Customer Reviews for U-Haul Moving & Storage at Shreveport Airport

424 comentarios

5919 Financial Plaza   Shreveport, LA 71129
(1/2 MI E Of Pines Rd)

(318) 687-3601

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(318) 687-3601

5919 Financial Plaza
Shreveport, LA 71129
(1/2 MI E Of Pines Rd)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Cynthia M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Whitley R. 
Clasificación:
5.0

Bobby and Martin are great, nice and very helpful. Very proactive as the trailer was already attached to the truck by the time I got there for pickup.

Adrian I. 
Clasificación:
4.0

The manager was very rude and unprofessional. If I did not needed the rental truck right then, I would have left this place and gone to another rental. The manager needs some professional training in customer courtesy. I have had several rentals with u-haul before and have never been treated in this manner. I would not recommend this location to anyone if this manager is doing the rental. The location was convenient for rental.

Travis C. 
Clasificación:
5.0

El cliente no dejó un comentario.

karmesha T. 
Clasificación:
5.0

Friendly staff.

QUIANA M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

GLORIA S. 
Clasificación:
5.0

Facility is well kept . Employees are very nice and professional

Deborah F. 
Clasificación:
5.0

Staff was very good and nice and will recommend anyone to this location

Vanesa A.  |  Overall Experience 
Clasificación:
5.0

Absolutely wonderful rental location!

Willie B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Virginia C.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Gary M. 
Clasificación:
5.0

Very pleased with the operation of this location Employee was very nice and through with the rental process and procedures

Carlton R. 
Clasificación:
5.0

Bobby at the Financial Plaza location was extremely courteous and helpful. Initially, we were to keep the U-haul for one day. But due to unforeseen circumstances, we had to keep it over night. He understood and gave detailed information for all of my concerns. Bobby showed exceptional customer service!

AUDREY T. 
Clasificación:
5.0

Everytime I enter the store the staff was always friendly and helpful as well as kind.

paulette s.  |  Overall Experience 
Clasificación:
5.0

Thank you for working with us on the rental - we will use your facility again in the future.

Cj S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jimmie M. 
Clasificación:
5.0

The rental was arranged by another location. And this location did not have the equipment I booked. When I walked in they were already on the phone working on getting me a van. I let them know I could use a truck and presto! I had a rental. These guys were amazing.

Sandra P. 
Clasificación:
5.0

Bobby Was Outstanding. I will be using This Location again … and he is a Great guy for the company

Warren C. 
Clasificación:
4.0

El cliente no dejó un comentario.

david H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Victoria L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kalvin B. 
Clasificación:
5.0

N/a

Raahid S. 
Clasificación:
5.0

Great customer service, very helpful and always got the job done, no matter what., I'll not only use them again if needed, but ill also recommend them to someone else.

CAROYN K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Alena H. 
Clasificación:
5.0

Keep doing what you are doing(friendly atmosphere) vehicles on hand

albert M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yolanda S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven M. 
Clasificación:
4.0

Workers were professional and helpful.

Jacqueline H. 
Clasificación:
5.0

El cliente no dejó un comentario.

michael R. 
Clasificación:
5.0

Bobby B was quick and great!

Amber S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Craig A.  |  Overall Experience 
Clasificación:
5.0

Continue good customer service.

EDDIE R. 
Clasificación:
5.0

Everything was great everyone was very helpful

Pamela M. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAMELA T.  |  First Impressions 
Clasificación:
5.0

Nothing . Everyone was so nice

Jacqueline F. 
Clasificación:
5.0

My Name Is Gloria Lee,My Husband And I Were Very Impressed With Your Employer Mr.Eric Malone, He Went Above And Beyond His Call Of Duty,By Making Sure We Had The Storage Size We Needed, The Things We Were Storing In The 10x15 Was Not Large Enuff So He Told Us To Give Him About 15min And He Would Have A 10x20 Avlable And We Watched Him Clean,Sweep And Blow Out That Building In Record Time,After Learning We Would Be Late Getting The Rental Truck Back To The Location We Rented It From,He Contacted The Company And They Extended The Time For Us,We Would Highly Recmend Uhale To Family And Friends,JJust As Mr.Molone Was A Blessing To Us I'm Sure He Has And Will Continue To Be A Blessing To Others.Please Relay This Meaaage To Mr.Molone. Thank You So Much For Your Time. Sincerely Yours Mr And Mrs Edward And Gloria Lee

EDWARD L.  |  First Impressions 
Clasificación:
5.0

Manager was very helpful with the special pricing. Gracias

Craig A.  |  First Impressions 
Clasificación:
5.0

Staff were outstanding professional and courteous!

byron d.  |  First Impressions 
Clasificación:
3.0

I think I was overcharged!!

byron D. 
Clasificación:
5.0

El cliente no dejó un comentario.

AMY L. 
Clasificación:
5.0

Keep the Representative who served me. He was polite and knowledgeable.

Chris H. 
Clasificación:
5.0

El cliente no dejó un comentario.

TRIMAINE K.  |  First Impressions 
Clasificación:
1.0

Only the drop off location. The lock box Longview Tx. I turned the trailer in on Sunday and Monday I Started calling 0935 just after they opened at 0930. I called over 30 times all day and never got an answer. I had to call the main Uhaul office to ensure my trailer was turned in and was on hold for 24 minutes. The lady was very nice and did help me close out the trailer rental.

GARY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Talitha M. 
Clasificación:
5.0

Bobby Ballard so very professional and helpful, done everything in a fast manner. I use this location quite often the best that I've seen work there yet

ERICK W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shaniecia F. 
Clasificación:
5.0

Customer services was completely excellent..perfect 10

Steve M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eddie K. 
Clasificación:
2.0

Representative could have done a walk around with the customer.

Clay F. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHAKA K. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD T. 
Clasificación:
5.0

El cliente no dejó un comentario.

david S. 
Clasificación:
5.0

Gentlemen helped me with getting checked in fast , very friendly excellent customer service.

ROSS H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael H. 
Clasificación:
5.0

Great place Eric was fantastic.

thad G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shaqueita M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shaqueita M.  |  First Impressions 
Clasificación:
5.0

I have absolutely NO complaints.

maryland j.  |  First Impressions 
Clasificación:
5.0

Very responsive and engaging with customer.

Stanley S. 
Clasificación:
5.0

After a long drive from South Carolina and running later than we had anticipated, Bobby was there to get our 5X8 uhaul trailer checked out to us and hooked up to our Jeep. It was hotter than the dickens but Bobby took away our stress from the being late and the drive by being the most positive, jovial person. He was great and if I ever need another uhaul while in the area Bobby will be our go to guy. Actually, everyone I encountered over the phone were equally helpful and had the same positive personalities. I highly recommend these folks!!

Jackie E. 
Clasificación:
5.0

The assistant manager was super friendly amd helpful. Best rental experience I've ever had.

Jonathan J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael A. 
Clasificación:
5.0

Eric and his Assistant Manager are very knowledgeable and always go above and beyond to assist us.

Whitley R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC M. 
Clasificación:
3.0

I need to have access to my unit after 10 pm. because of my work hours

shane g.  |  Online Move In 
Clasificación:
5.0

People that helped us were absolutely amazing!!

Lynda R. 
Clasificación:
5.0

Very professional and detailed. Kind and considerate of your time. Great experience

VIRGINIA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIE S. 
Clasificación:
5.0

Eric and Bobby went above and beyond to resolve issues regarding the rental contract errors made by the original rental pick up site. It was a one way drop off from another location.

Edward N. 
Clasificación:
5.0

Great Help and Very Professional!

Claude E. 
Clasificación:
3.0

Need a power back up for gates when power gos out

David D.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

LAWANDA C. 
Clasificación:
5.0

You are AWESOME!!!!

glenda W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Quierra K. 
Clasificación:
5.0

More help

Michael L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael C. 
Clasificación:
5.0

Service team was awesome! Quick turn-in and helped resolve a billing issue in minutes.

Adolphus S. 
Clasificación:
5.0

For customers that are regular, it would be great if they are able to get a small discount for bringing the product back clean and a on time payment.

Bobby B. 
Clasificación:
5.0

You guys are AWESOME keep up the good work

Anita M. 
Clasificación:
5.0

Nothing at all

michael R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicole E. 
Clasificación:
5.0

El cliente no dejó un comentario.

donetta j.  |  First Impressions 
Clasificación:
4.0

It was a bit of a challenge to drop off the truck. There was an issue with the computer. Counter person was alone, trying to help 3 customers at the same time. He did his best, but it took a long time to drop off the truck. Would still use the location again.

JANET P. 
Clasificación:
5.0

Everyone at this location are great and friendly people willing to help and answer any questions you may have.

donetta J. 
Clasificación:
2.0

The uhaul took almost a hour to get and I was charged fees that were not accurate! I bought a storage also but will cancel it soon! Horrible !!

Karosiea W. 
Clasificación:
5.0

Nothing return service was excellent

Rinadia Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Talon R. 
Clasificación:
4.0

El cliente no dejó un comentario.

WILLIAM H. 
Clasificación:
5.0

Excellent service. Went out of the way to make sure we were taking care of. Awesome people!

EDWIN T. 
Clasificación:
5.0

Great people.

BOBBY D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Connie H. 
Clasificación:
3.0

Nada

brenda E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Willa B. 
Clasificación:
5.0

Good customer service.

Porshalin P. 
Clasificación:
5.0

I loved the experience, Thanks to each and every worker

Vanessa R. 
Clasificación:
4.0

Driver side window not sealed properly; had to endure an annoying wind sound; the drive from Louisiana to Texas sounded like my door was not closed but it was. Truck got the job done but was extremely loud.

CEDRIC W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Trina C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amanda C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Charles H. 
Clasificación:
5.0

Bobby was amazing they were very busy and short a person and he handled a busy lobby perfectly amazing customer service.

Joseph S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelvin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Doris S. 
Clasificación:
5.0

Every employee at this branch was professional, personable, pleasant, and were honestly the best part of my moving experience. Thank you all so much!

JASON R. 
Clasificación:
3.0

Small things broken. dirty upon pickup

Allen D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ASHLEY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melissa H. 
Clasificación:
5.0

Truck had few issues tow in kept coming on had to manually turn it off. Had a winning sound. Reported to worker and he seen the issues. Stated mechanic rushed and fixed it. Feel I should of been given a discount . The manager their is a true professional.

Rossi C. 
Clasificación:
5.0

Great job by all. Excellent customer service!

JOHN S. 
Clasificación:
5.0

Those guys there need a extra 2$ of pay. I called never drove a uhual a day in my life they gave me so much faith telling me I can do it. They new guy was training an they still took so much care of me

ashley B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Shelia S. 
Clasificación:
5.0

El cliente no dejó un comentario.

CONSUELO D. 
Clasificación:
5.0

They were great

Nancy D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul J. 
Clasificación:
4.0

I went to the Hollywood location in Shreveport Louisiana which was closer to my Storage unit and there was no customer service representative at this location and the girl behind the counter was not helpful and knowledgeable.

Donald L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffry G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Annette T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jamila J.  |  First Impressions 
Clasificación:
5.0

Great people at this facility !! Worked with us was very friendly and accommodating!!

CODY M.  |  First Impressions 
Clasificación:
5.0

I forgot their names but the two ladies we’re very helpful, professional, and answered all of my questions 😄

Shaterrica S.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
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    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
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    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
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  • Ícono de contenedor U-Box
    Contenedores U-Box®

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  • Ícono de suministros de mudanza
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    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

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