Customer Reviews for U-Haul Moving & Storage at Powers Blvd

4,891 comentarios

2175 Victor Pl   Colorado Springs, CO 80915
(south of McDonald's on West side of Powers Blvd)

(719) 574-5168

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(719) 574-5168

2175 Victor Pl
Colorado Springs, CO 80915
(south of McDonald's on West side of Powers Blvd)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Rogerio L. 
Clasificación:
5.0

Nothing the gentleman who if I remember correctly was the manager was fantastic and answered all questions.

jared G. 
Clasificación:
5.0

El cliente no dejó un comentario.

john W. 
Clasificación:
2.0

El cliente no dejó un comentario.

Mark S. 
Clasificación:
4.0

El cliente no dejó un comentario.

CARMELLA V. 
Clasificación:
1.0

Guy at the counter was very rude when I was trying to show him the damage was already on truck

shannon P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kaitlin B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark E. 
Clasificación:
5.0

U-Haul is all about location and convenience-- although this place was great, it would be out of the way on a future move.

mark C. 
Clasificación:
5.0

Just keep up the great service!

David R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda W. 
Clasificación:
5.0

El cliente no dejó un comentario.

andre M. 
Clasificación:
5.0

I always enjoy working with Uhaul. I have been using Uhaul for the past five years and it's always been an amazing experience with knowledgeable people who help out

kaui B. 
Clasificación:
5.0

Brici is a joy to work with she is a great and outstanding employee I hope she is there each time I go in give he a raise

Gladys T. 
Clasificación:
5.0

More parking for customers would be nice.

Jon N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joel R. 
Clasificación:
5.0

Well maintained. The truck ran good but had steering issues. It wondered all over the road, more then it should. It was reported upon turn in. Suggest the frontend ball joints be inspected.

Ernest D. 
Clasificación:
5.0

There is an employee named Skylar at this location and she is really great -- good customer service and very knowledgeable -- Great Employee

GREG E. 
Clasificación:
4.0

The staff was excellent, equipment worked fine. The after hours turn in is a great option. However, the UHaul mobile app and the website for my android phone did not work despite several attempts. I could take a picture and submit but then could not advance to the next screen. The UHaul app would not function on my wife's iphone. Additionally, the safari browser would not let us complete the after hours check-in on the UHaul site. After approximate 20-30 minutes, we were able to use another browser on my wife's iphone and were finally able to complete the after hours rental return. This was extremely frustrating - what should have taken less than five minutes ended up taking about 30 minutes - and we did not feel completely safe in the parking lot at night while heads down trying to get the equipment turned in. Again, the staff was excellent when I picked up the trailer and the trailer worked great but the apps/technology for after hours check-in needs to work much better than what we experienced on 6 May.

Geoffrey B. 
Clasificación:
5.0

Everything was exactly as I expected. Although the move was strenuous, the U-Haul equipment worked perfectly for what we required. Check-in and Check-out was easy and pleasant. Gracias.

LINDA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

wynne F. 
Clasificación:
5.0

My go to UHaul location in Colorado Springs

Curtis C. 
Clasificación:
5.0

El cliente no dejó un comentario.

betty F. 
Clasificación:
5.0

Nice

Leon F. 
Clasificación:
2.0

Fees nearly double the advertised cost

ERIK F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Christine W. 
Clasificación:
5.0

El cliente no dejó un comentario.

casey T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael T. 
Clasificación:
1.0

El cliente no dejó un comentario.

Elexus G. 
Clasificación:
5.0

A+++++. I've been to other stores in town and you guys are always the best.

Joshua R. 
Clasificación:
4.0

Whenever I do an online reservation I always have to talk to a representative that says they have to approve me. I do not want to reserve and get the confirmation number just to have to go through the hassle of talking to someone about getting approved for the confirmed reservation.

Connie D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jim P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Curtis C. 
Clasificación:
5.0

Excellent team. Great customer service!

Konrad H. 
Clasificación:
4.0

The primary reason I did not provide an Excellent rating is due to staffing levels. The young lady that I worked with when picking up the vehicle was wonderful. She has terrific customer service skills and can manage multiple things simultaneously. She was the only person working that morning and was able to assist three people in person as well as multiple people on the phone. She needs help and I hope the store hires more people to help her. Otherwise, she could burn out and leave and the store will be left with nobody.

ALFRED L. 
Clasificación:
1.0

El cliente no dejó un comentario.

Daisy P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amy W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Marion H. 
Clasificación:
1.0

BUNCH OF CROOKS !!!

joseph F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kayleigh F. 
Clasificación:
5.0

An employee was ready to check me in as soon as I pulled up.

Tad T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darrell B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melody W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Stephen K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ray B. 
Clasificación:
5.0

The back of the truck was so filthy it ruined our mattress and a few of my other items!!

Levi P. 
Clasificación:
1.0

Went to check my truck rental in was trying to leaving the premises and was screamed at and disrespect by the manager, had mine and my cars photo taken which was highly inappropriate. I'm literally digusted in this location. I'm waiting for a call back from customer service to explain im much detail of the incident!!

Nicole O. 
Clasificación:
5.0

Great customer service from beginning of the process to the end ! Great job by your team!

JOHN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

juan c.  |  First Impressions 
Clasificación:
3.0

The uhaul was old and poorly maintained. The engine struggled, the brakes squeaked, the windshield wipers didn't work, and the headlights were dim, even the brights.

Michael J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gilbert N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steveison I. 
Clasificación:
5.0

Polite and prompt

Jacklyn D. 
Clasificación:
1.0

I sent an email outlining my experience with this location to the service email

John E. 
Clasificación:
5.0

Gentlemen at the counter upon checkin very helpful and thorough in his explanation as well as young lady who checked the van back in next morning

Robert K. 
Clasificación:
5.0

Everything went well. No problems. Friendly nice and a smile. I Thank You

Donald F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry F. 
Clasificación:
5.0

No comments for improvement. Great service.

Davis M. 
Clasificación:
5.0

El cliente no dejó un comentario.

anthony S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREW B. 
Clasificación:
2.0

Didn't have the dolly that I ordered. I wasn't able to pick up the uhaul where I had originally requested.

Hannah W. 
Clasificación:
1.0

I have been using this storage since the early 2000's and have seen its decline. On removing my stuff out of the storage unit. I had moved out of state had my son to get the remaining off my stuff. I gave him the wrong key for the storage unit. I was informed that they don't cut locks I would need to get a lock smith and I had to be there too get it cut off. I informed the guy I was 1200 miles away could I speak to a manager. Now my son is there standing in his face. He whispered I am a manager I'm the general manager and say is there anything else I can help you with. I say you haven't helped me and hang up. I call my son and he tells me he was not the general manager not even the manager the general manager was actually there and when he whispered that and hurried me off the phone the general manager gave him a funny look. I use storage in Colorado Springs all the time. Like I said I have had a storage there since about 2010 or 2011 but they no longer have to worry about me every using them again and most time I have multiple units there. I will gladly take my business else where and make sure I let everyone I come across know how they don't care snout their customers

LONDON R.  |  Overall Experience 
Clasificación:
3.0

The engine made a terrible sound. The steering wheel shook hard when braking. The battery somehow died while I loaded the truck. Roadside assistance took 3 hours to get to me. Customer support said I could return the truck the next day, but failed to mention that I would have to pay an extra day. I would've had the truck back the same day if roadside hadn't taken 3 hours. Everyone was really nice. Definitely not going to this location again, and next time I move, I'll be looking at other rental companies.

Robert C. 
Clasificación:
5.0

Great experience and all of the staff at this location is amazing!

vance C. 
Clasificación:
5.0

Great service! Nice folks here.

adrian G. 
Clasificación:
5.0

Workers were very friendly and helpful!

Linda H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ryan M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Chris E. 
Clasificación:
3.0

Never change details without customer's consent.

Carey R. 
Clasificación:
5.0

Very pleased with the years of service. Not only did we rent a storage unit, but have done many u haul rentals as well- great and friendly staff to work with. Keep up the Great and Friendly services- Customers for ever.

Joseph H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

jan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

karen G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tracy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy R. 
Clasificación:
5.0

El cliente no dejó un comentario.

phillip k.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Leslie B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zachary H. 
Clasificación:
5.0

Staff was extremely helpful! They dedicated extra time to answer my questions and find the proper storage unit. Awesome service!

Allen P.  |  First Impressions 
Clasificación:
5.0

Returning the trailer couldn't have been easier! The trailer towed straight and flawlessly. Great folks working there, too!

David F. 
Clasificación:
5.0

when someone sets up an on line order & its changed with-out notifying them its a problem.

KEVIN B. 
Clasificación:
5.0

Needed a truck to haul firewood. The truck handled the load very well, drove wonderfully, braked under load wonderfully. Would recommend.

Kenny K. 
Clasificación:
1.0

The only personnel that was helpful was the uhaul guy that came to help and he wasn't even supposed to be there. He apologized that the guy who was supposed to be there never showed up.

Shilo A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gerald L. 
Clasificación:
5.0

Easy rental and great service. Thank you!

Zach H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael W. 
Clasificación:
4.0

Was convenient but very expensive for a small unit.

DEANNA B.  |  Overall Experience 
Clasificación:
3.0

it was difficult in getting the trailor rented. the first lady that assisted us said we had to wait 3 days since we didnt have a reservation. i asked if she could make us one so we could pick up next day and she hesitated. my husband called the uhual number 30 minutes later and was able to pick up at the same location same day. she didnt seem to want to help very much

Mario M. 
Clasificación:
4.0

The best part of my experience was the assistance I received from the employees working that day. Using UHaul was my second "on-the-spot" option after planning to use another rental service. The staff was very informed, respectful of my time, and explained the details of the rental. I was disappointed about the cost of the rental but the professionalism of the staff was comforting.

KUESLAND T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Glenn G. 
Clasificación:
4.0

El cliente no dejó un comentario.

kimberly f.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

VINCENT Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robin F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

sue S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandon K.  |  First Impressions 
Clasificación:
5.0

Thank you for your great service.

PAUL N. 
Clasificación:
5.0

You were great

KATHLEEN K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Connie W.  |  Overall Experience 
Clasificación:
1.0

We made a reservation for a 10x10x10 climate controlled unit online but they refused to complete it and made excuses and assurances, pushing us to go ahead and rent a truck and finish taking the unit when we got back. They were closed then and he said to finish it online. Couldn't, no way to do it, no email, and no one could find the reservation at any customer service. Next day, even the local store couldn't find the reservation that we still had showing and then said it was for a non-climate controlled, then finally admitted it was for 2 5x10x10s and the manager often claimed units he didn't have by putting other sizes together. We were lied to and duped into the truck thinking we would be desperate enough to go ahead with the units he lied about! WE WANT A FULL REFUND OF OUR RENTAL!

Matthew P. 
Clasificación:
5.0

Stephen was a huge help during the checking out and during the return of the vehicle! Thanks! Will definitely recommend this location and will use it again in the future. Was a fluke I ended up at this location as the original reservation location did not have my requested vehicle during the time I needed it even though they initially said they would. Worked out for the best.

Sasha F. 
Clasificación:
5.0

Absolutely nothing this was a seamless rental experience!

PETER N. 
Clasificación:
3.0

El cliente no dejó un comentario.

Stacie R. 
Clasificación:
5.0

Great service and expedient process.

Jeremiah W. 
Clasificación:
5.0

Nothing just an amazing experience

Anthony T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Julie H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Tammy M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SOPHIA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jasmine G. 
Clasificación:
4.0

Only coming is that monthly payment was made a few days before leaving and there was no partial refund.

Rita T.  |  Overall Experience 
Clasificación:
5.0

The staff was terrific and responded to all my questions with knowledge. Gracias.

Sergio H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

christopher s.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

PHILLIP G.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Markheem M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd V.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark H.  |  Overall Experience 
Clasificación:
5.0

Skylar was very helpful

maria r.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

SERGIO P.  |  Overall Experience 
Clasificación:
5.0

Best U-Haul Staff On This Side Of Heaven... Everyone no matter what day was very friendly, willingly helpful, and authentically professional ♥, see ya next time... Thanks, HMichelle Cooper, Self-published Author Be Blessed

Hattie C.  |  Overall Experience 
Clasificación:
5.0

Nothing to complaint, Thanks for your good service!!!

BRYAN G.  |  Overall Experience 
Clasificación:
5.0

The staff was very friendly!

Nathan B.  |  First Impressions 
Clasificación:
5.0

Ninguno

debbie w.  |  First Impressions 
Clasificación:
5.0

I like the alarmed doors

TIMOTHY C.  |  First Impressions 
Clasificación:
5.0

The guy that helped me was really helpful and nice

Kristine P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ELIZABETH E.  |  First Impressions 
Clasificación:
4.0

The only complaint I have, is that I paid for my November rent to avoid a late charge, had the unit cleared out by the evening of the 2nd, and closed the account the morning of the 3rd, but my rent was not pro-rated. Therefore I was charged full rent ($99.95) for 2 days of storage?!

Buddy K.  |  Overall Experience 
Clasificación:
5.0

When I moved into town I needed a temporary place to store some things until I moved into my new house. I was originally headed to check out a different storage facility near by but passed this location and decided to stop and check it out. I am so glad that I did! Every person that I encountered on their staff was friendly and helpful. The facility was clean, secure and well maintained. The online billing and communications were easy and efficient. Bottom line, if you need a place to store some of your belongings, you won't be disappointed with this location!

Ana L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jan S.  |  Overall Experience 
Clasificación:
5.0

The staff was outstanding with there help assure that my needs were met .

Robert P.  |  First Impressions 
Clasificación:
5.0

Easy to sign up for and use. The facility is very clean and the employees are extremely helpful and easy to talk to if you have any issues or questions.

Kathryn N.  |  Overall Experience 
Clasificación:
5.0

The man who helped us was great. He helped us when the other location on academy was not so helpful. Thanks dude u a real 1

Elisha V.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Fred B.  |  First Impressions 
Clasificación:
5.0

Jordan Saulnier assisted us and was a life saver. Not only was he helpful, efficient, and friendly, he made sure that the storage unit we rented matched our needs better than the unit we had originally reserved. Outstanding experience over all.

Joel J.  |  First Impressions 
Clasificación:
2.0

I'm really disappointed in the way I had to leave my storage unit. They changed my lock and I didn't know if it, no big deal. But then they "didn't know" if they changed the lock or someone broke in and changed it. I explained that I was currently amidst a scary domestic violence case and I needed to know if it was them or if I should call the police. The employee literally LAUGHED and hung up on me and said call the police. When I informed the manager of this I was really upset and he informed me that he handles his employees properly. A lot more to this story but that's to the point enough to see how this location is managed by a bunch of school boys that are not considerate of VIOLENCE and abuse.

ALYSSA D.  |  Overall Experience 
Clasificación:
5.0

Extraordinario servicio al cliente

Charisma M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Eddie M.  |  Overall Experience 
Clasificación:
5.0

Being in the military and being told you are leaving and have to pack all your stuff in less than a week is stressful enough. Now looking for a storage unit that was big enough for all my stuff was even harder. I stopped by this location knowing they had no units big enough to fit all of my stuff. But somehow the manager on duty that day Marco made a bunch of calls to accommodate me and made it happen. On top of that Jordan one of the employees there was super professional and polite. This location has been amazing in such a stressful time. You have earned my business while I'm stationed here and recommend everyone to come here. Thank you again for helping me out.

OTTO L.  |  First Impressions 
Clasificación:
1.0

Failure on the part of your company in helping me with the closing of acct. Very poor service on your part.

janice n.  |  Overall Experience 
Clasificación:
5.0

The Manager is fantastic? I was involuntarily moved by U-Haul from one U-Haul facility to the Powers Blvd U-Haul and there were numerous issues relating to the move. The Manager ((Marco) at Powers Blvd worked through each issue one at a time with customer service always in the forefront! Great Service at the Powers Blvd U-Haul.

Jim H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jamelia H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Constance S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

juan r.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

FORREST T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Shaelee T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

James H.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Perry B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES F.  |  Overall Experience 
Clasificación:
5.0

Great, helpful, employees working at this facility!

JERI N.  |  Overall Experience 
Clasificación:
5.0

Very well run facility

Jeff M.  |  Overall Experience 
Clasificación:
5.0

Staff always friendly and helpful.

John B.  |  Overall Experience 
Clasificación:
5.0

Great guys and gals to work with!

Gary M.  |  Overall Experience 
Clasificación:
4.0

Thor was very helpful from beginning to end. I really appreciate that.

Tamika k.  |  Overall Experience 
Clasificación:
5.0

Great friendly service

Randy C.  |  Overall Experience 
Clasificación:
3.0

The only thing that bugs me is that after business hours- it you need to move big items in or out of the unit/ the big sliding glass doors don't open.. you have to move through a small door - which is really frustrating. If we can access those doors during office business hours- we should be able to use them when the office is closed.. you can't get in during business hours unless you use your code anyways - so what's the difference? Aside from that- the location is great, staff has always been super nice and helpful.

Jaylene R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ANNE C.  |  Overall Experience 
Clasificación:
5.0

It was a surprisingly pleasant experience and Tiffany was exceedingly helpful and professional. She's the best. Great facilities making the strage experience very easy. Strongly recommend.

Jose A F.  |  First Impressions 
Clasificación:
5.0

The gentleman at this facility were extremely patient and helpful. Thank you Thor

JERI N.  |  First Impressions 
Clasificación:
5.0

Very excellent staff!!!!

Espoir L.  |  Overall Experience 
Clasificación:
5.0

GM Marco A. Is absolutely amazing!!! Extremely friendly, knowledgeable, and helpful. He definitely will go above and beyond, the extra mile, to help his customers to be completely taken care of. His staff there is also extremely friendly and courteous. He runs an amazing ship there! Best bet would be to hang on to him and his staff also. Thank you to him for all the help he gave me on August 3rd. He is very much appreciated 

michelle s.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve E.  |  Overall Experience 
Clasificación:
5.0

No wait, efficient and pleasant staff, spotless facility, free dollies available for use, and first month free -- best storage experience yet!

Leslie I.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

CLIFTON P.  |  Overall Experience 
Clasificación:
5.0

Quick and easy turn in of equipment and storage unit. Staff was very helpful and friendly.

James L.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

John M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin Z.  |  First Impressions 
Clasificación:
5.0

The gentleman helping me was friendly, thorough and pleasant to work with.

Ralph C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ANNE C.  |  First Impressions 
Clasificación:
5.0

The person who helped me was very clear and helped out

Michael L.  |  First Impressions 
Clasificación:
5.0

My wife Cecilia and I would like to extend an extreme thank you all very much message to all of the UHAUL team members at the Victor and Powers Street office in Colorado Springs, Colorado that we've met!! Thanks guys!!  This includes Jordan S., Marco, Nick, and Stephen among others there and in the U-Haul family network!!!! Great going guys!! Thanks so very much for allowing us to stay safe and use your facilities!! Much much appreciated! Blessings! Mark Anthony and Cecilia Mickens 

mark m.  |  Overall Experience 
Clasificación:
4.0

The store clerk that helped me was very nice and helpful.

Tinamarie R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Cassie H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicole G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley H.  |  First Impressions 
Clasificación:
5.0

Gracias 

Hattie C.  |  First Impressions 
Clasificación:
5.0

We stopped by to inquire about renting a small storage unit. The person that assisted us was very friendly, knowledgeable and helpful. We were able to get everything taken care of that same day and moved some of our belongings in immediately. The location is convenient. I love the reassurance that the alarm provides. The rates are reasonable.

Ana L.  |  First Impressions 
Clasificación:
4.0

Simple easy process to get online. The only thing I would say is that second floor is very hot. I'm not sure the climate control setting but it is much hotter on the second level

Sonja G.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK S.  |  First Impressions 
Clasificación:
5.0

Everything at Victor Pl facility was good. However, we were frustrated there when we found out the operator at the call center gave us wrong information when we made the reservation. We specifically asked if the 14' dimesion was length which she confirmed. We needed to rent a second unit on arrival when we discovered the 14' was height.

FORREST T.  |  First Impressions 
Clasificación:
3.0

I can’t get ahold of anyone to ask questions or to get Info about changing my unit

Cat N.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

Sergio H.  |  First Impressions 
Clasificación:
4.0

At first, we had a difficult time getting in after hours because instructions were different from what we were originally told. After a few minutes of trying with the swiping of the card, we figured it out.

Carolena L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ernesto p.  |  Overall Experience 
Clasificación:
1.0

I reserved my storage unit about two weeks ago, and when I show up with a full truck, they tell me they don't have the unit I reserved. They tell me your computer system is always wrong. Then they try to get me to go to another property across town. Finally they find and indoor unit (I wanted drive-up), rented it to me, then when we went to go look at it, there was already a lock on it, someone was renting it, but it didn't show in their computer. So we had to go find another one. All together they were unorganized, and not really helpful. I would recommend fixing your computer system online to reflect what is actually available at your locations. Horrible experience.

Robert S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark O.  |  Overall Experience 
Clasificación:
5.0

This is the only uhaul I've had a great experience at. Great, professional, helpful team.

Heather M.  |  Overall Experience 
Clasificación:
5.0

Lock was not available in the room, had to wait over 20 minutes to get it.

Juan T.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

BRENTON ALEXANDE S.  |  Overall Experience 
Clasificación:
5.0

Staff was very helpful is getting everything I needed to rent the storage space and reserve a truck for next month. They inspected the first unit assigned to me and found that unsuitable to rent, and quickly switched me to a different unit.

Steven S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Rakeisha S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ingrid M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Shawn p.  |  Overall Experience 
Clasificación:
5.0

Great storage location. Thank you.

Veronica F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dwan G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica A.  |  Overall Experience 
Clasificación:
5.0

The guys were helpful getting me set up in my new unit. ¡Gracias!

David P.  |  First Impressions 
Clasificación:
5.0

Staff was very helpful and the facilities were clean and well maintained

Carol B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Terrie D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ShaQuita M.  |  First Impressions 
Clasificación:
5.0

Everyone is so friendly and helpful. It was a wonderful experience.

Anthony G.  |  Overall Experience 
Clasificación:
5.0

Helpful and friendly staff.

Rita T.  |  First Impressions 
Clasificación:
5.0

Love the staff, so nice to hear 'I haven't seen you in awhile.' Always helpful and nice! I had trouble getting my lock to get right and they showed me exactly what to do. I had issues a couple times with the code and they helped me again! Above and beyond nice!

Kathy H.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Christopher G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrea G.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

PEGGY G.  |  First Impressions 
Clasificación:
5.0

Love this location! Tough to find customer service at the level Jordan and his team provide. Can't say enough good things!

Robert W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeremy H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Sheryl C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathy V.  |  First Impressions 
Clasificación:
2.0

El cliente no dejó un comentario.

John G.  |  Overall Experience 
Clasificación:
4.0

The young man who helped me out was very patient and helpful. I had a great experience and look forward to doing business at this location.

Brittany F.  |  First Impressions 
Clasificación:
5.0

The manager, Jordan was wonderful and helped me out sooo much!

Mae W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathryn B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Heather T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Cheryl W.  |  Overall Experience 
Clasificación:
5.0

Excellent customer service at the location. Was a pleasure doing business with you. Gracias.

Vanessa G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeremy H.  |  Overall Experience 
Clasificación:
5.0

The staff was very nice and helpful to my needs.

Christina K.  |  First Impressions 
Clasificación:
5.0

Everyone nice and helpful. Easy to move in and they provided carts to borrow and that was awesome.

Catherine D.  |  First Impressions 
Clasificación:
5.0

Enjoyed the service that u- haul provided. If I'm ever in need of storage I will be in returning customer

Ralph G.  |  Overall Experience 
Clasificación:
4.0

Out of all the u-haul places, this one is by far my favourite place to go. The staff are amazing here! They are always super helpful! They care about you and your time. The only downfall is the storage units outside have such a gap at the top of the door. There was so much dirt all over are stuff, for the few months it was there.

Kimberly M.  |  Overall Experience 
Clasificación:
5.0

We were very thankful for the storage we had for 6 months. The staffs there were friendly and easy to communicate. I would definitely recommend this storage place to anyone.

Stuart H.  |  Overall Experience 
Clasificación:
5.0

Excellent staff and facility. Only needed the unit for a short period of time, but based on the experience I will not hesitate to return when needed.

Benjamin J.  |  Overall Experience 
Clasificación:
5.0

Jordan the GM was extremely fantastic I appreciated his assistance very much!! Wish the Staff at victor Pl a safe holiday season and thankful for having them help now and always Ms. Pino

tina p.  |  First Impressions 
Clasificación:
4.0

The staff was helpful , especially the gentleman who assisted me and checked me in. He was outstanding. I do feel like the trucks are fudging the mileage because I took a trip that was mapped out at 19 miles but was charged for 36.

Nicholas J.  |  First Impressions 
Clasificación:
5.0

Moved my daughter from Wisconsin to Colorado. The apartment she was moving into was unacceptable. Fortunately U-Haul gave us 30 day free storage as part of renting an enclosed trailer from Wi. to Co. We took advantage of that to find another place. That benefit was beneficial for us to find a new place for out daughter. Staff and facility was top notch. I would recommend to others.

Andre D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathryn B.  |  First Impressions 
Clasificación:
5.0

The Manager who signed me in and then checked me out was wonderful! So friendly and helpful. I went to this location specifically because he was so awesome! I will always use this location for storage and truck rental. Thank you so much!

Melinda M.  |  Overall Experience 
Clasificación:
5.0

Jordan and team were efficient, competent, and friendly.

Mike K.  |  First Impressions 
Clasificación:
5.0

Moved my daughter from Wisconsin to Colorado with 5x8 enclosed trailer. The apartment turned out to be a disaster, lucky for us UHAUL gave a 30 free storage in return for our rental from Wisconsin. It was a savior. It gave us the time we needed to find a safe and clean apt to move her too while all of her stuff was safely stored indoors in a clean environment. Much appreciated.

Andre D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacob B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary F.  |  Overall Experience 
Clasificación:
5.0

Muy profesional el personal

Pedro G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Gloria B.  |  First Impressions 
Clasificación:
4.0

The online experience gave me a larger storage than the facility had. The manager on-site was excellent and offered solutions to rectify the situation.

Clara A.  |  First Impressions 
Clasificación:
5.0

Jordan, Carson and all the staff have been efficient and helpful with excellent customer service. They make you feel as though they are invested in your welfare. Moving is emotionally stressful and seldom without issues and they have been right there easing the stress. So far it has been a positive experience. Thanks to all of them but especially to Jordan.

Linda R.  |  First Impressions 
Clasificación:
5.0

the man at the uhaul on Victor off of powers was wonderful. I don't think I've had a nicer customer service experience it was,made very simple and enjoyable.

Melinda M.  |  First Impressions 
Clasificación:
3.0

Spiders Nests in the storage area, and the facility lighting didn't come on until after 8pm when it gets dark at around 7pm so trying to move things in the dark was challenging... multiple alarms were going off...

Travis H.  |  First Impressions 
Clasificación:
5.0

Great customer service for me. Cwc

charles c.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven B.  |  Overall Experience 
Clasificación:
5.0

Moving from Missouri to Colorado and needed a big facility to store our items before we can move into a house . The staff was very nice and kept the unit for us. Thanks for your help.

Frank k.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

marcia v.  |  Overall Experience 
Clasificación:
4.0

would like access after hours. Not a big deal but would be convenient

Dave H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan C.  |  Overall Experience 
Clasificación:
5.0

Courtney, Paul and everyone was very helpful and courteous.

Eddy W.  |  Overall Experience 
Clasificación:
2.0

The Below Average is due to having a new person working by herself on a Saturday morning, and with very little help, there were 8 people in line, it was hot and of course the stupid mask don't help, not sure why the air was not on. Every transaction was taken forever, people in line were getting frustrated, I wasted a lot of my time in line, when I could have been getting a lot of other things done.

Cheryl W.  |  First Impressions 
Clasificación:
5.0

We never worried about our belongings being in storage there. Very secure and great security measures.

Laura J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Whitney H.  |  Overall Experience 
Clasificación:
5.0

I loved knowing my belongings stored at UHaul was secure and well taken care of

Melissa C.  |  Overall Experience 
Clasificación:
5.0

My belongings were stored for 2 years while I was overseas. Upon my return, everything was still clean and relatively dust free! I had easy access to remove my things, and the staff were incredibly helpful, friendly, and professional.

Wendy E.  |  Overall Experience 
Clasificación:
5.0

Top notch crew and facility.

Steven B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Devin P.  |  First Impressions 
Clasificación:
5.0

To whom it may concern: Jordan always has a positive attitude when I walk in your establishment. Jordan should be training other managers within your organization.

ERIK B.  |  Overall Experience 
Clasificación:
5.0

Charisma uniqueness nerve and talent

Ernesto S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Eddy W.  |  First Impressions 
Clasificación:
5.0

The facility was clean and well maintained. The staff was awesome. I would recommend this facility to my friends

James C.  |  Overall Experience 
Clasificación:
3.0

The customer service line is insane here. The alarm system never worked properly. Even though access hours were clearly stated online, the alarm system would claim we were not allowed into our unit at that time.

Jason B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom W.  |  First Impressions 
Clasificación:
5.0

Everyone was super nice and helpful!! Thank you for making my storage needs a pleasant experience!

janet o.  |  Overall Experience 
Clasificación:
3.0

Huge line. Only one employee working. Waited over 30 minutes to be helped.

Jason B.  |  First Impressions 
Clasificación:
5.0

Jennifer the GM was a huge help getting me a storage unit asap! Very great facility and will use their trucks again!

Jeremy H.  |  First Impressions 
Clasificación:
4.0

Very friendly staff. Helpful, and easy to work with.

Michael M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

sarah e.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

michael w.  |  First Impressions 
Clasificación:
5.0

The lady who assisted me (I wish I remembered her name!!) on June 2 was SO great. Very personable and helpful. I actually had a nice time chatting with her while we handled my requests. :) Happy I chose this location.

kelsey k.  |  First Impressions 
Clasificación:
5.0

Use of this facility for the past 10 years has been amazing!!! I appreciate the security features in place to ensure my belongings were closely safeguarded at all times. Military discount on monthly rental was awesome too!

PATRICIA R.  |  Overall Experience 
Clasificación:
2.0

After making my first payment I was then told we could have got the first month free if we rented a truck too. I eventually did end up renting a truck and was still told that didn't apply to me and it was too late for them to include me on that offer. The storage units just north of this location are constantly $25-$50 less per month than uhaul ended up being. Uhaul kept my stuff safe, along with the moths, but I will not be a return customer. Don't mention promos you can't actually give to the customer.

Robert M.  |  Overall Experience 
Clasificación:
5.0

Jennifer was amazing and extremely helpful in my decision which size unit worked best for me! Todd L

Todd L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

jerry d.  |  Overall Experience 
Clasificación:
2.0

Got a call stating my unit was locked open. Left work and traveling from another city to the storage. When I arrived they let me know that it was not my unit that was open. The employee was rude and dismissive about the situation and the manager never called me about the situation. They knew it was not my unit, and it was in the notes shortly after they called me but no one informed me it was the wrong unit.

Rickey R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven T.  |  Overall Experience 
Clasificación:
1.0

Jen was rude to us, and while we called them multiple times (each time getting sent to a call center), not once did we get a call back. Luckily corporate call center was able to help us out. You would think during a pandemic they would be a little more understanding, but no, the manager was rude and didn't get anything done to solve the problem.

Ismael T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

christopher g.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris C.  |  Overall Experience 
Clasificación:
5.0

Angela Moore and Jennifer Hudson are amazing

Angela M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD F.  |  Overall Experience 
Clasificación:
5.0

Jennifer was awesome! Thank you very much for your help keep up the great work!!

Reinhold F.  |  Overall Experience 
Clasificación:
4.0

Thankyou fore all the help an great people

gary l.  |  Overall Experience 
Clasificación:
5.0

Very professional and customer friendly

ALAN B.  |  Overall Experience 
Clasificación:
5.0

¡Gracias!

Larry D.  |  Overall Experience 
Clasificación:
5.0

Great personnel,would recommend this place to anyone. Rhino.

Reinhold F.  |  First Impressions 
Clasificación:
5.0

The folks there were very friendly and helpful. God bless the crew there!!!

Steven S.  |  First Impressions 
Clasificación:
5.0

I was there for over 3 years and had a wonderful and safe experience.

veronica p.  |  Overall Experience 
Clasificación:
5.0

when my credit card was comprised and was unable to be processed at Uhaul. They had great customer service e-mailed me and called me to resolve. Very appreciated. Thank you for your service.

Debrah K.  |  Overall Experience 
Clasificación:
1.0

Could not access my unit during winter months due to your snow plow dumping all the snow in front of my unit. When brought to the attention of 3 employees. They didn't seem to care.

Rob M.  |  Overall Experience 
Clasificación:
5.0

Everyone was very polite & went out of their way to assist us with our needs at the Powers & Victor location. We highly recommend this facility & had used their services for the past 14 months.

Sherry C.  |  Overall Experience 
Clasificación:
1.0

For the second time charge for gas and needle was to the right of 3/4 full which was agreed to be upon delivery.

dandral s.  |  Overall Experience 
Clasificación:
5.0

Sarah was extremely helpful and made the experience easy. She was great!

Ronald P.  |  Overall Experience 
Clasificación:
5.0

Great Staff and facility! They are always friendly and willing to help.

NICHOLAS B.  |  Overall Experience 
Clasificación:
5.0

Very pleasant employees.

CHARLES H.  |  Overall Experience 
Clasificación:
5.0

Jenn and all of the staff was so very helpful and kind during the most stressful in my life. The facility was clean. If I ever need to store my things or use a truck, I will use this location. Gracias

Ernestine R.  |  Overall Experience 
Clasificación:
5.0

Quick easy and informative.

Christopher D.  |  First Impressions 
Clasificación:
5.0

The people that work at this facility went above and beyond to help me with storage and a long distance move and were so incredibly kind! I highly recommend their services!

Danielle S.  |  Overall Experience 
Clasificación:
5.0

Customer service exceptional.

Ginny O.  |  Overall Experience 
Clasificación:
5.0

Thank you for your friendliness, and understanding ,at times

JO ANN D.  |  Overall Experience 
Clasificación:
5.0

Great place. Great staff!!

Hazen H.  |  Overall Experience 
Clasificación:
4.0

Good service and reliable trailer.

Debbie S.  |  First Impressions 
Clasificación:
5.0

Thank you to Lafayette and his team! Excellent service and easy process!

Scott W.  |  Overall Experience 
Clasificación:
5.0

Received excellent service and found overall experience very easygoing.

Danielle S.  |  First Impressions 
Clasificación:
4.0

Price was a Lille high I thought.

Mike H.  |  Overall Experience 
Clasificación:
5.0

My experience with this Uhaul Storage Facility off Powers & Victor was exceptional. The staff were all very friendly & helpful. We will definitely refer you to friends and associates! ¡Gracias!

Douglas S.  |  Overall Experience 
Clasificación:
2.0

Service is extremely slow, and workers seem unsure of their own job duties. I bought a locker needing to unload at night. The 24/7 area was not working and they knew it, caused extra day uhaul rental.

Gary D.  |  First Impressions 
Clasificación:
5.0

N/C

April K.  |  Overall Experience 
Clasificación:
5.0

Excellent, caring staff! Service was fantastice! I highly recommend using this U-Haul location.

Barbara W.  |  First Impressions 
Clasificación:
2.0

very pleased with their facility

Mary C.  |  Overall Experience 
Clasificación:
5.0

The one thing I will complain about is one day I ask a girl what does it take to be able to get into you storage unit 24 hours a day. She said I could do it for ten dollars and she was looking on her

kenneth a.  |  Overall Experience 
Clasificación:
5.0

everything went as needed thank you

Tina W.  |  Overall Experience 
Clasificación:
5.0

U-Haul Moving and Storage at Powers Blvd. have provided excellent service and storage for the past 6 years that I utilized the facility.

EDWARD Y.  |  Overall Experience 
Clasificación:
5.0

I was very impressed with the staff, facility and how well maintained the place was kept. Two thumbs up!

Douglas E.  |  Overall Experience 
Clasificación:
5.0

Customer service it was great there

mike b.  |  First Impressions 
Clasificación:
5.0

everything was great

David L.  |  Overall Experience 
Clasificación:
5.0

Awesome staff. The best U-Haul experience to date!

Adam D.  |  Overall Experience 
Clasificación:
2.0

Your salespeople should know their job that rules and regulations you should take that job seriously I know what's going on around them when I was there I saw several mistakes that were made .

Irven H.  |  First Impressions 
Clasificación:
5.0

Brandon and Damion were very helpful when i got there

brenda l.  |  First Impressions 
Clasificación:
5.0

The whole staff was friendly and professional. I was very impressed. One of the best if not best U-Haul locations I have ever used.

Adam D.  |  First Impressions 
Clasificación:
5.0

Gracias

Ameerah R.  |  Overall Experience 
Clasificación:
4.0

😎

Larry D.  |  First Impressions 
Clasificación:
5.0

Convenient location, clean facility.

Gregg P.  |  Overall Experience 
Clasificación:
5.0

Jake Logan was so helpful and gave me all the information I needed after leaving Public Storage since they don't give all the information needed on their website. Everything is clean and nice!

Kari M.  |  First Impressions 
Clasificación:
5.0

Branden Hawke did an awesome job for me and my Husband

Sabine M.  |  First Impressions 
Clasificación:
5.0

The staff, especially Angela and Lafayette, were extremely helpful and pro-active, which was much appreciated by my brothers and me, as we were under a lot of stress at the time.

Erika M.  |  Overall Experience 
Clasificación:
5.0

Very helpful

kenneth a.  |  First Impressions 
Clasificación:
4.0

Friendly helpful staff.

Teri M.  |  Overall Experience 
Clasificación:
5.0

Great place, really clean and the owner is super nice.

Victor J.  |  First Impressions 
Clasificación:
5.0

Friendly and helpful staff.

DONALD G.  |  Overall Experience 
Clasificación:
5.0

Very good personal

Gilberto V.  |  First Impressions 
Clasificación:
4.0

Staff was all nice, friendly, and professional. Facility clean and felt safe. However, I stood in line for almost half an hour Saturday to close out my contract. They were clearly understaffed.

kelly P.  |  Overall Experience 
Clasificación:
5.0

I called about a refund for the amount of time that I had not used the unit until my next rental payment was due and the lady I talked with sounded like I would not get a refund but that she would ask

PATRICIA H.  |  Overall Experience 
Clasificación:
5.0

Is this facility gave assurance that my stored items were in good hands and that proved to be true. Gracias

SYRETTA M.  |  Overall Experience 
Clasificación:
4.0

Storage units were a lil pricey for the smaller ones maybe you should charge by the length of stay in the unit.

Andrea P.  |  Overall Experience 
Clasificación:
5.0

Brandon was great. He took care of all my moving needs and can’t thank him enough.

Anastacia B. | Reservación
Clasificación:
5.0

They are very professional and kind people that work there. The facility is very nice, clean and well organized. I highly recommend this facility.

karen m.  |  Overall Experience 
Clasificación:
5.0

Great staff.

steven B.  |  Overall Experience 
Clasificación:
5.0

During my year long deployment I did not have anything to worry about. I knew my personal belongings were in the best capable hands. Thank you Uhaul for everything, you guys rock.

mike c.  |  Overall Experience 
Clasificación:
5.0

Good customer service

jessica m.  |  Overall Experience 
Clasificación:
5.0

its good

Timothy F.  |  Overall Experience 
Clasificación:
5.0

Staff was awesome

Carl S.  |  Overall Experience 
Clasificación:
4.0

helpful & reliable staff; well-maintained facility; much better than others we have dealt with

DEBRA B.  |  Overall Experience 
Clasificación:
5.0

Great group. Awesome experience

Carl S. | Reservación
Clasificación:
5.0

The staff were very professional and courteous and they treated us like family meeting all our needs!

michael w.  |  Overall Experience 
Clasificación:
5.0

Great group of people and very helpful. I highly recommend them.

bill T.  |  Overall Experience 
Clasificación:
1.0

The cargo door didn't work for the 1st month, and I was told by a "manager" I would get a refund for unused time when I left. GM wouldn't honor it. More issues, but not enough space. Never again!

Gary D.  |  Overall Experience 
Clasificación:
4.0

A long wait line of people waiting to speak with a customer service representative is common at the Victor Place facility. Additional staff is very much needed.

Keith J.  |  Overall Experience 
Clasificación:
5.0

Everything was great. I never worried about my items in storage.

Kevin W.  |  Overall Experience 
Clasificación:
5.0

Very friendly and helpful.

bill T. | Reservación
Clasificación:
1.0

I reserved a non climate controlled drive up storage unit through call center. When I arrived it was on the 2nd floor and climate controlled and no way to unload. Cancelled reservation. Disappointing.

Robert S.  |  Overall Experience 
Clasificación:
2.0

I'm very happy to have closed out my storage at this facility after 14 years. I am now waiting for a refund, but have received Nothing informing me of my refund from the owner?!

MICHAEL M.  |  Overall Experience 
Clasificación:
5.0

Very friendly and helpful staff.

ronald S.  |  Overall Experience 
Clasificación:
5.0

We had to pay a full months rent for five extra days of storage. Not the facilities fault. U-Haul should have a per day fee for extra days of use. I will not use U-Haul storage again.

Ben O.  |  Overall Experience 
Clasificación:
4.0

.

brent d.  |  Overall Experience 
Clasificación:
4.0

.

Sarah M.  |  Overall Experience 
Clasificación:
5.0

I have used your facility for many years, and I will use it again if need to.

SANDY G.  |  Overall Experience 
Clasificación:
4.0

Pretty upset that someone called me and told me my storage was empty. I had every I own in storage because I was over seas. I guess he looked at the wrong storage.

SHAWN H.  |  Overall Experience 
Clasificación:
5.0

Than k you

Aaren r.  |  Overall Experience 
Clasificación:
4.0

Nice clean facility

Brandy S.  |  Overall Experience 
Clasificación:
5.0

I will use this facility again for any future needs.

Sarah K.  |  Overall Experience 
Clasificación:
1.0

They rented the unit I reserved before I arrived and lied, claiming they never had one, but they had confirmed my reservation. Offered me 2 other units for $70 more than my reservation price.

tammy m.  |  Overall Experience 
Clasificación:
5.0

Our son served 5 yrs with the marines then needed 3 years for school and the police academy. They are now in their new home. We are so thankful for U-Haul during these transition years.

DEBBIE S.  |  Overall Experience 
Clasificación:
5.0

Cool place

David M.  |  Overall Experience 
Clasificación:
5.0

Catherine Speence is a great asset to your team. She was above a beyond helpful during my storage and trailer rental. Hope I spelled her name correctly.

Jeremy B.  |  Overall Experience 
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