Benjamin S.
El cliente no dejó un comentario.
Comentarios de los clientes para U-Haul Moving & Storage at Tulane
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Testimonios de clientes recientes de U-Haul Moving & Storage at Tulane
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Toni P.
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Overall Experience
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The day I had to move out, the elevators were broken. And I had to take stairs where the door kept closing and locking on me.
BRITTANY S.
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Overall Experience
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3 hour wait fir my truck
Patrick W.
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First Impressions
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I am giving excellent because the staff was very pleasant and helpful. I do have a problem because in the description of the storage unit it said 5xx8x10 and it is not that it is 5x8 at the front but it drops down to 4 or 3 foot. I really needed a storage unit as advertised. I will need to get into the storage unit often. I do not want to have to go and have to remove everything or close to everything just to get items out and put it all back just have to take it all out again to put it all back. I did not say anything the day I took possession because I was extremely tired and did not want to lose my temper. I hope that we can work something out because honestly it is misleading and I expect better of U-Haul.
Vee t.
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Overall Experience
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Was great. Was economical. Was needed. Happy for the service. V
Jarrod R.
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Overall Experience
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We really enjoyed having our items stored in the two units at U-haul on Tulane. The team was very nice, caring and considerate The unit was clean, secure, safe and always temperature cool.
CHRISTINA C.
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Overall Experience
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Very clean, pest controlled, climate controlled, well lit, & safe.
Jasmine w.
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Overall Experience
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Very slow customer service
Nelson C.
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First Impressions
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I did my reservation by internet and the price showed 69,96 $, then when I did the deal the price increase to 79,95 $, without explanation.
Monique S.
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Overall Experience
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I would recommend this Uhaul, based upon your proximity limitations.
timothy n.
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Overall Experience
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Brandon, General Manager, was extremely helpful to us, and was willing to put in way above average effort To make sure we were happy.
GARY MICHAEL S.
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Overall Experience
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I was actually the opening Manager before the storage units were built. We worked out of the temporary trailer when everything was manual before computerized. That was in the mid 70’s. It was great to use the service of the facility that launched my career. Than you and I will love to refer people to your facility.
Ellamae A.
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Overall Experience
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I was very pleased, this was my first time renting a storage.
Erica T.
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First Impressions
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Thank you for taking care of our Loyola student The move out was traumatic for everyone and you made it much easier for us. We live in north Alabama and could not come and help. The young man that was on the phone with me did everything he could to make it convenient for us Thank you
stephanie v.
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First Impressions
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Staff was exceptional!!! There was a problem with the swipe card working but the staff were friendly and helpful. Awesome job!!!
Robert R.
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Overall Experience
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Love Mrs. Ruby!
denise t.
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Overall Experience
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Ok when i went to close my stroage she told me a refund was going on card.i hate some one to lie she is a lier so i call her 2 day she said another lie but i want u 2 no god dont sleep i was looking for my refund thats what made me call the bank to see where it was she is a lier that so wrong
Jacqueline T.
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First Impressions
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Mr B and the guys made my experience the best thank you.
beverly b.
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First Impressions
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It was a very nice experience.staff was very a joy and funny and entertaining..Mr Brandon in my opinion is a darn good manager he handles situations very polite and professionally it was a delight and a pleasure.you all picked a very respectful and responseable young man.
Carolyn W.
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First Impressions
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Everyone was so helpful and pleasant to work with.I would recommend U Haul anytime
shandell b.
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Overall Experience
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The store manager Brandon was very professional and courteous. I was a difficult customer and even though I didn't make his job; he was still very pleasant and helped me resolve my account issue.
Leronda M.
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Overall Experience
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Will most definitely use again
SARAH W.
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First Impressions
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I was given good service the whole time. The young lady who handled my reservation was friendly, polite, professional and helpful. She had a good attitude.
denise lee d.
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Overall Experience
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Friendly staff
Myriam C.
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Overall Experience
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Friendly staff, very clean storage area, easy access.
Eva S.
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First Impressions
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Everyone was very helpful and friendly.
shandell b.
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First Impressions
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Brooklyn was very pleasant and knowledgeable. The process was extremely easy and quick.
joanne b.
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First Impressions
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The manager and everyone that I came in contact with were exceptional people. They knew my situation and they bent over backwards to help me.
JACQUELINE K.
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Overall Experience
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The place is rat infested. Rat poop all over my belongings and when I checked out we found a dead rat. Very disqusting!
Maria A.
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Overall Experience
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James noticed my storage unit was empty and called to see what was up! That was so helpful since I had been trying to contact someone about terminating my contract and I couldn't reach anyone.
michael s.
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First Impressions
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Angelique couldnt have been better in every way. Knowledgeable kind understanding. If it hadnt been for her i would have had an emotional meltdown after a grueling few days. Give her a raise
CLARENCE F.
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Overall Experience
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EXCELLENT👍🏾👍🏾👍🏾
sharon n.
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First Impressions
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Line was long to door, 1 person working, no air conditioning. Rental truck slow. Assigned storage had lock on door, took 20 minutes for someone to remove. Waiting caused lost time to return truck.
Guillermo O.
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First Impressions
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Check in and Check out was backed up considerably prolonged. Inadequate staffing with very inefficient computer system made for very long wait time. My 8:00 rental wasn't done until 8:40.
Patricia F.
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Overall Experience
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Excellent. 10. Plus. Would do business any day. Keep up the good work.
amanda g.
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Overall Experience
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:)
Andrea W.
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Overall Experience
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NO COMMENT
KIERA W.
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Overall Experience
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Staff is very nice but this place has a major pest problem. Most of the items in my unit had to be thrown away or deep cleaned as it was covered in rat feces and urine. Traps aren't helping!
Emory B.
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First Impressions
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Thanks for making moving so easy and for being the best crew!
Gene V.
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Overall Experience
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Very Polite and helpful
John R.
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Overall Experience
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A
Yinka F.
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Overall Experience
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The only reason U haul didn't get excellent from me is: they charge $15 late fee even if you are a day late. Otherwise, it was a pleasure using them.
Ava D.
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First Impressions
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I was very impressed and satisfied and I would like to thank You very much and I liked all the smiling faces
Ashley W.
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Overall Experience
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The staff was so kind and helpful. It was so secure and convient to access my things. I highly reccomnet to anyone else!
Joyce O.
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Overall Experience
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Line a little slow at first but once you get to the counter, they are very through.
John R.
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First Impressions
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a
NICOLE C.
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Overall Experience
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Overall I think the experience of using Uhaul U boxes for a long distance move was good. Although upon arrival my couch had a hole in it and some of the furniture was scuffed all in all not bad at all
Asha M.
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Overall Experience
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I moved out due to rat infestation. I had to throw away 5 baby items since it was covered with rat feces. I've stored twice at Public Storage without problem. Front desk lady was uncaring.
Vanessa D.
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First Impressions
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The service I received was excellent from you all it only took 10 minutes and I was out of there yeah I'll work real fast y'all have a good team going I never been waited on so fast thank you all.
Julius w.
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First Impressions
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Great service all around!
beth n.
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Overall Experience
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Had a good experience
heather vrae m.
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Overall Experience
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I have had nothing but problems using your facility and have moved my things out of the unit and your customer service is garbage. I will tell everyone I know to stay as far away from uhaul as possibl
Connie L.
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First Impressions
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I’m too old to move myself!!
Kim M.
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Overall Experience
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The customer service at this facility is excellent! Many thanks!
Zirielle J.
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First Impressions
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I enjoyed the great customer service especially the manager. She was great at her job.
Janet R.
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First Impressions
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The staff and manager were extremely helpful! They saw I was in a time crunch for a flight and made my transition smooth
shannon r.
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First Impressions
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Brooke-Lynn was amazing, she made sure I was taken care of even though the computer was not making it easy.
samuel p.
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Overall Experience
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Thank you for our storage time with U-Haul Moving & Storage at Tulane. We were well pleased.
patricia v.
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Overall Experience
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The one and only reason I am not eating the facility as excellent is because my boxes and mattress where covered with mice/rat pellets of poop. And, we found a dead - the unit had the worse smell ever
Charminetta A.
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Overall Experience
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Very friendly and helpful staff
gabou m.
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Reservation
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Thoughtful and helpful, Theresa
Chelsea M.
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Overall Experience
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The experience could have been better had the store had better customer service. Every time you would call the store the calls would be forwarded almost always leading to one having to come in.
lance c.
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Overall Experience
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Ms. Ruth and her staff were very helpful and accommodating.
Kelley S.
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Overall Experience
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The facility was very clean and convenient. The staff was very helpful and friendly!
THOMAS S.
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Overall Experience
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Everyone was very helpful May need more counter agents on the weekend
Kamil F.
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Overall Experience
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They were scheduled to open at 7:00 and they didn’t until 7:30 then acted like it was totally fine. They were helpful after that but no sense of urgency at all.
Katherine C.
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Overall Experience
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Exceeded my expectations. The staff was knowledgeable and friendly and based an my experience, I would highly recommend this UHaul location and storage.
April M.
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Reservation
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Was denied my reservation. Said there was a policy issue preventing me from getting my free first month. Ended up having to rush to get a storage unit; opted for a local competitor.
Delphaine Y.
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Reservation
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👍
Jacob B.
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Reservation
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Best moving experience.
ANGELA M P.
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Overall Experience
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The Service and Storage facility was great.
Christine G.
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Overall Experience
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This place has a severe mouse and roach problem. They will NOT warn you beforehand. Many of my items were damaged. I am thoroughly disgusted! There is no excuse for such poor maintenance!
Ming T.
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Overall Experience
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Moved out on the 15 of June but was still charged the entire month . I should been refund for half month rent of storage .
Ashaki C.
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Overall Experience
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Storage paid up until 24th I moved on 2nd , was denied prorated rent. I was told by 2 phone reps it should be prorated. Safe to say U guys making double money on the same unit.
james c.
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Overall Experience
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The general manager was a true gem, not only did he dig our box out in record time he did it without complaint and in the rain all the while taking care of a heavy saturday work load.
Nicole W.
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Overall Experience
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Rats & Roaches all in my property that I wouldn't come back r recommend no one
arriba