Comentarios de los clientes para U-Haul Moving & Storage at Seneca Mall

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage at Seneca Mall

Clasificación general:

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Anthony F. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

KATRYAFIONNA J.
Clasificación:

El cliente no dejó un comentario.

MELVINTHOMAS H.
Clasificación:

Nothing.,everything met my expectations

SCOTTM B.
Clasificación:

El cliente no dejó un comentario.

Renel P. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

PETERJOSEPH A.
Clasificación:

El cliente no dejó un comentario.

MARKW J.
Clasificación:

El cliente no dejó un comentario.

JOHNEDWARD K.
Clasificación:

El cliente no dejó un comentario.

walter V.
Clasificación:

El cliente no dejó un comentario.

James B.
Clasificación:

Everything was great

MICHELE G. | First Impressions |
Clasificación:

Jessica provides outstanding customer service. She always greets us with a smile, and is upbeat, professional and knowledge. She represents the company very well. I'm happy to bring my business to this branch of Uhaul in Liverpool, NY.

Jacob J.
Clasificación:

El cliente no dejó un comentario.

Patrick S.
Clasificación:

I reserved the truck online and requested a mobile check in. I was not able to complete picking up the truck via the mobile app because the keys were not in the truck. I had to go in and request the key which defeated the purpose of the mobile check in. In a time of social distancing this seemed like not only a waste of my time, but also a risk I shouldn't need to take.

LEONARDO T.
Clasificación:

Everything was great, thanks.

MICHAEL H.
Clasificación:

El cliente no dejó un comentario.

Richelle R.
Clasificación:

El cliente no dejó un comentario.

McKenzie B.
Clasificación:

El cliente no dejó un comentario.

NICOLELYNN C.
Clasificación:

El cliente no dejó un comentario.

Nicholas B.
Clasificación:

Outstanding customer service! Very knowledgeable and friendly! Really helped reduce some of the stress of moving.

Alexander P.
Clasificación:

self Check-in is a very slow process. you have to take pictures on your own which could take up to 5-min. However the worst part is waiting for the confirmation. I had to wait 15-20min until it was accepted and then it told me where to get the keys. I wish it told me check-in could take 20-min that way I would have been there earlier, otherwise I just waisted 30-min of my rented time.

Gene V. | First Impressions |
Clasificación:

Jessica was very knowledgeable and friendly.

JACOBRYAN S.
Clasificación:

El cliente no dejó un comentario.

Francis R.
Clasificación:

I was pleasantly surprised. Don't change anything.

Garth W.
Clasificación:

El cliente no dejó un comentario.

ALLYSSARICHELLE R.
Clasificación:

El cliente no dejó un comentario.

Kathleen G.
Clasificación:

El cliente no dejó un comentario.

Ryan W.
Clasificación:

El cliente no dejó un comentario.

JOSHUAJAMES P.
Clasificación:

When we picked up the U-Haul we were told we had 24 hrs to bring it back as we got it at 6 pm we had till 6pm the next day to bring it back at 11 am we got a call saying it had to be back by 11:30 or they were going to fine us for not bringing it back on time. We live a ways away from the place and had a sleeping baby we had to wake to bring it back sooner than we should have had to bring it back. We do not plan on using U-Haul again unless the extra charges are reversed as we should have had 24 hrs like we had reserved the U-Haul for without a call making is bring it back early or we were going to be charged more money and because we could not make it in the half hour they gave us we got charged

EDWARDJ L.
Clasificación:

I wish the survey was about the truck itself. The 10 foot box truck is a death trap in a snow storm! Tires break traction on a straightaway let alone trying to move from a stand still.

Shannon B.
Clasificación:

El cliente no dejó un comentario.

Peter P.
Clasificación:

El cliente no dejó un comentario.

Tami K.
Clasificación:

Me and my husband have nothing bad to say. This location was amazing. All of the staff members that we encountered treated us wonderfully. Please don't change a thing, it made our moving experience less stressful. Thank you staff at U-haul

PAULWILLARD S.
Clasificación:

El cliente no dejó un comentario.

edgar v. | Overall Experience |
Clasificación:

was really impressed with this UHaul storage facility great building the ladies were great to work with and very helpful everything is clean clean clean !!! bathrooms were always clean when we visited NO ISSUES !! I Highly recommend this facility I had to drive 45 min to here to this place and it was worth it knowing my belongings were in a good clean place

LaShawnda M.
Clasificación:

The young lady (sorry I didn't catch her name) was very helpful and nice. She was thorough when explaining the process and how to return the vehicle. She had blond hair :) and from Watertown.

ANTHONYLOUIS A.
Clasificación:

El cliente no dejó un comentario.

shawn C. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

THOMASFRANCIS II S.
Clasificación:

Go Back to not needing a physical address for anything. That and 1 cell phone number should suffice for everything too.

David L.
Clasificación:

The rental was great but the service wasn't. I arrived to return the vehicle just before closing time at 7. I walked into the center and the young girl said I had to do the mobile return. I get this...but it was just before 7 and great customer service would go, not only the extra mile, but a minor 5 minutes to accept my return...but instead, she had to run out the door to leave me do the mobile return. I own and run my own business, if she worked for me and I witnessed this, I would give her a good lesson in customer service.

Thomas S. | First Impressions |
Clasificación:

Never had to have 2 numbers before and for those of us with just a cell phone that's ridiculous. Also to need an address for a storage unit is also ridiculous considering that's why one may need the storage.

JOHNP JR C.
Clasificación:

El cliente no dejó un comentario.

Kaylin B.
Clasificación:

El cliente no dejó un comentario.

BRUCETHOMAS N.
Clasificación:

El cliente no dejó un comentario.

Greg L.
Clasificación:

El cliente no dejó un comentario.

Irene D.
Clasificación:

I had the best customer service and I hope they keep up the good work

Kathleen S.
Clasificación:

The experience was perfect. Pleasant employees. Couldn't be an easier process. And the price is great.

Brett A.
Clasificación:

Reserved online uploaded my ID ahead of time still took an hour to get the truck then once I got to the truck it had to gas. Went back got another truck wiper is broken knowing it's going to rain or storm employee Said well you can upgrade to a bigger truck that's all I can do for you so I pretty much got told to fuck myself. The trip would have been 3 hours but because of the wiper being broken it took 5 hours so I won't be using uhaul anymore

Deborah O.
Clasificación:

El cliente no dejó un comentario.

SCOTTMATHEW G.
Clasificación:

El cliente no dejó un comentario.

Aniessa S.
Clasificación:

The staff was professional, courteous and helpful.

William H.
Clasificación:

El cliente no dejó un comentario.

DONNAB D.
Clasificación:

Girls there were very knowledgeable

RYAN M.
Clasificación:

Improve communication. Inform the person that the truck has to be back before three. Call me before three to let me know I will be charged more. Don't call at 5 and then not tell me I will be charged more

Charles R.
Clasificación:

El cliente no dejó un comentario.

ron W.
Clasificación:

The staff was very helpful,kind and professional, thank you for being so polite!!

RICHARDP B.
Clasificación:

Mobile process was easy and a time saver. Staff at this location were very professional and helpful!!

Kimberly T. | Overall Experience |
Clasificación:

Very clean, well maintained, and comfortable facility. I particularly liked the availability of carts and the garage bays. The bathroom was always clean. The office staff were always friendly and helpful.

Kathleen S.
Clasificación:

No improvement necessary. This process couldn't have been any easier. The staff was so cordial and helpful and checking in and out was seamless and fast. Would definitely recommend and use you again.

CHARLESA K.
Clasificación:

El cliente no dejó un comentario.

Peter A. | Overall Experience |
Clasificación:

A HUGE thank you to Jessica and Hannah for all of their help. Throughout a stressful move while building a house, they made the storage process as easy as possible. I felt like I was part of the family with how many times I needed to go into the store. They never got annoyed or bothered when I had questions or needed help. Thank you so much!

AMANDAM I.
Clasificación:

The customer service was great ! Karleigh was so much help and very knowledgeable! Both employees made my experience great and with me not knowing much information they made it very easy to figure out ! Both should be acknowledged for there great work at the Liverpool location

KELLYF R.
Clasificación:

Staff was very friendly and professional. Great experience.

STEPHENFRANCIS N.
Clasificación:

El cliente no dejó un comentario.

CHERYLD D.
Clasificación:

El cliente no dejó un comentario.

Dale W.
Clasificación:

This location made makes renting a truck so easy and pleasant. I have rented 3 trucks in the past 2 weeks and all of them did what I needed. The girls that work there are very professional and know their jobs.

DAVIDRICHARD F.
Clasificación:

El cliente no dejó un comentario.

Theresa B. | First Impressions |
Clasificación:

Only downfall...only 2 garage bays and one garage door was broken

DAVIDL V.
Clasificación:

Staff was friendly and helpful

Andrew R.
Clasificación:

Employees were pleasant and helpful. The store has easy access with ample room to maneuver trailers or rental trucks.

JAMES S.
Clasificación:

El cliente no dejó un comentario.

Tom C.
Clasificación:

Jessica Laginskie (Syracuse, NY) was about as rude as possible. She did practically nothing to assist me. It was only by contacting your national office that I was able to secure a resolution to my situation. Also, my Ubox was moved from one location to another without my permission and without anyone notifying me. Jessica's response was "We are not required to give notice if boxes are moved." Not, sorry, not I can appreciate it was an inconvenience to you...nothing expressing appreciation for me as a customer. RUDE!!!!!! Also, when I first rented the box, I was told I would receive one month free due to problems during the rental process. I did not receive the free month. YOU HAVE LOST MY BUSINESS FOREVER.

RANINAHED S.
Clasificación:

El cliente no dejó un comentario.

Ryan L.
Clasificación:

I was helped outside of the store to return my truck. Probably the easiest and friendliest return I've done with a Uhaul! Staff is great!

mary t. | First Impressions |
Clasificación:

Checked was great. **However next day we returned to add stuff to the unit and the garage door came down on the trailer. Thankfully it was the hitch.

Timothy Y.
Clasificación:

There is nothing that you need to improve the truck was clean and well maintained, the staff was very friendly and helpful!

Thomas F S.
Clasificación:

When using online to make reservations state that you must pay at the time of pickup. I was confused and used a cc to hold my reservation and had to pay with another to get the trailer, as I was confused about when to pay.

Craig M.
Clasificación:

Scan driver's license when picking up the vehicle rather than requiring people to do it online.

Benjamin J.
Clasificación:

El cliente no dejó un comentario.

mary A.
Clasificación:

El cliente no dejó un comentario.

MICHAELJAMES B.
Clasificación:

I rent a truck did the walk around - Took a picture of 1 spot that wasn't identified as a problem area on the app. I was never prompted to check inside the moving area (where you put the items you are moving) .I did a move of a refrig, washer and dryer, a piano, a couch and a chair a chair. When I returned the truck they said that the fuel panel access in the floor was pushed down. The rivet on one side were gone. On the other side that wasn't pushed down there were 3 rivets missing. The dealer said I put excess weight on that area during the move. The access door in in line with the ramp and I did notice that the one side was down but I do not know when it occurred or if it was like that when I picked it up. There was never any excess weight on the truck. The max load for this truck is 5700 pounds and the load we put on was at most 3000. I am disputing this with my credit card and contacting the BBB along with the attorney general of NYS. Very unhappy with this.

Michelle H. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Thomas B.
Clasificación:

All went well. Thank you.

GEORGEW V H.
Clasificación:

El cliente no dejó un comentario.

Margret M.
Clasificación:

El cliente no dejó un comentario.

DENISEMARIE W.
Clasificación:

excellent service as always - they are a pleasure to deal with.

Rachel E.
Clasificación:

The girls in office were wonderful in helping me. I had a very frustrating time getting my rental through the website and had to wait 40 min befire going into the store to get assistance because my rental time was before the store opened. If I have to rent again, I will not use the website. I'll go directly into the store.

KAREN D.
Clasificación:

El cliente no dejó un comentario.

Cynthia G. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Mark H. | First Impressions |
Clasificación:

You girls are awesome

Reiner R.
Clasificación:

El cliente no dejó un comentario.

Cynthia W.
Clasificación:

El cliente no dejó un comentario.

Haley L.
Clasificación:

The lady that helped us get a uhaul was absolutely wonderful! Such a sweetheart. I cant remember her name but it was Thursday right before close! Thank you so much !

Nosa E. | First Impressions |
Clasificación:

The staff are fantastic, especially the young lady, Jessica, who was simply great in taking care of everything I needed.

MATTHEWW O.
Clasificación:

El cliente no dejó un comentario.

Paul V.
Clasificación:

El cliente no dejó un comentario.

RENEEE F.
Clasificación:

Both employees were very helpful and pleasant.

ROBERTJ B.
Clasificación:

I was very impressed with the level of service I received. The young lady that helped me was veryKnowledgeable.

Tony L. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Barbara A.
Clasificación:

The two young ladies that were working did a wonderful job. I think that if you had one more person there would have been perfect. Love the service.

DANIELRICH M.
Clasificación:

Amazing

JOHNPATRICK S.
Clasificación:

El cliente no dejó un comentario.

Rich G. | First Impressions |
Clasificación:

I'm so glad I decided to use your facility. The cleanliness and security blows the competition away !

Joshua R.
Clasificación:

The employees were very friendly and 5-star, but when I showed up to retrieve my vehicle there had been a change up in the mobile system and I had to wait a long time to have everything changed over. The DIY mobile app needs to be managed in a more efficient way, for it is not efficient at all...

Hillary R.
Clasificación:

The ladies there were very friendly and helpful

MATTHEWP W.
Clasificación:

Not impressed with your automated pickup. My Son tried about six months had issues and I had the same this time. Not allowing logins and then not recognized Thank goodness you have such an excellent staff working there the ladies were friendly courteous patient and knowledgeable.

Carlo C.
Clasificación:

El cliente no dejó un comentario.

STEVEN S.
Clasificación:

Do not attach additional items (hand cart etc) in the back of truck. Took up valuable space when we did not request additional items.

E B.
Clasificación:

El cliente no dejó un comentario.

Wayne M.
Clasificación:

the girls where just fantastic Grace

James K.
Clasificación:

El cliente no dejó un comentario.

Edmund M.
Clasificación:

Everything was great. Employees were very courteous and helpful!

RICHARDMARTIN C.
Clasificación:

El cliente no dejó un comentario.

shawn C. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

STEPHENB P.
Clasificación:

Grace was terrific and very helpful! Appreciate this location - well run !

Jennifer S. | First Impressions |
Clasificación:

I would like to thank Jessica in the Seneca Mall Liverpool NY location. She was very kind and knowledgeable. She took her time in showing us our storage location and answered all questions my husband and I had. I will definitely recommend her assistance to our family and friends.

James G.
Clasificación:

El cliente no dejó un comentario.

Renee R.
Clasificación:

Excellent service from Jessica.

YVESD G.
Clasificación:

El cliente no dejó un comentario.

Edwin V.
Clasificación:

I rented a motorcycle trailer and had to go over some rough roads. The trailer suspension was so stiff, I worried about the vibration transferring to my bike. Your motorcycle trailers truly should have shocks.

WILLIAM G. | First Impressions |
Clasificación:

Tried twice to pickup my rental with no luck. Just hand me the keys when I rent it would be much more efficient. Lost a day and a half

David D. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

jason g. | First Impressions |
Clasificación:

Service was on point!

Sarah B. | Overall Experience |
Clasificación:

Everything was great!

Starlet S. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Timothy G. | Overall Experience |
Clasificación:

Jessica, You operate a fantastic facility! As you know we still rent one large storage garage, have rented moving vehicles and purchased packing supplies. On every occasion you and your staff have been extremely professional, helpful and friendly. Thank you. Tim & Bonnie

Shana F. | First Impressions |
Clasificación:

I was very upset that 1st month that was advertised to be free due to long distance move, was actually charged to my card in the amount of 179.95. I was caught off guard and now told to allow 7 business days for a refund. Unacceptable!

Dimitar L. | First Impressions |
Clasificación:

Exceptional; reliable and trustworthy.

Denise W. | Online Move In |
Clasificación:

I love my storage space. The load in is very convenient and my space is easily accessible. I love that I can pull inside out of the weather to load and unload. I was looking for a climate controlled unit - and it is really super. The price is very good - and the people in charge are very helpful. I have options for sign in which I like a lot too. It was a little confusing the first time for the sign in - but other than that - everything was great. I plan on keeping this unit for a while.

Mark M. | Online Move In |
Clasificación:

Building access was a little confusing at first, but very easy after the first time. Very helpful staff!

Joanne S. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

James E. | Overall Experience |
Clasificación:

All the staff was extremely friendly and helpful. Very convenient location for all your moving needs. Trucks were very clean and maintained.

Shahbaz J. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Emily D. | First Impressions |
Clasificación:

Grace was friendly and helpful, it was convenient to rent a truck and storage at the same place and prices were fair. I chose uhaul over life storage because it saved me money as well as being a ground level unit.

James H. | First Impressions |
Clasificación:

Staff and facilities are great. I would recommend Seneca Mall U-Haul to anybody.

NaZhanda W. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Danielle C. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Tammy S. | Online Move In |
Clasificación:

El cliente no dejó un comentario.

Kirby H. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Andrew M. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Samer M. | First Impressions |
Clasificación:

Thank you Jessica

PAUL P. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

George L. | First Impressions |
Clasificación:

It seemed like the attendent did everything she could to prevent me from obtaining a storage unit.

Karen K. | Online Move In |
Clasificación:

El cliente no dejó un comentario.

Brenda H. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Wilfred A. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Kevin P. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Christine C. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

HENRY L. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

waverly f. | Overall Experience |
Clasificación:

I'm going to use it again.

Felix V. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

James E. | First Impressions |
Clasificación:

Jessica was extremely helpful for both truck and storage rental very pleasant to work with!

Greg H. | Online Move In |
Clasificación:

El cliente no dejó un comentario.

Mark A. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Matthew D. | Overall Experience |
Clasificación:

I appreciate the friendliness and help from the owner and employees with all my questions. Every interaction I had was enjoyable and professional.

ronald h. | First Impressions |
Clasificación:

Staff was well versed , friendly and helpful in all aspects of my renting a storage cubicle.

John D. | Overall Experience |
Clasificación:

Outstanding facility! Staff were friendly and helpful Best uhaul that I have used in 40+ years of moving and storage!!!

James S. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Steve H. | Overall Experience |
Clasificación:

Management was outstanding and helpful. Very glad to have this u-haul so close to us. Will be using them again.

Nicholas B. | Overall Experience |
Clasificación:

My overall experience could have been a lot better. I rented a truck and rented a storage unit never got a discount for that . A free month storage unit . I was a onetime paying customer. But I was called out of town for a family emergency for extended period of time, yes I did get behind last 2 months but when I tried to pay the 2 months in full before the next month they wouldn't remove all add on fees . Only way for me to not pay extra fees was for me to vacate my storage unit . Uhaul got paid for the time I had unit so they didn't lose any money, although they did lose a customer. I was told by one employee that U haul doesn't care about 1 customer which I find truly insulting. The storage fees I feel are on the high side and add ins like 10 dollars extra for 24 hour access. and you must buy a lock and buy insurance. I canvassed other storage facilities that give you a lock and dont charge extra for 24 hour access or make you buy insurance. Ben was very helpful and Mark was accommodating for us to get our stuff out of unit. Thank for this opportunity to Express my experience.

David D. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Ryan C. | Overall Experience |
Clasificación:

Their facility was the perfect environment to store my car for the winter. Affordable, secure, climate controlled. Will definitely go back next year.

james H. | Overall Experience |
Clasificación:

I cannot think of a better place to have stored my Jeep over the winter. The staff is great as are the facilities which are clean, well lit, warm and secure. I have already put in a request for next winter.

John T. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Colleen F. | Overall Experience |
Clasificación:

Excellent

Nosa E. | First Impressions |
Clasificación:

Excellent and friendly service

Carol S. | First Impressions |
Clasificación:

The set up is great the employees are great and full of information and very friendly .i dont think it could have been better. It was just great. I will and have already tell my friends and recomend

Imogene B. | First Impressions |
Clasificación:

You guys did excellent. Greatly appreciate you guys.

Rachna A. | Overall Experience |
Clasificación:

I used the storage facility to store a 15 feet UHaul truck. Customer service was excellent, especially Jessica, she is the best employee they have, very humble, friendly, helpful and active.

Jeanette R. | First Impressions |
Clasificación:

So helpful and kind. Made the experience much less stressful.

Kristen G. | First Impressions |
Clasificación:

I need the u haul till 12 am

David D. | First Impressions |
Clasificación:

Facility was clean and secure staff was extremely helpful. did not need to wait for service

Joel H. | First Impressions |
Clasificación:

Staff is very friendly and helpful. U-haul should be proud to have employees like Jessica working for them.

Tina L. | First Impressions |
Clasificación:

Jessica was awesome she explained everything and took me down there and showed me exactly what I needed to do and what I needed to know. Jessica is very good at her job.

Ron D. | Overall Experience |
Clasificación:

It was an awesome place to store my stuff in the staff friendly and very helpful. I would highly recommend them in the future

Nosa E. | First Impressions |
Clasificación:

Very friendly and professional young workers. They make you feel so comfortable with transacting business with U-Haul.

Kimberly T. | First Impressions |
Clasificación:

The young lady who got me set up with my storage unit was so friendly and helpful. She explained everything completely and I’m very impressed with the cleanliness and security of the facility.

Ron D. | First Impressions |
Clasificación:

I like the facility, so far it has been a great experience and I would recommend you highly.

Heather N. | Overall Experience |
Clasificación:

See above

Nikolaos I. | First Impressions |
Clasificación:

Staff at rt.57 is awesome. Really helpful and made the process easy and quick.

Zachary O. | Overall Experience |
Clasificación:

Great experience

DOUGLAS M. | Overall Experience |
Clasificación:

nice facility

Colleen F. | First Impressions |
Clasificación:

Great experience. Excellent staff.

Heather N. | First Impressions |
Clasificación:

Staff was excellent, very helpful and personable. Thank you.

Jerena B. | First Impressions |
Clasificación:

The staff were helpful and very nice. The storage facility is awesome.

Suzayn M. | First Impressions |
Clasificación:

Staff was extremely helpful and kept a positive atmosphere after a stressful day. Move in was easy, and the facility was better than advertised! I am very happy with our choice to store here!

Odis J. | Overall Experience |
Clasificación:

Experience was great.

Danielle C. | First Impressions |
Clasificación:

The gentleman. Was very helpful and knowledgeable

Odis J. | First Impressions |
Clasificación:

Good service.

Robert F. | First Impressions |
Clasificación:

Very helpful and easy to work worth at this branch. I have been to many over the years that could care less about customer service, but this one they go out of their way to be quick and friendly.

Kevin C. | First Impressions |
Clasificación:

Great customer service and very friendly.

Kimberly S. | First Impressions |
Clasificación:

Very friendly and helpful

Robyn M. | First Impressions |
Clasificación:

Good

Ednisda C. | Overall Experience |
Clasificación:

😁

Brenda M. | Overall Experience |
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Everything worked out perfectly. Thank you.

Timothy G. | First Impressions |
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The personnel at this facility have been consistently awesome - helpful, informative and knowledge.

Billie Jo W. | First Impressions |
Clasificación:

The store associate was great... she took the time to explain everything in detail and was very personable !!!

Patisha M. | Overall Experience |
Clasificación:

Continued success.

JAMES H. | Overall Experience |
Clasificación:

Mice got into my storage ate my clothing, towels and urinated all over my bed

Gordy P. | First Impressions |
Clasificación:

Tremendous staff!!!!

Alex S. | Overall Experience |
Clasificación:

Well done across the board

Dominic P. | First Impressions |
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Excellent experience here. The staff are extremely helpful and courteous. They have helped me tremendously with a difficult move between cities.

Bonnie B. | First Impressions |
Clasificación:

I was assisted by Sam and Jessica and both were very knowledgeable, friendly and accommodating! A+ employees. You should be proud to have them on staff!!

James V. | First Impressions |
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Very quick and great service with a smile!!

Tom A. | Overall Experience |
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1st rate facility in Liverpool with a staff that is definitely the best. Very impressed with this group. Thanks to Sam, Jessica, Eve, Jeannette, and one other. We have moved. Thank you all!!!

ikenna o. | First Impressions |
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My rating of excellent says it all.

Tom A. | First Impressions |
Clasificación:

Great facility with a super location and an outstanding group of very helpful and knowledgeable staff. Sam, Jessica, Eve, Esther, and Jeanette truly shine in customer service!!

Tom A. | Overall Experience |
Clasificación:

Great for storage in a climate controlled setting with multiple size units. Very Clean. Drive into the facility in rotten weather before unloading. Great idea with an outstanding staff. Thumbs up!

Rick C. | Reservation |
Clasificación:

People are pleasant and storage was very clean

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