Customer Reviews for U-Haul Moving & Storage at Southside

2,336 comentarios

3101 SW 29th St   Oklahoma City, OK 73119
(@ I-44 and 29th St)

(405) 681-5327

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 7/4/2022: 7:00 a. m. - 5:00 p. m.

Servicios en esta ubicación:

Contáctanos

(405) 681-5327

3101 SW 29th St
Oklahoma City, OK 73119
(@ I-44 and 29th St)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 7/4/2022: 7:00 a. m. - 5:00 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

They were great! They even started it and turned on the ac for me! ⭐️⭐️⭐️⭐️⭐️

VICTORIA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sonya B. 
Clasificación:
4.0

El cliente no dejó un comentario.

James E. 
Clasificación:
5.0

Staff was extremely helpful when dropping off the truck and renting the storage unit. The gentleman assisting me understood how stressful moving is and was extremely polite professional and helpful

Scott W.  |  First Impressions 
Clasificación:
3.0

This location is okay. The guy running it is super nice but wasn't around to check me in when I arrived and didn't realize I was even in the store until I was there for 25 minutes. The customer service via corporate uhaul was trash a complete waste of time. There's really too much to type and my frustrations/concerns were never taken care of. Essentially my inability to rent the uhaul on time cost me $70

Keeley P. 
Clasificación:
5.0

The gentleman who helped me was very customer friendly and my experience was great. I also want to say thank you to your store for allowing the homeless to use your bathroom. What a kind gesture to help others who are not fortunate to have a place of comfort. I will always use this location based on great staff and helping the misfortune. Sincerely, Mary

Mary G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin B. 
Clasificación:
4.0

Customer service was great, truck not so much. Someone had siphoned gas out of the vehicle by cutting the fill neck hose. When I tried to put gas in it sprayed everywhere under the truck. The windshield seal was taped on haphazardly.

Lewis H. 
Clasificación:
1.0

El cliente no dejó un comentario.

daniel S. 
Clasificación:
3.0

Too expensive

NAOMI R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Fredy P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Diana E. 
Clasificación:
5.0

Customer service was great, but trying to do everything with the app was clunky and slow. I won't use it next time.

Gary L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rex B. 
Clasificación:
3.0

There was no gas in the truck. We reserved two appliances. Recieved call at 9:14 about 9am reservation. Got there at 9:20am no gas in the truck, one of the appliances not in there then the truck was shaking and not wanting to catch the gears.

Bobby W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brenda B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kennethra G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nikki G. 
Clasificación:
2.0

10" truck trailer had gasoline spilt in it at pickup. Was told just moped but when you raise trailer door could smell gasoline.

Joshua I. 
Clasificación:
5.0

Very good

Jose H. 
Clasificación:
3.0

To make sure trucks air conditioner works well too! It was missable when loading the truck and looking for to at least the air to find out it did not work.. it sucked and make my move missable.

Cindy J. 
Clasificación:
4.0

The truck belongs in a junkyard it's literally falling apart as you drive

PAUL E. 
Clasificación:
5.0

El cliente no dejó un comentario.

GWEN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Samuel M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary C. 
Clasificación:
5.0

Everything was great

Robert S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jamene M. 
Clasificación:
5.0

Great service

Kenneth A. 
Clasificación:
4.0

El cliente no dejó un comentario.

luis L. 
Clasificación:
5.0

No improvement needed. Jasmine was phenomenal.

leslie H. 
Clasificación:
2.0

Lower the price

Harrison P. 
Clasificación:
4.0

El cliente no dejó un comentario.

SKIP A. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANCISCO C. 
Clasificación:
5.0

Brent provided great customer service and was very helpful!

LaToya K. 
Clasificación:
5.0

Was great

Delano M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Estevan L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tameica J. 
Clasificación:
1.0

Let me know that I can't get my mustang up your ramps. I couldn't Evan utilize the dolly on my rental.

Jerry A. 
Clasificación:
4.0

The Trucks could be more updated. The doors are loose which allows wind to get through causing a loud noise. The volume button on radio would turn down when you hit a bump in the road. This of course is expected in an older uhaul. Other then that it ran great and got really good gas mileage for a big square.

Tony S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Oscar T. 
Clasificación:
4.0

Truck rode very rough, both loaded and unloaded, needs to be serviced

Gary H. 
Clasificación:
5.0

El cliente no dejó un comentario.

RYAN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

CRAIG L. 
Clasificación:
5.0

I am a return customer to the facility I used. Their friendliness and customer service is the best there is. I am grateful for their service

Melodie B. 
Clasificación:
2.0

Unhelpful and rude employee

Jonathan E. 
Clasificación:
1.0

El cliente no dejó un comentario.

ryan H. 
Clasificación:
5.0

El cliente no dejó un comentario.

HANG Y. 
Clasificación:
3.0

The truck needs to be serviced. And was out of alignment.

Keri P. 
Clasificación:
4.0

Office smells like old cigarette smoke covered up with Febreeze

Jonathan C. 
Clasificación:
3.0

the computer system was not easy to navigate, several times I tried to pay my bill online but it would not let me until after the due date, thus I had to pay a late fee,

Richard J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

James M. 
Clasificación:
5.0

What we weren't happy about was the reservation. We reserved the truck a month in advance so it would be close to where we were loading. But first location was 30 miles away and a really bad place. At least the second location was closer and a U-Haul center. But with a months notice should have been the one less than 5 mikes from us.

Lora E. 
Clasificación:
5.0

Nothing I can think of.

James T. 
Clasificación:
5.0

Absolutely friendly people with great customer service!

Prosper S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael S. 
Clasificación:
3.0

Car did not fit on tow, had to drive all the way across town and pickup a different one. Spent 50 in gas

eric F. 
Clasificación:
5.0

Best customer service I have received in a long time. The gentleman that helped me was Brent or Bret not sure however this individual went well above and beyond. He answered all my questions made sure the equipment worked and fixed fuses so trailer light's worked. Awsome and will definitely be back.

Robert B. 
Clasificación:
5.0

El cliente no dejó un comentario.

William C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Karen B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Logan L.  |  First Impressions 
Clasificación:
5.0

Great service as always, Thank You

JOHN H. 
Clasificación:
5.0

Professional, friendly, and accommodating

CONNIE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Taylor D. 
Clasificación:
5.0

Vehicle was well maintained we had just had a ice storm and so the dirtiness of it was understandable the inside was clean the parking lot was a sheet of ice that was the difficult part

JOHN S. 
Clasificación:
5.0

If it could go wrong, it did. All unavoidable things and all on me, not the staff. They were over the top accommodating and made my mess ups so much more bearable. So very thankful for calm and smiley as well helpful staff during my stressful, unexpected move.

AMANDA D.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

JASON H. 
Clasificación:
3.0

Attendant did not inform me of an equipment defect that she had knowledge of . to which I discovered after I was miles away

Willie N. 
Clasificación:
5.0

Quick and friendly service.

FRANK J. 
Clasificación:
4.0

My original reservation was to be picked up at Westpointe Self Storage in Yukon, OK and I was in a time crunch. When I arrived the reservation system crashed. The staff at Westpointe was very helpful. They called multiple locations until they found the closest spot that had the trailer I needed. I appreciate that they went the extra mile!

EDWARD W. 
Clasificación:
4.0

El cliente no dejó un comentario.

YAZMIN J. 
Clasificación:
5.0

Excelente customer service!

LUCIO S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHNNY E. 
Clasificación:
5.0

Friendly staff, everything was ready and waiting on me.

Jeremy S. 
Clasificación:
5.0

Keep up the good work will highly recommend to everyone

Robert C.  |  First Impressions 
Clasificación:
5.0

Very helpful and checking in the vehicle. He was very fast and friendly.

DAVID B. 
Clasificación:
5.0

I would share everything with my friends

Russell E.  |  First Impressions 
Clasificación:
3.0

High rates

Justin C.  |  Overall Experience 
Clasificación:
5.0

Ms Carpitcher was super friendly, willing to put up with me changing my mind on unit size…AFTER she had made the contract and I signed all the pages. So she patiently did it all again. She had 2 trucks that were going out soon, she warmed them up for the people who rented them. (It was VERY cold). She seems to go way above and beyond for her customers. I truly hope Uhaul realizes the asset they have in this manager.

jodie n.  |  First Impressions 
Clasificación:
5.0

Extremely helpful and friendly.

Michael C. 
Clasificación:
5.0

Always enjoy doing business with this location.

JANA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

BILLY A. 
Clasificación:
5.0

I am very upset with uhaul, I had a truck reserved for 1-02-22, at the Newcastle location, when I went to pick up the truck, it was not there. Took over 45 minutes to get someone on the phone. No one called to tell me that it wasn't gonna be there. So had movers just sitting and waiting, paid by the hour. Then had to go farther away just to get a truck. You charged me the extra mileage, didn't care, you just cost me alot of extra money cause someone didn't see fit to call me. Which wasn't my fault, it was uhaul and I'm very passed about it. I wouldn't recommend you ever again. You need to fix the problem. I'm out not just the extra mileage, but had to pay the movers to just set. You owe me for the time and extra mileage. But you charged me over 98.00 when it was said and done. Not a happy camper with you. I want a refund.

CHARLES S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chastity M.  |  Overall Experience 
Clasificación:
2.0

Only had one worker when turned in the truck and was not very efficient at all

ERIC T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barrett B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CLAYTON M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSE J. 
Clasificación:
3.0

El cliente no dejó un comentario.

REBECCA U. 
Clasificación:
1.0

El cliente no dejó un comentario.

philip b.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

EMMANUEL B.  |  Overall Experience 
Clasificación:
1.0

We reserved a 10x15 foot storage unit through uHaul's website last week and were greatly disappointed upon arrival. The storage unit access was through a door smaller than the average front door of a house. This could be expected if it was a smaller unit, but a larger unit would by default have a large garage style entrance. There should be a disclaimer noting this on the website, because we could not fit our couches or other large furniture. Due to the door issue, we had to find another storage facility last minute and it was a terrible inconvenience.

Jacob C.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

MARK H. 
Clasificación:
5.0

Staff was very kind and eager to help.

MATTHEW S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

gregory C. 
Clasificación:
5.0

El cliente no dejó un comentario.

arturo D. 
Clasificación:
4.0

El cliente no dejó un comentario.

LACEY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Armaghan M. 
Clasificación:
3.0

The frond shield mirror was missing, the side mirror was cracked, and it was so loud inside truck you could not talk to each other or have a conversation on cell phone. I returned it with more gas then what was asked and no discount and returned it in fewer days then I rented it for and no discount all all.

SANDRA R. 
Clasificación:
1.0

It was busy and there was only one staff. I had a 4pm reservation and didn't make it out of there until 5pm. I needed a dolly, and was told that one was in the truck. There were none in the trucks. If I wouldn't have checked, I would have been screwed. This happened with two different trucks.

KELVIN H. 
Clasificación:
2.0

I requested a 5x9 utility trailer with the front bump out for a motorcycle tire to fit in because I was hauling a new motorcycle. The exact model I needed was there but they gave me a regular flat front trailer instead because the other one "wasn't in the system". If I weren't in a hurry, I would've gone elsewhere.

KYLE W. 
Clasificación:
4.0

El cliente no dejó un comentario.

AUNDRIAMARIE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sheldon B. 
Clasificación:
1.0

El cliente no dejó un comentario.

CARL W. 
Clasificación:
1.0

I needed to rent a pickup truck for a few weeks and was told by the U-Haul employee that weekly and monthly rates were not available. I saw a sign on the wall giving a break down of the daily,weekly,and monthly rates and mention it to him and he said they needed to take it down because they only did daily rates. When I returned the truck a different employee told me, after the payment was made ,that I should have gone with the monthly rate. I told him what the other employee had said and said that it was incorrect and that they offer the weekly and monthly rate and that there was nothing he could do to make it right. There was over a $500 price difference between the daily and monthly rate! I will never use U-haul again. Scamming thieves!!! Everybody stay away from this place!!!

VALDEMAR O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald N. 
Clasificación:
5.0

The manager was very polite and I had a very pleasant transaction.

Scott S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENTON G. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHEN R. 
Clasificación:
1.0

The manager refused to listen to us and actually started a fight with my mom. She has no customer service skills. I was over charged approximately 60 miles because they didn't check the milage when we dropped it off more than 12 hours early. I will never use this service again

KAREN N. 
Clasificación:
5.0

El cliente no dejó un comentario.

WANDA M. 
Clasificación:
2.0

I don't know about the next customer, but assigning a truck that is going one way that does not have cruse control is not right! The truck you assigned me was not comfortable and it was extremely noisy in the cab. Not a good experience at all.

Rob B. 
Clasificación:
5.0

Really affordable and very helpful employees

Anthony W.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Tatiana B.  |  Overall Experience 
Clasificación:
2.0

It's in a very bad part of town and the storage units have a chicken wire roof so this is not a secure location if someone were to break in. On top of that there was a rat trap in my unit. Also it is a 2 story storage building with no elevators to cart heavy items to the top floor.

Austin C.  |  First Impressions 
Clasificación:
5.0

They were able to address my scheduling discrepancy, which I've mistakenly entered.

Florence J.  |  Overall Experience 
Clasificación:
5.0

👍🏼

maria g.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher S.  |  Overall Experience 
Clasificación:
5.0

Good 100% only sw 29 good service thank you

LORENZA H.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Ronnie S.  |  Overall Experience 
Clasificación:
5.0

Fantastic company

archie w.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Robin B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis P.  |  First Impressions 
Clasificación:
4.0

Worked with me on my last minute move. Nice and Polite will definitely use again if needed. Was also very understanding when I call after hours number. The only problem is those stairs Needs a lift to get stuff to second floor.

Vivian b.  |  First Impressions 
Clasificación:
5.0

I'm very well pleased with the services I received at U-Haul on Southwest 29th off of i-30 or 5:44 every time I come it is a very pleasant visit very courteous to the customers and show me to my storage so I don't get lost looking for it when I return with my things easy in and out access with your swipe I really appreciate you all services and the deals that you always have every time I come thank you it was truly Vernessa Carr

vernessa c.  |  First Impressions 
Clasificación:
4.0

Jasmine at the SE 29th location in Oklahoma City was very helpful with the return of the truck and providing options for storage.

Ronnie S.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

PATRICK H.  |  First Impressions 
Clasificación:
4.0

You dont pro rate the fee when moving out? I was also charged a late fee so 1 week cost me $90. Thats as big a rip off as ive ever seen!!

donnie e.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Frankie B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jazzmen S.  |  Online Move In 
Clasificación:
5.0

I am so pleased with my entire experience, wish I could give more ***stars*** This move was sudden and totally unexpected. Less than a week to be back to OKC after almost 3 yrs in illinois! Everything that could go wrong in a 13hr drive with a 87 lb dog, went WRONG!! I was exhausted stressed and running late. When I contacted them to let them know I was working fast as possible to unload and get it in , they nicely interrupted my explanation and gave me a 24hr extension with no late fee then told me I had free storage for a month since I was coming from out of state I could not believe after all my worrying that I could not only could just stop and rest awhile before unloadin but I would have a much more convenient and safe place to store my things while I figured out my next step in relocating. And the friendly people and service proved a constant the entire 3 months that I rented the unit... Absolutely top notch service All around!!

Valorie B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ricketa C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Letonia S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

okwa o.  |  Overall Experience 
Clasificación:
5.0

The girl was very nice and friendly

nancy i.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

wendell s.  |  Overall Experience 
Clasificación:
5.0

We will only use this Uhaul location! Bob is the best!

Joetta G.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

latisha s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark S.  |  First Impressions 
Clasificación:
5.0

Great customer service!!

Qasim A.  |  Overall Experience 
Clasificación:
4.0

Gracias

donnie e.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

linda k.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Cynthia D.  |  Overall Experience 
Clasificación:
5.0

I have been to many storage units over the years and this is by far the very best

EDWARD E. S.  |  Overall Experience 
Clasificación:
5.0

everything was excellent

donna d.  |  First Impressions 
Clasificación:
5.0

all around excellent service

Shirley o.  |  Overall Experience 
Clasificación:
5.0

Very friendly and helpful. Got it all done fast, and it's convenient. Less stress is always best!

Garry B.  |  First Impressions 
Clasificación:
5.0

Bob was very helpful

Frankie B.  |  First Impressions 
Clasificación:
5.0

Ty for all your help and your staff were pleasant and helpful I would highly recommend this facility God bless thank you Shelly Merwin

SHELLY M.  |  Overall Experience 
Clasificación:
5.0

They couldn't be anymore helpful. Great experience!!!

john b.  |  First Impressions 
Clasificación:
5.0

The staff at this location was wonderful I will definitely return to your location 😘😘🤔🤔🤔💯💯💯💯💯

vernessa c.  |  Overall Experience 
Clasificación:
5.0

Outstanding service personnel I couldn’t have had a better experience.

Thomas C.  |  First Impressions 
Clasificación:
5.0

Very helpful

johnny b.  |  Overall Experience 
Clasificación:
5.0

The staff was friendly, the manager Bob most helpful and thoughtful. The place was clean and welll lit. When I ran out of supplies (tape etc) they were all availale in the office.

susan e.  |  Overall Experience 
Clasificación:
5.0

This branch was more than helpful with any need we had, they did go above and beyond any storage company I have previously rented from.

Christopher K.  |  Overall Experience 
Clasificación:
5.0

kind, courteous service - exceeded expectations - awesome customer service

Karen P. | Reservación
Clasificación:
5.0

Your staff was amazing

vernessa c.  |  Overall Experience 
Clasificación:
5.0

Great staff

ROSEMARY R.  |  Overall Experience 
Clasificación:
1.0

I have moved every year for 3 years and have used uhaul for everything and loved it. This was the worst experience. Lady made me lift and move my own trailer and was very rude and demanding.

Kaci C.  |  Overall Experience 
Clasificación:
5.0

Great place !!!! Bob is excellent!!!!

GREGORY G.  |  Overall Experience 
Clasificación:
5.0

Very nice people

Ella R.  |  Overall Experience 
Clasificación:
5.0

Bob and crew were probably one of the nicest U hauls facilities and people did I've dealt with in a long time. Thanks to Bob and crew Should I need one in the future I wouldn't hesitate to. CB

CYNTHIA DENISE B.  |  Overall Experience 
Clasificación:
5.0

Ok

jesse a.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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