Customer Reviews for U-Haul Moving & Storage at Seneca Mall

1301 comentarios

8015 Oswego Rd   Liverpool, NY 13090
(Big Lots)

(315) 506-4297

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(315) 506-4297

8015 Oswego Rd
Liverpool, NY 13090
(Big Lots)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

angela M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey F.  |  Overall Experience 
Clasificación:
5.0

Truly nothing to improve. Jessica was wonderful to work with. Great job! Very impressed with the ease of renting and the customer service.

Kazuaki O. 
Clasificación:
5.0

Friendly efficient service. Great experience. Truck worked well and was spux and span clean. Will use this location again. On line reservation was smooth operation. Very pleased.

KEITHJOHN S. 
Clasificación:
5.0

Jessica made the process convenient and at ease when it came to renting the UHaul. I appreciate her positive attitude and willingness to help!

CEDRIKE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIELTHOMAS P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua L. 
Clasificación:
5.0

El cliente no dejó un comentario.

HEATHERJAYNE P. 
Clasificación:
5.0

U-Haul Manager Jessica Laginskie did an excellent job and is a good representative for U-Haul. I only rent vehicles occasionally. Jessica made the rental experience very easy. She does speak very fast and could slow down a little bit but is very knowledgeable, very professional, very friendly.

BRIAN EDWARD M. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOSEPH H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL C. 
Clasificación:
4.0

The truck was very clean but the fuel gauge was faulty. Only rented vehicle to being home mattress sets. Drove it literally from store in same parking lot to my home 10 mins down the road and back. The fuel gauge read full from start to finish. I filled it up thinking it would be a few dollars and paid $24 at pump. I plan to contact rental office regarding this issue.

DOUGLASSJOHN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHNJOSEPH P. 
Clasificación:
5.0

I made the reservation online 2 weeks ago and it was canceled 24 hours before pick up time. But the people from pick up location were so helpful to solve the problem. So if I rate my online experience it was terrible.

IVAYLOL K. 
Clasificación:
5.0

The original location in Baldwinsville NY was very helpful when I showed up and my trailer was not there considering I was never sent an e-mail letting me know and then I was expected to drive another 35 miles to pick it up. This would put me 1 hour and 15 min. away from my home. REALLY? something is way wrong with your dispatch because I was originally told on the phone Baldwinsville NY was only 16 mi. from my home,WRONG. Anyway the gentleman at the Baldwinsville location was very very helpful.

Martin K. 
Clasificación:
5.0

Always a great experience

ROBERTJ G. 
Clasificación:
4.0

El cliente no dejó un comentario.

AMY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVIDW II C. 
Clasificación:
5.0

Quick and friendly thanks!

MARIEANNE O. 
Clasificación:
1.0

Answer the DAMN PHONE!!! extra CC charges couldn't explain to me, shouldn't be some staff shouldn't be working there!

Mark M. 
Clasificación:
5.0

Jessica from UHaul made the rental process for easy. She was helpful and answered all of my questions.

MEGANLEIGH D. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAMG Y. 
Clasificación:
5.0

Everything was great!

ROBERTS H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barry B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROSAN K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Benjamin O. 
Clasificación:
5.0

Grace is amazing she needs to be head manager

GINOG P. 
Clasificación:
4.0

Excellent service!

GERALDALLEN S. 
Clasificación:
3.0

First off the woman who was working behind the counter sent me to the wrong location to get the truck. Not that fare but then I had to walk all the way back in and explain the truck was not there. She even questioned me on it like I was wrong. Then she remembered they moved the truck elsewhere in the lot and I should go there. Luckily I fund it this time. I have never picked up a rental truck where an employee did not take me to the truck, check it out for damages and give me a quick rundown. I used the truck for 25 miles, about 2 hours total, and was expected to return the truck full. I fueled up about 1/2 mile away. It took 8 gallons to fill up the truck. That means either it was not full when I got it, or it got 3.5 MPG. Since I do not know where the needle would be when totally full I assume the previous renter did not bother filling it totally up. So I paid extra for fuel. I explained this to the same woman who originally checked me out and she could have cared less. She told me I had the tow light on and that made the fuel economy worse. I am pretty sure that does not drop it to 3.5 MPG. Especially since I only moved a couple of couches each way. Very poor customer service by this woman overall. This is a big facility and convenient, but next time I will go to Penske down the road. They provide much better service.

Leonard C. 
Clasificación:
5.0

The equipment is available and in nice condition. Staff is friendly, knowledgeable and helpful. Nice people to work with. They are busy -that makes phone exchanges difficult. Use the website.

ADUANE A. 
Clasificación:
5.0

Nothing everyone were professional and the service was speedy. It was great

CATHYLYNNETTE S. 
Clasificación:
5.0

The girl who helped me was very pleasant. She did a great job explaining the pick up and drop off process. I give her an A++++

Maryann Z. 
Clasificación:
5.0

Very pleasant and professional. They made things quick and easy. They were very welcoming.

Duane E. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHENM A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald T. 
Clasificación:
4.0

El cliente no dejó un comentario.

STEVENM V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah P.  |  Overall Experience 
Clasificación:
5.0

Grace was amazing!!

Deborah P.  |  First Impressions 
Clasificación:
5.0

Jessie was amazing and great help when it came to finding movers

Robert G.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Chad A.  |  First Impressions 
Clasificación:
5.0

Nothing Grace is awesome.

GREGORYA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

AAMIRSHARIEFF S. 
Clasificación:
5.0

This was great! I really appreciated the friendly staff and the easy check out / check in process for the van! I will use this location again when we need to move items around Syracuse.

Thomas H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd L. 
Clasificación:
5.0

El cliente no dejó un comentario.

David K. 
Clasificación:
4.0

Our son relocated from Syracuse, NY to New Orleans, LA. We were assigned a truck with 127,000+ miles to travel half way across the country. The moving truck was extremely loud inside (sounded like a diesel but it wasn't), to the point that we couldn't even listen/hear the radio. Also, the truck didn't have enough pick up and go - managed to get it up to about 68 mph then it would begin to shimmy. Not the ideal situation when traveling approximately 1,400 miles, especially when the speed limit is 70 mph on many highways down south. When we reserved the truck, U-Haul was informed how far we would be traveling. A little disappointed especially considering how much we paid for the truck rental, and due to the age of the truck I'm sure we used much more gas than was necessary since it didn't have enough power.

Frederick G. 
Clasificación:
5.0

Mapquest and google directions not so good, but not your fault.

JASON TODD V. 
Clasificación:
5.0

El cliente no dejó un comentario.

HYUNA L W. 
Clasificación:
5.0

El cliente no dejó un comentario.

VIKTOR P. 
Clasificación:
5.0

The service at this Uhaul location is absolutely superb. Fast, Friendly, and efficient. Jessica is a ray of sunshine dedicated to making sure the customer is informed and in and out in a timely manner.

MICHAELG JR S. 
Clasificación:
5.0

El cliente no dejó un comentario.

WESTONM R M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER G. 
Clasificación:
5.0

El cliente no dejó un comentario.

John S.  |  Overall Experience 
Clasificación:
1.0

I HAD TO GO 30 minutes to get my U-Haul and guess what I went over mileage because of that thank god I bought my home and don't ever want to use your service again

Amanda B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher P. 
Clasificación:
3.0

I had to make multiple trips to pick up the car carrier I reserved. Instead of looking for a way to assist the person (Jessica) just said will we can have one for you Friday, that's the best I can do. Then proceeded to call me after I left and returned to work to ask if I could comeback. The experience was like they were doing me a favor by letting me rent something. Worst customer service I have ever received. Not friendly, not sympathetic to customers needs, and overall just a bad experience at this location.

SCOTTJ Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD W. 
Clasificación:
5.0

Car had no issues

JORGEW G. 
Clasificación:
5.0

Great customer service. Thank you,😊

Victoria W. 
Clasificación:
3.0

El cliente no dejó un comentario.

SARAHM G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
5.0

Great check in experience, great easy drop off experience. No hassles, No hiddden added tacked on charges. They keep the truck in good road condition.

SHARON B. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETHWILLIAM K. 
Clasificación:
5.0

El cliente no dejó un comentario.

David K. 
Clasificación:
5.0

El cliente no dejó un comentario.

WALDEMARZ Z. 
Clasificación:
5.0

The lady in the office when I picked up the unit and when I dropped it off same person very very very well good experience very nice person to work with

Timothy F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott C. 
Clasificación:
5.0

Excellent!

Corey M. 
Clasificación:
5.0

The team at Seneca have been great ! I had no problems , and if I had questions or concerns Jessica has always taken care of it ,. She has really gone above and beyond to take care of her customers ! Sincerely Loren , thanks again !

Loren G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

mathew m.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Christine H. 
Clasificación:
5.0

El cliente no dejó un comentario.

NINAELIZABETH P. 
Clasificación:
5.0

These questions are about locations. Your questions should be about the rediculous reservation system, changes and instilling fear that the Months Ago Reserved truck may or may not be available when "guaranteed". Your "guarantee" is nonsense. Holding cust responsible for everything except your inability to schedule, and provide fleet sizes enough for consumers, is unfair to the people who pay your way. Rerouting our return to a further location so we passed other dealer stores on the way was bs. Your truck hoods should stay buckled on the tway. Had a non professional driver(cdl) been behind the wheel, you would not be reading this, it would have been news of a crash. Uhaul? Do better.

Suzanne I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark P. 
Clasificación:
5.0

El cliente no dejó un comentario.

mathew M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATHEW M. 
Clasificación:
5.0

Great experience, great staff and the vehicle was perfect.

DANIELGORDON M. 
Clasificación:
4.0

More help at the customer service counter

Bienvenido V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Judith B. 
Clasificación:
4.0

El cliente no dejó un comentario.

MARIANNEKEENE P. 
Clasificación:
5.0

So far things good to me

SALVATORE JR G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carol R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer H.  |  Online Move In 
Clasificación:
5.0

I rented the 5'x9' open trailer with a ramp gate to haul my Harley trike and I liked that the trailer is very solid and well built with good size wheels. Worked great.

ROBERTV G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wendy J. 
Clasificación:
5.0

Nothing except maybe Uhaul should install their own gas pumps. Could lol d be a plus.

JOHNWILLIAM JR S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyler S. 
Clasificación:
5.0

El cliente no dejó un comentario.

mark H. 
Clasificación:
3.0

El cliente no dejó un comentario.

George E. 
Clasificación:
5.0

El cliente no dejó un comentario.

William R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHNT L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert S. 
Clasificación:
3.0

El cliente no dejó un comentario.

MADISON S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAELJ D. 
Clasificación:
5.0

El cliente no dejó un comentario.

SALVATOREBRUNO P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSIAHLEVI B. 
Clasificación:
5.0

All very nice and the service was excellent.

LANCE S.  |  Overall Experience 
Clasificación:
5.0

No complaints at this time but great customer service @ pick up & drop off

ANTOINESHA CHEMI H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERTCHRISTOPHE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

STACYLEE C. 
Clasificación:
5.0

Near my gym

Michelle W.  |  First Impressions 
Clasificación:
5.0

The staff was very friendly. They helped me a lot and explained everything clearly on how to use the unit and keep it safe and secure. Thank You.

Rebecca R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMASPATRICK A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brian B.  |  First Impressions 
Clasificación:
4.0

The representative Jessica was so nice and helpful and when we had to extend our rental because of the movers being 45 minutes late she was able to accommodate us! Thank you Jessica 😊

BRIANRODNEY B. 
Clasificación:
5.0

Jessica was awesome got me in and out within five minutes, very professional and very on her game! When I return the truck George was outside and chat me out within a matter of a few minutes he had a great personality and very friendly.

DAVIDJ H. 
Clasificación:
5.0

Both of your employees were excellent. I couldn't log in to the 24/7 because my gps was having problems. But George got right on it and got me on the road in minutes. When it was returned I had the same great customer service from George. I really appreciate how accommodating and pleasant they were on a very stressful day. So koodoos to Seneca mall location! ¡Gracias!

Michelle H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gerald C. 
Clasificación:
4.0

The only issue was the my pickup location was moved without my consent and my choice was a different location.

CHRISTOPHERMICHA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERTJAMES B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer H.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Lona C.  |  Overall Experience 
Clasificación:
5.0

Jessica is truly a gem!!

Kate M.  |  First Impressions 
Clasificación:
5.0

The women who checked us in and out was amazing! Great customer service skills and a wealth of knowledge!

Stephanie B.  |  First Impressions 
Clasificación:
5.0

Jessica is great to work with, knowledgeable and easy on the eyes

Gene V.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Muhammed A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lona C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Gene V.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Rennie C.  |  Overall Experience 
Clasificación:
5.0

Always pleased with my experiences at uhaul! Will continue to use them whenever needed!

FRANCINE A.  |  Overall Experience 
Clasificación:
5.0

Awesome staff. Whole experience was A+. If I could tweak just one thing, it would be to add another way in to the storage area instead of just the 2 bays. In this day in age, many people could give a darn about everything but themselves. I can tell and have told many others, that this place really cares and it shows. A very professional, clean, secure operation, great staff and fair pricing for what you get. So,....Thank you!

roderick s.  |  Overall Experience 
Clasificación:
5.0

Jessica is an awesome, friendly, courteous, and professional manager. I enjoyed watching her deal with some customers as well as helping me. She made my day so much better. Wish everyone I had to work with have such a great positive attitude.

Mark L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Henry J.  |  Online Move In 
Clasificación:
5.0

Look forward to storing my stuff in your room

Wade K.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Cronelius V.  |  First Impressions 
Clasificación:
5.0

Jessica was awesome

Marcello B.  |  First Impressions 
Clasificación:
5.0

Overall excellent experience. The staff was helpful and professional and my time at the facility was quick and efficient. I would highly recommend this location.

Christopher P.  |  First Impressions 
Clasificación:
5.0

The storage area was clean and very well kept. We are planning to continue renting a space this fall. We were most impressed with the staff who assisted us. Jessica is kind, very friendly and knowledgeable. She is always willing to answer questions and be available if needed. She represents your company well! Jennifer & Lewis St. Andrew

Jennifer S.  |  Overall Experience 
Clasificación:
5.0

Jessica and staff are very good at their jobs. They are helpful and friendly. They make their customers comfortable, and want to return.

Steve H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Randolph G.  |  First Impressions 
Clasificación:
5.0

Fantastic Service! Moved our unit from Public Storage to your store. Facility is much more convenient, modern and much cleaner. ¡Gracias!

Jeff G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Derek M.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Renel P.  |  First Impressions 
Clasificación:
5.0

Jessica provides outstanding customer service. She always greets us with a smile, and is upbeat, professional and knowledge. She represents the company very well. I'm happy to bring my business to this branch of Uhaul in Liverpool, NY.

MICHELE G.  |  First Impressions 
Clasificación:
5.0

Jessica was very knowledgeable and friendly.

Gene V.  |  First Impressions 
Clasificación:
5.0

was really impressed with this UHaul storage facility great building the ladies were great to work with and very helpful everything is clean clean clean !!! bathrooms were always clean when we visited NO ISSUES !! I Highly recommend this facility I had to drive 45 min to here to this place and it was worth it knowing my belongings were in a good clean place

edgar v.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

shawn C.  |  Overall Experience 
Clasificación:
3.0

Never had to have 2 numbers before and for those of us with just a cell phone that's ridiculous. Also to need an address for a storage unit is also ridiculous considering that's why one may need the storage.

Thomas S.  |  First Impressions 
Clasificación:
5.0

Very clean, well maintained, and comfortable facility. I particularly liked the availability of carts and the garage bays. The bathroom was always clean. The office staff were always friendly and helpful.

Kimberly T.  |  Overall Experience 
Clasificación:
5.0

A HUGE thank you to Jessica and Hannah for all of their help. Throughout a stressful move while building a house, they made the storage process as easy as possible. I felt like I was part of the family with how many times I needed to go into the store. They never got annoyed or bothered when I had questions or needed help. Thank you so much!

Peter A.  |  Overall Experience 
Clasificación:
5.0

Only downfall...only 2 garage bays and one garage door was broken

Theresa B.  |  First Impressions 
Clasificación:
3.0

Checked was great. **However next day we returned to add stuff to the unit and the garage door came down on the trailer. Thankfully it was the hitch.

mary t.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Michelle H.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Cynthia G.  |  First Impressions 
Clasificación:
5.0

You girls are awesome

Mark H.  |  First Impressions 
Clasificación:
5.0

The staff are fantastic, especially the young lady, Jessica, who was simply great in taking care of everything I needed.

Nosa E.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tony L.  |  First Impressions 
Clasificación:
5.0

I'm so glad I decided to use your facility. The cleanliness and security blows the competition away !

Rich G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

shawn C.  |  First Impressions 
Clasificación:
5.0

I would like to thank Jessica in the Seneca Mall Liverpool NY location. She was very kind and knowledgeable. She took her time in showing us our storage location and answered all questions my husband and I had. I will definitely recommend her assistance to our family and friends.

Jennifer S.  |  First Impressions 
Clasificación:
2.0

Tried twice to pickup my rental with no luck. Just hand me the keys when I rent it would be much more efficient. Lost a day and a half

WILLIAM G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

David D.  |  First Impressions 
Clasificación:
5.0

Service was on point!

jason g.  |  First Impressions 
Clasificación:
5.0

Everything was great!

Sarah B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Starlet S.  |  Overall Experience 
Clasificación:
5.0

Jessica, You operate a fantastic facility! As you know we still rent one large storage garage, have rented moving vehicles and purchased packing supplies. On every occasion you and your staff have been extremely professional, helpful and friendly. Thank you. Tim & Bonnie

Timothy G.  |  Overall Experience 
Clasificación:
4.0

I was very upset that 1st month that was advertised to be free due to long distance move, was actually charged to my card in the amount of 179.95. I was caught off guard and now told to allow 7 business days for a refund. Unacceptable!

Shana F.  |  First Impressions 
Clasificación:
5.0

Exceptional; reliable and trustworthy.

Dimitar L.  |  First Impressions 
Clasificación:
5.0

I love my storage space. The load in is very convenient and my space is easily accessible. I love that I can pull inside out of the weather to load and unload. I was looking for a climate controlled unit - and it is really super. The price is very good - and the people in charge are very helpful. I have options for sign in which I like a lot too. It was a little confusing the first time for the sign in - but other than that - everything was great. I plan on keeping this unit for a while.

Denise W.  |  Online Move In 
Clasificación:
5.0

Building access was a little confusing at first, but very easy after the first time. Very helpful staff!

Mark M.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Joanne S.  |  First Impressions 
Clasificación:
5.0

All the staff was extremely friendly and helpful. Very convenient location for all your moving needs. Trucks were very clean and maintained.

James E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Shahbaz J.  |  First Impressions 
Clasificación:
4.0

Grace was friendly and helpful, it was convenient to rent a truck and storage at the same place and prices were fair. I chose uhaul over life storage because it saved me money as well as being a ground level unit.

Emily D.  |  First Impressions 
Clasificación:
5.0

Staff and facilities are great. I would recommend Seneca Mall U-Haul to anybody.

James H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

NaZhanda W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Danielle C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tammy S.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Kirby H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew M.  |  Overall Experience 
Clasificación:
5.0

Thank you Jessica

Samer M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

PAUL P.  |  First Impressions 
Clasificación:
2.0

It seemed like the attendent did everything she could to prevent me from obtaining a storage unit.

George L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen K.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Brenda H.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Wilfred A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Christine C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

HENRY L.  |  Overall Experience 
Clasificación:
5.0

I'm going to use it again.

waverly f.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Felix V.  |  First Impressions 
Clasificación:
5.0

Jessica was extremely helpful for both truck and storage rental very pleasant to work with!

James E.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Greg H.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark A.  |  Overall Experience 
Clasificación:
4.0

I appreciate the friendliness and help from the owner and employees with all my questions. Every interaction I had was enjoyable and professional.

Matthew D.  |  Overall Experience 
Clasificación:
5.0

Staff was well versed , friendly and helpful in all aspects of my renting a storage cubicle.

ronald h.  |  First Impressions 
Clasificación:
5.0

Outstanding facility! Staff were friendly and helpful Best uhaul that I have used in 40+ years of moving and storage!!!

John D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

James S.  |  Overall Experience 
Clasificación:
5.0

Management was outstanding and helpful. Very glad to have this u-haul so close to us. Will be using them again.

Steve H.  |  Overall Experience 
Clasificación:
2.0

My overall experience could have been a lot better. I rented a truck and rented a storage unit never got a discount for that . A free month storage unit . I was a onetime paying customer. But I was called out of town for a family emergency for extended period of time, yes I did get behind last 2 months but when I tried to pay the 2 months in full before the next month they wouldn't remove all add on fees . Only way for me to not pay extra fees was for me to vacate my storage unit . Uhaul got paid for the time I had unit so they didn't lose any money, although they did lose a customer. I was told by one employee that U haul doesn't care about 1 customer which I find truly insulting. The storage fees I feel are on the high side and add ins like 10 dollars extra for 24 hour access. and you must buy a lock and buy insurance. I canvassed other storage facilities that give you a lock and dont charge extra for 24 hour access or make you buy insurance. Ben was very helpful and Mark was accommodating for us to get our stuff out of unit. Thank for this opportunity to Express my experience.

Nicholas B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

David D.  |  Overall Experience 
Clasificación:
5.0

Their facility was the perfect environment to store my car for the winter. Affordable, secure, climate controlled. Will definitely go back next year.

Ryan C.  |  Overall Experience 
Clasificación:
5.0

I cannot think of a better place to have stored my Jeep over the winter. The staff is great as are the facilities which are clean, well lit, warm and secure. I have already put in a request for next winter.

james H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

John T.  |  First Impressions 
Clasificación:
5.0

Excelente

Colleen F.  |  Overall Experience 
Clasificación:
5.0

Excellent and friendly service

Nosa E.  |  First Impressions 
Clasificación:
5.0

The set up is great the employees are great and full of information and very friendly .i dont think it could have been better. It was just great. I will and have already tell my friends and recomend

Carol S.  |  First Impressions 
Clasificación:
5.0

You guys did excellent. Greatly appreciate you guys.

Imogene B.  |  First Impressions 
Clasificación:
5.0

I used the storage facility to store a 15 feet UHaul truck. Customer service was excellent, especially Jessica, she is the best employee they have, very humble, friendly, helpful and active.

Rachna A.  |  Overall Experience 
Clasificación:
4.0

So helpful and kind. Made the experience much less stressful.

Jeanette R.  |  First Impressions 
Clasificación:
5.0

I need the u haul till 12 am

Kristen G.  |  First Impressions 
Clasificación:
5.0

Facility was clean and secure staff was extremely helpful. did not need to wait for service

David D.  |  First Impressions 
Clasificación:
5.0

Staff is very friendly and helpful. U-haul should be proud to have employees like Jessica working for them.

Joel H.  |  First Impressions 
Clasificación:
5.0

Jessica was awesome she explained everything and took me down there and showed me exactly what I needed to do and what I needed to know. Jessica is very good at her job.

Tina L.  |  First Impressions 
Clasificación:
5.0

It was an awesome place to store my stuff in the staff friendly and very helpful. I would highly recommend them in the future

Ron D.  |  Overall Experience 
Clasificación:
5.0

Very friendly and professional young workers. They make you feel so comfortable with transacting business with U-Haul.

Nosa E.  |  First Impressions 
Clasificación:
5.0

The young lady who got me set up with my storage unit was so friendly and helpful. She explained everything completely and I'm very impressed with the cleanliness and security of the facility.

Kimberly T.  |  First Impressions 
Clasificación:
5.0

I like the facility, so far it has been a great experience and I would recommend you highly.

Ron D.  |  First Impressions 
Clasificación:
5.0

Staff at rt.57 is awesome. Really helpful and made the process easy and quick.

Nikolaos I.  |  First Impressions 
Clasificación:
5.0

Great experience. Excellent staff.

Colleen F.  |  First Impressions 
Clasificación:
5.0

The staff were helpful and very nice. The storage facility is awesome.

Jerena B.  |  First Impressions 
Clasificación:
5.0

Staff was extremely helpful and kept a positive atmosphere after a stressful day. Move in was easy, and the facility was better than advertised! I am very happy with our choice to store here!

Suzayn M.  |  First Impressions 
Clasificación:
5.0

The gentleman. Was very helpful and knowledgeable

Danielle C.  |  First Impressions 
Clasificación:
5.0

Great customer service and very friendly.

Kevin C.  |  First Impressions 
Clasificación:
4.0

Bueno

Robyn M.  |  First Impressions 
Clasificación:
5.0

The personnel at this facility have been consistently awesome - helpful, informative and knowledge.

Timothy G.  |  First Impressions 
Clasificación:
5.0

The store associate was great... she took the time to explain everything in detail and was very personable !!!

Billie Jo W.  |  First Impressions 
Clasificación:
5.0

Tremendous staff!!!!

Gordy P.  |  First Impressions 
Clasificación:
5.0

I was assisted by Sam and Jessica and both were very knowledgeable, friendly and accommodating! A+ employees. You should be proud to have them on staff!!

Bonnie B.  |  First Impressions 
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