U-Haul Moving & Storage at Stillwater Avenue

820 comentarios

621 Stillwater Ave   Old Town, ME 04468

(207) 827-1001

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Contáctanos

(207) 827-1001

621 Stillwater Ave
Old Town, ME 04468

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

TYLER P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael J. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott S. 
Clasificación:
5.0

Just keep continuing with your best to provide in good business me first time to use rental and said wow so comfortable and good price for one day very neat for trip 😀

ANNETTE A. 
Clasificación:
1.0

El cliente no dejó un comentario.

Stephen K. 
Clasificación:
5.0

Fast friendly service...look forward to using this location in the future. Only thing I question was price for rental. When I made reservation online I was quoted under $20 a day and was charged $24.95...a little misleading

JOHN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristie M. 
Clasificación:
5.0

El cliente no dejó un comentario.

BARRY R. 
Clasificación:
4.0

Uhaul was good no issues with them personally but I don't reccomend letting long term( longer than 6 months) in the normal storage. My stuff got moldy and rat droppings and chewed on some stuff but again my key was lost and the people I stayed with neglected the unit. Not uhaul's fault.

lilian b.  |  Overall Experience 
Clasificación:
5.0

Incredibly professional and helpful.

JONATHAN H. 
Clasificación:
5.0

I had a really good experience this year in setting up the rental and taking possession of the bay. The staff member did an outstanding job making me feel at home. He is a great asset to your business.

Mark W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LESTER N. 
Clasificación:
5.0

When inspecting a truck to go out it should be 2 person. When I got to my son's new home could not see behind me very well. My son informed me the back up lights didn't work.

TIMOTHY F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Austin B. 
Clasificación:
5.0

Staff where helpful, cheerful and always pleasant to work with.

Andria M.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

JOHN A. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHERYL B. 
Clasificación:
4.0

5s tars once the gate is repaired and closed

Betsy S.  |  First Impressions 
Clasificación:
5.0

The facilities were excellent and customer service was exceptional as well. Great job. They had everything that I would want or needed!

James W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua D. 
Clasificación:
5.0

The overall experience was excellent. The people were very helpful and courteous. Would definitely recommend them.

BARRY B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dana D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua D.  |  Online Move In 
Clasificación:
5.0

I really don't have any complaints at all. I had to keep switching my rental date and they were very accomodating. The truck was clean and very nice and the customer service was excellent. I would definitely recommend this location to anyone.

WAYNE S. 
Clasificación:
5.0

Devon was tremendous

Gary G. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAULA N. 
Clasificación:
5.0

5 stars all the way

Thomas N. 
Clasificación:
5.0

Not much to improve on. The customer service was extraordinary.

JAMES S. 
Clasificación:
5.0

I was in and out. They had good customer services

Miguel C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amanda M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lorraine K. 
Clasificación:
5.0

El cliente no dejó un comentario.

CLARENCE L. 
Clasificación:
4.0

It is beginning to get VERY expensive to move. I reserved a 26' truck only to pick up a 15' truck when it came time to move. I understand availability issues and all that, but I was anticipating a certain vehicle but then was let down when it came time to rent. It would have been nice if I was compensated the additional miles and gas I put on the vehicle because I was given a smaller truck and therefore had to make more trips. Not a huge issue, but I would have appreciated my needs taken into consideration a bit more than they were.

Viktor W. 
Clasificación:
5.0

They were very pleasant to work with a the store and they were even able to accommodate a change in return time. I would recommend this place to others

Paula N.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JERRY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DUNCAN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

christopher L. 
Clasificación:
5.0

El cliente no dejó un comentario.

KAYLA V. 
Clasificación:
5.0

I have rented here a few times in the last weeks. The gal that waited on me was great. She efficiently got my reservation looked up and installed the trailer to my suv. Upon return, she was coming out the door as I parked making the return process super fast. ¡Gracias!

MARK B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Atik F.  |  Online Move In 
Clasificación:
5.0

Fix hole at the gate at bradley road maine storage units do I don't bottom out anymore driving through

JEREMY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

COLE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

HERBERT J. 
Clasificación:
5.0

The website reservation was half the actual price of the rental. If the reservation could reflect an estimate similar to the actual charges, I think people will be more likely to rent from U-Haul.

Carly M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID D. 
Clasificación:
4.0

Very helpful in getting me a small unit at the last moment, e-bill was nice and easy. Nice people on the phone both at initial contact and when I cancelled.

Margaret C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael B.  |  First Impressions 
Clasificación:
4.0

Again, the website was clunky. I was unable to return online and had to leave the vehicle overnight and 'return' in the morning in person. I feel that the website should be an area of concern. It was unable to 'verify' my location even after i had signed in to the locations wifi connection.

Prescilla H. 
Clasificación:
5.0

Dedicated service even in the pouring rain 2 thumbs up

Jeff B. 
Clasificación:
5.0

El cliente no dejó un comentario.

LEONARD D. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONATO D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tori S. 
Clasificación:
5.0

Everything was great!

David R. 
Clasificación:
5.0

El cliente no dejó un comentario.

James C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

LOIS R. 
Clasificación:
5.0

Customer service is always awesome at this location. I pulled up and park the trailer I had rented. I didn't go in right away because I was on the phone with my mother. While I talked to my mother some came out and detached the trailer. Put the trailer light cable in the trunk and gave me a thumbs up. It was just amazing, I was able to catch up with Mom who lives far away and we do not get to chat much. Thank you very much!

Thomas G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Hartwell K. 
Clasificación:
5.0

Trailer door locking mechanism was misaligned on the right side door, made the trailer doors very difficult to shut and lock.

DANA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kerrigan W.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

RUTH L. 
Clasificación:
5.0

More accurate billing. I was charged 80 more than quoted on the website. Website would not function to check in and was forced to pay MORE because of it. I turned in a cleaned fueled unit! Will not be renting Uhaul again!

Ian W. 
Clasificación:
5.0

Everything about the process was very easy and very quick.

CHARLES L. 
Clasificación:
5.0

Staff great

ZACHARY W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mike A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

KATHI R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUSTIN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tara S. 
Clasificación:
4.0

Be clear on where the drop off location is before leaving

Scott B. 
Clasificación:
5.0

El cliente no dejó un comentario.

NICHOLAS S. 
Clasificación:
5.0

El cliente no dejó un comentario.

frank H. 
Clasificación:
5.0

the staff was very helpful and polite- great facility!

Katherine T.  |  First Impressions 
Clasificación:
5.0

Put some lube on the tie down strap so they will move a little smoother

Gary M. 
Clasificación:
5.0

The general manager was very approachable and sweet when I asked her a question. She made sure she had an answer for me before I left. Thank you for making the experience pleasant.

James B.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL F. 
Clasificación:
5.0

Excellent service as always!

Kathi R. 
Clasificación:
5.0

Everything was good. Need steps on side of pickup trucks asap. Women drive trucks ! Older ones infact with bad knees!

Kathi R. 
Clasificación:
5.0

El cliente no dejó un comentario.

kristina S. 
Clasificación:
5.0

El cliente no dejó un comentario.

SUSAN A. 
Clasificación:
5.0

I have used this location on multiple occasions for both truck rentals and storage rentals. The staff are always exceptional, helpful, and very accommodating.

NICHOLAS C. 
Clasificación:
5.0

Nada

David A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Katherine M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL P. 
Clasificación:
5.0

My experience with the Old Town location was excellent!! Great customer service. Everyone that I dealt with was very polite and personable. Very clean and organized establishment. Obviously this location has great management. I initially only needed the trailer for one day and ended up having to carry it over to a second day with no questions asked. I would highly recommend this location to everyone!

STEPHEN C. 
Clasificación:
1.0

send the email to the right person I have no idea who Jacob Laperle is and I keep getting his contracts

JACOB L. 
Clasificación:
5.0

Very satisfied with the service I received. I will be utilizing your services more.

MARK L. 
Clasificación:
5.0

No improvements needed. Deven was excellent. She was very kind. A pleasure to rent from this location. The pickup truck was a bit tall lol so next time I will bring a step stool! ??Thank you ,see you again next time...

KATHI R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael A. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Perley P. 
Clasificación:
5.0

The entire rental process - reservation, pickup, and return went flawlessly. Gracias.

Thomas M. 
Clasificación:
5.0

El cliente no dejó un comentario.

young-mee a.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruce L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Theresa A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

SETH R. 
Clasificación:
5.0

Very flexible with my pickup time, allowed me to come early and helped me easily access useful tools to move my Piano. I'm very pleased. ¡Gracias!

TERRENCE W. 
Clasificación:
5.0

Nothing, the staff incoming and during check out were friendly, personable and professional. The vehicle was incredibly clean and drove well. Only moved within town but overall exceptional experience!

Michele M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jamie C.  |  Overall Experience 
Clasificación:
5.0

Nothing. We had a superior experience. It was quick. Staff was friendly and so inexpensive! WIll definately do this again!! Thank you

Dana M. 
Clasificación:
5.0

El cliente no dejó un comentario.

LENWOOD C. 
Clasificación:
5.0

Excellent service! I ve been dealing with Devin for an extended period of time and she does a great job. I would not hesitate to recommend her professionally. Hayden

HAYDEN S. 
Clasificación:
5.0

Appears to be a very well run facility. Encountered several employees and each was very professional.

MICHAEL N. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRENDA D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas T. 
Clasificación:
5.0

Great place to do business. The employees were friendly and extremely helpful and accommodating.

Samantha L. 
Clasificación:
5.0

El cliente no dejó un comentario.

garren S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gerren W. 
Clasificación:
5.0

It would be great if it didnt cost so much for mileage the cost of mileage was more then it was for the rental

JUSTIN S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Four Directions D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jim L. 
Clasificación:
4.0

Nice

Jill P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Perley P. 
Clasificación:
4.0

Not a big deal but I had originally asked for a 15' moving truck and payment went through for that. A few hours before I went to pick it up I noticed on the app that it had been changed to the largest moving truck. When I arrived and inquired, they said it was because they double booked it. I do not feel comfortable driving something that big and was not notified until I entered the store of the change. They were able to change me back to the 15' and apologized for that.

Jennifer S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Monica M. 
Clasificación:
5.0

Everything was good, highly recommend them

Benjamin F. 
Clasificación:
5.0

THUMBS UP.!!!!!

Mike M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Serena P. 
Clasificación:
5.0

Briefly explain what information of mine is stored on your servers. Not a negative review but I felt I was sorta being lied to when I was told my ID photos were not being saved on some media server.

Russel S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike M. 
Clasificación:
5.0

The cutomer service rep was outstanding

James H. 
Clasificación:
5.0

I have used Uhaul a few times and have had good experience. Gracias.

Kathi R.  |  Overall Experience 
Clasificación:
5.0

Helpful staff!!

Patricia G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

deborah H.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Darlen M.  |  Overall Experience 
Clasificación:
3.0

I first wanna say the guy at the front desk was super nice and very helpful so what I'm about to say does not reflect how I feel about him cause I'm honestly a little up set nothing serious but when I reserved my unit I was told it was an out side access unit and its not, it's a unit inside of a unit and I was supposed to get a lock I believe and I did not but anyway the unit was fine and I had a lock already. Just telling it how I saw it. Thanks

Korey B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Meryl S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kerry S.  |  Online Move In 
Clasificación:
5.0

I have used Uhaul 3 times now and have good experience. I recommend to anyone that needs to move and also use the storage rooms. Gracias.

Kathi R.  |  First Impressions 
Clasificación:
1.0

The units were dirty and the only employee who wasn't rude to me was the female with the short brown hair. We had nothing but trouble with the automatic payment system, and ended up way overpaying.

Rochelle C.  |  Overall Experience 
Clasificación:
5.0

Very helpful staff, made it a breeze to get the unit and move in.

Frank S.  |  First Impressions 
Clasificación:
5.0

Guy who checked me out was super nice.

Dustin G.  |  First Impressions 
Clasificación:
5.0

We have had very good experiences with renting storage facilities from UHaul in Old Town, Maine.

lisa d.  |  Overall Experience 
Clasificación:
5.0

I have never had an issue accessing my unit and the staff is very friendly.

Justin K.  |  Overall Experience 
Clasificación:
5.0

I'm pleased with the service provided.

Beth G.  |  Overall Experience 
Clasificación:
5.0

Good service

Timothy G.  |  First Impressions 
Clasificación:
1.0

When I came to move in on the day I had reserved my storage unit, the ONLY person in the store told me he was unable to help. I was doubled charged too and even after refund was charged again.

Jeffrey L.  |  First Impressions 
Clasificación:
5.0

Great service

Daniel D.  |  First Impressions 
Clasificación:
5.0

It was a very good experience

Jessica W.  |  Overall Experience 
Clasificación:
3.0

Only choice moving from rural nowhere to a different rural nowhere. Truck cabins are cramped, with my dad driving, I ended up on the floor since my dog didn't fit. Hard to cancel storage if forgot.

Connor C.  |  Overall Experience 
Clasificación:
5.0

She was knowledgeable, professional and courteous. I'm very pleased with her service.

young-mee a.  |  First Impressions 
Clasificación:
5.0

Received excellent service in a timely manner.

Donna H.  |  First Impressions 
Clasificación:
5.0

Courteous staff. Dependable and good running van. Reasonable cost. Clean storage unit.

Loving touch I.  |  First Impressions 
Clasificación:
5.0

Everything went very well.

Douglas B.  |  Overall Experience 
Clasificación:
5.0

Devin has been incredibly helpful to me and I so happy with the service and attention I have received.

Shirar P.  |  First Impressions 
Clasificación:
5.0

Professional service and well ran. I would highly recommend this storage.

denise o.  |  First Impressions 
Clasificación:
2.0

I was paid up and staff locked me out of my unit - unable to unlock in a timely fashion - poor customer service and communication skills. I will not rent here again.

CHAD L.  |  Overall Experience 
Clasificación:
5.0

Very friendly and helpful. Was a customer a few years back, had a good experience then too.

terry c.  |  First Impressions 
Clasificación:
5.0

Staff was helpful, U-Haul was not. U-Haul doesn't pro rate storage unit if left early. :-(

Timothy E.  |  Overall Experience 
Clasificación:
5.0

U-haul has always been my first choice, and this area is no exception it is a good location, and I will use them again.

Gerald S.  |  Overall Experience 
Clasificación:
5.0

¡Gracias!

Zelder M.  |  Overall Experience 
Clasificación:
5.0

Have used U-Haul several times and this is the best well kept facility with the most knowledgeable and professional personnel I have encountered. The facility is clean, well lite and monitored by CCTV

Ruthine L.  |  Overall Experience 
Clasificación:
5.0

Customer service person was very good. Pleasant, efficient and knowledgeable. Everything went smoothly. I'm very happy with my choice to rent here. Great location, too!

Douglas B.  |  First Impressions 
Clasificación:
5.0

The team at uhaul is great! When things come up, they go the extra mile to make something out of nothing. Thanks for the hard work behind the scenes everyone! Miss my crew & customers! - Ex GM, Dustin

Dustin P.  |  Overall Experience 
Clasificación:
4.0

Nice facility!!

Herschel C.  |  Overall Experience 
Clasificación:
5.0

Great service

Nancy P.  |  First Impressions 
Clasificación:
5.0

Very satisfied with service.

Al S.  |  First Impressions 
Clasificación:
5.0

Appreciate the friendly service we received on our first visit to your storage facility.

Steve G. | Reservación
Clasificación:
5.0

Service was quick and competent.

William H.  |  First Impressions 
Clasificación:
5.0

I am very pleased with the customer service and willingness to provide the best services at this location. I will refer others here and would use this facility again if needed in the future.

John S.  |  Overall Experience 
Clasificación:
5.0

Staff very accomodating and helpful

Al S. | Reservación
Clasificación:
1.0

My experience from start to finish with this facility was horrendous... No one ever reached out to me on the many occasions that there were issues. Never using again and letting everyone i know.

June S.  |  Overall Experience 
Clasificación:
5.0

Great service and people

Raina G.  |  Overall Experience 
Clasificación:
5.0

Great customer service. Friendly, polite, and professional staff.

Mark G. | Reservación
Clasificación:
5.0

Dustin Pelkey runs a tight ship.. great crew!

David P.  |  Overall Experience 
Clasificación:
5.0

They went above & beyond.

JOAN D.  |  Overall Experience 
Clasificación:
5.0

Very happy with my experience. Will be a repeat customer.

Roger L.  |  Overall Experience 
Clasificación:
5.0

Dustin was great during our time at this UHaul facility. He made sure we always had what we needed and made the moving in and out of our storage unit easy. THANK YOU!

Madison O.  |  Overall Experience 
Clasificación:
5.0

Although we didn't give them much advance notice, Dustin and staff took good care of our storage needs (including a "loaner" lock and key). Clean, well-maintained facility with great people.

Jim H.  |  Overall Experience 
Clasificación:
5.0

You need to remove the many, many large spiders outside bldg g door

Laura I.  |  Overall Experience 
Clasificación:
2.0

The electric gate was left open all the time. I know that you have cameras onsite and someone was at the facility at those times, but the gate should stay closed.

Anita S.  |  Overall Experience 
Clasificación:
5.0

Everything was perfect!! Very nice employees and facility. APLUS 

Kelly W.  |  Overall Experience 
Clasificación:
2.0

The concrete or tar had collasped in the road to my unit and there were pieces of it in the lock.I had to get attendant to unlock it.Many of my boxes had fallen down.Big inconvinence.They need to fix

jean C.  |  Overall Experience 
Clasificación:
5.0

Staff was extremely helpful, courtious, and pleasure to work with.

john c.  |  Overall Experience 
Clasificación:
5.0

Dustin provided all the necessary options and information and made quick work of helping with my last-minute storage needs. Great place to do business!

Jim H. | Reservación
Clasificación:
5.0

I just needed to get rid of stuff so that's why I closed my storage locker. Will use it again if I need it.

Debra K.  |  Overall Experience 
Clasificación:
5.0

Dustin at the facility I rented from was Great.

Patrick S.  |  Overall Experience 
Clasificación:
5.0

Dustin the manager is a great guy. Jessie was also very helpful.. great personalities.

David P.  |  Overall Experience 
Clasificación:
5.0

Great experience. No problems at all.

Jacob S.  |  Overall Experience 
Clasificación:
5.0

We have been using your facility 3-6 months at a time for the past 3 years to keep my son's school stuff/furniture while he's been attending UMaine and couldn't be more pleased with the service. Thx!

Jennifer S.  |  Overall Experience 
Clasificación:
5.0

Workers were always very helpful and polite.

Barbara M.  |  Overall Experience 
Clasificación:
5.0

Great experience!

Monique H.  |  Overall Experience 
Clasificación:
1.0

Let me start by saying, this previous experience was extremely upsetting to me. I do not have enough character space to go into detail on what happened, but I would love for uhaul corp. to reach me.

june s.  |  Overall Experience 
Clasificación:
5.0

The staff and facilities were great!

Robert R.  |  Overall Experience 
Clasificación:
5.0

Was very pleasantly surprised to find all my stuff in great shape after almost 4 years. Only problem I had was in the first few days: some water found in my unit, it was taken care of immediately,

IMI G.  |  Overall Experience 
Clasificación:
3.0

This was so much better before Uhaul took over. Billing sucks!

RANDY W.  |  Overall Experience 
Clasificación:
4.0

No comment

Amy T.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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