Customer Reviews for U-Haul Moving & Storage at Rockrimmon

1989 comentarios

455 E Woodmen Rd   Colorado Springs, CO 80919
(Near Woodmen rd and I-25)

(719) 722-2296

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(719) 722-2296

455 E Woodmen Rd
Colorado Springs, CO 80919
(Near Woodmen rd and I-25)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Anything and everything I needed for my move was right there. Jason and his staff were friendly and professional.

Mike C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MANUEL R.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Virginia C.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Cherlyn C.  |  First Impressions 
Clasificación:
5.0

The staff was friendly The new manger Jennifer got me sorted and moved in with no issues. Overall pleasant experience.

D'ARTHUR L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Roy T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Billy L.  |  Overall Experience 
Clasificación:
5.0

The team here are amazing! They provide fast, accurate service, everyone is professional, they're all nice and everything was on time! The storage and trucks are clean. It is so easy to rent from this place!

Donna H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandra e.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kayla G.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

RHONDA B.  |  Overall Experience 
Clasificación:
5.0

Everyone at this facility was professional, knowledgeable, friendly and caring. Even during change in management didn't prevent the staff from exhibiting a total teamwork mentality. When we were moving out Devin went out of his way to make sure the customer he was already helping had everything she needed and took the time to let us know he'd be with us to go over the move-out process and was available in record time so that we could be on our way. Excellent experience with your company via the team at Rockrimmon!

Sean E.  |  Overall Experience 
Clasificación:
5.0

The best customer service by far I’ve ever received being new to a state

dayahmad j.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

KASEY Lynne P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen M.  |  First Impressions 
Clasificación:
1.0

I had 2 reservations for storage and the day I showed up they had nothing in the computer

MARK G.  |  First Impressions 
Clasificación:
5.0

Personnel were helpful

Robert H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Zachary B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin D.  |  First Impressions 
Clasificación:
5.0

Easier than I thought! So convenient!

Raymond O.  |  Overall Experience 
Clasificación:
5.0

All the employees are very nice and very helpful. Nice clean indoor units and they offer dollies too for you to use at no charge. Great place to store your things!

RHONDA B.  |  Online Move In 
Clasificación:
5.0

Extraordinario servicio al cliente

MARC R.  |  First Impressions 
Clasificación:
4.0

Great facility! Will use again if needed.

Raymond O.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Donna H.  |  First Impressions 
Clasificación:
5.0

Over the past month of using the storage facilities I've had occasion to request information or help from the staff numerous times. I've found the staff members I interacted with to be knowledgeable and thorough, while being pleased to help by providing all the pertinent information I needed. I was always greeted and acknowledged when I was waiting for them to finish up with a previous customer. I felt that the entire staff was there to make sure I had the most trouble-free experience. Customer service like I experienced with this U-haul staff is priceless. I wish more businesses and service providers were this well trained and committed to providing a top-notch customer experience.

Juan R.  |  Overall Experience 
Clasificación:
4.0

They were friendly and very helpful. The facility was well maintained and clean. Convenient location and hours. This is the first time I have ever rented a storage unit from Uhaul and I would definitely recommend them to anyone.

RHONDA B.  |  First Impressions 
Clasificación:
5.0

This is the BEST location I've ever dealt with. The team here was knowledgeable, courteous, patient and enjoyable while we were going through major moving drama.

Robyn P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew D.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Sean E.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Rachele A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Rocky S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin B.  |  Overall Experience 
Clasificación:
5.0

All staff members working in 455 E Woodmen Rd Colorado Springs, CO 80919 are truly professional and courteous. They will always look on how to help the customer and make them feel welcomed. Soldier moving from Alaska to Colorado.

Joseph R.  |  Overall Experience 
Clasificación:
5.0

Great staff!!! Thanks, U-Haul 😃

jonathan c.  |  First Impressions 
Clasificación:
5.0

Gracias

Peggy Sue M.  |  Overall Experience 
Clasificación:
5.0

Thanks.

Stephanie A.  |  First Impressions 
Clasificación:
5.0

Very friendly

Don P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Vincent W.  |  Overall Experience 
Clasificación:
5.0

Very nice employees

Robert r.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeremy A.  |  Online Move In 
Clasificación:
5.0

This and the other staff were super friendly and so helpful with the process of storage rental and dropping off a truck rental.

michael l.  |  First Impressions 
Clasificación:
5.0

Great facility, helpful staff.

Colin B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

cherly w.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

WILLIAM L.  |  First Impressions 
Clasificación:
5.0

Chris has excellent customer service. The facility is conveniently located, clean, temp controlled, and offers free carts to help move which made things easier.

Dean T.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Trevor M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph R.  |  First Impressions 
Clasificación:
5.0

Great customer service...really like that team. They so to really well together.

Donald H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Oliver T.  |  Online Move In 
Clasificación:
3.0

Only thing is that it is 78 degrees in there and I was sweating my tail off! I think that is too hot for people moving in and out.

Kathy H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

dennis r.  |  Overall Experience 
Clasificación:
5.0

Competent, friendly, and very helpful staff. Very clean facility

Damian W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

aaron h.  |  Overall Experience 
Clasificación:
5.0

The staff was so friendly. The facility is wonderful.

Yvette G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Audra B.  |  Overall Experience 
Clasificación:
1.0

They don’t watch anything they are rude and apparently let anyone in to break off your lock and put a new one on!

KIMBERLY C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Donna B.  |  First Impressions 
Clasificación:
5.0

I used the Academy Blvd facility in the past and they referred me to the Tiffany Square facility when they couldn't provide the storage size I needed. Very helpful and a much more convenient location for my current needs.

Jillian L.  |  First Impressions 
Clasificación:
5.0

Jason and Dre are amazing! They explained everything thoroughly and made sure we knew how to operate the system. They checked in on us a number of times as we were unloading to make sure we were doing okay. Jason even backed the trailer into the unload spot for us! Very happy with this Storage Center.

Sylvia K.  |  First Impressions 
Clasificación:
5.0

The man that checked me in was exstreamly helpful.

CLIFTON M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Ricky F.  |  First Impressions 
Clasificación:
5.0

The management and staff are friendly and professional. Jason helped me with a climate controlled storage unit that fit my needs perfectly. Moving carts provided by the facility made moving my things in easy. The building is secure and that makes me feel like my things are safe there. I would definitely recommend this U-Haul storage facility.

Mike C.  |  First Impressions 
Clasificación:
5.0

Great customer service!! The facility is very clean and we'll kept with easy access!! The staff were very helpful!

Amanda g.  |  First Impressions 
Clasificación:
5.0

Jason was absolutely great as the manager and the representative who checked me in was also superb

John B.  |  First Impressions 
Clasificación:
5.0

The BEST customer service I have ever received. Jason turned a horrible moving experience into a success and I left feeling great about the experience and the company. I HIGHLY recommend this facility and its services.

Angela H.  |  First Impressions 
Clasificación:
5.0

Chris was friendly and efficient. He did everything to meet my needs. After driving from NC, Chris was a welcomed help. Most of the agents in NC were very unhelpful and wasted almost a whole moving day.

Yvette G.  |  First Impressions 
Clasificación:
5.0

Jason Carr, the facility manager, is very professional and was very helpful in making reservations for a trailer and endpoint storage.

Christopher M.  |  Overall Experience 
Clasificación:
4.0

I had an offer for a free month of storage but it still charged me but I like the place so I'm ok with that

Robert P.  |  Online Move In 
Clasificación:
5.0

Jason was phenomenal

Patricia P.  |  First Impressions 
Clasificación:
5.0

Jason couldn't have been more accomodating, so much so that we booked our next truck already! Steve Barone

Stephen B.  |  First Impressions 
Clasificación:
5.0

Everyone here is super friendly and helpful! I felt safe going to my storage unit alone and will recommend this location to friends!

megan d.  |  Overall Experience 
Clasificación:
5.0

Jason is the man nice guy very helpful if I ever need a storage again I'll be back thanke!!

Mark A.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Richard L.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Crystal B.  |  First Impressions 
Clasificación:
5.0

Thank you for being so kind and helpful.

David F.  |  First Impressions 
Clasificación:
5.0

Jason Carr went above and beyond to make I was taken care of! It was an absolute pleasure! ¡Gracias!

JOHN B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas S.  |  First Impressions 
Clasificación:
5.0

I would recommend this facility to anyone who wants a helpful staff (especially Jason), spotlessly clean everywhere and a very convenient location in Colorado Springs!

Sherry H.  |  Overall Experience 
Clasificación:
5.0

Fantastic service and clean facility. Helped us with all our moving needs.

Jeff H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TAYLOR P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Sherry B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin S.  |  Overall Experience 
Clasificación:
5.0

I found this U-Haul Moving & Storage facility at Tiffany Square here in Colorado Springs not only clean and easily accessible (several dedicated loading/unloading parking spaces at the entrance) but GM Jason Carr to be very friendly & helpful -- as was Don, one of the other U-Haul employees who helped me on move-in day. Further, the rental rates are surprisingly reasonable, especially considering this is a climate-controlled facility in fairly expensive Colorado Springs. As I told Jason when I was "checking out," his Tiffany Square facility would be my FIRST choice should I ever need another storage room in the future.

John C D.  |  Overall Experience 
Clasificación:
5.0

Jason Carr was exceptionally helpful and professional. He made recommendation for truck size, which was of great benefit in moving our two storage units. When I called him he was available and professional. Excellent employee!

Carlos L.  |  Overall Experience 
Clasificación:
5.0

This place is fantastic! Friendly, professional staff, super clean. Brand new!!!

Christopher K.  |  First Impressions 
Clasificación:
5.0

This is the best storage facility I've ever seen and used. I've had several storage units in my time and this was far and away the best. Nothing compares to it!! Jason Carr is an excellent GM who is an excellent asset to have.

Christopher W.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

sabrina S.  |  Overall Experience 
Clasificación:
5.0

The storage facility was so clean! I stored my items for a year and a half. When I emptied out my unit my stored items were as clean as when I put them in the unit! No dust. Thank you!

Susan S.  |  Overall Experience 
Clasificación:
5.0

Jason was very helpful and friendly, he helped me through the whole process!

Carrie D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul D.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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