Comentarios de los clientes para U-Haul Moving & Storage at Starkey Rd

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage at Starkey Rd

Clasificación general:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

rebecca n. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Yoshira M. | Overall Experience |
Clasificación:

Val was awesome

Emily L. | Overall Experience |
Clasificación:

Valerie was clear with the contract and easy to work with. This location was great.

Margaret R. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

anne marie e. | Overall Experience |
Clasificación:

We didn't have any problems. Everyone was nice. I would definitely use It again.

David G.
Clasificación:

El cliente no dejó un comentario.

Ashley C.
Clasificación:

Terrible. Charged me for damage I did not cause. Customer service rep did not do their job and do a walk around of the vehicle. Was told it was my job as the CUSTOMER. DO NOT rent from this location!! Always had good experiences with Uhaul until dealing with this location and poor staff.

Joyce P. | First Impressions |
Clasificación:

Quick and easy THANK YOU

JAMES B.
Clasificación:

El cliente no dejó un comentario.

Gerald M. | Online Move In |
Clasificación:

The storage unit was clean and ready for me to move my stuff in. The bathroom there was externally clean. I was impressed and didn’t expect it to be clean. Well done!

kevin S.
Clasificación:

El cliente no dejó un comentario.

Eugene W. | First Impressions |
Clasificación:

This is a wonderful storage facility the staff was great and speedy service with a smile.

DAVID S.
Clasificación:

Awesome!

Daniel L.
Clasificación:

U-Haul had many I-T issues; glitches, repetitive processes. Please work on that.

BRETON E.
Clasificación:

El cliente no dejó un comentario.

dawn m. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

alexandra M.
Clasificación:

El cliente no dejó un comentario.

WALTER H.
Clasificación:

The first store I went to wish on 66th Street and about 40th Avenue in St Petersburg Florida those people there were rude and no help at all they sent us on a wild goose chase at the store in Largo was great the lady there was very helpful and very nice and polite

Brian S.
Clasificación:

No real comment but you guys went above and beyond and I appreciate it thank you you've all

KIM R. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Sandy P.
Clasificación:

Always a pleasure to deal with Valerie!

Paul A. | First Impressions |
Clasificación:

Initial booking done by Katelynn. She is an outstanding employee & representative of your company. Unfortunately she was on vacation when I picked up the truck. I believe the person who helped me was Monica. Seemed like she just wanted to get me out of there. I had to go back in side &ask her to come back out & show me all of the operation of the dash features including proper use of emergency brake. Very unprofessional.

HAROLD H. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

ROBERT A.
Clasificación:

El cliente no dejó un comentario.

Jason P.
Clasificación:

Was not able to scan and go because the scanable barcode on the truck was not being accepted.

Ted S. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

JACQUELYN J.
Clasificación:

I've done a couple of rentals at this location and Valerie is always so pleasant and helpful. She always goes above and beyond!! Jackie

PEGGY B. | Overall Experience |
Clasificación:

Experience was very good except for the time I was sent a notice stating I hadn't paid my bill when I DID. I did not appreciate the excuse that a computer issue sent out INCORRECT notices as they were basically threatening.

Christopher Y. | First Impressions |
Clasificación:

Valerie is great! She is super friendly, helpful and even offered me and my movers cold water. Can't say enough good about her.

Anthony S. | Overall Experience |
Clasificación:

After our move out, we did notice a small amount of mold on a piece of furniture. This was not a climate controlled storage and a humid area so maybe mold is possible but we were surprised to find it.

Pamela S. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Pamela S.
Clasificación:

Great service great price

TYLER JOSEPH K.
Clasificación:

This is a very well managed and efficient operation. I have rented space here often over the past few years and recommend the site to many people I know. Sincerely, Tom Sutton

Anthony W.
Clasificación:

I went to the 721 Lakeview Road location and the Candy Factory and had a NIGHTMARE EXPERIENCE! The Starkey location was awesome...real PEOPLE! not the APP that doesn't work with untrained people in CSV

Cathy K. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

William H.
Clasificación:

Valerie is beyond excellent! The attention to detail and professionalism exceeded my expectations. Best experience I have had with U Haul to date. The truck was spotless. The location was spotless and the service with Valerie was just excellent. Can't give this associate enough credit for the perfect experience. Thank you Valerie!

sandra S.
Clasificación:

El cliente no dejó un comentario.

Dean F. | Online Move In |
Clasificación:

Very nice and helpful people. I like what I see and hope we have a long happy stay. Thank you.

john b. | First Impressions |
Clasificación:

The lady at the counter was very nice and very helpful

Jennifer S.
Clasificación:

I was charged for an extra day when I returned it within 24 hrs. Unfortunately the location that I returned it at wasn't opened until 10 am and I had to return it by 9:30 which I did. Now. Being charged an additional $78. Absolute ridiculous! I will never use uhaul again

Sebastijan P.
Clasificación:

Kudos to Largo store manager Valerie.

jason C.
Clasificación:

El cliente no dejó un comentario.

JODI E. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

ROBERT W.
Clasificación:

Veronica was very helpful.

VALERIE B. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Steven D.
Clasificación:

Everything was great, apart from being a bit overcharged for gas. I put gas in the vehicle before returning it, but underestimated the drive from my home to this location. I was a tick short of where I needed to be, another gallon or so would've done it. So to get charged more than $14 is a bit ridiculous. Otherwise, I'm satisfied.

Vickie H. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Pierre L.
Clasificación:

El cliente no dejó un comentario.

Dale R.
Clasificación:

El cliente no dejó un comentario.

Rosa J.
Clasificación:

El cliente no dejó un comentario.

Nancy B. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Jennifer B.
Clasificación:

El cliente no dejó un comentario.

PATRICK W.
Clasificación:

El cliente no dejó un comentario.

John B. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

terry S.
Clasificación:

Ashley was a great help and very accommodating

FRANK C.
Clasificación:

El cliente no dejó un comentario.

Austin M.
Clasificación:

When I arrived to pickup the truck they had left the back door open so the truck was completely flooded

Tom M. | Overall Experience |
Clasificación:

It is a pleasure to work with the management and staff.

Suzanne H.
Clasificación:

Never ever again!!!!!!

Samuel R.
Clasificación:

Great customer service. thank you

NELLIE E. | Overall Experience |
Clasificación:

In my u-haul storage they is a rat box was not full and I said number of time have it full . Because they was rat in the storage .....

Linda C.
Clasificación:

El cliente no dejó un comentario.

John B. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

John B.
Clasificación:

El cliente no dejó un comentario.

Lisa W.
Clasificación:

Very nice facility, clean, friendly and prompt service. Would rent there again. L.W.

Gary F.
Clasificación:

El cliente no dejó un comentario.

Scott N.
Clasificación:

El cliente no dejó un comentario.

David P.
Clasificación:

Continuing educational experience for the workers. Neither knew how to work a wench.

Shane H.
Clasificación:

El cliente no dejó un comentario.

RICHARD M. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

CHRISTIE AND JOHN L R. | Overall Experience |
Clasificación:

Extremely friendly, helpful and knowledgeable. Been with you guys since 2002. Only leaving because of a possible move out of State. U-Haul have kept the units cleaner, brighter and safer than when it was Ark-Self Storage.

jorena l. | Overall Experience |
Clasificación:

The service here is excellent. Its a great place to keep your things safe and dry if you prepare it correctly first, such as put things that might be prone to water damage ,on pallets off floor etc. I had my small fiat in storage with my things i it and all was great even after it had been stored for two years like this. And it had never been checked on. Thx U- Haul .

Dana C.
Clasificación:

El cliente no dejó un comentario.

Stanton V.
Clasificación:

I wasn't impressed with the on-line check in. It seemed to take longer than with a human. I checked out with an agent and that was efficent.

Raymond E.
Clasificación:

El cliente no dejó un comentario.

Sandy P.
Clasificación:

El cliente no dejó un comentario.

JENNIFER V. | Overall Experience |
Clasificación:

Staff was always courteous and place was secure

Louis M.
Clasificación:

more parking

Daniel L.
Clasificación:

This is a CRAZY U-haul policy; Rented van with 1/4 tank fuel. $30 charge for returning with less than 1/4 tank. SO- Policy should be; U-haul maintains 1/2 tank of gas - to rent- or forgo the $30 charge if they rent the vehicle with 1/4 tank.

David C.
Clasificación:

Chris got a little stressed when he couldn't find the keys to the van we were renting, but he kept his cool and found them. He is a very nice guy and did a great job. Thank You .

Ronald M.
Clasificación:

El cliente no dejó un comentario.

Rolando C.
Clasificación:

El cliente no dejó un comentario.

Jaleesa H. | Overall Experience |
Clasificación:

My only problem with the storage unit was that alot of my stuff was molded and had to be thrown away but other than that the staff is friendly and will work with you.

David S.
Clasificación:

Val is the best. I've dealt with her on multiple occasions and she always goes over & above. If I still had my company you guys would be losing a manager !!!

Joe S.
Clasificación:

El cliente no dejó un comentario.

Cheryl M. | Overall Experience |
Clasificación:

Way too dirty. My stuff was filthy. Bugs and geckos galore. I will NEVER STORE STUFF WITH U-HAUL AGAIN. UNREAL.

david S.
Clasificación:

That would be hard to do. Excellent staff & service.

Haitham A.
Clasificación:

El cliente no dejó un comentario.

Eric A.
Clasificación:

Great place to rent

TED M.
Clasificación:

El cliente no dejó un comentario.

Anthony S. | First Impressions |
Clasificación:

Valerie did a great job with us. She was extremely helpful.

Anthony S.
Clasificación:

Valerie at the return location was extremely helpful. She proactively called me and reminded me of her location and asked if I needed anything else.

BARBARA K. | Overall Experience |
Clasificación:

No comment

Christopher B.
Clasificación:

Wonderful experience with Valerie!

nuhrudin k. | Overall Experience |
Clasificación:

Very good!

Linda S.
Clasificación:

El cliente no dejó un comentario.

Steve D. | Overall Experience |
Clasificación:

Good place to store your belongings! Very happy 😃

linda S.
Clasificación:

Not a thing!!

Charles B.
Clasificación:

No problems.

Lori B.
Clasificación:

El cliente no dejó un comentario.

henry C.
Clasificación:

El cliente no dejó un comentario.

Delia C.
Clasificación:

Everything went smoothly, thank-you :)

Erica P.
Clasificación:

Ally was amazing with helping me get situated and what I needed. Awesome.

Nancy K.
Clasificación:

El cliente no dejó un comentario.

ISABELL J.
Clasificación:

El cliente no dejó un comentario.

John W.
Clasificación:

I am still waiting for my 50 dollars for the truck no being at the Seminole location. I reserved a truck on my app and when I got to the Seminole location there was no truck.....I had to drive 5 miles to get a truck. They said the Starkey location would handle the 50 dollar guarantee but they could not handle the problem.....

Brian G.
Clasificación:

Erica peters who helped me with the check out of the vehicle was awesome. At check in Valerie was helpful with with a small claim and investigation. All good here.

Don V.
Clasificación:

El cliente no dejó un comentario.

Joseph B.
Clasificación:

Nothing, my trailer was ready and the person was helpful and friendly.

Curtis C. | First Impressions |
Clasificación:

Could not have been better !

Jay S.
Clasificación:

El cliente no dejó un comentario.

RICHARD B.
Clasificación:

I paid $19.95 for a van which should be for a 24 hour rental. I brought the truck back at 7:04 PM the same day I took it out so I told them I would be back at 9 AM because she did not wish to process the truck in that night. There should be no charge of $20.00 and the company is losing my business after over $1000/year for the last fourteen years.

Patrick A.
Clasificación:

El cliente no dejó un comentario.

alan M.
Clasificación:

El cliente no dejó un comentario.

Harold M.
Clasificación:

El cliente no dejó un comentario.

GEORGIA K. | Overall Experience |
Clasificación:

Valerie who manages this U-haul on Starkey is the greatest! She's always accommodated me & valued me as a customer. Very professional & courteous! I will continue to do business with Val in the future

FRED H. | First Impressions |
Clasificación:

Valerie, Was very helpful.

Allan F.
Clasificación:

El cliente no dejó un comentario.

Sandra S.
Clasificación:

Parking is a little tight so having a place marked out to return a truck to would really help.

Deb J.
Clasificación:

El cliente no dejó un comentario.

Katarina C.
Clasificación:

Nothing, they were great!

HARRY H.
Clasificación:

El cliente no dejó un comentario.

Anthony S. | Overall Experience |
Clasificación:

I would reccomend the facility.

Linda C. | First Impressions |
Clasificación:

Nice place

ILIR S.
Clasificación:

El cliente no dejó un comentario.

Linda C.
Clasificación:

El cliente no dejó un comentario.

Earl B.
Clasificación:

The manager was wonderful. I was sent there by another UHaul location after they called me and told me that they didn't have the vehicle I reserved the previous week. The manager was really nice and gave me a $50 reduction on the cost of the van. That was really nice. I am only going to this location for my Uhaul needs in the future. P.S. I loved the van. It was easy to drive and back up, with the back up camera in the rear view mirror.

Trisha C.
Clasificación:

There was only one customer service employee working because her supervisor left upon our arrival. She became extremely overwhelmed once 2 customers arrived behind us and we were taking extra time trying to sort out the details of our reservation. We ended up spending about $900, I would think we could have been better accommodated and not have been so rushed. It seemed like she was way more concerned with taking care of the customers behind us, than helping us complete our transaction. She also was not knowledgeable on how to handle our specific situation, involving 2 drivers, whose info I had already entered in the online reservation. Apparently she could only have me in your system as the driver since I was picking up the truck. I was very uncomfortable with this, fearing there could be liability issues if by chance there was an accident involving the 2nd driver, who would be driving the truck the entire route from FL to NJ. I wanted some assurance that the 2nd driver was listed and would be covered in such a situation. I was only offered a verbal assurance of "it shouldn't be a problem". Finally, after much insistence, she made a note in the computer stating the 2nd driver's info, but still insisted that it was not necessary and that she didn't know why theUhaul website allowed me to enter a 2nd driver to begin with. After almost an hour, we were finally on our way out with the rental truck, but with a very unsettling feeling about it. I would not return to this location or recommend anyone else to.

Timothy M.
Clasificación:

Valarie was awesome, made the entire process a breeze. I'd happly recommend this location to any friend or family.

Lee S.
Clasificación:

I have used U-Haul in the past and have never had any problems. This location was a bit unique. The rep there (Erica) , I think her language was a bit different. I would never in a business when speaking to a customer use the words of Fuck, Shit, etc. it was very unprofessional. No matter what type of business your in, this type of language is very unacceptable. I undertand we all have bad days but not everyone wants to hear this type of language.

Pamela J.
Clasificación:

El cliente no dejó un comentario.

norman B.
Clasificación:

Brand new truck but it didn't have a cruise driving nine hours it was very tough on the right foot

FRANK E. | Overall Experience |
Clasificación:

Valerie and her staff have always been courteous, helpful, competent and efficient.

BRUCE W.
Clasificación:

El cliente no dejó un comentario.

Christine M.
Clasificación:

El cliente no dejó un comentario.

JENNIFER V. | First Impressions |
Clasificación:

Very helpful and friendly

Lyle H.
Clasificación:

El cliente no dejó un comentario.

David E. | Overall Experience |
Clasificación:

We experienced very prompt and professional service whenever we needed it

KATARINA C.
Clasificación:

Nothing, everything was great!

EUGENE W.
Clasificación:

El cliente no dejó un comentario.

Linda B. | First Impressions |
Clasificación:

She went above and beyond what she had to in order to help us and was so polite. Thank you for such a wonderful experience during a stressful time. Sincerely Linda Bair

Shirley R.
Clasificación:

Brian was excellent answered all our questions will use services again and recommend to family and friends.

Molly B.
Clasificación:

El cliente no dejó un comentario.

Stephen C. | Overall Experience |
Clasificación:

This location does it well!!...all I can say

John P.
Clasificación:

El cliente no dejó un comentario.

emil F.
Clasificación:

Nothing, personnel was great!

Emmett W.
Clasificación:

rented a truck , it worked, but I don't usually drive a truck so who knows if its in good shape, but it was clean. Everyone was nice and helpful.

Michael T. | Overall Experience |
Clasificación:

Val does a great job running a well maintained facility. I always felt like my items were safe and secure at this location. I wouldn't hesitate to rent here again. I was very happy with my experience.

Joseph O.
Clasificación:

I did not enjoy your mobile pick up I will not do that again.

michael b. | First Impressions |
Clasificación:

Clean facility, friendly staff. Despite computer issues, service was excellent and Erika was very accommodating Thank you!!!.

John G. | Overall Experience |
Clasificación:

Would use again.

Tom M. | Overall Experience |
Clasificación:

the staff made our stay enjoyable. thank you

ANTHONY D. | Overall Experience |
Clasificación:

Valerie was always very helpful.

JAMIE F. | First Impressions |
Clasificación:

Very Clean and convenient

DIANE T. | Overall Experience |
Clasificación:

Nice storage facility with easy access. The only reason I left was to have storage closer to my home.

Samuel P. | Overall Experience |
Clasificación:

Great location, easy to access!

Jan H. | Overall Experience |
Clasificación:

Thanks to Kelly for working out an agreement with me. Thanks to Valerie for allowing me to use the dumpster. Thanks to the nice cleaning lady for unlocking dumpster and helping me unload everything.

michael b. | Overall Experience |
Clasificación:

Disappointed that your "grace period" for moving out is not flexible, otherwise happy with the site and staff

Bill B. | First Impressions |
Clasificación:

Great service , been renting there off and on for years

Anthony W. | Overall Experience |
Clasificación:

Valerie and her staff were all very pleasant whenever I saw them on the property or visited the office. Valerie was wonderful when I rented and upgraded. I would definitely recommend this location

Yadira G. | Overall Experience |
Clasificación:

In my experience, good deal, helpful, friendly but for a 5x5 the price very expensive. but in everything else. excellent treatment.

Thomas S. | Overall Experience |
Clasificación:

Good service at an excellent facility.

CONNIE D. | Overall Experience |
Clasificación:

I used this storage area for 17 years and was always very happy with all aspects especially the courtesy of the office personnel. I always felt my things were safe. I would definietely recommend.

dave s. | Overall Experience |
Clasificación:

I have used this storage placee a few time's now and i will go back if needed again. Thank You

garry t. | Overall Experience |
Clasificación:

Staff extremely helpful when needed. Hours for non 24 hour access are very good. Gives you a lot of choice when to get into your storage unit. This is my second time using them.

GREGORY M. | Overall Experience |
Clasificación:

Overall good service and clean facility. Staff members are always willing to help with anything. Thank You

SHERRI P. | Reservation |
Clasificación:

By far, the best managed facility ON THE PLANET! The manager is always on premises and available to assist in any way needed. My business feels very appreciated! They have a customer forever with me.,

Tanya T. | Overall Experience |
Clasificación:

Staff was friendly and the emails were are a good reminder to pay your bill. If had any questions they were always answered. I would recommend to friends and family to use your facility.

Alicia H. | Overall Experience |
Clasificación:

The manager valerie was so wonderful. She worked with me on issues and was very nice and knowledgeable.

Thomas R. | Overall Experience |
Clasificación:

Thank you very much for a very pleasant temporary storage experience. All my best wishes for all of your past, current, and future patrons!

Obryan E. | Reservation |
Clasificación:

Great customer service

Erica P. | Reservation |
Clasificación:

Great clean friendly facility

PHILP B. | Overall Experience |
Clasificación:

The employees were amazing

steve f. | Overall Experience |
Clasificación:

This is a well-run facility. Staff always helpful.

Kim N. | Overall Experience |
Clasificación:

Second time I have used this storage facility and would do so again. Val is great! Thanks Kim

SCOTT C. | Overall Experience |
Clasificación:

My stay at U-Haul Starkey Rd. was a great experience. Valerie was unbelievably, helpful, and always went out her way to accommodate my storage needs.. It was a real joy to rent space with her.

Debra B. | Overall Experience |
Clasificación:

We were very satisfied with the service we received..If we ever need storage for anything we will use this location at U-Haul. Thank you Valerie!!

JEFFREY W. | Overall Experience |
Clasificación:

Would use them again

EILEEN R. | Overall Experience |
Clasificación:

Good plca to rent

No se han enviado comentarios para esta ubicación.

Volver
arriba