Customer Reviews for U-Haul Moving & Storage at Southern and Unser

1784 comentarios

1650 Southern Blvd   Rio Rancho, NM 87124
(One Block West of Unser on Southern)

(505) 891-3459

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(505) 891-3459

1650 Southern Blvd
Rio Rancho, NM 87124
(One Block West of Unser on Southern)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

The staff at this location are very helpful and friendly. Very well run establishment.

andrea g.  |  First Impressions 
Clasificación:
5.0

Manuel, was his name I think, he was so helpful. I was traveling in town and didn't get to the facility in time I called and he was very polite and helpful when I called to tell him I was going to be late. I also rented a storage unit and he helped with everything making a stressful time really easy! Thank you so much I will definitely recommend this location.

Kischea T.  |  First Impressions 
Clasificación:
5.0

I have worked with this location twice in the past. All U-Haul locations should be this professional. It is clean, organized and well managed. Should I ever need U-Haul's services again, I will definitely seek out this location. You are fortunate to have people working for you that want to meet the needs of your customers.

Wayne P. 
Clasificación:
5.0

Top to bottom, inside and out, this is a finely run establishment and the staff is beyond helpful. I will happily use this facility for a while and will use this facility for all of my moving needs moving forward.

Charles M.  |  First Impressions 
Clasificación:
4.0

Good quick service

FRANK W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joann P. 
Clasificación:
5.0

maybe a complimentary back rub (O; Jk Actually thought everything was just perfect. All the attendees were very friendly and efficient. Great experience!

Steven K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marcia W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Melinda F. 
Clasificación:
1.0

I set up auto payment when I rented the unit. The first month was free but when the bill came due for the second month, I was fighting wildfires out of state and charged a late fee. The billing was "fixed" with the same result the following month. Once it was "fixed" again, I got several threatening emails after about late fees. Fix your system. Stop stealing from and harassing your customers.

Robert F.  |  Overall Experience 
Clasificación:
5.0

Love the people I met there, very helpful in all ways...kinda wanted to ask them... do we know each other from somewhere. Great staffing. They Get A Gold  in my book. 1. Teamwork 2. Attention to customer's needs 3. Well informed of job 4. Just a great quality of people. 5. Uhaul truck preformed well 6. Thank You

MATTHEW H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW H. 
Clasificación:
5.0

El cliente no dejó un comentario.

jose M. 
Clasificación:
5.0

Professional and organized. Good friendly service.

Debra T. 
Clasificación:
5.0

The self check in process is go awful. Never doing that again. Otherwise the people were awesome friendly and helpful 11/10

Zachary S. 
Clasificación:
5.0

Everyone was so nice and helpful. They really made it easy to get things straightened out. Even after needing more units than we originally thought, they were very helpful. Plus, y'all are way better priced than "the other guy".

jamie l.  |  First Impressions 
Clasificación:
5.0

All very courteous friendly and patient.

Linda S. 
Clasificación:
1.0

I was over charged for gasoline. I got cheated

Mozelle Q. 
Clasificación:
5.0

Great staff, very helpful

Brent L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daon D. 
Clasificación:
5.0

El cliente no dejó un comentario.

christian J. 
Clasificación:
5.0

All in all it was a great experience!

scott B. 
Clasificación:
5.0

Really can't think of a thing very quick, efficient and helpful

Richard L. 
Clasificación:
5.0

Perfect!

Edwin N. 
Clasificación:
5.0

The location was fine however I was contacted 45 minutes before pick up stating the equipment would not be available.... equipment I reserved a month earlier... I would never recommend uhaul as a Choice for rental. I know the owners of each location are doing their best but I have never seen a more poorly run corporation

Robert F. 
Clasificación:
5.0

El cliente no dejó un comentario.

David F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Vanessa P. 
Clasificación:
5.0

the place was clean I check my things in about an hour and less then 100 dollars thanks u haul

David G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

William M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Derrin B. 
Clasificación:
5.0

El cliente no dejó un comentario.

theresa v.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Theresa W. 
Clasificación:
5.0

El cliente no dejó un comentario.

James T.  |  First Impressions 
Clasificación:
5.0

Very friendly helpful staff no sales pursue on extra items. Just listen to my needs of service that what I was looking for. And got me in and out fast thank you.

John K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Nichole L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jo T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter R. 
Clasificación:
5.0

During normal business hours at this location, it seemed faster to check in at the counter rather than online.

Sandy B. 
Clasificación:
5.0

The staff was very helpful and quick

Ethan B.  |  First Impressions 
Clasificación:
3.0

The 26' truck I was given was new and clean, but the A/C didn't work. It blew warm air. Made the trip from New Mexico to Georgia absolutely miserable. They should definitely make sure the truck is in good working order before releasing it to customers.

Kenneth B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua M. 
Clasificación:
1.0

Worst experience in my life with uhaul! Would not recommend this location!! Very rude staff!!

Cheyenne M. 
Clasificación:
5.0

Personable. We have worked with 3 locations in the past few months and this location was the best!

Randal C. 
Clasificación:
5.0

Extraordinario servicio al cliente

SALVADOR C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thom S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carla D.  |  First Impressions 
Clasificación:
5.0

Guy at check in was very nice and super friendly!

Jennifer L. 
Clasificación:
5.0

The gentleman that attended us was very very nice very courteous I would definitely recommend this to my friends and family

Armando s.  |  First Impressions 
Clasificación:
1.0

The 24 seven system didn't work at all I waited for 2 to 3 hours to even get the truck locally and associate ended up showing up but if not I would've gotten the truck I couldn't start packing at night and it screwed up my entire move and I would never recommend The company to anyone unless I was compensated For the entire shit very disappointed at first I thought it was going to be an excellent experience but I was proven wrong and then I had to take the truck all the way back across town when I need it to be at my second job because each location has their own equipment

Mikal C. 
Clasificación:
5.0

JD and Micah are the best! They treated us very respectful and always helpful. They always had a good attitude. You have a great team at this location!

David W.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

William B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicole C.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Jason C.  |  Overall Experience 
Clasificación:
5.0

Friendly staff and easy process to retrieve the rental truck. It was an excellent experience. ¡Gracias!

Jeffery A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Bartholomew S. 
Clasificación:
5.0

Changing the reservation I made in Feb at end of March because Sacramento U-Haul stopped renting trucks one-way out of state was incredibly stressful and required a lot of extra planning/coordination. Once I got connected with human beings on your phone lines, I was taken care of, but the wait times were incredible. I was impressed with the delivery and pickup and drop-off/pickup of the boxes; including when I needed to order another one the day of packing. The women driving the trucks/donkeys were so expert. It would've been less stressful if I could've gotten a written confirmation that U-Haul Rio Rancho was going to deliver the boxes to my home 80 miles north. Even though I was told this on the phone, it was not in print, and I worried, especially when I couldn't get hold of anyone on the phone. Thank you. I will definitely use U-Haul again, but now I have more experience! ;) ~ liz

Elizabeth G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald C. 
Clasificación:
5.0

Everyone was so friendly and helpful! We had a very good moving experience.

Becky M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN D. 
Clasificación:
5.0

Although my experience was excellent, from rental to checkout, the way the "entrance" aspect of the facility, just felt unsecure. I'd rather have seen a security gate, that opens and closes, with a code, and a camera. Having the entrance open like that, I did not feel secure in leaving my worldly goods there. I never used the storage we rented, for this reason. I just waited out the month, and closed out my account. It was just too open for me.

DAWN M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

kevin D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard S. 
Clasificación:
5.0

Great service!

Deanna R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Winston S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Natalie F. 
Clasificación:
5.0

El cliente no dejó un comentario.

pam E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew P. 
Clasificación:
4.0

Truck has tank was only about 3/4 full. No one told me I should return it with a full tank. Since it was full and I had to buy gas to get started, and I returned the truck a day early, I felt they could have made it right.

Nacy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELIJAH E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dell M Howell H. 
Clasificación:
5.0

Nothing! This store is the best location in and around Rio Rancho to make reservations & pick up the vehicle needed for your trip/move. The staff is extremely friendly & helpful & the manager JP is great! We had a small mishap with a rental & he was completely understanding as well as helpful. He is definitely an asset to your company!

Barbara C. 
Clasificación:
4.0

Prices need to go down on renting a truck

Gregorio R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Albert H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard K. 
Clasificación:
5.0

El cliente no dejó un comentario.

pamela R. 
Clasificación:
5.0

All good

Efrain S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roberta C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacqueline D. 
Clasificación:
5.0

The employees at this location on Southern were a lot more Kind, friendly and helpful than the employees at 528. Thank you to those who work at the Southern location. They made it easy to obtain the reserved van and it was easy to return the vehicle as well!

Jessica P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Victoria S. 
Clasificación:
5.0

We moved to New Mexico from Pittsburgh, and found the entire experience with Uhaul completely seamless - you made it so easy for us! From renting pods that were dropped off/picked up (and keeping us up-to-date on their whereabouts) to getting a storage unit, everything was great. Highly recommend!

Jessica S.  |  Overall Experience 
Clasificación:
5.0

I initially went to wrong location for drop off, the manager was less than helpful and lacking customer service. One I arrived at the correct location 1650 Southern Blvd, I was so happy with my experience. The customer service was amazing, the rep was nice and friendly and very helpful. I will only use this location from now on even though its out of my way.

Mikah W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JENNIFER J. 
Clasificación:
5.0

Only had issues with the web site. It was user error (me), but I was not able to self correct. Brick and mortar experience was awesome.

Shelly A.  |  Online Move In 
Clasificación:
5.0

Very friendly staff. So efficient I got in and out within 5 minutes of pick up and same for drop off. Recommending this location to everyone I know.

Jeremy A. 
Clasificación:
5.0

Everything was very professional and excellent service.

Dana W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREW P S. 
Clasificación:
5.0

Truck was a little rough to drive

Victoria S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Aaron B. 
Clasificación:
3.0

The login was good but when I went to the unit the alarm went off when I open and it continues to do this and my name is wrong when I check in and out

Karen c.  |  First Impressions 
Clasificación:
4.0

The truck appeared to be aged and worn. Substantial decrease in speed going uphill. Maybe this truck needs retirement

Mike T. 
Clasificación:
5.0

They do a very good job.

Christine F. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lawrence L. 
Clasificación:
5.0

U-Haul is the best storage facility and this property has an excellent staff Thank you Susan

Susan S.  |  First Impressions 
Clasificación:
5.0

Maintenance on the truck. Seemed like it needed to be balanced.

Cody C. 
Clasificación:
5.0

El cliente no dejó un comentario.

David L. 
Clasificación:
5.0

Great experience! Very quick process, friendly and helpful staff--I appreciate your service. Gracias.

Lisa M. 
Clasificación:
5.0

Pretty good service. No problem. Hope this will stay always.thanks.

Gerardo D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roy W. 
Clasificación:
5.0

All staff is very friendly and helpful

Antoinette L. 
Clasificación:
5.0

I had a great interaction with both the manager when checking out the trailer and the associate when I returned the trailer. All staff was friendly, knowledgeable, helpful and efficient! Time is precious and I appreciate that everything was fast and efficient.

Luke M. 
Clasificación:
5.0

Personal very professional and in and out was seamless

Jake C. 
Clasificación:
4.0

El cliente no dejó un comentario.

BRAD M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia F. 
Clasificación:
5.0

Ask for Andy!! Wow! From the moment I walked in on Good Friday making my reservation to picking up my u-haul I was just amazed and blessed by Andy! I have been going through stage 4 cancer and then covid and no job and I lost my home, my job, my daughter, my dogs and basically my life!! I am 40 years old and on disability and to anyone like myself who has worked for 25+ years, that's a hard pill to take! However, it's the grace and compassion of some that can turn just another horrible situation into a very positive and memorible one and that's worth the time to take a moment out of all of our short lived lives... I was basically homeless.. I needed a washer/dryer... My girlfriend has three teenagers..( yes lots of laundry!) The organization called The Wings Ministry run by the name of Ann Edenfield in albuquerque, New Mexico referred an amazing family who was looking to give their washer/dryer away as a donation but I had no way to transport... Then came Andy from u-haul... Went above and beyond for me and my new family!!! Thank you u-haul... And thank you Andy!!!! Little miracles are what we find hope in!!

Andrew E. 
Clasificación:
5.0

Return of the rental truck was fast and easy. The UHaul attendant was helpful and very friendly! He was amazing. Kudos to having great staff.

Jo Lynn G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JACOB L.  |  First Impressions 
Clasificación:
5.0

Always great customer service and friendly faces! Highly recommend to all needing rental vans.

Michael L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Acacia G. 
Clasificación:
5.0

Overall I all I was pleased with the unit. Unit was nice size, no moldy smell, It felt like a safe area, clean and it had a private bathroom that you have to put a password in to access it. I would use this facility again. My unit let some water in by the front door that a few boxes were a little damp. But wasn't a huge deal.

RICHARD R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

George W. 
Clasificación:
5.0

I believe the name of the individual who checked me in was Jason Hunter. He was polite and explained the contract to me.

Benedict U. 
Clasificación:
4.0

El cliente no dejó un comentario.

Barbara E. 
Clasificación:
5.0

El cliente no dejó un comentario.

paul G. 
Clasificación:
5.0

Josh provided knowledgeable and exceptional service. Keep him around/give him a raise!

Garridon G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan H. 
Clasificación:
5.0

Keep up the great work! very pleasant experience. Will be returning.

Jose R. 
Clasificación:
5.0

I don't appreciate being charged over $40 for an hour and 11 miles of use. You lost me as a cross country move customer at that point!

Lorraine S. 
Clasificación:
5.0

Great Job!

Bernadette F. 
Clasificación:
5.0

All staff members were kind and friendly. It was a good experience. Thank you all!

Daniel Z.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Gregory H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

sheri o.  |  Overall Experience 
Clasificación:
5.0

Thank you!!

Joshua C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel Z.  |  First Impressions 
Clasificación:
5.0

This process was so easy compare to other storages I looked into. No pressure to buy unnecessary products. I loved everything about this process. Easy online reservation and check-in. The gentleman, I believe his name was Andrew, he checked me in and he was so kind, professional, helpful and courteous. Thank you Andrew!

Jill F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyson C.  |  First Impressions 
Clasificación:
5.0

Great service. Great staff.

Robert K.  |  First Impressions 
Clasificación:
5.0

The young man who helped us was amazing. He greeted us immediately upon entering the store. He was very helpful. It was a great experience. I'm happy we chose U-Haul.

Rebecca T.  |  First Impressions 
Clasificación:
5.0

Renting a unit was simple and the staff was helpful. This first month free definitely helps me as well.

ryan a.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis G.  |  First Impressions 
Clasificación:
1.0

El cliente no dejó un comentario.

phillip m.  |  Overall Experience 
Clasificación:
5.0

They were very helpful and was able to accommodate on very short notice

Norma T.  |  First Impressions 
Clasificación:
5.0

Awesome

Andres M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Crystal R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Cecelia C.  |  Overall Experience 
Clasificación:
1.0

Alarm card did not work . Slipped and fell on ice that ran down the whole storage isle had no salt or dirt . Only one way in and out of isle.

mark r.  |  First Impressions 
Clasificación:
5.0

Moving is almost always stressful. The staff at this location just makes the moving life much easier.

Michael H.  |  First Impressions 
Clasificación:
5.0

Excellent customer service, would highly recommend! We moved across the country during a pandemic, and needed someplace to store the U-Boxes while we got settled in. This location's staff was always incredibly helpful!

Jessica S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Catherine B.  |  Overall Experience 
Clasificación:
3.0

I would love to give this storage facility a 5 star rating but due to issues at move in I had to only do 3. After a long day of moving we arrived at the storage unit to unload our truck and our units still had locks on them. Our access key did not work as well and said denied when we swiped. There was a number to call and Josh showed up to unlock the units after a 15-20 minute wait. Even though the issue was resolved it was frustrating to arrive and not have access to our units.

Crystal R.  |  First Impressions 
Clasificación:
5.0

They were able to immediately upgrade me to a larger sized storage shed. I chose the wrong size. Very helpful!

Tina F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTINA L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Valerie R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sigfried S.  |  First Impressions 
Clasificación:
5.0

Thank you for the great service and convenience

Susan S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Leonard s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

April D.  |  Overall Experience 
Clasificación:
4.0

Staff was very helpful and friendly and made the process easy. The only issue was we had reserved a larger drive up storage unit, and when we arrived to obtain the unit and put things in storage there was not one available so we received two smaller units that would be equal to the larger unit square footage wise. The problem with that is the smaller units were harder to navigate with some of the furniture and other things we were storing.

Diane m.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Gloria j.  |  First Impressions 
Clasificación:
5.0

The men and women made sure they could help me. What a great crew. Thank you so much.

rose j.  |  Overall Experience 
Clasificación:
5.0

The employee made my experience an excellent one!

Jennifer S.  |  First Impressions 
Clasificación:
1.0

El cliente no dejó un comentario.

NICHOLAS B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Theresa G.  |  Overall Experience 
Clasificación:
5.0

The staff was very helpful and friendly.

dawn w.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard T.  |  Overall Experience 
Clasificación:
1.0

I would like to speak to Joshs boss please. He was very rude and I switched out to a bigger unit and he was in a rush and was not willing to work with me or be flexible nor did he provide me with access and took my previous card from the smaller unit and did not give me access with the bigger storage . I went the following day to obtain access and the worker there had to re/ do my contract because Josh the manager did a very poor job in doing so. The employee who had to fix his mess up was very professional. He was also very rude to my niece as well. Please have Joshs boss call me. Gracias.

Douglas A.  |  First Impressions 
Clasificación:
5.0

Very helpful and friendly staff!

Charles G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

john R b.  |  First Impressions 
Clasificación:
1.0

I rented an indoor storage unit at the Rio Rancho Facility, went through all the paperwork and secured the unit. Not long after I rented it, Uhaul rented it under me before I was able to move in. Nothing written or spoken that I had x-days to move in. Then, they claimed no record of my agreement. Spoke to Paula at Corporate who was extremely rude and she continued to raise her voice that I was wrong and I was responsible. HORRIBLE CUSTOMER Service!

Daniel C.  |  Overall Experience 
Clasificación:
2.0

Paid for a full month of rental and was able to empty the unit 5 days later and was rudely told Uhaul does not prorate so it's my loss. I'll never recommend Uhaul again. Walked away a disappointment customer who has used your services many times. Extremely disappointed.

Alan S.  |  Overall Experience 
Clasificación:
5.0

U-Haul was able to accommodate an emergency situation while trying to get my Dad packed and out of his house in time for closing. We were able to reserve a storage unit (same day) and a truck to move items with short notice for a reasonable price. Staff was helpful and responsive. Transactions were quick and truck and storage unit were clean and ready-to-go!

Mara C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

matthew g.  |  Overall Experience 
Clasificación:
5.0

No problems!!!

Julee A.  |  Overall Experience 
Clasificación:
5.0

The gentlemen who assisted me was very nice he took the time to really explain the rates. Gracias.

Gilberto R.  |  First Impressions 
Clasificación:
5.0

The facility and the unit itself were pristine clean. The facility outside and inside is very well lit. I spoke with Jason on the phone and then met with him at the facility. He was polite and efficient throughout the transaction. Thank you U-Haul for maintaining such high standards. Susan

Susan S.  |  First Impressions 
Clasificación:
5.0

Very pleasant experience would recommend it to anyone who needs extra storage space or just peace of mind knowing your belongings are cared for when you’re not there!

denise m.  |  Overall Experience 
Clasificación:
5.0

Overall, this was a great experience from beginning to end. Very friendly, knowledgeable staff and helpful as well. Very happy with our choice.

Janice S.  |  First Impressions 
Clasificación:
5.0

Friendly customers service. Associates went above and beyond to help us.

jesus L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

dorothy e a.  |  First Impressions 
Clasificación:
5.0

Had no worries knowing that my belongings were safe. Very good about reminders when payments are due. Convenient options to pay. Hassel free.

Denise U.  |  Overall Experience 
Clasificación:
5.0

Great staff, excellent facility!

JOSEPH B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

greg D.  |  First Impressions 
Clasificación:
4.0

You advertise as "most economical" but that is far from the truth.

Robert F.  |  First Impressions 
Clasificación:
4.0

There were mice in the storage units but other than that it was good.

Rose C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacqueline M.  |  Overall Experience 
Clasificación:
5.0

Very helpful and friendly staff, I highly recommend this location.

LISA A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

jeff s.  |  Overall Experience 
Clasificación:
4.0

Upon clearing out the storage shed there was rodent feces everywhere. I did not locate any rodents but can tell they were there and they chewed through some of my daughter's clothing. That is not why we closed this. I was able to consolidate my daughter's items with my son's. This was cost effective and indoors. The online made it difficult to pay my monthly part due to it would show $0.00 due. It was after the due date I would see I owed. Just little things. Never have had an issue too crazy. Thank you, Valerie Garcia

valerie g.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

April L.  |  Online Move In 
Clasificación:
5.0

Great website, user friendly, facility is clean and designed for easy in and out. Has everything I need. Thanks.

Judy S.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Brent T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

mary f.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles G.  |  First Impressions 
Clasificación:
5.0

Erik was excellent. After driving from CA to NM, Erik noticed the ball on the hitch was broken. Traveling across country would have been catastrophic! He was quick to identify issues and helped us to safely make our trip! Thanks Erik

Elizabeth F.  |  Overall Experience 
Clasificación:
5.0

These were the friendliest people, care giving, professional, made my moving easy. I would highly recommend this U-Haul facility implicitly for storage needs, moving supplies, tools and rental needs. Thank you so much guys.....珞

IDA G.  |  Overall Experience 
Clasificación:
5.0

Josh and his entire team is professional and excel in customer service. I have rented numerous vehicles and storage. Purchased many items and have been very pleased with their service. During these challenging times this facility helped me to remain consistent and worked with me to achieve what I believe is personal success and for that I would highly recommend them to anyone in need of a great moving experience.

Richard S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVE T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth F.  |  First Impressions 
Clasificación:
5.0

the woman who signed me up and the manager who helped me the next day was very nice and professional i would recomend to my family and friends.

daniella j.  |  First Impressions 
Clasificación:
5.0

Good group

vince l.  |  Overall Experience 
Clasificación:
5.0

Place is clean and we'll maintained. My belongings were safe and protected from elements. I am looking forward to having items large and small (donated by customers from the green recycling area)o be reused and repurposed in order to save space in landfills. Nice work, Uhaul staff!

Nancy A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Raymond M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

sonya g.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

patricia m t.  |  First Impressions 
Clasificación:
5.0

Movers were great. but should have their own truck. I didn't know this and when they arrived w/o a truck I had to go get one. Include the truck with the booking ,have guidelines for the moving companies. Just a suggestion. U-Haul staff were friendly and helpful. My first time and it was good....Thank you all.

Denise U.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

David M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

chris t.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dale P.  |  Overall Experience 
Clasificación:
5.0

Great staff to work with

ben p.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES S.  |  First Impressions 
Clasificación:
5.0

I made the move across country, zero hassal rent, oh and I didn't need a credit card, My debit card was good, keep this policy. Great experience, good communication in email and convenient facilities everywhere.

Raymond M.  |  First Impressions 
Clasificación:
5.0

Never had problems, was a great place to store items.

Genise Celeste B.  |  Overall Experience 
Clasificación:
5.0

Everyone was excellent.

elizabeth a.  |  Overall Experience 
Clasificación:
5.0

I rented 3 different units and 2 trucks at this location over the course of 2 years. Friendly, efficient staff. Clean, well-maintained facility. Best experience I've had with a storage facility.

Philip P.  |  Overall Experience 
Clasificación:
5.0

Very friendly and efficient. I would highly recommend

cindy b.  |  First Impressions 
Clasificación:
5.0

.

Mathew R.  |  Overall Experience 
Clasificación:
5.0

This is a great group, and facility. Samantha, Andy and Josh have all helped a lot with my move back from SC after handling my Mom's estate. They are really professional, excellent at customer service

THOMAS O.  |  First Impressions 
Clasificación:
5.0

We had an excellent stay at your facility will recommend you. Gracias

david k.  |  Overall Experience 
Clasificación:
5.0

Very clean..would use this storage again

Karen V.  |  Overall Experience 
Clasificación:
5.0

Excellent service and help.

Todd H.  |  First Impressions 
Clasificación:
5.0

Staff are very knowledgeable, offer products in non-challenging ways, offers empathy .thank you.

Maria A.  |  Overall Experience 
Clasificación:
3.0

Facility was clean and all were friendly and happy. But wasn't to happy with not receiving rental bills in the mail. Unfortunately there are still some of us who are older that don't use the internet

Jon G.  |  Overall Experience 
Clasificación:
5.0

Im not sure of the gentlemans name, but he was very nice. I was having a very bad day, and just having someone be so professional and nice he completely turned my day around.

Laura S.  |  First Impressions 
Clasificación:
5.0

Would use again

shawn s.  |  Overall Experience 
Clasificación:
5.0

The guy that helped us was very professional, and provided excellent customer service!!

candice k.  |  First Impressions 
Clasificación:
5.0

Excelente

Karl R.  |  Overall Experience 
Clasificación:
5.0

The storage unit was very clean

April D.  |  First Impressions 
Clasificación:
5.0

Great staff, attentive and knowledgeable. Smooth process! The property well maintained.. Thank you, Darrell.

daryl b.  |  First Impressions 
Clasificación:
5.0

Great service w friendly staff!

LUIS Q.  |  First Impressions 
Clasificación:
5.0

Will always use uhaul for My moving needs

Jessica M.  |  Overall Experience 
Clasificación:
3.0

Some of the staff needs to learn how to speak without being kind is i some of the staff needs to learn how to speak without being rude

STEVEN R.  |  Overall Experience 
Clasificación:
3.0

Took over an hour to rent storage, weren’t sure if they had the size I wanted, they finally went out to check.. we’ll see if they try to bill me for next month.. one month free.

Rick P.  |  First Impressions 
Clasificación:
5.0

Very satisfied about the service. Will definitely use again when the need arises.

Leif C.  |  Overall Experience 
Clasificación:
3.0

Clerk neglected to explain that there were two locations of storage bins and how to open storage bin. After spending half hour trying to open bin, luckily another customer explained how to open bin.

Melvin A.  |  First Impressions 
Clasificación:
5.0

After a long day of moving, the attendant was above and beyond helpful. Our truck actually got stuck and he tried to help us move it. He also stayed late to get us checked in! Fantastic place.

Rachel G.  |  Overall Experience 
Clasificación:
5.0

Everybody were super nice and helpful. Very happy and super thankful

Mykhaylo B.  |  First Impressions 
Clasificación:
5.0

I have only had a unit for 1 day, so this review will be for the initial process.The employee who helped me( Dean Trujillo) was friendly, personable and professional . He gave me a great deal .

Ronald B.  |  First Impressions 
Clasificación:
5.0

Moving in was a pleasant experience. The gentleman who helped us was more than just helpful. Clean facilities as well as wonderful security measures. I would recommend this to anyone.

denise m.  |  First Impressions 
Clasificación:
5.0

Thank you for the excellent service and communication. Lorne A.

LORNE A.  |  Overall Experience 
Clasificación:
2.0

The amount of dirt and black widows in my storage unit was ridiculous! They give you a 4 day grace period for payment but 1 DAY after my payment was due they blew up my phone demanding payment.

SKYLAR S.  |  Overall Experience 
Clasificación:
1.0

2 visits to this location and 2 poor experiences. This time at least the gentleman at the counter was attentive and pleasant. I live 5 minutes away but will drive across town to another location.

darrin a.  |  First Impressions 
Clasificación:
5.0

Very patient answering all my questions!

maria c.  |  First Impressions 
Clasificación:
4.0

No hassle - easy check in nice customer service experience.

Mikel A.  |  First Impressions 
Clasificación:
5.0

I called what I thought was the location but Danielle was OK at the reservation place. But at the location, the British guy was awesome ! He took his time and explained everything to me! ¡Gracias!

Nolberto G.  |  First Impressions 
Clasificación:
3.0

Need to work on the time it takes to make business transactions check in check out time takes to long .

Daniel b.  |  Overall Experience 
Clasificación:
2.0

I preordered a trailer on line, and when I went to pick up it wasn't there. Ender up driving to pick up and return. Not their fault.

Jon G.  |  First Impressions 
Clasificación:
5.0

Gracias

Amy L.  |  First Impressions 
Clasificación:
4.0

no further comment

NICHOLAS D.  |  Overall Experience 
Clasificación:
1.0

I scheduled two weeks in advance and I was sent from one location to another four different location, having uber to the first and three other locations. Spend over $80.00 in uber fees. Ridiculous!

jose n.  |  First Impressions 
Clasificación:
5.0

Sabrina Montoya was super helpful and friendly! Thank you!!!

Patrick G.  |  Overall Experience 
Clasificación:
5.0

very accommodating, good customer service, Nice to start with 1st month free.

Julie G.  |  First Impressions 
Clasificación:
4.0

The front desk attendant is always so pleasant to deal with. We also rent trucks on a regular basis and even when he is pulled in a million directions, he is cheerful and professional.

anita M.  |  Overall Experience 
Clasificación:
5.0

Good assistance and friendly service! Highly recommend

Luz G.  |  Overall Experience 
Clasificación:
5.0

Great attention to clients needs

cecilia e.  |  Overall Experience 
Clasificación:
4.0

I didn't like the fact that I had to buy a key card (I left the previous one at home) on the day that I was moving out. Miscommunication with the key card.

Rebecca R.  |  Overall Experience 
Clasificación:
1.0

The manager is rude & completely unprofessional. I have never been treated so poorly before. I called customer service and they have done absolutely zero. U-haul has lost my business for good.

Brian P.  |  Overall Experience 
Clasificación:
5.0

Very helpful staff and clean facility.

Stephen C.  |  Overall Experience 
Clasificación:
5.0

Great facility and service. Thanks

Alejandro S.  |  Overall Experience 
Clasificación:
5.0

EXCELLENT EVERY STEP OF THE MIVE! Thank you UHaul you are excellent! I will continue to use you all whenever possible! ¡Gracias!

Sharon K.  |  Overall Experience 
Clasificación:
4.0

Great service, great facilities

Justin W.  |  Overall Experience 
Clasificación:
5.0

Amazing staff. Great experience.

carletta d.  |  Overall Experience 
Clasificación:
5.0

Very good and friendly service , it's very convenient to get Uhaul free month promo after being their customer for years , I appreciate it very much

hector b.  |  First Impressions 
Clasificación:
5.0

Great

MICHAEL m.  |  Overall Experience 
Clasificación:
5.0

I appreciated the courtesy shown me and the professionalism. All my questions were answered and a unit secured in a matter of minutes. The unit was clean and ready for use. ¡Gracias!

gail r.  |  First Impressions 
Clasificación:
5.0

they were ready and able to help. They answered our questions and made us feel right at home. Gracias.

amanda c.  |  First Impressions 
Clasificación:
5.0

They were always extremely helpful and courteous

Kevin S.  |  Overall Experience 
Clasificación:
5.0

Storage staff was helpful and understanding.

Richard S.  |  First Impressions 
Clasificación:
5.0

Miss Jen did a very good job. From delivering to picking up the Ubox. She did everything, driving the big truck and operating the forklift. She is one of the best employees. Highly recommended service

Francis C.  |  Overall Experience 
Clasificación:
4.0

Service was great, easy process to get set up with the storage space. Clean place and the man helping me was kind and clear. My only complaint is the pricing. More than I expected.

Casey Len G.  |  First Impressions 
Clasificación:
5.0

Great service.

Peter C.  |  Overall Experience 
Clasificación:
4.0

Way too expensive for long term storage. Lots of options close by.

linda h.  |  Overall Experience 
Clasificación:
5.0

Excellent end to my moving adventure. No problems encountered. Move went as expected.

James W.  |  Overall Experience 
Clasificación:
5.0

Returning the rental truck was painless. It had easy access and the customer representative helped me immediately (sorry I didn't get his name).

Gerald B.  |  Overall Experience 
Clasificación:
5.0

Employees are so helpful and kind, very informative. Your facilities are so clean and inviting. I am very happy that I chose U-Haul

carletta d.  |  First Impressions 
Clasificación:
4.0

Didn't ever see the facility so my ratings based on ease of pick-up and delivery.

tom f.  |  Overall Experience 
Clasificación:
4.0

Good Job

Ronald R.  |  Overall Experience 
Clasificación:
5.0

Staff was very friendly and moved extremely quickly to get me taken care of and on my way.

DUANE B. | Reservación
Clasificación:
5.0

Very helpful when I added a unit

Kevin S. | Reservación
Clasificación:
5.0

Great facility and staff

DONALD R.  |  Overall Experience 
Clasificación:
5.0

Pleased with facility and staff.

kathy k.  |  Overall Experience 
Clasificación:
2.0

I called due to a snow storm that we would need to return the Ubox and dolly a week from when we were scheduled to return it. We were not told that we would be charged 5$/day for the dolly.

Emily D.  |  Overall Experience 
Clasificación:
5.0

Great, new, clean location.

Christopher M.  |  Overall Experience 
Clasificación:
4.0

..

kevin A.  |  Overall Experience 
Clasificación:
5.0

You took so much stress out of my move - thank you!

Lorenza B.  |  Overall Experience 
Clasificación:
5.0

Excellent service. Thanks a lot!

Igor N.  |  Overall Experience 
Clasificación:
5.0

Nice facility and clean and well run. I have covered RV storage and think it is well done and safe and secure. Talked with Danny yesterday about maybe moving spots at some time but really like the facility.

kris j. | Reservación
Clasificación:
5.0

Never went there but the staff were very helpful and friendly on the phone. Have called multiple times with questions and they've always gone above and beyond to help me.

JENNIFER G.  |  Overall Experience 
Clasificación:
4.0

Security needs to be added as for camera's, motion detectors on the ditch side.

james l.  |  Overall Experience 
Clasificación:
5.0

Very convenient.

DIANA S.  |  Overall Experience 
Clasificación:
4.0

Don't know what I'm going to do with the U-Haul lock, do you buy it back?

tanya b.  |  Overall Experience 
Clasificación:
4.0

My experience at this location was a lot better than my experience at other u haul locations.

Mozelle Q.  |  Overall Experience 
Clasificación:
5.0

Easy access, the level of security, cleanliness ability to auto-pay and friendly staff made our 6 month storeage needs a nice, secure and convenient experience!! Thank you so much!!! HK

Holly K.  |  Overall Experience 
Clasificación:
4.0

We did have termites which got into one of our boxes...other than that, it was an excellent place for storage

Julee A.  |  Overall Experience 
Clasificación:
5.0

Excellent service.

Mark S. | Reservación
Clasificación:
5.0

Since I was dealing with a U Box and had it delivered to my address, I never went to the U haul facility. So many of the questions are N/A. The delivery was very dependable. Recommend it!!!!!

pamela s.  |  Overall Experience 
Clasificación:
5.0

We had a ubox held there and delivered to our new home in Albuquerque. All went smoothly and the staff and communication was fantastic. Really pleased with service, have already recommended.

Lorraine H.  |  Overall Experience 
Clasificación:
5.0

Scheduling my U-Box delivery was a little tough, but I understand busy schedules. Everyone I interacted with was professional and did their best to answer my questions.

Elisabeth W.  |  Overall Experience 
Clasificación:
5.0

Thanks for all your help

michael f.  |  Overall Experience 
Clasificación:
5.0

Excellent service.

Mark S. | Reservación
Clasificación:
5.0

Super helpful.

mark S. | Reservación
Clasificación:
5.0

No problems.

rita m.  |  Overall Experience 
Clasificación:
5.0

Great place, helpful employees with fast in and out time!

Elton C. | Reservación
Clasificación:
5.0

They provide great customer service. Peyton was courteous and said they had many customers ahead of me and he would take care of my truck return and email me my receipt as soon as he was finished.

DONALD R. | Reservación
Clasificación:
5.0

The young gentlemen took time to show me the storage unit and explain the access

Julie G.  |  Overall Experience 
Clasificación:
4.0

The container was clean. I would use and recommend U haul again. I was very happy with the entire process. 5 stars!!

Martha S.  |  Overall Experience 
Clasificación:
4.0

Clean and maintained

Patrick H.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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