Comentarios de los clientes para U-Haul Moving & Storage at Sharon Rd

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage at Sharon Rd

Clasificación general:

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Mary l. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

robin g. | Overall Experience |
Clasificación:

Climatized feature was well below average. Items were covered in mildew. An oriental rug mildewed and rotted. This is Compared to our storage unit at Park Road which had no mildew ever. Also, Utility carts never available. Always available at Uhaul Park Road. Property gates always open. Again not at Park Rd. We were told utility carts were unavailable at Sharon Rd since they keep getting stolen. Thus we moved out.

Lori M.
Clasificación:

Staff, was very friendly. Grave service with a 😃 smile.

WANDA C.
Clasificación:

I wish I could remember the young man's name who helped me. He was EXCELLENT!! He is truly customer service oriented and made my stressful moving situation a much better experience. I would recommend anyone I know to deal with him directly. I'm truly grateful for him.

Charles S.
Clasificación:

El cliente no dejó un comentario.

Douglas H.
Clasificación:

The location was fine, neat, easy to find, but I was not pleased with a few aspects of this rental. First, when I booked the trailer, I booked rental pads. I also made sure I declined the Safe Move (insurance). When I picked up the trailer, they told me they had no rental pads at all. They told me "the computer will let you book things we do not have". Huh? So I purchased pads, they had plenty of pads for sale. I felt like I was being tricked into having to buy them. I made sure I was not charged for the Safe Move on my contract. When I returned the equipment, a very friendly person came out, unhooked the trailer and told me he would check it in, I did not need to come into the store. That sounded great.......but when I got the email receipt later, I had been charged for the Safe Move which I had declined, and which was not on my rental contract! So they added insurance to my bill AFTER I returned it. It's $8, so it's not worth my time to go down there and argue about it, but that was just outright fraudulent.

SHANQANISHA J.
Clasificación:

N/A

MARY A.
Clasificación:

It took me 30mins of attempting to move the truck before attendants had to move 3 other trucks out the way. I called around 5:30pm the next day and was told by Douglas, to "bring the truck back when I could" and he would take care of not being charged for two days (since it was a 24hr rental, and I informed him of the parking situation). I did the sell check in around 9pm, and was still charged an extra 24hr rental rate. I went to the store yesterday and was told they would need to review

Lawrence A.
Clasificación:

Great service - was very easy both picking up and returning. I was met by the attendant at the vehicle to check it back in. I've rented from this location many times in the past and I'll be back!

Claude I.
Clasificación:

El cliente no dejó un comentario.

ANTHONY B. | Overall Experience |
Clasificación:

Employees smoke Marijuana on the job. We used Uhual three times during our move at different locations. Uhaul has a systemic customer service problem. We will not use again if we can avoid it. This particular site is a dingy dirty facility. We moved to another storage. Would not use again or recommend to anyone.

WILLIAM R.
Clasificación:

El cliente no dejó un comentario.

Kendrick M.
Clasificación:

El cliente no dejó un comentario.

Samuel M.
Clasificación:

El cliente no dejó un comentario.

KATHRYN C.
Clasificación:

El cliente no dejó un comentario.

Brendan V.
Clasificación:

First off the vehicle hardly ran. When I returned my vehicle, I was well before my window of 11-5. Handed my keys to the U-Haul employee standing outside by the equipment rental - asking if I needed to do anything further when returning my truck. He stated no I will take care of it. Ended up checking me back in at 6:20 and I GOT CHARGED TWICE because I went beyond the hours I signed up for. HORRIBLE customer experience. Now I have to wait until a manager contacts me 2-3 DAYS LATER to try and get a refund. As I said HORRIBLE. Do not recommend.

Scott C.
Clasificación:

El cliente no dejó un comentario.

Danielle J.
Clasificación:

I chose the contact less pick up. The lock to get the key for the van was extremely hard to open. Then when help came there wasn't even a key in there. The low tire pressure light was on as well. To be honest didn't make me feel safe.

Manzel H.
Clasificación:

Self rent is to complicated. I went had to wait 15 mins for someone in a different state to approve my rental then I had to keep walking in and out the building defeating the purpose of doing self rental! Then turning in the truck took me another 15 mins becouse they way miliage is displayed on truck isn't how it needs to be entered on app! I WILL NEVER USE UHAUL AGAIN ILL RENT A TRUCK FROM A DEALERSHIP FIRST

BENJAMIN M.
Clasificación:

Douglas Blake Jr. is a phenomenal representative for UHaul. Very customer & service focused and he's also technically proficient. I own a custom cabinetry business and we rent box trucks and trailers frequently to deliver our cabinets. Will definitely be coming back to the Sardis Road W location for our rental needs!

lawrence A.
Clasificación:

El cliente no dejó un comentario.

MARGARETT R.
Clasificación:

El cliente no dejó un comentario.

Crystal D. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Shane H.
Clasificación:

COVID protocol requirements were not clearly posted and it took over 10 minutes to figure out what the return process was at this location. But, once a staff member was located, they provided clear instruction as to what needed to be done to return vehicle.

KENNETH A.
Clasificación:

El cliente no dejó un comentario.

JEFFREY G.
Clasificación:

The trailer was not ready when promised. It wasn't too late: 10:30 vs 10:00, It all worked out fine. The staff was very friendly and kept me informed of the delay. Overall a very good experience. Staff was very nice and helpfu.

Robin T.
Clasificación:

Douglas was wonderful! Very pleasant, friendly & helpful

Chelsea B.
Clasificación:

El cliente no dejó un comentario.

JESSICA S.
Clasificación:

All of the men at this Uhaul location were very professional, friendly, thorough, and easy to talk to. They work so well as a team and deserve a promotion in my opinion! It was truly a pleasure doing business with them, and I will definitely return there in the future for my moving and storage needs.

Zachary B.
Clasificación:

The people working there were very unprofessional.. there was some guy working who was disrespecting what seemed like the manager or asst manager, then the manager or asst told me where to find a dolly and there wasn't any, she said she would take it off my final bill when she never did, I got charged for gas somehow it showed me why I will never use uhaul again.

AITANA D.
Clasificación:

El cliente no dejó un comentario.

Thomas K.
Clasificación:

El cliente no dejó un comentario.

JEFFREY B.
Clasificación:

No hand truck was available, and only 12 furniture pads were available, despite my reservation for more. More bothersome was the take it or leave it attitude by staff, who also had complaints about their boss that I really don't want to hear.

JOSEPH V.
Clasificación:

El cliente no dejó un comentario.

John C.
Clasificación:

El cliente no dejó un comentario.

JEISIANY M.
Clasificación:

They were friendly and helpful!! There was a young gentleman outside and help me with the truck!!

GEORGE W.
Clasificación:

El cliente no dejó un comentario.

MERRILEE B.
Clasificación:

Not happy that I was charged for an extra day when I was told if I got the truck back by 6:00 pm, which I did, I would not be.

ROBERT B.
Clasificación:

When I picked up my truck, the engine lite was on and the low air tire lite was on. Only had the truck for 3 hrs, told the attendant when I returned the truck. I think the maintenance crew should have checked the truck more closely before putting on the lot to be rented.

KORI B.
Clasificación:

Everyone there was so helpful, very nice and professional. Enjoyed my experience.

VERA S.
Clasificación:

Great friendly and helpful customer service.

PETER K.
Clasificación:

Rented a hand truck. Process was quick and easy. Employees were not following face covering laws. A couple employees put masks on once I entered, the other two didn't bother to or just held a mask over their face. Disappointing.

ELIZABETH R.
Clasificación:

The entire process from beginning to end was excellent. The equipment, the pricing and the customer service were all outstanding. It could not have gone better. I would highly recommend this location.

CAROLYN P.
Clasificación:

Nothing ! I had never rented with Uhaul before.. I didnt know the process, but it was so easy ! Seriously. Staff was pleasant, it was easy and fast. Thank you, I'll be back.

STEVEN H.
Clasificación:

El cliente no dejó un comentario.

Andrea S. | First Impressions |
Clasificación:

A gentleman named Doug helped us get set up with our storage unit. He was great!! And made the process quick and easy with no stress at all. He is definitely Management material. Thanks again Doug, Happy New Year!!

Gary H.
Clasificación:

El cliente no dejó un comentario.

Carrin S. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

LEE H.
Clasificación:

Did not get the name of the really nice gentleman that was there to unhook the trailer. I may have been there a total of 5 minutes. Place was in perfectly neat and orderly condition which at Christmas time is pretty amazing.

DOUGLAS MICHAEL T.
Clasificación:

El cliente no dejó un comentario.

William W.
Clasificación:

El cliente no dejó un comentario.

TAHIRHUSSAIN D.
Clasificación:

Transparency in charges, additional charges.

PATRICIA W.
Clasificación:

El cliente no dejó un comentario.

Raushanah A.
Clasificación:

El cliente no dejó un comentario.

ADELEKE O.
Clasificación:

El cliente no dejó un comentario.

ANTONIO B.
Clasificación:

Everything went well no complaints here🙂🙂🙂

Kevin G.
Clasificación:

Sharon west road location was awesome and a pleasure to rent from.

SHAMMOND T.
Clasificación:

El cliente no dejó un comentario.

Mary l. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

CHERYL K.
Clasificación:

The front desk agent was efficient t, professional, Friendly and took us to the trailer we.rented, showed us how to hook it up, explainEd what we needed to do to return the trailer. Shecouldn't have been better. She was excellent.

Clyde G.
Clasificación:

Staff was very proficient, helpful and friendly.

SCOTT R.
Clasificación:

I had an ancient car hauler that should be put out the pasture. I went their and they helped me remove the vehicle in no time. It took the Pekin Il individual an hour to get it loaded. They were happy when I returned the 26 footer 2 days early.

John S.
Clasificación:

Rep did not tighten trailer and it hit my tailgate. Don't trust them to do their jobs.

MICHAEL H.
Clasificación:

El cliente no dejó un comentario.

Jason A.
Clasificación:

I came in and the ladies working were rude, truck was only on a 1/4 of a tank, and she quoted me for $78 and then charged me $101 and when I asked, she said I would get a credit for the difference. Turns out I did get the credit but I was still charged $101. To top it all off, the truck had problems starting and had to try 3-4 times to get it to roll. I have used Uhaul before but this was by far the worst experience I have ever had, especially after they told me a price and then charged me $30 extra.

MANJUNATH S.
Clasificación:

Douglas is an awesome rep. He is very courteous, listens to your questions and is Knowledgeable about the service. You have an excellent employee there.

Lawrence S.
Clasificación:

Make sure there are enough furniture pads. This location ran out. Not a big deal. They arranged more at another location.

Joseph W.
Clasificación:

El cliente no dejó un comentario.

erin t. | Overall Experience |
Clasificación:

Everything was great

Joel G. | First Impressions |
Clasificación:

Douglas was very professional and helpful. He made the process smooth and easy. I highly recommend this facility.

Timothy H.
Clasificación:

El cliente no dejó un comentario.

MARK N.
Clasificación:

El cliente no dejó un comentario.

TODD C. | Overall Experience |
Clasificación:

I had a roll up door get stuck which took 13 months to have repaired. The general manager (not the desk people, but the manager above them) at the time was extraordinarily confrontational. He was retired military and talked to me like I was his subordinate. Fact is - I am retired military as well and recognized the fact that he had apparently not been properly re-socialized to life in the civilian world. At other times the desk people have ranged from friendly and outgoing, to dismal and apathetic. The turnover of employees interfered with developing any kind of good relationship between me and the facility. Having been an eighteen year customer, I would have expected that the staff would be able to at least recognize me to the point that we did not have to wade through my records to establish that I am in fact a customer and just wanted access to my unit. The facilities were good enough (with the exception of the door) but overall a very disappointing experience. Pay people enough that want to make a career there and all of the above could be improved.

THERESA F.
Clasificación:

El cliente no dejó un comentario.

Amber A.
Clasificación:

The first truck we rented was kinda messed up but the very sweet lady at the counter made sure we were taken care of and got us a better truck to use very quickly with no issues and it was smooth sailing from there.

BRENDA C. | First Impressions |
Clasificación:

I have had nothing but a great experience with each U-Haul location that I have dealt with! I especially appreciate Sam at the Sharon Rd West location for helping me with an issue I was having while trying to pay the rent for my storage unit. She was very professional and helped me a great deal! U-Haul has a lot of security features and very clean storage units. They make renting their trucks/vans easy as well. I will never use another storage facility or moving rental facility again!

Carson B.
Clasificación:

El cliente no dejó un comentario.

Danielle B. | First Impressions |
Clasificación:

The swipe in/swipe out situation is different from any other storage place I've used and a little confusing but so far so good. The movers and I did notice that the layout of the building is pretty tight and labrynthine and a little difficult to maneuver large furniture.

PHILLIP B.
Clasificación:

We were able to do so much on line & process was easy.The young lady at the store was helpful & reassuring. The truck ran well but had a loud clunk in the driveline like a u--joint going bad when put in gear or accelerating. I passed this info on when it was returned.

Karyn B.
Clasificación:

El cliente no dejó un comentario.

REGINA F.
Clasificación:

Please make sure the windshield is clean on the inside. It is hard enough to drive a Uhaul but add in a dirty inside windshield worsens it. I needed to move my stuff not clean a Uhaul.

ROBERTA M.
Clasificación:

El cliente no dejó un comentario.

GARY G.
Clasificación:

El cliente no dejó un comentario.

Stephen P.
Clasificación:

El cliente no dejó un comentario.

Susan B.
Clasificación:

El cliente no dejó un comentario.

Shanna C.
Clasificación:

There was a young man who attended me when I came in. If you could have more associates like him, that would improve customer service at every location. He was polite, knowledgeable, very patient and did everything with a smile. He even helped calm my nerves about driving the truck. Much appreciated.

Elizabeth R.
Clasificación:

El cliente no dejó un comentario.

JONATHAN D.
Clasificación:

This has been the easiest and best experience I have had with Uhaul, ever. This location will be my new home thanks to Samantha and Doug!

ROBERT H.
Clasificación:

El cliente no dejó un comentario.

Anthony D.
Clasificación:

The convenience offered from this store was amazing and made the experience easy and efficient

MICHAEL M.
Clasificación:

El cliente no dejó un comentario.

ARTHURMANUEL U.
Clasificación:

Many thanks to Nicole and Tammy at Ballantyne location and Sam at Sharon Road West in Charlotte for their first-rate customer service and teamwork when the truck I was supposed to pick up had not even left its starting point. Nicole and Sam worked out a trade and sent me on my way.

Michael G.
Clasificación:

Great folks to work with!

MICHAEL G.
Clasificación:

No improvement required. Great folks to work with!

Sayyid A.
Clasificación:

El cliente no dejó un comentario.

Matthew S.
Clasificación:

Clearly laid out. Helpful signs. Safe location.

Roderick G.
Clasificación:

El cliente no dejó un comentario.

Jeremy C.
Clasificación:

El cliente no dejó un comentario.

Daniel C.
Clasificación:

efficient and pleasant!

ROBERT T.
Clasificación:

El cliente no dejó un comentario.

Wendy I.
Clasificación:

El cliente no dejó un comentario.

Nicholas A.
Clasificación:

El cliente no dejó un comentario.

STEPHEN B.
Clasificación:

El cliente no dejó un comentario.

Wendy I.
Clasificación:

El cliente no dejó un comentario.

James F.
Clasificación:

The cargo area was not cleaned prior to use. The mobile check-in application was overly complicated. Asking for a second ID for verification after submitting a valid drivers license is unacceptable. An agent had to finish my check in. The mobile application requires more than what an manual agent checking requests.

Katherine R.
Clasificación:

I made 3 reservations and all places, they did not have trucks available in any of them, and when I dropped it at the corresponding location and time, they still charged me a fee to deliver it late

EBONY C.
Clasificación:

El cliente no dejó un comentario.

TERRELL T.
Clasificación:

I have used this location for storage and now needed to get a van for a move. They went above and beyond on all fronts. They are calm, kind, efficient and do everything to make your experience a pleasant one! I would tell anyone to use this U-Haul location for all their needs!!!

Daniela M.
Clasificación:

We reserved a 25' truck, when we came to pick it up they said it wasn't working and had to give us a 20' truck which make us take more trips as we needed a bigger truck and they said they'd only charge us for a day as it was their fault. They didn't and charged me for two days when I returned it that night! Please be clear with your clients next time and be willing to refund if there's any mistake as they did not want to refund me!

Charles B.
Clasificación:

El cliente no dejó un comentario.

norvaletta M. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

JASON S.
Clasificación:

El cliente no dejó un comentario.

Tiffany M.
Clasificación:

El cliente no dejó un comentario.

Darrell R. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

orie w. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Eddie B. | Overall Experience |
Clasificación:

By far, this is the best U-Haul facility I have ever done business with. The staff are well trained in U-Haul Products, Services and in Customer Service! The Sharon Road West location is a 5-Star Facility and I suggest you do business with them... Eddie B. Charlotte, NC Myrtle Beach, SC

MARK G. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Chad C. | First Impressions |
Clasificación:

Douglas was amazing. Explained everything perfect. Doug is an amazing salesman. Very knowledgeable with the UHAUL product and very friendly. Nice to have a smiling face when you walk in.

essie t. | Overall Experience |
Clasificación:

This was my very first time having a storage unit, The staff was very friendly and helpful. I want to giive the staff an A+ for all their help ,I had the pleasure of meeting Keisha, Sam David, Tierra . I would like to thank each of them for all of their support and help.

Patrick B. | Overall Experience |
Clasificación:

Although the office was very busy on the morning we rented, the desk staff remained calm, friendly and courteous. Since it was our first time renting a storage unit, the staff walked us through the process and took the time to answer our questions Highly recommend this location.

STEPHANIE J. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

JULIE F. | Overall Experience |
Clasificación:

Access was easy and well maintained and I ALWAYS had great service from anyone at the desk. Very helpful!

Jonathan D. | Overall Experience |
Clasificación:

While the facility itself was great, the competency of the service could have improved. While I did the online check in as recommended to reduce my wait time - it did nothing of the sort. The lady that checked me in still asked me all the same questions I did during the online check in a couple of days prior. Had to enter my credit card information in 3 times which made me feel uneasy as I know that's how scammers get credit card information as well. On top of that, none of the staff were wearing masks which is a requirement in NC. Instead, they propped up boxes against the check in counter to keep customers away from them. Took me about 30 minutes to wait in line and get checked out to get my rental vehicle.

Mary S. | First Impressions |
Clasificación:

Every one I dealt with behaved as an OWNER should. I have have a week of chaos and they were the best assistance to come my way during that time.

scott l. | First Impressions |
Clasificación:

nice staff

KEVEN S. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Alex C. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

THURMON F. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

william d. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Jamila P. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

hope y. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Tom M. | First Impressions |
Clasificación:

The gentlemen that assisted me and answered all my questions were extremely helpful, friendly, and courteous. The power happened to be out at the initial point in time I came by because of a severe storm, but they allowed me additional flexibility to unload my truck if I needed it without any additional cost. They definitely are an asset to U-Haul.

THURMON F. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Andrea M. | Overall Experience |
Clasificación:

None

Andrea M. | First Impressions |
Clasificación:

None

Nathan B. | Overall Experience |
Clasificación:

U-Haul storage is a well oiled machine. I really appreciate the conveniences of it. But it is really expensive and there are much cheaper options out there. ☹️

true h. | Overall Experience |
Clasificación:

Two thumbs up

tina g. | First Impressions |
Clasificación:

The room was spacious and fast friendly customer service. Both men were so courteous and polite and got me the space I needed.

true h. | First Impressions |
Clasificación:

Y'all alright

charles d. | First Impressions |
Clasificación:

uhaul clerk did a very good job in finding a storage space for me. Thank you

Louis A. | Overall Experience |
Clasificación:

Clean and convenient, always someone there to answer the phone or provide service

devonne m. | First Impressions |
Clasificación:

Awesome experience.

Barbie W. | Overall Experience |
Clasificación:

It was a very easy process in and out! I definitely recommend this storage facility.

Brittany W. | Overall Experience |
Clasificación:

Great customer service the store manager Is great as well love her

Andrea W. | Overall Experience |
Clasificación:

While the local staff was good this was the absolute worst storage experience I have ever had. Sending delinquent notices to and calling your customers contacts before contacting them is deplorable.

alexus r. | Overall Experience |
Clasificación:

During move out I noticed that all my belongings had been placed in huge trash bags and 2 of my TVs where missing! staff wasn’t helpful because “it’s impossible for someone to get into my unit”

Karen C. | Overall Experience |
Clasificación:

Management was very kind and always pleasant

Tracy H. | Overall Experience |
Clasificación:

The staff was alway’s on point period The Gm was very sweet in professional. I would recommend other’s.

Megan G. | Overall Experience |
Clasificación:

Great facility, bad customer service.

Philander I. | First Impressions |
Clasificación:

Staff was professional and able to assist me with what best fit my needs as a customer.

TINKY T. | Overall Experience |
Clasificación:

I used the storage unit for approximately 15+ years and never had a problem! I especially love the new owner she does an amazing job and is very pleasant and knowledgeable!

becky c. | Overall Experience |
Clasificación:

Absolutely amazing!! This is the place you want to store or rent from!!

Ronnie M. | First Impressions |
Clasificación:

The staff was awesome!!!! Very helpful and accommodating.

Richard Ernest C. | First Impressions |
Clasificación:

Douglas was very helpful & made this move trouble free.

markita joanne j. | First Impressions |
Clasificación:

Douglas was such a help! With such a busy move day coming up he made everything a easy transaction! Definitely appreciate the kindness when I was having such a long day! Thank you

Arthur S. | Overall Experience |
Clasificación:

Ok

Gary C. | First Impressions |
Clasificación:

Check in was a little slow; I think one person was late and several customers came in when Store first opened. Blake was excellent and very helpful. I would recommnend UHaul and this location.

Vickie E. | Overall Experience |
Clasificación:

I like Uhaul

ethan y. | Overall Experience |
Clasificación:

Terrible service from start to finish. Eric was rude and argumentative about his own mistakes. Falsely told us information and always blamed us instead. The worst customer service we’ve ever received.

Jenny G. | Overall Experience |
Clasificación:

The staff present at pick-up and drop-off were friendly, fast, and made the process easy and efficient. During a stressful weekend, they made that part of the move/process a breeze. Thank you!!!

MICHEAL S. | Overall Experience |
Clasificación:

NA

Valentin S. | Overall Experience |
Clasificación:

One issue my move out date was 6/01/2019 not 6/22/2019 I do not want to be billed for days I did not use the storage

aron w. | Overall Experience |
Clasificación:

The employees were very helpful

JOANN G. | Overall Experience |
Clasificación:

The staff was always helpful and friendly!

lori r. | Overall Experience |
Clasificación:

Had a great experience during a stressful time - from checkin to checkout - office staff worked with me securing the proper storage. Nice, clean, and secure. Recommended great movers too!

Daniqua B. | Overall Experience |
Clasificación:

Expensive but a great experience overall!

BETTY B. | First Impressions |
Clasificación:

Kenisha Watkins and her young man are the BEST. They helped this first time storage user in every way possible. I recommend them highly.

Jonathan B. | First Impressions |
Clasificación:

Friendly staff.

Paula P. | First Impressions |
Clasificación:

The staff were very friendly and helpful.

christina p. | Overall Experience |
Clasificación:

moved out on 4/26.was billed on 4/23. I thought I would be prorated &receive a refund for the rest of the month.was told this was Not possible. I emailed GM and have not heard back. Would like a reply

Derek R. | First Impressions |
Clasificación:

Sherie was very sweet and kind and was able to help me quick with my storage unit

Mary B. | First Impressions |
Clasificación:

Very good customer service.

Myesha R. | Overall Experience |
Clasificación:

Great customer service!

Laverne B. | First Impressions |
Clasificación:

Very helpful in the rental of my storage unit

Neena B. | Overall Experience |
Clasificación:

N/A

Donna A. | First Impressions |
Clasificación:

My experience was excellent, Kenisha and her team were very helpful and professional. I wouldn’t dream of going to any other U-Haul center for my storage or truck rental needs.

Michael s. | First Impressions |
Clasificación:

na

jose b. | Overall Experience |
Clasificación:

Very very satisfied, will recomend

THOMAS C. | Overall Experience |
Clasificación:

1. The desk staff lacked knowledge of the U-haul software application and either did not perform the task or called a manager for step by step instructions. 2. The staff was distracted by videos

Kenneth C. | Overall Experience |
Clasificación:

The staff was very welcoming and friendly

CD L. | Overall Experience |
Clasificación:

This place was awesome to work with when I moved my stuff into the unit until I moved it out. Also, the rental truck was very easy to rent right on the property. I would definitely use them again!!

Margaret R. | Overall Experience |
Clasificación:

Friendly staff and easy access. Everyone was helpful!

tracy t. | Overall Experience |
Clasificación:

N/A

TRACY W. | Overall Experience |
Clasificación:

Thank you all very much!

ALLEN A. | Overall Experience |
Clasificación:

Bill was courteous, patient, and always able to help when I needed it. Great staff especially Franklyn.

TAHIR W. | Overall Experience |
Clasificación:

The two ladies that served me were above and beyond I cannot believe they don’t already have a raise !?! Lol truly great service

MICHAEL S. | Overall Experience |
Clasificación:

Professional and friendly service

Margaret R. | Reservation |
Clasificación:

Everyone was helpful and friendly.

Marion P. | Overall Experience |
Clasificación:

Haley was exceptional !!!!excellent customer service!

GREGORY H. | Reservation |
Clasificación:

Frank went above and beyond his Call of Duty to make me feel welcome and comfortable he was very professional friendly and warm-hearted. We need more Franks in customer service

Granville H. | Overall Experience |
Clasificación:

All went well

ione p. | Overall Experience |
Clasificación:

The people were friendly and the facilities were great and clean.

MICHAEL S. | Reservation |
Clasificación:

Great customer service- friendly and knowledgeable staff.

DOUG D. | Overall Experience |
Clasificación:

I was very satisfied

Brian H. | Overall Experience |
Clasificación:

Everyone was friendly and helpful. I would use their services again if I had to.

John H. | Overall Experience |
Clasificación:

Staff was friendly. Convenient hours. The facilities felt well lit and secured. However, the so called "climate controlled" units were consistently kept at around 90°F.

Yolanda C. | Overall Experience |
Clasificación:

Too many U-haul trucks in the way all the time when clients need to enter their unit., feels cluttered. The climate control feature is subpar because it was very warm in the building all the time.

WILLIAM L. | Overall Experience |
Clasificación:

Great place, wonderful and very helpful staff.

JAMES G. | Overall Experience |
Clasificación:

Bll Harris is doing a great job. Best manager you’ve had there in a long time.

John R. | Overall Experience |
Clasificación:

I would recommend the Uhaul Storage facility on Sharon Road West Road in Charlotte. Franklyn was awfully helpful in regard to our storage and moving needs.

CAROLA R. | Overall Experience |
Clasificación:

Friendly staff. Clean facility.

JANEX I. | Overall Experience |
Clasificación:

Great location convenient to highway Facility’s are always clean 24 hr excess with restrooms

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