Comentarios de los clientes para U-Haul Moving & Storage at Powers Blvd

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage at Powers Blvd

Clasificación general:

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Andre D. | First Impressions |
Clasificación:

Moved my daughter from Wisconsin to Colorado with 5x8 enclosed trailer. The apartment turned out to be a disaster, lucky for us UHAUL gave a 30 free storage in return for our rental from Wisconsin. It was a savior. It gave us the time we needed to find a safe and clean apt to move her too while all of her stuff was safely stored indoors in a clean environment. Much appreciated.

john U.
Clasificación:

El cliente no dejó un comentario.

Charles M.
Clasificación:

Pure awesome customer service

ILEEN D.
Clasificación:

El cliente no dejó un comentario.

Ryan M.
Clasificación:

The staff was helpful. We didn't have a reservation but they had the 20' box truck we needed when we arrived, as the website had listed. Returning the truck was simple too.

TERESA L.
Clasificación:

The computer system took 20 minutes to load a screen to get the rental. That is no exaggeration

Patty M.
Clasificación:

El cliente no dejó un comentario.

Donna G.
Clasificación:

El cliente no dejó un comentario.

Ryan K.
Clasificación:

Originally set up pick up at Adam and son's and they notified me when I arrived the truck was broken. No call before. They sent me to Victor location where only one staff member was wearing a mask. Frustrating experience.

Luther H.
Clasificación:

El cliente no dejó un comentario.

Jacob B. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Anthony S.
Clasificación:

El cliente no dejó un comentario.

Mary F. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Pedro G. | First Impressions |
Clasificación:

Muy profesional el personal

Samuel F.
Clasificación:

The location was over 30 minutes from me and not close the the location I requested. The gentleman working there were honestly the coolest guys ever however the customer service from the phone number (not the pick up or drop off location) sucked.

Gloria B. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

alex T.
Clasificación:

El cliente no dejó un comentario.

Clara A. | First Impressions |
Clasificación:

The online experience gave me a larger storage than the facility had. The manager on-site was excellent and offered solutions to rectify the situation.

Linda R. | First Impressions |
Clasificación:

Jordan, Carson and all the staff have been efficient and helpful with excellent customer service. They make you feel as though they are invested in your welfare. Moving is emotionally stressful and seldom without issues and they have been right there easing the stress. So far it has been a positive experience. Thanks to all of them but especially to Jordan.

fred F.
Clasificación:

El cliente no dejó un comentario.

Steven P.
Clasificación:

This is for all of U-Haul. The overall experience was bad. I needed to change trailer size at a different location but you wanted to price gouge me with a $900 charge. Instead I ended up damaging my vehicle, taking your trailer on a 600 mile drive for no good reason and stressing myself badly. U-Hauld needs to change their business model to accommodate customer changes. BTW I am going to buy a trailer that suits my needs for $450. Suck it!

MARCUS B.
Clasificación:

N/a

Melinda M. | First Impressions |
Clasificación:

the man at the uhaul on Victor off of powers was wonderful. I don't think I've had a nicer customer service experience it was,made very simple and enjoyable.

Travis H. | First Impressions |
Clasificación:

Spiders Nests in the storage area, and the facility lighting didn't come on until after 8pm when it gets dark at around 7pm so trying to move things in the dark was challenging... multiple alarms were going off...

Victor L.
Clasificación:

El cliente no dejó un comentario.

Melody O.
Clasificación:

El cliente no dejó un comentario.

Tiffany S.
Clasificación:

El cliente no dejó un comentario.

charles c. | Overall Experience |
Clasificación:

Great customer service for me. Cwc

Judith T.
Clasificación:

El cliente no dejó un comentario.

William S.
Clasificación:

Equipment had lights that didnt work on the rear right

DAVID B.
Clasificación:

Online app is messed up, I filled everything out for the Auto hauler, I went to pay and it said $161.08 needed for down payment. Paid an when I checked confirmation there was magnetic lights straps boxes shipping blankets but no trailer. App wouldn't let me cancel,So was on phone for 1/2 hour waiting.

James P.
Clasificación:

No recommendation

Elizabeth E.
Clasificación:

2nd time I have rented from this location. Went back for 2nd time to this very same location ONLY because of the GM, “Jordon”. He is amazing! He could not provide any better customer service than he does!!! What a pleasure to work w/him. Give that man a raise!!!!

Mariano I.
Clasificación:

Manager/ clerk was a little rude I felt. Made it clear the van rental wasn't for smoking , putting illegal things in it and few other things that were unnecessary, maybe I looked criminal or something but didn't hear him tell that to the customers before me

STEFANI O.
Clasificación:

El cliente no dejó un comentario.

Steven B. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

clay G.
Clasificación:

Reps are friendly and very helpful!!!

ELMA G.
Clasificación:

Again service was ok. When I told the Uhaul guy my story he didn't seem to care.

JOHN C.
Clasificación:

Very professional

Clifford P.
Clasificación:

Thanks Uhaul for getting me on the road in minimum time

Kyle T.
Clasificación:

El cliente no dejó un comentario.

shelley S.
Clasificación:

El cliente no dejó un comentario.

JUDITH E.
Clasificación:

El cliente no dejó un comentario.

Ted G.
Clasificación:

El cliente no dejó un comentario.

diane M.
Clasificación:

Have equipment ready on time.

ANDREW P.
Clasificación:

El cliente no dejó un comentario.

Rafael G.
Clasificación:

Employee upon return attempted to charge with a full tank when I received it at a 1/4 tank. The employee who did the initial paperwork upon the pick-up even annotated on my documentation that it was to returned with a 1/4 tank. After trying to explain to the employee, I told her to go get the other employee who signed me out. She refused, so I informed her if she charges my credit card the extra fee's I would see her in court. After a few minutes of her typing something into her tablet she stated I would only be charged with the amount I knew I had to pay. My point is she argued with me without pulling out any actual paperwork and refusing to see my copy. Not good.

Charles T.
Clasificación:

El cliente no dejó un comentario.

Billie-Jon G.
Clasificación:

El cliente no dejó un comentario.

mark M.
Clasificación:

CONTINUE THA GREAT SERVICE THAT WE'VE EXPERIENCED WITH YOU ALL AND ALL WILL BE FINE! THANK YOU ALL SO MUCH FOR EVRYTHING YOU PROVIDED US! M.A. & CECILIA M.

Darrell W.
Clasificación:

Employee requested a person they could call at 7:30 am as an additional contact person. This is a ludicrous policy especially since I have previously rented there several times and never had to disturb someone at 7;30 am.

Steven K.
Clasificación:

Nicholas was very helpful and professional.

Diane V.
Clasificación:

El cliente no dejó un comentario.

Andrea R.
Clasificación:

El cliente no dejó un comentario.

Frank k. | First Impressions |
Clasificación:

Moving from Missouri to Colorado and needed a big facility to store our items before we can move into a house . The staff was very nice and kept the unit for us. Thanks for your help.

LYNN H.
Clasificación:

El cliente no dejó un comentario.

FRANKLIN K.
Clasificación:

El cliente no dejó un comentario.

kendra W.
Clasificación:

I always enjoy renting my uhaul here. The staff is always kind, polite, and courteous. Sometimes they even show my 2 little boys the BIG truck. They always answer my children's questions and treat them kind. They answer all of my questions as well. I am do not have any suggestion for improvement at this location. Always, a very pleasant experience, everything is always very clean as well.

Tanisha P.
Clasificación:

My experience was terrible. I had to spend extra money to get to another location because the app rented me a car my first location didnt even have ... then I had to wait almost an hour for someone to help me then it made me get the I insurance I didnt have the money for all that extra stuff. Good truck but bad experience..

ANTONIO L.
Clasificación:

El cliente no dejó un comentario.

Steven A.
Clasificación:

A little trouble with computer systems caused a small delay in pickup, otherwise fine.

Marcus F.
Clasificación:

Clean facility, very friendly

Victor D.
Clasificación:

N/a

Richard M.
Clasificación:

El cliente no dejó un comentario.

Anthony D.
Clasificación:

Everyone is very friendly and I have always had very good service at this location.

Miriam G.
Clasificación:

Easy booking , great vehicles, very professional staff . Was fast easy and great value! I highly recommend to everyone.

rafael P.
Clasificación:

El cliente no dejó un comentario.

Jeffrey V.
Clasificación:

El cliente no dejó un comentario.

Martez R.
Clasificación:

El cliente no dejó un comentario.

Justin L.
Clasificación:

El cliente no dejó un comentario.

YIGAL S.
Clasificación:

El cliente no dejó un comentario.

Derek R.
Clasificación:

very efficient drop off

Scott A.
Clasificación:

El cliente no dejó un comentario.

Jason L.
Clasificación:

Your app sucks. I was told to pre register, but it never gave me the opportunity to do it. Had to do all at the counter, which defeats the purpose of pre reg.

LANYARD B.
Clasificación:

They guys at the drop off was great to work with.

Clifford H.
Clasificación:

El cliente no dejó un comentario.

Greg G.
Clasificación:

Everything was done in a helpful and professional manner. Jordan did a great job.

JAIRO R.
Clasificación:

El cliente no dejó un comentario.

Susan F.
Clasificación:

El cliente no dejó un comentario.

Andrew H.
Clasificación:

Made it 36 miles out of town and the passenger rear tire on the car hauler has a blow out. waited 3 hrs for roadside assistance to arrive to find that the drivers side tire was also about to go. This delay cost me valuable daylight so i had to finish my trip from CO to AZ in the Dark on winding stretches of mountain roads as i had to catch a flight the next morning and could not stop for the night. This trailer should NEVER have left the yard. Very Disappointing

Xinyuan Z.
Clasificación:

El cliente no dejó un comentario.

OZZIE S.
Clasificación:

El cliente no dejó un comentario.

Heidi G.
Clasificación:

El cliente no dejó un comentario.

Jane B.
Clasificación:

Wish the truck was at least 1/2 full when I picked it up. I stopped be4 going 5 miles to put gas in it. Not knowing how much gas it would use..and knowing I was going 3 places then to my house, be4 returning to this location. People are extremely nice at this location.

Robin D.
Clasificación:

El cliente no dejó un comentario.

Madison P.
Clasificación:

Nothing, everyone was great!

Monroe F.
Clasificación:

The staff was great.

Joseph M.
Clasificación:

El cliente no dejó un comentario.

Cort O.
Clasificación:

El cliente no dejó un comentario.

marcia v. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Dave H. | First Impressions |
Clasificación:

would like access after hours. Not a big deal but would be convenient

Mary T.
Clasificación:

El cliente no dejó un comentario.

DAVID H.
Clasificación:

El cliente no dejó un comentario.

JILL G.
Clasificación:

Truck smelled of cigarette smoke.

Genea M.
Clasificación:

El cliente no dejó un comentario.

JOHN H.
Clasificación:

El cliente no dejó un comentario.

Ryan C. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Nicola A.
Clasificación:

El cliente no dejó un comentario.

Sandra W.
Clasificación:

El cliente no dejó un comentario.

David L.
Clasificación:

This is an unfair question, because it is asked as if it pertains to the pick up location, and I have no suggestions for improvements there, but were you to ask me about the reservation process, I could write a book about the improvements that could be made based on the frustrations I encountered.

Christofer T.
Clasificación:

Wonderful, hassle-free experience with mobile rental. Would recommend in a heartbeat and will definitely use your services again!

Jason B.
Clasificación:

Even though I did self drop off, an employee who was walking by asked me if there was anything he could do to help me, when I told him I was contactless drop off, he thanked me and told me to simply leave the keys in the door and he would handle the rest

Ricardo P.
Clasificación:

Hire new staff

Kevin F.
Clasificación:

Everything went very well! Thank you.

Roman H.
Clasificación:

Give your staff a bonus!

Rhiannon K.
Clasificación:

The gentleman that helped get me checked out was beyond helpful and kind.

David B.
Clasificación:

El cliente no dejó un comentario.

David B.
Clasificación:

The fellow that helped us with the car trailer was amazing. He explained things and was great. Pay him more!!

Julie T.
Clasificación:

El cliente no dejó un comentario.

Aaron C.
Clasificación:

Where do I start? The staff here is amazing!! Definitely the way of business should be ran. I felt welcomed as soon as I walked in. I had a last minute arrival for a storage and I did not even felt pressured like any other places 4 minutes before closing. Marco was amazing, as he did everything for me and family professionally meeting our needs and also being great at what he does! Thank Marco and everyone one else! I will always keep my business with this store!

SCOTT S.
Clasificación:

El cliente no dejó un comentario.

Manuel R.
Clasificación:

El cliente no dejó un comentario.

Eddy W. | Overall Experience |
Clasificación:

Courtney, Paul and everyone was very helpful and courteous.

Paul K.
Clasificación:

1st truck given to us had a huge gouge in the right rear outside tire almost completely thru. Took over 25" to get thru the entire process and they weren't hardly busy. The lady clerk that helped us was very nice, however.

Kaki T.
Clasificación:

Courtney and the guy at returning the truck are efficient and friendly. This was my first time to rent a truck from U-haul and you have earned my business again. I anticipate to rent a truck from you guys again in a few months.

Alexander S.
Clasificación:

El cliente no dejó un comentario.

Cheryl W. | First Impressions |
Clasificación:

The Below Average is due to having a new person working by herself on a Saturday morning, and with very little help, there were 8 people in line, it was hot and of course the stupid mask don't help, not sure why the air was not on. Every transaction was taken forever, people in line were getting frustrated, I wasted a lot of my time in line, when I could have been getting a lot of other things done.

Laura J. | Overall Experience |
Clasificación:

We never worried about our belongings being in storage there. Very secure and great security measures.

Whitney H. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Melissa C. | Overall Experience |
Clasificación:

I loved knowing my belongings stored at UHaul was secure and well taken care of

Wendy E. | Overall Experience |
Clasificación:

My belongings were stored for 2 years while I was overseas. Upon my return, everything was still clean and relatively dust free! I had easy access to remove my things, and the staff were incredibly helpful, friendly, and professional.

Steven B. | First Impressions |
Clasificación:

Top notch crew and facility.

Devin P. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

ERIK B. | Overall Experience |
Clasificación:

To whom it may concern: Jordan always has a positive attitude when I walk in your establishment. Jordan should be training other managers within your organization.

Ernesto S. | Overall Experience |
Clasificación:

Charisma uniqueness nerve and talent

Eddy W. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

James C. | Overall Experience |
Clasificación:

The facility was clean and well maintained. The staff was awesome. I would recommend this facility to my friends

Jason B. | Overall Experience |
Clasificación:

The customer service line is insane here. The alarm system never worked properly. Even though access hours were clearly stated online, the alarm system would claim we were not allowed into our unit at that time.

Brian M. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Tom W. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

janet o. | Overall Experience |
Clasificación:

Everyone was super nice and helpful!! Thank you for making my storage needs a pleasant experience!

Jason B. | First Impressions |
Clasificación:

Huge line. Only one employee working. Waited over 30 minutes to be helped.

Jeremy H. | First Impressions |
Clasificación:

Jennifer the GM was a huge help getting me a storage unit asap! Very great facility and will use their trucks again!

Michael M. | First Impressions |
Clasificación:

Very friendly staff. Helpful, and easy to work with.

sarah e. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

michael w. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

kelsey k. | First Impressions |
Clasificación:

The lady who assisted me (I wish I remembered her name!!) on June 2 was SO great. Very personable and helpful. I actually had a nice time chatting with her while we handled my requests. :) Happy I chose this location.

PATRICIA R. | Overall Experience |
Clasificación:

Use of this facility for the past 10 years has been amazing!!! I appreciate the security features in place to ensure my belongings were closely safeguarded at all times. Military discount on monthly rental was awesome too!

Robert M. | Overall Experience |
Clasificación:

After making my first payment I was then told we could have got the first month free if we rented a truck too. I eventually did end up renting a truck and was still told that didn't apply to me and it was too late for them to include me on that offer. The storage units just north of this location are constantly $25-$50 less per month than uhaul ended up being. Uhaul kept my stuff safe, along with the moths, but I will not be a return customer. Don't mention promos you can't actually give to the customer.

Todd L. | Overall Experience |
Clasificación:

Jennifer was amazing and extremely helpful in my decision which size unit worked best for me! Todd L

jerry d. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Rickey R. | Overall Experience |
Clasificación:

Got a call stating my unit was locked open. Left work and traveling from another city to the storage. When I arrived they let me know that it was not my unit that was open. The employee was rude and dismissive about the situation and the manager never called me about the situation. They knew it was not my unit, and it was in the notes shortly after they called me but no one informed me it was the wrong unit.

Steven T. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Ismael T. | Overall Experience |
Clasificación:

Jen was rude to us, and while we called them multiple times (each time getting sent to a call center), not once did we get a call back. Luckily corporate call center was able to help us out. You would think during a pandemic they would be a little more understanding, but no, the manager was rude and didn’t get anything done to solve the problem.

christopher g. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Chris C. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Angela M. | First Impressions |
Clasificación:

Angela Moore and Jennifer Hudson are amazing

RICHARD F. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Reinhold F. | Overall Experience |
Clasificación:

Jennifer was awesome! Thank you very much for your help keep up the great work!!

gary l. | Overall Experience |
Clasificación:

Thankyou fore all the help an great people

ALAN B. | Overall Experience |
Clasificación:

Very professional and customer friendly

Larry D. | Overall Experience |
Clasificación:

Thanks!

Reinhold F. | First Impressions |
Clasificación:

Great personnel,would recommend this place to anyone. Rhino.

Steven S. | First Impressions |
Clasificación:

The folks there were very friendly and helpful. God bless the crew there!!!

veronica p. | Overall Experience |
Clasificación:

I was there for over 3 years and had a wonderful and safe experience.

Debrah K. | Overall Experience |
Clasificación:

when my credit card was comprised and was unable to be processed at Uhaul. They had great customer service e-mailed me and called me to resolve. Very appreciated. Thank you for your service.

Rob M. | Overall Experience |
Clasificación:

Could not access my unit during winter months due to your snow plow dumping all the snow in front of my unit. When brought to the attention of 3 employees. They didn't seem to care.

Sherry C. | Overall Experience |
Clasificación:

Everyone was very polite & went out of their way to assist us with our needs at the Powers & Victor location. We highly recommend this facility & had used their services for the past 14 months.

dandral s. | Overall Experience |
Clasificación:

For the second time charge for gas and needle was to the right of 3/4 full which was agreed to be upon delivery.

Ronald P. | Overall Experience |
Clasificación:

Sarah was extremely helpful and made the experience easy. She was great!

NICHOLAS B. | Overall Experience |
Clasificación:

Great Staff and facility! They are always friendly and willing to help.

CHARLES H. | Overall Experience |
Clasificación:

Very pleasant employees.

Ernestine R. | Overall Experience |
Clasificación:

Jenn and all of the staff was so very helpful and kind during the most stressful in my life. The facility was clean. If I ever need to store my things or use a truck, I will use this location. Thanks

Christopher D. | First Impressions |
Clasificación:

Quick easy and informative.

Danielle S. | Overall Experience |
Clasificación:

The people that work at this facility went above and beyond to help me with storage and a long distance move and were so incredibly kind! I highly recommend their services!

Ginny O. | Overall Experience |
Clasificación:

Customer service exceptional.

JO ANN D. | Overall Experience |
Clasificación:

Thank you for your friendliness, and understanding ,at times

Hazen H. | Overall Experience |
Clasificación:

Great place. Great staff!!

Debbie S. | First Impressions |
Clasificación:

Good service and reliable trailer.

Scott W. | Overall Experience |
Clasificación:

Thank you to Lafayette and his team! Excellent service and easy process!

Danielle S. | First Impressions |
Clasificación:

Received excellent service and found overall experience very easygoing.

Mike H. | Overall Experience |
Clasificación:

Price was a Lille high I thought.

Douglas S. | Overall Experience |
Clasificación:

My experience with this Uhaul Storage Facility off Powers & Victor was exceptional. The staff were all very friendly & helpful. We will definitely refer you to friends and associates! Thank you!

Gary D. | First Impressions |
Clasificación:

Service is extremely slow, and workers seem unsure of their own job duties. I bought a locker needing to unload at night. The 24/7 area was not working and they knew it, caused extra day uhaul rental.

April K. | Overall Experience |
Clasificación:

N/A

Barbara W. | First Impressions |
Clasificación:

Excellent, caring staff! Service was fantastice! I highly recommend using this U-Haul location.

Mary C. | Overall Experience |
Clasificación:

very pleased with their facility

kenneth a. | Overall Experience |
Clasificación:

The one thing I will complain about is one day I ask a girl what does it take to be able to get into you storage unit 24 hours a day. She said I could do it for ten dollars and she was looking on her

Tina W. | Overall Experience |
Clasificación:

everything went as needed thank you

EDWARD Y. | Overall Experience |
Clasificación:

U-Haul Moving and Storage at Powers Blvd. have provided excellent service and storage for the past 6 years that I utilized the facility.

Douglas E. | Overall Experience |
Clasificación:

I was very impressed with the staff, facility and how well maintained the place was kept. Two thumbs up!

mike b. | First Impressions |
Clasificación:

Customer service it was great there

David L. | Overall Experience |
Clasificación:

everything was great

Adam D. | Overall Experience |
Clasificación:

Awesome staff. The best U-Haul experience to date!

Irven H. | First Impressions |
Clasificación:

Your salespeople should know their job that rules and regulations you should take that job seriously I know what's going on around them when I was there I saw several mistakes that were made .

brenda l. | First Impressions |
Clasificación:

Brandon and Damion were very helpful when i got there

Adam D. | First Impressions |
Clasificación:

The whole staff was friendly and professional. I was very impressed. One of the best if not best U-Haul locations I have ever used.

Ameerah R. | Overall Experience |
Clasificación:

Thank you

Larry D. | First Impressions |
Clasificación:

😎

Gregg P. | Overall Experience |
Clasificación:

Convenient location, clean facility.

Kari M. | First Impressions |
Clasificación:

Jake Logan was so helpful and gave me all the information I needed after leaving Public Storage since they don’t give all the information needed on their website. Everything is clean and nice!

Sabine M. | First Impressions |
Clasificación:

Branden Hawke did an awesome job for me and my Husband

Erika M. | Overall Experience |
Clasificación:

The staff, especially Angela and Lafayette, were extremely helpful and pro-active, which was much appreciated by my brothers and me, as we were under a lot of stress at the time.

kenneth a. | First Impressions |
Clasificación:

Very helpful

Teri M. | Overall Experience |
Clasificación:

Friendly helpful staff.

Victor J. | First Impressions |
Clasificación:

Great place, really clean and the owner is super nice.

DONALD G. | Overall Experience |
Clasificación:

Friendly and helpful staff.

Gilberto V. | First Impressions |
Clasificación:

Very good personal

kelly P. | Overall Experience |
Clasificación:

Staff was all nice, friendly, and professional. Facility clean and felt safe. However, I stood in line for almost half an hour Saturday to close out my contract. They were clearly understaffed.

PATRICIA H. | Overall Experience |
Clasificación:

I called about a refund for the amount of time that I had not used the unit until my next rental payment was due and the lady I talked with sounded like I would not get a refund but that she would ask

SYRETTA M. | Overall Experience |
Clasificación:

Is this facility gave assurance that my stored items were in good hands and that proved to be true. Thank you

Andrea P. | Overall Experience |
Clasificación:

Storage units were a lil pricey for the smaller ones maybe you should charge by the length of stay in the unit.

Anastacia B. | Reservation |
Clasificación:

Brandon was great. He took care of all my moving needs and can’t thank him enough.

karen m. | Overall Experience |
Clasificación:

They are very professional and kind people that work there. The facility is very nice, clean and well organized. I highly recommend this facility.

steven B. | Overall Experience |
Clasificación:

Great staff.

mike c. | Overall Experience |
Clasificación:

During my year long deployment I did not have anything to worry about. I knew my personal belongings were in the best capable hands. Thank you Uhaul for everything, you guys rock.

jessica m. | Overall Experience |
Clasificación:

Good customer service

Timothy F. | Overall Experience |
Clasificación:

its good

Carl S. | Overall Experience |
Clasificación:

Staff was awesome

DEBRA B. | Overall Experience |
Clasificación:

helpful & reliable staff; well-maintained facility; much better than others we have dealt with

Carl S. | Reservation |
Clasificación:

Great group. Awesome experience

michael w. | Overall Experience |
Clasificación:

The staff were very professional and courteous and they treated us like family meeting all our needs!

bill T. | Overall Experience |
Clasificación:

Great group of people and very helpful. I highly recommend them.

Gary D. | Overall Experience |
Clasificación:

The cargo door didn't work for the 1st month, and I was told by a “manager” I would get a refund for unused time when I left. GM wouldn’t honor it. More issues, but not enough space. Never again!

Keith J. | Overall Experience |
Clasificación:

A long wait line of people waiting to speak with a customer service representative is common at the Victor Place facility. Additional staff is very much needed.

Kevin W. | Overall Experience |
Clasificación:

Everything was great. I never worried about my items in storage.

bill T. | Reservation |
Clasificación:

Very friendly and helpful.

Robert S. | Overall Experience |
Clasificación:

I reserved a non climate controlled drive up storage unit through call center. When I arrived it was on the 2nd floor and climate controlled and no way to unload. Cancelled reservation. Disappointing.

MICHAEL M. | Overall Experience |
Clasificación:

I'm very happy to have closed out my storage at this facility after 14 years. I am now waiting for a refund, but have received Nothing informing me of my refund from the owner?!

ronald S. | Overall Experience |
Clasificación:

Very friendly and helpful staff.

Ben O. | Overall Experience |
Clasificación:

We had to pay a full months rent for five extra days of storage. Not the facilities fault. U-Haul should have a per day fee for extra days of use. I will not use U-Haul storage again.

brent d. | Overall Experience |
Clasificación:

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Sarah M. | Overall Experience |
Clasificación:

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SANDY G. | Overall Experience |
Clasificación:

I have used your facility for many years, and I will use it again if need to.

SHAWN H. | Overall Experience |
Clasificación:

Pretty upset that someone called me and told me my storage was empty. I had every I own in storage because I was over seas. I guess he looked at the wrong storage.

Aaren r. | Overall Experience |
Clasificación:

Than k you

Brandy S. | Overall Experience |
Clasificación:

Nice clean facility

Sarah K. | Overall Experience |
Clasificación:

I will use this facility again for any future needs.

tammy m. | Overall Experience |
Clasificación:

They rented the unit I reserved before I arrived and lied, claiming they never had one, but they had confirmed my reservation. Offered me 2 other units for $70 more than my reservation price.

DEBBIE S. | Overall Experience |
Clasificación:

Our son served 5 yrs with the marines then needed 3 years for school and the police academy. They are now in their new home. We are so thankful for U-Haul during these transition years.

David M. | Overall Experience |
Clasificación:

Cool place

Jeremy B. | Overall Experience |
Clasificación:

Catherine Speence is a great asset to your team. She was above a beyond helpful during my storage and trailer rental. Hope I spelled her name correctly.

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