Everything was good. Rented two trailers that worked fine but the trailer beds were dirty. No issue for the intended use for the day.HAROD D.
Customer Reviews for U-Haul Moving & Storage at South Blvd
Charlotte, NC 28217
(Btwn Seneca & Tyvola Rd)
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.xiomerki C. | Overall Experience
El cliente no dejó un comentario.FRANK P.
El cliente no dejó un comentario.Hans M. | Overall Experience
Get low insurance pricesJesus L.
Thank you guys for the good help will definitely come backCEDRICK L.
El cliente no dejó un comentario.JERMAL L.
El cliente no dejó un comentario.KEVIN W.
Vehicle smelled like smokeCOURTNEY L.
Get the 24/7 application completely functional.ANTHONY M.
El cliente no dejó un comentario.Robert L.
El cliente no dejó un comentario.Malcolm H.
none all goodLAURA H.
I have had dozens and dozens of encounters with U-Haul over the course of my life. This was by far the worst of them.STEVEN S.
El cliente no dejó un comentario.Greyland M.
Your approval process when picking up the vehicle needs to be overhauled - pardon the pun. I have to go into the store to get the keys because even though I added an alternate contact, it kept asking me again. That happened 3 times and I got fed up and went into the store.Jason H.
Better customer serviceGUSTAVO T.
El cliente no dejó un comentario.MICHAEL M.
Was upset because they don't answer the phone there.ANGELA E.
Drop off location was not very conveniently locatedMichael E.
El cliente no dejó un comentario.DE ANGELO H.
El cliente no dejó un comentario.COLTON O.
El cliente no dejó un comentario.michael V.
El cliente no dejó un comentario.BETTY C.
The uhaul truck was fine and the service was fine as well. However I'm annoyed that when they gave me a truck that did not have a full tank of gas, and I did return it with more gas and it came with, I was still charged for not returning it with a full tank of gas even though that's not what I was given. I was told I was going to get a call in a couple of days. I may have been called, but given the amount of spam calls there's a good chance I might have ignored it thinking it was a Spam call, but I was not left a voicemail explaining that anyone was from uhaul if they did call me. The charge to fill the rest of the tank was miniscule compared to what I rented but the amount of gas a truck had should be something they could automate and track without assuming that every customer is given a truck with a full tank of gas.David H.
El cliente no dejó un comentario.corey J.
El cliente no dejó un comentario.Amiracle T.
El cliente no dejó un comentario.Gerard S.
El cliente no dejó un comentario.ANDREW B.
Provide accurate information in the rental agreement and equipment requested on reservationMICHAEL JOHN G.
The staff do a great jobSherrie W. | First Impressions
El cliente no dejó un comentario.Cameron C.
El cliente no dejó un comentario.SHERRIE W.
El cliente no dejó un comentario.JAMES B.
El cliente no dejó un comentario.STEVEN V.
First I made an appointment at one location, it was later moved to a different location. Asked for an appliance dolly through the online purchase, once I got there it wasn't available. I had to get a dolly that wasnt as effective. Very inconvenient. The customer service was average at best. However the ladies checking the trucks in were super nice and did a great job. If it weren't for them I would've put ZERO stars!ðŸ˜£EDWARD G.
El cliente no dejó un comentario.JOHN H.
Visor was not attached to the interior at all. Kept falling into my face. Also got charged a cleaning fee even though it was clean as hellNIKOLASDARREN S.
I paid for an appliance dolly But was not given one. However, when the Internet sign in was being irritating, the employees at this location took care of me.Sarah S.
El cliente no dejó un comentario.Roberto C.
El cliente no dejó un comentario.MELISSA E.
El cliente no dejó un comentario.Celena A.
El cliente no dejó un comentario.GARY L.
El cliente no dejó un comentario.CARL H.
El cliente no dejó un comentario.Thalia S.
El cliente no dejó un comentario.ASHLEY D.
Maybe more than 1 person at check in desk. But the wait wasn't that long. The gentleman who waited on us was very efficient and professional.JAMES R.
El cliente no dejó un comentario.Daniel L.
El cliente no dejó un comentario.Lavonia C.
El cliente no dejó un comentario.KEVIN H.
El cliente no dejó un comentario.RICKY W.
I tried getting the key/finding the truck from my phone and it said skip the line and go get the key, but I still had to wait in line for 20 minutes until it was my turn at the counter to get the key.Elizabeth S.
El cliente no dejó un comentario.Manoj S.
El cliente no dejó un comentario.KELLY M.
Check brakes. About 30 minutes out we noticed noise coming from brakes. It started grinding shortly before we arrived to our destinationJAMESJIMMY A.
Keith Washington was great and got we checked out quickly and efficiently. He is a wonderful rep for Uhaul.ROBERT I.
El cliente no dejó un comentario.Jimmy D.
Your locations are ok. It's your phone customer service that is poor. Luckily I did not have to call your 1-800 number this time. Last month when I rented a trailer I had to contact your 1-800 number on two separate days and had to wait on hold 45 minutes each time I called. Very unacceptable.GEORGE M.
El cliente no dejó un comentario.LAKESHA T.
The truck reserved for my reservation was not onsite upon our arrival. Our reservation had to be reprocessed to issue us another truck. When we got the new truck, there was no gas. What was supposed to be a quick easy pickup took 40 minutes.Michael E.
El cliente no dejó un comentario.Ursula C. | First Impressions
El cliente no dejó un comentario.FRANCIS J.
El cliente no dejó un comentario.Matt S.
It was a very last minute rental, to haul a couch away from Costco. The person at this franchise was super helpful, I got in an out very quickly and everything was super easy!STEVEN V.
There is absolutely nothing that I would change. I would use you again and again after this experience. The agent was professional and accommodating, the van was clean and comfortable with no incident. Thank you for the experience.GARY B.
Excellent service Quick an easy drop offRobert M.
They lost my in receipt and wouldn't let me get my depositBenjamin K.
It took 34 minutes to get my truck with contactless delivery because it was not ready. You have only 1 person working the front on a weekend, which she was very busy. Hire more people for busy timesAngela A.
El cliente no dejó un comentario.Karen L.
Nothing give same servicePATRICIA F.
El cliente no dejó un comentario.Marybeth C.
Making sure that I have the right toe equipment before I rent.Jackson T.
El cliente no dejó un comentario.Michael G.
The staff was nice and helpful and got us our storage unit. Unfortunately the store had closed by the time we had finished unloading into storage. The website uhual.com/share was taking forever and not uploading images off of my phone and took me over 50 minutes of troubleshooting and trying different options before borrowing another persons phone to do the return. my phone is a Moto Z3 and i had 4/5 bars of 4G LTE and was able to navigate other websites just fine. It was a really frustrating experience.Kelly C.
DELIVER THE U BOX BY THE GUARANTEED DATE OR OFFER A REFUND. Absolutely crazy that YOUR mistake cost me over $600 but you were only able to give me a $100. Had I known this was going to cost me $2,000 i would not have went with your company. Disgusted with your lack of customer service and willing to help your customers because you made a very costly mistake.Molly H.
Awesome Customer Service!! Thanks for making my move easier!BRITTEN R.
El cliente no dejó un comentario.Howard W.
I had very good experience with all rentals so far with U-Haul But this one was pathetic. Bey old truck that wasn't maintained well. I was scared to speed it up above 40 mph as it's steering Wasn't stable. It was tough to keep it within lanes. I returned it at 10 am on Sunday but I've not received email with details of cost. I think that this location of U-Haul has to do a better job.VIKAS K.
El cliente no dejó un comentario.KRISTA S.
El cliente no dejó un comentario.GRANT T.
Very helpful and efficient! Personnel very friendly.Thomas H.
You have a great crew working at this location.Loretta J.
El cliente no dejó un comentario.JOSEPH S.
El cliente no dejó un comentario.JOSEPH M.
El cliente no dejó un comentario.EINAR G.
El cliente no dejó un comentario.JOSEPH F.
El cliente no dejó un comentario.SUZANNE M.
El cliente no dejó un comentario.GINA R.
Keith and the team at South Boulevard U-Haul are AWESOME. Professional and friendly. Couldn't do enough to help. Moving is so stressful and they go out of their way to make it easier. Thank you so much.Carol H. | Overall Experience
Only issue was the truck had a warning regarding thr tire monitoring system.Joel F.
Customer service was fast, efficient, and friendly. The young lady working was on top of things taking care of two people at a time and knew what she was doing:SHARON H.
Please do not wrap saftey chains of trailers around vehicle steering shafts. Does nothing in emergency situations but damage the vehicle. Will not holdJerry W.
El cliente no dejó un comentario.Clayton L.
Second time renting at this location. It says to sit and wait in your vehicle when returning and no one ever comes out. Happened both times. Although plenty of workers there. The truck was newer but the driver speaker was messed up amd kept cutting in and out. Worse thing driving alone and not being able to listen to your music really sucks. Just need to have more attentive staff. The girls up front were great yesterday reserving. It's just the returning is always really poor.BRANDON R.
Lower the price per mile. These vehicle are really not fuel efficient.NATHAN W.
El cliente no dejó un comentario.James W.
El cliente no dejó un comentario.VIJAY KUMAR A.
Self drop off - after hours- was quick and efficientAlex E.
The poor rating is for the location in Pineville which was unprofessional and due to that they really messed up my original rental. I spent several hours on the phone with customer service. I was told someone would reach out to me in reference to this experience. I still haven't heard from anyone.CASEY B.
El cliente no dejó un comentario.TUNG BACH T.
Loved the booking online process and pickup. Saved us from waiting in line. Would be great if you sent an email maybe the day before or so to.prompt for pre-registration. I ended up doing it that morning in the parking lot and had I done it in advance my pickup could have been even quicker. ¡Gracias!Sean B.
El cliente no dejó un comentario.joyce S.
El cliente no dejó un comentario.FRANK P.
El cliente no dejó un comentario.MAX B.
El cliente no dejó un comentario.Hayley H. | First Impressions
The whole staff was great, polite, and professional. Everyone deserves a raise.WESLEY P. | Overall Experience
Always had to ask to have door open to accesscoleen a. | Overall Experience
El cliente no dejó un comentario.nita I. | Overall Experience
El cliente no dejó un comentario.Aisha W. | Overall Experience
This location seemed to be well run and busy.James J. | First Impressions
Worst storage ever! My daughter passed away in North Carolina. I lived out of state. I put her belongings in storage. For close to 10 years I paid on time every month. When I summoned the courage to get her things I came back to the storage. It no longer had a ceiling. Wire mesh covered the top. I had rented a large trailer for all her things. When I went into the storage it had been ransacked. The majority of my daughters belongings were gone. I found items that did not belong to her on top of the few boxes that were hers. . I took the few boxes and went home. All the years of paying on the storage were for not. The precious items I had from her life were gone forever. Not from fire or a flood but from thieves rummaging through what was left of my daughters life! To add insult to injury, a few weeks later I get a call requesting payment on the now empty storage. The entire experience was outrageous!!!!KIMBERLY M. | Overall Experience
I was quite surprised at the i have everything fit wit room to spare especially for me being short . all and all i like everything and the fact the first is. month FREESHIRLEY R. | First Impressions
Everything was greatHenry F. | First Impressions
Keith gave me excellent service and was very helpful.Haywood J. | First Impressions
The staff was always very helpful and courteous. Went above and beyond!Tracy B. | Overall Experience
Extraordinario servicio al clienteMORRIS J. | First Impressions
This is a busy place, but their customer services never shows you that they don't have all the time in the world for you. Great staff!DEBRA C. | Overall Experience
The employees at this Uhaul location go above and beyond to make sure customers are taken care of!Tracy B. | First Impressions
very friendly and efficient!Tracy B. | First Impressions
Taheem was AWESOME!!APRIL H. | Overall Experience
Very friendly and easy to work with. Great facility.Tyler Y. | First Impressions
Management staff was helpful snd friendly on ever visitVictoria R. | Overall Experience
Excellent service at this location! The employee there handled several customers at once with skill and willingness. It was very busy for him on a Saturday, but moved quickly and efficiently.Nathanael W. | Overall Experience
I had to move quickly this weekend, and this team made it easy. When I was stressed or upset they were patient and kind. I deeply appreciate everyone for helping me in my time of need. THANK YOU. :)Melanie M. | Reservación
Uhaual made my whole move a positive experience.Richard J. | Overall Experience
Hours is not 24 hours another then that everything was good. GraciasSherrie W. | Overall Experience
Very nice facilitySteve B. | Overall Experience
Excellent service!Eric O. | Overall Experience
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!