El cliente no dejó un comentario.Patrick B.
U-Haul Moving & Storage at S Willow
Manchester, NH 03103
(Rt 3 & 293 limited Parking )
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Cambio de propano
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Joseph P.
El cliente no dejó un comentario.Brian M.
The staff were so friendly, and the experience was simple and easy!Nicole O.
Very happy with the staff, very friendly and eager to help if need be. Everything is so clean. I would recommend uhaul to everyone. Gracias.George J. | Overall Experience
Staff very friendly and helpful. Very smooth process renting a motorcycle trailer.William V.
El cliente no dejó un comentario.Jessica H. | Overall Experience
quick friendly service. Thanks!Philip U.
Nice people quick serviceChristopher B.
Service was great and fast thank you very much.Patrick E.
El cliente no dejó un comentario.JOHN M.
El cliente no dejó un comentario.STEVEN B.
Everything went smoothly. Thank you very much.Lucille F.
No one at store had on a mask.Patrick F.
Easy going yet professionalJohn L.
Buy some windex and wash the interior windowsJames A.
Andrea Russell and Sam were great, Knowledgeable, and friendly. Andrea went above and beyond her duties. She came out of the office to show us how to properly use the ramp. She is a shining star!Leanne L. | Overall Experience
All went well! great staff and service.Thomas W.
Excellent service.Paul P.
Staff was very helpful and courteous. Facility was a little tight but workable.Richard F.
Super friendly and helpful staff from inside the office to outside in the yard,Richard B.
El cliente no dejó un comentario.Dorothy A. | Overall Experience
We really appreciated how friendly and helpful the staff were here, they made the whole experience really great!Megan U.
El cliente no dejó un comentario.Nadja P.
El cliente no dejó un comentario.Michael D.
El cliente no dejó un comentario.TAYLOR N.
El cliente no dejó un comentario.Daniel Y.
I wanted to pick it u, The people were great in Derry but not available had to go to Manchester, the people were great and the experience was good and in our case it was on our way anyway.James W.
We were driving over 1,000 miles for a one way move. The truck was pretty old and beat up. To top things off, about halfway through our move, somewhere in the middle of nowhere on the Ohio Turnpike, the engine started making a knocking sound and then the oil light turned on. We pulled over to check it out. The oil dipstick was bone dry. So we paid over $30 to put oil in it because we were also traveling with 3 kids and a dog and wanted to keep going to our new house. When we returned the truck, I told them about the issue and asked to be refunded the coast of the oil. I even presented them with the receipt. I was told that since I "did work on the truck" I would be liable so I should just leave it alone and not ask for my money back. With the kids and dog in the middle of nowhere Ohio, we were not willing to pull over and wait what most likely would have been hours for someone to come out and check on a fully packed 26 foot truck. Had we not put oil in it, the engine would have blown. This truck was NOT a truck that should have been given to us for such a far move and it was not checked properly before it was given to us. Then to be told we were out of luck for spending our money on oil when we shouldn't have had to in the first place was just the icing on top. I would still like to be refunded.Megan C.
Uhaul employees, the young lady at the service desk, and the gentleman that handed me the cargo van keys, made this truck rental experience easy, and pleasant. I will always rent from Uhaul from now on, and I will tell all my friends and family to do the same. Thank you, Rafael CalderonRafael C.
The yard crew (Nick) was great!!Kenneth D.
El cliente no dejó un comentario.Todd F.
El cliente no dejó un comentario.Elliott M.
El cliente no dejó un comentario.Curtis L.
Everyone I dealt with was professional and friendly. They had a computer glitch which gave us some pricing issues, but they resolved the issue in a timely manner and honored the pricing we had negotiated over the phone. Working with this company made our move much less stressful.JOSHUA Z.
Everything went smoothly due to the great bunch of people at U-Haul.Thomas W.
El cliente no dejó un comentario.Linda B.
When I got there it was quick and easy would definitely go there againBrandon L T.
Service was great; no recommendations for improvement based on the my rental experience. Great team.Alfred John V.
El cliente no dejó un comentario.Mickey F.
El cliente no dejó un comentario.Cristy M.
Would if been nice to have a truck that doesn't need air in the tires or an oil change.TIMOTHY K.
El cliente no dejó un comentario.carolyn L.
El cliente no dejó un comentario.JACQUELINE A.
The gentleman Tyler (red beard) was super nice and helpful made for a really good experience today. They are Always super friendly here and quickMARY S.
Make sure that the employee gives the renter a quick operating system of trucks. Furniture pads are dry and ready to use. I found out that the one's I paid for where wet and smelled and no use to me.George N.
El cliente no dejó un comentario.Mark D.
El cliente no dejó un comentario.Leanne L.
El cliente no dejó un comentario.megan w. | Overall Experience
Walk the customer around the vehicle at pickup time.George P.
The truck I rented ran very rough felt like it didn't wanna switch gears. Other than that everything was fine.Kelly Ann G.
Everyone was very helpful !Debra S.
El cliente no dejó un comentario.Lori M.
I returned a bundle of 1/2 doz of moving blankets that we never used. We should have been credited for the return but it was never reflected in my bill. Outside workers are not synced with the inside works.Richard C.
Refund customers who overfill the fuel.Richard Earl G.
El cliente no dejó un comentario.Trung N.
They even got me one closer to the door so i would not have to use stairs. Great serviceMichael D. | Online Move In
El cliente no dejó un comentario.Nicolas Ryan T.
El cliente no dejó un comentario.Robert S.
El cliente no dejó un comentario.NICHOLAS H. | Overall Experience
We love all of our partners at UHaul and always especially enjoy the crew at the South Willow Street location. They are kind, competent and compassionate. They clearly love their jobs and despite the HUGE storm we just had, our 26' rental was ready for us! Thank you so much for an excellent experience! Stacy Bergeron, President Boxes of Love for the Homeless 172 Langford Road Candia, NH 03034Stacy C.
Great customer service!Elizabeth R.
The staff were helpful and the check-out process was quick and easy.Nichollas F.
El cliente no dejó un comentario.STEPHEN S.
El cliente no dejó un comentario.STEVEN A.
Everything from pick-up to drop off went smooth. Customer Service was great in explaining my contract and the App is extremely helpful when taking pictures and documenting information. No issues at all!Jesse K.
El cliente no dejó un comentario.Sandra S.
everyone was exteremely helpful.Willard D.
El cliente no dejó un comentario.Ana P.
Trailer was not clean. It still had all the ropes tied to the walls from the last rental. The floor was not swept. I also found it very odd and uncomfortable to have an employee take a picture of my personal ID with their personal cell phone to load it into the Uhaul system.Jon C.
El cliente no dejó un comentario.Jeffrey K.
El cliente no dejó un comentario.catherine S.
Would have given 5 stars. There were as many as four employees behind the counter, two just talking with each other while one waited on/checked out customers. Not a game changer but I waited five plus minutes to be checked out.chris f. | First Impressions
El cliente no dejó un comentario.Wendy M.
El cliente no dejó un comentario.Michael K.
All in all I can only say great things about my rental of the 9' Van . The sales Representative Andrea was pleasant , knowledgeable & quick. I would definitely suggest this location to friends and family.Andrew S.
El cliente no dejó un comentario.Robert L.
El cliente no dejó un comentario.Tyler M.
El cliente no dejó un comentario.Paul B.
Very acceptable service, your team members work well together,Albert C.
Truck's engine light came on. It was not accelerating properly. Stuffs were very nice.debraj G.
El cliente no dejó un comentario.todd D.
El cliente no dejó un comentario.Marc G.
After dropping off the truck getting all my paperwork and leaving They called me 45 minutes later asking me where the truck was.... The woman over the phone was extremely rude and acting like I stole the truck.... Probably going to rent from another company from here on outJoshua D.
El cliente no dejó un comentario.Richard L.
The people who work in the yard were extremely friendly, polite and helpful.Edward M.
El cliente no dejó un comentario.James S.
when the cleaners go threw the truck and they find OAKLEY SUNGLASSES under the sun visor should make a real effort to return them to the proper owner. this will impact my future use of uhaul and ANY SERVICES. scumbag employee!!!Lewis R.
Coast is high and increases are oftenJAMES D. | Overall Experience
I saw at least 3-4 employees when I was picking up the trailer, and no one was wearing a mask or keeping distanced from customers.Catherine B.
A vehicle should never be delivered to a customer with ZERO gas! I was worried I would make it the mile to the gas station and I had not budgeted time to fill up an empty tank of gas. Very disappointing. When I asked if that was normal the staff seemed disinterested and told me yes- that was normal and they had no other vans on the lot.Tracy R.
There should be a middle tier or grace period for drop off times. I returned my rental an hour past my 24 hr retail time and was changed a full second day.Jeremy L.
El cliente no dejó un comentario.brianna l. | Overall Experience
The staff was very helpful and provided me with a truck that was a little larger than what I needed but without a reservation was not available. They went above and beyond to provide excellent customer service. I have rented here several times in the past and never been disappointed, but this was even better than previous experiences.Ralph B.
Website does not allow trailers to be rented for 24 hours. It allows the hour selection but doesn't actually make the drop off the next day. Got charged for two rentals even though I made clear when I picked up that it was for drop off the next day.Stephen L.
Very helpfulDavid L.
Checking out the rental took a bit longer than it should have been for an online reservation. U-haul would benefit from keeping the database up to date as to which truck/dolly is available at which location. We ran into a few snags with reservations in general.Andrea P.
El cliente no dejó un comentario.Anthony B.
El cliente no dejó un comentario.samuel S.
A young lady helped me and did a great jobDennis R.
Fix your reserve system. If I reserve a certain truck on a day in advance and don't receive it that's a problemKaylee R.
El cliente no dejó un comentario.Michael M.
Please be sure to tighten the clamp over the trailer hitch ball. That step was missed on my rental.Andrew S.
El cliente no dejó un comentario.Thomas S.
El cliente no dejó un comentario.Joseph L.
I wasn't informed of what happens if I went over my rental time allotment. My fault too for not reading the provided paper work. It cost me twice as much as I thought it was going to.Corey G.
I wouldn't change any thing and I had great customer serviceCarlos P.
The location was really busy, so the many workers were very busy but super nice and helpful. They did a great job in a tricky time.Elizebeth G.
They had me bring the uhaul back to them knowing I was moving an hour away and they charged me mileage for both ways. I shouldn't have paid mileage both ways.Michael S.
El cliente no dejó un comentario.Kianna C.
Daniel is amazing manager and help a lot.. the customer service that bring the employees is very good.Jose L. | First Impressions
Last 8 months became real challenge between late fees and lien fees it seemed like no matter what id never catch up paying for space. Now my apartment has wall to wall boxes even on my table and sofa ! But its better then paying you $100 month !Michael S. | Overall Experience
Back in 2009 I rented a large truck from. Uhaul in Tilton, NH. and the UHaul Staff was Excellent. In 2018 I rented a storage unit from UHaul in Concord, NH and they were also excellent. Today Thursday October 15, 2020 I rented a storage unit from Arielle Vargas at your Manchester NH. Branch. Just when I thought the Customer Service at UHaul couldn't get any better Arielle and all the Employees at UHaul in Manchester NH. proved me wrong. Areille Vargas and all your Employees that took care of me were truly the very Best and provided Excellent Customer Service. Thank you! Sincerely, Bob LozeauRobert L. | First Impressions
Initially, the storage unit was a good value. But over the four years, the price increases caused us to look elsewhere.ERIC F. | Overall Experience
a drop box for drop off payments would be helpful, more regular customer parking. Great Staff.Diane B. | Overall Experience
El cliente no dejó un comentario.Anthony f. | First Impressions
I wouldn’t want to use any other storage place and recommend you guys to anyone who will listen!Brenda B. | Overall Experience
U-Haul/NH has always been good to me. It's a pristine shop,professional and knowledgeable staff, and the feeling that I matter as a customer with both the move and the storage situation. I've run into some very dificult times with my health (and in turn, my finances), and U-Haul has been kind and as understanding as a business can be--never once making me feel bad but rather doing all they can to see me to the other side of this thing. I will always have good things to say about U-Haul as a result. Thank you all very much.Tracey S. | First Impressions
So simple - easy instructions and the staff was incredibly helpful when I realized I needed more room. I was moving from out of state, which was incredibly stressful and this was the one thing that was easy and calm. ¡Gracias!Caitlin K. | Online Move In
Very clean facility!ROBERT D. | First Impressions
The roof caved in from water damage. I lost everything and the insurance company did nothing to help and uhaul kept charging me for almost 2 years.Chanvanna K. | Overall Experience
El cliente no dejó un comentario.Alex I. | First Impressions
We needed to upgrade our storage room to a larger one, we had to walk around the place 5x and wait like 10 additional minutes to find someone to help us. Then, not her fault, but she was new and did not know anything. They saw us pull in with the 27foot truck, we told them it was completely full, and the room that we were upgraded to did not even fit our stuff. we had to bring more stuff back to where we are staying, which is definately not the point of having a storage unit. I cannot even walk in there, so there is NO way of me finding anything ever until we move it all out. They should be knowledgeable of what size rooms will fit the trucks that people pull in with. If they knew they did not have a unit large enough to accommodate, I would expect them to get on the phone with a different uhaul in manchester or close by and find one that would be sufficient. If that is not possible, youre better off letting the customer know that rather than having an unhappy customer, because now my finace said he will never use uhaul again. and i really am not happy that i cannot go there to look for stuff when i want it. just saying- not completely her fault, she was new, but she should not have been left in that situation, there should have been someone knowledgeable with her until she was sufficiently trained.Sara I. | First Impressions
The staff are very helpful and funny!! From the moment you walk in everyone was great even the people’s standing outside!Brenda B. | Overall Experience
El cliente no dejó un comentario.brain a. | Overall Experience
El cliente no dejó un comentario.Bill D. | First Impressions
To many miscommunications about paymentsNicole L. | Online Move In
El cliente no dejó un comentario.patrick b. | Overall Experience
Sliding the card as one leaves takes some getting used to, but I eventually did. It also helps that you can go back hours later when you remember and slide it then LOL. Also, yesterday. I received a final auto pay reminder for July after I checked out of the unit last week. I know it's probably because the two systems aren't linked, but it still could be slightly worrisome to some people. However, a terrific experience overall, especially with the first free month after my move here from Texas and with the ability to get settled into my apartment more gradually and in an organized way. Finally, I get a lot of these kinds of auto-surveys including one for recent service to my Hyundai, and this was the easiest one to use. Too many of these things are attached to some kind of Google or social-media thing that my phone doesn't like. Thanks.Timothy K. | Overall Experience
Was quoted $79.+ change when returning uhaul truck. They took 2 payments totaling over $149. Not impressed for an in town 24gr rental.MARCY L. | Overall Experience
El cliente no dejó un comentario.Mark S. | Overall Experience
El cliente no dejó un comentario.Sean B. | Overall Experience
El cliente no dejó un comentario.GABRIELLE. M. | Overall Experience
Sam need a raise the manager there at South Willow in manchester has been a blessing in very hard times for meGABRIELLA L. | First Impressions
El cliente no dejó un comentario.Emma B. | First Impressions
Uhaul staff went above and beyond any and all expectations to help with our needs. Very kind and courteous. Uhaul has the most tidiest storage units I've ever seen. Your the Best, Lee Follansbeeleanna f. | Overall Experience
I especially like the recycle area at the facility. I think it's a great idea to give people the opportunity to recycle the unused unwanted itemsMICHAEL H. | Overall Experience
It was quick and easy to rent the unit.Elizabeth G. | Overall Experience
The only complaint I have is you pay in advance and if you empty your storage early you dont get a prorated refundronald c. | Overall Experience
I had no issues thankyou guysMelissa G. | First Impressions
Although the process takes too long, the customer service was outstanding. The "storage manager" was informative, friendly and knowledgeable.Jim C. | First Impressions
Amazing team!!ZULEIKA A. | Overall Experience
great jon ny everyoneChristopher P. | Overall Experience
The best experience I ever had I always will recommend u haul to all my friends and family The staff was very helpful 👍👍👍👍100%bobby r. | Overall Experience
Everyone at this location was always extremely helpful and willing to accommodate as much as possible. Moving can be one of the most stressful times in your life, but I'd say they made it easier.Zoe M. | Overall Experience
Yes everyone was greatdiana a. | First Impressions
Amanda and the other young lady (her name starts with A) we’re both very helpful to me.diana a. | Overall Experience
Every one was helpful and friendly.Julie M. | First Impressions
GraciasRolande A. | Overall Experience
Fantasticchris h. | First Impressions
Smooth process for as busy as it was that day.Christopher U. | First Impressions
The situation is very complicated so I’m waiting on somebody to call me from a higher up because I have a formal complaint with this place and some of the staff which is assistant managerKevin N. | Overall Experience
Building very clean climate control and secureMarguerite S. | Overall Experience
The sales and service very good. I do wish the customer service area was handicap accessible. The steep stairway is very difficult to maneuver for those of us with walking disabilities.Timothy B. | Overall Experience
She was very friendly and have us a month free!Jeremy M. | First Impressions
Uhaul left me stranded in Tampa 12:am after you took my money. Pd taxi from airport $35, then $50 more to Wesley Chapel. In the future I will use Penske or Budget rentals NEVER again will I use UhaulHarold S. | Overall Experience
after having a negative experiance with uhaul as a company, this location was understanding and made my needs feel attended to and my day was much easier! i think this location deserves an award!Richard M. | Overall Experience
The entire team the day I came in, were so courteous and helpful. I appreciate the help and friendly faces. Thank you, Manager Sam, and both associates Jamie and Andrea!!!Darlene r. | First Impressions
quick and easyronald c. | First Impressions
We were very impressed with the service and care we received upon returning our truck, trailer, and blankets. Everyone was overly accommodating and went out of their way to help us at every turn.Christine O. | First Impressions
Great location for the past 2 years. Thank You once again.Brian L. | Overall Experience
Great customer service!Bruce W. | Overall Experience
The girls at counter were superb and helped me all through my experience.David B. | First Impressions
Friendly Service!SHAUNTE W. | First Impressions
Exceptional service and no pressure.Rolande A. | First Impressions
Everyone was extremely friendly and helpful.Timothy B. | First Impressions
I just love this Uhaul Facility, from Sam the Manager down to all the staff who have been nothing but helpful and kind. Look no further for rentals and storage in the Manchester area!!!Andrea F. | Overall Experience
Very prompt and courteous! Thank you.Bruce W. | First Impressions
Outstanding service! We will take all our moving and storage needs to this facility.Bruce W. | Overall Experience
Our storage unit c-7 was blocked by trucks multipletimes could access and our items had water damage to all of our property destroying our stuff they are terrible never get U-Haul storage !!!!!!!!RICHARD M. | Overall Experience
This facility is very clean and easy to get around in. The Staff is friendly and knowledgeable and I will be recommending them to everyone and will use again in the future.tracy s. | Overall Experience
Great service, took care of everything!Bruce W. | First Impressions
Great place!! very kind helpful and understanding staff i would return in a heartbeat. Great work ladies and gentlemen keep it up..Ronald T. | Overall Experience
Everyone has been very helpful and pleasant to work with. Steven (i think) that rented me the unit was great and very accommodating with my requests. Breeanna & Tracy helping me find and get into unittracy s. | First Impressions
Everyone was SOOOO nice and I was happy with my time there....it just became so expensive that I could no longer afford my unit....otherwise I would not have left! :)marie b. | Overall Experience
Great experience! Kate great on the phone. Rich a gentleman at the desk. Willie cared, directing the loading of my furniture pickup. John and Max carried the furniture carefully and skillfully. BEST!LISA R. | Overall Experience
The service at the site was excellent but the U-Haul system's inability to recognize and process my USAA Visa credit card either via the phone reservation or in-person is unacceptable.Kenneth B. | First Impressions
Muy servicia con los clientesCarlos L. | First Impressions
Staff is very friendly and helpfulMAUREEN F. | Overall Experience
Professional and friendly serviceLeeds N. | First Impressions
I Was very happy with the unit. But I found that a lot of time the garage door were left open and any one could walk right in. That was the one thing that I don't like about it. AndreAndre L. | Overall Experience
Sincerely love this company, I was prompted to do this review and although I am currently employed here, will say this is the most team oriented workforce ever. Best Boss Ever. Best coworkers ever.Dani B. | Overall Experience
Would have been nice if customer service person could have stopped arguing with coworker and helped me without me h JBC to ask if someone could help me - not impressed with professionalism (lack of)CATHY D. | Overall Experience
Great serviceErica J. | Reservación
Being required to comment to submit the survey is annoying.BRIAN P. | Overall Experience
The manager was great when I had a move out issue. Thanks. If I ever need UHaul again I will come to S Willow in Manchester.Carol B. | Overall Experience
¡Gracias!Afrique B. | Reservación
Excellent service, both attendants worked hard to satisfy my needs!!!Arthur P. | Reservación
Clean. Staff was always pleasant and helpful. Use them often for rentals and storage. Excellent managed location.Michael M. | Overall Experience
Great People and Great Service! Sam goes above and beyond the expectations!Gary W. | Overall Experience
Highly recommend! If you are moving locally or across country call Sam in Manchester. I am telling you - this will be the most cost effective and flexible option. ¡Gracias!Gary W. | Overall Experience
Sam and the team at U-Haul Manchester were outstanding! Let's talk about Service, Convenience, flexibility, and communication! From our initial contact to our last - they went above and beyond!Gary W. | Overall Experience
Weu helpful staff!!! They were extremely nice to me and my family. I highly recommend them!!!!Patience C. | Overall Experience
Richard Andrews at the U-Haul at South Willow St Manchester, NH provided me with above-expected customer service. I believe he should be praised for the amount of customer care. Thank Richard Andrewshoa t. | Reservación
Getting through to customer service takes.too long (15 or so minutes each time) but service at the facility was fantastic, expeditious, and smooth.Justina S. | Reservación
Thankyou so much.Linda S. | Overall Experience
The staff was great at the South Willow center. The price was high and the increases ere way to often. Thank god you have a great staff.MIA B. | Overall Experience
Danielle was very helpful and friendly. She was nice enough to walk me to m6 storage unit to make sure I was happy with the location.MIKE E. | Reservación
.ANNMARIE g. | Overall Experience
Berry goodGrace B. | Overall Experience
Courtney dropped off our full UBOX,and picked up our empty UBOX. She was super courteous, prompt and so efficient at her work! Thank you Courtney!!!Eileen W. | Overall Experience
NaLaura G. | Overall Experience
You failed to pick up my U-Box on the agreed upon day, then charged me for an extra month rental due to your mistake. Your customer service is terribly broken. I will never use U-Haul again.Tucker H. | Overall Experience
I was so happy with the enrire process. I moved across country and the folks at uhaul made it easy.nathan r. | Overall Experience
Really grateful with the amazing help I receive from Richard and his team. I really recommend anyone to visit them to experience what I experience. Thank you guys. Sincerely Customer Ivan Ponceivan p. | Overall Experience
Extraordinario servicio al clienteIoana M. | Overall Experience
The only thing I had a problem with his you have to pay extra for 24-hour access. In the past you always had 24-hour access with no extra charge.greg s. | Overall Experience
Good storage location, easy access, and staff were knowledgeable.ASHLEY C. | Overall Experience
I dont go anywhere else the staff here has ALWAYS help mejose m. | Overall Experience
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
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