Customer Reviews for U-Haul Moving & Storage at Ridgeway Ave

1,845 comentarios

2055 Ridgeway Ave   Greece, NY 14626
(@ Bellwood)

(585) 225-9130

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 12/24/2021: 7:00 a. m. - 4:00 p. m.
  • 12/25/2021: cerrado

Servicios en esta ubicación:

Contáctanos

(585) 225-9130

2055 Ridgeway Ave
Greece, NY 14626
(@ Bellwood)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 12/24/2021: 7:00 a. m. - 4:00 p. m.
  • 12/25/2021: cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
1.0

El cliente no dejó un comentario.

Alana B.  |  Overall Experience 
Clasificación:
4.0

property was clean and well maintained, staff was pleasant and helpful. I am pleased with overall experience. My reason for moving was obtaining a storage unit closer to my home. I would recommend U-Haul to family and friends.

melanie m.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

frances w.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

michelle d.  |  Overall Experience 
Clasificación:
5.0

Nada

EDGARDORAY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

CE M. 
Clasificación:
5.0

Nothing !

Tyrone B. 
Clasificación:
4.0

El cliente no dejó un comentario.

PATRICKFRANKLIN K. 
Clasificación:
4.0

Let them know on the phone that the price per mile driven jumps from 79 cents to 99 cents on Fridays and Saturdays.

Donald R. 
Clasificación:
4.0

Thank you Stephen and camille for your help ! You guys are awesome

Kaley S. 
Clasificación:
5.0

El cliente no dejó un comentario.

KATHERINE B. 
Clasificación:
5.0

Nothing,your guys were spot on,took care of everything we needed,they were super friendly, above and beyond,thanks guys for the good experience!!

John S. 
Clasificación:
3.0

I originally tried to rent a truck from 1106 east ridge rd ny 14621. But after I reserved the truck on line and called ahead to verify the reservation, the location rented the truck before I got there and I was left with nothing. Horrible customer service, the lady at the service desk could care less and was just concerned with eating her Popeyes chicken! Very unprofessional and would never even think about renting from that location ever again! The Ridgeway location tried to help but I was only able to rent a truck till 1pm. Which was a help but not what I needed. Either way just an over all horrible experience. I will be sure to pass on my dealings with Uhaul to as many people as I can. Hopefully you hold your staff to higher level than what I experienced this weekend in the future!

MARTINJ F. 
Clasificación:
5.0

El cliente no dejó un comentario.

nina W. 
Clasificación:
5.0

Office staff always polite and friendly!!!

linda p.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin F. 
Clasificación:
5.0

My go-to for U-Haul

William H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Cynthia D.  |  First Impressions 
Clasificación:
5.0

Staff Member Steve was very Knowledgeable and helpful.

STEVE C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ARTHUR K.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Thomas W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katherine B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michel P. 
Clasificación:
5.0

Ninguno

GLADYS P. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEITHM H. 
Clasificación:
2.0

I had gone through the online process to assure it would be a fast process at location. That being said, I waited in line at location for 20 minutes. There was only 1 person working and was doing her best, but was having trouble with customers. I had four people waiting for me to help with the move. I will never use this location again. Very bad service.

Linda M. 
Clasificación:
5.0

The woman who helped me was amazing. The truck wasn't ready at my allotted time, and she did all she could possibly do to get me a truck. While I didn't have one till 12:30, this was still a great experience. She was the best!

Brian S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Emil Z. 
Clasificación:
5.0

Very easy and very afforadble.

Jim W. 
Clasificación:
5.0

El cliente no dejó un comentario.

KATHERINE B. 
Clasificación:
5.0

Great service! Rented several times from this location

Dr Robert J. 
Clasificación:
5.0

Everything was great

JOHNNYNICOLE L. 
Clasificación:
4.0

Could of been cleaner

Jaclyn P. 
Clasificación:
5.0

I did not realize i rented during the busiest time of the year! Long waits but patient and friendly staff. I returned late but they were very understanding. Great place Great people!

Dorene S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVIDMICHEAL H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Craig C. 
Clasificación:
5.0

Had a very good experience at this uhaul , He went above & Beyond. I'm very satisfied.

Sylvia B. 
Clasificación:
4.0

El cliente no dejó un comentario.

THOMASLORIE W. 
Clasificación:
4.0

El cliente no dejó un comentario.

DAVID H.  |  Overall Experience 
Clasificación:
4.0

Very thing is good

THOMASLORIE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

KATHERINE B. 
Clasificación:
5.0

The manager on duty was excellent thank you for all your help

Vito D. 
Clasificación:
5.0

El cliente no dejó un comentario.

chris D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Susan O. 
Clasificación:
2.0

I unfortunately had to keep the truck longer than I had reserved it for and when I called to let them know the girl I spoke with was very rude to me. I was already having a very rough day with the move and did not appreciate how she spoke to me. I will probably not use UHaul again after this experience. I have used them multiple times in the past with never an issue.

Valerie G. 
Clasificación:
5.0

Dave for President

Bryan F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryanna W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHNK W. 
Clasificación:
5.0

El cliente no dejó un comentario.

KATHERINE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Debra M. 
Clasificación:
4.0

The only issue I had I forgot to look to make sure the dolly I rented was in the truck. It wasn't but no big deal The employees were very friendly and helpful.

LIBBY K. 
Clasificación:
2.0

Poor customer service. I had to go to another location to pickup vehicle. No one informed me that this office was out of trucks. Luckily I live close by. Also drop off point was no where near the address I move to. 30 minutes away! Know drop off locations point better.

mandel G. 
Clasificación:
5.0

Best customer service!

CAMILLELEE Z. 
Clasificación:
4.0

El cliente no dejó un comentario.

MEREDITHDANIELLE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KATHERINE B. 
Clasificación:
5.0

GREAT!

Charlotte E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Noelle O.  |  First Impressions 
Clasificación:
5.0

I was on the phone for one hour trying to contact the local uhaul site just to ask a question which the national uhaul people could not answer. That is ridiculous. Everything went smoothly with the rental but don't have any questions. Also the online registration was complicated. I could not get a rental place close to me even though one was advertised. And when I finally did click the finish button I ended up booking at two locations. Could not back out of the second location online. Had to spend time on the phone getting it right

Carolyn L O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katherine B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edrick R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY H. 
Clasificación:
3.0

Picking up the truck can be a little tight if your rental is close to the door.

Hermond B. 
Clasificación:
4.0

Very nice people

BARBARAL T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Etoya S. 
Clasificación:
5.0

El cliente no dejó un comentario.

KATHERINE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWIN R.  |  First Impressions 
Clasificación:
3.0

The lady that was at the location when I first picked up the truck was a little scatter brained, and I felt very pressured into buying the insurance but she made it very clear that an accident would “stick with me because of my age”. I also had no intention of paying almost $80 for a truck but did anyways. Would not rent from here again.

kayla M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mona L. 
Clasificación:
5.0

Stephen was very friendly and helpful. I loved his customer service. He explained everything in detail and with a smile.

TAMEKALASHA A. 
Clasificación:
5.0

Nothing, this was the best uhaul rental ever. Van was the cleanest in the Rochester area. Both employees showed phenomenal customer service. Politeness, smiles and professionalism. Number 1 location in my book.

Trina P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katherine B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JESSICA S. 
Clasificación:
5.0

Great service

LARRYDONNELL E. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOSE P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zachari M. 
Clasificación:
5.0

Nothing. Excellent service.

Ann H. 
Clasificación:
4.0

Steve was cool! Professional and friendly, great customer service!

LAURAA S. 
Clasificación:
5.0

The staff at this store is excellent and very kind.

KATHERINE B. 
Clasificación:
5.0

One problem. I was told I would not be charged for a second day. Upon return less than 2 hours late, I was charged. The gentleman that told me no charge was not there when I returned.

Wanda M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KRISTINAMARIE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lyndsay W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Harry F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rachel D. 
Clasificación:
5.0

Nada

RONALDEDWARD B. 
Clasificación:
5.0

Nada

TANYAL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff C. 
Clasificación:
5.0

Stephen Eckel checked me in and out. He was a pleasure to meet. I would refer this location because of the staff and cleanliness of this location.

DOMINIQUEJOSEPHI S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katherine B. 
Clasificación:
1.0

I rent from Uhaul on a pretty regular basis, and after this experience, I am no longer happy with renting from uhaul. The woman who initially helped me, was rude and condescending. The truck that I was given, could hardly be kept in the lane when going down the road due to a huge amount of play in the wheel. I have never had a Uhaul employee yell at me or argue with me and treat me like I was stupid as I did yesterday with Camille Zuniga. She has soured me to Uhaul. Please contact me and let me know why it is that she needed a physical copy of my credit card. Also please train this woman that she need not try to badger the renter. Also, you need only explain the “Rules” one time, not keep repeating them over and over. I usually rent from the Irondeqoit location, with Jazz. Boy, I should have done that this time. I will NEVER be back to this location to rent from Uhaul. This was a terrible experience. I also will not recommend this location and am rating this location on both google and Yelp. I don't think Uhaul is going to be happy with my location review, but if yesterday's experience was any indication, I doubt you will even care.

Kory R. 
Clasificación:
5.0

very friendly

CAROLYNMARIE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

KATHERINE B. 
Clasificación:
5.0

It was just too expensive. I will need to ask friends in the future. Renting a truck for 5 hours was just too much money

Elizabeth W. 
Clasificación:
4.0

Windows and mirrors were dirty. Would have been nice if van was backed into spot instead of pulled in. This would have eased my initial experience with driving the van

Thomas G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry M. 
Clasificación:
5.0

The self service app was easy to use. My vehicle was clean, filled with gas and gave me no issues. Instructions on how to submit my data were clear and easy enough for anyone to understand. I appreciated not having to wait to be seen as I was pressed for time. I most certainly would use these services again. Thanks Uhaul!

Shirleen M. 
Clasificación:
5.0

They app and location service didn't work so I couldn't check the truck back in. However the next day it was checked in by the uhaul employee and no extra charges, so that was appreciated. I could have selected the location if there were options as opposed to location services.... Thanks

scott M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CUONGQUOC Q. 
Clasificación:
4.0

Extraordinario servicio al cliente

RONIEKALATEEFAH B. 
Clasificación:
5.0

There is nothing to do to improve the experience I had. The employee was thorough with all instructions and very polite. I was very satisfied with my encounter at this location. Would definitely recommend and will use this location for future. My daughter just bought a house in a different county and will need a 1 way rental will highly recommend this location. Thank you for a great experience.

Amy C. 
Clasificación:
4.0

Very nice facility. Great help to get me going.

Robert M. 
Clasificación:
5.0

Very pleasant experience

charles G. 
Clasificación:
5.0

It could not have gone better. Needed a truck last minute notice. Had one within 15 minutes. And that's because that's how long it took me to drive there. Fast courteous service. Checkout was even faster.

Israel R. 
Clasificación:
5.0

El cliente no dejó un comentario.

peter M. 
Clasificación:
4.0

El cliente no dejó un comentario.

DANIELH S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark B. 
Clasificación:
5.0

Excellent customer service and information!

jessica G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dejah T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Amber L.  |  First Impressions 
Clasificación:
5.0

Your employee was great in handling a demand for the truck we hadn't unloaded yet. Good experience all around.

Julie L.  |  First Impressions 
Clasificación:
5.0

good timely rental center in Greece always helped me and good personel

Danny T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

GREG S.  |  First Impressions 
Clasificación:
5.0

I had storage there before and decided to get it again for my needs.I did not have any problems in the past good service for my needs.Thank You for being there.Wesley

Wesley M.  |  First Impressions 
Clasificación:
3.0

Garbage all around my unit, broken glass, nails, I picked up the nails and threw them over the fence in the field. First time using a storage facility so maybe they are all this way. Truck should have rope on board for securing.

Jeanine F.  |  First Impressions 
Clasificación:
5.0

Keep up the good work.

Annette W.  |  First Impressions 
Clasificación:
3.0

I need a card to get in gate I don't have one

Glenda H.  |  First Impressions 
Clasificación:
5.0

Both employees that i spoke with are very nice thank you both very much

alicia c.  |  First Impressions 
Clasificación:
5.0

Was able to get a storage unit quickly

Denee M.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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