Comentarios del cliente para U-Haul Moving & Storage at Rochester International Airport

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage at Rochester International Airport

Grado total:

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Monique H. en

Grado:

The vehicle was fine with the exception of the windshield. The windshield had foot/toe prints from a previous customer.

Elizabeth G. en

Grado:

Best location and service

Evone F. en

Grado:

fast and courteous service

Patrick O. en

Grado:

El cliente no dejó un comentario.

Janet S. en

Grado:

El cliente no dejó un comentario.

Dale D. en

Grado:

El cliente no dejó un comentario.

Veronica G. en

Grado:

El cliente no dejó un comentario.

Peter A. en

Grado:

Very nice helpful people.

William B. en

Grado:

El cliente no dejó un comentario.

Robert K. en

Grado:

El cliente no dejó un comentario.

Sue S. en

Grado:

This U-Haul facility was a bit out of the way, but I found it. I was surprised that the folks did not inspect truck and just accepted key. They were very efficient and told me I would be getting an email from UHaul with more details. I haven't received anything yet so I am just hoping everything is OK. It would have been better to leave there with everything feeling done.

jesse W. en

Grado:

El cliente no dejó un comentario.

Adam F. en

Grado:

El cliente no dejó un comentario.

Henry V. en

Grado:

El cliente no dejó un comentario.

Christine M. en

Grado:

El cliente no dejó un comentario.

Sandi M. en

Grado:

El cliente no dejó un comentario.

George L. en

Grado:

All went well , personal were great on return of truck.

Timothy M. en

Grado:

No complaint

Christopher H. en

Grado:

El cliente no dejó un comentario.

constance C. en

Grado:

I was told the 17' truck needed would be available for pick up when I arrived at the Ajax Rd facility there was none there and was at the Greece location but was never told this by the woman on the phone when I called. The person that waited on me (robert halter) was very accommodating and was able to discern that the 15' would work (it did).

DIANE H. en

Grado:

Completely satisfied from start to finish! UHaul even adjusted our bill to remove an unwarranted extra month storage charge. Will definitely recommend to family and friends!

Christopher H. en

Grado:

El cliente no dejó un comentario.

David F. en

Grado:

Well first of all, they didnt have the right size trailer i reserved, then when i returned it they overcharged my card the wrong amount, after i called they refunded some, then i had 2 charges showing in my bank acct and almost a week later now i have 3 charges on my bank account, i will be calling a third time tomarrow.

Bravius Y. en

Grado:

El cliente no dejó un comentario.

Tonya Dawn H. en

Grado:

El cliente no dejó un comentario.

Megan B. en

Grado:

El cliente no dejó un comentario.

John B. en

Grado:

El cliente no dejó un comentario.

jingwang J. en

Grado:

When I went to rent, I had a staff member to help me install it into my car. I was very happy. Unfortunately, the staff member forgot something that helped me install it. I almost had a car accident on the highway. I went back today. When I told another staff member, he told me to check it out and perfuse me. What I want to say is that this is very important and I have to explain it to me.

Michael V. en

Grado:

For some reason my original reservation was changed not only the location but the time which really messed my day up

Benardino P. en

Grado:

your web site BAD!!!

aaron E. en

Grado:

El cliente no dejó un comentario.

RODNEY C. en

Grado:

The staff was very accommodating to our needs.

Kim A. en

Grado:

Thank you

MARY JO B. en

Grado:

Staff was great and very helpful. It’s great storage space.

william D. en

Grado:

Everything about this facility is perfect for storing my classic car. I never have to worry about it in the off season and the monthly fee is fair. See you in the fall.

ALEX P. en

Grado:

Large facility that's well lite. Seems very secure.

CHRIS W. en

Grado:

I've been storing my Mustang here for the past few years and I haven't had one issue. Miguel is excellent and did a great job with helping me move and replace my car battery after the winter storage.

Rachel A. en

Grado:

Two u-boxes were delivered after I confirmed with two people that I was going to pick them up. Customer service and the manager were rude and misinformed, and I still have not gotten my refund.

Kristine F. en

Grado:

All online ad delivery service of Uhaul storage and shipping crate for a temporary storage space at home was all on time and very convenient. The driver was very professional. Thanks!!

Teri V. en

Grado:

Excellent service! Punctual, efficient, pleasant and professional.

Milo D. en

Grado:

Storage of U-Boxes I rented was secure. Scheduling delivery and pick up of my U-Boxes was easy and the staff were very willing to get them to you quickly.

Michele K. en

Grado:

Thank you

ALEX P. en

Grado:

Fast friendly and efficient

Patrick G. en

Grado:

We used the storage pods. So I never visited the facility. However, that process was great. Miguel the delivery driver was helpful and extremely nice!

Sara B. en

Grado:

The staff went above and beyond to meet our needs. They were extremely efficient and bent over backwards to ensure that we were taken care of.

Marilyn H. en

Grado:

Although moving brings tears to my eyes the staff at Ajax Rd helped to relieve as much stress as possible by being accommodating to my needs and very friendly. I'd recommend this facility to anyone.

Philip B. en

Grado:

The staff was uniformly friendly and helpful. I will be sure to use this U-Haul location the next time my situation warrants it.

Carolyn S. en

Grado:

Staff were rude at both pick up and drop off.

Eric G. en

Grado:

Delivery point did not want to honor weekend delivery. All my life in that box and delivery point wanted to tell me no, belittle me, and tell me how much they would cost me. Had to argue. Alot.

Mary P. en

Grado:

your reps were very helpful and accommodating each time I made a visit...

Alice B. en

Grado:

They were extremely accommodating, friendly, and helpful! Great experience!!

CHRIS W. en

Grado:

Great service and the staff is very friendly.

Ortiz C. en

Grado:

It’s my third or fourth year in a row pretty sure I will be using it again next year

raymond t. en

Grado:

Everyone helpful. Especially Miguel. I would do it again.

beth t. en

Grado:

The large door was open. I worry about rodents (mice) getting into the building. If the someone isn't using the doors to go in or out, then please keep them closed. Staff is friendly.