Customer Reviews for U-Haul Moving & Storage at San Tan Mountains

2,804 reviews

6028 W Hunt Hwy   Queen Creek, AZ 85142

(480) 987-0927

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 12/24/2021: 7:00 am - 4:00 pm
  • 12/25/2021: Closed

Services at this Location:

Contact Us

(480) 987-0927

6028 W Hunt Hwy
Queen Creek, AZ 85142

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 12/24/2021: 7:00 am - 4:00 pm
  • 12/25/2021: Closed
  • Free towing inspection
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Lance M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LUCILLE F. 
Rating:
5.0

Customer did not leave a comment.

DONNA T. 
Rating:
5.0

Customer did not leave a comment.

Gerald S. 
Rating:
3.0

Customer did not leave a comment.

Julius B. 
Rating:
5.0

Customer did not leave a comment.

NOAH B. 
Rating:
5.0

Customer did not leave a comment.

matt H. 
Rating:
5.0

Customer did not leave a comment.

NEIL N. 
Rating:
5.0

Customer did not leave a comment.

DAVID K.  |  First Impressions 
Rating:
5.0

Would be nice if the RV storage area was paved and a dump station was available 😊

william j.  |  First Impressions 
Rating:
5.0

Love this location. Super clean and never a issue

CHRISTIAN T. 
Rating:
5.0

Quick and easy drop off. Thanks!

MARY S. 
Rating:
4.0

I was trying to move my payment date by a couple of days because my Soc. Security check changed dates I will receive it and I was told I absolutely couldn't change the date. Furthermore, if I don't pay by my designated date or within 48 hrs of it, I will be charged a late fee of $25.00. My check would reach me 48hrs after the extend time period. For a senior living on the edge, $25.00 could pay for a lot of prescriptions for me. So, I am having to consider moving to another storage facility because I-Haul simple won't work with me.

Debbie B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Larry C.  |  Overall Experience 
Rating:
3.0

The only reason to submit this review is for the GM of this facility Jason T. One evening at the facility I was attempting to leave when the gate shut for the night right in front of my vehicle. I got in contact with Jason about the situation and he was very RUDE and unprofessional. It sounded as if he was too busy or too important to worry about the problem I had at his facility. We ended up contacting a very helpful uhaul employee who assisted us in getting out.

michael w.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

XANDER R. 
Rating:
5.0

Customer did not leave a comment.

MARK W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amy S. 
Rating:
4.0

Only thing I had problem with was using the website. I tried to return truck after hours and website would not let me log in or reset password. I had already made an account and eventually I had to create account again to finally process the return.

VERONICA R. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM S. 
Rating:
5.0

Customer did not leave a comment.

Michael B.  |  Overall Experience 
Rating:
4.0

The staff was great but it was a nightmare moving from out of state just to find out that uhaul storage gave my reservation away.

BRANDON J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kristy L.  |  First Impressions 
Rating:
5.0

quick, easy pickup and drop off..

PHILLIP H. 
Rating:
4.0

Customer did not leave a comment.

RHONDA B. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Customer did not leave a comment.

ALVARO S. 
Rating:
4.0

Customer did not leave a comment.

RICARDO C. 
Rating:
5.0

Excellent group of people working here !!

Robert R. 
Rating:
2.0

Reserved a 26' truck more then a month ago. Got called the day prior to pickup and was told the location I selected to pick up from didn't have any 26' trucks (I guess a month wasn't long enough notice?). Okay so I went to the location they told me would have 26' trucks and that one was reserved for me. That wasn't the case. No 26' trucks. Had to take a 20' truck and multiple trips. Thanks for the “service” Uhaul.

KYLE H. 
Rating:
5.0

Customer did not leave a comment.

Thomas P. 
Rating:
5.0

Thank you for working on black Friday so I could get my stuff moved. Very polite staff!

LORI S. 
Rating:
3.0

Show customer the condition of vehicles all around, before leaving uhaul facilities.

MARCO P. 
Rating:
4.0

Customer did not leave a comment.

merv o.  |  Overall Experience 
Rating:
5.0

I am glad to no longer need a storage unit but my time spent at the San tan mountain location was very nice! The unit was conveniently located and it was just what I was looking for at a competitive price!

Zackery H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert H. 
Rating:
1.0

Customer did not leave a comment.

TERRY L. 
Rating:
5.0

Customer did not leave a comment.

matt H. 
Rating:
5.0

Stored our furniture for 10 months, due to COVID. Excellent facility. Very helpful friendly staff.

Russell L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Veronica G.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Steve S. 
Rating:
5.0

Customer did not leave a comment.

LOGAN P. 
Rating:
5.0

Customer did not leave a comment.

Dennis S. 
Rating:
5.0

Customer did not leave a comment.

GEORGE JR S. 
Rating:
5.0

customer service was excellent. Have rented in many years! Much improved!!

nelda M. 
Rating:
5.0

The young man that helped us was terrific. Thank you.

STEPHEN B. 
Rating:
3.0

The customer service I received from a female that worked there on 11/20 at the desk was rude and absolutely unnecessary. I was standing in line w the many other customers, u could not see her behind the display, suddenly she went to help someone else and was frustrated when I stated we all had been waiting. A gentleman that called later was also extremely rude to me. Having had such an amazing experience the last time and beginning of this one it sucks those two are my ending impression, I spent so much money and time in last 2 weeks there I wish I had possibly gone elsewhere now

JULIE L. 
Rating:
5.0

Customer did not leave a comment.

Billy C. 
Rating:
5.0

Customer did not leave a comment.

NEIL W. 
Rating:
1.0

That jung kid that showed my unit storage when we went to see the unit storage he he didn't open the unit storage because he doesn't carry any thing to cut off the plastic that is right in the lock door so it was just running around and I,ended up going back to the storage to find him so I,feel like he make me waist my time this jung kids they have no experience in the job so you really need to train them good to do that job.

MARIA H. 
Rating:
2.0

Thr 24/7 check in experience was awful

Derek B. 
Rating:
1.0

The jung kid who was helping me he was just making me waist my time when he went to show me that unit storage he didn’t opened it and I,went back to the store looking for him to come back to open the unit storage so it was just running around back and forth waisted my time.

MARIA H.  |  First Impressions 
Rating:
1.0

Double charged. Horrible customer service. Nothing worked right. Wanting refund.

Jonathan W. 
Rating:
3.0

Customer did not leave a comment.

Tony C. 
Rating:
5.0

Excellent location!

tom B. 
Rating:
5.0

Customer did not leave a comment.

Patrick R. 
Rating:
5.0

Great job

jim s.  |  First Impressions 
Rating:
5.0

Provide more explanation of process of financial obligations.

Lee T. 
Rating:
5.0

Good coffee

MARIA M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

GERARDO L. 
Rating:
5.0

Customer did not leave a comment.

NEIL N. 
Rating:
5.0

Customer did not leave a comment.

Lynn T.  |  Overall Experience 
Rating:
3.0

Clean the auto carrier I visited this location morning and evening, day crew is bomb. Night crew is clueless

THOMAS H. 
Rating:
5.0

Customer did not leave a comment.

EDWARD C. 
Rating:
4.0

waited about 15 minutes before we were helped by a staff person.

ROBERT T. 
Rating:
5.0

Nothing needs to change as the customer service was impeccable.

BRADLEY A. 
Rating:
5.0

Nice facility and the employee that helped to turn in the trailer was helpful and very friendly.

GARY S. 
Rating:
4.0

U Haul driver was pleasant and made sure we were happy with the service. Good job!

Cheryl R. 
Rating:
5.0

Customer did not leave a comment.

JOHN K. 
Rating:
5.0

It went very well, no problems!

JULIE W. 
Rating:
5.0

Customer did not leave a comment.

ARIEL H. 
Rating:
4.0

Customer did not leave a comment.

BRITTNEIGH B. 
Rating:
5.0

Customer did not leave a comment.

Yancy M. 
Rating:
5.0

Great service

JON B. 
Rating:
5.0

The trailer had issues with the braking system… plus the trailer appeared older and the suspension was very rough. I have rented both trailers and car transporters previously… this trailer was the absolute worst compared to previous experiences

Bruce F. 
Rating:
3.0

Customer did not leave a comment.

Hannah M.  |  Overall Experience 
Rating:
5.0

Quick and easy check in/out. Very easy to extend rental. Nice location.

MARGARET C. 
Rating:
5.0

Customer did not leave a comment.

STEVEN B. 
Rating:
5.0

Customer did not leave a comment.

JULIE L. 
Rating:
3.0

Customer did not leave a comment.

GLENDA T. 
Rating:
4.0

Quick pickup and drop-off , at the right price. No hassle rental, just like anyone would want,

PAUL D. 
Rating:
5.0

Customer did not leave a comment.

RONALD T. 
Rating:
5.0

Customer did not leave a comment.

ROBERT B. 
Rating:
5.0

Keep up the good work.

KAREN P. 
Rating:
5.0

Keep up the good work.

KAREN P. 
Rating:
4.0

Customer did not leave a comment.

maggie f.  |  First Impressions 
Rating:
2.0

Screws from the construction of the awning are all over the parking and storage area on the ground. I have had flat tires on my brand new truck. I let someone at the facility know that they need to drag a magnet over the area and I was told that they have the magnet part, but. Nothing to pull it with. Why is that. If they know and agree it is a problem maybe they need to rent one just like customers that don't have trucks or trailers rent one from u-haul. I worry every time I enter the storage area. A flat tire on an RV can be very dangerous.

Bob E.  |  Overall Experience 
Rating:
5.0

I don't need directions sent in Spanish This is the United States of America English is a recognized language.

DONALD S. 
Rating:
5.0

Customer did not leave a comment.

RICHARD V. 
Rating:
5.0

Customer did not leave a comment.

GARRARD M. 
Rating:
4.0

Customer did not leave a comment.

TODD T. 
Rating:
5.0

Your facility is so clean! What a great job your staff does to keep the climate control building spotless.

Leslie C.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

DEBRA B. 
Rating:
5.0

Customer did not leave a comment.

RIGOBERTO M. 
Rating:
5.0

Customer did not leave a comment.

DUSTIN W. 
Rating:
5.0

All good

MARCO S. 
Rating:
5.0

Fast courteous and new

RICHARD S. 
Rating:
5.0

Customer did not leave a comment.

Taniyah W. 
Rating:
3.0

Customer did not leave a comment.

LAYNE P. 
Rating:
5.0

Receptionist was so nice, quick and made everything easy for me!

GABRIEL C. 
Rating:
5.0

Over the past 10 years I have used U-Haul trucks and trailers from various states and locations. This location is by far the best location I have ever used. It is busy but efficient, the store is clean and the staff is friendly and competent. Five stars and two thumbs up for U-Haul Moving and Storage at San Tan Mountains!

Gerald B. 
Rating:
5.0

Our storage with uhaul was without question the best experience of this move from San Tan Valley, Az to Waller, Tx.! However we recently received an email stating that we owe tolls for a move that on every highway and interstate we traveled there are no tollways between one residence to the other or any roads we may have traveled, this becomes very unsettling. Maybe since we turned in our rental almost 2 weeks ago uhaul should look at the individual who rented after us!

Christopher B.  |  Overall Experience 
Rating:
5.0

Continue to maintain great customer service.

REGENA H. 
Rating:
4.0

Everything was OK & the vehicle ran fine.

IRVING V. 
Rating:
5.0

I got what I needed altho it took more time then expected. My rep was too busy helping his co worker with another customer while we stood and waited on him . Might as well have been the last in line . 😐

SUZANNE L. 
Rating:
4.0

Customer did not leave a comment.

john w.  |  First Impressions 
Rating:
5.0

My only issue was that I was charged 12.50 for 3 gallons of fuel. I drove less than 40 miles total and put 8 gallons of fuel in the truck. The uhaul representative marked the fuel at 1/2 tank when in picked up the truck. When I got to the truck I noticed that it was less than half. When I returned it yesterday I informed the employee that the gas I put in exceeded the level when in initially picked it up. Thanks.

MICHAEL S. 
Rating:
5.0

Staff at this location were the best! Would definitely use this location again and recommend it to our friends !

RONALD Y. 
Rating:
5.0

Customer did not leave a comment.

RUSSELL T. 
Rating:
5.0

Customer did not leave a comment.

BRIAN V. 
Rating:
5.0

Customer did not leave a comment.

JOHNATHAN R. 
Rating:
5.0

Customer did not leave a comment.

Elisha C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Philip B.  |  First Impressions 
Rating:
5.0

I don't know the name of the gentleman that helped me but was absolutely great!

Gregory B. 
Rating:
4.0

Some additional information/communication before pickup would have been helpful. My pickup date was 10/1. When I arrived, I was told that "someone should have called you" to schedule the actual availability of the U-Box. As a result, I did not have a U-Box until 10/2. I was transferring items from a storage unit at the same U-Haul location into the U-Box. Each day, I had to ask the employees to bring out the U-Box and then return it to the warehouse at the end of the day. Each day, they said, "You need to give us 24 hours notice", which obviously does not make sense in that kind of situation. I am sure many people use U-Boxes in this same way, so I was surprised that they seemed surprised. Everyone I worked with seemed eager to help, but they were often confused or flummoxed by simple requests, or by trying to use their computers. Generating a receipt took 3 people and 10 minutes. One month later, I still have not received a refund that was promised to me. I will have to call and find out. Delivery of the U-Box to my destination was great. There was some miscommunication between the dispatcher and the driver, who "thought I didn't have any deliveries that day" so slept in and arrived very late. But the forklift work was professionally done, both on delivery and on pickup.

Kiri W. 
Rating:
5.0

Customer did not leave a comment.

Betty C.  |  Overall Experience 
Rating:
5.0

Very friendly

DIANA R. 
Rating:
5.0

Customer did not leave a comment.

Peter E. 
Rating:
1.0

Customer did not leave a comment.

LILLIAN D. 
Rating:
5.0

I am older and hard of hearing. One of the employees speaks too soft and too fast for me to understand. It would be nice if she could take that into account for seniors. She is pleasant and appears to be a good employee so this is for learning comment, not a complaint.

GERALD B. 
Rating:
5.0

The whole crew is friendly and always willing to help.

Marvin P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JAIME C. 
Rating:
5.0

Customer did not leave a comment.

Isaac F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DANIEL LOUIS V. 
Rating:
5.0

Customer did not leave a comment.

TERRELL M. 
Rating:
5.0

Customer did not leave a comment.

JORDAN S. 
Rating:
5.0

Customer did not leave a comment.

Rodney N. 
Rating:
5.0

As usual the incompetent scheduling or traffic messed up the logistics and my boxes came a day late. The facility did not have them on the date i was told. Facility did great by making it happen so the boxes arrived the next day and took care of me for my troubles. Also we had these boxes stored since may, when unloading 1 of the boxes there was forklift damage which luckily did not hurt my dryer that was right there.

JULIE B. 
Rating:
5.0

The people that helped me there were great. Very professional and friendly.

RICHARD S. 
Rating:
5.0

Customer did not leave a comment.

Bryan P.  |  First Impressions 
Rating:
5.0

Great customer service

Rachael C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ARLEN RHEA J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sherri P.  |  Overall Experience 
Rating:
3.0

I did have one employee give me wrong information and did have a complaint about the information, He gave me a new remote fab and said both fabs I had would work to open the gate AND it didn't work that way...

Randy S.  |  Overall Experience 
Rating:
5.0

Couldn’t have gone any better!!!

Ivan H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

james c.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amber C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

cynthia d.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gregory W.  |  Overall Experience 
Rating:
5.0

Friendly staff and everything went smoothly. Now on another note, if you could dim the light at night time in queen creek that would be great. Hard to enjoy the star when you're the brightest building in town. Maybe tiny the windows so your a/c bill will go down. Customers know how to find you without the super bright light. Thanks

Kevin B.  |  Overall Experience 
Rating:
5.0

Super friendly and helpful staff! Super easy to unload with the set up of the facility and available carts. Far cleaner than I would have ever expected.

William C.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

KURT S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NICOLE R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

raul m.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Matthew H.  |  Overall Experience 
Rating:
3.0

Uhaul as an overall was horrible experience... 2nd time renting trucks from them & over reserved trucks, they wait till last minute to tell you this! They charge you a whole month, even if you don't use half of it.. Hopefully NEVER have to use them again, just the absolute worst experience ever

kenzi g.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephanie S.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Joseph C.  |  Overall Experience 
Rating:
5.0

Always great service and friendly helpful staff

Rich I.  |  Overall Experience 
Rating:
5.0

Very happy with the service we received obtaining our RV storage spot. We were shown multiple locations on line and were able to select the one we preferred.

Robert S.  |  First Impressions 
Rating:
1.0

Charged way more than we were quoted. I will not be back.

Timothy S.  |  First Impressions 
Rating:
5.0

Fast and easy check in.

Dennis W.  |  First Impressions 
Rating:
4.0

It seemed like we were bothering the staff a little bit. When I went into the office to get the lock, they told me to just take one off the shelf then I mentioned that their was a large dent on the top of our unit because I didn't want to incur charges for damage and they didn't mark anything down.

Carly R.  |  Online Move In 
Rating:
5.0

Very nice people in there. They were very well trained so great. Job

cheryl t.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

brenda j.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Allen H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jared R.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Kinsey E.  |  Overall Experience 
Rating:
5.0

Great service, friendly and helpful staff

Rich I.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Natalie A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lynette W.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ERIC B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sean Y.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

VALERIE T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GEORGE W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tamesha H.  |  First Impressions 
Rating:
5.0

Very professional and helpful at this location

Melissa V.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lee G.  |  First Impressions 
Rating:
5.0

Super clean facility. Helpful staff. Very good pricing. Highly recommend

Sean M.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Caleb H.  |  First Impressions 
Rating:
5.0

Prices are so much better than any other storage facility! People are so friendly and helpful, they have gone above and beyond to help me with whatever concern or problem. Very happy with them!

Gary E.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KUI C.  |  Online Move In 
Rating:
5.0

Staff was courteous, friendly and helpful

Carlos M.  |  First Impressions 
Rating:
3.0

I was instructed to swipe the security card Prior to entering the building. We did that and yet the alarm still went off on our unit when we opened it. When we closed it and had to open it again the alarm went off again. My husband has hearing aids and when alarm sounds so close to him at such a high level of decibels it is painful for him. So we're not very happy

Teresa M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mary Ann W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sara T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

richard s.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

VALERIE T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KAREN G.  |  First Impressions 
Rating:
5.0

Great customer service. Very friendly and efficient in providing the service. Clean location with easy access. Staff was very helpful in determining best options for needs.

Rich I.  |  First Impressions 
Rating:
5.0

Employees have been over and above on helping and service.

Willie S.  |  First Impressions 
Rating:
5.0

Kristara was so helpful. Made our experience amazing

Rebekah B.  |  First Impressions 
Rating:
5.0

Every one was nice and helpful even when you call. Call wait time could be better but good.

Delores H.  |  First Impressions 
Rating:
5.0

Super helpful staff and manager.

Crystal M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Beth B.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Loren I.  |  First Impressions 
Rating:
5.0

Everyone at the facility was very helpful and made our process of moving across 9 states to relocate much better than expected

cynthia d.  |  First Impressions 
Rating:
5.0

The young man that helped use was great!! The person I dealt with on the phone that told me I had two storage units but it wasn't and did not inform use it was on the 3rd floor. Bad on that part. It wasn't in Queen Creek.

Tammy K.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Tamika B.  |  First Impressions 
Rating:
4.0

I hate the phone center approach. They put you on hold forever. I want to talk to the local people when I need to.

Karla S.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Julia P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MARK W.  |  First Impressions 
Rating:
3.0

I first tried calling but was on hold for 40 minutes. I decided to go in here at once I was in everything went smoothly.

Tammie M.  |  First Impressions 
Rating:
5.0

The staff was so friendly and made move is so simple.

Geneva G.  |  First Impressions 
Rating:
3.0

There is no where to drive your vehicle into the indoor storage place to unload and it is difficult to unload in the AZ heat

Rebecca Z.  |  First Impressions 
Rating:
5.0

Assistant manager Ricardo Lopez vs very helpful and pleasant employee I encourage you though give him some Rewards thank you

NICOLA P.  |  First Impressions 
Rating:
1.0

We made a reservation for the 2nd floor and were put on the 3rd. We just moved to Queen Creek from Illinois. The lady and man office workers were rude to our semi truck driver. They would not work with us on where to park to to be convenient.

Dave B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Barbara S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Peggy M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RICKY D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James S.  |  First Impressions 
Rating:
3.0

They couldn't find my reservation

mark a.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jon S.  |  Online Move In 
Rating:
5.0

Worked with Mya setting our reservation up for RV storage. She was a complete joy. Nothing difficult about the process. Thank you Mya

Sherri P.  |  First Impressions 
Rating:
5.0

Staff on site went above and beyond to assist me, especially Robinson.

Deandra G.  |  First Impressions 
Rating:
5.0

The guy there was helpful, but started to lose friendliness when we asked for help with something again. Other than that it's a great storage so far!

trevor h.  |  First Impressions 
Rating:
3.0

I needed a bigger unit but none were available. They gave me 2 small ones next to each other.

Laura C.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

George W.  |  First Impressions 
Rating:
3.0

Had to go find my truck (behind another truck). Windshield dirty. Could barely see out. Asked to be shown entrance procedure & was. Agent did not seem to care if renting or not. HOWEVER, upon returning truck when done, He was super nice and helpful. Guess he is not a morning person.

harold w.  |  First Impressions 
Rating:
5.0

Staff was friendly and the facility was immaculate.

Dennis G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rebecca D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

kayle c.  |  First Impressions 
Rating:
5.0

Appreciate the experience so far; VERY helpful

Donna M.  |  First Impressions 
Rating:
5.0

Very clean and the employees are very nice.

Susie H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TONYA R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sherry S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tina C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ray H.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Wayne W.  |  Online Move In 
Rating:
5.0

U haul facility in Queen creek on Hunt highway was great and . They were very helpful with all my needs.

JOSEPH F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Russell L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

WILLIAM M.  |  First Impressions 
Rating:
5.0

Made my move quick and easy. Friendly helpful staff and great location.

Leandra R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mary E G.  |  First Impressions 
Rating:
5.0

Only problem was single elevator for large building

Jennifer R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Anita W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

david b.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Leslie C.  |  First Impressions 
Rating:
5.0

Cadan was very helpful and friendly. He was very patient and knowledgable

Robert E.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

james m.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joseph C.  |  First Impressions 
Rating:
5.0

We had never rented at a multi-floor storage unit. The loading dock, elevators, and the moving carts were a life-saver! Great experience! Would definitely recommend! Remember to swipe in and out, follow the policies, and you'll have a great experience too!

Steve R.  |  First Impressions 
Rating:
5.0

We have used your facilities for years in different towns and states. We have always been satisfied. Thanks

Fred S.  |  First Impressions 
Rating:
5.0

Excellent customer service and the facilities are impressive, clean and roomy.

Linda S.  |  First Impressions 
Rating:
5.0

GREAT COMPANY!

MARILYN L.  |  First Impressions 
Rating:
3.0

assigned unit given with reservation was double locked and in use, had to get uhaul rep to look at and change to different unit causing an extra 3p minute delay to move in

Carlton H.  |  Online Move In 
Rating:
5.0

Great service

Lisa N.  |  First Impressions 
Rating:
5.0

Everyone was extremely friendly and helpful.

Shalee D.  |  First Impressions 
Rating:
5.0

Robinson offered genuine service and made sure our needs were met!

Phil W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Douglas L.  |  First Impressions 
Rating:
3.0

I went to park my trailer and a large John deer was parked in my spot and the spot next to me and no one knew who's it was. Luckily there was a single spot left for me to park.

Erin F.  |  First Impressions 
Rating:
5.0

I love the convenience of the location, knowledgeable, friendly staff and the availability of units.

Sharon H.  |  First Impressions 
Rating:
5.0

Very good. The only thing is when you call them on their direct line it is forwarded a Customer Service representative, who has no idea of the operation of that particular U-Haul Center. Respectfully, Richard MacTavish (928) 446-1714 rmactavish@cox.net

Richard M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael B.  |  First Impressions 
Rating:
3.0

Did contactless contract Followed directions To access unit No paper maps on walls to help direct you Arrived At unit which was supposed to be unlocked and still has green zip tie on it Tried emergency box for assistance no answer Called local number got call center who can’t connect you can only send a message no idea when that will be read Sent other person with me to the office to get a person Defeats contactless Contract and entry

Lynne S.  |  First Impressions 
Rating:
5.0

The best costumer service, the gal was so super awesome! Thank you 

SALLY PAULINE S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Christ's Sanctuary C.  |  First Impressions 
Rating:
5.0

Very professional and knowledgeable.

Mark S.  |  First Impressions 
Rating:
5.0

Move in date was actually January 13, 2020. Thank you for being so accommodating. I think it is the beginning of a good relationship! 

Susan M.  |  First Impressions 
Rating:
5.0

Very friendly and informative staff, explained everything in great detail leaving me with no questions.

Charles V.  |  First Impressions 
Rating:
5.0

Everyone was really nice and answered our questions. We are very happy to be storing our belongings at U Haul. .I will be spreading the word. .

kimberly h.  |  First Impressions 
Rating:
5.0

Staff was great getting my uhaul van and getting me into a unit. The facility is soooooooo clean!!! Thanks!!!!

James H.  |  First Impressions 
Rating:
4.0

The rep was very friendly and helpful.

APRIL B.  |  First Impressions 
Rating:
5.0

Great people working at this location

Barbara K.  |  First Impressions 
Rating:
5.0

very professional and helpful staff!

Christina G.  |  First Impressions 
Rating:
5.0

Great people working here, very friendly and willing to help. The move in process was very smooth.

Christina P.  |  First Impressions 
Rating:
5.0

Excellent customer service..Storage was very clean...

Carmen L M.  |  First Impressions 
Rating:
5.0

I had the pleasure of being assisted by Sabrina G. She is the general manager of the Queen Creak facility. Very attentive and provided excellent customer service. Your company needs more people like h

Stephanie H.  |  First Impressions 
Rating:
5.0

Jennifer was very helpful! Friendly and clean atmosphere. When I signed up for autopay, I received my first month for free! Yeah!

Michelle H.  |  First Impressions 
No reviews have been submitted for this location.

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