Customer Reviews for U-Haul Moving & Storage at Sugarland Airport Area

5,176 comentarios

8518 Hwy 6 S   Houston, TX 77083
(Two blocks south of Highway 6 and beechnut)

(281) 879-6065

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(281) 879-6065

8518 Hwy 6 S
Houston, TX 77083
(Two blocks south of Highway 6 and beechnut)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos
  • habla español

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

joanne J.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHN L. 
Clasificación:
1.0

The representative told me that I would get credit for my gas. However, when I dropped the truck off, he said to me that doesn't know anything. Just drop the key in the truck. He was very rude.

Thuvy N. 
Clasificación:
5.0

El cliente no dejó un comentario.

david K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Fidelis D. 
Clasificación:
1.0

location sucks

david S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Oluwabunmi A. 
Clasificación:
1.0

1st truck, had a right rear brake light out…had to return. 2nd truck, engine light came on, flashes and I was stuck in Alabama for 4 hrs. Very rude and poor team effort on customer service. I did not feel like I was wanted to be helped at all during my entire rental process.

Thanh T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ricardo W. 
Clasificación:
3.0

Poor customer service , very rude .

Guillaume A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yamil V. 
Clasificación:
2.0

Personnel not professional at all, I made a reservation online and my truck was supposed to be ready to pick up, I shouldn't have to do anything at the store but pick up my truck, well when I got to the store the guy asked how many miles I need (already did it online) and when I said I dis that already he just simple said “no is not there how many miles?” made me process payment again after I did it online, there may be a chance that something went wrong and therefore I had to do it again but what I can understand is the lack of customer service of that guy, he could have said ohh I know you did it online but we have to do it again, that simple.

Yoel P. 
Clasificación:
5.0

We prefer U-Haul to all competitors because they are easy to work with.

Meredith S. 
Clasificación:
5.0

Nothing. Everything was great!!

Lawrence S. 
Clasificación:
3.0

El cliente no dejó un comentario.

molly A. 
Clasificación:
4.0

If there are no utilities such as a dolly available, don't post it to be allowed to be reserved on the website.

Katrina A. 
Clasificación:
5.0

No improvements needed. Manager is great, employees are wonderful. I will always rent from this location.

Toan L. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWARDO R. 
Clasificación:
5.0

El cliente no dejó un comentario.

kim h.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

herbert B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Edward R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher S. 
Clasificación:
5.0

Heat job!

M. Shane T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andres V. 
Clasificación:
5.0

El cliente no dejó un comentario.

oyinprebi A. 
Clasificación:
1.0

They charged me twice, the lady who did my reservations was rude. The truck made a weird noise and it was hard to drive. No one was helpful at this location!

Sherina H. 
Clasificación:
5.0

Outstanding Professionalism. Knowledgeable Employees.

ALEXANDER M.  |  Overall Experience 
Clasificación:
5.0

Don't remember the name..but tge guy works there is so helpful!

Lourdes L. 
Clasificación:
5.0

El cliente no dejó un comentario.

SANDRA W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Roland M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MaraElizabet G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mallikarjuna N. 
Clasificación:
5.0

The people at the counter are great, but the truck we rented had major leaks and we lost some of our electronic to rain water leaking through including a 70” smart TV. There's patches to the box and you can tell they are poorly done. Additionally, the trucks wipers were pretty much useless and the truck heavily misfires. Please do thorough inspections on your trucks. That was so unsafe and we were so upset about our belongings we returned it early instead of waiting til 10am.

Deborah F. 
Clasificación:
5.0

El cliente no dejó un comentario.

burak B. 
Clasificación:
5.0

El cliente no dejó un comentario.

PABLO C. 
Clasificación:
5.0

¡Excelente ubicación!

Alex C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paula B. 
Clasificación:
1.0

First of all, my location was moved from original location several times so I had to drive 20 minutes out of my way to pick up. Once there, we aimlessly wandered around for 20 minutes to find the truck which wasn't in right spot. Then we spent time trying to find key box (not close) then back to truck which wouldn't start. We tried for 10 minutes or so and then went inside to get help. It ended up being the wrong key so they had to switch the truck out. This took about an hour and then 20 minutes back home to load up. The extra 15 miles each way caused us to go over miles and I had to pay extra when I dropped off. This is a great concept if it would have worked. I think we just had bad luck all around.

Steven V. 
Clasificación:
5.0

N/a

TONY U. 
Clasificación:
5.0

El cliente no dejó un comentario.

Philip C. 
Clasificación:
4.0

El cliente no dejó un comentario.

DEUNDRE J. 
Clasificación:
5.0

Employees are awesome

john M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Andy V. 
Clasificación:
5.0

U-Haul changed my pickup location twice before I could get a truck and that was very frustrating! This location was great once I was directed to go there.

Gloria J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Imran A. 
Clasificación:
5.0

Good nigt

Gustavo C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terrell P.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Leslie L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Yoleydi A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hugo S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jim M. 
Clasificación:
5.0

We appreciate everything because we were able to get everything done and by 5:15pm

YEVENETTE A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Behnaz V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kassandra M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DWAYNE W. 
Clasificación:
5.0

Good customer service

taiwo A. 
Clasificación:
5.0

El cliente no dejó un comentario.

TONY N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew J. 
Clasificación:
5.0

very courteous staff and easy to access equipment. drop off was just as smooth.

Chris M. 
Clasificación:
5.0

The staff are friendly and ready to help all the time

BUKOLA O. 
Clasificación:
5.0

Great people

Pete D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Clifton L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bill H. 
Clasificación:
5.0

El cliente no dejó un comentario.

mohamed A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jomi Sam D. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARTIN U. 
Clasificación:
3.0

Have more furniture dollies. I was unable to get a furniture dolly because they ran out of them for rental.

Aaron K. 
Clasificación:
4.0

Maybe have some more discounts. U-Haul on two locations we're very helpful courteous and empathetic. Gracias

Andrew C. 
Clasificación:
5.0

Perfect. Thank you so much.

khang N. 
Clasificación:
5.0

El cliente no dejó un comentario.

William T. 
Clasificación:
5.0

prompt service

ZUNNIE V. 
Clasificación:
4.0

The only issue was windshield was so greased that was raining day was hard to see

Luis M. 
Clasificación:
4.0

The manager there was so helpful to me and helped me to put in a formal complaint Abt Syracuse New York.

mary M. 
Clasificación:
5.0

Just keep on doing what you do, great service.

patience B. 
Clasificación:
5.0

El cliente no dejó un comentario.

william V. 
Clasificación:
5.0

El cliente no dejó un comentario.

NANCY E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Alana A. 
Clasificación:
2.0

Clean the vehicles inside, make sure the lock is on the car, and make sure that you have the correct amount of gas that is in the truck

Jestina A. 
Clasificación:
5.0

Great Customer Service. Great equipment selection. No waiting around for pick up or drop off of rental equipment. Highly Recommend.

Conrad S. 
Clasificación:
5.0

Janzelle, I think that's how her name spells, was very polite, respectful, and courteous while helping us hook up the trailer we rented. Kudos to the young lady!

Victor N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim S. 
Clasificación:
5.0

El cliente no dejó un comentario.

WARREN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

jasmine S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joann M. 
Clasificación:
2.0

My pick up location was moved twice for the trailer, that was not a major issue, it was more just an inconvenience being originally the pickup was 5 minutes from my house and this ended up being 40 minutes an completely in the wrong direction. With that being said the ladies on the phone were very helpful with making notes in the system to give me extra time for the rental at no extra charge being that I now had to have the trailer longer due to drive time, that was very accommodating. The major issue was the manager when I got there to pickup he was an absolute jerk and rude from the moment we started talking. He would not let me talk or explain the situation of the notes that were written in the system or why I was there early. Every time I tried to talk he would cut you off and shut you down. He argued that there was no trailer there for me but I had fiscally parked in front of it. He then finally went out there and saw there was the correct trailer on the lot, In turn instead of saying sorry I didn't realize that was here he questioned and blamed his employees (talking down to them in front of me) that they did not check it in so it was not in the system. He was an absolute a** if I did not absolutely need the trailer that day for moving I would have walked out, and honestly if it was a few years back before marriage and some kids I would have probably punched the guy in the face.

Phillip B. 
Clasificación:
4.0

Make sure truck is ready and not blocked in by another truck. Have equipment stated in reservation prior to pickup instead of saying oh we don't have any of those anymore. ** Needs more staff.

Willson L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacob V. 
Clasificación:
5.0

El cliente no dejó un comentario.

ferry wijaya W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barney W. 
Clasificación:
5.0

El cliente no dejó un comentario.

mohamed A. 
Clasificación:
5.0

Absolutely Amazing. If all businesses were run like U-Haul everything would be great!!!! dipak

DIPAK B. 
Clasificación:
5.0

Keep doing the good work ok

FRANKLIN E. 
Clasificación:
5.0

The manager was so nice

LATASHA W. 
Clasificación:
1.0

Made reservation for U-Haul Moving & Storage of Memorial City, 10220 Katy Fwy, Houston, TX 77043 and reserved movers as well. Uhaul later said there were no 6x12 trailers there and revised my reservation to 11334 Belaire Blvd which made me drive much further across Houston on the move date only to find their 6c12 trailers were not “one way” They called a manager who wouldn't allow me to take the trailer. The people at this site were terrible and it took them 15 minutes to check me out with a lock. They redirected me again, further across town to 8518 Hey 6 S where I got the trailer but they told me I had to pay again for boxes, tape and other supplies on my original order because the other location should have given them to me. I was late getting back and 2 kept brothers moving (which I scheduled through uhaul) waiting and had to pay for the moving supplies twice with no refund. Terrible experience due to lack of thinking and poor communication from uhaul. Brad Tamsey

Brad R. 
Clasificación:
3.0

General manager has sort of a sour attitude. Good location with lots of options though.

ADrian G. 
Clasificación:
5.0

The guys where great!!! The young man helped me hook up my trailer and was friendly. Thanks guys

Jay Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ngozi O. 
Clasificación:
5.0

El cliente no dejó un comentario.

LYNDON B. 
Clasificación:
5.0

Great customer service!

DEANN O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marcelino R. 
Clasificación:
2.0

El cliente no dejó un comentario.

BRANDON B.  |  Overall Experience 
Clasificación:
5.0

everything was good

Christopher C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tariq C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Irene O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Youssef N. 
Clasificación:
3.0

The new trailers are GREAT! I think the wheel bearings actually have fresh grease. I really like the new safety cables instead of chains, and the ball locks. Much easier to get connected!!

Jon R. 
Clasificación:
5.0

El cliente no dejó un comentario.

NNENNA E.  |  Overall Experience 
Clasificación:
4.0

I just want to say thank everyone for all they do keep up the awesome and amazing work that everyone do

LAKENDRA H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

b Y.  |  Overall Experience 
Clasificación:
5.0

The staff at the location on highway 6 sugar Land is one of the best locations and staff members that will help you get what you need.

James S.  |  First Impressions 
Clasificación:
4.0

The staff made this place better

Rios S.  |  First Impressions 
Clasificación:
5.0

Ms Guzman was very helpful and professional .

MIGUEL E.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

William P.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Rochmah S.  |  Overall Experience 
Clasificación:
4.0

I would've like access later and some time my code and card didn't work . The prices and facility was nice

vernon b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Diana S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Don D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tommy D.  |  Overall Experience 
Clasificación:
5.0

Thanks for the friendliness

Lakresha L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

IRENE N.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

alex s.  |  Overall Experience 
Clasificación:
5.0

Na

HUGO B.  |  First Impressions 
Clasificación:
5.0

Keep up the cutting edge Thanks

Hans S.  |  First Impressions 
Clasificación:
1.0

My trailer was broken in twice. They stole my belongings. Spoke to the manager, he said was going to find me a better locations. But he never did.

David E.  |  Overall Experience 
Clasificación:
1.0

I currently had Automated payment until my bank had to cancel my card Bc my cc was compromised. With that said uhaul couldn't pull the payment out. And charged me a late fee. A fault not of my own. I still did not have my cc and was waiting on usps. I emailed them to let them know the issues and a nice gentleman (customer service) said I could get late fee taken out but to call them. I did call them and the customer serv. woman told me she couldn't take out the fee. Therefore I will be closing my account and the fact that I couldn't get a late fee taken out speaks volumes. Uhaul has also hiked up prices again and I will just go find a cheaper and nicer place that will work with me.

Ema F.  |  First Impressions 
Clasificación:
5.0

¡Gracias!

Ronald R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Billion T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Malika M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

BRANDON B.  |  First Impressions 
Clasificación:
2.0

Unfriendly staff. I had an unpleasant experience with the female staff member when reserving the the unit and once over the phone. When I asked for the number of corporate I was told that I could find it online. Being out of state I've only visit the facility once. My assistant experience with the other staff has been great.

Camille M.  |  Overall Experience 
Clasificación:
5.0

The General manager Branch Young deserves that position for his outstanding customer service, he is a great manager. The evening shift supervisor or lead staff Yubi Guzman is always pleasant to customers and always willing to go an extra mile just to help customers, I even told her that she works like a strong man. Because of she and the General manager customer service skills, I will always make the Uhaul at sugarland Airport area on highway 6 my first choice when dealing with Uhaul. My negative experience: the morning shift supervisor or lead staff, she was never polite in dealing with me and if she was the only person at that location as a Uhaul storage staff, I would have never revisited that location ever again to do business with Uhaul, I even tried not to remember her name. The rest of the staff has great customer service so I will say overall, they are a great team.

Marion D.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Esteban H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharon P.  |  Overall Experience 
Clasificación:
5.0

Office staff was very friendly and very helpful.

Debra D.  |  First Impressions 
Clasificación:
1.0

Couldn't make payments assumed my unit had been suctioned off employees let the bill run to over 400 before contacting me about it

Rudolph S.  |  Overall Experience 
Clasificación:
5.0

Buenos

YUDENIS L.  |  First Impressions 
Clasificación:
1.0

The Brittany lady which was the cashier was so rude an inconsiderate she don’t need with tha public she’s horrible customer service on tha other hand Trevon had help me earlier in tha week was so nice nice an considerate As well as tha Mgr on duty was very helpful but my move out day Brittany was horrible I’ve deal with this location over 15yrs

mary t.  |  Overall Experience 
Clasificación:
4.0

The gentleman who helped me at Sugar Land Airport location was very thorough and extremely helpful

Shahab M.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Samuel B.  |  Overall Experience 
Clasificación:
5.0

This location in particular has been my best experience with the U-haul company except when there was an over charge on my account which was corrected

MGBEUDO O.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

yuwa o.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

BAHRAM N.  |  Overall Experience 
Clasificación:
5.0

Excellent service

Bankole M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Margarita C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lakshea B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

blondy C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Shawna T.  |  Overall Experience 
Clasificación:
4.0

All I say good 👍🇺🇸

nahoko n.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

RAJENDRA P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Nadiria C.  |  First Impressions 
Clasificación:
5.0

Staff was VERY helpful and professional.

Algy Jr A.  |  First Impressions 
Clasificación:
5.0

The Lady that day was a great help to me to set me up for the storage of my motor home Thank You

Mark T.  |  First Impressions 
Clasificación:
4.0

The place was very clean and having the dollies available helped with my storage.

TAWAN W.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Carrie M.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

ALICIA B.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Detharickale B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

OLANREWAJU O.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Ronald S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH G.  |  Overall Experience 
Clasificación:
1.0

My trailer was stolen from your facility they said i had to call the police to make a report and from there contact corporate make a report with them and maybe then be able to view the cameras or corporate would review cameras so i did i was on the phone for over an hour and the customer service employee said i would get a call from the corporate manager and thats about three weeks now no one contacted me nothing was done to help me get info on who stole my trailer or for damages done to it the employees at the office are complete a-holes they do not care about not ine single customer the manager there was clueless about what her job role i would never recommend this storage facility me thinking that since its a big company everything would be under control and safe but im sorry sounds like im just complaining alot but your employees there just dont care about there job and or attracting customers when they walk in they are very rude and non caring

David m.  |  Overall Experience 
Clasificación:
2.0

My unit was broken into and a bulk of my items stolen like my washer and dryer, 2 tv's and a range of other items. Manager was very rude and not helpful. He was only helpful when the police arrived and requested his assistance in the matter. There is apparently according to the manager, no cameras to see who or when my stuff was stolen. I remember specifically asking the sales girl for a storage with AC because i had a washer and dryer etc and did not want them to rust in an outside unit. She told me there was none and instead gave me these 2 units in the end corner. It really random how my unit was then broken into and the specefic items in mentioned in check in was stolen. I will never do business at this location ever again or recommend it.

ANTOINETTE B.  |  Overall Experience 
Clasificación:
3.0

Someone there tried to use my card 10/24/2012 and get money for fees I did not have on my truck good think I keep my card off .so I called and they told me I owe for parking the truck in the wrong spot 🙄 I've been using uhaul for years never hear that before

DELLA P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Prince E.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

JOSEPH M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ava W.  |  Overall Experience 
Clasificación:
5.0

Girl there..couldn't find my acct. Needs more training ..need more carts

miguel s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dung L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ivis P.  |  Online Move In 
Clasificación:
5.0

Good management

Ugo Chinasa O.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Troy P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Antonio R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald S.  |  First Impressions 
Clasificación:
1.0

Frequent break ins, no responsibility taken

Salman H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Keysha A.  |  Online Move In 
Clasificación:
1.0

All the loading dock fully parking with truck return and all CS parking car at the parking lot,make we had to walk couple hundred feet from loading dock to our car for loading..

ANDY M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ORLANDO D.  |  First Impressions 
Clasificación:
5.0

One worker in particular was very helpful, hate I cannot think of his name

Ahmanda P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

La Tunja K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

thomas m.  |  Overall Experience 
Clasificación:
4.0

Staff not really friendly

NNADOZIE N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ray L.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Servando H.  |  Overall Experience 
Clasificación:
5.0

Awesome

BABATUNDE A.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Igwe E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Karla W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Chantel K.  |  First Impressions 
Clasificación:
5.0

The pricing is real competitive and I like the fact that a gate opener was provided.

hector c.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Margaret L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

RODERICK B.  |  Overall Experience 
Clasificación:
1.0

I'm extremely dissapointed to find out that some items are missing after moving the items out of storage. I noticed so far that two (2) WESTMINSTER'S CLOCKS were stolen and a box of NIKE SNEAKERS. I also know that the U-Haul Movers had cars which they couldn't have stolen them. What investigation will you provide or please call immediately to let me know what is going to be done....that is so wrong.

Nate P.  |  Overall Experience 
Clasificación:
5.0

Keep up the good work good customer service

RAYMOND B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ODELL M.  |  First Impressions 
Clasificación:
1.0

We reserved a storage unit weeks ahead of time, but upon arrival were told there were none available. They could only give us 2 smaller units instead of one in a non climate controlled area and charged us normal rates (not the rate agreed upon). There was no compensation. This was extremely inconvenient as we had just moved from Kansas and had traveled almost 800 miles. I am not impressed.

Kaitlin G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

TOUSSAINT B.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

BERNICE W.  |  Overall Experience 
Clasificación:
5.0

Great facility. We felt comfortable leaving our items here, very clean & safe. Would recommend.

Ginger S.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Lee c.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SAMUEL A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lilia L.  |  Overall Experience 
Clasificación:
5.0

I highly recommend this U Haul for any one that has storage needs. It's convenient and the staff are professional

francis n.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Jautaunne M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

mariah b.  |  Online Move In 
Clasificación:
3.0

There is no grace period for time out of the storage regardless of circumstances in your control or not.

Barbara W.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

ANDRE D.  |  Overall Experience 
Clasificación:
5.0

Service is excellent. The staff is knowledgeable and always willing to help. The grounds, facilities, and storage units are well maintained.

danilo m.  |  Overall Experience 
Clasificación:
5.0

The Customer Service representative was friendly, professional, knowledgeable, informative and helpful.

LINDA C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lilia L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Susana P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Taimur A.  |  Overall Experience 
Clasificación:
2.0

My access code was accepted, but the doors were locked. Absolutely no one was available via phone, to fix the problem.

ROSANNA A.  |  First Impressions 
Clasificación:
5.0

Good customer service 👍

Opeyemi A.  |  Overall Experience 
Clasificación:
5.0

Very good service and the process was very easy.

Gabriela L.  |  Overall Experience 
Clasificación:
5.0

With the exception of error in billing me for extra day (which has promptly been corrected by your customer service), everything was great.

SAMUEL A.  |  First Impressions 
Clasificación: