Customer Reviews for U-Haul Moving & Storage at Sugarland Airport Area

5,951 reviews

8518 Hwy 6 S   Houston, TX 77083
(Two blocks south of Highway 6 and beechnut)

(281) 879-6065

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(281) 879-6065

8518 Hwy 6 S
Houston, TX 77083
(Two blocks south of Highway 6 and beechnut)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Excelente atención

Wilson Riascos 
Rating:
5.0

Customer did not leave a comment.

Fadi Saliba 
Rating:
5.0

Customer did not leave a comment.

Wilson Riascos  |  First Impressions 
Rating:
5.0

Great staff thank you

Juan Ramirez 
Rating:
4.0

Customer did not leave a comment.

Shalawda Carter 
Rating:
1.0

When I completed my move out Sunday 17, 2024, there was no one in charge to handle my dispute as was stated, with my money. I also was disappointed with the rental truck breaking down and couldn't get any assistance. Misplaced my key to the storage and couldn't get any assistance.

halbert miller  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHRISTINE PEREZ  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Thomas Harris III 
Rating:
5.0

Thanks

Mussa Zavallah 
Rating:
4.0

Customer did not leave a comment.

mohamed amziane 
Rating:
3.0

Customer did not leave a comment.

Ivan Hernandez 
Rating:
5.0

Customer did not leave a comment.

Fadi Saliba 
Rating:
4.0

The car dolly left signal light wasn’t working and the guy lied to me saying everything was good.

Daniel Hosein 
Rating:
5.0

Customer did not leave a comment.

marcus Bowie 
Rating:
5.0

All about the customer needs, great staff.

John Schillings  |  First Impressions 
Rating:
4.0

The location charged me for gas when I should not have been charged for gas. I have the picture of HOW I got it and how I left it.

Tanya Lee 
Rating:
5.0

Both locations were amazing

James Dinh 
Rating:
5.0

Customer did not leave a comment.

GWENDOLYN KING  |  First Impressions 
Rating:
5.0

We had tray as the sales person very professional and polite he went out of his way to serve us We need more people like him

Ivan Mendez 
Rating:
4.0

Customer did not leave a comment.

alice majekodunmi  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ngoc Nguyen 
Rating:
5.0

Customer did not leave a comment.

Donzell Lee  |  Overall Experience 
Rating:
5.0

Absolutely nice and polite people working over there

VICTOR WALTER  |  Overall Experience 
Rating:
5.0

The workers were very welcoming, did their job with passion and answered all my questions I had.

JULIUS NDIRANGU 
Rating:
5.0

They went above and beyond to help me make my move easy. One gentleman was on top of everything, I thought that he was a manager. He personally made sure that I was taken care of. Shorter, black man with waves, I wish I had his name, he deserves to be a manager!!

Monica Dickerson 
Rating:
3.0

Good

Yisa Alimi 
Rating:
5.0

Everything was on point and this is already my go to location. I chose this location more than once because customer service goes a long way…..Thank you Again

Nicole Gilbert 
Rating:
5.0

The best so far

Ganiat adeyemi  |  Overall Experience 
Rating:
5.0

Everything was great. Thanks!

Nicolas Cid 
Rating:
5.0

Customer did not leave a comment.

bazi mohamed 
Rating:
5.0

No issues

Satinder Judge 
Rating:
5.0

Customer did not leave a comment.

Kari Clark 
Rating:
5.0

Customer did not leave a comment.

Robert Lindsey 
Rating:
4.0

Customer did not leave a comment.

mohamed amziane 
Rating:
4.0

Customer did not leave a comment.

mohamed amziane 
Rating:
5.0

Customer did not leave a comment.

Andera Pinto 
Rating:
5.0

Nothing

Walter Burger 
Rating:
4.0

Customer did not leave a comment.

JON LARS LILLEHAUGEN  |  Overall Experience 
Rating:
1.0

The track maintenance are very bad, and so may rule ,like let them take a pic of you self and called my friend don't satisfy with giving her nuber

samira Sous 
Rating:
4.0

We ordered 1/2 dozen blankets as well. The person helping my husband get the trailer put the blankets next to the trailer instead of in it. Wouldn't it make more sense to just put them inside? My husband wasn't aware of this and drove off without them. And when we needed them we didn't have them. If she had put them inside, all would have been well.

David GINN 
Rating:
5.0

Mud caked in the inside the trailer

alberto garrett 
Rating:
4.0

Customer did not leave a comment.

Irvin Joseph 
Rating:
5.0

Customer did not leave a comment.

francis mgbolu 
Rating:
3.0

I was over charged for my rental and I complained about it. However no one has reached out to me

dorcas tuse 
Rating:
5.0

The pickup was quick and fast. In and out in less than 15 minutes.

Barry Donaldson 
Rating:
3.0

The car transport trailer that was issued to me was not in good working standards. The ratchet handles that are used to tighten down on the straps that keep the car from moving were rusted and made it near impossible to operate. It took a lot of effort for me to get them working properly. Luckily I was able to tighten down on the with help from a second person.

Julio Parra 
Rating:
5.0

Customer did not leave a comment.

Herman Travis 
Rating:
5.0

Customer did not leave a comment.

PRINCE Solomon 
Rating:
5.0

Customer did not leave a comment.

Hyacinth White 
Rating:
4.0

Customer did not leave a comment.

rochelle driver  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Baraka Chambi 
Rating:
4.0

My 10ft truck is not working properly. I informed the timely location they transferred the roadside assistance and the machine gave 90 minutes eta I lost work and time I informed him I could not able to wait And took another rental and finished my job

Syed Jafri 
Rating:
5.0

Take some sort of action for the garbage employee RAJ from Postmart Business Center 244 S Randall Rd Elgin IL 60123 report him or do something he's hurting uhaul as a brand

emmanuel reynoso 
Rating:
5.0

Customer did not leave a comment.

Broddrick Hagans 
Rating:
3.0

Need to work on keeping stirafe area mire dryer

annanias anderson 
Rating:
2.0

Be sure to tell your customers when their requested drop off location is closed and not accepting returns. That way they don't have to drive two plus hours out of their way to return equipment. In the past, I've never had an issue with U-Haul but this experience has soured me on the brand.

Ben Joiner 
Rating:
5.0

Derrick short(I think that’s his last name) was extremely helpful. Even though they were closing he came out to see if we needed help. We decided to come back the next day since it was dark. He was just as helpful the next day. But there was ONE rude employee with blond tipped locs, everyone else was helpful.

MONICA DICKERSON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

brandon samuels 
Rating:
5.0

They went the extra mile to straighten to help us.

cristobal Garcia 
Rating:
5.0

Customer did not leave a comment.

Broddrick Hagans 
Rating:
5.0

Nothing.everything it was great in both locations.awsome people

Jorge Miranda 
Rating:
5.0

Customer did not leave a comment.

Ganiat adeyemi 
Rating:
5.0

Customer did not leave a comment.

Tangi Brown 
Rating:
5.0

Customer did not leave a comment.

Omar Zarwal  |  First Impressions 
Rating:
5.0

Nothing. Everything was perfect.

mike santiago 
Rating:
4.0

Customer did not leave a comment.

DADI SYAHMONO 
Rating:
5.0

Customer did not leave a comment.

Juan Marquez 
Rating:
5.0

Customer did not leave a comment.

Kendy bourgeois 
Rating:
5.0

Customer did not leave a comment.

Collister Ekwuruke 
Rating:
4.0

All of the workers was nice and friendly the best location I have ever been to where nobody gives attitude..

kennika fisher 
Rating:
4.0

Customer did not leave a comment.

Angie Campbell 
Rating:
5.0

The Manager on this date January 27th Morning was great and resolved the that I have.

JAMES CHINEDUM NWANNA 
Rating:
5.0

Customer did not leave a comment.

PRINCESSI GOMEZ 
Rating:
5.0

Customer did not leave a comment.

David Corba 
Rating:
5.0

Good

Kingsley Okorie 
Rating:
5.0

Customer did not leave a comment.

Eileen Santos 
Rating:
5.0

The staff here is so friendly and helpful!

BETH VILLARREAL 
Rating:
5.0

Very good service!!!

ANAR EYVAZOV 
Rating:
5.0

Customer did not leave a comment.

Broddrick Hagans 
Rating:
4.0

Customer did not leave a comment.

Stuart Sanders 
Rating:
5.0

Great service friendly staff and well maintained equipment

Anthony Lewis 
Rating:
5.0

Customer did not leave a comment.

Sandra Green 
Rating:
5.0

Customer did not leave a comment.

Sharonda Belford 
Rating:
5.0

This was my first time using storage. The crew was so very helpful! It was expensive and my only complaint is moving out 2-3 weeks before payment due, they give you NO MONEY BACK!! Instead, immediately rent out and pocket the$ you had paid up to the date. Aren't we all getting tired of being screwed every way we turn???

Jeani Dukes  |  Overall Experience 
Rating:
1.0

I reserved a pickup truck and trailer at a specific location 5 miles up the road, and my pickup location was moved without my knowledge to a place 11 Mi up the road, and then when I get there even though I'm able to reserve a truck and trailer online and it's not posted anywhere on the website that y'all don't do that anymore I was told I can't get what I reserved so I end up having to spend more money than I wanted to spend, and it also doesn't stay online that you can't use a debit card to rent a pickup truck and a trailer, now I don't know if you are aware of this but that is called false advertisement, I will be looking for a refund as soon as possible

Jonathan Valyan 
Rating:
5.0

Customer did not leave a comment.

mohamed amziane 
Rating:
4.0

I took the truck and its headlight went up out of order it was very hard to drive at night time And the driver's side door is not closed properly This time very hard to drive I was not able to drive my work stop in the middle Even I took 3-time trucks in the same month

Syed Jafri 
Rating:
5.0

Say hello to Denzel n the crew.

JOYCE TAYLOR  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michelle Rodriguez 
Rating:
5.0

Customer did not leave a comment.

AFFISS SALAU 
Rating:
5.0

Just keep on doing that you do bes

Anthony Lewis 
Rating:
5.0

Great manager there ,& employees are great. I rent alot, & it’s always the same with these guys Just wanted to give them there flowers now!!!!!! Leon Jules

LEON JULES 
Rating:
5.0

Customer did not leave a comment.

VERONICA ZUNIGA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Janel Dexter 
Rating:
5.0

Customer did not leave a comment.

Broddrick Hagans 
Rating:
5.0

Customer did not leave a comment.

Hany Kamel 
Rating:
5.0

Everything was ok so far, I made my reservation I was running late I communication with I received my truck and the person who check me out with the truck was very friendly helpful and Hava aplesant personality. I rented from uhaul whenever am moving that Sugarland airport location is the best.

MAUREEN WALLACE 
Rating:
5.0

Customer did not leave a comment.

Eliz Rodriguez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Francisca Ekwuruke 
Rating:
5.0

Customer did not leave a comment.

kolapo olokodana 
Rating:
5.0

Staff is friendly and efficient.

Milton Turnerhill 
Rating:
5.0

Trucks need to be checked thoroughly. There was a box leaking some kind of liquid. We didn't think of checking before leaving, I'll know for next time. Otherwise, all was good. The two ladies in the front were very helpful and professional.

Juan Alvarez 
Rating:
4.0

Customer did not leave a comment.

Oluwabunmi Afolabi 
Rating:
5.0

These are professionals. They bring even plastic wrapper for our sofa. Did the job very well.

margaret wat 
Rating:
5.0

Customer did not leave a comment.

William Ruano Tobar 
Rating:
5.0

Customer did not leave a comment.

Hany Kamel  |  Overall Experience 
Rating:
5.0

Very professional and personable experience. Pick up and Drop off service was outstanding.

Bobby Allen 
Rating:
5.0

Thank you so much for a great services

CHINWE AZUOGU 
Rating:
4.0

The mileage is quite expensive in my opinion on top of having to gas up the vehicle the entire transaction for 7 hours of use was almost $75. That seems like quite a bit. Also requiring the gas level to be at 1/4 tank upon return when it wasn’t originally at 1/4 (it was less), doesnt make alot of sense.

Gloria Veljanovich 
Rating:
5.0

Customer did not leave a comment.

seeyar qadri 
Rating:
5.0

Customer did not leave a comment.

Dorian Moss 
Rating:
5.0

Customer did not leave a comment.

Maria Silva 
Rating:
5.0

Customer did not leave a comment.

Rosy Lenis 
Rating:
5.0

A very complete location.

STEPHEN SOWUNMI 
Rating:
3.0

The covered trailer I rented smelled of gasoline and had a metal rod left behind by another customer. I can deal with those minor complaints. The major complaint is that the attendant at the location said he would calculate the miles on the trailer... How??? They're unlimited miles and there's no engine, no tachometer and no odometer. I think he just got confused. There should only be a charge per day on trailers.

jose guerrero 
Rating:
5.0

Yo dejaría todo tal cual está muy buen servicio, Chris dominio perfecto de los dos idiomas, buena presencia , muy amable y servicial

Jorge Yanez 
Rating:
5.0

Customer did not leave a comment.

JOSE GOMEZ 
Rating:
5.0

Customer did not leave a comment.

JOSE GOMEZ 
Rating:
5.0

The staff was very knowledgeable and professional.

OPAL DANIEL  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Brittany Blackman  |  Overall Experience 
Rating:
3.0

The price was just too much, other than that it was cool. Thanks,

Calvin Jackson  |  Overall Experience 
Rating:
1.0

Someone was parked in my paid spot and it took Uhaul over 24hrs to locate the culprit. Then when I was finally able to park my truck it was broken into in less than 24hrs.

Luis Gonzalez  |  First Impressions 
Rating:
5.0

Very nice facility

ROSIE ANNANG-JOHNSON  |  Overall Experience 
Rating:
5.0

The manager Branch has always worked with me with any issues I have had with my storage pmnt and always been very respectful and kind. His employees are kind and respectful .

AIMEE SMITH AWDEH  |  Overall Experience 
Rating:
4.0

Storage hours should be open earlier and should close later then they currently are.

Juan Gilyot  |  Overall Experience 
Rating:
5.0

The staff were very friendly and professional and they made moving into the storage easy for me. I really appreciate and would recommend this particular Uhaul to my friends and family should they need it. Thank you guys

maudline smith  |  Overall Experience 
Rating:
5.0

Uhaul is great I never had any issues or problems. Love u guys.

danielle thomas  |  Overall Experience 
Rating:
5.0

Estoy muy satisfecha con sus trabajo y sus trabajadores súper amable muchas gracias por tan buen servíos nunca tuve ningún inconveniente gracias

Nancy Reynoso  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CREIGHTON PAUL SCOTT  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Savannah Dansby  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

James Labom   |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

EARL JOHNSON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RACHEL CEASAR  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Lequinta Green  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

Kevin Floyd  |  Overall Experience 
Rating:
5.0

I've had this storage for some years now. The staff was pleasant and helpful? This is far one of The best storage places that I have ever kept my furniture. Thank you so much.

TAMMY MENIFEE  |  Overall Experience 
Rating:
5.0

The lady was really he

ROSIE ANNANG-JOHNSON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Patricia Ouellette  |  First Impressions 
Rating:
5.0

The lady who helped me was very professional and friendly. She made sure my check in and check out was speedy and prompt, and she was very friendly and helpful.

VAN PRESTON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jacob Verghese  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROGER DAFEU  |  Overall Experience 
Rating:
5.0

Good and perfect

OLUSHOLA KAYODE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LATONIA CORNELIUS  |  First Impressions 
Rating:
2.0

elevator was broken several times which made moving items very difficult. Carts were not always available.

Elizabeth Schaper  |  Overall Experience 
Rating:
5.0

Please keep up the good work, and thank you.

TED DIONISIO  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Savannah Dansby  |  First Impressions 
Rating:
1.0

Thank you for your service.

Nedna White  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Charles Albert  |  Overall Experience 
Rating:
4.0

Put additional Restrooms upstairs

AUGUSTINE OKWUEGBU  |  First Impressions 
Rating:
1.0

Staff was very rude and unprofessional did not have a pleasant time while talking to staff members especially the older African American man who I think was a manager And the younger Hispanic woman. So happpy to have loved what a relief

tiaja braziel  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PATRICIA HAMILTON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeff Noble  |  First Impressions 
Rating:
5.0

Pls forgive me as I don’t know the employees name but as I walked in for my reservation he was very polite and greeted me with great professionalism! While making the reservation for my storage room the manager assisted with great customer service. Day2: I couldn’t get the latch to slide on my unit so I called the front desk. The employee came over quickly to assist and even called for someone to come take a look at the problem. Thank you for being polite, customer service friendly and urgent to my request.

Shanell Dancy  |  First Impressions 
Rating:
1.0

Branch Young was super rude. Did not even hear us out. He needs to learn about manners.

Parth Patel  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

deborah felix  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Taiwo Thompson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROGER DAFEU  |  First Impressions 
Rating:
4.0

The bathroom in building where 2895 is, needs some attention, maybe a lot

Shahab Mohades  |  Overall Experience 
Rating:
5.0

Service are really good staff members are helpful

antonio fernandes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

walter moore  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

William White  |  Overall Experience 
Rating:
3.0

Facility is okay. Experience would’ve been great if it wasn’t for the HVAC failure flooding out my 2 units. Staff on site are excellent. Prompt assistance always, very helpful during the whole ordeal. Give those guys raise. The insurance process could happen faster. Maybe a little more attention to the customer when U-Haul is at fault. Average experience. Have had better with you guys. Still a returning customer.

CHASE MOEHLMAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jhon Scarlato  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Trang Tran  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dari Carter  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jason Troyna  |  Overall Experience 
Rating:
5.0

No comments

JANNETTE TAYLOR  |  Overall Experience 
Rating:
5.0

Staff was very friendly & professional.

MIGNON CARROLL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kari Bacon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Dale  |  Overall Experience 
Rating:
5.0

Good costumer service

DORIS ADJEI  |  Overall Experience 
Rating:
4.0

Price was to high especially when you have more than one unit it adds up

Annette Blackman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tanmay Shah  |  Overall Experience 
Rating:
5.0

If I should need storage services again, I will come back to this location. Thank You All

MIKITA RAMSEY  |  Overall Experience 
Rating:
5.0

I need copy of payment please receipt of total payments after truck was dropped off. My email cj65116@gmail. 2819030062

christine jones  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

keandra lawson  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

DANYELLE MASON  |  First Impressions 
Rating:
5.0

Best place to store and secure.

Khalid Aloosh  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amber Rucker  |  Overall Experience 
Rating:
3.0

I noticed a staff encouraging another staff (while teach long them how to complete a task) charge someone improperly because they were not present and did me the same way, charging me an additional day though I was present with the rental waiting for their system to come up. The facility was well kept which is why the rating was given average due to my distraction being resolved after the dispute as well as having a clean and seem less unit to use for the time I did. Without that I would have given this location 2 stars

Lanesha K Baldwin  |  Overall Experience 
Rating:
5.0

Excellent storage place

ERNEST RAY simmons  |  Overall Experience 
Rating:
5.0

Always pleasant when i came in. There was never any dirt inside of facility. Restrooms always clean.

Debra Dilliehay  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

CYNTHIA HUGHES  |  Overall Experience 
Rating:
5.0

Very friendly staff Branch help in all aspects of me moving in and moving out I will be back in the future

Joseph Urban  |  Overall Experience 
Rating:
5.0

I really appreciate the facility and the security of my items stored for over a year.

TAWAN WILLIAMSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DeMonica Reynolds  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

OLUWADAMOLA ADEDINI  |  Overall Experience 
Rating:
5.0

I like been using this facility for my storage needs for so many years. The employees are always friendly, respectful and helpful.

Rosemarie Hontiveros  |  First Impressions 
Rating:
4.0

Keep doing the good work

FRANCIS NEWMAN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Daniel Osmeyer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Adam Young  |  Overall Experience 
Rating:
4.0

U hall is best storage so far. Will recommend or refer some of my friends too. I love it. I really appreciate you guys.

Chinesom Elisha  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jesus Hernandez  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Rodney Lee  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gwen Brown  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SCARLET AUSTIN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Paola Aguirre  |  Overall Experience 
Rating:
5.0

Uhaul storage space was clean an well maintained. I will use Uhaul again if I need to again!

ALBERT RODRIGUEZ  |  Overall Experience 
Rating:
5.0

Very friendly staff and managment ,always helpful and accommodating ,would definitely recommend this location to others ...Thanks again

Edward Hoar  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CEDRIC COLQUITT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CANDACE WILLIAMS  |  First Impressions 
Rating:
5.0

Good overall just one rude young woman on the phone giving me attitude for no reason and inaccurate information.

Rory Ashton  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Clarence Williams  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tara Sweets  |  First Impressions 
Rating:
1.0

When I moved out and called the next day to inform the staff. Nobody was willing to go verify and move me out in the system so I don’t get billed. They made me come back to video tape the empty and clean room and show them before they remove me from the system. What a lazy crew. I am not going back there and I won’t recommend your service to anyone. I had a much better experience with other companies!

IDRISSA OUEDRAOGO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daniel Osmeyer  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

UDEME UDOFIA  |  Overall Experience 
Rating:
5.0

Good customer service

nimota badru  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NYOK DOK  |  First Impressions 
Rating:
3.0

The system allowed me to reserve a unit that was not actually available when I arrived. Instead of an outdoor drive up unit, they gave me an indoor unit that was a 5 minute walk from the entrance. I dont own to even use the unit, too much hassel. The manager (same guy in all the photos, bald with a goatee and mustache) was a total jerk to the lady in front of me and to me.

CHRISTOPHER BYARS  |  First Impressions 
Rating:
5.0

Excelente servicio!

Sharon Phillips  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TANISHA NEAL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rekiya Thompson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOSHUA TAYLOR  |  Overall Experience 
Rating:
5.0

Quick Clean and Helpful

PETER RANDALL  |  First Impressions 
Rating:
5.0

Thank you for the great service. Do I need to sign any move out papers

WANDA GILPIN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DIANE MADURA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ebony Penrice  |  Overall Experience 
Rating:
5.0

Excellent service!!! Everyone was so helpful and kind all 7 years of my stay!!!

TRECHELL PIERSON  |  Overall Experience 
Rating:
5.0

The young man that helped me was amazing with great customer service.

Sharon Brown  |  First Impressions 
Rating:
5.0

I appreciate the cleanliness.

JACQUELINE EVERETTE-KNOX  |  Overall Experience 
Rating:
5.0

Great job thanks

MAURICIO GAVIDIA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

monique davis  |  Overall Experience 
Rating:
5.0

Very accommodating to my needs

Jhon Scarlato  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Horatio Richardson  |  Overall Experience 
Rating:
5.0

Customer representative was very knowledgeable and he kept telling me that he knows what he is doing as I kept interrupting him. I was able to easily make a reservation for a storage unit on-line. I found out that this method was much easier than reserving a unit in person.

COLLIN OSUAMKPE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Paul Gilmore  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jermaine Brown  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Humphrey Ikedichi  |  Overall Experience 
Rating:
4.0

They did have a roach infestation, but they made sure to fumigate and was taken well care of ! Really proud of the results, I was scared to retrieve my items for a while.

Darlene Gardner  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ronald Coleman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Paul Gilmore  |  First Impressions 
Rating:
1.0

Office staff is very rude, uncourteous. Please spend couple of more dollars to hire better educated, polite staff members instead of all this barely high school passed rude bunch ! It appears these guys taking advantage of economically disadvataged, poor , immigrants who mostly come there for their moving needs and get treated like trash. Just unacceptable. This facility is a such a shame to Haul's reputation.pls. either shut down this horrendous place or replace the entire office staff there ? Staff members often smoking weed during their cigarette breaks. Thanks You are welcome to contact me for details of my observations for your inquiry, investigation of this trashy place, who stay busy insulting, fighting with poor immigrants and minorities. 832-263-8882. Thank you - Sean -

SHAhzad MAHMOOD  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eduardo Garcia  |  Overall Experience 
Rating:
5.0

Absolutely the best staff, I had to get a few units as I was going through a divorce. The staff, and general manager are always very helpful. They made sure I got the right size truck and the supplies I needed. Thank y’all for everything DW

DAVID WINSTON  |  Overall Experience 
Rating:
5.0

Thank you

Gerardo Morales  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Leah Meadors  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

JOHN LEE  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

joanne Jacobs  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

kim hudson  |  First Impressions 
Rating:
5.0

Outstanding Professionalism. Knowledgeable Employees.

ALEXANDER MICHAEL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SANDRA WEEKS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Terrell Perry  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Leslie Lehde  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NANCY EDWARDS  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

BRANDON BARRAS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NNENNA EGBUJOR  |  Overall Experience 
Rating:
4.0

I just want to say thank everyone for all they do keep up the awesome and amazing work that everyone do

LAKENDRA HODGE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

b Young  |  Overall Experience 
Rating:
5.0

The staff at the location on highway 6 sugar Land is one of the best locations and staff members that will help you get what you need.

monique davis  |  First Impressions 
Rating:
4.0

The staff made this place better

Rios Samuel  |  First Impressions 
Rating:
5.0

Ms Guzman was very helpful and professional .

MIGUEL ESBONA  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

William Pickett  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Rochmah Shuler  |  Overall Experience 
Rating:
4.0

I would’ve like access later and some time my code and card didn’t work . The prices and facility was nice

vernon brown  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Diana Smith  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Don Doan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tommy Durowaiye  |  Overall Experience 
Rating:
5.0

Thanks for the friendliness

Lakresha Lockett  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

IRENE NWOKOBIA  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

alex sciorra  |  Overall Experience 
Rating:
5.0

Na

HUGO BRIONES MEJIA  |  First Impressions 
Rating:
5.0

Keep up the cutting edge Thanks

Hans Sutanto  |  First Impressions 
Rating:
1.0

My trailer was broken in twice. They stole my belongings. Spoke to the manager, he said was going to find me a better locations. But he never did.

David Espinoza  |  Overall Experience 
Rating:
1.0

I currently had Automated payment until my bank had to cancel my card Bc my cc was compromised. With that said uhaul couldn’t pull the payment out. And charged me a late fee. A fault not of my own. I still did not have my cc and was waiting on usps. I emailed them to let them know the issues and a nice gentleman (customer service) said I could get late fee taken out but to call them. I did call them and the customer serv. woman told me she couldn’t take out the fee. Therefore I will be closing my account and the fact that I couldn’t get a late fee taken out speaks volumes. Uhaul has also hiked up prices again and I will just go find a cheaper and nicer place that will work with me.

Ema Flores  |  First Impressions 
Rating:
5.0

Thank you!

Ronald Rathnau  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Billion Tekleab  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Malika Mccray  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BRANDON BARRAS  |  First Impressions 
Rating:
2.0

Unfriendly staff. I had an unpleasant experience with the female staff member when reserving the the unit and once over the phone. When I asked for the number of corporate I was told that I could find it online. Being out of state I've only visit the facility once. My assistant experience with the other staff has been great.

Camille McClinton  |  Overall Experience 
Rating:
5.0

The General manager Branch Young deserves that position for his outstanding customer service, he is a great manager. The evening shift supervisor or lead staff Yubi Guzman is always pleasant to customers and always willing to go an extra mile just to help customers, I even told her that she works like a strong man. Because of she and the General manager customer service skills, I will always make the Uhaul at sugarland Airport area on highway 6 my first choice when dealing with Uhaul. My negative experience: the morning shift supervisor or lead staff, she was never polite in dealing with me and if she was the only person at that location as a Uhaul storage staff, I would have never revisited that location ever again to do business with Uhaul, I even tried not to remember her name. The rest of the staff has great customer service so I will say overall, they are a great team.

Marion Dwanyen  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Esteban Hernandez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sharon Philips  |  Overall Experience 
Rating:
5.0

Office staff was very friendly and very helpful.

Debra Dilliehay  |  First Impressions 
Rating:
1.0

Couldn't make payments assumed my unit had been suctioned off employees let the bill run to over 400 before contacting me about it

Rudolph Salazar  |  Overall Experience 
Rating:
5.0

Buenos

YUDENIS LABRADA  |  First Impressions 
Rating:
1.0

The Brittany lady which was the cashier was so rude an inconsiderate she don’t need with tha public she’s horrible customer service on tha other hand Trevon had help me earlier in tha week was so nice nice an considerate As well as tha Mgr on duty was very helpful but my move out day Brittany was horrible I’ve deal with this location over 15yrs

mary thomas  |  Overall Experience 
Rating:
4.0

The gentleman who helped me at Sugar Land Airport location was very thorough and extremely helpful

Shahab Mohades  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Samuel Babatunde  |  Overall Experience 
Rating:
5.0

This location in particular has been my best experience with the U-haul company except when there was an over charge on my account which was corrected

MGBEUDO OSOAGBAKA  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

yuwa osagie  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BAHRAM NAIMI  |  Overall Experience 
Rating:
5.0

Excellent service

Bankole Meroko  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Margarita Cruz  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lakshea Buchanan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

blondy Castro  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shawna Torrence  |  Overall Experience 
Rating:
4.0

All I say good 👍🇺🇸

nahoko nguyen  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kenneth Mccrimmon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RAJENDRA PATEL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nadiria Cerrate  |  First Impressions 
Rating:
5.0

Staff was VERY helpful and professional.

Algy Jr Alfred   |  First Impressions 
Rating:
5.0

The Lady that day was a great help to me to set me up for the storage of my motor home Thank You

Mark Taylor  |  First Impressions 
Rating:
4.0

The place was very clean and having the dollies available helped with my storage.

TAWAN WILLIAMSON  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Carrie Mitchell  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

ALICIA BURNS  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Detharickale Bradshaw  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

OLANREWAJU Ojuri  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ronald Steele  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOSEPH GUTIERREZ  |  Overall Experience 
Rating:
1.0

My trailer was stolen from your facility they said i had to call the police to make a report and from there contact corporate make a report with them and maybe then be able to view the cameras or corporate would review cameras so i did i was on the phone for over an hour and the customer service employee said i would get a call from the corporate manager and thats about three weeks now no one contacted me nothing was done to help me get info on who stole my trailer or for damages done to it the employees at the office are complete a-holes they do not care about not ine single customer the manager there was clueless about what her job role i would never recommend this storage facility me thinking that since its a big company everything would be under control and safe but im sorry sounds like im just complaining alot but your employees there just dont care about there job and or attracting customers when they walk in they are very rude and non caring

David mireles  |  Overall Experience 
Rating:
2.0

My unit was broken into and a bulk of my items stolen like my washer and dryer, 2 tv's and a range of other items. Manager was very rude and not helpful. He was only helpful when the police arrived and requested his assistance in the matter. There is apparently according to the manager, no cameras to see who or when my stuff was stolen. I remember specifically asking the sales girl for a storage with AC because i had a washer and dryer etc and did not want them to rust in an outside unit. She told me there was none and instead gave me these 2 units in the end corner. It really random how my unit was then broken into and the specefic items in mentioned in check in was stolen. I will never do business at this location ever again or recommend it.

ANTOINETTE BAPTISTE  |  Overall Experience 
Rating:
3.0

Someone there tried to use my card 10/24/2012 and get money for fees I did not have on my truck good think I keep my card off .so I called and they told me I owe for parking the truck in the wrong spot 🙄 I've been using uhaul for years never hear that before

DELLA PRIOR  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Prince Edidiong  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

JOSEPH MANUELS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ava Washington  |  Overall Experience 
Rating:
5.0

Girl there..couldn't find my acct. Needs more training ..need more carts

miguel salinas  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dung Lam  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RONALD PHILLIPS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ivis Palacios Oyuela  |  Online Move In 
Rating:
5.0

Good management

Ugo Chinasa Odoemenam  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Troy Parker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Antonio Rubio  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ronald Steele  |  First Impressions 
Rating:
1.0

Frequent break ins, no responsibility taken

Salman Haider  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Keysha Anderson  |  Online Move In 
Rating:
1.0

All the loading dock fully parking with truck return and all CS parking car at the parking lot,make we had to walk couple hundred feet from loading dock to our car for loading..

ANDY MINH  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ORLANDO DOTTREY  |  First Impressions 
Rating:
5.0

One worker in particular was very helpful, hate I cannot think of his name

Ahmanda Polk  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

La Tunja Kendrick  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

thomas massie  |  Overall Experience 
Rating:
4.0

Staff not really friendly

NNADOZIE NWANKWO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ray Lee  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Servando Hinojosa  |  Overall Experience 
Rating:
5.0

Awesome

BABATUNDE AWOKOYA  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Igwe Eworo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karla West  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Chantel Kearney  |  First Impressions 
Rating:
5.0

The pricing is real competitive and I like the fact that a gate opener was provided.

Hector Castillo  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Margaret Lyons  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Steven Wilhite  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RODERICK BAKER  |  Overall Experience 
Rating:
1.0

I'm extremely dissapointed to find out that some items are missing after moving the items out of storage. I noticed so far that two (2) WESTMINSTER'S CLOCKS were stolen and a box of NIKE SNEAKERS. I also know that the U-Haul Movers had cars which they couldn't have stolen them. What investigation will you provide or please call immediately to let me know what is going to be done....that is so wrong.

Nate Perkins  |  Overall Experience 
Rating:
5.0

Keep up the good work good customer service

RAYMOND BERRY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ODELL MORRIS  |  First Impressions 
Rating:
1.0

We reserved a storage unit weeks ahead of time, but upon arrival were told there were none available. They could only give us 2 smaller units instead of one in a non climate controlled area and charged us normal rates (not the rate agreed upon). There was no compensation. This was extremely inconvenient as we had just moved from Kansas and had traveled almost 800 miles. I am not impressed.

Kaitlin Gile  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TOUSSAINT BLUE  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

BERNICE WARE  |  Overall Experience 
Rating:
5.0

Great facility. We felt comfortable leaving our items here, very clean & safe. Would recommend.

Ginger Sutter  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Lee cesare  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SAMUEL AMUZU  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lilia Lopez  |  Overall Experience 
Rating:
5.0

I highly recommend this U Haul for any one that has storage needs. It's convenient and the staff are professional

francis newman  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Jautaunne Mack-Robinson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

mariah billingsley  |  Online Move In 
Rating:
3.0

There is no grace period for time out of the storage regardless of circumstances in your control or not.

Barbara Washington  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ANDRE DAVIS  |  Overall Experience 
Rating:
5.0

Service is excellent. The staff is knowledgeable and always willing to help. The grounds, facilities, and storage units are well maintained.

danilo monserrat  |  Overall Experience 
Rating:
5.0

The Customer Service representative was friendly, professional, knowledgeable, informative and helpful.

LINDA CHAMBERS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lilia Lopez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Susana Perez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Taimur Ali  |  Overall Experience 
Rating:
2.0

My access code was accepted, but the doors were locked. Absolutely no one was available via phone, to fix the problem.

ROSANNA ANDERSON  |  First Impressions 
Rating:
5.0

Good customer service 👍

Opeyemi Alaka  |  Overall Experience 
Rating:
5.0

Very good service and the process was very easy.

Gabriela Ly  |  Overall Experience 
Rating:
5.0

With the exception of error in billing me for extra day (which has promptly been corrected by your customer service), everything was great.

SAMUEL AMUZU  |  First Impressions 
Rating:
3.0

When I arrived with the Uhaul truck full, I was unable to unload my things because the system was down, and the movers I had had to leave. I was forced to find new movers which charged more than the ones I had scheduled. It was very frustrating.

Katrena Reese  |  Overall Experience 
Rating:
5.0

Very good service!

scheagbe marshall  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Joceline Barrientos  |  Overall Experience 
Rating:
3.0

Due to your system being down a day prior, I wasn't able to get the size I made reservations (10×15) for which cause me have a problem placing all of my belongings in the storage I purchase (10×10). Great customer service, they apologized for my inconvenience and extended my rental.

Jautaunne Mack-Robinson  |  First Impressions 
Rating:
5.0

Very helpful employees! Dominque was so sweet & helpful!♥️♥️♥️

laura dawson  |  Overall Experience 
Rating:
5.0

The staff was very accommodating in helping us with all our needs to move out. Even though we were not local any and all questions that arose were promptly answered. Almost 18yrs my mama had her belongings stored there and it was very refreshing to know they cared about her possessions as much as she did. The Mgr. Mr Branch helped us out tremendously knowing we were not local . He went over and beyond to make the move out exceptionally well. He even contacted us via phone after move out to make sure we were satisified. God bless him. We will always be a Uhaul customer. Thank you. Take care and stay safe.😷

LUCY RIDDLEHOOVER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Samara Camille Nwazojie  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Paola Rubio  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RAUL ARTURO GARCIA-MIRELES  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SANDRA WEEKS  |  First Impressions 
Rating:
4.0

I was under the impression my storage was due on the 20th. I was told it was the 18th and told me I owe a full month's rent for the 2 days over. As I disputed the situation, she told me I can see what customer service will say.

Kevin Hypolite  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

dennis mohammed  |  Overall Experience 
Rating:
5.0

Very convenient & well maintained property

Pamela Anderson  |  First Impressions 
Rating:
1.0

Me robaron y no isieron absolutamete nada

JAMES RIVAS  |  Overall Experience 
Rating:
5.0

Very friendly and helpful staff.

Bobby Featherly  |  First Impressions 
Rating:
1.0

Almost broke my ankle on the rocky pavement. Not ideal for moving large appliances.

Will Stewart  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

TEMILOLA AKADIRI  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Carrie Mitchell  |  First Impressions 
Rating:
5.0

My address is still one number off

Andreanette Hoskin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

william boyce  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ELIZABETH MADHANI  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Daniel Tupas  |  First Impressions 
Rating:
3.0

Trey was incredibly kind and helpful during this busy time of month. In regards to the facility, I wasn’t able to access my storage unit on the first day due to issues with the key card. It threw a wrench into my plans but I’m glad Trey was there to help.

Elizabeth Bartkus  |  First Impressions 
Rating:
5.0

I had a wonderful experience with Trevis L (I hope I spelled his name correctly) if there was 10stars he deserve it and more. I strongly recommend him for promotion and pay raise. He was so professional in attending to me very friendly yet professional he explained the process carefully to me. His service will make me use uhaul over and over and tell others about uhaul. I hope every other staff discharges their duties just like Trevis and he should be a role model to the rest. Thank you Trevis for an excellent service. God bless you. I didnt have the chance to do this review till now

Queen Onyia  |  Overall Experience 
Rating:
5.0

Very satisfied with the service we received.

Althea Mitchel  |  First Impressions 
Rating:
5.0

Sheila and Trey were very helpful, courteous, polite and patient. Thanks again to both fo them for all of their help.

MIKITA RAMSEY  |  First Impressions 
Rating:
5.0

Some staff are friendly not all of them

BAINDU MUANA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

QIYAMAH MUHAMMAD  |  Overall Experience 
Rating:
4.0

It would be great if all hardware on units are checked to make sure it is properly installed and easy to operate.

Ava Washington  |  First Impressions 
Rating:
3.0

At the office the black African lady was rude. Need to get customer service.

ATIF FAROOQUI  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ava Washington  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

nimota badru  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

George Vela  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Racquell Garrett  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Carl Bennett  |  Overall Experience 
Rating:
4.0

Some of the front desk were not helpful enough. At the time of moving out I went to the person sitting at the front office and told him that I had moved out and gave him my access card. He told me okay you are done. Few days latter I have received an email indicate that I am still considered have the store. The same person was most of the times I have asked for help, he was not helpful and is trying to get business for his own friends out of Uhaul.

Hassan Taher  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

jody uglow  |  Overall Experience 
Rating:
5.0

Thank you very much

Gerardo Morales  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sally Miller  |  Overall Experience 
Rating:
5.0

The staff very professional, very helpful, step by step,I will continue 😀, they were not wannabes workers,but they gave service,out standing duty,ubove the norm,extra,helpful,very sastified.thanks so much for thier service will tell all my friends about the kication.

Samuel Hosea  |  First Impressions 
Rating:
5.0

Overall the facility is good. Centrally located where I live and staff was polite and helpful. Their office hours were good and storage center hours were good as you can access it after the place closes. I would recommend this place to anyone needing to store excess items short term or long term.

Naveed Agha  |  Overall Experience 
Rating:
5.0

Very friendly and helpful staff.

Sherry Gutierrez  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

GEORGE EDISON CUCHAPIN  |  Overall Experience 
Rating:
5.0

No complaints at all, my belongings were kept safe and maintained well over the last six months.

KRISTY SHEETS  |  Overall Experience 
Rating:
5.0

Everyone was extremely helpful. Thank you for all your helpful suggestions.

azure WELLS  |  First Impressions 
Rating:
5.0

Very friendly staff

Joseph Urban  |  First Impressions 
Rating:
5.0

An older lady that help complete our storage rental was effective, efficient, professional & polite to us.

Oluremi Otegbola  |  Overall Experience 
Rating:
5.0

First time out 10yrs of doing business with them some one was clean an friendly professional helpful workers normally stink an dirty an rude

Mary Thomas  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Taimur Ali  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lionel Mosby  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

THASHA RANDLE  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

laura dawson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Godwin Nkwocha  |  First Impressions 
Rating:
4.0

Great location, great customer service, clean facility, safety.

RICARDO CARRERA  |  Overall Experience 
Rating:
5.0

Thank you very much

Gerardo Morales  |  Overall Experience 
Rating:
5.0

Great customer service.

CORNELL RANDALL IRONS  |  First Impressions 
Rating:
5.0

The Lady that helped us was effective, efficient, friendly & knowledgeable. A wonderful woman

Oluremi Otegbola  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Denise Faust  |  Overall Experience 
Rating:
5.0

Would still be there if there would have been a better space for my boat. It was too hard to get in and out

Joseph Urban  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Noble Smith  |  Overall Experience 
Rating:
5.0

Extending operation hours till about 8pm will be nice.

IYIOLA OLADOKUN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Andre Roberson  |  Overall Experience 
Rating:
5.0

I would definitely rent again, and refer a friend.

CHASITY BEAL  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

james stacey  |  Overall Experience 
Rating:
5.0

Staff here is wonderful. They went out of there way to help we . Very friendly and knowledgeable.

Sherry Gutierrez  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Weissmann Acosta  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

janice tuskowski  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Patricia Jones  |  Overall Experience 
Rating:
5.0

Loved the staff especially the older gentleman that works at the front desk!

Shakima Foy  |  Overall Experience 
Rating:
5.0

The staff was friendly and helpful. I had a pleasant experience at this facility.

Alexis Lewis  |  Overall Experience 
Rating:
5.0

Great GM, most staff are friendly and courteous. I would use this location for all my storage, moving needs.

Juan Sastre  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JAY FRNKA  |  Overall Experience 
Rating:
5.0

Miss Sheila was excellent first time renting a storage she made the experience wonderful!

MAYRA OLVERA  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Maribel Mcadory  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Daphne Neal  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GEORGE ALLAHVERDIAN  |  Overall Experience 
Rating:
5.0

Everyone who works here has been top notch in the 22 months that we have kept our items in storage. They are always very professional and really friendly. Especially the big black guy with smiling eyes with dreadlocks I think? He knows his stuff and has always been very kind. Also the guys who work the area when you pull up the truck. They are young black guys and are always super nice. This place has a good crew. Sorry I don't know any names but I'm terrible with them and I only know faces usually. Just want to let you know that this particular location is doing everything right and treat customers very well.

Jennifer vallejo  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

DAVID VASQUEZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

gertrude cleveland  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tiara English  |  First Impressions 
Rating:
5.0

The management was timely in communicating to us problems regarding an AC leak into our unit. U-Haul staff then moved the contents of our unit to another unit to prevent further damage before we arrived to assess the situation. We appreciate this proactive solution. Thanks.

NANCY DUNN  |  Overall Experience 
Rating:
4.0

Used them a couple of times now. Secure and well-run.

scott burch  |  Overall Experience 
Rating:
5.0

The location was convenient. All the staff were friendly and helpful

Darlene May Mugrage  |  Overall Experience 
Rating:
2.0

That manager at this location is so very unprofessional. Dodged all phone calls and correspondence. Overcharged me to no fault of my own

doloris cokeley  |  Overall Experience 
Rating:
5.0

The management team was easy to work with and the storage area was always clean and lights were alway working.

PATRICIA WALTERS  |  Overall Experience 
Rating:
2.0

I was misinformed and harrassed on several occassions. Could not actually meet eith mgmt. Theh avoided me and I feel I was overcharged. Each time I tried to process my pymt on time your staff wouldn't

doloris cokeley  |  Overall Experience 
Rating:
2.0

not all the staff was rude it was only 2 when I first open my storage unit

geneva de shon alexander  |  Overall Experience 
Rating:
5.0

Best experience ever

RODOLSO SANTANA  |  Overall Experience 
Rating:
5.0

Cutomer service was wonderful and Facility is clean

debra edwards  |  First Impressions 
Rating:
5.0

The GM at this uhaul always went above and beyond his job to make sure I was a happy customer.

cecil mccullough  |  Overall Experience 
Rating:
5.0

Customer service was excellent. I paid too much for my 1 way trip which the lady didn't see but in all was good.

Mahhamed panjwani  |  Overall Experience 
Rating:
5.0

I was assistant with the instructions of using the key card and got excellent instructions.

Darlene May Mugrage  |  First Impressions 
Rating:
5.0

Employees are very nice.

Simon Luna Ferrel  |  Overall Experience 
Rating:
3.0

It was raining very hard and no one came to check in the truck! I had to go inside to find an associate. The associates need to get off their cellphone and attend to the customers!

Bobby Reed  |  Overall Experience 
Rating:
3.0

N/a

adrienne wallace  |  First Impressions 
Rating:
5.0

Reliable vehicles , convenient for picking up and drop off at the most safe and friendly atmosphere 👍

IKECHUKWU ONYEAGBA  |  Overall Experience 
Rating:
5.0

They gave me good costumer service l was happy with my cheek in

DORIS ADJEI  |  First Impressions 
Rating:
5.0

Awesome experience

babajide Aina  |  Overall Experience 
Rating:
5.0

All employees greeted us with a smile and were very welcoming. Facility was safe and secure and clean. I would use this uhaul storage again if the need occurred. Thank you!

Ruby Christian  |  Overall Experience 
Rating:
5.0

Very pleased with the service we got.

RON LUDEMAN  |  First Impressions 
Rating:
4.0

Great srea.

FRANK RILLERA  |  Overall Experience 
Rating:
5.0

The lady that signed me up for storage service covered all of the information very well. She took me to the location of my storage unit and covered everything step by step. THANKS.

Jerry Reed  |  First Impressions 
Rating:
4.0

Thankful for the services

marjeen collins  |  Overall Experience 
Rating:
1.0

They have a bad customer service

Lesly Recinos  |  Overall Experience 
Rating:
5.0

Thank you for making the process seamlessly.

Edwin Cruz  |  Overall Experience 
Rating:
5.0

The staff was cool, knowledgeable. Never had a issue.

Candelario Garcia  |  Overall Experience 
Rating:
5.0

Staff was great and got me set up quickly.

Jeneffer Joe  |  First Impressions 
Rating:
3.0

Clean

marjeen collins  |  First Impressions 
Rating:
5.0

I appreciate Uhaul's business in making my transition to relocate very easy and convenient.

Michael Boyd  |  Overall Experience 
Rating:
1.0

Uhaul has sent me mail and email requesting payment of money I do not owe after the unit was empty on 4/2/2019 and even sent a email charging me a late fee. I called about it as well.

RODNEY ADAIR  |  Overall Experience 
Rating:
4.0

Great customer service and knowledge of products patient and courteous Thanks for the service

Lois Burney  |  First Impressions 
Rating:
5.0

The gentlemen that assisted was very nice and accommodating. They both went out of their way to make our move in and trailer return very easy.

shaundreka taylor-anifowose  |  First Impressions 
Rating:
3.0

Employees were helpful and working together, helping the new guy get up to speed. Confusing instruction about rental time return of what was agreed for rentals for that day, and charges.

Ezekel Cajilig  |  First Impressions 
Rating:
5.0

Everything was all good. Got the truck and storage all at the same place. Cool...

Vickie Connor  |  First Impressions 
Rating:
5.0

I’ve been dealing with u haul over 10 yrs I’ve never had any problems with them I will recommend it to anyone who looking for a great storage. I really appreciate your help and service! Thank you

RENE OBDEUS  |  Overall Experience 
Rating:
5.0

Would 100 percent use this location again!!! The staff was amazing!

opal williams  |  Overall Experience 
Rating:
5.0

No long wait, friendly and courteous

Charlotte Swanks  |  First Impressions 
Rating:
5.0

The staff was very friendly and professional.

Janice Watkins  |  First Impressions 
Rating:
5.0

Very well maintained, very helpful people. Easy to go in and out of. Easy way to pay. Very reasonable pricing. Easy to get to. Five Stars all the way.

Mary Stark  |  Overall Experience 
Rating:
5.0

I had three units here and loved the convenience and the fact that the units were conditioned. Price very comparable to other locations for unconditioned units.

DIANE CONFER  |  Overall Experience 
Rating:
5.0

Excellent customer service

andy ngo  |  Overall Experience 
Rating:
5.0

I love this location!!

Iquria Rayme  |  Overall Experience 
Rating:
5.0

The staffs were very wonderful, very helpful. Would always recommend your facility to friends and family.

Theresa Warrak  |  Overall Experience 
Rating:
5.0

Great Customer service

debra edwards  |  Overall Experience 
Rating:
4.0

THANK YOU

charlene jackson  |  Overall Experience 
Rating:
3.0

Found weird flee like insects in my storage unit, was storing a new matress and bed sheets, had to throw them away.

Mohamed Osama Kholeif  |  Overall Experience 
Rating:
5.0

The staff is always very friendly and very understanding. I've never had any issues or problems.

SANJUANA LIMONES  |  Overall Experience 
Rating:
5.0

Great job, will highly recommend this facility to my friends.

Dandyson Chinweokwu  |  Overall Experience 
Rating:
5.0

Good storage for my travel trailer

george rodriquez  |  Overall Experience 
Rating:
5.0

Absolutely Great Customer Service and Well properly maintained facility.

debra edwards  |  Overall Experience 
Rating:
5.0

it was my pleasure to associate wit.ur company

KENNETH PITTS  |  Overall Experience 
Rating:
5.0

They are completely awesome the GM assistant manager are very helpful and incredibly knowledgeable him and he’s staff are great

AMBER FANNIN  |  Overall Experience 
Rating:
5.0

Customer service representative was very courteous and professional.

sean Moore  |  Reservation 
Rating:
5.0

The facility is clean, well lit and accessible at all time. I was happy about my time of storage at this location.

Sean Kim  |  Overall Experience 
Rating:
5.0

Excellent and expedient setvice

CRYSTAL PATINO  |  Overall Experience 
Rating:
5.0

The manager has the best genuine customer service skills that you can have, he loved his job, he go beyond his will to help, if i ever need services there again , they have my business

monacelle ridgeway  |  Overall Experience 
Rating:
5.0

Very professional there to assist whenever I needed assistance.

Ladarius Appleton  |  Overall Experience 
Rating:
4.0

Good

young-li chang  |  Overall Experience 
Rating:
5.0

I'm very please with the service.

billy vu  |  Overall Experience 
Rating:
2.0

Disappointed!!!!

YVONNE DIXON  |  Overall Experience 
Rating:
5.0

The associates at the store were helpful and polite.

ANTHONY BATES  |  Overall Experience 
No reviews have been submitted for this location.

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