Customer Reviews for U-Haul Moving & Storage at W Lake Mead Blvd

746 comentarios

3083 W Lake Mead Blvd   North Las Vegas, NV 89032
(Just East of Texas Station Casino on Lake Mead)

(702) 895-8885

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.

Servicios en esta ubicación:

Contáctanos

(702) 895-8885

3083 W Lake Mead Blvd
North Las Vegas, NV 89032
(Just East of Texas Station Casino on Lake Mead)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

Saeed M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

frank m.  |  Overall Experience 
Clasificación:
5.0

We were on a wait list. When a unit became available, we were able to do the whole transaction over the phone. Easy Peasy! Definitely worth the wait.

RoseAnn P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

CHERYL J. 
Clasificación:
5.0

Excellent customer service.

James D. 
Clasificación:
5.0

The lady that took care of me was knowledgeable and helpful showing me where to go helping me find unit. Gracias

lorrie a.  |  First Impressions 
Clasificación:
4.0

The truck smelled like cigarettes...

Bryan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alisha G. 
Clasificación:
5.0

Sharon and her staff are a blessing to know. They are very helpful and full of resources. I tell everyone I know who needs a storage to go to them. I give them 1,000 stars.

CLEO M.  |  Overall Experience 
Clasificación:
5.0

Please let your customers know that if they return after hours/online they'll need to take and upload pictures before locking up the vehicle and dropping the keys in the box. This was not explained to us prior. Fortunately the clerk was very understanding and we were able to conclude our transaction.

Rose Ann P. 
Clasificación:
5.0

A+++++++

Todd J. 
Clasificación:
5.0

Great job!

Kylie Z.  |  First Impressions 
Clasificación:
5.0

Pleasant experience .quick process. Courteous owner/staff.

DURRAN DARRELL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sally L.  |  Overall Experience 
Clasificación:
5.0

the person the help me with rental change he was very helpful he needs a rise

Rodrigo G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERTO C. 
Clasificación:
5.0

Very Nice and helpful Staff

Joann S.  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

ANTHONY A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Farrell W.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Freddie Jr h.  |  Overall Experience 
Clasificación:
5.0

Service was great quick service

robert B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Doris W. 
Clasificación:
5.0

The staff are friendly and the facilities are clean.

marylouise o.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Brenda B.  |  Overall Experience 
Clasificación:
5.0

Alonzo was very helpful, had a positive attitude. Was patient and he represents your company very well. He deserves accolades.

Vicki B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

HOLLY S.  |  Overall Experience 
Clasificación:
5.0

Sharon Garcia was the best thing they could have happened to me. I love this woman so much. She is a wonderful employee for U-Haul don't ever let her go. I have found kindness in this world because of her thank you U-Haul.

Levena M.  |  Overall Experience 
Clasificación:
5.0

Great job

Alfred R.  |  Overall Experience 
Clasificación:
5.0

It's very clean and well maintained

Cherie N. 
Clasificación:
5.0

This is the Go-To U-Haul location for the greater Las Vegas area! I had the best customer service experience with Sharon Rodriguez, Steve and the owner, Sharon Smith. A stressful move was complicated with a check engine light that came on in the U-Haul van, but this amazing team at W Lake Mead in N. Las Vegas went above & beyond to rectify everything. Yes, they're 10 miles away from the strip, but the level of professionalism, the courtesy and hassle-free interaction with all of them is absolutely well worth the trip. I couldn't have asked for a better experience with them and I'm grateful that I selected them as my U-Haul provider!!! Great job Sharon!

SHAUN B. 
Clasificación:
5.0

Sharon is the best employee you have in the nation! Promote her right away!

James C.  |  Overall Experience 
Clasificación:
4.0

The door was clearly broken, the cable on one side was off it's track. This caused numerous issues in opening the door during the course of my rental. There were no other trucks available at this location.

Daniel K. 
Clasificación:
2.0

My storage unit was broken into 4hrs later after I left and about $5,000 worth of my valuables was stolen and they got into my bank account to me it was a slap in my face to put my stuff In STORAGE were your belongings suppose too be safe

brenda t.  |  Overall Experience 
Clasificación:
5.0

Sharon and Sharon were amazing. They were so helpful and nice. I would definitely recommend to anyone needed to utilize the services offered to use this location.

dallas c.  |  Overall Experience 
Clasificación:
5.0

There is no improvement, these ladies and the office has been absolutely exceptionally perfect each and every time I have time and I have been dealing with them for 3 years. I am absolutely satisfied with the service of each and every member of staff at this location.

Tonya E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darchelle C. 
Clasificación:
5.0

El cliente no dejó un comentario.

LINDA K.  |  First Impressions 
Clasificación:
5.0

Accident service

THEADORE R. 
Clasificación:
5.0

Muchas gracias Sharon

hosvaldo s.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Shalondria G. 
Clasificación:
5.0

just satisfied with pick up and drop off. thank you!

ian M. 
Clasificación:
5.0

The facility on West Lake Mead was extraordinarily clean, the personnel exceptionally friendly and helpful. I could not have found a better place to unload my truck, Sharon was polite, caring and concerned that I understood everything you should be proud of this location and make sure all of your rentals take advantage of this exceptional location

Richard J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald J. 
Clasificación:
5.0

Sharon has Superior Customer Service.

Hope F.  |  First Impressions 
Clasificación:
2.0

You greasy scumbags, charged me $26 days after I already paid my $66 dollar bill. I will be reporting you and telling everyone about your shady tactics and actions, make no mistake this isn't over.

Andrew G. 
Clasificación:
5.0

Great job

Alfred R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Gerry K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

rosie h.  |  Overall Experience 
Clasificación:
5.0

Excellent service ...

Christopher R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donna C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jon S.  |  First Impressions 
Clasificación:
5.0

Awesome customer service from Sharon the GM 100% professional in all aspects of the rental process Thank You so much Sincerely Ricardo Zamudio

Ricardo Z. 
Clasificación:
5.0

The owner was friendly and explained everything very well. Great run business.

GONZALO C. 
Clasificación:
4.0

El cliente no dejó un comentario.

tashawonna m.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Arsalan R. 
Clasificación:
5.0

Great feeling and customer friendly.

hilton r.  |  First Impressions 
Clasificación:
5.0

Never had an issue and Sharon was a blessing when I needed help. Thank you!!

judy c.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ROLANDO DERRITT B.  |  First Impressions 
Clasificación:
4.0

Gracias

Dwayne D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

tony w.  |  Overall Experience 
Clasificación:
5.0

Sharon R was very helpful and kind would recommend this location to anyone moving and/or need storage.

Dominique S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles Y.  |  First Impressions 
Clasificación:
1.0

I will not recommend UHAUL due to the employees stealing items from my unit. The reason I say that it was the employees is because I am the only person that have the key to the unit. The lock was a UHAUL lock. My TV and some electronics were taken as well as some other items. The unit was always locked and closed. My items are gone and the unit was closed and locked. My conclusion is that they have a key that fit all Uhaul's locks and they skim items from the units. This is not unheard of and is quite common with storage facilities. I will not do any future storage, vehicle or any business with Uhaul. I have told people of this experience and I hope they take their hard earned money elsewhere

Scheryl R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

PHILLIP G.  |  First Impressions 
Clasificación:
5.0

Everything went well. The service from Sharon Rodriguez was exceptional.

Carol P. 
Clasificación:
5.0

Make sure Alphonso gets promotedwith a raise. He has great customer service.

Patricia S. 
Clasificación:
5.0

Hello Sharon was very nice.on helping me out with renting.. I think she need a Rise..super good customer service.

MILDRED L A. 
Clasificación:
5.0

Great trip everything worked well returned it in 1 day thanks very much Vegas Uhaul Sharon and the boys

Sandra F. 
Clasificación:
3.0

They call you like crazy they every day since you rent the truck just to remind you of the return time

Johan V. 
Clasificación:
5.0

easy access, clean, secure, friendly and professional service... A+++++

Andrew P.  |  Overall Experience 
Clasificación:
5.0

Sharon and the guy did a awesome job

Aquilla P.  |  First Impressions 
Clasificación:
5.0

It would be nice if you mop the floor of the truck after each return. The dolly and appliance dolly were not good. The tires should be inflatable for better ease of use. It was a waste of money for me.

Reza H. 
Clasificación:
5.0

The customer service was amazing. I was very comfortable

Tawanda L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hector C. 
Clasificación:
5.0

Shannon is amazing!! She took really good care of me and was very informative!

CHRISTIAN O. 
Clasificación:
4.0

Counter person was very nice

Quentin A. 
Clasificación:
5.0

El cliente no dejó un comentario.

NATHAN B. 
Clasificación:
5.0

Stored my belongings at the facility for the better part of two years. Co- managers are both named Sharon! Referred to them as "Sharon to the first and second power." Felt as though they were my friends.

philip l.  |  Overall Experience 
Clasificación:
5.0

Your employees are very knowledgeable, had us in and out in no time.

Darlene S. 
Clasificación:
5.0

Sharon Rodriguez was very kind and friendly. Very helpful and knowled

cary H. 
Clasificación:
5.0

Thank You so very much. U haul you were there for me when I needed you the most. Please keep up the Great Work! 🥰

charlene S. 
Clasificación:
5.0

The staff at this location are excellent. They greeted me with a smile and were helpful. Thanks you!

TAMMY LYNN S. 
Clasificación:
5.0

Always happy with this location. I actually work for U-Haul in customer service. The GM made sure to give me extra days and miles to help make sure I didn't accrue too much additional cost on my rental. That was appreciated. The truck was clean and performed well. Everything was done timely and efficiently. Good job!

Frederick A. 
Clasificación:
5.0

Perfect Experience

Jeannette H. 
Clasificación:
5.0

N/A I was given excellent customer service thank you u haul

janette D. 
Clasificación:
5.0

Ms. Sharon was so helpful!!! This locations staff is amazing!! Definitely would recommend!

Tonisha S.  |  First Impressions 
Clasificación:
5.0

I can't remember the uhaul employees name who helped me but he was very nice and professional

Jeffrey D. 
Clasificación:
5.0

Excellent staff! I've always used U-Haul and I will always use U-Haul. The free 30-day storage is a blessing since I'm looking for housing. One les worry and expense. Gracias.

BARBARA P. 
Clasificación:
5.0

The staff, both Sharron's are always helpful and go out of their way to assist and resolve any issues. Unlike the corporate side, which does not answer the phones and seem to always have issues.

Verilynn L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yvette J. 
Clasificación:
5.0

Nothing everything is running smooth and Sharon Rodriguez is very knowledgeable and friendly I will definitely go there again

Nestor M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ty A. 
Clasificación:
5.0

Your doing great. Keep up with the great service.

Tony H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Billy W. 
Clasificación:
5.0

The problem lies with the corporate offices. To book over the phone takes hours upon hours. No one answers the phone and when they do you get cut off. Then after hours on the phone you do manage to make a booking, it doesn't work when you try to pick up the truck. NIGHTMARE

Mike A. 
Clasificación:
5.0

Sharon was so freakin excellent!!

TANISHA R. 
Clasificación:
2.0

Sharon was friendly and helpful, a pleasure to work with. But I reserved a 10x15 room about a month in advance, and when I showed up with a full truck I was told I could only get a 10x10 space. I would have happily paid for an extra month to lock in the 10x15 space. The 10x10 space is packed so tight that I have no isle to get to my stuff in the back. It's bad. I wish U-Haul had contacted me weeks in advance about this. I didn't request 10x15 as a joke or a suggestion; I expected to have that 10x15 space ready and waiting for me. I would have chosen a different storage facility if time permitted.

Bryan K.  |  First Impressions 
Clasificación:
5.0

Customer service was A-1. Sharon Flores Rodriguez went above and beyond. Very professional as well as personable. I really enjoyed the experience. 5 ⭐⭐⭐⭐⭐..and then some. Kudos to Sharon!!!

doris p.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

alice P. 
Clasificación:
5.0

Great service...Sharon is awesome!

Jacqueline L. 
Clasificación:
5.0

Sharon and the staff was very respectful and helpful I will definitely go back. Gracias

nestor M. 
Clasificación:
5.0

I have rented from this location several times this year, I have encountered each and every staff member that's there and I have nothing but positive things to say about each and every one of them they are doing an awesome job keep up the good work.

Tonya E. 
Clasificación:
5.0

Very good service

cary H. 
Clasificación:
5.0

perfect for us... convenient, clean, well run, affordable

Andrew P.  |  First Impressions 
Clasificación:
5.0

Sharon was most helpful , she gets 5 Stars !!!!

BENNY P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeannette W. 
Clasificación:
5.0

I ordered the truck for a closer place to my house but I was sent across town. The lady, I forget her name was understanding and did everything to help me. If it wasn't her I would have cancelled. Find out who helped me and do what ever you need to do to keep her. Customer service 100%

Ryan W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yolanda G. 
Clasificación:
5.0

All the employees are wonderful.

DENICE T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

carolyn b.  |  First Impressions 
Clasificación:
5.0

The guy who helped us was very helpful

Alicia M. 
Clasificación:
5.0

Both at the regional level & at THE 3083 LAKE MEAD LOCATION everyone was FANTASTIC! We were so worn out, and they made our life so easy! They anticipated our needs and then shattered our expectations! Thank you so much, Sharon and everyone else that made this a de-stressful experience!

Victoria F. 
Clasificación:
5.0

It has been a pleasure renting with this location. The people went up and above to make all my experience top notch. If at any point I ran across with any inconvenience they corrected it immediately. I will always use them with any of my rental needs. Thank you so much. You made my life so much more pleasant.

Li Yueh S. 
Clasificación:
5.0

No Comment

tony w.  |  First Impressions 
Clasificación:
5.0

Ms. Sharon is excellent and deal with you on a personal friendly level and is always pleasant wether in person or over the telephone. She knows her customers. She has been great and is courtesy at all times.

Ernest F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

THEODORE E. 
Clasificación:
5.0

friendly, professional, quick, always a pleasure to rent from this location

David S. 
Clasificación:
5.0

Could not fit the key fob into tiny drop box after-hours. Key fob was too big to fit. Otherwise, everything was great.

michael M. 
Clasificación:
3.0

I thought everything was great. The manager seemed a little annoyed with everyone walking in but other than that no complaints.

Lynzie H. 
Clasificación:
5.0

Excellent excellent service employees excellent with customer service tks

Linda C. 
Clasificación:
5.0

This location is great! Thank you Sharon Rodriguez for hooking us up again! It was great to see you! The staff here is friendly and efficient. Our mive and return of the uhaul was flawless. Thank you everyone here at this location!

Anissa T. 
Clasificación:
5.0

Server was excellent!

Richard C. 
Clasificación:
5.0

Queen Sharon with the purple hair rocks !she took great care of my husband & I .😃

Regina B.  |  First Impressions 
Clasificación:
5.0

Nothing. Sharon Rodrigruez was especially great.

Derrick C. 
Clasificación:
5.0

I forgot the name of the person on-site, but he made the experience easy

Christian P. 
Clasificación:
5.0

ID like to thank sharon at the lake mead location i dont have her last name she has the pretty colored hair i so love her service that why i went back to thia location twice just because of her service i love her service

Darlresha T. 
Clasificación:
5.0

Sharon was awesome

Dustin S. 
Clasificación:
5.0

I really love the staff there. The two Sharon's are so kind, helpful this is my second time renting. The whole staff is great. Pleasant and friendly. Thank you so much I appreciate you all.

Rochelle C.  |  First Impressions 
Clasificación:
5.0

Extraordinario servicio al cliente

Glenda S. 
Clasificación:
1.0

El cliente no dejó un comentario.

lanier H. 
Clasificación:
5.0

The young ladies that helped me we're very pleasant. I would recommend this location to all my friends.

Angelina S. 
Clasificación:
5.0

El cliente no dejó un comentario.

sheila R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharon R. 
Clasificación:
5.0

very professional and kind good sense of humor perfect customer service

Rose H. 
Clasificación:
1.0

Upon picking up my vehicle I wasn't properly explained of my charges. I was aware about the truck cost of $29.99, but upon return I was charged $60+ I was later told I was being charged for mileage but the representative never informed me upfront otherwise I would not have rented the truck. I was so blindsided and I didn't appreciate how important information was withheld.

Crystal G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kuuipo T. 
Clasificación:
5.0

It was well great just keep it up

ARMAND V. 
Clasificación:
5.0

Keep doing what your doing and your employees are very helpful Sharon and Jose thank you

James C. 
Clasificación:
4.0

Excellent customer service!

Nicanor C. 
Clasificación:
5.0

I had no problems.

Marcia R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nevada Black p.  |  First Impressions 
Clasificación:
5.0

I was told I am getting a 300.00 refund back on my credit card but that never happened. Please refund me and email when finished a copy

gary C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael H. 
Clasificación:
5.0

Sgaron Benson the Manager was very nice to deal with, courteous , very helpful, makes me feel my move uncomplicated . I have already recommended this uhalul area to my friends here in vegas.

Haydee M. 
Clasificación:
5.0

Sharon... ...need i say more?? Her customer service is above & beyond. Gracias

Wayne H. 
Clasificación:
4.0

El cliente no dejó un comentario.

David H. 
Clasificación:
5.0

You all were very awesome! The two things I would say needs improvement would be the reservation confirmation email notification (I never received one) and a telephone confirmation the day prior to my reservation (I did not get one until the morning of). Other than that I was very happy with the rental, cost, and the unit I rented. Gracias.

bodie C. 
Clasificación:
2.0

El cliente no dejó un comentario.

melissa P. 
Clasificación:
5.0

Both Sharons were very courteous and professional

Sharon S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gwendelyn H. 
Clasificación:
5.0

awesome service from Sharon Rodriguez.

dwayne M. 
Clasificación:
5.0

Jose and Sharon were amazing. Extremely helpful and their customer service is awesome

DeShayna A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tykeishia R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan E.  |  First Impressions 
Clasificación:
5.0

Friendly and helpful staff.

Elizabeth B.  |  First Impressions 
Clasificación:
5.0

SHARON IS AMAZING! She really is awesome! U-HAUL YOU TRULY HAVE A GEM WITH HER! Thank you Sharon for being you!

Ellen I.  |  First Impressions 
Clasificación:
5.0

Sharon was absolutely awesome, she knows her business very sharp at what she does.

Kim N.  |  First Impressions 
Clasificación:
5.0

Great service

Melinda W.  |  First Impressions 
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