Comentarios del cliente para U-Haul Storage at North Division

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Storage at North Division

Grado total:

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MARLEEN N. en

Grado:

El cliente no dejó un comentario.

Erin M. en

Grado:

I was given the truck slightly over 1/4 tank full and used it very sparingly for an event for my non-profit. when I returned it I realized I had forgotten to put a little gas in to get it to the original level. I told the employee when I realized it and was fine with paying the Uhaul gas rate. I was then surprised to find out there was an additional fee because the tank was slightly under 1/4. Due to timing I had to accept the fee but am disappointed. Had I been given a truck with even half a tank of gas, and the limited driving I did, I wouldn't have had to incur this extra cost.

Christian M. en

Grado:

Went to return the van I rented and the employee that helped me through the return process was very helpful and kind

Dan D. en

Grado:

Hard to check in after hours. Taking pictures and uploading them hard. Took 25 minutes. Need to have an option to drop and call Thanks Dan

rod B. en

Grado:

The front desk could be a little more friendly. A smile goes a long way.

Michael B. en

Grado:

Phone check in did not work well. I had to check in at the desk. Then when asked to take picture of mileage, the pic was rejected, probably because they had to swap trucks. However the folks there at pickup and drop off were courteous and professional.

Sophia-Yvonne M. en

Grado:

El cliente no dejó un comentario.

Margaret W. en

Grado:

Great service. Helpful friendly efficient employees.

mark E. en

Grado:

Front desk person was dirty in appearance, ring in her lip, not professional. She was able to get me hooked up and on my way, I was distracted by her appearance. She was nice enough but needs to learn the value of professionalism no matter what line of work she pursues.

Cindy R. en

Grado:

Despite being severely understaffed, as is so often the case nowadays, it was evident that the staff was dedicated and thorough. Since there were no other requests to rent the van I was using, I was allowed to extend my rental time when my help was late in arriving which was a great relief to me. Thanks for understanding and making allowances for the unexpected. You were great!

Gary G. en

Grado:

El cliente no dejó un comentario.

Jeffrey K. en

Grado:

El cliente no dejó un comentario.

Stephen W. en

Grado:

El cliente no dejó un comentario.

Richard B. en

Grado:

I checked in online the night before including loading in drivers license but when I picked up the trailor the following morning, the system had not saved all my data and we had to do it again.

Thomas S. en

Grado:

When returning a truck please have someone verify the drop off location if is going to be changed.

Michael C. en

Grado:

El cliente no dejó un comentario.

Alice F. en

Grado:

El cliente no dejó un comentario.

Barry M. en

Grado:

El cliente no dejó un comentario.

Lance L. en

Grado:

El cliente no dejó un comentario.

ABDALLAH A. en

Grado:

El cliente no dejó un comentario.

Rayneil S. en

Grado:

Everything at this U-haul store is great except I wish there were more people to assist customers.

Michael W. en

Grado:

El cliente no dejó un comentario.

Megan B. en

Grado:

When we first arrived we asked about size and price and the front the desk gal was so incredibly snotty and rude treated us like we were idiots for not knowing then when we told her oh we had not seen the signs and had never been in she proceeded to talk down to us and and tells us now you know rushed us through the whole process was not helpful and was just strait up awful honestly very unprofessional

Barbara B. en

Grado:

El cliente no dejó un comentario.

Paul D. en

Grado:

I don’t like being coerced into buying insurance.

DON P. en

Grado:

The trailer just could have been swept out better. It had some left over crushed rock (looked more like rock than maybe glass). There wasn't much, but it wasn't really what I wanted in my yard. The staff was all courteous and helpful. Despite the rock in the trailer, the experience was excellent overall.

William G. en

Grado:

Excellent facility with outstanding customer service ????

Stanley W. en

Grado:

Trailered my 2010 H-D Heritage Softail 1,450 miles from Spokane, WA to Casa Grande, AZ without incident and the trailer worked perfectly. The staff was breat at both ends.

DOUGLAS A. en

Grado:

El cliente no dejó un comentario.

Kylen O. en

Grado:

Be more friendly. Don’t act like a dick... Robert

BRUCE M. en

Grado:

El cliente no dejó un comentario.

Frederick W. en

Grado:

El cliente no dejó un comentario.

Jim D. en

Grado:

Lots of road noise in 20 foot van otherwise great

JAMES MICHAEL M. en

Grado:

Always professional. Good people.

Tory R. en

Grado:

El cliente no dejó un comentario.

alex F. en

Grado:

Can’t think of anything. Great customer service.

KENNETH M. en

Grado:

In and done in ten minutes!!!

Linda R. en

Grado:

I had to ask for someone to open the units. I couldn’t secure my unit without help to lock it up.

Jessica S. en

Grado:

The only problem I had was this U-Haul facility reserving a u-box at another facility. They didn’t call the U-Haul to notify them so they could get one ready, but everything did work out eventually.

Casey B. en

Grado:

Staff was great. Truckstop bathroom flavored oderizers were annoying. Theres no elevator at N.Division storage. That was inconvenient. Those are my critisisms. Storage arrangement worked well.

Kevin w. en

Grado:

They took care of our storage needs.

donald l. en

Grado:

Everyone was happy to help me

dee j. en

Grado:

Robert and staff are very helpful!!

Kari T. en

Grado:

I appreciated the helpfulness and friendliness of the staff. They were very accommodating to my moving needs. Thanks you guys!