Customer Reviews for U-Haul Moving & Storage at South Lake

1775 comentarios

1549 Mount Zion Rd   Morrow, GA 30260

(678) 369-2753

Location Hours

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Services at this Location:

Contáctanos

(678) 369-2753

1549 Mount Zion Rd
Morrow, GA 30260

Services at this Location:

Location Hours

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
Ubicación con reutilización adaptada

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Thank you for securing my belongings.

Stephanie M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sherry L. 
Clasificación:
5.0

Customer Service is absolutely amazing from Jacob!! I would recommend this company and facility to my university peers! ¡Gracias!

Tenesea T.  |  First Impressions 
Clasificación:
5.0

They went above and beyond to help.

Britnay I.  |  First Impressions 
Clasificación:
5.0

Lower price per mile!!!

YEZEXTER M. 
Clasificación:
5.0

Everything and the staff was extremely nice. Jerimiah was such a delight in how he explain everything to me. Thanks for being professional and friendly.

BRIGITTE K. 
Clasificación:
5.0

El cliente no dejó un comentario.

AIAH M. 
Clasificación:
5.0

That 20' truck shouldn't be on the road. Clean yes. New tires yes. But the steering is totally shot! It shouldn't be doing local trips, much less an 800 mile trip! Great value, nonetheless, but that truck is impossible to drive. Six inches of play in the wheel plus unrelenting darting is awful. This is the only truck rental that's been like this. Appears to be an isolated instance.

Angela T. 
Clasificación:
5.0

El cliente no dejó un comentario.

JINELL W. 
Clasificación:
5.0

Nothing, my experience was great

SUSAN M. 
Clasificación:
5.0

More registered open. This location can get pretty busy.

TARA W. 
Clasificación:
5.0

Love the facility. Need more than one elevator.

BRENDA A.  |  First Impressions 
Clasificación:
1.0

I was sent to the Mount Zioin location because my regular Uhaul location(Hwy 85, Riverdale, ga) did not have any trucks to rent. I'm standing in line and people behind the desk is just taking their time and holding their own conversation. Finally a rep ask me is i needed help. I give her my name and she pulls up my info. Get on her walkie talkie and asked if a truck ready. I see this guy come from the side wrapped in a blanket as if he just woke up and looks at me smile and lays his head on desk next to her computer. I then get my paper work and go outside to see the truck. First truck #1 The truck number does not match was the handwrittem number on the paper. #2 The gas gauge on the paper is not matching the guage in the truck. #3 The truck is pour anti-freeze and you could smell it and 2 uhaul worker acted like they had no idea. Second Truck #1 The truck number and the printed number on the paper does not mactch AGAIN . #2 The gas gauage once again is not matching but it looks just like the last sheet gas gauge. #3 The mileage was way off compare to the numbers on my paper. Inside the truck 141,757 on my paper 140,364 (scam) Third Truck Finally I the correct Truck but I tell the guy that the gas guage in the Truck is at at 1/4 of a tank but this sheets reads the same as the last two sheet. The second sheet he had folded it up and placed it behind his back but I demanded to see it to compare and just as i thought all their gas mileage picture are the same ( scam).

LAKEITHA C. 
Clasificación:
5.0

Add more personnel during checkout.

KELVIN G. 
Clasificación:
5.0

N/C

FLORA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEMARKO I. 
Clasificación:
5.0

Great

Lana L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MYEISHA D. 
Clasificación:
5.0

El cliente no dejó un comentario.

CARLA H. 
Clasificación:
3.0

El cliente no dejó un comentario.

KINGSLEY O. 
Clasificación:
3.0

El cliente no dejó un comentario.

shari J. 
Clasificación:
5.0

Great customer service and super easy move in/out. Would recommend for sure

Raylin K.  |  Overall Experience 
Clasificación:
3.0

Speed up the inprocessing and get customers out of the store in a timely manner so we can get on the road with the UHaul/equipment. The fact that the person Jules called was more concerned about her as a new manager rather than me as a customer getting what I needed in a timely manner. Too much time was wasted trivial conversation (that I could hear).

MELANIE T. 
Clasificación:
5.0

Nothing, I had a great experience at this location

EDDIE A. 
Clasificación:
5.0

Increase the amount of time on your trailer rental

BRYANT H. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD B. 
Clasificación:
1.0

I was charged 3x for the same truck waiting to hear from customer service about refund to my account

ANTHONY M. 
Clasificación:
5.0

I have use U-Haul for over 45 years from New York to California and Florida. Must say been using this location for the past three years since I moved to Georgia. Overall this is the best U-Haul that I've ever had the experience of running trucks from.

GLEN S. 
Clasificación:
5.0

From start to finish this experience was more than wonderful. Keep up the good work if I could give more than 5 stars I would

tiffanie h.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

LUIS R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yvonne M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD B. 
Clasificación:
5.0

Nothing. Jordan was very helpful and professional both when I called in with a rescheduling issue and when I arrived the next day. Great service!

JINELL W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Derrick T. 
Clasificación:
5.0

Keep doing what you are doing.

GARFIELD B. 
Clasificación:
5.0

I have no regrets storing my personal items here between moves .

Wanda N.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

deadria D. 
Clasificación:
5.0

I have been a storage and equipment rental customer for 2 years at this location. The General Manager Mr. Scoville and his staff has been the most professional dealership that I have seen. Unbelievable customer service. Staff is very friendly and accommodating. Would definitely recommend this facility for any UHaul needs.

Michael S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

GAVEN H. 
Clasificación:
5.0

A rare moment, I see no room for improvement. KUDOS to General Manager Mr. Scoville and staff.

MICHAEL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALEX K. 
Clasificación:
5.0

El cliente no dejó un comentario.

STERLING T. 
Clasificación:
5.0

El cliente no dejó un comentario.

BILLY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

TYRAN D. 
Clasificación:
5.0

I will not because I didn't Recieve My Refund From Uhaul. I'm very disappointed in service. I called several time.

MARIE G. 
Clasificación:
5.0

The inside could be cleaned out better. The cupholder has some residue inside of it. But overall a good experience.

SARAH S. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATEL A. 
Clasificación:
5.0

The people that work in this location are some of the best sales people I have ever had the experience of working with. I even had the experience of meeting the person working with the cars and they all were so friendly, I will rent another truck because of this group. Thank you for people like them to work with.

CYNTHIA C. 
Clasificación:
1.0

I was scheduled to pick up the trailer at 7 when the store opened. However I stood in the rain for 35 minutes and was on the phone with customer service because nobody was there and the doors were locked. The store hours were posted that they open at 7. I give 5 stars to the customer service lady who was trying to contact management to find out why nobody opened the store on time. Due to getting the equipment late it put me behind on my schedule. I will not be using this location again.

ROSS K. 
Clasificación:
5.0

El cliente no dejó un comentario.

ghetty h.  |  Overall Experience 
Clasificación:
5.0

Nada

SABRINA J. 
Clasificación:
5.0

Jacob Staley was absolutely amazing great customer service.

KANUNDRA T. 
Clasificación:
2.0

price are different location

STERLING D. 
Clasificación:
5.0

Just do for the next customer what u did for me good customer service

MELISIA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

T W. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHAD W. 
Clasificación:
5.0

Management and staff are extremely amazing people. They turned my bad day into the best day. They're wonderful. I'd definitely go back.

TENNILLE W.  |  Overall Experience 
Clasificación:
5.0

I have had a wonderful experience with U-Haul from boxes to storage... I will continue to use them in the future as needed.

Terri S.  |  First Impressions 
Clasificación:
5.0

We had a pretty big move that required 8 Ubox's all being delivered and picked up at different days/times. Everything was going well until about half-way through when this location lost its UBox driver who did the dropoff & pickups. When an alternate driver/location did not show up for our next drop-off, Jeremiah Scoville the store manager for this location called me to reassure me that he would make sure the rest of our move went off without a hitch. He used his own personal vehicle to tow/transport UBox's to and from our home multiple times to make sure everything was done on time! He stayed in constant contact and communicated with us all along the way. Jeremiah went above and beyond on multiple occasions without complaint - as a matter of fact, he wouldn't even accept a cash tip for all his extra work. Jeremiah is an extraordinary representative for Uhaul that made sure what could have been a terrible experience was a phenomenal one! I cannot say enough good things about Jeremiah and his ownership and care of the customer experience at U-Haul Moving & Storage at South Lake in Morrow, GA. UHaul just secured lifelong customers due to Jeremiah and we have since already rented two additional storage units and a truck with UHaul, without even considering any other company to give our business to.

Lauren R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Donnell M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LIJ G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shekinah G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerreshia D.  |  Overall Experience 
Clasificación:
5.0

Great customer service. It was a pleasant and excellent rental experience. Jeremiah was amazing as well!

BRITTANY M. 
Clasificación:
4.0

El cliente no dejó un comentario.

La Sonya W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Regina M.  |  Overall Experience 
Clasificación:
5.0

The manager and staff were very helpful and friendly. I had my storage for a year and a half. I appreciate it for keeping the area clean. The only thing i didnt like is that they close the storage early, and some people come late from work and we cant get there on time to get something out of the storage. But besides that i love it there and the only reason i left is because i move to a different county. Thank you all for everything and this wonderful experience.

Glorianne B.  |  Overall Experience 
Clasificación:
3.0

My mattress has water damage. Please see pic

Tina S.  |  Overall Experience 
Clasificación:
5.0

I see no reason for me to charge $20 for not cleaning the truck

ALUSINE T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Callie S.  |  Overall Experience 
Clasificación:
4.0

Wonderful customer service from the girl inside to the gentleman who sanitized the inside of truck for me!! I will recommend this location to everyone.

CASEY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

LANCE D. 
Clasificación:
4.0

El cliente no dejó un comentario.

DAVID D. 
Clasificación:
5.0

El cliente no dejó un comentario.

NICOLE M. 
Clasificación:
5.0

Provide tie down straps that must be returned with the truck.

Daniel T. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHONTAINE A. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALBERT M. 
Clasificación:
5.0

Uhaul was very professional and no changes are needed

KATHY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALMA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jane L. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH W. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHEILA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DORCUS M. 
Clasificación:
3.0

El cliente no dejó un comentario.

LASHAY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

robin p.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Eduardo A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kassietta R. 
Clasificación:
3.0

El cliente no dejó un comentario.

BEVERLY G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Rodtrisa H. 
Clasificación:
5.0

El cliente no dejó un comentario.

cheryl b.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

MICHAEL G. 
Clasificación:
5.0

2nd time renting from that location. Great friendly staff.

JUSTIN M. 
Clasificación:
4.0

Bueno

MAURICE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Callie S. 
Clasificación:
1.0

El cliente no dejó un comentario.

SHIRLEY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yecy R. 
Clasificación:
5.0

During my time I've had no issues during my rental time. The staff was always nice and friendly. Thanks,

Eric J.  |  Overall Experience 
Clasificación:
5.0

The young that took care of me was very helpful. I can't remember his name but if you check your records you'll see his name. First name started with a J & he's 24 years old. He did an outstanding job!

George W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jimmie M. 
Clasificación:
5.0

El cliente no dejó un comentario.

William B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MILTON H. 
Clasificación:
5.0

The staff was great

Erika B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIKA B. 
Clasificación:
4.0

We had a flat on the way to our destination which was not fun being stranded on the side of the road over 100 miles away from home.

Lynn A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bahji V. 
Clasificación:
5.0

Mr Deboe was very patient and helpful. Even walked me to my unit and addressed how to access it, how the alarm works, the amount due each month and gave advanced notice of auto pay each month. Great customer service and you get what you pay for and for that I'm a happy customer.

Shanel C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DELMAR T. 
Clasificación:
5.0

Great service. However, I did use some loaders through U Haul and didn't know they broke several items until we unloaded, that was disappointing, I will be following up on that.

Teresa H. 
Clasificación:
5.0

The truck i had needs a alignment real bad thank God im a professional driver are i would have had a major problem

QUAVATIS J. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOSHUA M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryant D. 
Clasificación:
3.0

The drop off location was closed

ANGELIA S. 
Clasificación:
5.0

Everything was done very professional and courteous. The Staff there, Mitchell and the other gentleman was very polite, and informative. I definitely will use that location again.

JANIE S. 
Clasificación:
5.0

dirty window inside truck not clean

mack G. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHEPILAH W. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICKY C. 
Clasificación:
4.0

The online check in was helpful in speeding up the process. Associates when helped lift the trailer onto my truck.

Kasheef R. 
Clasificación:
4.0

Always have a great experience with the staff. And the facilities when I come.

KimiNicole C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

LAURYN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sherry H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Orlando T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Van B.  |  Online Move In 
Clasificación:
5.0

Jeremiah, Gabby, and George provided me with the best first time experience.

Erika B.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

CARIN G. 
Clasificación:
4.0

I moved in on Christmas day when the office was closed. Unfortunately, the unit that was set up for me still had a company lock on it when I arrived, which left it inaccessible. Therefore, I was extremely inconvenienced during move-in.

LORI H.  |  Online Move In 
Clasificación:
5.0

This Location never disappoints. They are always prepared every time I come. The entire transaction was smooth and the store manager was so helpful . I will tell all my family and friends to visit this location for fast friendly service!

Buffie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerreshia D.  |  First Impressions 
Clasificación:
3.0

I was given a price of $97 when leaving the lot with the truck. I had an estimated travel mileage of 80mi. I went 82mi. I brought the truck back with more gas than when I left. Did an overnight return and key drop. Checked my account the next day and see that I had been charged $150! Do NOT rent from here! They will tack on extra fees even with no damage and gas level on point! I did everything correct and still was hit with fees that were not mentioned upon leaving the lot. I opted for the $14 insurance; got charged $28 for it in the end. There was an extra rental fee tacked on of $39 on a $19.95 truck. For what is unclear. They charged for gas even tho I put more gas than what I was given. Avoid this place at all costs! They WILL rip you off!

DAJUAN T. 
Clasificación:
5.0

Keep doing what y'all doing, because it's a good job that they are doing

ROBERT S. 
Clasificación:
5.0

El cliente no dejó un comentario.

LISA W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

La Donna R. 
Clasificación:
5.0

I don’t remember his name but the guy who set up my storage and closed it out was phenomenal

Fredisha K.  |  Overall Experience 
Clasificación:
5.0

Great customer service from start to finish.

Ronnie A. 
Clasificación:
4.0

The check/ change oil light came on. And the Cargo van wasn't as sturdy as it needed to be driving in the Mountains of Tennessee. It was an extremely ruff drive.

TEQUILLA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amir C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith I.  |  Overall Experience 
Clasificación:
5.0

All staff was very professional, helpful and understanding. Always went the extra mile to make sure our things were safe , property was clean and all equipment for moving in and out was available. Thank you all for a wonderful experience.

rachel b.  |  Overall Experience 
Clasificación:
5.0

I found the U-Haul facilities to be bright, clean and attractive. I felt confident leaving my belongings there. The staff was exceptional. They were personable and very accommodating.

constance s.  |  First Impressions 
Clasificación:
5.0

Thanks for everything..go Steelers 💛💛🖤🖤

LaKea A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

David C.  |  Overall Experience 
Clasificación:
5.0

Keep up the good work thanks

Brianna C.  |  Overall Experience 
Clasificación:
5.0

The customer service was Excellent and the facility was very clean. I will definitely use you guy's again for any moving needs. Thank you so much 

ULONCKA J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Vanessa A.  |  First Impressions 
Clasificación:
5.0

The staff were very helpful during my moving transition. Great job to everyone.

Jamelle S.  |  First Impressions 
Clasificación:
5.0

The workers re GREAT !!!!!!

Veronica R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacqueline G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

khadijah b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TRAVENA H.  |  Overall Experience 
Clasificación:
5.0

I was attended to by a staff who listened, showed me the space and made sure I had a terrific move-in experience. He was very friendly and I felt comfortable dealing with him. ¡Gracias!

Akinwale S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Vanessa D.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie R.  |  First Impressions 
Clasificación:
5.0

Dominic was super professional and kind. He answered all the questions I had and was very thorough too! He deserves a great appreciation for a Job well done. Thanks Ms Roberts Jonesboro GA.

DEBRA R.  |  First Impressions 
Clasificación:
5.0

The guys were very nice

Karen E.  |  First Impressions 
Clasificación:
5.0

Everything was wonderful accept for a musty smell in the elevator! The staff was very friendly and helpful!

Shayna P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DEMETRIA N.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

kizzie m.  |  Overall Experience 
Clasificación:
5.0

Great facility and staff

HENRY B.  |  Overall Experience 
Clasificación:
5.0

excellent

JAMES D.  |  First Impressions 
Clasificación:
5.0

Thanks for the clean safe place to keep my property in great condition

James J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ALLESHA M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

valencia e.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mitchell D.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

wilbert s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

willie s.  |  Overall Experience 
Clasificación:
1.0

The storage facility itself was fine - it's clean and well lit, However; the customer service upon check out was absolutely horrible. Frankly, the service didn't match the facility.

CHAMMON B.  |  Overall Experience 
Clasificación:
3.0

Dominique is an excellent employee always professional and helpful but that manager is terrible aweful at customer rude when speaking with service.His name is Jeremy I believe

Myrna T.  |  Overall Experience 
Clasificación:
5.0

Great crew, really clean and efficient

Cathy S.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Tomeica T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

abiodun i.  |  First Impressions 
Clasificación:
5.0

Clean Secure Staff available

Shaquaya L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ciara H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

jaqulla g.  |  Overall Experience 
Clasificación:
5.0

Everyone was so helpful and very nice and accommodating . You couldn't ask for a better staff. Thank you to the crew at Mt. Zion U-Haul

pamela m.  |  Overall Experience 
Clasificación:
5.0

Everything was great!!

morgan A.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

zsa zsa d.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY M.  |  Overall Experience 
Clasificación:
1.0

My bank account has been incorrectly drafted by U-Haul and is now overdrafts and in danger in be charged a 35.00 over draft fee by the bank. I have spoken to the manager at this location, he promised the charges would be reversed, nothing as of today, I need to hear back from someone quick.

gwen w.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Fredisha K.  |  First Impressions 
Clasificación:
5.0

My contact at U-Haul in Morrow, GA was Dominic. He was very helpful and accommodating. Our move from Gainesville was difficult and we had to move around the schedule of events that changed before our Friday. Considering we had some unknowns Dominic was able to take the stress away by giving our contents a place to land until things became clear restarting our move in date.

Brett R.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Tiara H.  |  First Impressions 
Clasificación:
4.0

I actually made my reservation through the Lake City u haul location. They were really helpful with getting a cargo van and storage unit secured. I like that the security is top notch.

PAMELA H.  |  First Impressions 
Clasificación:
5.0

The employees were helpful and willing to assist to ensure customer satisfaction.

chanelle b.  |  Overall Experience 
Clasificación:
5.0

My initial contact with the Southlake Self-Storage was a positive and pleasant one. I appreciate the professionalism and friendliness of Josh and Dominick. ¡Gracias!

Carole M.  |  First Impressions 
Clasificación:
5.0

I Appreciate you guys for Your Professionalism and Caring Hearts..It was definitely unforgettable.I definitely will Share my Awesome experience with others If I ever neeto move or store anything, You will be the First to get my business .Mount Zion Staff is Amazing.They need a raise because they go over and beyond to make sure you are accommodated..Superb Customer Service!!

Felicia M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSE R.  |  Overall Experience 
Clasificación:
5.0

I was very pleased.

Fabian C.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Kia S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Aubréy D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TAMEKA M.  |  First Impressions 
Clasificación:
5.0

Very pleased with the professional and outgoing attitude of the team. Facility was always clean and secure. No safety concerns while visiting the facility and my storage when needing to go at night.

cassandra b.  |  Overall Experience 
Clasificación:
1.0

Was over charged for the unit. Was told it would be refunded upon moving out. They decided to leave it as a credit. Called the 800 #. Was told the facility has to refund it and someone would call me from there. Never happened. Went back there, was told GM will look into it and get back to you. A lot of run around, no resolution.

jhonny w.  |  Overall Experience 
Clasificación:
5.0

This is the first time my husband and I have used any storage facility so we have no other facility to compare it to, however, we can say the experience was smooth and exceeded our expectations. The quality customer service from EVERY team member was AWESOME! The bathroom spotless & smelled like my bathroom at home with pleasant scent. I would definitely recommend the storage in Morrow GA!

angel m.  |  Overall Experience 
Clasificación:
5.0

The Customer Service Here Is Overrated These Guys and Gals Are Magnificent

cassandra c.  |  Overall Experience 
Clasificación:
5.0

The customer service that was provided by each employee was excellent. Our questions were answered and the staff was pleasant. They worked efficiently to get us in and out!

angel m.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Marci S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

wanda h.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

desmond c.  |  First Impressions 
Clasificación:
5.0

This has been my greatest experience with U-haul in 15+ years! Jeremiah and his staff are absolutely "AMAZING!!!" This is customer service at it's finest!!! They made sure that our every need was taken care of and helped my family and I during a very difficult transition process during COVID-19. This Uhaul location on Mt. Zion is beyond clean, "spotless" and an absolute "Blessing!" Thanking God that we choose this location! We will continue to do business at this location for a very long-time! Thank you all again! God Bless!

Gervin M.  |  Overall Experience 
Clasificación:
5.0

Thanks for a great experience. 💯 = Awesome customer service every time. ~ 🅰➕ I will miss Jeremiah, Dominic & Roderick because they became like family to me in Morrow. 💜

Traci M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tusonah B.  |  Overall Experience 
Clasificación:
4.0

The only thing I would say is to have more staff available on my move out day I had to wait in line 45 minutes because it was only one worker ... and sadly it was the same way on move in day there never enough staff present

Tore'Anna D.  |  Overall Experience 
Clasificación:
5.0

No issues or complaints, would definitely use them again

Ian W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

wanda h.  |  First Impressions 
Clasificación:
5.0

Staff and facility is excellent. Dominick and the rest of the staff is real chill and helpful. Thank you guys. If I ever need storage again and i'm in the area you would be my go to. I felt like my things were safe

rodney w.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Phylenthia W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Flora B.  |  Overall Experience 
Clasificación:
5.0

Lavon. I think that his name. He signed me up. His customer service was amazing. I got a bigger unit because he was so knowledgeable. Thanks for everything.

Scherezaad M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

catherine s.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Phylenthia W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberly M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

cassandra c.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara S.  |  Overall Experience 
Clasificación:
5.0

The customer service provided was excellent and would recommend others to patronize this location.

chanelle b.  |  First Impressions 
Clasificación:
1.0

Horrible customer service. Even after settlement this facility sold my belongings into auction. They are inconsiderate they give false information.

Lisa B.  |  Overall Experience 
Clasificación:
5.0

Everyone was very professional and the move was very smooth

Lanita D.  |  First Impressions 
Clasificación:
5.0

Everything was fine

cherly b.  |  Overall Experience 
Clasificación:
5.0

Great Customer Service With A Wonderful Sense Of Humor

Sabrina W.  |  First Impressions 
Clasificación:
2.0

The rental TRUCK was a absolute NIGHTMARE!!! Travelling from Atlanta to Biloxi in a truck where transmission went out on me...ONLY by the GRACE of GOD did this truck break down in front of my new apar

Bobbie R.  |  Overall Experience 
Clasificación:
5.0

When I arrived at U- Haul I was greeted by Dominic he has helped in so many ways, he have been so patient with me.When I tell you Dominic was a sales clerk from heaven that alone is an understatement.

Madinah A.  |  Overall Experience 
Clasificación:
5.0

Wonderful facility with great staff.

Christopher C.  |  Overall Experience 
Clasificación:
5.0

Staff was extremely nice and helpful

Christine P.  |  First Impressions 
Clasificación:
5.0

The staff was courteous and helpful. The equipment was ready.

Monica J.  |  Overall Experience 
Clasificación:
5.0

Very well maintained

Desmond C.  |  Overall Experience 
Clasificación:
5.0

Excellent customer service

ANTHONY M.  |  First Impressions 
Clasificación:
2.0

I really hate that my card malfunctioned at night . I made sure to swipe out but when we came back with more stuff they said site is closed access denied

Stacey s.  |  First Impressions 
Clasificación:
5.0

Was treated very well and given complete tour of facility. Good instruction on how to proceed.

Victor L.  |  First Impressions 
Clasificación:
5.0

All the staff were professional, nice and accomidating. Very helpful in addition to being well prepared.

Keneith M.  |  First Impressions 
Clasificación:
5.0

Workers were professional and able to assist with all questions.

Christopher C.  |  First Impressions 
Clasificación:
4.0

Dominick and Kenneth made sure my experience was smooth. Kenneth made sure i had all of my moving supplies and Dominick made sure that a had a unit on the floor i requested when i made my reservation.

Tiffany A.  |  First Impressions 
Clasificación:
5.0

This U-Haul Storage was the best, I would recommend this facility to anyone who is looking for the best, I was never worry about my safety when I enter my unit, my experience was great, Thank You!!!

larnell s.  |  Overall Experience 
Clasificación:
5.0

Thanks for a great experience

janice s.  |  Overall Experience 
Clasificación:
5.0

Wonderful, clean well maintained facility!!!

Akira E.  |  First Impressions 
Clasificación:
4.0

Great staff

TIFFANY L.  |  Overall Experience 
Clasificación:
5.0

I received outstanding customer service. I am storing my personal property and things of value to me. The customer service I received has been valued.

VIVIAN H.  |  First Impressions 
Clasificación:
5.0

I would recommend the service at the Southlake location. Justin was great and helped when the people at the Hwy 85 location would. The hwy 85 location is trash!

shakira b.  |  Overall Experience 
Clasificación:
3.0

Dominic was very helpful

Latonya R.  |  First Impressions 
Clasificación:
3.0

Assigned the wrong unit, promised a return call & didn't receive it. Went in person to move to correct unit, was advised to remain in current unit. I was billed for a larger unit. Decided to cancel.

Tanisha L.  |  Overall Experience 
Clasificación:
5.0

I love the new Uhaul Location. There's an outstanding team of storage agent that work there. They were very professional and knowledgeable when I came in to rent my storage unit.

SOPHIA W.  |  First Impressions 
Clasificación:
5.0

Had a pleasent experience. Very friendly service and most helpful staff. Preston Wragg was superb and i would recommend this location for anyone looking for a complete Uhaul experience.

Edgar G.  |  First Impressions 
Clasificación:
5.0

Would come back agsin...Thanks

JACQUELYN S.  |  Overall Experience 
Clasificación:
1.0

Had the worst move out experience. I reserved a truck at the location for move out and asked for 24 hrs access on the 18th. Neither was done. My move out was horrible, to say the least. Unprofessional

kimalya c.  |  Overall Experience 
Clasificación:
5.0

Awesome facility and wonderful service from the staff

Nicola W.  |  Overall Experience 
Clasificación:
3.0

No major complaints

Emmanuella -.  |  Overall Experience 
Clasificación:
1.0

Will not go to this store ever.

Ketasha W.  |  Overall Experience 
Clasificación:
5.0

Everyone was very helpful an good energy . Keep up the good work!!!

keionndra w.  |  First Impressions 
Clasificación:
5.0

All the employees at this location are very helpful and I will definitely come back to this location if needed.

Tammica H.  |  First Impressions 
Clasificación:
5.0

Employee very friendly and helpful

Lyndia P.  |  First Impressions 
Clasificación:
4.0

one bathroom was not clean .

jamie w.  |  First Impressions 
Clasificación:
2.0

Some Poor customer service, higher prices then I've paid in both Florida and Alabama. Convenient location, One teammate in particular was great! Super helpful with everything.

Johnathon S.  |  Overall Experience 
Clasificación:
3.0

During my time there I was often bullied into thinking I was about to receive a lien from Jeremiah the GM Wife I did not like it Often when I came there I was hindered from using the restroom by fozz

Mernette E.  |  Overall Experience 
Clasificación:
5.0

Terrific service!

Milton A.  |  Overall Experience 
Clasificación:
5.0

manager and his coworker was excellent

Nicola W.  |  First Impressions 
Clasificación:
5.0

Great setup. Love the easy access.

Charlisa T.  |  First Impressions 
Clasificación:
5.0

Extraordinario servicio al cliente

Krystal H.  |  Overall Experience 
Clasificación:
5.0

Very nice

Edwin R.  |  Overall Experience 
Clasificación:
5.0

The two young gentlemen/employees gave superb customer service. Gracias.

salih a.  |  First Impressions 
Clasificación:
5.0

N/C

nicole m.  |  Overall Experience 
Clasificación:
5.0

Great

Florida J.  |  First Impressions 
Clasificación:
5.0

The store on MT Zion I give them Thumbs Up There are very professional they helped me and my family out very well I will tell everybody about You all Thanks Very much

shirley D.  |  First Impressions 
Clasificación:
4.0

The customer service was great

Alicia P.  |  First Impressions 
Clasificación:
1.0

I placed a reservation for a U-Haul truck and storage. I was able to ren and check out my truck but when I came to get my storage it was the wrong size so a rep help change it but it was on the 2nd

Nicole W.  |  First Impressions 
Clasificación:
5.0

This location was by far the most helpful U-Haul location I've ever used. They were friendly, enthusiastic, and very professional. The GM Jeremiah helped me with drop-off location switch.

Tyler E.  |  First Impressions 
Clasificación:
4.0

Love newer location .the guy that set up the storage missed out on informing me of a lot of information but security wise ,i do feel as though my possessions are in good hands. I am glad i chose this

GERRA S.  |  First Impressions 
Clasificación:
5.0

Very clean and well-maintained.

KEASHA K.  |  Overall Experience 
Clasificación:
5.0

Associates were very helpful and made my experience great

Lanaifran B.  |  First Impressions 
Clasificación:
5.0

Great facility

Akinwale S.  |  Overall Experience 
Clasificación:
5.0

Very friendly staff, clean and comfortable

Veronica C.  |  Overall Experience 
Clasificación:
5.0

AWESOME, AWESOME, AWESOME!!!

Jacqueline W.  |  Overall Experience 
Clasificación:
5.0

Excellent!

robert w.  |  Overall Experience 
Clasificación:
5.0

Excellent delivery service. I highly reccommmend.

Rose M.  |  Overall Experience 
Clasificación:
1.0

So glad to be out of there

Peggy G.  |  Overall Experience 
Clasificación:
5.0

Jeremiah and his team are first rate!

Aaron B.  |  Overall Experience 
Clasificación:
5.0

The entire staff was very professional at all times and always assisted me in every need that I had

Alicia B.  |  Overall Experience 
Clasificación:
4.0

I had to wait for a long time, but service was extremely good.

GUSTINA C.  |  First Impressions 
Clasificación:
2.0

After I told the office I would be in on a certain day to pay my bill they called me every few days leading to that day Gabriel even went back and forth with me over the phone not great service

George W.  |  Overall Experience 
Clasificación:
5.0

They charged me a $30 service fee when I returned the truck well over the amount at starting point.

monique p.  |  Overall Experience 
Clasificación:
5.0

Great service!!!😁

Tracy O.  |  First Impressions 
Clasificación:
4.0

Staff was great. Location is spotless. My only complaint is that at 9 am on Saturday the line of customers was very long. One more employee working the counter would have helped the 2 that were there.

Rhonda P.  |  First Impressions 
Clasificación:
4.0

The units are priced too high

Jacqueline L.  |  Overall Experience 
Clasificación:
5.0

GABBY WAS EXTREMELY HELPFUL..AND SUPER NICE!!!!

Corine F.  |  First Impressions 
Clasificación:
5.0

I absolutely love this location! Not only was the location exceptionally nice & always clean, but the staff was always professional, courteous and very helpful!

Roosevelt N.  |  Overall Experience 
Clasificación:
2.0

Fuzzy the rep was rude when asking different questions about the different sizes of trucks and storage. He lack patience and it shows in his customer service. Also the wait is very long inside .

LaShawn M.  |  First Impressions 
Clasificación:
4.0

We had a ubox at my house so we never were at the facility but it made me answer the questions. Reserving the box, drop off and pick up was easy

Jack C.  |  Overall Experience 
Clasificación:
5.0

My experience at U-Haul regarding staff (pleasant and professional), facility (clean and secure), and location was outstanding. Thank you U-Haul staff for a job well done.

sharlene v.  |  Overall Experience 
Clasificación:
5.0

Great facility. I have no worries about the safety of my belongings. The storage facility is clean, well lit with lots of state of the art security. The staff is very courteous. Great experience.

Michael S.  |  First Impressions 
Clasificación:
5.0

The staff was friendly and thorough.

KEASHA K.  |  First Impressions 
Clasificación:
5.0

This is by far the best U-haul experience I've ever had. The location as well as the assistance given by all staff met and exceeded my expectations. I will always refer individuals to this location.

Monae W.  |  First Impressions 
Clasificación:
5.0

Thanks for everything

Laketa B.  |  Overall Experience 
Clasificación:
5.0

Gracias

vickie c.  |  Overall Experience 
Clasificación:
3.0

For the most part, the staff was friendly, knowledgeable and prompt. The day I moved out of the unit though, service wasn't so quick.

LINDA H.  |  Overall Experience 
Clasificación:
5.0

Servicio amable

Sharon H. | Reservación
Clasificación:
4.0

When I first came I was stressed and very upset but at the end of the day my services were met. I appreciate your services at South Lake Uhaul in Morrow thank you

Vivian h.  |  Overall Experience 
Clasificación:
5.0

Darlene at the Morrow location was fantastic. She was friendly and helpful. She delivered the boxes in the cold pouring rain and had a smile on her face. Great experience!

HELEN G.  |  Overall Experience 
Clasificación:
5.0

Store manager was nice made a bad situation better.

FEDONA D. | Reservación
Clasificación:
5.0

Welcome to the neighborhood!  Nice, new facility; always clean and well stocked; with a friendly & helpful staff! Thx Becky & Jeremiah for A+ customer service!  Keep Up The Great Work Team! ➕

Traci M. | Reservación
Clasificación:
3.0

Discounting the dead roaches littered around on the floor, I'd say it's quite a neat storage facility. The only issue I have, is that I was not told of the lack of temperature control.

Jordan B.  |  Overall Experience 
Clasificación:
5.0

My experience was great....thank you

KATHY B. | Reservación
Clasificación:
1.0

I was very unsatisfied with the U-Haul. I was missed lead it I was given the wrong instructions and then I got charge for extra mileage that was not post to be taking off

Vivian h. | Reservación
Clasificación:
5.0

Guest service was amazing.

TINESHA F. | Reservación
Clasificación:
5.0

Darlene, Ubox, was great and very professional.

Cecily M.  |  Overall Experience 
Clasificación:
5.0

They have very great customer service!!

Candace C.  |  Overall Experience 
Clasificación:
5.0

Convenient & know there job

Karen L. | Reservación
Clasificación:
5.0

Everyone I've encountered at the facility was awesome

LACHERYL M.  |  Overall Experience 
Clasificación:
4.0

The office was clean. The storage facility did not get swept too often. Other feedback, please give customer option to see/walk trough storage unit location (1st or 2nd floor) prior to renting.

TWANA J.  |  Overall Experience 
Clasificación:
5.0

Everyone was very friendly and very helpful. I really appreciate good customer service.

pamela m. | Reservación
Clasificación:
4.0

Long wait for service, otherwise, excellent service.

GUSTINA C.  |  Overall Experience 
Clasificación:
3.0

Everything was fine

brittany h.  |  Overall Experience 
Clasificación:
1.0

If this was the last storage facility i would donate all my things to charity! The manager Jeremiah scoville was rude and insulting! I emailed about his behavior never got a follow call from his boss

Marlon T.  |  Overall Experience 
Clasificación:
5.0

Excellent service very knowledgeable general manager extremely helpful Thanks u haul @ Morrow GA

courtney t.  |  Overall Experience 
Clasificación:
5.0

The people at this store were the best people to me. Fozzy went beyond,and above. This was my first day in Alt. He helped me so much. I thank him so much.

Charlie B. | Reservación
Clasificación:
3.0

Roaches roaches roaches

barry w.  |  Overall Experience 
Clasificación:
5.0

I had an excellent experience with the staff and facility!

Travet W.  |  Overall Experience 
Clasificación:
3.0

Call center reps were horrible when communication with customers and Mgr’s.

D'Anna b.  |  Overall Experience 
Clasificación:
4.0

none

betty s.  |  Overall Experience 
Clasificación:
4.0

It was a good experience. Everyone was helpful.

PATRICE S. | Reservación
Clasificación:
4.0

Good service

GUSTINA C. | Reservación
Clasificación:
5.0

The staff there was very helpful very great hospitality management team was great and I want to thank I believe his name is mr. Fuzzy great job

Annette C.  |  Overall Experience 
Clasificación:
4.0

Z

Mark Q.  |  Overall Experience 
Clasificación:
5.0

Excellent location, clean and great customer service.

frank A.  |  Overall Experience 
Clasificación:
5.0

I love this place and I will always come back

ROBYN P.  |  Overall Experience 
Clasificación:
1.0

It was very frustrating and time consuming trying to arrange to get the pods delivered to my house. The staff was not knowledgeable of pricing for delivery and unloading and was very unhelpful

Debby S.  |  Overall Experience 
Clasificación:
5.0

The storage facility was very clean and well maintained. The staff was excellent.

Leteshia C.  |  Overall Experience 
Clasificación:
5.0

Really great service and they were very understanding of your situation.

Morreys G.  |  Overall Experience 
Clasificación:
5.0

Great Facility I was very pleased

RAVEN B.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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