Customer Reviews for U-Haul Moving & Storage at Sample and Powerline

2,282 comentarios

2150 W Sample Rd   Pompano Beach, FL 33073

(954) 946-3711

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.

Servicios en esta ubicación:

Contáctanos

(954) 946-3711

2150 W Sample Rd
Pompano Beach, FL 33073

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.
  • Inspección gratuita del remolque
  • Cambio de propano
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Howard H. 
Clasificación:
1.0

Huge mistake with scheduling and took way too long to resolve with way too mucb work on my end to fix

Heather M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark B. 
Clasificación:
2.0

They didn't inform me that no furniture dolly was available. I returned the truck with the same exact amount of gas as when I received it, they wanted to charge me $7.12 more. I had to fold u haul blankets or they were going to charge me extra.

JOSEPHGERARD C. 
Clasificación:
4.0

N/C

Errol G. 
Clasificación:
3.0

So so

John J. 
Clasificación:
5.0

The overall service that we received while renting a 9' van was good. The reservation was made online, and we declined insurance. I noticed that insurance was included in my final bill. Kindly credit my card for the insurance charge that I declined. ¡Gracias!

Nathaniel S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert M. 
Clasificación:
1.0

I have visited this location one other time in search of a storage unit. The customer service is abominable. It would be worth the lessons learned by filming this location for a day and using it as a webinar for what not to do. This location was the only location with a truck. My second encounter was worse; not with me but with a customer who had processed his rental all on line and only needed the keys! I was mortified the way the woman at the center spoe to him.

Ela L. 
Clasificación:
4.0

El cliente no dejó un comentario.

ANDREW T. 
Clasificación:
5.0

Great experience, staff went above and beyond.

Robert F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yolanda F. 
Clasificación:
1.0

Customer service is terrible. Can not reach location I got U-Haul from. Be more customer friendly and understanding.

Wisly P. 
Clasificación:
5.0

El cliente no dejó un comentario.

DELEY L. 
Clasificación:
5.0

The drivers on both ends were exceptional

Wendy T. 
Clasificación:
1.0

This was by far the worst experience service wise we have had with any company EVER. I could talk for over an hour to discuss what happened but to sum it up: 1. Every representative we spoke to told us something different in regards to where our box would be delivered and when it would be delivered. This was at least 12 people. 2. Our box supposedly arrived in a nearby warehouse 7 days before it had to be transferred to another Uhaul storage location and it did not arrive on the “GUARANTEED” date when we had movers scheduled to help us move. 3. They didn't know where our boxes were and we had to drive back and forth to 2 different locations multiple times to find our boxes and firmly request that they walk back there to look. 4. Once boxes are found they said it would be delivered first thing the next day and we show up after coordinating with movers for next day and the boxes are not there and we are told they were never prepped to be picked up. 5, finally Uhaul team member suggests we load up a Uhaul truck to move our contents ourselves because they are completely incompetent to get 2 Uboxes down the road 6 miles and said it would take too long. We had to pay additional time for movers and move the contents into a truck to then get it out into the storage unit 2 days after they guaranteed it to be on site. 6. We requested a refund for this terrible experience and they said because it was delivered to “a location”… they would not issue a refund. All we got was a free truck to fix their screw up and 1 month free on storage which doesn't even begin to fix the headache they've caused.

grasiella E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lakichea R.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Jeri S. 
Clasificación:
5.0

El cliente no dejó un comentario.

darlene B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Derrick R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Salome L. 
Clasificación:
5.0

Great location great staff that works in that unit very professional very helpful very helpful

Dan G. 
Clasificación:
5.0

El cliente no dejó un comentario.

RUSSELL P. 
Clasificación:
5.0

The original drop off location was 596 Old Dixie Hwy Vero Beach, Fl. When I arrived to women was rude and told he she was not taking my trailer- call U-Haul. I had to wait 30 minutes and drive additional 20 minutes to drop off the trail. Does she really represent you and will you really follow up on my compliant. I would like to hear that you did!!!

TRENT H. 
Clasificación:
5.0

El cliente no dejó un comentario.

CMC B. 
Clasificación:
1.0

They charge you for a rental tax fee, an environmental fee, a fuel charge, a fuel SERvICE charge, and a charge for every mile & of course daily charge.

KIMBERLY J. 
Clasificación:
5.0

El cliente no dejó un comentario.

RUSSELL R. 
Clasificación:
5.0

Great communication throughout the process. ¡Gracias!

Craig B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Naeem A. 
Clasificación:
1.0

Horrible communication and customer service. Ubox was delivered to a different location than where we were told. arrived late, Finally told we can come any time after 12 noon the next day. Rented a truck drove an hour to location only to be told that the box is not available and have to call and give 24 hours notice when we want acce3ss to box. NEVER hear that before wasted $ on a truck for no reason. After finally emptying our Box we received a letter 10 days later demanding rent and pay payment fee even though we emptied our box and office was aware.. HORRIBLE CUSTOMER SERVICE will NOT recommend to be used again by anyone I know

robert B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Danielle D. 
Clasificación:
5.0

Very good

Helbert M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher D. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAMELA M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen F. 
Clasificación:
5.0

Great availability!!!

Ignacio E. 
Clasificación:
3.0

El cliente no dejó un comentario.

Pierre M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Claire M. 
Clasificación:
5.0

Salome was a pleasure to work with. Hardworking, efficient, friendly, and helpful. From the initial pickup at my old house, to the drop off at my new house, and the final pick up, she made the process a breeze. She singlehandedly made my experience once that i will recommend to anyone else who needs this service.

JESSIE P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Samuel S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Christopher A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rose M. 
Clasificación:
4.0

Again the employee was very helpful and took care of my needs in a friendly and professional manner

Richard B. 
Clasificación:
5.0

Simple and easy service to use

Krishna G. 
Clasificación:
5.0

Glad Uhaul has online return process, it came in handy this time.

BRYAN L. 
Clasificación:
4.0

Nice, knowledgeable staff, with fast service. However, I ordered a furniture dolly with my reservation in advance and on arrival to pick up they were out of furniture dollies.

Karen K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dietrich H. 
Clasificación:
5.0

Did everything on the phone to save time, but anyway had to wait for the girl at the desk taking a phone call from another customer, so, maybe the system can be fix in a way that customers in person don't have to wait.

Boris M. 
Clasificación:
5.0

My UHail box had a terrible leak in it and boxes arrived soaking wet. I didn't take out insurance as I was told the product would be transported and kept under cover when it arrived. I am ahving to miss work laundering everything in the box and waiting to see if anything warps. You have excellent customer service but using a faulty container has me wanting a refund.!!! Lois Roush 46-9585-5934

lois R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara W. 
Clasificación:
4.0

In general very good and friendly service. Congratulations about the new sealed U boxes

karlos N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael P. 
Clasificación:
1.0

The staff (when I dropped off the truck) was absolutely terrible. Worst costumer experience I've ever had.

Scott A. 
Clasificación:
4.0

I was greeted at the front door before I even walked in with a curt, "Our internet is down be patient". Then I waited for about 15 minutes to get my Ubox after never receiving the call I expected. This is not good service.

Michael H. 
Clasificación:
1.0

Your ordering process and customer service is terrible. The wait time on hold is beyond anything I have ever experienced. For U - Hall not to take this area seriously is a tragedy. My order Was never done correctly from the beginning

gary K. 
Clasificación:
3.0

I was supposed to receive a gas credit and was told that they were unable to because the gas level wasn't confirmed by their staff before the rental took place. I think this is negligence and should never have happened.

TARYN-LEA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle C. 
Clasificación:
1.0

I dropped off the truck at 7pm last night and I get a disturbing call this afternoon about "when I'm going to be dropping off the truck". Looking at the receipt, I got charged a late fee for no good reason. I had given the keys to a worker at the drop off location. I only had the truck for 3hrs. Terrible feeling after seeing the 20ndollar late fee charged to my account

RENAN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

WARREN T. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEIVY A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Dora S. 
Clasificación:
5.0

U haul has never disappoints!

Val M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sobeida L. 
Clasificación:
5.0

I had a very pleasant experience.

LINDA K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tawanda H. 
Clasificación:
2.0

This location is over crowded! Trucks always blocking the entry way of units. Most of the time nothing can be done. Too many pods all over the facility. Used to love it now a complete inconvenience.

Jacques B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Deanie D.  |  First Impressions 
Clasificación:
5.0

The drivers are excellent. The costumer service wait times are ridiculous! Local doesn't know what to do, sends me to corporate, I talked to Californis, Arizona, and I think New Mexico all from calling a 954 number. Each time going to the end of the cue having to wait another 20 minutes. Finally a manager was able to fix things super fast. I shouldn't have a cracking voice, begging for a manager before I get help though. This is a system error. All the great staff in the world doesn't help if your system is broken.

CHAR B. 
Clasificación:
4.0

Being put on hold when you call for over30 minutes is excessive. Then to get transferred to someone else and be put back on hold for another 20 minutes is exhausting. I am so happy the move is complete.

Julie R. 
Clasificación:
4.0

Very efficiently run location. I have used them three times and will continue to do so.

MARK R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pamela L.  |  Overall Experience 
Clasificación:
1.0

Contents were damaged by water in transit. Dropoff was a day late. Pickup of empty boxes took more than a week after scheduled. Recommended number of containers was too low, necessitating a separate and much more expensive purchase (good for uhaul, not for us). Customer service was very good (despite long hold times). Everyone we interacted with was considerate and helpful, they are just overwhelmed and under-resourced. Currently processing an insurance claim for the damaged property. Would not recommend this service to a friend at this time until containers are upgraded and infrastructure exists to support timely pickup and drop off.

Claes B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joanne M. 
Clasificación:
5.0

Julianna excellent worker

Carmen G. 
Clasificación:
5.0

the best

Ariel B. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOSEPH S.  |  First Impressions 
Clasificación:
3.0

The wooden floors permeated a weird musty smell, which translated to everything being saturated with that stank. I have to wash everything!! A huge undertaking. The driver was awesome. She should be recognized for her promptness, kind and professional!

Julie B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES P. 
Clasificación:
5.0

great service

Kim A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Marlan L. 
Clasificación:
3.0

Poor customer service. Unpleasant front desk agent

Luis G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jose E R. 
Clasificación:
4.0

Carlos the maintenance guy is an awesome team member and I'm really thankful he is part of your team.

ryan e.  |  First Impressions 
Clasificación:
2.0

You didn't live up to the contract. You guaranteed delivery by August 30, 2021 and you delivered on 9/2/21. My $30.00 lock was badly damaged from someone trying to break in. Boxes and fishing rods were damaged. Just an all around mess. Also takes about 35 minutes on average hold time to speak to a live person.

Daniel E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Antonio R. 
Clasificación:
4.0

Improve the parking lot for customers

JOSE R. 
Clasificación:
5.0

Give out phone numbers. Could never get through on the phone to anyone. Resulted in 2-week delay in delivery. NOT happy.

David C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa Z. 
Clasificación:
5.0

Was a great experience and I will recommend U-Haul to friends and family. Thanks !!!!

Peter S. 
Clasificación:
5.0

Very happy with using Ubox, so much easier to move cross country with two dogs in my own vehicle instead of a large rental truck pulling a tow dolly with my car. Ubox was the least expensive way to move. The driver who delivered and picked up the Ubox was very friendly and helpful - girl her a raise!

Robert W. 
Clasificación:
5.0

Debbie the costumer service person was great No improvement the service was 10

Sharon H. 
Clasificación:
5.0

Everything was excellent...do not change anything.

Brandon C. 
Clasificación:
5.0

All good no problems except they are hard to get a hold of on the phone!

Greg S. 
Clasificación:
2.0

You gave me a truck with a flat tire and it was not apparent until I loaded it up. Then I called roadside assistance and waited for so long that I just decided to add air to the tire every 30 minutes and make the trip. Your customer service is horrible. There is no way to talk to a person at a local location. I will never rent U Haul again.

Matthew D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Yves G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

TADEUSZ K. 
Clasificación:
5.0

Can't complain everything was excellent

Marie J. 
Clasificación:
5.0

El cliente no dejó un comentario.

JHEANELLE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

PEDRO L. 
Clasificación:
1.0

Terrible experience! I spent thousands with uhaul over last 60 days and i will not use the service in the future! The uboxes came 90 minutes after the 2 hour window. I had to pay movers to sit and wait. Uhaul charged me for insurance, as i requested, then had no insurance include with the invoice. I will be asking for a refund. The $50 compensation is laughable.

Tanya Y. 
Clasificación:
5.0

Unbelievable service

Frank p.  |  First Impressions 
Clasificación:
1.0

El cliente no dejó un comentario.

Kelsey T. 
Clasificación:
5.0

Employee was very helpful in helping make sure auto transport was properly installed and my car was secure on it.

Donn M. 
Clasificación:
5.0

El cliente no dejó un comentario.

geraldo M. 
Clasificación:
1.0

When I went to pick my boxes up they had them on the wrong trailers knowingly that my truck couldn't pull the double trailer. They knew what truck I was using and knew my truck couldn't pull this. Slowed down my move cost me money because the movers spent more time at my house. When the boxes where finally shipped one of the boxes leaked and had water damage. The forklift operators also punctured a hole in the box with the forklift damaging my belongings. It was an absolute terrible experience. I will avoid uhaul at all costs in the future

Cody W. 
Clasificación:
1.0

Fired employees responsible for my property damage and negligence and hire a qualified supervisors. I will follow this review with a letter to corporate.

Sergio B. 
Clasificación:
5.0

More parking for the public… I had to circle the complex twice to try and find a parking space. I parked in a trailer spot

Fred S. 
Clasificación:
4.0

Staff very attentive and explained everything from a to z the one in sample rd and the one in coconut creek area I will recommend it to my friends 👏👏

Jose C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Imre B. 
Clasificación:
4.0

It would have been helpful if the staff provided instructions on how to check into my unit so the alarm did not go off. I had to learn the steps from other renters that happened to be on the same floor with me

Monica S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Faith R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Bradford H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

SHELDONS K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

FERNANDO C.  |  Overall Experience 
Clasificación:
5.0

Fantastic staff and facilities. Would definitely recommend and use again!

Brian L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

James L.  |  First Impressions 
Clasificación:
4.0

The only thing I do not agree with is not having a staff member break locks if key is lost. Sending them to a locksmith is very costly when you can also have a in-house person to do that and gain extra costs by surcharge

Roberto P.  |  Overall Experience 
Clasificación:
5.0

I really appreciated uhaul for having 3rd party movers on the website that I could use to help me moved. I used Moon Movers twice and they are excellent!

jasmine p.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

anita G.  |  Overall Experience 
Clasificación:
5.0

The staff were very welcoming friendly and helpful. Highly professional staff.

geovanny s.  |  First Impressions 
Clasificación:
5.0

Full service has it all

Rory V.  |  First Impressions 
Clasificación:
2.0

The management team there is horrible and the one white lady manager is rude and unprofessional

Mohamed S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

shirley w.  |  Overall Experience 
Clasificación:
4.0

A mi me super gusta el lugar y esta cerca de mi casa 👍🏼, soy la esposa de A. Perez 😉

alejandro p.  |  First Impressions 
Clasificación:
1.0

Store manager was very nasty

detries c.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Felix P.  |  First Impressions 
Clasificación:
5.0

The staff there was amazing. They answered any questions I had, it was a smooth process.

Quarina G.  |  Overall Experience 
Clasificación:
5.0

I wish you would open more facilities 😁

FRANCISCO A.  |  Overall Experience 
Clasificación:
5.0

Always so clean and the people that watch the building in the evening I believe the name was Pam she was excellent. Gracias

HELEN I.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle G.  |  First Impressions 
Clasificación:
2.0

Staff people very unhelpful and rude There is a good location and good facility but poor service

luis b.  |  Overall Experience 
Clasificación:
4.0

It was just getting too expensive. Found a place a little less expensive. But you guys were great!!

Kathy W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Efrain S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

jasmine p.  |  First Impressions 
Clasificación:
3.0

Facilities had homeless people hanging around, one approached me accusing me of following him. Reported it to the staff and they acted like it was no big deal. The air conditioned spaces only had AC on in half the areas. Staff was not very friendly, I asked that because I vacated the unit on the 7th of the month would I be credited for the remainder of the month. As I'm sure that 10x10 container won't sit empty very long. She kinda snapped and said "we don't prorated " as she walked past me. poor costumer service skills.

Dale L.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Jacques B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruce A.  |  Overall Experience 
Clasificación:
5.0

JUST MOVING IN BUT FAR I AM VERY PLEASE WITH THE STAFF.

virgina j.  |  First Impressions 
Clasificación:
1.0

How do you make a reservation for a storage unit and when you get there they gave it to somebody else and say Is first come first serve what’s the point of making a reservation I drove all the way from New York to Florida On military orders And I had to rent 2 storage unit because they gave mine away and they say it’s a rule that comes from the district managers just let people know ahead of time there is first come first serve instead of Having people make a reservation and waste of time thank you for making this a hard and stressful PCS move

Carmen L.  |  First Impressions 
Clasificación:
5.0

Muy buen servicio y muy amables gracias por la amabilidad

Katherin S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

shirley w.  |  First Impressions 
Clasificación:
4.0

I had no problems with the facility throughout my stay. When I first moved in actually they helped me tremendously by offering another storage unit without hesitation close by to my original unit when I realized all my stuff would not fit in one. If I had any complaint it is not with the staff at the facility but the company policy itself. I only used the storage units for 8 days during my last month and was charged for the entire month on both units without proration.

Lew T.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

CAREY S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

KAREN S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANCISCO A.  |  First Impressions 
Clasificación:
1.0

BEWARE! This location and the staff who work here are rude, will bait and switch you even when you've got reservation & they even talk back to customers in front of other customers. Adam & Annmarie at the front are the absolute worst when it comes to talking with customers -- especially ones who just spent $2,000+ with UHaul moving from AZ to FL. This location needs better staff and a manager who cares. Whoever you guys have working there is not interested in long term with UHaul or else they would treat customers with the most respect instead of talking back (on camera I recorded it) and on top of it that guy Adam wasn't even helping us out we were dealing with Annmarie but Adam is one who started talking back to us! Truly the worst experience ever. Will no longer use UHaul services for anything. I will pay competition even $500 more than UHaul because you have no respect for clients and customers of yours! And if UHaul customer service actually does care you need to have one of your district managers or someone higher to call us and find out what happened. This isn't an isolated issue as the reviews for location speaks for itself. When you make reservation and have a UBox shipped to this location why would you rent out the reserved unit?! This makes no sense and really shows the fraud being conducted by staff here trying to hit their sales quotas or something because when I already did reservation for $100/mo unit you can't tell me on the day I'm there to get it that this reservation is valid but that you don't got the unit available because you rented it the day before. Let's see if UHaul cares for their customers and attempts to rectify all the wrongdoings their employees who are wearing UHaul shirts and logos did to us at 11:25 am on June 17, 2021. It's all on the cameras at the store. Gracias

hadeel a.  |  First Impressions 
Clasificación:
5.0

Excelente servicio, buena atención al cliente, cómodas instalaciones y precios convenientes..

guillermo u.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

anita G.  |  First Impressions 
Clasificación:
5.0

They young lady that helped me was very helpful. She assisted me with the upgrade I needed.

AYANNA H.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Rhonda F.  |  Online Move In 
Clasificación:
5.0

Van rental and storage rental fast and easy. One of your better locations!

Scott P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharon K.  |  Overall Experience 
Clasificación:
1.0

I was disappointed upon canceling my storage unit 2 days prior to the billing date with Bank statements to prove it and I was charged an additional month 45 minutes later. After contacting the office to address this issue, none of my calls were returned.

Michael M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Janice D.  |  First Impressions 
Clasificación:
1.0

The location itself its great, but sn specific employee make the experience with the store , unreal Her name is Tracy and he unwanted desire to help customers, not once, but three times, with me and a friend of my, make us from now one , avoid to relate with that store until she continue to work there The helpers, and other employees are excelent, but, it is no way to choose who will help you, and she is not some one that i ever want to be with, as a customer

Jose A.  |  First Impressions 
Clasificación:
5.0

Great

Stephanie M.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Adriel D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ralph M.  |  First Impressions 
Clasificación:
5.0

Excellent service, convenience time, great assistance , affordable prices,..

guillermo u.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Marilya G.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Lorna D.  |  First Impressions 
Clasificación:
5.0

Victoria was a great help

Daniel R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Valerie V.  |  First Impressions 
Clasificación:
5.0

What started as a temporary way to stage the transition from our 4 bedroom house to a 2 bedroom condo, ended up as a 2-year relationship with U-Haul. No regrets. Our stuff was well protected and easy to access.

carl l.  |  Overall Experience 
Clasificación:
5.0

Victoria was very helpful in obtaining my RV space

Cliff S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK H.  |  First Impressions 
Clasificación:
5.0

all was great, staff friendly and courteous, unit was clean and well maintained

lori s.  |  First Impressions 
Clasificación:
5.0

the best

ANTHONY R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREW B.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

CARLOS T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Julian H.  |  First Impressions 
Clasificación:
4.0

Mrs. Ann Marie is a very pleasant employee who is very dedicated to helping Uhaul customers. I had a very good experience.

Calena R.  |  First Impressions 
Clasificación:
4.0

I was ticked off as she said that I need a round lock - I had purchased one from the other dealer - only to see the same locks being used on the property. Plus the lock was from Uhaul - I feel cheated out of 10.00 more bucks.

Chad C.  |  First Impressions 
Clasificación:
4.0

I received wonderful service ❤️ everyone was friendly and knowledgeable with accuracy.

Lakichea R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

transition M.  |  First Impressions 
Clasificación:
5.0

Great experience from pack to storage!

Christopher B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharon K.  |  First Impressions 
Clasificación:
5.0

All your staff were friendly, everywhere you looked it was immaculate (cleaner than many restaurants)....

Richard H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Aaron S.  |  First Impressions 
Clasificación:
4.0

we had a tire blow out that may have been avoided. However, we were in a remote area of texas and received relief within the hour. i was impressed

TROY J.  |  First Impressions 
Clasificación:
5.0

Victoria really took great care of my father and I when renting a truck and storage space.

Daniel R.  |  First Impressions 
Clasificación:
5.0

Everything was beyond my expectations! When I called they set up my trailer, storage, and help unloading. Everything went perfect, and everyone was excellent!

Scott M.  |  First Impressions 
Clasificación:
5.0

Very friendly staff.

LEWIS F.  |  First Impressions 
Clasificación:
4.0

More instructions on how to use swipe card and how it works would be helpful to first time unit renters.

Andrew B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Albert A.  |  First Impressions 
Clasificación:
5.0

Don was a complete professional. I was going to use another storage facility but I was so impressed with how Don answered all my questions I went with uhaul

Richard S.  |  First Impressions 
Clasificación:
5.0

Most often when renting a U-Haul there are a lot of emotions running. Don was professional, affirming and extremely helpful! Great service!!

Ron R.  |  First Impressions 
Clasificación:
5.0

I love the staff at this location. They are always professional and friendly. The site is always clean and I like the electronic slide pass for easy access/security.

Tangala C.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

kimberly b.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

tamara B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Paul K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lee W.  |  First Impressions 
Clasificación:
5.0

Excelente

Bernard K.  |  First Impressions 
Clasificación:
5.0

Best part was the customer service. They get it unlike my experience in Arizona with Alex Smith.

ANGELA A.  |  First Impressions 
Clasificación:
5.0

Your professionalism, accommodation, and customer service was outstanding! I would highly recommend your services to anyone in the market for storage and relocation assistance!

Dwight N.  |  First Impressions 
Clasificación:
5.0

Very pleased with service

Micheal R.  |  First Impressions 
Clasificación:
5.0

Don is the man

Joseph D.  |  First Impressions 
Clasificación:
5.0

Both Adam and Joe were great to deal with.

David P.  |  First Impressions 
Clasificación:
5.0

Everything excellent

Rafael G.  |  First Impressions 
Clasificación:
4.0

-Returned my truck and was charged for extra day even though I was told I wouldn't be. -I don’t like paying for 24hr access and what’s worse is it’s only through a tiny door after 10pm -I have more

Judith D.  |  First Impressions 
Clasificación:
3.0

Rented a covered parking spot. Victoria Lewkutz was helpful and knowledgeable and did her best. The only complaint is the UHaul computer was slow and made the process take longer than it should have.

Mike D.  |  First Impressions 
Clasificación:
5.0

Really impressive state of the art

Peter H.  |  First Impressions 
Clasificación:
5.0

Very helpful staff

DENIECE J. | Reservación
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