Slow service, short handed. No one in office for 5+ minutes sometimes with a line of customers. Checkout was easy but when he brought the truck around he forgot the dolly that I had ordered even though he had mentioned it just a few minutes prior. This location needs some dedicated CS personnel to stay in the office so the outside guys don't have to be running around like chickens with their heads cut off.Roy R.
Customer Reviews for U-Haul Moving & Storage at S Padre Island Dr
Corpus Christi, TX 78411
(Between Weber & Everhart)
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Clean and maintain the U-Haul trucks a bit better. My rental had bug splatter all over the front of the vehicle and including the windshield. Plus the driver side windshield wiper broken, and I had to ask the service rep to get it replaced.MANUEL C.
Find new people to buy itJONATHAN P.
El cliente no dejó un comentario.Pam B.
El cliente no dejó un comentario.JOHN C.
El cliente no dejó un comentario.JESSICA M.
El cliente no dejó un comentario.GEORGE F.
El cliente no dejó un comentario.Travis T.
El cliente no dejó un comentario.Lawrence B.
El cliente no dejó un comentario.RAMIRO M.
El cliente no dejó un comentario.patricia P.
El cliente no dejó un comentario.Ann S.
Employees should focus on customers they are helping. The guy I had was easily distracted but very nice. Would stop and talk to people in the middle of my paperwork. He printed a document and walked to printer stood there and talked to staff after it printed. He went to get my uhaul and pull it around stopped and talked to someone else on the walk over to the truck.MICHELE C.
El cliente no dejó un comentario.KARL W.
El cliente no dejó un comentario.JAMES M.
El cliente no dejó un comentario.Rosa G.
El cliente no dejó un comentario.WILLIAM ROBERT M.
El cliente no dejó un comentario.Krystal B. | Overall Experience
Super easy! Met me outside did final looks and I was good to go!Lauren P.
El cliente no dejó un comentario.GARRY ALAN M.
We didn't have to look for someone to help us with check-in. Someone greeted us at the drop off bay. Nice big lot, well maintained.Terri U.
El cliente no dejó un comentario.Vance G.
When dropping off the auto transporter I never saw a uhaul employee. It was a Sunday, drop off was easy and hassle free. I left the trailer in the drop off lane.FRANK G.
El cliente no dejó un comentario.Carlos M.
El cliente no dejó un comentario.Tiffany K.
El cliente no dejó un comentario.WILLIAM R.
El cliente no dejó un comentario.Juan V.
El cliente no dejó un comentario.Eric M.
El cliente no dejó un comentario.JEAN R. | First Impressions
They would not even give us proof we dropped off the truckHECTOR L.
El cliente no dejó un comentario.David E. | Overall Experience
El cliente no dejó un comentario.FERNANDO A.
I went on line and reserved a trailer. I was given an address to pick up trailer which was close to my zip. When I arrived, the U-Haul manager said I had to go to the main U-Haul office which was 20 minutes away. Once i got there I asked the general manager why I went thru all this. He replied, "I don't know". Well who would know how to remedy this? I dunno call corporate office. How does a GM not know his job. He had no empathy for what I just went thru. I had the GM! Wow what a lame excuse for a supervisor. Please fix this issue or at least train your GM on how to remedy the situation. GraciasJOSE L.
After reserving everything online,I get to the store, no one else in front of me, yet it still took 1 hour dealing with errors, the clerk was incompetent, and I was forced to travel to another uhaul location to get the dolly i reserved. There was no apology or empathy.Joel G.
Awesome checkin person . He deserves a tropical Vacation . PS : I do not know him ; he was just and awesome person .MARTIN W.
Great job!ANDREW E.
El cliente no dejó un comentario.Brenda A. | First Impressions
Very satisfying with the overall experience. No more than ten minutes to pick the truck up or drop it off. Super happy with the experience. And the price point. Y'all are awesome. Good training to your employees and distributors.Bobby H.
No issues with the drop offSteven G.
One worker was helping someone the other came after and didn't help me till I was almost ready to leaveElizabeth G.
El cliente no dejó un comentario.PHYLLIS W.
Every time we rent from this location we receive excellent service. They go above and beyond to make we have everything we need. Thank you so much...keep up the great work!THOMAS T.
Great staff members. Very courteous and knowledgeable.JAMES M.
10 Good Thank you.PATRICIA ANN H.
El cliente no dejó un comentario.ROBERT N.
The truck was pretty dirty when I got it and used tissues/ napkins in the door. It's like they didn't even attempt to clean before the next person. Plus they would try to charge me for that.William S.
I reserved on line two days before truck was needed. The customer service representatives were very professional and ready to make sure everything went off without a hitch. Definitely will continue to use this location.CHRISTINE C.
Great customer service. Clean facility with COVID protection.Loren M.
Rude ass shitROY XAVIER G.
El cliente no dejó un comentario.Amanda Q.
The equipment was clean and it worked out great. ¡Gracias!RUSSELL F.
El cliente no dejó un comentario.Jim A.
El cliente no dejó un comentario.RAYMOND D.
Millage ot is wrong. It was 78789Claudia A.
El cliente no dejó un comentario.Garry T.
El cliente no dejó un comentario.MICHAEL V.
El cliente no dejó un comentario.Jose G.
I requested a dolly and they should of called to inform me there wasn't any so I can go to a different location. Also I didn't even put in I wanted to use some blankets! Yet I was charged. I got my money back but still it was an hassle. Never coming to this uhaul again!CRISTIAN V.
A few minor issues.... driver's door hinge sounds like it's about to fall off, grinds when opening.... seatbelt doesn't lock, comes off while driving, then if you can get it to stay it's almost impossible to release....panel under the steering wheel fell off into my lap while driving and couldn't be reattached. We receive $15 off for the inconveniences.KIMBERLY W.
Smooth transitionJoy W.
I had items in the Uhaul facility for about nine months. I got behind on my payments. I went to talk to the management. They gave me a payoff amount and said that when I pay this, my debt is paid. Months later, I received a notice saying that I still owed money. I went to talk to them, and the manager agreed that I was now in debt to Uhaul again. He said it was because I left a dresser in the unit. I told him that I did not have a vehicle large enough to remove the dresser. Also, when I paid my debt and was told I was clear, the manager at that time DID NOT say I had to remove every single item. I only left one item, the dresser. Now, the manager has put a lean against my name. This is wrong. I was told that I was in the clear. I do not feel I should have to pay this money when we signed saying I was out of debt.Cynthia N. | Overall Experience
The truck I was given was hard to drive, it felt like the brake was on - I checked and it wasn't or the truck was not shifting into right gear. Of course, it was automatic and it was very loud - it say at my soy 2 days and I didn't use it but didn't have time to return right away like I should have. I recommend Uhaul employees drive truck before giving them to customer to make sure they are mechanically fit to drive. Your staff at that location are always very helpful and polite. After I left and got on freeway and found something wrong with truck - I should have turned around and immediately returned it!! I reBETTY N.
El cliente no dejó un comentario.ROSS C.
El cliente no dejó un comentario.Courtney J.
Had a guaranteed 26 ft daily rental. Showed up to pick it up and it wasnt there. We were directed to another location. Once we arrived they didnt gave that size. We ended up getting a smaller truck 30 min away and ended up making multiple trips instead of just 1 load. Very disappointed again. No guarantee was given or honored.CAREY A.
The enclosed trailer was dirty. Had to sweep some dirt out of the trailer. Wasn't lots of dirt, but some was inside the trailer. Overall it was a pleasant experience. GraciasRusty F.
I had a very hard time making a reservation. Took for ever on hold. Your sites state you have the trucks available. You submit everything than told not available. Did this at least 5 or more times. The experience at the no problem.Vietta B.
Please refer to my complaint, which has still not been resolved.WALTER K.
Vehicle stalled on 5 occasions Check engine light on This is the SECOND truck I have rented from this location in Less than a week.., both have had issues. Maybe their turn around crew need to be changed because they are CERTAINLY not maintaining the trucks correctly. Won't be renting from uhaul again....RACHEL S.
The inside was not swept by the previous customer and the passenger seat was dirty. I figured it hadn't been cleaned by anyone. I've never been afraid of the COVID-19, but if I were a customer who was, this would have been unacceptable. At least the steering wheel could have been cleaned?ALMA Q.
Add more people at the front desk to make checking in faster.Johnny W.
El cliente no dejó un comentario.KENNETH ROY P.
El cliente no dejó un comentario.Cory L.
El cliente no dejó un comentario.CLAUDIA W.
El cliente no dejó un comentario.MICHAEL Q.
El cliente no dejó un comentario.CYNTHIA M.
El cliente no dejó un comentario.Kelli G. | First Impressions
El cliente no dejó un comentario.JOHN C.
El cliente no dejó un comentario.STEPHEN H.
El cliente no dejó un comentario.Rick M. | First Impressions
El cliente no dejó un comentario.STEVE G.
Get rid of this store worst customer service everJANICE D.
El cliente no dejó un comentario.LAUREN H.
El cliente no dejó un comentario.JOSE Q.
El cliente no dejó un comentario.STEPHEN W.
From pick up to dropping off, my experience was excellent, friendly helpful staff.MANUEL C.
Vehicle had no head light or cab lights when rented (6.30pm) switch for lights was not notices as missing nail 7.30 when I needed to start moving boxes. I had to wait until 10.30pm for my son to come home and figure out where the switches were. They had totally disconnected from the dash and gone inside the frame. He managed to locate them and re insert them in their space for me to drive during evening hours, however I lost 3 hours of my paid rental.RACHEL S.
El cliente no dejó un comentario.CRYSTAL C.
El cliente no dejó un comentario.PEDRO N.
The roof of the trailer has a leak in it and ruined several garments that were in warddrobe boxes. I let the returning facility know but they didnt seem too concerned or would file a claim.ADAM K.
El cliente no dejó un comentario.jorge H.
El cliente no dejó un comentario.JOHN BURWELL P.
Good customer service by alllee P.
El cliente no dejó un comentario.KENNETH H.
Lines for service take a London timeScot M. | Overall Experience
Don't rent someone a vehicle to a location and then charge them extra money for excess mileage when they went STRAIGHT to their destination with zero detours. This is deceptive marketing. Also, if you say you're going to call to resolve an issue, then call. Don't try to put a charge on their card without telling them. I'm going to the better business bureau if this is not resolved immediately. I don't care if its only 15 dollars; I will not be cheated.CHAD S.
El cliente no dejó un comentario.Cynthia M. | Overall Experience
Not call and yell at me because workers didn't check-in vehicle.christan D.
Great staff Great customer serviceSarah T.
Very friendly staff! GREAT peopleChris G. | First Impressions
El cliente no dejó un comentario.Jeffery T. | First Impressions
El cliente no dejó un comentario.Marcie W.
El cliente no dejó un comentario.Chad H.
Very efficient and ready for my arrival.STEVEN M.
Excellent placeVallier O.
Your staff treated me like family very much appreciate itERNESTO L.
Good people work here, friendly, efficient. Definitely think these guys will help grow the business.TREVOR R.
Provide your customer the right pick up informationKENNETH S.
El cliente no dejó un comentario.Cynthia M. | First Impressions
Excellent service in the hookup and towing tipsCHRISTOPHER CHAR K.
El cliente no dejó un comentario.MICHAEL B. | Online Move In
El cliente no dejó un comentario.CYNTHIA D. | Overall Experience
Super fast serviceandrew a. | First Impressions
Storage facility was extremely dirty as were the restrooms in the office area. Most staff members have an attitude. I would only recommend this uhaul storage if it had a complete makeover to include staff both for attitude and for customer association.Michael P. | Overall Experience
El cliente no dejó un comentario.Chase W. | Overall Experience
El cliente no dejó un comentario.Jeff S. | First Impressions
I like the helpful, friendly staff, especially Cassandra, your front area climate controlled units, the size choices, and the double lock, pull-open doors.SELENA B. | First Impressions
Security password never allowed access after hours. The staff was awesome. but the computer setup is wonky and NOT user-friendly for the staff.Colonel S. | Overall Experience
El cliente no dejó un comentario.LOUISE D. | First Impressions
The security code that was created at the time of rental did not work.Colonel S. | First Impressions
The lady at the corpus location on spid was very helpful and very professional. I think her name was Kristy. GraciasCRAIG M. | First Impressions
El cliente no dejó un comentario.Rafael m. | First Impressions
El cliente no dejó un comentario.Jose R. | First Impressions
El cliente no dejó un comentario.Elisha J. | Overall Experience
Light inside the storage unit would make it perfect.hector g. | Overall Experience
El cliente no dejó un comentario.LUIS P. | Overall Experience
Only problem we had was with the online return process. The link on the text message would not allow us to check in, that we were returning the truck after hours.Michael A. | First Impressions
El cliente no dejó un comentario.Ryan S. | Overall Experience
The manager was rude as well as one of the girls working there, none of them was helpful at all.Myrna S. | Overall Experience
The place I picked up the trailer in Victoria TX was like the three stoogas. Had it hooked up wrong. I found out this when I was turning in the trailer in Corpus.Susan B. | Overall Experience
The costumer service was horrible, the guy (manager) behind the computer was rude with customers, not very helpful, and made the whole process very uncomfortable.Myrna S. | First Impressions
The staff were always friendly and helpful.BENANCIO G. | Overall Experience
The staff was unbelieveably helpful and took away all stress of returning a trailer; as well as, helping us get a storage locker. Professionals at maneuvering the trailer too!Ashley Z. | First Impressions
Nothing much to say, they were helpful and polite.Daniel H. | Overall Experience
Did not appreciate that after I made my last payment and let the facility know I was no longer going to need the storage unit, they kept calling for a couple month after trying to get more payments!!ANGELA C. | Overall Experience
Storage is a nice room size but with no light inside,it makes it difficult to go in and gets things out.Virginia M. | First Impressions
There was rat feces in my furniture from storing in the climate controlled facility, and I was locked into the facility for 3 hours until the police came to help. No remote way to unlock and de-arm!dara o. | Overall Experience
This facility meet my needs and the convenience of this location meet my needsJose L. | Overall Experience
The staff were accommodating and courteousdara o. | First Impressions
We had a wonderful experience and the employees were awesome. Went out of there way to acomadate due too our 18 wheeler. We thank you very much...Meury G. | Overall Experience
Nice people.Thomas G. | Overall Experience
Great employeesLUIS P. | First Impressions
Gate was left wide open. Rental truck was tucked away back in the storage unit area during my mobile checkin rather than in front with other trucks. My rental truck was practically on empty.Sean F. | Overall Experience
March 18 I picked up a trailer from your Flour Bluff location. He didn't even come outside to hook it up. We were ignored;after we got his attention he tried to get more money--$14.95 to hook it up!sueanne o. | First Impressions
Facility was clean and staff was friendly.Cecelia M. | First Impressions
I was pleased with the security Uhaul provided, while my things were in storage. GraciasELIDA R. | Overall Experience
Very helpful staff.Michael D. | Overall Experience
It was what i needed. I found very friendly personnel. Thanks.Charles C. | Overall Experience
Great service...darrell r. | Reservación
Management made no attempt to compensate me or fix this issue. I have used U-Haul for over 20 years, this will be the last time I do any business with your company.Richard C. | Overall Experience
Awesome customer service. Cody was great and helpful. Rented a trailer and storage room very quickly. In and out without hassles.Hector H. | Reservación
I don't care to leave a comment, however seems like I have to in order to leave anything. I should just forget the entire survey! I would but don't want to hurt the staff rating for a tech issue!!Susan M. | Overall Experience
Great place to do business. Staff was very fast and efficient. Highly recommend to others, very good experience!!Michael H. | Overall Experience
We got a 26 foot truck...it held a lot of stuff..truck was in great shape and comfortable to ride inKIM B. | Reservación
Fast, friendly serviceTeri G. | Overall Experience
One of the desk guys was really rude. Others were fine, just the one guy. Didn't get his name.Michael M. | Overall Experience
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
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¡Venedemos cientos de productos para que las mudanzas sean más simples!
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