Customer Reviews for U-Haul Moving & Storage at Royal Windsor

11,485 comentarios

2700 Royal Windsor Dr   Mississauga, ON L5J1K7
(Corner of Royal Windsor Drive and Winston Churchill Blvd)

(905) 823-9320

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(905) 823-9320

2700 Royal Windsor Dr
Mississauga, ON L5J1K7
(Corner of Royal Windsor Drive and Winston Churchill Blvd)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Janan J. 
Clasificación:
2.0

Filthy and bad smelling cab. Engine light was on the entire time. Cigarette ashes in the cup holders and a dirty paper plate on the dashboard. Not acceptable in my opinion. Would rent elsewhere from now on

Patricia G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Peter L. 
Clasificación:
2.0

rented twice last week, both times the first trailer (the one in the contract) had issues, so it needed to be swapped out in the last minute, and it took over 30 mins to get setup and ready to go even though I had prebooked.

Thomas M. 
Clasificación:
3.0

The online vehicle pick up does not have a great UX. It took me a half hour to get the vehicle due to the verification process. In my opinion, the verification process should be completed at the time of booking, then the vehicle pick up could be a smooth process.

Simon D. 
Clasificación:
5.0

Clear rate and free lock options for old vs new buildings.

iram N. 
Clasificación:
4.0

El cliente no dejó un comentario.

ANWAR A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Trevor A. 
Clasificación:
4.0

Booking one way is an issue. I can't get a booking commitment until a day or two before, which doesn't leave much time for an alternative plan. I attempted to do an on-line check-in, but it somehow wouldn't work. A live agent confirmed the booking was good, but the on-line checkout still showed no trailers available.

david S. 
Clasificación:
5.0

The customer service was outstanding. One of the best U-Haul location experiences I had. The representative was super helpful and knowledgeable.

Sulman R. 
Clasificación:
5.0

The truck we rented was not the “smooth ride” as advertised. In fact, it seemed to have no shock absorbers at all and was an incredibly frustrating experience to drive. This is unlike all of our other much more positive driving experiences. Please fix those shocks for the next person.

Tom S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Carl A. 
Clasificación:
2.0

Trick was dirty and I was charged a fuel charge even though I returned the truck fueled up to the exact level it was when I took it which is just dishonest.

Neil Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

eligusin A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larissa D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph A. 
Clasificación:
3.0

Your links fo not work . Had to call re taking truck back after hours to let you know it was back cuz phone would not tell you it wa

Patricia O. 
Clasificación:
2.0

Truck dirty inside. Windshield covered with bugs, very unsafe, Gas tank near empty.

Kenneth J. 
Clasificación:
1.0

When I first got there, I signed-in online and uhaul gave me the vehicle number. However, this vehicle was NOT on the location. I asked one of the people working there and she directed my question to a lady (manager, perhaps?) who asked me to wait there while she went outside to do something else. She returned to the office after 20 minutes and instead of answering me, she started taking to another customer. Her attitude was very rude and unacceptable. She did not apologize even once for wasting 40 minutes of my time (in total, including the 20 minutes that was wasted by her doing something unrelated) and gave me a vehicle with another number without any explanations whatsoever. I honestly don't know how she is keeping this job with such terrible attitudes towards customers; Hoping that she was just having a bad day and I was the first and last person who had been treated like that by her. Otherwise, shame on uhaul for hiring such people. The drop off was good and this lady wasn't around so everything went smoothly and the reps were very polite. The van was also in good condition; it was not clean but I had no problem with it.

Amirpouya E. 
Clasificación:
1.0

Customer service was rude no matter who the staff was. Everyone looked and acted miserable to be there. The equipment was so old and rusty, I had to wd-40 the entire door to get it unstuck. Last oil change on the sticker said 2019. Never again will I go to that location.

Rebecca E. 
Clasificación:
5.0

Hard to improve on a great location. :)

CHERYLL C. 
Clasificación:
5.0

Nothing ! Great location very accommodating.

Paddi E. 
Clasificación:
5.0

The online check in would not work as it would not go on to th next step. Followed all instructions but it wouldn't work. Using iPhone 12 with Chrome and Safari. This is a small thing so did not affect the overall experience which was great!

Darren M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruce M. 
Clasificación:
3.0

It is great that this location is opened on weekends and that it is opened on Saturday from early morning to late evening hours. This is very thoughtfull because people who work full time do moving of heavier things in their free time (which is weekends). This allows for renting a truck for one day during weekend. I tried to rent a truck in Toronto, but they do not work in such convenient hours like the Royal Windsor location does. However, I am not giving this location a good mark, because the furniture pads that I preordered were not available. For me this was a big thing that resulted with one of my expensive furniture being damaged doting the move.

Monika I. 
Clasificación:
3.0

El cliente no dejó un comentario.

Carlos M. 
Clasificación:
3.0

The practice of the employees using their personal device to scan customers ID did not sit well with me. If I didn't ask I would not know. The optics of this practice does not instill confidence in the consumers

sandra F. 
Clasificación:
2.0

Trailer was full of mud from previous renter. When I asked for it to be cleaned I got attitude and very poor customer service from John. I'm sure that he gets away with acting rudely to people. I had to hook the trailer myself.

ROBERTM F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Robert L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Nigel L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stifan J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jordan K. 
Clasificación:
3.0

El cliente no dejó un comentario.

todd F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carl D. 
Clasificación:
3.0

There was wrong fuel gauge mentioned before departure which was not addressed properly, resulting about more than $100 wasted. Really disappointed

Haseeb M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jasit J. 
Clasificación:
3.0

I initially went in to the location to confirm my online booking and thought both the staff on duty at that time had had a pretty crappy attitude to the waiting customers. Firstly they were both wearing sunglasses indoors which doesn't do much for human interaction (although undoubtedly cool if your trying to channel your inner 80's rockstar). The younger one doing her best Wednesday Adam's impression was quite literally sprawling across the desk repeatedly smirking to her colleague whilst an obviously confused older gentleman (I'm 60 so when I say older the guy was probably in his 70's) was trying to pick out some bubble wrap. This went in for a couple of minutes, what fun! On a human level I thought that seriously lacked any basic empathy but beyond that was an obvious total fail as far as even the most fundamental customer service goes. Don't ridicule your customers. The following day when i went in hire the van, I was served by the same ‘sprawling lady' who although not exactly enthusiastic about serving me and still sporting her welding googles got my hire processed fairly quickly so I was on the road in a timely fashion! Yay! However, when I returned the vehicle that evening the experience was total night and day by comparison. The lady I dealt with was very welcoming, cheerful and processed my return efficiently despite the fact she was totally overwhelmed by the amount of people returning hire vehicles and looking to pay for propane as it was a lovely evening and BBQ fever had obviously hit the neighbourhood. I get it that renting out vans and selling bubble wrap to the great unwashed is perhaps not the most rewarding career. But the difference between the ‘service with a grimace' attitude of the two ladies on duty on my initial visit and thoroughly fantastic attitude of the overworked lady when I returned the van hire was night and day! When you're spending your hard earned cash the last thing you want is to be treated like an inconvenience by a pair of indifferent employees who think they're above all this. I wasn't going to bother to write a review about the indifferent service witnessed by the first two ladies as life's two short for that kind of thing, But after the excellent, sunny service by the overworked lady this evening I thought it was worth the time to point out what a great attitude she has.

Andrew M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles I. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bob S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brett D. 
Clasificación:
5.0

El cliente no dejó un comentario.

FERNANDO W. 
Clasificación:
1.0

El cliente no dejó un comentario.

Abhijith G. 
Clasificación:
1.0

My reservation was given away to another customer when I came later without notice.

REHAN Q. 
Clasificación:
1.0

Worse experience ever Booked the truck in advance When came to pick up they said they don't have it and waited for 2 hrs for the truck Didn't even inform me about that

JobanpertikSingh D. 
Clasificación:
3.0

I returned the trailer the same day I rented it, just after 4pm May 7th. The attendant helped me take it off the truck took a picture and said all was good! I received an email yesterday May 8th with an additional charge for extra time!! Please explain that one? I would like the additional charge reversed and a 30% refund for the main rental fee for late pickup and early return. I can be reached at 705-441-4106

Dan P. 
Clasificación:
5.0

Easy drop off. Even after hours.

Grazyna G. 
Clasificación:
5.0

El cliente no dejó un comentario.

CYRIL R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gustavo L. 
Clasificación:
5.0

👍

Piotr W. 
Clasificación:
5.0

finding parking can be difficult to go to counter to buy boxes or rent a truck. This is based on my 3 visits in the last month.

Forbes M. 
Clasificación:
1.0

Lazy employees that don't answer their phone. Ignore customers while they are talking nonsense amongst each other. Not interested in their work whatsoever. Back to the Oakville (south service) where they are helpful, polite and efficient!

KELLYP W. 
Clasificación:
5.0

I always happen to get help from John at royal Windsor location. He he very down to earth and a lovely guy!

anish M. 
Clasificación:
5.0

Great pick up and even better drop off.

Kim C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen F. 
Clasificación:
4.0

Not enough representatives to move things along quickly/wait times can get longer than needed. Should be a way to pick up and drop of equipment more quickly and easily, especially if renting more often as time invested in line ups adds up.

Mounir N. 
Clasificación:
4.0

El cliente no dejó un comentario.

HASANSABAH H. 
Clasificación:
5.0

El cliente no dejó un comentario.

LUIS R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Silvio H. 
Clasificación:
3.0

The t Ruch was open in a rainy day, full of sand. Even when i returned with the same ammount o gas i was charged for gas. Chaged for after hours return? Almost 50 dollars more than expected. And not even a courtesy call. I dont think it is good service. Jorgeebuitragog@protonmail.com 647-766-6170

JORGE E B. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHELDONO K. 
Clasificación:
4.0

When returning after hours, phone app. would not allow us to check in (which is required, otherwise $20 fee applies) Tried multiple times, we contacted UHaul via phone and were advised that for some reason we were provided different trailer and that is why we were unable to check in over phone. :-(

Michael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ted F. 
Clasificación:
1.0

1) have the blackest I had booked with with the truck was assured wound be available multiple times actually with my order. I was told my set of rented blankets would be available. Got to the pickup. No blankets. Asked if I could go to another site to rent them. Was told I could but wouldn't be the same as renting with the truck and the price was jacked up. I had multiple monitors and furniture get busted on my trip and part of it is because I didn't get the blankets I rented 2) was told truck came with a lock and re-assured on the phone that all trucks came with lock it didn't. Apparently it is only trucks that stay in the city that come with locks. 3) when I was told it didn't come with a lock I asked what lock was best and safest for the truck, I was sold a round lock by your worker that didn't fit the truck. When the truck was packed and I went to put it on it clearly wouldn't fit. I had to go to Canadian tire and buy another one. 3) female attendent behind the counter had sunglasses on at 8am, was not helpful, contradicted everything II was told at the UHaul place I booked at in Etobicoke and on the phone and costed me money. Extremely bad service. 4) over 4 confirmation calls the day before I picked up the truck by different people and was told my booking was confirmed and the blankets would be with the truck only to have someone else call over and over well we are trying to prepare to move. Again very bad customer service.

lyle M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAELP P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gunther S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth S. 
Clasificación:
5.0

Perfect, I don't rent often and this was as good as it gets One minor improvement would to have mattress bags in stock

Robin L. 
Clasificación:
4.0

El cliente no dejó un comentario.

john P. 
Clasificación:
5.0

Location was great, website & system to adjust booking was awful, web site just kept sending me in a circle, call to change booking time but was not relayed to site. Site adapted to provide rental required.

Derek D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ali A. 
Clasificación:
2.0

I have been charged wring.Case not resolved

Ashish A. 
Clasificación:
5.0

Reduce the prices

Jamil J. 
Clasificación:
5.0

Great service, took a minute to leave the keys to the representative

Evgeny C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shekhar K. 
Clasificación:
3.0

Lots of undocumented minor damage on the vehicle provided. Had issues trying to return vehicle via web site due to incorrect email and phone number on contract. Attempted to call for assistance 40min wait time gave up.

Doug C. 
Clasificación:
5.0

El cliente no dejó un comentario.

David M. 
Clasificación:
1.0

1. Give the customer the correct vehicle. 2. Don't "over promise vehicles". 3. Actually listen to the complaint that your automated return service asks for. What's the point of having one if you just ignore complaints and send bills.

Jack M. 
Clasificación:
4.0

I reserved a trailer at the begining of April for the end of April expecting things to be busy at the end of the month. The day before I was to pick up the trailer I received a call from Uhaul telling me the trailer would not be available when I wanted it but would be available 12 hours later. Uhaul did find me another trailer for the time I wanted but it requried me to drive an extra 30 minutes in traffic in order to pick it up and then an extra 30 minute drive to return the trialer. The staff at the location were good, they checked me in quickly. Why book something if the day before you get a call that it is not avialable ? They have to do something about their bookings.

John L. 
Clasificación:
5.0

Great customer service shown by Balaji & Ashley. They were not only accommodating to my needs, but also showed an immense level of professionalism. Also, 5 stars to back of house staff for providing a clean truck and prompt service.

Ceon W. 
Clasificación:
1.0

Staff leave phone off the hook, not pleasant people. Not helpful. Slow to help disconnect trailer

Martin U. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adam S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luc S. 
Clasificación:
5.0

Very high rates

BENONE S. 
Clasificación:
5.0

my go to spot when I need a truck . simple, easy and efficient .

FRANK K. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHERYLL C. 
Clasificación:
4.0

rented an enclosed trailer to move an apartment content . The enclosed trailer had already patched corners that leaked inside damaging two pieces of furniture service good but equipment is in dire need of upgrade

joseph C. 
Clasificación:
2.0

I have been using this location a lot recently for moving supplies and now a rental. Customer service is awful. Very unfriendly and matter of fact.

richard B. 
Clasificación:
4.0

first van has electrical issues second van has engine light on and very loud engine belt squeaking rental was ok other than the equipment

Mark R. 
Clasificación:
5.0

Everything was great - no changes required

Mary S. 
Clasificación:
5.0

I have used this location many times and they never disappoint.

Rick G. 
Clasificación:
5.0

El cliente no dejó un comentario.

YAMEN A. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAELE K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Troy G. 
Clasificación:
3.0

Simply answer phone calls

Marco D. 
Clasificación:
3.0

El cliente no dejó un comentario.

jim W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Alistair F. 
Clasificación:
3.0

Experience was fine except that there was no on-premise parking for my vehicle while I was using the uHaul. The representative at the front desk asked me if somebody had called me the day prior to my reservation regarding the lack of parking, which nobody had. I was forced to leave my vehicle and a very precarious parking lot about 2 blocks away because there was no reasonable parking nearby.

Brendan K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amarnath V. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOUGLAS W. 
Clasificación:
5.0

El cliente no dejó un comentario.

joey C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Fraser C.  |  Overall Experience 
Clasificación:
5.0

I need to speak to ur head boss it was a nightmare with the girl booking me on the second floor with no elevator at Royal Windsor Dr location thanks all the best for uU I have to go to bed now 0430 comes early for me

Grant K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

sourakata b.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

NSE M.  |  First Impressions 
Clasificación:
5.0

Excellent services

JOSE A.  |  Overall Experience 
Clasificación:
4.0

Na

sourakata b.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

BRONSON P.  |  Overall Experience 
Clasificación:
5.0

Staff very friendly and competent. Truck and storage unit very clean

JOY D.  |  First Impressions 
Clasificación:
5.0

Ok

JOSE A.  |  First Impressions 
Clasificación:
5.0

Kailash provided excellent help and service.

Fraser C.  |  First Impressions 
Clasificación:
5.0

This was by far the cleanest storage area that I have utilized. Access was good, place was pristine, staff was friendly and attentive. Highly recommend.

Jason B.  |  Overall Experience 
Clasificación:
4.0

No complaints

DARRYL B.  |  Overall Experience 
Clasificación:
4.0

A nail punctured my car tire at the facility

ali c.  |  Overall Experience 
Clasificación:
1.0

Poorly organized. My reservations are never right awful customer service. Rude and everyone looks miserable working there. Don't think I'll be back

Tara N.  |  Overall Experience 
Clasificación:
3.0

Staff are just very apathetic-- they will help when you ask but seem supremely bored and irritated to help.

Kathryn D.  |  Overall Experience 
Clasificación:
5.0

Only thing I don't like is anything's no asking me to upload my ID. I don't do anything like that EVER I like to deal with the fine people you hire

LINDY M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve Z.  |  First Impressions 
Clasificación:
3.0

There was a wonderful older lady to cleans the unit, she was great & friendly ( i wish I could remember her nams). As this storage unit has 2 levels, they should have a lift or an elevator for 2nd floor units. It is very difficult to move in & out of without the lift or elevator.

Tara G.  |  Overall Experience 
Clasificación:
5.0

Storage well maintained

mina e.  |  Overall Experience 
Clasificación:
5.0

Very helpful and friendly staff.

Seandra A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DONOVAN G.  |  First Impressions 
Clasificación:
5.0

Great service. Very organized for pick up and drop off of truck rental. Khamoni was especially helpful with getting a storage locker organized last minute for us. Rating this location as top notch!

ROBERT K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelli H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Cristhian T.  |  Overall Experience 
Clasificación:
4.0

The facility was fine. It would be much better if there was a large elevator at the front that could be used to access the 2nd floor.

Deborra A L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SHERIN A.  |  Overall Experience 
Clasificación:
5.0

Very helpful, friendly staff member! An elevator by the front entrance of the storage building would be a great thing.

Deborra A L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

EMMANUELV P.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

CAMERON C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ian T.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Patrick C.  |  First Impressions 
Clasificación:
5.0

I have never used a storage facility before but based on: 1. Location (Winston Churchill and Royal Windsor; 2. The security of the facility; 3. Heated facility; 4. Cleanliness 5. Availability of large or small access door; and 6. The availability of free use dollies; all mean that I would recommend these storage facilities with confidence.

joseph a.  |  Overall Experience 
Clasificación:
3.0

Unable to access unit unless staff isnt there- apparently an issue with my code that will not be able to be resolved until Wednesday. Not the answer i was expecting

Alana D.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Ian T.  |  First Impressions 
Clasificación:
4.0

great experience

CHRISTOPHER T.  |  First Impressions 
Clasificación:
1.0

I have not been able to get in the facility yet w my accrss codes they gave me and I dont have anywhere to store my stuff. And the unit is paid for already. Ridiculouis...

Charles C.  |  Online Move In 
Clasificación:
5.0

Great customer service! Helped me with no notice, and made everything simple and easy for me!

stacey b.  |  Overall Experience 
Clasificación:
5.0

Very helpful to my wife and daughter and great customer service

Jonn R.  |  First Impressions 
Clasificación:
5.0

Very recommended, the staff nice and friendly. Gracias

maribel c.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

catherine L.  |  Overall Experience 
Clasificación:
5.0

Staff were great!

lisa a.  |  First Impressions 
Clasificación:
5.0

Everything was great except there was a lot of dust coming from the open roof. Thank you for taking good care of my stuff! Merry Christmas and happy year! Jill

jill e.  |  Overall Experience 
Clasificación:
4.0

Staff are very friendly and accommodating. Systems could be improved, I booked online but was asked for much of the same information again when checking in. The storage is exceptionally clean and well maintained. The lack of elevator is a pain.

Hugh L.  |  First Impressions 
Clasificación:
4.0

Need to answer the phone! I called a dozen times during the day and every time it went to vm and then corporate. I had a simple but very important question. You almost lost me as a customer because it was SO frustrating. Seriously, improve this.

RJ E.  |  Overall Experience 
Clasificación:
5.0

Everyone was very friendly and accommodating. The lady I spoke with on the phone to make a reservation was especially helpful.

Beverley A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

GRANT F.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Joe S.  |  First Impressions 
Clasificación:
2.0

El cliente no dejó un comentario.

marian U.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ray p.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

stacey b.  |  First Impressions 
Clasificación:
5.0

La señora y el señor que me atendieron, este sábado 6 de SEP al medio dia lo hicieron de manera muy profesional, a pesar de que hablo poco ingles. Quiero resaltar la cordialidad y la calides de estás dos personas, no supe cómo se llamaban, creo que la señora se llamaba Daniela!! Felicitaciones.

Gabriel C.  |  Overall Experience 
Clasificación:
5.0

Excellent service, thanks

yuriy o.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

nancy g.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Alex N.  |  Overall Experience 
Clasificación:
2.0

My credit card was charged for an entire extra month for two storage units, despite having moved out. I am now having to spend hours going back and forth with head office by phone, email and chat to get my refund. This location *never* picks up their phone, the call always bounces to the main customer service line. Moving in was smooth, moving out has been an absolute pain. Would not recommend.

Henna K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Noura M.  |  First Impressions 
Clasificación:
5.0

I have no complaints about the cleanliness or customer service at UHaul Royal Windsor Storage or staff. A recommendation is for a Kiosk where you are able to check in UHaul vans and/or trucks by scanning and placing into drop box.

Shayeal P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

elaine b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MAIRIN L.  |  Overall Experience 
Clasificación:
4.0

The place is very clean and tidy. The only reason why I didn't give it a 5 is that when I moved in I was way younger. Now I have a bad back and the storage does not have an elevator. It was hard for me to bring things down the stairs.

MICHEALA t.  |  Overall Experience 
Clasificación:
5.0

Awesome to book a unit on-line then exceptional customer service at the location

RJ E.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Bronte M.  |  First Impressions 
Clasificación:
2.0

staff unfriendly and uncooperative.

George K.  |  Overall Experience 
Clasificación:
4.0

Excelente service

Clara A.  |  First Impressions 
Clasificación:
4.0

Gracias

George K.  |  First Impressions 
Clasificación:
5.0

I was at this facility to rent a storage locker. I was looked after by Courntney, who went above and beyond in service to make my customer experience an excellent one. Gracias.

hedi j.  |  First Impressions 
Clasificación:
4.0

The storage rooms have no lights. Are a little bit too dark.

jorge s.  |  Overall Experience 
Clasificación:
5.0

Just the period of waiting to be attend bit slower but great staff!

Adelino M.  |  Overall Experience 
Clasificación:
5.0

Great location. Everyone that works here are great service people. Tomy was the best! Thanks Tomy for all your help in choosing the right size of storage unit.

JOSEPH A.  |  First Impressions 
Clasificación:
5.0

Very courteous and reasonably fast service

joseph a.  |  First Impressions 
Clasificación:
4.0

Great storage and friendly staff!

Adrian G.  |  Overall Experience 
Clasificación:
5.0

Amazing staff always ready to help sometimes parking was challenging but they could always find a place for you. Well done thanks for the great service

Marie W.  |  Overall Experience 
Clasificación:
5.0

Very friendly and polite

Adrien L.  |  Overall Experience 
Clasificación:
5.0

Great service

Adelino M.  |  First Impressions 
Clasificación:
5.0

Uhaul Royal Windsor provided exactly what I needed. Thankyou.

Mary R.  |  Overall Experience 
Clasificación:
2.0

The staff was mixed. Multiple account issues - even not knowing if I had an account despite being there for months. A few team members were very helpful, two were not. Was a nightmare overall.

manzoor a.  |  Overall Experience 
Clasificación:
5.0

All was fine.

Jozef S.  |  Overall Experience 
Clasificación:
5.0

This is a great Uhaul, wonderful staff who work hard to make sure clients have what they need. Great location

Carmen C.  |  Overall Experience 
Clasificación:
5.0

Total Satisfaction! Thanks U-Haul you made our move so easy!Thanks Lynn Harpell

Lynn H.  |  Overall Experience 
Clasificación:
5.0

great staff

Alexey N.  |  First Impressions 
Clasificación:
5.0

We are repeat customers and 100% happy with the service and facilities at this location.

sydney m.  |  Overall Experience 
Clasificación:
5.0

Fantastic staff. Everyone is very knowledgeable and eager to help. Very clean facility. Will be happy to recommend and be a return customer. Was a pleasure doing business with you. Gracias.

lauren m.  |  Overall Experience 
Clasificación:
5.0

All I needed from a storage facility was provided

Oleksandr K.  |  Overall Experience 
Clasificación:
4.0

Move out date is wrong. We moved out before our month ended but not reflected here. Getting an email that payment was past due was annoying. Other than that, all good.

Betty Jo P.  |  Overall Experience 
Clasificación:
2.0

Unable to get ahold of the actual store it always get transferred and I can't find out about my deposit I left for the truck because no one was answering

sarah g.  |  Overall Experience 
Clasificación:
5.0

Your climate control storage was exactly what I needed.

Dominic C.  |  Overall Experience 
Clasificación:
2.0

I home that there is no confusion and the Royal Windsor booking had been successfully transferred to Oakville. The lack of ground access storage units coupled with the absence of freight elevators...

Michal P. | Reservación
Clasificación:
5.0

Best employee that actually cares about customers on what is good for them.

abdullah a. | Reservación
Clasificación:
5.0

Very kind and courteous.

Jason M. | Reservación
Clasificación:
5.0

I can not say enough great things about the staff and facilities. Excellent is the word! Thanks for everything and everyone at this facility, this is UHAUL! Best experience. Al Rodgers and family

Allen R.  |  Overall Experience 
Clasificación:
3.0

It took at least 4 long phone calls to set up online billing. I kept getting charged late fees when I had previously set up auto pay over the phone. Unbelievably frustrating and a waste of time.

Charlotte C.  |  Overall Experience 
Clasificación:
5.0

No issues whatsoever.

WILLIAM S.  |  Overall Experience 
Clasificación:
5.0

Service is prompt and very proffessional.

Alice M. | Reservación
Clasificación:
5.0

The staff were curtious and very helpful, before and after. would recommend this facility to my friends and others.

Peter H. | Reservación
Clasificación:
5.0

I was good experience.

Jozef S. | Reservación
Clasificación:
5.0

Fast friendly and they went above and beyond.

Ronnie J. | Reservación
Clasificación:
5.0

Rented the storage area for approximately ten years, went through and met many staff and managers, and everything was consistent and all staff excellent in their duties. Busy, no problem pro staff

RICHARD W.  |  Overall Experience 
Clasificación:
5.0

Always a great place to get moving equipment. The complimentary storage was super. Thanks.

Livinus O.  |  Overall Experience 
Clasificación:
5.0

Ideal for short term storage and very convenient.

Michelle B.  |  Overall Experience 
Clasificación:
1.0

I did not move out and if you look at the history on units 217 and 2046 you will see all the issues I have had

Samer F.  |  Overall Experience 
Clasificación:
3.0

Storage units need better lighting. Staff was fine but never enough people working so long wait times for service.

Sandy F.  |  Overall Experience 
Clasificación:
3.0

I moved out of a unit on Apr 29. I was told it would be processed and I would receive an email confirmation the next day. I had to call 3 times to get the move out processed. It took 1 week to process

Samer F.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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