U-Haul Moving & Storage at Union Ave

4480 comentarios

370 Union Ave   Memphis, TN 38103
(@ Union Ave and Danny Thomas Blvd)

(901) 521-0851

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Contáctanos

(901) 521-0851

370 Union Ave
Memphis, TN 38103

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
Ubicación con reutilización adaptada

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

El cliente no dejó un comentario.

Ruth Ann S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karina B. 
Clasificación:
5.0

The attendant was extremely nice, and helpful

Stephen T. 
Clasificación:
5.0

STAY BLESS 😊

James W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Antonio C. 
Clasificación:
2.0

This was not my chosen pickup location, but U-Haul called the pickup morning and said they did not have any 26-foot trucks where I was scheduled to pickup. They did credit me $50. The truck paperwork showed 3/8 of a tank of gas, but it actually only had 1/16th. Also, I had reserved a dolly, but the location said they did not have any. They said I could get one at another location. When I attempted to pick up a dolly at the Southaven store they did not want to rent to me unless I returned it directly to them, rather than return it with the truck. I called the corporate number, and they forced the Southaven store to allow me to return it to Memphis. Everything worked out ok, but it was more hassle than it should have been.

TIMOTHY A. 
Clasificación:
5.0

Very friendly and went out of their way to help me. After dropping off, I went outside to wait for my wife. She was actually running late and they guy came out to the street corner to invite me in the store where it was warm to wait on her to arrive. Great guys at this store.

HAROLD W. 
Clasificación:
5.0

Prompt and polite service, couldn't ask for a better experience.

Matthew C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES W. 
Clasificación:
2.0

The check engine light was on l. The truck jumped when driven.

Antigua W. 
Clasificación:
3.0

Not good customer service. Associates were unfriendly and unhelpful.

ISABELLA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

PEGGIE C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Samuel M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chiquita W. 
Clasificación:
5.0

Uhaul employees are very professional and friendly.

leslie J. 
Clasificación:
5.0

El cliente no dejó un comentario.

JACQUELINE H. 
Clasificación:
5.0

🎅🎅🎅🥂🥂🥂

James W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Todd N. 
Clasificación:
5.0

El cliente no dejó un comentario.

sapna P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JO ANNE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

John M. 
Clasificación:
5.0

Everyone was great. Pleasure to do business with this uhaul location.

Joshua N. 
Clasificación:
1.0

This was the WORST thing ever. The truck was absolutely filthy. I have over 45 pictures of stains and trash left in the vehicle. The truck had two service lights on and I had to wait hours for roadside assistance to check out the vehicle. I still haven't been refunded and I will never use uhual again. I am contacting the local health department to investigate because I feel my health was jeopardized because of the unsanitary conditions of this vehicle. I would not recommend ANYONE to uhual ever after what I dealt with.

Matthew M. 
Clasificación:
5.0

Went to Lamar location first. They did not have one on-site but found one available at Union location. Service at the Union location was exceptional also. Very pleased.

ROY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yolanda W. 
Clasificación:
3.0

Inside of vehicle was not clean. Vehicle had issue with either the front end or the front tires and cauaes a very bad shake.

Michael C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Harold F. 
Clasificación:
5.0

Nice friendly people

Catherina L. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIUS H. 
Clasificación:
5.0

The employees working were so kind and helpful! I will be going back for all of my moving needs.

ashley H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clifton P. 
Clasificación:
4.0

Keep up the great work 👍.

PERIS L. 
Clasificación:
5.0

El cliente no dejó un comentario.

John S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Monroe R.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

William T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Selea M. 
Clasificación:
5.0

Great job, already. Friendly faces, courteous, and smiling faces. People actually work! Don't go changing! Changing staff might not get you good results.

CHERYL O. 
Clasificación:
4.0

Quick and professional.

Lyle H. 
Clasificación:
3.0

Your point of sales process is too long.

Mark G. 
Clasificación:
5.0

Extraordinario servicio al cliente

Laquiesha C. 
Clasificación:
4.0

Grwat

william G. 
Clasificación:
5.0

The young guy at pick up was super helpful and accommodating. These guys are pro's. Thanks again for making my experience a pleasant one.

Tyrel M. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD B. 
Clasificación:
5.0

I didn't understand my bill for 2hrs I refilled the truck. 19.99

Sandra S. 
Clasificación:
5.0

VERY GOOD PLACE TO DO BUSINESS

Eugene C. 
Clasificación:
4.0

Keep a working printer.

KIMBERLEY D. 
Clasificación:
5.0

El cliente no dejó un comentario.

TAYLOR S. 
Clasificación:
5.0

The person who helped me was Octavian Butler and he did a very nice job. He was friendly and knowledgeable and helpful

Williams B. 
Clasificación:
2.0

I found Octavian Butler rude, disrespectful, and completely unwilling to escalate an issue I had with additional fees. I will never rent from this location again!

PATRICE J. 
Clasificación:
5.0

No suggestions for this visit. The U-Haul team did a great job!!

WENDY F. 
Clasificación:
5.0

Personnel very knowledgeable and helpful

FERMON M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Danielle S. 
Clasificación:
5.0

The people at this location are always very pleasant to work with the whole staff

Marvin A. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROBERT S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ivory G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rhonda F. 
Clasificación:
5.0

El cliente no dejó un comentario.

CARLY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tamaira S. 
Clasificación:
5.0

Nothing the service was very nice and the and the Uhaul was very clean

KIANA J. 
Clasificación:
5.0

El cliente no dejó un comentario.

JARON H. 
Clasificación:
4.0

El cliente no dejó un comentario.

JACOB R. 
Clasificación:
5.0

The customer service was impeccable. Great job!

Tomeka J. 
Clasificación:
3.0

The price of rental seems to go up for the product I rented ... I understand what business but the product is the same ? I think it is , over head should not be passed to customer when the product is the same ...

ALONZO S. 
Clasificación:
1.0

I had reserved a utility dolly, but it was not available when I went to pick up the truck... how am I supposed to move without that? If I had it reserved why it is not available? Furthermore I was told that if I bring back the truck after 7:30 PM I would be charged an extra 19 $ + 10 $ which did not happen, I am doubting weather the information I received was truthful.

Giacomo M. 
Clasificación:
1.0

I filled the tank full with fuel and didn't get reimbursed. It wasn't full when I picked the truck up. The windows was dirty.

Tavares L. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOUGLAS W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bonnie A. 
Clasificación:
4.0

El cliente no dejó un comentario.

STEVEN H. 
Clasificación:
5.0

Good service. Truck worked well. Thanks

Lee A. 
Clasificación:
5.0

El cliente no dejó un comentario.

John O. 
Clasificación:
5.0

There is no 8 feet truck in the location where I booked. When I reached there I came to know that there is no 8 feet truck but in the online it was showing lathered is 8 feet truck. This has to be fixed. But they gave me a bigger truck and my work was finished. I am satisfied with service.

Somasundaram R. 
Clasificación:
5.0

Nada

Loretta B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Forrest G. 
Clasificación:
5.0

every body at the counter at both places I had to go did what they could. But the problem was with the controller. If I had wanted to pick a truck up 30 miles out of my way . There is a reason I picked the location in the first place it was close for me . Then when I get to the downtown location ,cause the place were i placed my order week in advance didn't have the truck. When I get to the downtown location the truck was not there.. So I had to go to midtown and pick it up. If a customer want to pick a truck at a certain location ,make damn sure its one there! There was plenty of time to have a truck at the location I wanted!

Johnny C. 
Clasificación:
3.0

El cliente no dejó un comentario.

SALLIE D. 
Clasificación:
5.0

Excellent service!

Trevor M. 
Clasificación:
5.0

There staffs are very friendly and kind. Thank you for their detailed explanation.

HOON L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nancy H. 
Clasificación:
5.0

Jamal was very helpful and kind. Very professional

MICHAEL G. 
Clasificación:
4.0

Make sure each location is stocked with the supplies needed. I had to to another location for furniture pads.

Cantis R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rakesh P. 
Clasificación:
5.0

El cliente no dejó un comentario.

David J. 
Clasificación:
4.0

Very smooth process, friendly faces, knowledgeable staff.

cheryl O. 
Clasificación:
4.0

The online checkin was a bit clunky. The owner at this location was first rate, really helpful.

Jackson Q. 
Clasificación:
5.0

Keep up the good work

Claude P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris B. 
Clasificación:
5.0

I've rented from this location many times and they have always been awesome!

RHONDA H. 
Clasificación:
5.0

This location was super! We had an issue with the light connection on our vehicle. We could not get brake or signal lights to work properly on the trailer. Jamal, U-Haul rep on site, spent an hour trying to help us to get them to work. He went above and beyond! He was friendly and helpful! Wonderful young man!!!

Richard J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Natalie F. 
Clasificación:
2.0

Staff was excellent! Very nice

brandon M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas W. 
Clasificación:
2.0

I reserved a truck in July 31 for a one-way move on Sept 25, pick up time 1pm. I arrived on time and was given a truck with a cracked windshield. The employee said they were aware of the crack and it was the only truck they had. Having no other choice than to accept the truck, I was annoyed to be given a detective and unsafe truck.

Tiffany H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adrienne A. 
Clasificación:
5.0

When there is a change in the reservation, it would help customers better understand the changes if the company would notify them why prior to their arrival. Even so, the representatives were very friendly, and polite and I was given a satisfactory explanation along with a very clean up to date truck. Thanks for the service!

Linda F. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL W. 
Clasificación:
5.0

Keep the people who took care of me they were very professional and knowledgeable and nice.

earnest R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Guy D. 
Clasificación:
2.0

First pickup location had two trailers lights did not work on either. Had to drive 20 miles to another location.

derick L. 
Clasificación:
5.0

Always pleasant and helpful.

John M. 
Clasificación:
5.0

Ms. Crystal, and the rest of the U-Haul employees are an awesome group of respectable personnel. Great job putting this crew together.

Everleana J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa P.  |  Online Move In 
Clasificación:
5.0

Great staff and storage location!

james g.  |  Overall Experience 
Clasificación:
3.0

I moved out on January 18th and I am still being sent rental bills for February, now with late fees. It's been two and a half weeks - what gives, Crystal?

KIM H.  |  Overall Experience 
Clasificación:
5.0

Crystal help me to get in quick and out quick with a 15' Truck and gave me a storage unit to store my furniture. She did an excellent job

ONeil J.  |  First Impressions 
Clasificación:
5.0

I've truly had a stellar experience at this location. The entire staff have been helpful and have given me great customer service no matter what!

nefertiti o.  |  Overall Experience 
Clasificación:
5.0

The knowledge and expertise gives me confidence when moving and using Uhaul. And customer service is always outstanding!

KOZETTA T.  |  First Impressions 
Clasificación:
5.0

The staff and management are always personable, professional, respectful, and knowledgeable. It makes my life easier!

KOZETTA T.  |  First Impressions 
Clasificación:
5.0

Manager Crystal made my moving experience positive, was always available to answer questions, and kept a great attitude every time. Best customer service I've had in a very long time from any company.

OLIVIA B.  |  Overall Experience 
Clasificación:
4.0

I could never get in my storage unit and it was way to expensive.

Shawona H.  |  Overall Experience 
Clasificación:
1.0

My card for my unit does not work

Jasmine M. | Reservación
Clasificación:
1.0

I reserved a storage space, but when I arrived to unload the moving truck the space had been leased. The uhaul facility had nothing else available and basically told me "good luck".

Michael D. | Reservación
Clasificación:
5.0

Excellent service and staff

JUANITA R.  |  Overall Experience 
Clasificación:
4.0

I would recommend you facility to anyone looking for storage or moving supplies.

lori w.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

Additional Services at this Location

  • Moving Truck Icon
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Trailer Icon
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Self-Storage Icon
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • U-Box Container Icon
    Contenedores U-Box®

    We ship across town or accross the world!

  • Moving Supplies Icon
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Trailer Hitch Icon
    Enganches para remolque

    U-Haul is North America's #1 hitch installer!

  • Propane Icon
    Propano

    Propane service delivered straight to your door!

  • Building Icon
    History

    Sed venenatis lorem nulla, at mollis nibh accumsan ac!

Volver
arriba