Customer Reviews for U-Haul Moving & Storage at Semoran Blvd

6934 comentarios

2055 State Rd 436   Winter Park, FL 32792
(North of Aloma)

(407) 678-4467

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Services at this Location:

Contáctanos

(407) 678-4467

2055 State Rd 436
Winter Park, FL 32792
(North of Aloma)

Services at this Location:

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

Rep advised my order final was 28.47 I was actually charged 49.00 more than I was advised.

ANGEL M. 
Rating:
5.0

Customer did not leave a comment.

MARK B. 
Rating:
5.0

Staff was great

DENISE F. 
Rating:
5.0

Customer did not leave a comment.

CARRIE W. 
Rating:
5.0

Everything is fine

ALBERTO G. 
Rating:
5.0

Customer did not leave a comment.

AHMED A. 
Rating:
4.0

Understaffed. One staff member should have just handled simple returns.

PATRICK H. 
Rating:
5.0

Customer did not leave a comment.

QUANTERIA J. 
Rating:
5.0

Customer did not leave a comment.

Vijay S. 
Rating:
4.0

Staff couldn't be located for a long time. No one in store

ERIC H. 
Rating:
1.0

Customer did not leave a comment.

Traci I. 
Rating:
1.0

I was supposed to have free storage for one month. I get there and younger guy gave us a storage unit. My kids and I can be se n on camera putting things in storage. When I went back to unload the unit all of a sudden the pin is deactivated and the guy claimed he couldn't find my reservation. Called customer service and submitted a ticket.

Kisahy P. 
Rating:
5.0

Tiffany the manager and Brendan went above and beyond to help me have an outstanding rental experience. They both were excellent in their customer service!

PADRAIC G. 
Rating:
1.0

Customer did not leave a comment.

Andrew S. 
Rating:
5.0

Customer did not leave a comment.

MAGALIE G. 
Rating:
2.0

Returned the truck ahead of time but was called and left a smart ass message that we needed to return the truck. Apparently noone completed the check in. Pre paid milage but we DID NOT use the whole 60 miles but still charged for 60 miles.

James G. 
Rating:
2.0

I specifically asked for a newer and well maintained vehicle because I was traveling 1500 miles round trip. What I got was a beater truck with a 124000 miles on it. I had to put oil in it for which they declined to reimburse me. I won't be renting from this location again or U Haul in general if I can at all help it. Can't get anyone on the phone and it takes an entire day to get an email answered. REALLY POOR SERVICE all around.

David C. 
Rating:
3.0

Sarcasm is not becoming of someone when you put gas in the truck and it literally was less then a pinch on the mark and the associate tells you I mean u could pay 4dollars a gallon or fill it up more your choice. It was condensending and sarcastic.

ANGEL M. 
Rating:
5.0

Competent staff with a sense of humor.

John M. 
Rating:
5.0

Customer did not leave a comment.

EZEQUIEL A. 
Rating:
5.0

Customer did not leave a comment.

JORGE M. 
Rating:
5.0

Great friendly staff! On top of things very helpful!

THOMAS S. 
Rating:
3.0

Vehicle was left with no gas. Low fuel light was on when entered. Staff did not acknowledge and tried to charge me when I returned the vehicle. I returned it with more fuel...

SERGIO A. 
Rating:
5.0

Customer did not leave a comment.

HOMER B. 
Rating:
2.0

When I arrived to pick up my truck, at checkout seemed like that had zero information about me. I ordered the truck online but had to repeat all the information again, my address, the drop off U-Hauls address. They didn't seem to know I ordered a tow dolly, and then tried to charge me again for it. What's the point of ordering online with all the info if you have to redo everything at the store? We were told we would be getting a newer truck with around 50k miles because we were going on a one way trip out of state. When we arrived the day of our move, we were given an old truck with 160k+ miles, which leaked gas at our loading site but was unable to show when we took the truck back to U-Haul. Because the truck was older, there were no USB ports or anything inside which made it difficult on a one way trip of 7hrs using a phone GPS. We also ordered a tow dolly for one of our cars, which was ridiculously difficult to load. Aside from paying $59 for the dolly, they will charge you an extra $20 to load it. And by load it I mean YOU drive it and they direct you standing in front of it. You literally can't do this yourself so why isn't that fee included in the cost of the dolly? Rip off. The ramp isn't accurate so 2x4's needed to be used to lift the car up, and then at the end to bring my car up high enough not to take my front bumper off. My car is standard and does not sit low. I don't understand why U-Haul hasn't come up with a better method to load these cars.

STEPHANIE A. 
Rating:
5.0

Just explain about the vechicle safety awareness, Detail check up after each service even it is a busy hours . Convenient drop off locations , availability needed in furniture outlets or near to ware house stores .

PRAVEIN S. 
Rating:
5.0

Easy to use U Haul equip. And, staff helpful and friendly. No problems or hang ups. Will use them again.

HAROLD A. 
Rating:
1.0

I rented a truck for 4 hours and returned it I got a bill for $157 indicating that the ticket was never closed out they just said Hey it should be corrected within 3 to 5 business days. Horrible management

Brian B. 
Rating:
5.0

Cumpli con mi cometido ,todo salio bien .Gracias . Clodair Cardozo Carreira

CLODAIR C. 
Rating:
5.0

Customer did not leave a comment.

DARSHE W. 
Rating:
5.0

No a thing. The young men were very good , curious and helpful.

WILLIAM H. 
Rating:
4.0

Give customers a stable rate.

GLARILIZ C. 
Rating:
3.0

Had appt. on Monday(made appt. for month ahead because they needed to order hitch for VW car) showed up to find the hitch didn't come in. Lady was unconcerned. Told me they ONLY call if it comes in. Had to wait another 4 days, no problem waiting when I know. Rented a sm. truck (because of height) while I was getting a hitch on my new car to drive around area, got a van that was to high for me with Bach problems but they had no other 7am. truck for me ( yes I made reservations for it when I ordered the hitch). They told me 1-3 hrs it took 7 1/2 hrs and I missed appts waiting on install. All I needed for any of these issues was a call to let me know what was going on I would have been fine. Oh and my wired to hook up hitch,,, I have to lift my tailgate and hang out of my trunk door not under the with the hitch. Looks bad and wire will wear. They told me no problem it has a life time replacement just go to any U-haul for any fix or wear on wire. Unprofessional for sure and not what I paid for.

Catrine D. 
Rating:
5.0

Customer did not leave a comment.

TOMEKA C. 
Rating:
5.0

Customer did not leave a comment.

VINCENT L. 
Rating:
5.0

Pave or gravel the area where the trailers are parked.

WILLIAM N. 
Rating:
5.0

Customer did not leave a comment.

JOHANNA P. 
Rating:
5.0

Customer did not leave a comment.

Marlene C. 
Rating:
5.0

Customer did not leave a comment.

TRIPP D. 
Rating:
5.0

Very good customer service and the guys were fast.

TROY D. 
Rating:
1.0

Está vez mi experiencia fue mala por qué me entregaron la.pickut sucia con mal olor a cigarrillo toda chorreada de líquido osea muy malas condiciones

Mairin M. 
Rating:
3.0

Overall, it was great. The only problem that I had was when I was leaving, and one staff parked the truck right in front of the exit and did not care about people trying to leave the location with their cars. I was waiting for almost 15 minutes, and she did not manage it. I had to wait for the other staff to move the truck parked beside this one and leave. For me, it was disrespectful to the other customers!

GIULIANA A. 
Rating:
1.0

My order was not processed properly and had to call back again to make it right and was charged again for extending when I requested the truck for 24 hours and next day return

Jelani C. 
Rating:
4.0

Transmission was rough on this unit. Folks were courteous, mileage cost was very high............but good experience overall.

SCOTT V. 
Rating:
3.0

Have signs telling customers where to park and which building is for the truck rentals. When I first arrived I drove into the parking lot and saw parking spaces to the left so I parked. After getting out of the car and walking towards the 1st building an employee was yelling at me from 30 feet away. I couldn't hear him due to the distance and his broken English so I walked closer towards him. I asked him what he said and he told me that I needed to move my car towards the other side of the parking lot. I told him I have no problem doing that but there are trucks blocking the driveway path so how am I supposed to get through? He said he will move and I waited several minutes for him to move two trucks that were in my way. I also told him he should've given me instructions or directions before I park my vehicle since I was running late on time. Next thing I move the vehicle and Parkette where he pointed in the general direction. When I got out of my vehicle I walked towards the closest building which was towards the back and an individual asked me if I had a card to get in the building I told him no but I am looking to get into the rentals the individual who is not an employee of U-Haul told me that I have to go to the other side of the parking lot where the second building is. So this experience was incredibly frustrating due to the miscommunication and missed direction and lack of signs.

VICTOR R. 
Rating:
5.0

Customer did not leave a comment.

ROBERT R. 
Rating:
5.0

Just a note. When they brought the first truck around for me to use I brought to their attention the front tires were completely bald and front end had issues as both tires were bowed out. So I refused that truck. Not sure how they could have kept that truck in service as bad as it was. But the second one was great and worked perfectly. Customer service at the Winterpark location was awesome. They took care of getting me another truck immediately.

RONALD M. 
Rating:
5.0

Customer did not leave a comment.

Ramon C. 
Rating:
5.0

Customer did not leave a comment.

BRADLEY R. 
Rating:
5.0

Customer did not leave a comment.

JAMES D. 
Rating:
5.0

👍👍

Luis R. 
Rating:
5.0

Customer did not leave a comment.

DAVID F.  |  Overall Experience 
Rating:
1.0

This location is very unprofessional and do not appreciate customers. My experience with third particular location was a nightmare. Manager is very rude and should not be working with customers face to face. I will be giving my escrow experience from this location very bad reviews QBs I tent from uhaul often because I pick up and donate all items donated to me. This location needs corporate attention !!

KATHY J. 
Rating:
5.0

Customer did not leave a comment.

RUBY T.  |  First Impressions 
Rating:
1.0

The truck they gave me you had to wiggle it with the key for a while everytime to start it. I called twice and even spoke to the manager and she didn't care. The guy who rented me the truck took of my car 100 he said it was pending and he said it would be given to me the same day when I came back. The same manager that didn't do anything for me instead of saying she was going to talk to her employee wanted to argue.

VALERIA S. 
Rating:
5.0

Very good experience all around.

Dale M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Eric T. 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
5.0

Customer did not leave a comment.

GEORGE C. 
Rating:
4.0

Easy enough to follow the online instructions

Sara V. 
Rating:
4.0

Customer did not leave a comment.

CALISIA C. 
Rating:
4.0

Ordering process and identity verification.

HOSSAM M. 
Rating:
5.0

You guys were very accommodating thanks I shall be utilizing your services in the ne’er future

RONALD H.  |  First Impressions 
Rating:
5.0

Awesome

Charles D. 
Rating:
5.0

Customer did not leave a comment.

JOSE E. 
Rating:
5.0

I didn't get the name of the guy who helped me but he was awesome. I felt good leaving the store knowing I was connected and my lights were functioning on the car dolly. He did a great job, he's at a location in winter springs and my contract # was 88533260

KYLE J. 
Rating:
1.0

Staff was rude and unprofessional on multiple occasions, accounts and interactions. Facility is clean, storage space is a bit overpriced yet neat and tidy, trucks are functional, but customer service was in poor taste overall. Would NOT recommend to a friend.

ADOLPHUS B. 
Rating:
3.0

Tire problem, now I have 3, not 1 but 3 pending charges on my visa for 416.45, that should be 52.43 less because I did not get a vehicle hitch and I was told over phone it would be taken care of yet I see 3 bills pending on my visa....why????

vivian B. 
Rating:
5.0

Customer did not leave a comment.

RODERICK L. 
Rating:
5.0

Customer did not leave a comment.

Hector U. 
Rating:
5.0

Great personal. Thanks.

MARK F. 
Rating:
5.0

Customer did not leave a comment.

Nicholas R. 
Rating:
5.0

Customer did not leave a comment.

LESTHER M. 
Rating:
5.0

Keeping the work God

HECTOR T. 
Rating:
5.0

Customer did not leave a comment.

Mike A.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MOHEMAD K. 
Rating:
2.0

Customer did not leave a comment.

darren f.  |  Overall Experience 
Rating:
5.0

Very professional and courteous. Light years ahead of the pickup location (Al's Auto Repair)

DOUGLAS F. 
Rating:
5.0

Customer did not leave a comment.

LUIS G. 
Rating:
5.0

Customer did not leave a comment.

VICTOR M. 
Rating:
5.0

Everyone is always great at this location...fast and courteous

Ashley M. 
Rating:
3.0

The truck we were given was extremely old and did not drive well. The driver's seat did not move, making it extremely difficult for a shorter person to drive. The after-hours return experience was also not user-friendly. The last thing people want to do at the end of a moving day when they're exhausted is take a bunch of pictures and evaluate the truck's condition when it seems like that should be part of an employee's process. Some of the return questions were valid but a lot of it shouldn't be on the customer to do.

BENNETT T. 
Rating:
5.0

Customer did not leave a comment.

Thomas K. 
Rating:
5.0

Customer did not leave a comment.

Letacha C. 
Rating:
5.0

The two men that I spoke with were very friendly.

ROBERT W. 
Rating:
5.0

Customer did not leave a comment.

Tiffany B.  |  First Impressions 
Rating:
3.0

Arrived at store right at open (9:03 AM); no one was working desk, all employees were outside. Had to wait 15+ minutes to get help inside for a trailer rental that I had a 9:00AM reservation for.

JEFFREY K. 
Rating:
5.0

Customer did not leave a comment.

ORLANDO F. 
Rating:
4.0

Change the equipment return location. If turning left at the light on 436, it is impossible to make the Uturn to get to the return location during late afternoon traffic.

JOYCE O. 
Rating:
4.0

Always very helpful and quick

KAROL L. 
Rating:
5.0

Nothing. Javier was extremely helpful and pleasant to work with.

JUSTIN C. 
Rating:
5.0

Dion (hope I got the spelling right!) was awesome and friendly. Just a little chit chat goes a long way not to mention he was very efficient and quick. Give the man a raise!

Stephen L. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY L. 
Rating:
4.0

Customer did not leave a comment.

Vernice A. 
Rating:
5.0

Customer did not leave a comment.

ZOEY T. 
Rating:
5.0

I was impressed with the professionalism of your staff. The vehicle was clean and new. I was very impressed by the total product.

MICHAEL A. 
Rating:
5.0

Employee was very helpful in loading my truck onto the car trailer

Kory R. 
Rating:
5.0

Customer did not leave a comment.

James S. 
Rating:
5.0

The truck radio volume went very loud on every bump. The knob to control the volume was broke. The truck jerked alot.

Jeffrey L. 
Rating:
5.0

Everyone I dealt with was courteous and kind. So nice to go to a store during difficult times (moving mom to memory care) and having a positive experience!

Robin M. 
Rating:
5.0

Very friendly and professional.

Zinnia R. 
Rating:
5.0

Very personable staff who are ready and willing to help.

Sarah A. 
Rating:
5.0

Very personable staff who are ready and willing to help.

Sarah A. 
Rating:
5.0

Customer did not leave a comment.

Darrell K. 
Rating:
5.0

Both Jordan and Brenden were very nice and helpful. I will definitely be using this location if I need to use Uhaul in the future.

Katherine Z. 
Rating:
5.0

Customer service at the counter was competent and polite. I would do again when needed. Great job.

Scott F. 
Rating:
5.0

A dolly will be great if included strap on truck the final cost was not what I expected it was originally 40 it went up to 48 I only used it for few hours I did not keep the truck all day which u had an opportunity to rent it out

IVAN R. 
Rating:
5.0

H̶e̶ w̶a̶s̶ v̶e̶r̶y̶ h̶e̶l̶p̶f̶u̶l̶. E̶x̶c̶e̶l̶l̶e̶n̶t̶ j̶o̶b̶.

CHRISTINE R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MICHAEL K.  |  First Impressions 
Rating:
5.0

Excellent staff!

tiiyaisha t.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Albert S.  |  First Impressions 
Rating:
5.0

Más empleados para servicio al cliente

Evelyn C.  |  Overall Experience 
Rating:
5.0

The extra space I needed was safe, secure, and conditioned so that my stored items were well preserved. Thought I would only need it for a few months but the convenience had me use it longer. Great place to hide Christmas and Birthday presents!

TREY S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Evelyn C.  |  First Impressions 
Rating:
5.0

Staff was very friendly and efficient and helpful

Louisa M.  |  Overall Experience 
Rating:
4.0

Jorge was very helpful.

paul w.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Audryanna o.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Juan B.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

David S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

robert l.  |  Overall Experience 
Rating:
5.0

Wendall and his team is outstanding! Thanks David C.

Z David C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

swap shop t.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

EDWARD R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Clara F.  |  First Impressions 
Rating:
2.0

Experience was fine--until on 8/18/2020 my credit card was charged $212.60 (an additional month's storage) two days AFTER the unit was emptied, cleaned out, and a face-to-face return to inventory completed at the front office. Today is 8/24/2020 and yet, after a second face-to-face office visit, I'm still waiting for a full credit/charge back to my card--a process that takes less than 5 minutes. A billing error is understandable, but failure to provide a prompt refund is intolerable. Forcing me to become an unwilling money lender turned what would have been a 5* rating into 2*.

Jeffrey C.  |  Overall Experience 
Rating:
5.0

Not often do I rate a business at this level. Wendell Pickett and staff are an asset to Uhaul. We have been a storage (4 units) and truck renter (will continue) for 4 years! You could have a better team. As a business owner I would use their facility as a training ground for potential managers. 6 Stars!

DAN J.  |  Overall Experience 
Rating:
5.0

Great service but mos importantly great people. I recommend them and I will continue using them every time I can.

Emmanuel R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Martha W.  |  Overall Experience 
Rating:
5.0

Wendell was consistent with all employees, his standards were high! His crew followed suit and was the best group of people I have ever worked with as a customer. The entire group valued the customer. A personal a professional thanks for these guys in this location! Steve and Mary

Steven S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chanell J.  |  Overall Experience 
Rating:
5.0

Great service

Carlos S.  |  Overall Experience 
Rating:
5.0

Wendyl and staff are great genuine peope very patient

Christopher T.  |  Overall Experience 
Rating:
5.0

This U Haul facility is excellent in every way. I just moved my belongings out after 8 years with not one bug and no dust! The floor outside and inside my unit was spotless! All employees over my 8 years there were very friendly and knowledgeable. I would highly recommend this location to anyone.

BRIAN H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Laura P.  |  Overall Experience 
Rating:
5.0

Dion was extremely helpful and went the extra mile To make sure I had everything I needed. All of the workers were very pleasant and very helpful What a great experience!!!!! Beth

Beth B.  |  First Impressions 
Rating:
5.0

Very Friendly and Knowledgeable staff.

Dominique S.  |  Overall Experience 
Rating:
4.0

THe card yeilded an access denied I call no answer I emailed- no response after 16 hours since phone call.. Possibly access was cut short earlier than listed on document. Arrived at 9:30 after spending exhausting day and night tryignt o relocate form another unit..that give free 24hr access- #sucks but people and owner were respectful friendly and accommodating shame this happened still no where near the worst I've seen

Christopher T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CATHY B.  |  Overall Experience 
Rating:
1.0

I checked out on my "rental due date" and the facility is trying to charge me for the month ahead

Doug G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Heidi P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

edward l.  |  First Impressions 
Rating:
5.0

I have been a Uhaul customer for a very long time and I can tell you everyone at this location is awesome! They are professional and helpful. Moving is already a task so having people who are understanding and helpful makes that part of the process a little less stressful. I definitely recommend this location to others.

Kehana W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ricky D.  |  Overall Experience 
Rating:
5.0

Great customer service always friendly everytime I needed to call they were very helpful

carla m.  |  Overall Experience 
Rating:
5.0

Would recommend this facility highly.

KATHLEEN H.  |  Overall Experience 
Rating:
5.0

The unit leaked When it rained, despite being a “climate controlled” unit To be fair, I reported it twice to management— and they asked me to take pictures of the rain, but I Had no time to do so

Jeanne C.  |  Overall Experience 
Rating:
5.0

Outstanding service! Thank you

Coleen W.  |  Overall Experience 
Rating:
5.0

Friendliest and most helpful staff! From the managers (Wendall and John) to all of the people at the desk I have dealt with to date, these people are a pleasure to work with!

Jeanne C.  |  Overall Experience 
Rating:
5.0

Great experience! Storage facilities sure have come a long way since I last used one. Very clean and well lit.

Debbie B.  |  First Impressions 
Rating:
5.0

Every employee there that i spoke with was courteous and very helpful, both on the phone and in person!!

MAxine S.  |  First Impressions 
Rating:
3.0

I paid for the month of december and moved out in the middle of the month. Why do I not get any money back . Is that normal business practice to keep the money?

CHERYL D.  |  Overall Experience 
Rating:
5.0

Needs no impovement,

Saven W.  |  Overall Experience 
Rating:
5.0

Great place to do business with

Luisa S.  |  Overall Experience 
Rating:
5.0

Nice staff. They let me check out of my until the last day 30 minutes prior to opening. This was very helpful with my schedule. Thanks

Andrew H.  |  Overall Experience 
Rating:
5.0

Wendell and his team were great. Facilities very well kept.

Carissa B.  |  Overall Experience 
Rating:
5.0

This is the fourth time I have used services from this UHaul the staff is friendly and helpful. The staff is committed to getting customers in and out in a timely manner. I highly recommend this facil

Pattii W.  |  Overall Experience 
Rating:
5.0

Wendell the manager ran a wonderful well organized clean facility along with good customer service. Thank you Wendell.

Pat P.  |  Overall Experience 
Rating:
4.0

The storage facility was very secure. Staff is very friendly and helpful. The hours for access were great. My only issue was the cost went up quite often. Not a place for long time storage. E

Jeri Lynn H.  |  Overall Experience 
Rating:
5.0

Your counter service was spot on in customer satisfaction.

Kendall R.  |  First Impressions 
Rating:
5.0

Thank you for your kindness. In every way, your facility was #1!

kathleen b.  |  Overall Experience 
Rating:
5.0

Very pleased with the facility. Met my needs for a safe clean place to store things as we cleaned out a house. Also appreciated that we could get the supplies with needed at the same time.

Gretchen S.  |  Overall Experience 
Rating:
5.0

Always feel home👍

Magalia P.  |  First Impressions 
Rating:
5.0

Excellent service!

Carissa B.  |  First Impressions 
Rating:
5.0

The nicest storage facility I've ever encountered.

Christopher H.  |  Overall Experience 
Rating:
4.0

would have stayed longer, but the price went up and I found a cheaper unit/ Thanks

MICHAEL C.  |  Overall Experience 
Rating:
5.0

They were very helpful, we're new to the Orlando area. The employees helped me out as much as possible (my mom is deaf). I really appreciated it

Traci H.  |  First Impressions 
Rating:
5.0

Employee was friendly and helpful. Unit was convenient and building was clean. Appreciated free carts and first month of storage free due to hurricane. Thank you!

Christian G.  |  First Impressions 
Rating:
5.0

Go jobs

Hector A.  |  Overall Experience 
Rating:
5.0

clean, secure facility and great staff. Very friendly and helpful. Theonly other comment is they seem to have a lot of trouble with the computer payment system.

Rebecca I.  |  First Impressions 
Rating:
5.0

Great service, great facility!

Raquel C.  |  First Impressions 
Rating:
5.0

No problems whatsoever at the facility.

Joshua W.  |  Overall Experience 
Rating:
5.0

Fast check in and out

Claudette G.  |  First Impressions 
Rating:
5.0

I had a great experience with UHAUL.

Mena A.  |  Overall Experience 
Rating:
5.0

Excellent!😀

John K.  |  First Impressions 
Rating:
4.0

7

Natalee R.  |  Overall Experience 
Rating:
5.0

As promised. Very helpful. The staff was very nice and knowledgeable !

Mary Lynn M.  |  First Impressions 
Rating:
5.0

..

DEBORAH B.  |  Overall Experience 
Rating:
5.0

Quick, courteous & accommodating

Denise D.  |  First Impressions 
Rating:
5.0

Great staff, clean location, very secure, very confident my stored items are well protected.

TREY S.  |  First Impressions 
Rating:
5.0

I would definitely use this facility again if I needed to move or store something. The staff was courteous and helpful anytime I needed help.

Donita J.  |  Overall Experience 
Rating:
5.0

Fantastic storage facility with employees that are top notch. Thanks.

Terry P.  |  Overall Experience 
Rating:
1.0

No thanks

Felicita R.  |  Overall Experience 
Rating:
5.0

Fantastic experience. Wendel was extremely friendly and incredibly efficient during the entire process. I would reccomend this facility to anyone looking for a storage unit or moving truck rental.

Michael E.  |  First Impressions 
Rating:
5.0

Great moving experience! Took advantage of the free one month storage promotion as there were several large items that would not fit in new apartment. Staff and facility couldn't have been better!

LISA H.  |  Overall Experience 
Rating:
5.0

Great service!

Robert H.  |  First Impressions 
Rating:
5.0

We rented a space for over a year and the staff was always available to answer questions and professional. The storage room was clean and our belongings were kept in perfect condition.

Phyllis F.  |  Overall Experience 
Rating:
5.0

I just closed out a unit after 13 years. The only thing is that I think you should pro rate the cost for the month if moving out in the middle of the month.

RICHARD W.  |  Overall Experience 
Rating:
5.0

Staff friendly willing to help with anything made move much easier thanks

Roy J.  |  Overall Experience 
Rating:
5.0

I would recommend this facility anytime

Yuliya K.  |  Overall Experience 
Rating:
5.0

I just want to commend the owner and staff at this U-Haul location. I have received nothing but exceptional service. The building was kept so clean and was conveniently located.

KATRINA J.  |  Overall Experience 
Rating:
5.0

Staff very professional

BART M.  |  Overall Experience 
Rating:
5.0

Everything was great, helped reduce the stressfulness of moving.

Freddie S.  |  Overall Experience 
Rating:
5.0

The process was fast and no waiting. The associate was very kind and knowledgeable.

Yvette W.  |  First Impressions 
Rating:
5.0

Very clean and served its purpose.

Robert M.  |  Overall Experience 
Rating:
4.0

I liked the facility and the location, however the annual price hikes have become too much. As such, I moved to another climate controlled facility with a larger unit for a lower cost. Unfortunate.

HELEN S.  |  Overall Experience 
Rating:
5.0

Uhaul has yet again exceeded my expectations. Thanks for making everything an easy and stress free move!!

Freddie S.  |  Reservation 
Rating:
5.0

The best uhaul location I have dealt with in my 3 moves this year! Wendall and his staff were over accommodating and helpful! Go Skins!

Sherry D.  |  Overall Experience 
Rating:
5.0

Simple and convenient.

Ryan C.  |  Overall Experience 
Rating:
1.0

Management is horrible

Toni E.  |  Overall Experience 
Rating:
5.0

Everyone here is kind and helpful! Great service, great location! Thanks!

Kendall W.  |  Reservation 
Rating:
5.0

After a disasterous experience with another UHaul location, Andy (please excuse the error if incorrect) was a welcomed experience. They helped us seemlesy when we were desperate and so frustrated.

Sherry D.  |  Reservation 
Rating:
5.0

Close, convenient, courteous

CAROL A.  |  Overall Experience 
Rating:
5.0

Very helpful and friendly staff.

jacquelyn h.  |  Overall Experience 
Rating:
4.0

Above Average service.

Robert C.  |  Overall Experience 
Rating:
5.0

We have used this facility off and on for several years. We have always had a very good experience.

John C.  |  Overall Experience 
Rating:
5.0

Clean facility, the employees very helpful , secure, and safe ....Thank you ....until next time

MARTHA R.  |  Overall Experience 
Rating:
5.0

I was very impressed with the service. Samaya and the other young lady was very pleasant. When they got very busy helping me and other customer plus the phones were ringing they started very calm.

jacquelyn h.  |  Reservation 
Rating:
4.0

Forgot to take me out the system once I moved out the storage and tried to charge me for a full month when I been evacuated. Other than that I loved this place and the owner is very nice.

Sharania G.  |  Overall Experience 
Rating:
5.0

While I did cancel the reservation the process did give smoothly.. Thank you

BART M.  |  Reservation 
Rating:
5.0

Amazing customer support! The whole team at Semoran is amazing and helpful, but one employee stands out. Thank you Annette for everything. You went above and beyond!

Laura R.  |  Overall Experience 
Rating:
4.0

A little pricey but safe and nice staff

Joanne D.  |  Overall Experience 
Rating:
4.0

This location was great but had MANY issues with U-Haul that day.

katlyn t.  |  Reservation 
Rating:
5.0

Nanette couldn't have been more pleasant to deal with. Easiest thing I've ever done.

Susan F.  |  Overall Experience 
Rating:
5.0

no additional comments

Rachelle J.  |  Overall Experience 
Rating:
3.0

The lady with wearing glasses in the office is very unprofessional. She demanded I show her I.d. to fix an issue with my account.

CANELIUS B.  |  Overall Experience 
Rating:
5.0

I wish you kept the climate controlled area a bit cooler.

rachel W.  |  Overall Experience 
Rating:
5.0

Mrs. Pease was very helpful and proffessional. Mr Best was one of the best examples of outstanding customer service I have seen in a long time. Thumbs up!

Shane L.  |  Reservation 
Rating:
5.0

We were so pleased with our experience once again. We used this facility 14 years ago when moving and were happy then and even happier this time. Wendell and his team are tops in our book. High Praise

barbara r.  |  Overall Experience 
Rating:
5.0

I would recommend this Uhual place to everyone they were very helpful at all times.

EVELYN T.  |  Overall Experience 
Rating:
2.0

Constant screw ups with our account. It got even worse when we added a second unit. Training is lacking, and communication is poor, GM was never notified so he looks at me sideways when I notify him

James M.  |  Overall Experience 
Rating:
5.0

Saved my life. I almost lost all my stuff out of my apartment. The crew was calm, helpful and convienent to my needs.

Dwayne D.  |  Overall Experience 
Rating:
5.0

The entire staff there was very friendly and helpful, especially Lynn Pease, who was a great help! Thank you everyone!

LUIS D.  |  Overall Experience 
Rating:
5.0

Great facility and staff!

FORTINO G.  |  Overall Experience 
Rating:
1.0

Terrible service

Jasmine N.  |  Overall Experience 
Rating:
2.0

WOULD NEVER recommend this facility to anyone, and even encouraged customers in the showroom to go elsewhere!!!! The manager Wendell is a cheat and creating some bad karma. Would love to see it hit!!

DEBRA E.  |  Overall Experience 
Rating:
5.0

rentals are always clean and in good shape

Sandra W.  |  Overall Experience 
Rating:
2.0

The staff I interacted with was terrible, made mistakes, and had attitude. Moving out was huge problem, and just receiving the email to do this survey was a disaster. sent me over 130 emails! wow.

Jason M.  |  Overall Experience 
No reviews have been submitted for this location.

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