Customer Reviews for U-Haul Moving & Storage at Towerline Place

3,033 comentarios

95 Towerline Pl   London, ON N6E2T3
(& 401)

(519) 685-3600

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(519) 685-3600

95 Towerline Pl
London, ON N6E2T3
(& 401)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Monique was great!

Jude G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberly V. 
Clasificación:
4.0

Overall the last few years dealing with this storage facility have been great, with the exception of rent increasing twice in six months, but that's a corporate issue. Facility and staff are top notch. 10/10 would return and recommend to others.

joe s.  |  Overall Experience 
Clasificación:
1.0

I have requested for one way trip. Pick up time i have got round trip then I payed $500 for 10 hours I think it's good for city using only Penske and Enterprise is good option for far way!

muogeb K. 
Clasificación:
3.0

Ive dealt with your service quite a few times in the past few years. Ive enjoyed using your service and your equipment has always been top notch. My complaint is When I picked up the truck drove to Brockville Ont. and back to London. When I brought the vehicle back and I over filled the gas tank to put a full tank in. With the price of gas I feel I should have been given a gas credit or a bit of a reduction towards my bill. I have to do another trip to Brockville at the end of this month. But I may look to another company whos customer service is a bit better. Thank you. Terry Clark.

TERRY C. 
Clasificación:
3.0

There was red chalk?? all over our storage unit, even with most of our items wrapped some were damaged by it. No warning of gate locking and we're locked inside storage area and it took a long time to get someone who could get us out. The staff at the uhaul storage facility were fine though.

CATHERINE M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Hannah B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ernest Q. 
Clasificación:
5.0

Used trailer to pull sidexside. Uhauls 6x12 is heavy duty utility trailer, really heavy, 2300lbs empty. Would be nice if Uhaul had 1 or 2 sport trailers, aluminum, 750lbs

brian D. 
Clasificación:
5.0

Can't think of anything to improve service at this time

Margret D. 
Clasificación:
5.0

Great service. Quick and easy.

Jane C. 
Clasificación:
5.0

Christine and staff were and are excellant

Tim S.  |  First Impressions 
Clasificación:
5.0

Great service. Friendly staff. Clean trucks.

Jean-Claude P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Michael D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard P. 
Clasificación:
1.0

Have more social employees

DELROY G. 
Clasificación:
5.0

online checkout was complicated. Signing into account aspect of it.

Easton P. 
Clasificación:
5.0

Prompt and courteous service from start to finish. Highly recommend for moving needs

Alain C. 
Clasificación:
5.0

Upon returning I was informed by the office that there was a dent on the back bumper. After viewing the damage. Apparently it's my fault for not pointing it out when doing the walk round. To be honest it was something I didn't take into account it was so minor that I didn't notice but when it was brought to my attention. How was I supposed to notice. Even when shown the dent from an angle could not see and would have put it down to wear and tear. It could have been from a prior rental. Was missed by the office. Then they decided to punish me. The service clerk. Tony the night before was very helpful. The young lady the day of pick up was extremely helpful. The vehicle was perfect for the job in hand. I have nothing but praise for UHAUL. But this little incident has left a bad taste in my mouth. If the next person doesn't bring that dent to the officers attention. You could milk that mark forever. I know Covid has been tough on a lot of us. But come on. I will be back but will apologize up front if I become to anal. David Grassie

DAVID G. 
Clasificación:
3.0

Very slow using my phone I will not do that again

arnott S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Doug S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

HELDER M. 
Clasificación:
5.0

El cliente no dejó un comentario.

George A. 
Clasificación:
5.0

Monique was very pleasant, the sign up process was very efficient, she came out and personally checked everything was working properly. Excellent experience.

Richard P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jason F. 
Clasificación:
1.0

My unit got broken I to and was told they cut the fence and when I went there there wasn't even a fence at the back where my unit was. So the employee lied to me and claimed false actions. And there's not proper security and I did my own quick investigation of the place and learned more then the employees were willing to admit or even acknowledge. Missing thousands of dollars in equipment and tools. Not impressed one bit. And they kept increasing my rental rate randomly and without notice.

Garrett C.  |  Overall Experience 
Clasificación:
3.0

The AC did not work in my truck. Would have been a nice to have

Dan G. 
Clasificación:
5.0

You will have a repeat customer, the staff is amazing, friendly, courteous extremely helpful.

THOMAS M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Christopher V.  |  Overall Experience 
Clasificación:
5.0

Very helpful.

Ed Z. 
Clasificación:
4.0

Please clean the windshield on the inside. It was brutally dirty and the glare due to it made driving in the dark very dangerous. Otherwise the vehicle was clean and well maintained. Don't forget the glass! It's the most important part for driving!!

Lesley R. 
Clasificación:
5.0

Great service! I do wish they had more outside storage for Rv's.

Douglas S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bradley G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Al C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Terry R. 
Clasificación:
4.0

El cliente no dejó un comentario.

STEPHANIEL A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

pongrac K. 
Clasificación:
5.0

I like the return app, made it very simple and effortless...the lady/girl at desk was super friendly and helpful.

Greg S. 
Clasificación:
5.0

Extraordinario servicio al cliente

RONALD C.  |  Overall Experience 
Clasificación:
5.0

Enjoy dealing with employes at U-Hail vs 3rd party agents. Staff are knowledgeable and efficient. Our experience picking up and dropping off was flawless. Will use this site in the future

Charles H. 
Clasificación:
5.0

If allowed, can the curb edge be adjusted to make parking the cars easier? it is a regular curb edge at the moment and it is hard to go up/down when taking a car from the parking spot.

Ismail Q. 
Clasificación:
5.0

Very happy with everything thank you

KATHLEEN C.  |  First Impressions 
Clasificación:
3.0

Not overly friendly, online self service did not work so I had to use a service rep, service rep acted like the customer was an inconvenience.

Ernie M. 
Clasificación:
4.0

Mark the Key Chain with the Gas Needle and ensure the gate card works as mine wouldn't work when I went to return the truck

Saubir K. 
Clasificación:
5.0

The lady who took care of me was amazing.

melissa L. 
Clasificación:
5.0

A rental loyalty program. i.e. After 10 rentals get one free. :)

John K. 
Clasificación:
5.0

Great staff, training new staff at the time, excellent multi tasking. Explained everything in detail. Will definitely use this location again, and product as well.

Terry T. 
Clasificación:
2.0

I was told I would be charged $2.41 per litre but no one told me anything under 1/4 tank has an insane price. So when I went to dropped it off I was told I would be charged $96 unless I put it back to 1/4 tank. What a scam to force customers to refill to 1/4. Why even have the rule? Why not just fill it and be honest with customers and say they have to pay out the ass if they don't refill? Definitely won't rent a uhaul again.

Adam R. 
Clasificación:
2.0

I could not get close to my unit most days with out having the staff move equipment first and several time after hours there was no one to do this. Also prices went up after 1st month with no notice. You key card post are also designed for low vehicles which also makes no sense since most people coming in are in trucks.

joe c.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Ryan M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

john & karen g.  |  Overall Experience 
Clasificación:
5.0

Everything was as I expected. Got the right truck and staff was very helpful.

Andrew M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kane L. 
Clasificación:
5.0

Customer service was amazing - would definitely return to this location! One item regarding the equipment itself was surprising - the trailer did not have a drop leg and had to be lifted on and off the hitch. If the trailer is loaded up, you are not able to unload the trailer yourself (as you can't lift it).

greg B. 
Clasificación:
5.0

All good!!

Terry S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lorna J. 
Clasificación:
2.0

The girl who was working was so rude to the guy working when we picked up and dropped off, even my 12 year old questioned me on why she was so mean to him.

Shannon D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amr M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kim B. 
Clasificación:
5.0

Cristina always has the equipment in great shape and ready to go. Never a worry renting at this location. If everything in life was as dependable as renting at Towerline location life would be considerably less stressful. Highly recommend!

Andrew F. 
Clasificación:
5.0

El cliente no dejó un comentario.

chandler G. 
Clasificación:
1.0

Booked a trailer at a location convenient to me that was the only spot in 50km+ that it was available. 2 days before pickup date i recieved a call and they told me i reserved the trailer at a different location 40 mins away. When i refused saying thats not where i booked the trailer i got told it was and to have a nice day. I called back the day of the reservation to inquire why i have to drive 40 mins away to pick up when its not where i booked it they told me it was where i booked and i agreed to it. Overall very unpleasant experience to reserve trailer. The staff i dealt with at pickup and dropoff location were very pleasant to deal with though.

Craig B. 
Clasificación:
5.0

El cliente no dejó un comentario.

min Z. 
Clasificación:
5.0

Excellent service!

Ray K. 
Clasificación:
5.0

Do your best with your costomer good luck

SHER B. 
Clasificación:
3.0

I did not receive my blankets to cobver my furniture

HECTOR B. 
Clasificación:
2.0

I had good experience at this location 1 year ago, unfortunately, this visit was below the standards that I experienced 1 year ago. I think your customer service model is flawed and should be completely revamped. My impression is that U-haul doesn't need any customers.

Chris C. 
Clasificación:
5.0

Service at the location, both pick up and drop off, were very good.

Joe B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Yassine E. 
Clasificación:
5.0

El cliente no dejó un comentario.

john K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carmen B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Grover M. 
Clasificación:
5.0

Truck and trailer worked very well ,staff is very helpful and friendly .

Harald H. 
Clasificación:
5.0

Had a great experience. The trailer was in great shape, affordably priced and the agent was very helpful.

Tom H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ayad J. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL K. 
Clasificación:
3.0

I was really disappointed with my experience at this location this weekend. I went Saturday night to pick up, and the agent working seemed very co fused and flustered. Pulled up the wrong vehicle for me, my card froze in the system and it was charging me a higher deposit than I've ever had previously. I ended up canceling Saturday nights rental after being completely frustrated with the experience and rebooted for Sunday morning. Sunday was slightly better, the agents still seemed confused and the deposit was again higher, but I just had to do it because I needed the rental. After my experience this weekend I will be less likely to reserve with uhaul, specifically at that location

Melissa N. 
Clasificación:
5.0

El cliente no dejó un comentario.

MIKE S. 
Clasificación:
5.0

Friendly and exceptional service! Thank You

Jeremy J. 
Clasificación:
2.0

Used uhaul 3 times and all 3 times it was a very bad experience........

luke G. 
Clasificación:
5.0

Making customer more aware of additional charges for over kilometers when picking up vehicle.

ARCHIBALD P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ricardo M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Vincent Kerby W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Murray M. 
Clasificación:
5.0

El cliente no dejó un comentario.

James L. 
Clasificación:
5.0

Great customer service. TOP NOTCH Thanks

terry K. 
Clasificación:
4.0

The lights on the trailer I had booked did not work and there was no other trailers the same size (5x8' Cargo). The location did give me a 6x12 trailer for the same price, but I was very apprehensive due to the size and weight of this trailer with my 2010 Journey.

Warren V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter A. 
Clasificación:
5.0

Staff at this location is exceptionally good. They are very helpful and go above and beyond to help you with products and services available. They explained to me all the steps and detailed Nd made me feel comfortable with my rentals. Thank yoy

Marcia M. 
Clasificación:
4.0

There was a problem with my reservation. I reserved moving pads and a dolly, but this was not at the rental location. I had to go to another U Haul location to pick up the required items. On moving day time is precious, so I was not impressed that U Haul let me down. The problem is not the store owners, there seems to be a big disconnect in your corporate support to the frontline. The frontline staff I dealt with were great. I won't soon forget that UHAUL LET ME DOWN.

Randy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

LESTER R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Oliver G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrzej S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard H. 
Clasificación:
5.0

Monique was wonderful

james S. 
Clasificación:
4.0

Found it very over the top here. Made me feel quite uncomfortable on return.

Robin G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dino P. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID T. 
Clasificación:
5.0

Had a great experience with Lina!! What a sweetheart! Funny and very personable, I can drive anything but I can't back up a trailer worth crap. Thanks girl  Kim Stadler

Kim S. 
Clasificación:
5.0

El cliente no dejó un comentario.

David P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Casey H.  |  Online Move In 
Clasificación:
3.0

El cliente no dejó un comentario.

Stephen M. 
Clasificación:
5.0

Christina was unbelievable and so accommodating. Made my day so much better. Thank you again so much

Angela F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald C. 
Clasificación:
5.0

We need u and u need us help me I help u and I will bring ur car on time🙂

alseeni M. 
Clasificación:
4.0

Woman that I spoke to for everything on the phone and at the location was stellar. Christine was her name.

Sarah M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAMIANCOLIN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adrienne K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edmund L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Majid A. 
Clasificación:
4.0

Staff are great. My trailer was broken into when on premises. Also had a whole trailer stolen from the same place. Been there for years and it's sad that outdoor storage is no longer available.

jake N.  |  Overall Experience 
Clasificación:
5.0

Found the emoyees friendly and competent. Service was quick and efficient

Jasen V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rushikumar P.  |  First Impressions 
Clasificación:
5.0

Staff very friendly and heipful

j roger a.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

mubark e.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ALEXANDRA T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

COLUMBG M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DEAN C.  |  Overall Experience 
Clasificación:
5.0

The staff was very helpful and friendly will be back for another storage unit soon when the work picks up again

C&R Restoration C.  |  Overall Experience 
Clasificación:
5.0

I had to look online to find it. As I had used this facility in the past. I had storage there for a Cpl years. I called as was in desperate need of Storage again and Kristina was able to set me up with the best she had for my needs right now! As I was enlightened to see she had a job promotion I congratulated her as I believe she was a very fitting candidate as she was always a very hard working individual when I was there in the past! She was very customer friendly and oriented! I have always recommended this location for storage or moving needs and have had friends use it! I find this to be a convenient location! Very happy there was something to help me out of the jam I am presently in right now anyway! Cheers to Towerline Team!

DAVE D.  |  First Impressions 
Clasificación:
3.0

The storage area provided was too small for the size of our trailer. Was very difficult to park it in the space provided.

Louis M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Terri O.  |  Overall Experience 
Clasificación:
5.0

The staff at this location were extremely helpful and did a great job. Highly recommended.

LUISCARLOS D.  |  Online Move In 
Clasificación:
5.0

Your staff went above and beyond to assist in thawing my frozen padlock.

Andrew S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CHI C.  |  Overall Experience 
Clasificación:
2.0

Paying for a drive up unit should mean you are able to drive up during business hours at your convenience. However, where my unit was located, Uhaul employees used as a "hub" to park and service their moving trucks. There was never a time that I arrived on site and didn't find obstruction in front of my unit. There was also times I would be loading and unloading and asked to move to make way for their vehicles. If the layout of the business cannot be re-evaluated then the price for those units impacted should be adjusted for the inconvenience. Most of the employees were friendly however they could be more mindful of the requests they would make to customers, as I was always made to feel that I am the one inconveniencing them when that is not the case. Other customers do not have to deal with confrontation each time they access their units and that shouldn't be the case for the rest of us on that end of the strip. Head office also dismissed this as "unfortunate" and couldn't reach a resolution.

Myrna H.  |  Overall Experience 
Clasificación:
5.0

Great friendly service

Darlene W.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Ian M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

darcy m.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

chris w.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristina K.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

MATTHEW M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Darlene W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JONNY D.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

7602642 C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Pat R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

BI VOLI AUGUSTIN I.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Arnold N.  |  Online Move In 
Clasificación:
5.0

The manager Kristina is great! So many horrible things happened during this move, and she just took it all in stride. All the while, making sure I was ok.

Suzy W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary Q.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Martin B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Craig S.  |  First Impressions 
Clasificación:
5.0

Very helpful and heartfelt service, much appreciated

ADITYA N.  |  First Impressions 
Clasificación:
5.0

Very friendly and professional staff!

Jorge R.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

elizabeth F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

betty c.  |  Overall Experience 
Clasificación:
5.0

Kristina was extremely kind and helpful throughout my experience with UHaul.

eric c.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

John's E.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian R.  |  First Impressions 
Clasificación:
3.0

I would give an Exellent overall with the staff and the helpful they provided.. but there is people that stores there stuff in the storage or they pass to one another the access card to do an inside job work.., can’t trust the people that rents inside the facility, somewhat sketchy people not the place ..

wesam (sam) A.  |  Overall Experience 
Clasificación:
5.0

We had a unit for a year, it was accessible year round. The staff was always patient and helpful, it was a positive experience and I would recommend the Towerline facility.

Jane Wright M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Dave M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ZLATKO M.  |  Overall Experience 
Clasificación:
2.0

When I was about to move stuff in my storage unit there was a lock on it and I couldn’t open it I had to call customer service and then wait till they sent someone out to open it .i wasn’t very happy

chris w.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Lori M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

BI VOLI AUGUSTIN I.  |  First Impressions 
Clasificación:
5.0

Thank the kind staff for helping and guiding me to access my storage.

Hye-jeong B.  |  Online Move In 
Clasificación:
4.0

I have not been to the storage facility yet but the staff was helpful to secure the reservation

Martin B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jim T.  |  Overall Experience 
Clasificación:
1.0

Absolutely horrible experience! Had my storage locker broken into and stuff stolen. I was lied to about this whole situation

bikramjit s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter J.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Betty T.  |  Overall Experience 
Clasificación:
5.0

If uhaul needs a model facility for showing other operators how it should be done this is that place. Thanks to the staff. Well done.

Kevin M.  |  Overall Experience 
Clasificación:
5.0

I liked the he facility very much, I had no issues of any sort and would recommend it to anyone

Joel E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

WAYNE T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

angela c.  |  Overall Experience 
Clasificación:
5.0

It was really a pleasure. I will definitely use this service again and also recommend. Very professional in every way.

Lori K.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Joanne C.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

paula a.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

jim h.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

zihao c.  |  Overall Experience 
Clasificación:
3.0

Staff was wonderful and would have liked to stay but I could not left those old heavy rusted doors.

JANET D.  |  Overall Experience 
Clasificación:
5.0

Wasn't told ahead of time by any customer service personnel that I needed to have a "second person"'s contact info and address different from my destination's, in case anything happened to me. Could have really used that time back, waiting for others to get back to me through their own schedules. Other than that, please keep up the great work!

janicka g.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Catherine D.  |  Overall Experience 
Clasificación:
5.0

Very pleased was a client for almost 3 years. Staff was always polite and very helpful

phil c.  |  Overall Experience 
Clasificación:
5.0

The website has too many shortcomings compounded with inflexibility. The staff were able to rectify two major issues and streamline the experience.

Kevin M.  |  First Impressions 
Clasificación:
5.0

Thank you for you help when I really needed it, it made things go smoothly for my move . Thanks again

Donna-Marie A.  |  Overall Experience 
Clasificación:
5.0

Staff are fantastic, very helpful

VERONICA L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Shawn P.  |  Overall Experience 
Clasificación:
5.0

Awesome staff and the storage facility was great. Id definitely be a repeat customer if ever in need of the service again. ~ L. C.

LORI C.  |  Overall Experience 
Clasificación:
1.0

All my stuff was destroyed by mouse.

SHREYAS N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott K.  |  Overall Experience 
Clasificación:
5.0

Thanks cat you have always been Pleasant helpful and very respectful thanks Mike Thompson.

Mike T.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Austin B.  |  Overall Experience 
Clasificación:
5.0

Thank you Cat and staff for your excellent service. We have one storage space remaining,so we will continue to see your staff from time to time. Cheers Peter and Jane

Jane Wright M.  |  Overall Experience 
Clasificación:
4.0

The only negative experience I had was when I moved out of the unit. The UHaul representative said she would check me out of of the unit shortly after I provided confirmation that I had moved out and was leaving the facility. I provided this confirmation, but she did not move me out of the unit. I had to call several days after the date of move out to get moved out of the unit.

andrew w.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

david b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

PAT L.  |  Overall Experience 
Clasificación:
5.0

We would have preferred to retain our storage but with the decision to no longer offer outdoor storage, we were forced to find other accommodations. We too wish we could have stayed.

deborah m.  |  Overall Experience 
Clasificación:
5.0

The staff were amazing.Very helpful and Kind.

Melissa M.  |  Overall Experience 
Clasificación:
5.0

Cat Ainsworth if worth her weight in gold. She and her staff are polite, pleasant and helpful. It is with true regret that I have left.

BRETT D.  |  Overall Experience 
Clasificación:
5.0

The staff here went above and beyond. Great group of people.

Vanessa g.  |  Overall Experience 
Clasificación:
5.0

Service was excellent, helped to correct charges that were giving on my one way rental from Toronto to London. Our 10x20x10 Storage unit was great size, clean, and ready to go for us to unload from our truck.

Micah T.  |  First Impressions 
Clasificación:
5.0

Very convenient and efficient once you secure a storage space. Great service!

Dzengo M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Sean T.  |  Overall Experience 
Clasificación:
5.0

Very accommodating staff..

Johann T.  |  First Impressions 
Clasificación:
5.0

Such a excellent service and staffs. All staffs were so professional and friendly. With nightmare and bad experience with previous place, Migson public storage, I'll recommend this uhaul facility to everyone.

YOUNGI Y.  |  First Impressions 
Clasificación:
5.0

Always pleased when dealing with this location thank you

Kristan G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dave S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

FIONA T.  |  Overall Experience 
Clasificación:
1.0

Your company is crooked. Hidden fees and bs around every corner. This is the worst company I have ever dealt with. But ya your floors were clean and the lights worked. Congrats. You deserve to put your feet up after a job well done. You don't care about your customers, you just want to screw people for as much money as possible during an already stressful time. If I could give zero stars I would.

Matthew R.  |  Overall Experience 
Clasificación:
5.0

Would rent again.

renata s.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Dave F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dave S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Dave S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

David H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

David H.  |  First Impressions 
Clasificación:
5.0

Staff very helpful

Jamie B.  |  Overall Experience 
Clasificación:
5.0

First of all, I would like to thank for high quality services at U-Haul. I began my interacton with this company in Winnipeg when I rented trailer for moving from Manitoba to Ontario. Staff was polite and clarified all questions how to use equipment and special features of U-Haul services. So I was sure that during long trip I can phone and get the advices at any time if necessary. One of convenience thing was free month storage in London, Ontario in addittion to renting of trailer in Winnipeg, because I need to leave my stuff for minimum 5-7 days before move in. At U-Haul brench on 95 Towerline Pl, London Ontario I got a fast and understandable service: all paper work, time of vailable to storage. Moreover, I was offered convenience size of storage, so I made sure to fit in all my stuff. In one of the day my vehicle was broken and I couldn't start my engine, so I need to towing my car to auto centre. It happened when I loaded my stuff on the territory of U-Haul. The guys from U-haul helped me to find towing company and recommended me the nearest car centre to resolve my problem. It was important for me because I was at first time in London. In a nutshell, I got a great experience of using U-Haul service in Winnipeg and London and certainly I would like to recommend others to use U-Haul company for moving.

Yury K.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Malkiat L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dave S.  |  First Impressions 
Clasificación:
5.0

Uhaul employee, Kristina Northup, has been wonderful. Whether we called with questions, rented a truck, or dealt with my storage unit she has been informative, professional and very helpful.

Laura C.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Dave F.  |  First Impressions 
Clasificación:
5.0

Everything was great, from the quote to the online check in to getting there and the lock inside ready for me... 10 out of 10

Harvey M.  |  Online Move In 
Clasificación:
5.0

Cat was very proffesional and helpful. I highly recomend to deal with U haul storage

Abdelilah F.  |  First Impressions 
Clasificación:
5.0

Great service, great staff very helpful

richardo o.  |  Overall Experience 
Clasificación:
5.0

Really good service

corey r.  |  Overall Experience 
Clasificación:
4.0

Great Service.

ROBERT W.  |  Overall Experience 
Clasificación: