El cliente no dejó un comentario.Janice B.
Customer Reviews for U-Haul Moving & Storage at Route 2
Leominster, MA 01453
(Rt 2 Ext 34)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - sáb.: 8 a. m. - 6 p. m.
- Dom.: 9 a. m. - 3 p. m.
- 11/25/2021: 7:00 a. m. - 3:00 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
- Almacenamiento de vehículos
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Jeffrey T.
El cliente no dejó un comentario.Mikhail B.
El cliente no dejó un comentario.John David H.
El cliente no dejó un comentario.Cheryl K. | Overall Experience
El cliente no dejó un comentario.Christopher T.
Nice / friendly service by the staff :-)David D.
The friendly staff make this my favorite U-Haul location.Erich M.
El cliente no dejó un comentario.Casey T.
El cliente no dejó un comentario.Ahmed A.
El cliente no dejó un comentario.Dayun M.
El cliente no dejó un comentario.Henry R.
El cliente no dejó un comentario.Diane C.
Did not like that they took a picture of my license to rent a dolly.tim L.
El cliente no dejó un comentario.Paul H.
El cliente no dejó un comentario.andrea S.
I did my reservations online and set up online. When I got there it was ready todo LOCK and all. Gracias.Dayana M. | Online Move In
You can't improve the service that I got it was excellent. Staff is friendly outstanding and very informative.Bernadette C.
El cliente no dejó un comentario.Melissa E.
The staff was courteous, friendly, and very informative. It was an excellent experience dealing with U-Haul.Robert O.
El cliente no dejó un comentario.Dolores W.
Office staff very friendly and efficientJulie P. | Overall Experience
Very friendly staff. Quick and easy process.Brandon H.
Excellent service from Chris. Clean organized store. Great experiencePeter M.
El cliente no dejó un comentario.Lizy T.
I returned the van after hours. Unfortunately, my battery was at 1% and I had to call my husband to come (it's close) so I could use the mobile app to return/save money? Perhaps warn people somewhat that they will need to use that. Not a biggie... As for taking pictures of my license when pickup up in person, it would be nice if you only scanned the bar code on our license so a picture of our license isn't "out there".Pam S.
Great service!James M.
El cliente no dejó un comentario.PATRICIA C.
El cliente no dejó un comentario.Julianna H.
Keep doing what you are doing. Clean facility & trucks, excellent location, Professional Employees and most of all you made my customer experience easy.Walter T.
Way too long to reach someone. WE waited nearly a half hour twice. This is not location specific but phone suppot.Michael C.
El cliente no dejó un comentario.Mary M.
El cliente no dejó un comentario.Kenneth L.
Staff were very friendly and the whole experience was great! Would recommend to my friends and family. Great job!Zachary C.
El cliente no dejó un comentario.William H.
El cliente no dejó un comentario.Jesse S.
Arrived to pick up the truck after hours and authorization process toke more than 25min, then when was given the key box #2 code was not correct. Had to call customer service with a total of another 25min call until associates ware able to reach store manager and turned out the key was in the incorrect box #1 and with a different code. Overall experience not that good.RAFAEL F.
El cliente no dejó un comentario.Kevin K. | First Impressions
Excellent and friendly customer service. No complaints!Gina C.
Somehow, even though I use my cell phone to do so many online things, like using a patient portal to read appointment and test info etc, eBay, hotel reservations, U-Haul reservations took me AN HOUR to figure out. I couldn't VISUALLY see the prompt showing where I made entry errors, and kept correcting the wrong things. Although my vision isn't good, I am not legally blind, and use my phone for everything, paying bills,ordering groceries, Amazon DAILY. But, uploading a driver's license was very easy and an excellent, experience, which is a reason that I said average instead of poor. Also, I could get NO INFORMATION ANYWHERE that I reserved a stacked storage unit, and then whether it was upper or lower. My daughter and I are short, and lifting something over forty lbs overhead ON A LADDER would have been difficult. Fortunately, we ended up with a floor unit. I called TWO reservationists and tried to call the actual property. Reservationists promised that he sent a message and that I would get a phone call. I said text was fine, and got neither.Marguerite A. | Online Move In
El cliente no dejó un comentario.Glen D. | Overall Experience
All of the staff I met were friendly and very helpful!Marcia B. | Overall Experience
El cliente no dejó un comentario.Zachary G.
El cliente no dejó un comentario.Craig S.
El cliente no dejó un comentario.James B.
El cliente no dejó un comentario.EVERETT K.
Quick and easy, friendly manager and very helpful. The location is easy to get to and right off the highway and 1 minute from the interstate.Bruce M.
El cliente no dejó un comentario.Jesus R. | First Impressions
Very friendly and professional workers at this locationBernard W.
The driver door was hard to lock and the ebrake panel was falling off but the customer service was excellent.Mark F.
It is my opinion that U-Haul Moving & Storage at Rout 2, Leominster, MA was well maintained, always clean and secure. I had rented a storage unit for a little over 1 year and found the staff to consistently be both pleasant and always helpful.Stephen B. | Overall Experience
El cliente no dejó un comentario.David M.
El cliente no dejó un comentario.Robert H.
El cliente no dejó un comentario.Stephanie M.
El cliente no dejó un comentario.Whitney A.
El cliente no dejó un comentario.Matthew C.
If I customer books a truck at as specific location and that location confirms it , the truck should be there for that customer. Or don't penalize the customer for it, this is what happened to meThomas L.
El cliente no dejó un comentario.Henry F.
Keep doing the good work that you are now doingoJane R.
El cliente no dejó un comentario.Katie N. | Overall Experience
El cliente no dejó un comentario.Beth M. | First Impressions
El cliente no dejó un comentario.Charles S. | Overall Experience
El cliente no dejó un comentario.LILA M. | Online Move In
El cliente no dejó un comentario.Eberth C.
El cliente no dejó un comentario.Michael D.
El cliente no dejó un comentario.Antonia Z.
El cliente no dejó un comentario.Ronald D. | Online Move In
The staff makes all the difference. Always extremely helpful, friendly, and knowledgeable. Storage unit was clean and dry.David L. | Overall Experience
El cliente no dejó un comentario.Harold P.
El cliente no dejó un comentario.Jose T.
El cliente no dejó un comentario.Lorraine T. | Overall Experience
El cliente no dejó un comentario.Robin B. | Overall Experience
Parking the rental trailer after return could be difficult for less experiencened drivers.Geza L.
El cliente no dejó un comentario.Thomas S.
El cliente no dejó un comentario.Peter R.
El cliente no dejó un comentario.Russell B.
El cliente no dejó un comentario.Paul C. | Overall Experience
My experience was great. Keep doing what your doing.John C.
El cliente no dejó un comentario.Jessica B. | Overall Experience
El cliente no dejó un comentario.Daniel H.
Make sure and send the return confirmation email. I never got one.Richard D.
I showed up and was told my reservations were for Monday not Tuesday when I expressly said not on Monday . I will never call this location againLouis D.
Always fantastic customer service. I Love u haul because everything i need is here. I moved a treadmill. Not just a treadmill a 300 pound treadmill w uhauls appliance mover. Thankyou U HAULMichael F.
Chris was most pleasant and helpful!David D.
El cliente no dejó un comentario.JOANN D. | Overall Experience
Great service and assistance.James F.
Manager is a nice guyWayne B.
The location manager was very helpful, but did not like the call center folks. They did not know what they were talking about and not helpful at all so they would just hang up on you.vivian b. | Overall Experience
El cliente no dejó un comentario.Robert John M.
El cliente no dejó un comentario.Ryan S.
El cliente no dejó un comentario.Ronald E.
Excellent crew. Great experience renting.James C.
Friendly and prompt. A great experience. ¡Gracias!Mark C.
El cliente no dejó un comentario.Tracey M.
El cliente no dejó un comentario.Bruce S.
El cliente no dejó un comentario.Brian S.
Antoine was very busy but took time with each cudtomer. His service was great.Daniel N.
El cliente no dejó un comentario.Harold C.
Very friendly., Pleasure to deal withJacqueline B.
Gerente Chris foi muito atencioso. Ele é muito bom no que faz. Sempre atencioso e muito educado.Amanda C. | Overall Experience
Great customer seviceLuis P.
El cliente no dejó un comentario.Anne R.
Great guys. Very helpful.Michael G.
Tried to use the online drop off for after hours but the process hung while trying to verify location, also did not use the dolly, the seal came off in the course of loading the truck so I was charged for itErvin J.
El cliente no dejó un comentario.Lisa C.
El cliente no dejó un comentario.Matthew G. | First Impressions
The person in charge at the counter at the time I went in and brought the truck by ack was very knowledgeable polite and helpfullyDarren R.
El cliente no dejó un comentario.Cheryl O.
El cliente no dejó un comentario.Karl G.
Figuring out a pick-up location is harder than it should be. You select Barre, MA and then get a subsequent call that the utility trailer you want is only available in Leominster, MA (almost one hour from your house). Other than the 2.5 hours of my life I'll never get back, the location was convenient to Route 2 and the staff was accommodating.Ronald H.
El cliente no dejó un comentario.David S.
There's nothing Else you could do it was an excellent experience Chris was a great managerDavid S.
El cliente no dejó un comentario.Kenya M.
staff were very friendly and helpfulterri B.
I called the store and the recording said hours were until 7. I hurried to get there before 7 and they were already closed. At least put the correct hours on the recording, it's hard enough to speak to a person on the phone there.John K.
Excellent customer service. 5 star!Stephen T.
Outstanding manager and staff. Consistently best Uhaul Center.Kenneth H.
I originally did the rental online to make it quick & easy. It was not. The mobile app did not work very well to pick up the truck (830am), luckily the store was opening at 9am and the associate redid the rental as he could not find it online. I returned the truck after hours and the app would not let me continue after I filled out the odometer reading and gas tank level. The "continue" button stayed ghosted and it kept asking me to take a photo of the gas & odometer. I followed the example but no go. Other than the fight with the mobile app, everything went well. I'll recommend UHaul anytime, your app...not so much.Steven W.
Great people to deal with. All happy to help! Thank you!!Alyson L.
Truck was ready when we arrived! Pickup was quick and easy!Joseph C.
El cliente no dejó un comentario.Arne H.
El cliente no dejó un comentario.Michael B. | First Impressions
Scott was wonderfully helpful when we arrived after a very long trip. He helped us get into a bigger unit than I'd reserved and did it quickly and efficiently. Scott is a wonderful and valuable employee!!Carol S. | First Impressions
Told unit had been cleaned and roof was new Got to unit and there was a sticky substance on the floor Latch does not work Spent 25 minutes trying to get the lock to work with latch Had to leave unlocked on first nite Also the truck experience was not satisfactoryRob R. | First Impressions
Very Friendly. Explained what I wanted, and was helped with out any pressure.George D. | First Impressions
Chris Deyoung-mgr-helps separate this u-haul property from others. Smiles when you enter, engaging and professional. Very accomodating! Excellent access hours. Perimeter fencing needs improvementDonald C. | First Impressions
Servicios adicionales en esta ubicación
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