Customer Reviews for U-Haul Moving & Storage at W Kingsley Rd

982 comentarios

11383 Amanda Ln   Dallas, TX 75238
(From West I-635 take Jupiter exit Passed Jupiter on right at Amanda ln)

(214) 340-4331

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 4 p. m.
  • Dom.: 10 a. m. - 3 p. m.

Servicios en esta ubicación:

Contáctanos

(214) 340-4331

11383 Amanda Ln
Dallas, TX 75238
(From West I-635 take Jupiter exit Passed Jupiter on right at Amanda ln)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 4 p. m.
  • Dom.: 10 a. m. - 3 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Nothing because you all were great and had wonderful personality you don't see much these days.

DEBRA V. 
Rating:
5.0

Customer did not leave a comment.

Connie H. 
Rating:
5.0

Customer did not leave a comment.

Michael G. 
Rating:
1.0

Mobile pickup was difficult and not reliable. We received the truck and within a mile the low gas light came on. We returned the truck with the same amount of gas we were given and yet I was still charged 100 dollars for fuel fees. Girl who was there when we returned the truck was not helpful when we called after receiving online receipt.

Joseph C. 
Rating:
5.0

It had to be one of the best experiences I have ever had from a customer experience perspective. The man who assisted me was very customer focused, and he made the entire transaction perfect. I would recommend to everyone.

Timothy C. 
Rating:
5.0

Customer did not leave a comment.

CENOLA A.  |  First Impressions 
Rating:
5.0

Good customer service friendly employees excellent service very happy

Luis S. 
Rating:
5.0

Customer did not leave a comment.

ieasha H. 
Rating:
5.0

Customer did not leave a comment.

WENOAH GIRLY O.  |  First Impressions 
Rating:
4.0

Great customer service when I picked up my equipment, but person when I dropped off same day she wouldn't even check in my equipment I was told they would do it the next day and when I got my receipt it wasn't even checked in until 11 o'clock past my check in time.

BRANDY T. 
Rating:
5.0

Customer did not leave a comment.

Menyauna S. 
Rating:
5.0

Customer did not leave a comment.

Nayquain J.  |  Online Move In 
Rating:
2.0

Customer did not leave a comment.

Josh A.  |  Overall Experience 
Rating:
5.0

More room in the rental office. Too crowed with stuff and too small.

Bradley C. 
Rating:
5.0

Customer did not leave a comment.

LaSonya G. 
Rating:
5.0

The man that helped me customer service was immaculate he was super informative & made my experience with uhaul the best ever keep up the good work.

DONNEISHA C.  |  First Impressions 
Rating:
5.0

He was so nice and informative thanks again.

DONNEISHA C. 
Rating:
5.0

I love this company because they are truthful to their customers and the unit was air conditioner light up really good and cameras everywhere yes I will tell a friend about it if they ask

Diana H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHAEL B. 
Rating:
4.0

Customer did not leave a comment.

Franklin I.  |  Overall Experience 
Rating:
5.0

The staff member that I dealt with was excellent!

Scott S. 
Rating:
5.0

Customer did not leave a comment.

ShaDaevia B. 
Rating:
3.0

Customer did not leave a comment.

JORGE V. 
Rating:
5.0

Customer did not leave a comment.

Carmen G.  |  Overall Experience 
Rating:
5.0

The staff,Ron and Jacob were above and beyond. They made it awesome

WARREN S. 
Rating:
3.0

The truck was not easily found and had no key. We had to wait for the counter person to get the key. Once the truck was full from the storage unit the truck wouldn't start. We went to lunch while the counter person tries to work things out. When we returned there was nothing done. The roadside assistance person wouldn't work with the counter person and insisted that they try to trouble shoot with the customer before sending someone out. It was a very stressful day.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

Daniel R. 
Rating:
1.0

Customer did not leave a comment.

BLAKE L. 
Rating:
5.0

Jacob was extremely nice.

Amelia B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Olumide B. 
Rating:
5.0

I use U-haul truck and storage quiet frequently.The service is always on point.

Gwenetta J.  |  First Impressions 
Rating:
5.0

Much easier check out process than larger UHaul locations in the area. Staff were flexible and gave us a much needed and appreciated 3 hour grace period. Thank you for the excellent customer service.

Joshua W. 
Rating:
5.0

The gentleman at the front desk was so patient and helpful

Diana W. 
Rating:
5.0

Very awesome employees at this location. Always friendly and courteous

Misti M.  |  First Impressions 
Rating:
5.0

The representative at this location is friendly, professional and patient.

Kenneth H. 
Rating:
5.0

Customer did not leave a comment.

DONDRAVIAN R. 
Rating:
5.0

Customer did not leave a comment.

ROBERTO E.  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Darion H. 
Rating:
5.0

Customer did not leave a comment.

Sandra C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carolyn T.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Izak-Zirk V. 
Rating:
3.0

I did not get the equipment needed for the move, could not reach by phone, went to another Uhaul and they couldn't do anything. Had to wait to the next day which was an big inconvenience. Ron, was nice and didn't charge but still was more because of the extra miles driven to find a location open to start moving. 🤔

CARMEN LYNETTE P. 
Rating:
5.0

Customer did not leave a comment.

Mark M. 
Rating:
3.0

Customer did not leave a comment.

TOMARRA L.  |  First Impressions 
Rating:
4.0

The gentleman who assisted me with checkin and checkout was outstanding - very trustworthy, communicated clearly, and was very reasonable. I would come back again to receive the same service. Invoice number 25201074.

David S. 
Rating:
5.0

Customer did not leave a comment.

CRYSTAL L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jim S.  |  Overall Experience 
Rating:
5.0

Ron was so friendly and welcoming. I felt like I’ve known him my whole life. He was very informative and accommodating. I loved every bit of it! Thank you for being a kind a genuine human being.

Vina N.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CHARLES W.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Douglas C. 
Rating:
1.0

I'm did the same day move in online and it indicated that we had access until 10:00 p.m. but the manager of this facility was very rude in informing everyone that he was not going to open the side door after 5:00 p.m. for a week waiting on parts....... Needless to say I had to carry everything upstairs to the third floor on foot hardly any carts very rude gentleman tell me with a full car as I pull up that I cannot have access to my storage due to the elevator being out of service. Highly not recommended F+++++++

Sarah D.  |  Online Move In 
Rating:
5.0

Check in was quick and easy. The man who checked and out 10/22 was efficient and knowledgeable and very helpful. We have used this location before and will definitely use it again.

Elizabeth B. 
Rating:
5.0

Ron was very helpful. He provided excellent service.

Carlton C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Marchella T.  |  Overall Experience 
Rating:
5.0

Great location, friendly knowledgeable staff. Easy pickup and return. Would rent from them again.

STEVE L. 
Rating:
5.0

The service was good. Ron has an outstanding personality that's very inviting for your business

Yolanda N. 
Rating:
4.0

Customer did not leave a comment.

Taylor S.  |  Overall Experience 
Rating:
3.0

The only problem is Mr Jacob , he overcharge me $20 for teuck and $25 to clean … the truck i gave to office in the Right time and was not dirty give me my miney Back

Alvaro R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Katherine W. 
Rating:
5.0

Customer did not leave a comment.

Vernon W.  |  Online Move In 
Rating:
5.0

Excellent customer service. Both gentlemen that assisted us were friendly and courteous.

Yesenia I. 
Rating:
3.0

I returned my rental to the location indicated on my contract. I was advised that I needed to drop off at another location. So I went there, helped by the manager, then directed back to the original location. I asked the manager, could she just not accept the return here, since I had already driven around town. She said no, there was nothing she could do for me, then proceeded to take her personal call on her personal cell phone. UNPROFESSIONAL! again, I drove back to original store, wasted a total of an hour and a half getting the run around and charged for the mileage going back and forth.

MARIA S. 
Rating:
5.0

Can't think of a thing. Ron, your manager here, couldn't have been more helpful or friendly. Would definitely rent from this location again.

William C. 
Rating:
1.0

I'm fighting this charge. No way did I go 36 miles. I took a photo of mikes to prove it. My pick up abs drop of was 2 miles away. I might have put 6 miles total. This is a scam company!

SHELLEY O. 
Rating:
1.0

The representative at the location was rude with me as soon as I walked in the door all the way to the phone call to check the vehicle back in. The vehicle maintenance was not well kept. The check engine light was on and the vehicle shutdown at a red light with a full load. Fortunately after 30 minutes it was able to turn back on. I called the service center to request roadside assistance and was left on hold for 30 minutes. I also attempted to submit a request online but it would not submit.

Andres P. 
Rating:
1.0

The truck I drove there from Michigan was rejected by the location so I lost my free month special for my storage unit. Although uhaul in Michigan informed me that I can drop off at this location both my truck and my trailer. There were no large storage units at the nearest uhaul for me to select. I am very unhappy that both locations are uhaul companies and my special was not honored. My pickup location misinformed me and I had to pay $200 for my first month in order to unload the truck. I would like uhaul to credit my second month for the mishap on their end. Not only did it cost me $2500 for a one way and auto transport, I spent money above my budget. The rep who checked in ,y storage refused to also give me two keys for the storage even after I explained to him that my husband and I will not always be together and will need access. I really feel like uhaul can do better. I would like to be contacted by leadership with some sort of resolution to my concerns. Thank you for your time and consideration.

Kuluana J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

larishla t.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Donna S.  |  First Impressions 
Rating:
2.0

I had covid and was unable to come in. When I finally was well enough to call and tell them I no longer needed my storage unit. That I would be moving my stuff out. The manager told me that if I called on the 3rd day which was July 29th instead of the 4th day July 30th. That I could’ve moved out free of charge. So I paid a whole months rent for an empty storage unit. I’ve had problems with Uhaul since I started my moving journey. I scheduled a rental and when I went to go pick it up, on my moving day, they told me my reservation had been canceled. No one called me to inform of that. I will never give my money to this company again!

Shandea D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marchella T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TONIA A. 
Rating:
5.0

I used the place from 2005 until July of 2021. Never had a problem, used the online application to pay the bill and all was well. Staff was always courteous and available. Indoor, climate controlled after 16 years my books were all perfect. I will recommend to anyone I know who needs extra storage. Thank you!

VAL O.  |  Overall Experience 
Rating:
1.0

Personel professional. Computer system horrible. Cost me 1 1/2 hours of paid labor. Right mirror broken which almost caused multiple accidents. Truck had less than 1/8 tank of gas and gas empty indictor light was on when I took possession of truck. Received a Call that the vehicle was not able to be located after overnight key drop. Vehicle was in plain sight within 20 feet of key drop location. Embarrassing is the only word to describe my experience. Should be refunded entirety of rental fee as using U-haul cost me more than that in this move. I will be posting experience to Yelp and other social media. Again, staff was professional and doing the best they could with the horrible system they had to work with.

Robert W. 
Rating:
5.0

Customer did not leave a comment.

Michelle J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BRENDA H. 
Rating:
5.0

Customer did not leave a comment.

Gladys B.  |  Overall Experience 
Rating:
5.0

Excellent customer service and a wonderful storage facility that was clean and in excellent condition. I rented a climate controlled unit that was cool. An elevator and moving carts made the move easy. Thank you!!!!

NANCY L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Awny B.  |  First Impressions 
Rating:
5.0

The bald gentleman with tattoos, probably in his 50s or 60s is AMAZING. He is so friendly and funny and knowledgeable. He made the experience a great one for sure; give him a raise! :)

Jaimi B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ROLAND H. 
Rating:
2.0

Couldn't get in the building!

James L.  |  First Impressions 
Rating:
5.0

Very Well job on all the employees and being kind and friendly and well mannered from start to finish will recommend to other people thank you so much for helping me in my time of need

cynthia b.  |  Overall Experience 
Rating:
5.0

Ron Halley is a very excellent manager, the best i encountered so far. He will help and assists you in many ways he can. Very knowledgeable of UHAUL services and will assist with all the best that UHAUL can offer. He is very empathic and passionate with what he does. And he is fair, just an excellent worker. Kudos to Ron!

Rachelle D.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Lameise M. 
Rating:
5.0

Jacqueline Haggard was excellent. Very sharp lady.

Jim S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

carol w.  |  Overall Experience 
Rating:
5.0

The general manager Ron Holley went above and beyond for me he is an awesome person and as a true asset to your company

SUZETTE W.  |  First Impressions 
Rating:
5.0

I don't know where to start... First of all ,I am real bad at remembering names .. But, Mr.Ron Holley is very professional and he thinks ahead of you...perfect customer service. I would recommend all my friends and family to his location!!! My wife and I really enjoyed how respectful and smart and friendly and hassle-free environment that he creates...making moving and renting truck and storage A GREAT EXPERIENCE!!!!!!!!!!!!!!!!!!!!! I WISH WE COULD GIVE HIM AND HIS LOCATION 10 STARS....BECAUSE 5 STARS DOESN'T SAY ENOUGH!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! THANK YOU FOR YOUR TIME AND ENERGY.

SAVALAS L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Yolanda B.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Casandra j.  |  Overall Experience 
Rating:
5.0

Ron was Great!

Daniel O.  |  First Impressions 
Rating:
5.0

The process was fast and easy. It also help that I have been a long time customer of U-HAUL.

lasonia L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Davontae C.  |  First Impressions 
Rating:
5.0

Shorter Duration plans like Half Day.. Overall, Satisfied.

Favour A. 
Rating:
5.0

Customer did not leave a comment.

Tonya W.  |  First Impressions 
Rating:
5.0

She was awesome very personable and very helpful thank you

MARIA R. 
Rating:
4.0

Put everything that goes with the car together.

THATY T. 
Rating:
5.0

Cody at my Texas stores was a blessing very kind and helpful

WAYNE S.  |  First Impressions 
Rating:
5.0

Everyone was very helpful!

Kristen M. 
Rating:
5.0

Though it was hot

Eunice N.  |  First Impressions 
Rating:
1.0

I didn't work directly with the personel at this location because I did the 24/7 pickup but the experience was horrible! So many issues. It took me over 2 hours amd 30 minutes, multiple calls with Uhaul phone reps just to get the code for the lock. I lost money because I was not able to move on time. Completely unexceptable and I will never use Uhaul again. I will also let everyone I know about my horrible experience

GERARDO JR A. 
Rating:
5.0

Customer did not leave a comment.

Maricruz T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MIKE M.  |  Overall Experience 
Rating:
4.0

Good job

RICHARD W. 
Rating:
5.0

Customer did not leave a comment.

Patrick R.  |  Online Move In 
Rating:
1.0

The ‘engine' light was on and the Uhaul drove horrible. It felt like it would breakdown at any minute.

HEATHER M. 
Rating:
5.0

Keep doing what you been doing

Rose A. 
Rating:
5.0

Customer did not leave a comment.

MIKE M.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

CAROLYN F. 
Rating:
5.0

Customer did not leave a comment.

MEREDITH W.  |  First Impressions 
Rating:
4.0

It’s very inconvenient to have to use an access code or an access card during business hours every time you have to go in and out of the doors unloading your stuff that should just be disabled during business hours I understand after hours and also the elevators they close immediately you don’t even hardly have the time to move your stuff in it Took longer to move in then it should’ve

Jacklyn S.  |  First Impressions 
Rating:
1.0

Stood outside for hours trying to pickup. Manager walked right past me and didn't offer any help because maybe it was after hours, but the number they have listed is for after hours to the manager and that was going straight for voicemail. Went the next day to pickup my truck and the assistant manager basically admitted that the general manager said he was going to wait for my call to give me the code and keys for the vehicle. Very unorganized location! I would try to avoid this location for after hours pickup

David M. 
Rating:
3.0

Customer did not leave a comment.

Christopher C.  |  Overall Experience 
Rating:
5.0

Awesome 👍🏾

Martin C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NATASHA P. 
Rating:
4.0

Customer did not leave a comment.

HUMANITARIAN HANDS C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KENNETH C. 
Rating:
5.0

It was easy and very expedited as service. I like this location. I am customer in this location since 2005.

Kandengi P. 
Rating:
5.0

Customer did not leave a comment.

Jean M. 
Rating:
5.0

Customer did not leave a comment.

AZARIA H. 
Rating:
3.0

Wasn't told to have the truck clean when return. They charge me $20 for cleaning

Saw L. 
Rating:
2.0

The truck drove terribly. I called up to the location during store hours 3 times and no one answered. Later that day the rental truck ended up breaking down. We had to call roadside assistance and wait.

SIDNE P. 
Rating:
5.0

They attended me well, very friendly.

Antonio G. 
Rating:
5.0

Mr. Ron Holley was very courteous and walked me through the various service options. He also gave me tour of the facility which was a tremendous help!

Barry H.  |  First Impressions 
Rating:
5.0

Na

Teresa J. 
Rating:
5.0

This was the best storage experience that I've ever had! Ron was incredible to work with. Thank you so much for everything!

Brett S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kenneth R.  |  First Impressions 
Rating:
5.0

I love this UHaul facility. It’s very clean & the manager is so polite, helpful & professional. He explained everything & we are so grateful

Gladys B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Maria M.  |  Overall Experience 
Rating:
1.0

The price to use 43 miles was unbelievable plus truck is not actual size.

DANIEL D. 
Rating:
1.0

Not a good place to store anything. They never answer the phone. Phone calls are always being forwarded to the call center. It took them quite a while to enter my correct information so I would get alerts as to when my bill was due. This caused me to get a late fee which, when I requested a refund, they ignored. I had two storage units and forgot to pay the bill on one of them and they locked my card preventing me from getting to the storage unit that was up to date as well. This place is just a disorganized mess.

bradley c.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Diana p.  |  First Impressions 
Rating:
5.0

Service was excellent. Truck was perfect

Laurelle S. 
Rating:
5.0

The truck was clean but it drove like crap needs an alignment really bad. The lady at the store was very nice and helpful. I think her name was daphne

Timothy N. 
Rating:
5.0

Mr. Ron is Amazing. A Godly Man full of compassion.

Edwin A U.  |  First Impressions 
Rating:
3.0

None

joey S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Theresa G. 
Rating:
5.0

no comments

Sonja F. 
Rating:
5.0

Customer did not leave a comment.

Felisha B. 
Rating:
5.0

Customer did not leave a comment.

Dallas S. 
Rating:
5.0

Customer did not leave a comment.

RO L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOANNA T. 
Rating:
5.0

I love Ron the manager! After 7 months we couldn't help but build a bond ❤ God bless you Ron and if i ever need another storage I'd pay another 450 to the movers to put it back

celessia T.  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

NYCOL K. 
Rating:
5.0

Ladies working helped me quickly and they were nice too. You could tell today was a busy day for them but they were professional and courteous.

LALETA C. 
Rating:
3.0

Return equipment process is flawed. The system needs to be updated.

Sandra L. 
Rating:
5.0

Great service, clean facility and equipment

Claudio A. 
Rating:
5.0

The tire sensor on the truck needs to be fixed.

Aquarius C. 
Rating:
3.0

Customer did not leave a comment.

NYCOL K. 
Rating:
5.0

The Staff and the Place are great. Thank you. Cant wait to do business again.

Ilya H.  |  Overall Experience 
Rating:
5.0

Ron offered excellent customer service. Genuine, friendly and helpful. Even called to confirm my time, when I had made aN AM/PM mistake on My Reservation. Have rented from UHaul many times, and Ron was the best! Thank you so much.

Judith Karin G. 
Rating:
5.0

The manager was a friendly guy willing to help out as much as possible. Great Guy

Betty H.  |  Overall Experience 
Rating:
5.0

very good fast helpful

Lee H.  |  First Impressions 
Rating:
5.0

Ron was so helpful and nice to work with!

Brett S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Marilyn G.  |  Overall Experience 
Rating:
5.0

The guy working there is the coolest.

Ilya H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Janice A. 
Rating:
1.0

Customer did not leave a comment.

Marquita C. 
Rating:
5.0

Customer did not leave a comment.

Teresa T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Roberta W. 
Rating:
5.0

The manager of this facility went above and beyond to make sure we got what we needed. There was a uhaul.com glitch that prevented them from getting us the van that we had reserved. Out of their control. But, he went in an rented us the next largest vehicle at the same price. Great guy

Jeffrey P. 
Rating:
2.0

I patronized this location in January with no issues & was very happy with the service . Unfortunately, yesterday was not a repeat occurrence. I waited over 30 mins for my truck to be “cleaned” despite having made a reservation several days prior. The gas tank was below 3/4 full and there was a low tire pressure sensor that had not been dealt with. Also the key fob battery was dead. I would not have normally been too concerned about these matters, however on this particular day I was driving a bit of a distance and I didn't want to worry about a tire getting flat on my journey or something else going wrong since it seemed like the truck was not thoroughly checked or serviced recently. I was told this location is under new management so I understand some slight hiccups associated with that. However, I won't be utilizing this location again if this is the precedent that is being set.

Chelsea H. 
Rating:
5.0

I had the best experience with Sharon on Friday. She was professional and helpful. I love this location after my first encounter with Mr. Ron last year and I've been coming there every since. This is my UHAUL location for life.

Silvia H. 
Rating:
4.0

Customer did not leave a comment.

Sandra L. 
Rating:
1.0

The gentleman working was profoundly rude and seemingly lacked the desire to provide customer service. It was dissapointing.

KATELIN,VICTORIA B. 
Rating:
5.0

Very professional, prepared, and knowledgeable. Not much to do to make this better. Keep up the good work!

Gary G. 
Rating:
5.0

Sharon White has been and continues to be amazingly cheerful, helpful and professional. As my family has moved into a home and sold 2 homes within 2 months, we have rented 3 Uhaul's and every time was a breeze with Sharon. Thank yall!

Darren S. 
Rating:
5.0

Customer did not leave a comment.

EHIgIOdE I.  |  Overall Experience 
Rating:
4.0

The climate controlled areas could be cooler. It was 80 degrees inside. I prefer 73 or cooler. But its personal preference I guess.

Shauna T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carolyn H. 
Rating:
5.0

Customer did not leave a comment.

Tamika C.  |  Overall Experience 
Rating:
4.0

Y’all have a great GM! She was very helpful through out the process. Glad I chose this u haul location.

lynch g.  |  First Impressions 
Rating:
5.0

Sharon was awesome. She She made my trip to U- haul easy and quick! Will definitely recommend this location!

Marilyn C. 
Rating:
4.0

Sharon White was welcoming and helpful throughout the rental process. She answered all my questions, walked around the truck when I asked her to review some marks prior to renting, and just generally put me at ease. Thank y'all again!

Darren S. 
Rating:
5.0

Ron is very nice and caring. I recommend using this uhaul to my family and friends.

Ave T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carolyn B.  |  First Impressions 
Rating:
5.0

great customer Service!!!!!! Sharon is awesome she make sure my experience with U-Haul was great thank you Sharon Mrtn for being a great for being great with your customer service I will come back to see you again

DEMARCUS P. 
Rating:
4.0

This question is for the corporate office, but I would like to know why my order 22727242 got canceled. I placed this order a day or two before I needed the van, but when I arrived at the location I could not find the order in my app. Additionally, no email was sent to me. The store manager was very nice getting me setup, but this slowed my plans. Additionally, the store manager was not able to get into the canceled order to provide an explanation.

Vernon M. 
Rating:
5.0

COVID got us all messed up. But it was fine while I was there.

Brendan P.  |  Overall Experience 
Rating:
5.0

I mean, all things considered it was great service.

Brendan P. 
Rating:
5.0

Absolutely wonderful in all aspects of my experience.

Craig L. 
Rating:
5.0

I can't think of any improvements needed. I am so happy with Uhaul. If you all offered movers to help move that'll be great, lol.

Varenda D. 
Rating:
4.0

Customer did not leave a comment.

FRANK S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jennifer P. 
Rating:
5.0

Customer did not leave a comment.

samuel G. 
Rating:
5.0

Employees, equipment, everything was top-notch. I could not ask for friendlier, nicer people to rent from. I had a van for 9 days and would certainly rent the same equipment at this same location again if needed. Not a large busy location. I kept the vehicle a couple of extra days - they called me by name each time we were in touch.

Earl B. 
Rating:
5.0

Customer did not leave a comment.

uduak u.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ronald W.  |  Overall Experience 
Rating:
5.0

After a very arduous and problem filled move, the staff at this location made moving in smooth as silk. They were extremely friendly and helpful. If I need storage again in the future I will be using this location.

Jonathan D.  |  First Impressions 
Rating:
5.0

The staff at this location is awesome!!!

Juanita F.  |  Overall Experience 
Rating:
5.0

I have been in the hospital off and on for the last month, and U-Haul was kind enough to help me phase out of the facility after many years of being ther. It is the cleanest and nicest place ever!

FRANCES B.  |  Overall Experience 
Rating:
3.0

The agent Damien was a great help and very friendly.

Leisha A.  |  Overall Experience 
Rating:
5.0

Everyone was incredibly friendly. Quick and easy!

eric s.  |  First Impressions 
Rating:
3.0

Door was broken to storage unit and allowed outside people to get in. I had trouble with my key to enter into the gate two times. And had to be given a new one.

Hannah S.  |  Overall Experience 
Rating:
5.0

He was very friendly and helpful gave all information needed thank you

fredaria b.  |  First Impressions 
Rating:
4.0

Nice place

KIRA S.  |  Overall Experience 
Rating:
5.0

Very busy day , need more workers available in the evening. But the experience was very good. No complaints.

Kynsasha G.  |  First Impressions 
Rating:
4.0

Although the facility was temperature controlled, it was will pretty warm in there.

lanette l.  |  Overall Experience 
Rating:
1.0

my property was stolen due to your lack of security, and then Uhaul took no liability for and even claimed they were not negligent in anyway like it was my fault and I did try to resolve my issues!

NIC S.  |  Overall Experience 
Rating:
4.0

I want to thank all the managers I have ever dealt with at Amanda Ln location. They all worked with me during my time there. Thanks again

KAREN A.  |  Overall Experience 
Rating:
5.0

It was a great

Rachelle l.  |  First Impressions 
Rating:
5.0

Mr Ugo and Mr Ron is the best

Danny M.  |  First Impressions 
Rating:
5.0

Very nice gentleman I got treated with a lot of courtesy and respect there should be more attendents like at this location that was always smiling more people should get training from this gentleman.

Senaida c.  |  First Impressions 
Rating:
5.0

This was our first time using a storage facility and we were very pleased with the level of customer service, cleanliness and structure of the facility. Thank you Ron, for a smooth experience.

candace t.  |  First Impressions 
Rating:
5.0

Truck was very nice and clean.

Barbara S.  |  First Impressions 
Rating:
5.0

The App was very handy and walked me through each step easily. The service staff was also helpful in getting me started with the app.

Nancy C.  |  First Impressions 
Rating:
1.0

The employee at this facility Is very rude and very manipulative and a liar. The African guy that was there at first was very helpful and very nice.

Melinda E.  |  First Impressions 
Rating:
4.0

The issue I have with all the employees is that the pricing system was never fully explained to me by anyone which resulted in my card being invalid at the gate and a bit more hassle than necessary.

Christiana B.  |  Overall Experience 
Rating:
5.0

Very nice employees

Deborah K.  |  First Impressions 
Rating:
5.0

Very helpful staff. Easy access to the storage unit.

Joseph F.  |  Overall Experience 
Rating:
5.0

Very helpful and loved how the employee help us

Candy B.  |  Overall Experience 
Rating:
5.0

I want to express a heartfelt thank you to store manager, Dawn. I had made a PTP and was set to pay when my family suffered a huge tragedy. Never have I ever experienced such kindness.♡♡

KIMBERLEY M.  |  Overall Experience 
Rating:
5.0

The staff were very friendly an would tell other people about you lady an will use yall storage facitly again an thanks you guys

Jamarcus K.  |  Overall Experience 
Rating:
3.0

Relatives helped move items from the unit. Rat droppings were sighted; they should have taken photos and reported this to the U-Haul office. Please fumigate your place. I stored rat-free items. Now?

Rosa E.  |  Overall Experience 
Rating:
5.0

Best storage in Dallas

Carron W.  |  Overall Experience 
Rating:
5.0

I'm a lifelong customer

George C.  |  Overall Experience 
Rating:
5.0

The supervisor that was their on Saturday to help me was very respectful an I will tell anybody about her service an look forward to using them in the future also.

Felisha B.  |  Reservation 
Rating:
5.0

Very good customer service

Eternity A.  |  Overall Experience 
Rating:
5.0

Sales Rep was very kind

Elizabeth H.  |  Reservation 
Rating:
5.0

I am a very satisfied customer of about 3 years. The facility was always clean, climate and pest control were always in order and every employee I've met there were always nice and friendly!

GREGORY H.  |  Overall Experience 
Rating:
5.0

I loved the staff so much. They were so helpful and friendly

shatara h.  |  Overall Experience 
Rating:
3.0

I would recommend a friend to us U-Haul moving and storage.

WILLIE M.  |  Overall Experience 
Rating:
5.0

I truly enjoyed the whole experience from the owner,staff and facility they went above and beyond the call of duty for me. I would recommend this facility to everyone who inquires about a storage.

Leigh Ann P.  |  Overall Experience 
Rating:
4.0

Good place

Travis B.  |  Overall Experience 
Rating:
5.0

This experience with U-Haul was amazing they were so helpful in the moving experience! The staff was accommodating with all my family needs to store our things until we could move into our house!

Mike C.  |  Overall Experience 
No reviews have been submitted for this location.

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