Jacob was very helpful great customer service it's nothing he could have done betterKamaryn B.
Customer Reviews for U-Haul Moving & Storage at South Lake
Morrow, GA 30260
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.JHAMIEL H.
When rented uhaul rep stated truck was â€œfull tank of gasâ€. I went to truck and noticed it was actually 3/4 full. I went back inside and told the rep. I was told there would be no issues and I would only need to adjust it in the text link. I took a photo of the gas level and left. I returned the truck approximately 4 hours later with exactly 5 miles of use. Gas was added back to the level of which I received it. Rep on site told me there were no issues and then I was charged a refueling fee. I talked to a uhaul rep as soon as I received the email and was told a rep from the office would call me. I never received a call back. Charges were not adjustedJOSHUA E.
El cliente no dejó un comentario.RUSSELL D.
Nothing can be improved. Excellent service all around.TRAVIS T.
El cliente no dejó un comentario.Jeremy M.
El cliente no dejó un comentario.DEANNA R.
The Manager Jacob and attendant Justice were phenomenal!!!! Helpful & Courteous!!! They were willing to go the extra mile for the customer to ensure my safety and security with serviceNATASHA C.
El cliente no dejó un comentario.Joshua G. | First Impressions
El cliente no dejó un comentario.Halona B. | First Impressions
I had the worse experience from arriving to returning the truck. I was charged for fuel that I had already put back in the truck I took pictures before and after of the fuel gage so I know it was right. They put me in a truck when I asked for a cargo Van on my online reservation prior to coming like 4-5 days in advance. The truck would not fit in the garage of the college dorm so we had to load her items on the street in Atlanta and that's was Not safe at all. Tried to call customer service 5 plus times kept getting the run around and diff agents unable to assist me. Sent an email but no one called me back. Just a bad experience with Uhual. I will call customer service again in the early am...DEBRA R.
I had my rental 1 of the employee first told me I couldn't rent for 3 days and then she told me to be back by 615 because the truck was reserved the I stop moving drive all they way back to find out she lied because of that lie I ended up paying 468 for a uhaul I feel like I should receive a discountPERCY S.
The move out date is incorrect. I moved out on Sat May 1st, 2021. At around 10 am. They said the computer was down.janelle a. | Overall Experience
El cliente no dejó un comentario.sheneaka p. | Overall Experience
El cliente no dejó un comentario.robert J.
Everyone was amazingly courteous and helpful. Very professional.Eugenia B. | First Impressions
Can't think of any improvement. I received excellent service.EUGENIA B.
Just keep the same professionalism from all the workers there. Such a great group of workers. I rented from a few other Uhals location but by far this was the best one. Great customer service and it is well appreciated.ozzie C.
Gabby and her husband were very nice, helpful, and accommodating.Alycia A.
The gas was at 1/4 when got in the truck. I put it back at 1/4. I want to know why I was charged?Alneda M.
Appreciate great customer service.LONDEY F.
El cliente no dejó un comentario.RONALD F.
El cliente no dejó un comentario.carol p. | Overall Experience
Everyone is friendly and helpful. You can tell each employee takes pride and ownership of their job. Gabby was AMAZING as I arrived thinking my rental was there but it was another location. They happened to have a rental available and she had me in and out in 20 minutes! I would definitely do business here again!!!JONELLE H.
El cliente no dejó un comentario.KEONDRIA M.
El cliente no dejó un comentario.LAUREN P.
Due to customer service I have to give you a below average.. was charged double and still waiting on a call back and a refund.Natasha D. | Overall Experience
My wife and I love this Mount Zion team from Jeremiah on down to the newest employees. They always get you squared away quickly. They also let you know options to help you save time and money. My storage always feels like home.DeWayne O. | Overall Experience
El cliente no dejó un comentario.TYEISHA J.
El cliente no dejó un comentario.MARQUITA U.
Bueno la persona que atendiÃ³ muy bien Gracias pero cuando lo fui a entregar me lleve la sorpresa con la persona me recibiÃ³ tan bien que yo iba iba a limpiar un poco y me dijo no eso no lo ajÃ¡ usted es un Criente nose preocupe ese es mi trabajo y gracias por venir aquÃ a rentar graciasLUIS H.
Ensure all guest refuels vehicle as stated in contract.VICKI J.
Outstanding service. Attendants were very attentive, seem to work well together. They assisted each other when needed. Explained contract requirements to me very thoroughly especially the cost and liability. Great service. Return service was the same. Very easy.KATHALEEN H.
Thank you for securing my belongings.Stephanie M. | Overall Experience
El cliente no dejó un comentario.Sherry L.
Customer Service is absolutely amazing from Jacob!! I would recommend this company and facility to my university peers! ¡Gracias!Tenesea T. | First Impressions
They went above and beyond to help.Britnay I. | First Impressions
Lower price per mile!!!YEZEXTER M.
Everything and the staff was extremely nice. Jerimiah was such a delight in how he explain everything to me. Thanks for being professional and friendly.BRIGITTE K.
El cliente no dejó un comentario.AIAH M.
That 20' truck shouldn't be on the road. Clean yes. New tires yes. But the steering is totally shot! It shouldn't be doing local trips, much less an 800 mile trip! Great value, nonetheless, but that truck is impossible to drive. Six inches of play in the wheel plus unrelenting darting is awful. This is the only truck rental that's been like this. Appears to be an isolated instance.Angela T.
El cliente no dejó un comentario.JINELL W.
Nothing, my experience was greatSUSAN M.
More registered open. This location can get pretty busy.TARA W.
Love the facility. Need more than one elevator.BRENDA A. | First Impressions
I was sent to the Mount Zioin location because my regular Uhaul location(Hwy 85, Riverdale, ga) did not have any trucks to rent. I'm standing in line and people behind the desk is just taking their time and holding their own conversation. Finally a rep ask me is i needed help. I give her my name and she pulls up my info. Get on her walkie talkie and asked if a truck ready. I see this guy come from the side wrapped in a blanket as if he just woke up and looks at me smile and lays his head on desk next to her computer. I then get my paper work and go outside to see the truck. First truck #1 The truck number does not match was the handwrittem number on the paper. #2 The gas gauge on the paper is not matching the guage in the truck. #3 The truck is pour anti-freeze and you could smell it and 2 uhaul worker acted like they had no idea. Second Truck #1 The truck number and the printed number on the paper does not mactch AGAIN . #2 The gas gauage once again is not matching but it looks just like the last sheet gas gauge. #3 The mileage was way off compare to the numbers on my paper. Inside the truck 141,757 on my paper 140,364 (scam) Third Truck Finally I the correct Truck but I tell the guy that the gas guage in the Truck is at at 1/4 of a tank but this sheets reads the same as the last two sheet. The second sheet he had folded it up and placed it behind his back but I demanded to see it to compare and just as i thought all their gas mileage picture are the same ( scam).LAKEITHA C.
Add more personnel during checkout.KELVIN G.
El cliente no dejó un comentario.DEMARKO I.
GreatLana L. | Overall Experience
El cliente no dejó un comentario.MYEISHA D.
El cliente no dejó un comentario.CARLA H.
El cliente no dejó un comentario.KINGSLEY O.
El cliente no dejó un comentario.shari J.
Great customer service and super easy move in/out. Would recommend for sureRaylin K. | Overall Experience
Speed up the inprocessing and get customers out of the store in a timely manner so we can get on the road with the UHaul/equipment. The fact that the person Jules called was more concerned about her as a new manager rather than me as a customer getting what I needed in a timely manner. Too much time was wasted trivial conversation (that I could hear).MELANIE T.
Nothing, I had a great experience at this locationEDDIE A.
Increase the amount of time on your trailer rentalBRYANT H.
El cliente no dejó un comentario.DONALD B.
I was charged 3x for the same truck waiting to hear from customer service about refund to my accountANTHONY M.
I have use U-Haul for over 45 years from New York to California and Florida. Must say been using this location for the past three years since I moved to Georgia. Overall this is the best U-Haul that I've ever had the experience of running trucks from.GLEN S.
From start to finish this experience was more than wonderful. Keep up the good work if I could give more than 5 stars I wouldtiffanie h. | Overall Experience
El cliente no dejó un comentario.LUIS R.
El cliente no dejó un comentario.Yvonne M. | First Impressions
El cliente no dejó un comentario.RICHARD B.
Nothing. Jordan was very helpful and professional both when I called in with a rescheduling issue and when I arrived the next day. Great service!JINELL W.
El cliente no dejó un comentario.Derrick T.
Keep doing what you are doing.GARFIELD B.
I have no regrets storing my personal items here between moves .Wanda N. | Overall Experience
El cliente no dejó un comentario.deadria D.
I have been a storage and equipment rental customer for 2 years at this location. The General Manager Mr. Scoville and his staff has been the most professional dealership that I have seen. Unbelievable customer service. Staff is very friendly and accommodating. Would definitely recommend this facility for any UHaul needs.Michael S. | Overall Experience
El cliente no dejó un comentario.GAVEN H.
A rare moment, I see no room for improvement. KUDOS to General Manager Mr. Scoville and staff.MICHAEL S.
El cliente no dejó un comentario.ALEX K.
El cliente no dejó un comentario.STERLING T.
El cliente no dejó un comentario.BILLY C.
El cliente no dejó un comentario.TYRAN D.
I will not because I didn't Recieve My Refund From Uhaul. I'm very disappointed in service. I called several time.MARIE G.
The inside could be cleaned out better. The cupholder has some residue inside of it. But overall a good experience.SARAH S.
El cliente no dejó un comentario.PATEL A.
The people that work in this location are some of the best sales people I have ever had the experience of working with. I even had the experience of meeting the person working with the cars and they all were so friendly, I will rent another truck because of this group. Thank you for people like them to work with.CYNTHIA C.
I was scheduled to pick up the trailer at 7 when the store opened. However I stood in the rain for 35 minutes and was on the phone with customer service because nobody was there and the doors were locked. The store hours were posted that they open at 7. I give 5 stars to the customer service lady who was trying to contact management to find out why nobody opened the store on time. Due to getting the equipment late it put me behind on my schedule. I will not be using this location again.ROSS K.
El cliente no dejó un comentario.ghetty h. | Overall Experience
Jacob Staley was absolutely amazing great customer service.KANUNDRA T.
price are different locationSTERLING D.
Just do for the next customer what u did for me good customer serviceMELISIA R.
El cliente no dejó un comentario.T W.
El cliente no dejó un comentario.CHAD W.
Management and staff are extremely amazing people. They turned my bad day into the best day. They're wonderful. I'd definitely go back.TENNILLE W. | Overall Experience
I have had a wonderful experience with U-Haul from boxes to storage... I will continue to use them in the future as needed.Terri S. | First Impressions
We had a pretty big move that required 8 Ubox's all being delivered and picked up at different days/times. Everything was going well until about half-way through when this location lost its UBox driver who did the dropoff & pickups. When an alternate driver/location did not show up for our next drop-off, Jeremiah Scoville the store manager for this location called me to reassure me that he would make sure the rest of our move went off without a hitch. He used his own personal vehicle to tow/transport UBox's to and from our home multiple times to make sure everything was done on time! He stayed in constant contact and communicated with us all along the way. Jeremiah went above and beyond on multiple occasions without complaint - as a matter of fact, he wouldn't even accept a cash tip for all his extra work. Jeremiah is an extraordinary representative for Uhaul that made sure what could have been a terrible experience was a phenomenal one! I cannot say enough good things about Jeremiah and his ownership and care of the customer experience at U-Haul Moving & Storage at South Lake in Morrow, GA. UHaul just secured lifelong customers due to Jeremiah and we have since already rented two additional storage units and a truck with UHaul, without even considering any other company to give our business to.Lauren R.
El cliente no dejó un comentario.Donnell M. | First Impressions
El cliente no dejó un comentario.LIJ G.
El cliente no dejó un comentario.Shekinah G. | First Impressions
El cliente no dejó un comentario.Jerreshia D. | Overall Experience
Great customer service. It was a pleasant and excellent rental experience. Jeremiah was amazing as well!BRITTANY M.
El cliente no dejó un comentario.La Sonya W.
El cliente no dejó un comentario.Regina M. | Overall Experience
The manager and staff were very helpful and friendly. I had my storage for a year and a half. I appreciate it for keeping the area clean. The only thing i didnt like is that they close the storage early, and some people come late from work and we cant get there on time to get something out of the storage. But besides that i love it there and the only reason i left is because i move to a different county. Thank you all for everything and this wonderful experience.Glorianne B. | Overall Experience
My mattress has water damage. Please see picTina S. | Overall Experience
I see no reason for me to charge $20 for not cleaning the truckALUSINE T.
El cliente no dejó un comentario.Callie S. | Overall Experience
Wonderful customer service from the girl inside to the gentleman who sanitized the inside of truck for me!! I will recommend this location to everyone.CASEY S.
El cliente no dejó un comentario.LANCE D.
El cliente no dejó un comentario.DAVID D.
El cliente no dejó un comentario.NICOLE M.
Provide tie down straps that must be returned with the truck.Daniel T.
El cliente no dejó un comentario.CHONTAINE A.
El cliente no dejó un comentario.ALBERT M.
Uhaul was very professional and no changes are neededKATHY B.
El cliente no dejó un comentario.ALMA W.
El cliente no dejó un comentario.Jane L.
El cliente no dejó un comentario.KENNETH W.
El cliente no dejó un comentario.SHEILA B.
El cliente no dejó un comentario.DORCUS M.
El cliente no dejó un comentario.LASHAY L.
El cliente no dejó un comentario.robin p. | Overall Experience
El cliente no dejó un comentario.Eduardo A. | First Impressions
El cliente no dejó un comentario.Kassietta R.
El cliente no dejó un comentario.BEVERLY G.
El cliente no dejó un comentario.Rodtrisa H.
El cliente no dejó un comentario.cheryl b. | Overall Experience
El cliente no dejó un comentario.MICHAEL G.
2nd time renting from that location. Great friendly staff.JUSTIN M.
El cliente no dejó un comentario.Callie S.
El cliente no dejó un comentario.SHIRLEY H.
El cliente no dejó un comentario.Yecy R.
During my time I've had no issues during my rental time. The staff was always nice and friendly. Thanks,Eric J. | Overall Experience
The young that took care of me was very helpful. I can't remember his name but if you check your records you'll see his name. First name started with a J & he's 24 years old. He did an outstanding job!George W. | First Impressions
El cliente no dejó un comentario.Jimmie M.
El cliente no dejó un comentario.William B. | Overall Experience
El cliente no dejó un comentario.BRIAN W.
The staff was greatErika B. | Overall Experience
Mr Deboe was very patient and helpful. Even walked me to my unit and addressed how to access it, how the alarm works, the amount due each month and gave advanced notice of auto pay each month. Great customer service and you get what you pay for and for that I'm a happy customer.Shanel C. | First Impressions
El cliente no dejó un comentario.JOSHUA M. | First Impressions
Always have a great experience with the staff. And the facilities when I come.KimiNicole C. | Overall Experience
El cliente no dejó un comentario.Van B. | Online Move In
Jeremiah, Gabby, and George provided me with the best first time experience.Erika B. | First Impressions
I moved in on Christmas day when the office was closed. Unfortunately, the unit that was set up for me still had a company lock on it when I arrived, which left it inaccessible. Therefore, I was extremely inconvenienced during move-in.LORI H. | Online Move In
El cliente no dejó un comentario.Jerreshia D. | First Impressions
El cliente no dejó un comentario.LISA W. | First Impressions
I don’t remember his name but the guy who set up my storage and closed it out was phenomenalFredisha K. | Overall Experience
El cliente no dejó un comentario.Keith I. | Overall Experience
All staff was very professional, helpful and understanding. Always went the extra mile to make sure our things were safe , property was clean and all equipment for moving in and out was available. Thank you all for a wonderful experience.rachel b. | Overall Experience
I found the U-Haul facilities to be bright, clean and attractive. I felt confident leaving my belongings there. The staff was exceptional. They were personable and very accommodating.constance s. | First Impressions
Thanks for everything..go Steelers 💛💛🖤🖤LaKea A. | Overall Experience
El cliente no dejó un comentario.David C. | Overall Experience
Keep up the good work thanksBrianna C. | Overall Experience
The customer service was Excellent and the facility was very clean. I will definitely use you guy's again for any moving needs. Thank you so much ULONCKA J. | Overall Experience
El cliente no dejó un comentario.Vanessa A. | First Impressions
The staff were very helpful during my moving transition. Great job to everyone.Jamelle S. | First Impressions
The workers re GREAT !!!!!!Veronica R. | First Impressions
El cliente no dejó un comentario.Jacqueline G. | First Impressions
El cliente no dejó un comentario.khadijah b. | Overall Experience
El cliente no dejó un comentario.TRAVENA H. | Overall Experience
I was attended to by a staff who listened, showed me the space and made sure I had a terrific move-in experience. He was very friendly and I felt comfortable dealing with him. ¡Gracias!Akinwale S. | First Impressions
El cliente no dejó un comentario.Gary W. | First Impressions
El cliente no dejó un comentario.Vanessa D. | Online Move In
El cliente no dejó un comentario.Stephanie R. | First Impressions
Dominic was super professional and kind. He answered all the questions I had and was very thorough too! He deserves a great appreciation for a Job well done. Thanks Ms Roberts Jonesboro GA.DEBRA R. | First Impressions
The guys were very niceKaren E. | First Impressions
Everything was wonderful accept for a musty smell in the elevator! The staff was very friendly and helpful!Shayna P. | First Impressions
El cliente no dejó un comentario.DEMETRIA N. | First Impressions
El cliente no dejó un comentario.kizzie m. | Overall Experience
Great facility and staffHENRY B. | Overall Experience
excellentJAMES D. | First Impressions
Thanks for the clean safe place to keep my property in great conditionJames J. | Overall Experience
El cliente no dejó un comentario.ALLESHA M. | First Impressions
El cliente no dejó un comentario.valencia e. | Overall Experience
El cliente no dejó un comentario.Mitchell D. | First Impressions
El cliente no dejó un comentario.wilbert s. | Overall Experience
El cliente no dejó un comentario.willie s. | Overall Experience
The storage facility itself was fine - it's clean and well lit, However; the customer service upon check out was absolutely horrible. Frankly, the service didn't match the facility.CHAMMON B. | Overall Experience
Dominique is an excellent employee always professional and helpful but that manager is terrible aweful at customer rude when speaking with service.His name is Jeremy I believeMyrna T. | Overall Experience
Great crew, really clean and efficientCathy S. | Online Move In
El cliente no dejó un comentario.Tomeica T. | Overall Experience
El cliente no dejó un comentario.abiodun i. | First Impressions
Clean Secure Staff availableShaquaya L. | Overall Experience
El cliente no dejó un comentario.Ciara H. | Overall Experience
El cliente no dejó un comentario.jaqulla g. | Overall Experience
Everyone was so helpful and very nice and accommodating . You couldn't ask for a better staff. Thank you to the crew at Mt. Zion U-Haulpamela m. | Overall Experience
Everything was great!!morgan A. | Overall Experience
El cliente no dejó un comentario.zsa zsa d. | Overall Experience
El cliente no dejó un comentario.ANTHONY M. | Overall Experience
My bank account has been incorrectly drafted by U-Haul and is now overdrafts and in danger in be charged a 35.00 over draft fee by the bank. I have spoken to the manager at this location, he promised the charges would be reversed, nothing as of today, I need to hear back from someone quick.gwen w. | Overall Experience
El cliente no dejó un comentario.Fredisha K. | First Impressions
My contact at U-Haul in Morrow, GA was Dominic. He was very helpful and accommodating. Our move from Gainesville was difficult and we had to move around the schedule of events that changed before our Friday. Considering we had some unknowns Dominic was able to take the stress away by giving our contents a place to land until things became clear restarting our move in date.Brett R. | Online Move In
El cliente no dejó un comentario.Tiara H. | First Impressions
I actually made my reservation through the Lake City u haul location. They were really helpful with getting a cargo van and storage unit secured. I like that the security is top notch.PAMELA H. | First Impressions
The employees were helpful and willing to assist to ensure customer satisfaction.chanelle b. | Overall Experience
My initial contact with the Southlake Self-Storage was a positive and pleasant one. I appreciate the professionalism and friendliness of Josh and Dominick. ¡Gracias!Carole M. | First Impressions
I Appreciate you guys for Your Professionalism and Caring Hearts..It was definitely unforgettable.I definitely will Share my Awesome experience with others If I ever neeto move or store anything, You will be the First to get my business .Mount Zion Staff is Amazing.They need a raise because they go over and beyond to make sure you are accommodated..Superb Customer Service!!Felicia M. | Overall Experience
El cliente no dejó un comentario.JOSE R. | Overall Experience
I was very pleased.Fabian C. | Overall Experience
El cliente no dejó un comentario.Kia S. | Overall Experience
El cliente no dejó un comentario.Aubréy D. | Overall Experience
El cliente no dejó un comentario.TAMEKA M. | First Impressions
Very pleased with the professional and outgoing attitude of the team. Facility was always clean and secure. No safety concerns while visiting the facility and my storage when needing to go at night.cassandra b. | Overall Experience
Was over charged for the unit. Was told it would be refunded upon moving out. They decided to leave it as a credit. Called the 800 #. Was told the facility has to refund it and someone would call me from there. Never happened. Went back there, was told GM will look into it and get back to you. A lot of run around, no resolution.jhonny w. | Overall Experience
This is the first time my husband and I have used any storage facility so we have no other facility to compare it to, however, we can say the experience was smooth and exceeded our expectations. The quality customer service from EVERY team member was AWESOME! The bathroom spotless & smelled like my bathroom at home with pleasant scent. I would definitely recommend the storage in Morrow GA!angel m. | Overall Experience
The Customer Service Here Is Overrated These Guys and Gals Are Magnificentcassandra c. | Overall Experience
The customer service that was provided by each employee was excellent. Our questions were answered and the staff was pleasant. They worked efficiently to get us in and out!angel m. | First Impressions
El cliente no dejó un comentario.Marci S. | First Impressions
El cliente no dejó un comentario.wanda h. | Overall Experience
El cliente no dejó un comentario.desmond c. | First Impressions
This has been my greatest experience with U-haul in 15+ years! Jeremiah and his staff are absolutely "AMAZING!!!" This is customer service at it's finest!!! They made sure that our every need was taken care of and helped my family and I during a very difficult transition process during COVID-19. This Uhaul location on Mt. Zion is beyond clean, "spotless" and an absolute "Blessing!" Thanking God that we choose this location! We will continue to do business at this location for a very long-time! Thank you all again! God Bless!Gervin M. | Overall Experience
Thanks for a great experience. 💯 = Awesome customer service every time. ~ 🅰➕ I will miss Jeremiah, Dominic & Roderick because they became like family to me in Morrow. 💜Traci M. | Overall Experience
El cliente no dejó un comentario.Tusonah B. | Overall Experience
The only thing I would say is to have more staff available on my move out day I had to wait in line 45 minutes because it was only one worker ... and sadly it was the same way on move in day there never enough staff presentTore'Anna D. | Overall Experience
No issues or complaints, would definitely use them againIan W. | Overall Experience
El cliente no dejó un comentario.wanda h. | First Impressions
Staff and facility is excellent. Dominick and the rest of the staff is real chill and helpful. Thank you guys. If I ever need storage again and i'm in the area you would be my go to. I felt like my things were saferodney w. | Overall Experience
El cliente no dejó un comentario.Phylenthia W. | Overall Experience
El cliente no dejó un comentario.Flora B. | Overall Experience
Lavon. I think that his name. He signed me up. His customer service was amazing. I got a bigger unit because he was so knowledgeable. Thanks for everything.Scherezaad M. | First Impressions
El cliente no dejó un comentario.catherine s. | First Impressions
El cliente no dejó un comentario.Phylenthia W. | First Impressions
El cliente no dejó un comentario.Kimberly M. | First Impressions
El cliente no dejó un comentario.cassandra c. | First Impressions
El cliente no dejó un comentario.Barbara S. | Overall Experience
The customer service provided was excellent and would recommend others to patronize this location.chanelle b. | First Impressions
Horrible customer service. Even after settlement this facility sold my belongings into auction. They are inconsiderate they give false information.Lisa B. | Overall Experience
Everyone was very professional and the move was very smoothLanita D. | First Impressions
Everything was finecherly b. | Overall Experience
Great Customer Service With A Wonderful Sense Of HumorSabrina W. | First Impressions
The rental TRUCK was a absolute NIGHTMARE!!! Travelling from Atlanta to Biloxi in a truck where transmission went out on me...ONLY by the GRACE of GOD did this truck break down in front of my new aparBobbie R. | Overall Experience
When I arrived at U- Haul I was greeted by Dominic he has helped in so many ways, he have been so patient with me.When I tell you Dominic was a sales clerk from heaven that alone is an understatement.Madinah A. | Overall Experience
Wonderful facility with great staff.Christopher C. | Overall Experience
Staff was extremely nice and helpfulChristine P. | First Impressions
The staff was courteous and helpful. The equipment was ready.Monica J. | Overall Experience
Very well maintainedDesmond C. | Overall Experience
Excellent customer serviceANTHONY M. | First Impressions
I really hate that my card malfunctioned at night . I made sure to swipe out but when we came back with more stuff they said site is closed access deniedStacey s. | First Impressions
Was treated very well and given complete tour of facility. Good instruction on how to proceed.Victor L. | First Impressions
All the staff were professional, nice and accomidating. Very helpful in addition to being well prepared.Keneith M. | First Impressions
Workers were professional and able to assist with all questions.Christopher C. | First Impressions
Dominick and Kenneth made sure my experience was smooth. Kenneth made sure i had all of my moving supplies and Dominick made sure that a had a unit on the floor i requested when i made my reservation.Tiffany A. | First Impressions
This U-Haul Storage was the best, I would recommend this facility to anyone who is looking for the best, I was never worry about my safety when I enter my unit, my experience was great, Thank You!!!larnell s. | Overall Experience
Thanks for a great experiencejanice s. | Overall Experience
Wonderful, clean well maintained facility!!!Akira E. | First Impressions
Great staffTIFFANY L. | Overall Experience
I received outstanding customer service. I am storing my personal property and things of value to me. The customer service I received has been valued.VIVIAN H. | First Impressions
I would recommend the service at the Southlake location. Justin was great and helped when the people at the Hwy 85 location would. The hwy 85 location is trash!shakira b. | Overall Experience
Dominic was very helpfulLatonya R. | First Impressions
Assigned the wrong unit, promised a return call & didn't receive it. Went in person to move to correct unit, was advised to remain in current unit. I was billed for a larger unit. Decided to cancel.Tanisha L. | Overall Experience
I love the new Uhaul Location. There's an outstanding team of storage agent that work there. They were very professional and knowledgeable when I came in to rent my storage unit.SOPHIA W. | First Impressions
Had a pleasent experience. Very friendly service and most helpful staff. Preston Wragg was superb and i would recommend this location for anyone looking for a complete Uhaul experience.Edgar G. | First Impressions
Would come back agsin...ThanksJACQUELYN S. | Overall Experience
Had the worst move out experience. I reserved a truck at the location for move out and asked for 24 hrs access on the 18th. Neither was done. My move out was horrible, to say the least. Unprofessionalkimalya c. | Overall Experience
Awesome facility and wonderful service from the staffNicola W. | Overall Experience
No major complaintsEmmanuella -. | Overall Experience
Will not go to this store ever.Ketasha W. | Overall Experience
Everyone was very helpful an good energy . Keep up the good work!!!keionndra w. | First Impressions
All the employees at this location are very helpful and I will definitely come back to this location if needed.Tammica H. | First Impressions
Employee very friendly and helpfulLyndia P. | First Impressions
one bathroom was not clean .jamie w. | First Impressions
Some Poor customer service, higher prices then I've paid in both Florida and Alabama. Convenient location, One teammate in particular was great! Super helpful with everything.Johnathon S. | Overall Experience
During my time there I was often bullied into thinking I was about to receive a lien from Jeremiah the GM Wife I did not like it Often when I came there I was hindered from using the restroom by fozzMernette E. | Overall Experience
Terrific service!Milton A. | Overall Experience
manager and his coworker was excellentNicola W. | First Impressions
Great setup. Love the easy access.Charlisa T. | First Impressions
Extraordinario servicio al clienteKrystal H. | Overall Experience
Very niceEdwin R. | Overall Experience
The two young gentlemen/employees gave superb customer service. Gracias.salih a. | First Impressions
N/Cnicole m. | Overall Experience
GreatFlorida J. | First Impressions
The store on MT Zion I give them Thumbs Up There are very professional they helped me and my family out very well I will tell everybody about You all Thanks Very muchshirley D. | First Impressions
The customer service was greatAlicia P. | First Impressions
I placed a reservation for a U-Haul truck and storage. I was able to ren and check out my truck but when I came to get my storage it was the wrong size so a rep help change it but it was on the 2ndNicole W. | First Impressions
This location was by far the most helpful U-Haul location I've ever used. They were friendly, enthusiastic, and very professional. The GM Jeremiah helped me with drop-off location switch.Tyler E. | First Impressions
Love newer location .the guy that set up the storage missed out on informing me of a lot of information but security wise ,i do feel as though my possessions are in good hands. I am glad i chose thisGERRA S. | First Impressions
Very clean and well-maintained.KEASHA K. | Overall Experience
Associates were very helpful and made my experience greatLanaifran B. | First Impressions
Great facilityAkinwale S. | Overall Experience
Very friendly staff, clean and comfortableVeronica C. | Overall Experience
AWESOME, AWESOME, AWESOME!!!Jacqueline W. | Overall Experience
Excellent!robert w. | Overall Experience
Excellent delivery service. I highly reccommmend.Rose M. | Overall Experience
So glad to be out of therePeggy G. | Overall Experience
Jeremiah and his team are first rate!Aaron B. | Overall Experience
The entire staff was very professional at all times and always assisted me in every need that I hadAlicia B. | Overall Experience
I had to wait for a long time, but service was extremely good.GUSTINA C. | First Impressions
After I told the office I would be in on a certain day to pay my bill they called me every few days leading to that day Gabriel even went back and forth with me over the phone not great serviceGeorge W. | Overall Experience
They charged me a $30 service fee when I returned the truck well over the amount at starting point.monique p. | Overall Experience
Great service!!!😁Tracy O. | First Impressions
Staff was great. Location is spotless. My only complaint is that at 9 am on Saturday the line of customers was very long. One more employee working the counter would have helped the 2 that were there.Rhonda P. | First Impressions
The units are priced too highJacqueline L. | Overall Experience
GABBY WAS EXTREMELY HELPFUL..AND SUPER NICE!!!!Corine F. | First Impressions
I absolutely love this location! Not only was the location exceptionally nice & always clean, but the staff was always professional, courteous and very helpful!Roosevelt N. | Overall Experience
Fuzzy the rep was rude when asking different questions about the different sizes of trucks and storage. He lack patience and it shows in his customer service. Also the wait is very long inside .LaShawn M. | First Impressions
We had a ubox at my house so we never were at the facility but it made me answer the questions. Reserving the box, drop off and pick up was easyJack C. | Overall Experience
My experience at U-Haul regarding staff (pleasant and professional), facility (clean and secure), and location was outstanding. Thank you U-Haul staff for a job well done.sharlene v. | Overall Experience
Great facility. I have no worries about the safety of my belongings. The storage facility is clean, well lit with lots of state of the art security. The staff is very courteous. Great experience.Michael S. | First Impressions
The staff was friendly and thorough.KEASHA K. | First Impressions
This is by far the best U-haul experience I've ever had. The location as well as the assistance given by all staff met and exceeded my expectations. I will always refer individuals to this location.Monae W. | First Impressions
Thanks for everythingLaketa B. | Overall Experience
Graciasvickie c. | Overall Experience
For the most part, the staff was friendly, knowledgeable and prompt. The day I moved out of the unit though, service wasn't so quick.LINDA H. | Overall Experience
Servicio amableSharon H. | Reservación
When I first came I was stressed and very upset but at the end of the day my services were met. I appreciate your services at South Lake Uhaul in Morrow thank youVivian h. | Overall Experience
Darlene at the Morrow location was fantastic. She was friendly and helpful. She delivered the boxes in the cold pouring rain and had a smile on her face. Great experience!HELEN G. | Overall Experience
Store manager was nice made a bad situation better.FEDONA D. | Reservación
Welcome to the neighborhood! Nice, new facility; always clean and well stocked; with a friendly & helpful staff! Thx Becky & Jeremiah for A+ customer service! Keep Up The Great Work Team! ➕Traci M. | Reservación
Discounting the dead roaches littered around on the floor, I'd say it's quite a neat storage facility. The only issue I have, is that I was not told of the lack of temperature control.Jordan B. | Overall Experience
My experience was great....thank youKATHY B. | Reservación
I was very unsatisfied with the U-Haul. I was missed lead it I was given the wrong instructions and then I got charge for extra mileage that was not post to be taking offVivian h. | Reservación
Guest service was amazing.TINESHA F. | Reservación
Darlene, Ubox, was great and very professional.Cecily M. | Overall Experience
They have very great customer service!!Candace C. | Overall Experience
Convenient & know there jobKaren L. | Reservación
Everyone I've encountered at the facility was awesomeLACHERYL M. | Overall Experience
The office was clean. The storage facility did not get swept too often. Other feedback, please give customer option to see/walk trough storage unit location (1st or 2nd floor) prior to renting.TWANA J. | Overall Experience
Everyone was very friendly and very helpful. I really appreciate good customer service.pamela m. | Reservación
Long wait for service, otherwise, excellent service.GUSTINA C. | Overall Experience
Everything was finebrittany h. | Overall Experience
If this was the last storage facility i would donate all my things to charity! The manager Jeremiah scoville was rude and insulting! I emailed about his behavior never got a follow call from his bossMarlon T. | Overall Experience
Excellent service very knowledgeable general manager extremely helpful Thanks u haul @ Morrow GAcourtney t. | Overall Experience
The people at this store were the best people to me. Fozzy went beyond,and above. This was my first day in Alt. He helped me so much. I thank him so much.Charlie B. | Reservación
Roaches roaches roachesbarry w. | Overall Experience
I had an excellent experience with the staff and facility!Travet W. | Overall Experience
Call center reps were horrible when communication with customers and Mgr’s.D'Anna b. | Overall Experience
nonebetty s. | Overall Experience
It was a good experience. Everyone was helpful.PATRICE S. | Reservación
Good serviceGUSTINA C. | Reservación
The staff there was very helpful very great hospitality management team was great and I want to thank I believe his name is mr. Fuzzy great jobAnnette C. | Overall Experience
ZMark Q. | Overall Experience
Excellent location, clean and great customer service.frank A. | Overall Experience
I love this place and I will always come backROBYN P. | Overall Experience
It was very frustrating and time consuming trying to arrange to get the pods delivered to my house. The staff was not knowledgeable of pricing for delivery and unloading and was very unhelpfulDebby S. | Overall Experience
The storage facility was very clean and well maintained. The staff was excellent.Leteshia C. | Overall Experience
Really great service and they were very understanding of your situation.Morreys G. | Overall Experience
Great Facility I was very pleasedRAVEN B. | Overall Experience
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have an adaptive reuse program to better the enviroment!