Customer Reviews for U-Haul Moving & Storage at Northwest Highway

6,942 comentarios

9929 Harry Hines Blvd   Dallas, TX 75220
(Next to Northwest Dallas Police on the westside East of loop 12)

(214) 351-6483

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.

Servicios en esta ubicación:

Contáctanos

(214) 351-6483

9929 Harry Hines Blvd
Dallas, TX 75220
(Next to Northwest Dallas Police on the westside East of loop 12)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Shaukat B.  |  Overall Experience 
Clasificación:
1.0

Nothing about my experience was good! The manager used my race against me. I've never been more humiliated and degraded. If I was not so desperate for a unit I work off walked out. The way he talked to me and the things he made me do was so racist. To say he humiliated me would not be accurate. The manager did mentally attack my character and fellas if I'm slightly above dirt beneath his feet.

LOUIS G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Hadassah M.  |  First Impressions 
Clasificación:
1.0

Staff I dealt with were inept and condescending.

John H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tariq H.  |  First Impressions 
Clasificación:
4.0

Need more staff, only one person running the sales counter and he keeps complaining that he is supposed to clock out.

Ruben S.  |  First Impressions 
Clasificación:
3.0

Short handed in the beginning, long wait times, phone never answered. Was told about quality of customer care, was told to get out and ask people to apply for jobs. That didn't set well. Non apologetic for any additional wait times that I had during my time. I partially blame Covid, but management could have been more forthcoming with some level of empathy and concern.

Jeremy J.  |  Overall Experience 
Clasificación:
3.0

Building key card needs fixing key card on building 3000

adan c.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

FAITH U.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

WENDEL J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ROSHONDA E.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashlee D.  |  Overall Experience 
Clasificación:
5.0

I truly enjoyed meeting Kourty, George, Ross and Raven. They were so kind and helpful and maintained great conversation.

CHARMANE T.  |  First Impressions 
Clasificación:
5.0

Thank you look forward to working with you in the very near future.

PETER M.  |  Overall Experience 
Clasificación:
5.0

They were great. I rented here for about a year. It was secure and the staff was always helpful and friendly.

Tiffany J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Garrett F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandi G.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Chelsea B.  |  Online Move In 
Clasificación:
4.0

Just a recommendation because my experience was great overall. There could be lighting in the actual storage unit. Motion detected preferably so people don't forget to turn it off and waste electricity. Also it was super hot in the unit I was in. Maybe some type of air flow. I had an upstairs unit and it was difficult going up and down with no air circulating.

Cristina A.  |  First Impressions 
Clasificación:
1.0

Never again

piero r.  |  Overall Experience 
Clasificación:
1.0

I hate to say it but this is the worse uhaul I ever had to encounter the workers is very unprofessional and they didn’t even try to contact me in no way I had to call a few times so I went by and still was not any information that I wanted to hear so again I didn’t talk to the Manager at All

Martha P.  |  Overall Experience 
Clasificación:
5.0

Busy but helpful

David H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kyanna L.  |  First Impressions 
Clasificación:
4.0

Updating the Uhaul to have a USB port would make this excellent. I would look at other options if I have to drive 1000 miles again to see if there are USB ports. Other than that I had no issues. It uses a ton of gas.

Clarence E.  |  First Impressions 
Clasificación:
4.0

Gate to storages need to be accessed longer in the evening at least until 10:00 pm each night for moving in or out.

Sherrie L.  |  First Impressions 
Clasificación:
5.0

Great service from check in clerk. No problem so far. Again, I am just moving in.

Tito M.  |  First Impressions 
Clasificación:
5.0

Been using y'all for a very long time... Thanks for keeping my stuff safe!

CHRISTOPHER O.  |  Overall Experience 
Clasificación:
5.0

Good service Excellent

JOHN M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Diego N.  |  Overall Experience 
Clasificación:
4.0

I spoke to your call in customer service recently and they were very helpful.

Albert S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

jeannette u.  |  First Impressions 
Clasificación:
1.0

El cliente no dejó un comentario.

Kailan A.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

ELENA O.  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

JESSICA B.  |  Overall Experience 
Clasificación:
5.0

The staff was welcoming and friendly. They really took their time and explained all they had to offer. I would definitely recommend.

Tiffany J.  |  First Impressions 
Clasificación:
5.0

Wow, great job by the team, thanks.

Mark W.  |  First Impressions 
Clasificación:
5.0

I would like to thank David the manager Amber and Corey they gave came out their way to provide the excellent service. The call centers do not provide the same at all. Thank you for perfect services.

Tywanda M.  |  First Impressions 
Clasificación:
2.0

Wait times over the phone and in-store are too long and tedious. Gate systems not working, so I was unable to get in or out of the gate without the busy staff's assistance. I did not have a good visit

Talarisha B.  |  First Impressions 
Clasificación:
4.0

The only Issue I had was the upstairs storage really needs an elevator or a ramp. Trying to drag a 3 bedroom house upstairs is a heart attack looking to happen! Otherwise, Service was great!

CHRISTOPHER O.  |  First Impressions 
Clasificación:
4.0

Great customer service. Everyone was very helpful. Storage was clean.

Debra p. | Reservación
No se han enviado comentarios para esta ubicación.

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