Comentarios de los clientes para U-Haul Moving & Storage at Powers Blvd

Jordan the GM was extremely fantastic I appreciated his assistance very much!! Wish the Staff at victor Pl a safe holiday season and thankful for having them help now and always Ms. Pino

The staff was helpful , especially the gentleman who assisted me and checked me in. He was outstanding. I do feel like the trucks are fudging the mileage because I took a trip that was mapped out at 19 miles but was charged for 36.

Moved my daughter from Wisconsin to Colorado. The apartment she was moving into was unacceptable. Fortunately U-Haul gave us 30 day free storage as part of renting an enclosed trailer from Wi. to Co. We took advantage of that to find another place. That benefit was beneficial for us to find a new place for out daughter. Staff and facility was top notch. I would recommend to others.

The Manager who signed me in and then checked me out was wonderful! So friendly and helpful. I went to this location specifically because he was so awesome! I will always use this location for storage and truck rental. Thank you so much!

Jordan and team were efficient, competent, and friendly.

Moved my daughter from Wisconsin to Colorado with 5x8 enclosed trailer. The apartment turned out to be a disaster, lucky for us UHAUL gave a 30 free storage in return for our rental from Wisconsin. It was a savior. It gave us the time we needed to find a safe and clean apt to move her too while all of her stuff was safely stored indoors in a clean environment. Much appreciated.

Muy profesional el personal

The online experience gave me a larger storage than the facility had. The manager on-site was excellent and offered solutions to rectify the situation.

Jordan, Carson and all the staff have been efficient and helpful with excellent customer service. They make you feel as though they are invested in your welfare. Moving is emotionally stressful and seldom without issues and they have been right there easing the stress. So far it has been a positive experience. Thanks to all of them but especially to Jordan.

the man at the uhaul on Victor off of powers was wonderful. I don't think I've had a nicer customer service experience it was,made very simple and enjoyable.

Spiders Nests in the storage area, and the facility lighting didn't come on until after 8pm when it gets dark at around 7pm so trying to move things in the dark was challenging... multiple alarms were going off...

Great customer service for me. Cwc

Moving from Missouri to Colorado and needed a big facility to store our items before we can move into a house . The staff was very nice and kept the unit for us. Thanks for your help.

would like access after hours. Not a big deal but would be convenient

Courtney, Paul and everyone was very helpful and courteous.

The Below Average is due to having a new person working by herself on a Saturday morning, and with very little help, there were 8 people in line, it was hot and of course the stupid mask don't help, not sure why the air was not on. Every transaction was taken forever, people in line were getting frustrated, I wasted a lot of my time in line, when I could have been getting a lot of other things done.

We never worried about our belongings being in storage there. Very secure and great security measures.

I loved knowing my belongings stored at UHaul was secure and well taken care of

My belongings were stored for 2 years while I was overseas. Upon my return, everything was still clean and relatively dust free! I had easy access to remove my things, and the staff were incredibly helpful, friendly, and professional.

Top notch crew and facility.

To whom it may concern: Jordan always has a positive attitude when I walk in your establishment. Jordan should be training other managers within your organization.

Charisma uniqueness nerve and talent

The facility was clean and well maintained. The staff was awesome. I would recommend this facility to my friends

The customer service line is insane here. The alarm system never worked properly. Even though access hours were clearly stated online, the alarm system would claim we were not allowed into our unit at that time.

Everyone was super nice and helpful!! Thank you for making my storage needs a pleasant experience!

Huge line. Only one employee working. Waited over 30 minutes to be helped.

Jennifer the GM was a huge help getting me a storage unit asap! Very great facility and will use their trucks again!

Very friendly staff. Helpful, and easy to work with.

The lady who assisted me (I wish I remembered her name!!) on June 2 was SO great. Very personable and helpful. I actually had a nice time chatting with her while we handled my requests. :) Happy I chose this location.

Use of this facility for the past 10 years has been amazing!!! I appreciate the security features in place to ensure my belongings were closely safeguarded at all times. Military discount on monthly rental was awesome too!

After making my first payment I was then told we could have got the first month free if we rented a truck too. I eventually did end up renting a truck and was still told that didn't apply to me and it was too late for them to include me on that offer. The storage units just north of this location are constantly $25-$50 less per month than uhaul ended up being. Uhaul kept my stuff safe, along with the moths, but I will not be a return customer. Don't mention promos you can't actually give to the customer.

Jennifer was amazing and extremely helpful in my decision which size unit worked best for me! Todd L

Got a call stating my unit was locked open. Left work and traveling from another city to the storage. When I arrived they let me know that it was not my unit that was open. The employee was rude and dismissive about the situation and the manager never called me about the situation. They knew it was not my unit, and it was in the notes shortly after they called me but no one informed me it was the wrong unit.

Jen was rude to us, and while we called them multiple times (each time getting sent to a call center), not once did we get a call back. Luckily corporate call center was able to help us out. You would think during a pandemic they would be a little more understanding, but no, the manager was rude and didn’t get anything done to solve the problem.

Angela Moore and Jennifer Hudson are amazing

Jennifer was awesome! Thank you very much for your help keep up the great work!!

Thankyou fore all the help an great people

Very professional and customer friendly

Thanks!

Great personnel,would recommend this place to anyone. Rhino.

The folks there were very friendly and helpful. God bless the crew there!!!

I was there for over 3 years and had a wonderful and safe experience.

when my credit card was comprised and was unable to be processed at Uhaul. They had great customer service e-mailed me and called me to resolve. Very appreciated. Thank you for your service.

Could not access my unit during winter months due to your snow plow dumping all the snow in front of my unit. When brought to the attention of 3 employees. They didn't seem to care.

Everyone was very polite & went out of their way to assist us with our needs at the Powers & Victor location. We highly recommend this facility & had used their services for the past 14 months.

For the second time charge for gas and needle was to the right of 3/4 full which was agreed to be upon delivery.

Sarah was extremely helpful and made the experience easy. She was great!

Great Staff and facility! They are always friendly and willing to help.

Very pleasant employees.

Jenn and all of the staff was so very helpful and kind during the most stressful in my life. The facility was clean. If I ever need to store my things or use a truck, I will use this location. Thanks

Quick easy and informative.

The people that work at this facility went above and beyond to help me with storage and a long distance move and were so incredibly kind! I highly recommend their services!

Customer service exceptional.

Thank you for your friendliness, and understanding ,at times

Great place. Great staff!!

Good service and reliable trailer.

Thank you to Lafayette and his team! Excellent service and easy process!

Received excellent service and found overall experience very easygoing.

Price was a Lille high I thought.

My experience with this Uhaul Storage Facility off Powers & Victor was exceptional. The staff were all very friendly & helpful. We will definitely refer you to friends and associates! Thank you!

Service is extremely slow, and workers seem unsure of their own job duties. I bought a locker needing to unload at night. The 24/7 area was not working and they knew it, caused extra day uhaul rental.

N/A

Excellent, caring staff! Service was fantastice! I highly recommend using this U-Haul location.

very pleased with their facility

The one thing I will complain about is one day I ask a girl what does it take to be able to get into you storage unit 24 hours a day. She said I could do it for ten dollars and she was looking on her

everything went as needed thank you

U-Haul Moving and Storage at Powers Blvd. have provided excellent service and storage for the past 6 years that I utilized the facility.

I was very impressed with the staff, facility and how well maintained the place was kept. Two thumbs up!

Customer service it was great there

everything was great

Awesome staff. The best U-Haul experience to date!

Your salespeople should know their job that rules and regulations you should take that job seriously I know what's going on around them when I was there I saw several mistakes that were made .

Brandon and Damion were very helpful when i got there

The whole staff was friendly and professional. I was very impressed. One of the best if not best U-Haul locations I have ever used.

Thank you

😎

Convenient location, clean facility.

Jake Logan was so helpful and gave me all the information I needed after leaving Public Storage since they don’t give all the information needed on their website. Everything is clean and nice!

Branden Hawke did an awesome job for me and my Husband

The staff, especially Angela and Lafayette, were extremely helpful and pro-active, which was much appreciated by my brothers and me, as we were under a lot of stress at the time.

Very helpful

Friendly helpful staff.

Great place, really clean and the owner is super nice.

Friendly and helpful staff.

Very good personal

Staff was all nice, friendly, and professional. Facility clean and felt safe. However, I stood in line for almost half an hour Saturday to close out my contract. They were clearly understaffed.

I called about a refund for the amount of time that I had not used the unit until my next rental payment was due and the lady I talked with sounded like I would not get a refund but that she would ask

Is this facility gave assurance that my stored items were in good hands and that proved to be true. Thank you

Storage units were a lil pricey for the smaller ones maybe you should charge by the length of stay in the unit.

Brandon was great. He took care of all my moving needs and can’t thank him enough.

They are very professional and kind people that work there. The facility is very nice, clean and well organized. I highly recommend this facility.

Great staff.

During my year long deployment I did not have anything to worry about. I knew my personal belongings were in the best capable hands. Thank you Uhaul for everything, you guys rock.

Good customer service

its good

Staff was awesome

helpful & reliable staff; well-maintained facility; much better than others we have dealt with

Great group. Awesome experience

The staff were very professional and courteous and they treated us like family meeting all our needs!

Great group of people and very helpful. I highly recommend them.

The cargo door didn't work for the 1st month, and I was told by a “manager” I would get a refund for unused time when I left. GM wouldn’t honor it. More issues, but not enough space. Never again!

A long wait line of people waiting to speak with a customer service representative is common at the Victor Place facility. Additional staff is very much needed.

Everything was great. I never worried about my items in storage.

Very friendly and helpful.

I reserved a non climate controlled drive up storage unit through call center. When I arrived it was on the 2nd floor and climate controlled and no way to unload. Cancelled reservation. Disappointing.

I'm very happy to have closed out my storage at this facility after 14 years. I am now waiting for a refund, but have received Nothing informing me of my refund from the owner?!

Very friendly and helpful staff.

We had to pay a full months rent for five extra days of storage. Not the facilities fault. U-Haul should have a per day fee for extra days of use. I will not use U-Haul storage again.

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I have used your facility for many years, and I will use it again if need to.

Pretty upset that someone called me and told me my storage was empty. I had every I own in storage because I was over seas. I guess he looked at the wrong storage.

Than k you

Nice clean facility

I will use this facility again for any future needs.

They rented the unit I reserved before I arrived and lied, claiming they never had one, but they had confirmed my reservation. Offered me 2 other units for $70 more than my reservation price.

Our son served 5 yrs with the marines then needed 3 years for school and the police academy. They are now in their new home. We are so thankful for U-Haul during these transition years.

Cool place

Catherine Speence is a great asset to your team. She was above a beyond helpful during my storage and trailer rental. Hope I spelled her name correctly.