Comentarios del cliente para U-Haul Moving & Storage at Nellis Blvd

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage at Nellis Blvd

Grado total:

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Gary N. en

Grado:

El cliente no dejó un comentario.

Lazaro C. en

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El cliente no dejó un comentario.

Kenneth A. en

Grado:

El cliente no dejó un comentario.

ramon V. en

Grado:

Charles Melton customer service rep is professional and friendly.

sherry L. en

Grado:

El cliente no dejó un comentario.

Jane C. en

Grado:

El cliente no dejó un comentario.

Ralph S. en

Grado:

El cliente no dejó un comentario.

Fedor R. en

Grado:

El cliente no dejó un comentario.

Daniel M. en

Grado:

El cliente no dejó un comentario.

Kimberly T. en

Grado:

Great job

Michael KORY H. en

Grado:

Everything went off as planned picked up 26' truck everything was clean and the ppl were great to work with.. Always like using U-Haul because of the friendly and helpful staff. Will highly recommend

Daniel A. en

Grado:

El cliente no dejó un comentario.

Dorothea B. en

Grado:

El cliente no dejó un comentario.

Rafal P S. en

Grado:

El cliente no dejó un comentario.

Michael F. en

Grado:

It was pretty busy when I first got there so maybe have 2 people checking out equipment. I mean one came and I really was only in line about 7 minutes, but it would move things around faster

Esaul M. en

Grado:

Everything is ok but need to provide more information about check in and out

Eric E. en

Grado:

El cliente no dejó un comentario.

Brooke O. en

Grado:

The staff working were extremely unprofessional. I made a reservation a week in advance for a closed trailer and went to pick up and they had no closed trailers. It ruined my camping trip. I contacted customer service and was told that there was nothing they were going to do. My advice to ensure better customer service would be to honor your customers who make reservations. I was sent to 2 different locations and recieved poor customer service at both. Called customer service and received the same poor customer service. I requested that the recording of the conversation be sent to my email when I called customer service and she said absolutely no problem and hung up on me. Needless to say I never received the copy of the recording.

Louis H. en

Grado:

El cliente no dejó un comentario.

Jeanette S. en

Grado:

Some of the team Members were lazy and made the good people look bad

Wilbert O. en

Grado:

El cliente no dejó un comentario.

ray m. en

Grado:

El cliente no dejó un comentario.

Abelardo M. en

Grado:

El cliente no dejó un comentario.

Jamal W. en

Grado:

Everyone there is great especially the Gm and one guy who stands out name Shane.

Kevin M. en

Grado:

El cliente no dejó un comentario.

Felicia B. en

Grado:

Me and my daughter was in and out whole staff was nice great team!

Gloria C. en

Grado:

El cliente no dejó un comentario.

Tiara H. en

Grado:

Rosetta is the best! Thank you for all of your help.

Joseph K. en

Grado:

El cliente no dejó un comentario.

Arthur A. en

Grado:

Everything was awesome and handled with professionalism. Great experience!

John L. en

Grado:

I did inform U-Haul that pins in the steering were loose and the truck wanted to drift to the left. And I do understand that the owner of U-Haul is a military veteran and for some reason he doesn't feel it necessary to give a discount to veterans or to senior citizens most businesses will do that it would be really kind and nice if we could get at least a 10 to 20% discount it is something to think about maybe you could increase your business who knows

WILLIAM W. en

Grado:

Destini was the embodiment of customer service. Clearly this location is well managed, as the employees had a solid report with each other.

Stephanie G. en

Grado:

El cliente no dejó un comentario.

Elliott C. en

Grado:

I used this facility to return a one way rental. Very helpful and professional.

Kimberly T. en

Grado:

El cliente no dejó un comentario.

David G. en

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El cliente no dejó un comentario.

Ashley B. en

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El cliente no dejó un comentario.

Brenda R. en

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El cliente no dejó un comentario.

Lawrence N. en

Grado:

El cliente no dejó un comentario.

Theresa W. en

Grado:

El cliente no dejó un comentario.

Lloyd W. en

Grado:

El cliente no dejó un comentario.

Sherry M. en

Grado:

El cliente no dejó un comentario.

Dwight H. en

Grado:

The Young Lady that assisted me at this Location...I don't remember her Name but she's the General Manager...her Service was Excellent.

Amy B. en

Grado:

El cliente no dejó un comentario.

Daniel B. en

Grado:

El cliente no dejó un comentario.

wayne w. en

Grado:

El cliente no dejó un comentario.

Linda O. en

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El cliente no dejó un comentario.

Miguel R. en

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El cliente no dejó un comentario.

Crystal M. en

Grado:

El cliente no dejó un comentario.

marco s. en

Grado:

El cliente no dejó un comentario.

tracy a. en

Grado:

Excellent Excellent Excellent Staff and Vehicle.

rose b. en

Grado:

Thanks

Miguel G. en

Grado:

El cliente no dejó un comentario.

Amber M. en

Grado:

El cliente no dejó un comentario.

DAVID P. en

Grado:

El cliente no dejó un comentario.

John P. en

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El cliente no dejó un comentario.

Kylian H. en

Grado:

El cliente no dejó un comentario.

Chay R. en

Grado:

The truck smelled so bad of cig smoke and ashes all over the truck..gross..I let the front desk know but they just said sorry

gerald s. en

Grado:

I was going to take the southern route east and a tech named Christopher told me that I did not have too. He assured me that even towing a truck 2000 miles through the Rockies would be fine. It was not. 40 to 45 MPH!!! It was a horrible trip. Then I had to stop in Colorado to BUY wiper blades because they did not work when needed. Not happy.

Margarita L. en

Grado:

A very Clean and Secure Storage Facility !

Edna D. en

Grado:

El cliente no dejó un comentario.

Ana M. en

Grado:

El cliente no dejó un comentario.

Margie B. en

Grado:

Thank you, I'm sure your next customers will be very satisfied.

DONNIE J. en

Grado:

Very easy process with good prices and cool staff

Paul H. en

Grado:

El cliente no dejó un comentario.

Greg M. en

Grado:

El cliente no dejó un comentario.

carlos p. en

Grado:

El cliente no dejó un comentario.

Nicholas B. en

Grado:

El cliente no dejó un comentario.

Gloria J. en

Grado:

Rosita was wonderful and helpful!

NEVEAH R. en

Grado:

No improvements needee. Sheryl was EXTREMELY helpful. I rented one of the smallest storages and i questioned if all of my stuff would fit in the storage. Sheryl came to check to see how i was doing and she organized and put all of my things in the store. Sheryl is AMAZING.! She completely changed my feelings about uhaul. Because of Sheryl i will continue to go to uhal for my storage needs.

Jayne V. en

Grado:

El cliente no dejó un comentario.

Paul T. en

Grado:

? I've always used the Nellis U-Haul and haven't ever been disappointed with any aspect of getting my things moved.

TAKETCHIA B. en

Grado:

El cliente no dejó un comentario.

DON M. en

Grado:

El cliente no dejó un comentario.

Jessica G. en

Grado:

Fast and painless! Quick service, super friendly and easy :)

vilma m. en

Grado:

El cliente no dejó un comentario.

Larry H. en

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El cliente no dejó un comentario.

Amanda B. en

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El cliente no dejó un comentario.

Margaret D. en

Grado:

El cliente no dejó un comentario.

Eric S. en

Grado:

This location was great and so helpful. I would recommend them to anyone who is looking to move.

Adilene M. en

Grado:

El cliente no dejó un comentario.

Kyle K. en

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El cliente no dejó un comentario.

sheena T. en

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El cliente no dejó un comentario.

Debra G. en

Grado:

El cliente no dejó un comentario.

DENNIS P. en

Grado:

Don’t call the customer the day of pick up and tell them that u don’t have the trailer available that they reserved a month ago. You added 2 hours to our move. Very inconvenient.

Dennis W. en

Grado:

El cliente no dejó un comentario.

ANDREW M. en

Grado:

Standing in line to be helped could be improved.

Randy H. en

Grado:

El cliente no dejó un comentario.

Ronardo W. en

Grado:

El cliente no dejó un comentario.

Jessica Z. en

Grado:

El cliente no dejó un comentario.

Ricardo D. en

Grado:

excellent service

jose r. en

Grado:

El cliente no dejó un comentario.

Dennis K. en

Grado:

My only comment is I really do not understand all the charges after I brought the truck back. there was an extra $5.12 charge I really do not understand. Also there was a hand truck and pads in the truck I did not ask for nor need. Did I pay for these? Indeed the pads were actually in the way.

MARK O. en

Grado:

The same as I've been treated at the location

tony v. en

Grado:

My forth time at this location, Always the same great service

Margarita L. en

Grado:

I was very impressed by the courtesy and professionalism by all the staff at this location. Well done!

Florence A. en

Grado:

I would gladly recommend people to come to this place of business.....I would not tell them or let them do business with the one uhaul company in the springs off GOGs they give you broken equipment

Valerie G. en

Grado:

El cliente no dejó un comentario.

Miguel X. en

Grado:

El cliente no dejó un comentario.

Neftali C. en

Grado:

All personal is friendly, Manager. Every single associate. Is profecional . Helpful on all are need .

Damon T. en

Grado:

El cliente no dejó un comentario.

Michael H. en

Grado:

Great service, Clean truck, professional people.. Excellent experience.

Angelene B. en

Grado:

I found no problems. The customer service was excellent. Thank you

John I. en

Grado:

quick, easy, rental process and return

Marsha E. en

Grado:

El cliente no dejó un comentario.

Melvyn M. en

Grado:

El cliente no dejó un comentario.

Solon T. en

Grado:

El cliente no dejó un comentario.

precious g. en

Grado:

Love the manger I didn't get her name but we was stressing out about moving in a storage and it was one left and she was helpful sweet kind hearted she is awesome thanks .

Lovella D. en

Grado:

El cliente no dejó un comentario.

Tierra D. en

Grado:

El cliente no dejó un comentario.

Nicole S. en

Grado:

Wasn’t overly friendly and not welcoming.

Mark R. en

Grado:

One of the staff had a very unfriendly attitude Other staff were great.

Tim T. en

Grado:

El cliente no dejó un comentario.

richard g. en

Grado:

I don't remember the ladies name but she knew her job and she was very fast and very pleasant thank you very much!!

TAKETCHIA B. en

Grado:

El cliente no dejó un comentario.

Arturo V. en

Grado:

El cliente no dejó un comentario.

crystal m. en

Grado:

El cliente no dejó un comentario.

Adrian R. en

Grado:

El cliente no dejó un comentario.

Kevin K. en

Grado:

El cliente no dejó un comentario.

Albert C. en

Grado:

The salesperson Daniel lie to me about a 10 van and then another customer came in and got the van I was trying to rent. And the other had No Reservations then when I came to turn the truck back I was feel like they did not like black there the first time I had a bad experience

debbie r. en

Grado:

El cliente no dejó un comentario.

Jesus G. en

Grado:

El cliente no dejó un comentario.

richard j p. en

Grado:

El cliente no dejó un comentario.

zsequiel L. en

Grado:

The staff was very helpful

scott l. en

Grado:

El cliente no dejó un comentario.

Ed F. en

Grado:

El cliente no dejó un comentario.

Kerry C. en

Grado:

I had a storage here for 4 yrs. It was affordable and very secure. I reserved a trailer to collect my belongings and it was there on time when I showed up. Very helpful and friendly.

JERMAINE V. en

Grado:

Sherry and Destini where very professional and caring.

Crystal M. en

Grado:

Great

Vernard F. en

Grado:

Nothing

ronald q. en

Grado:

Continue the excellent service that you are providing

Terry L. en

Grado:

El cliente no dejó un comentario.

Marc A. en

Grado:

El cliente no dejó un comentario.

angelo d. en

Grado:

El cliente no dejó un comentario.

Sondra C. en

Grado:

El cliente no dejó un comentario.

Jovana S. en

Grado:

Rikki was very nice and accommodating with my last minute changes. Thank you.

Aaliyah H. en

Grado:

Associate called me @7:30asaying she had a 10 am reservation and I told her that I would be there by 10am . Got there at 9am and rices where the the same as online reservation. $60.00 at signature and $20.00after drop off . Was quoted 39.00 plus per mile use. I’m disputing my charges and expect a call to discuss my recent experience. Best Regards

angela t. en

Grado:

All of U Haul Associate is excellent. Thank you.

raymond b. en

Grado:

Advise of any existing damages inside and out

Mark C. en

Grado:

El cliente no dejó un comentario.

lizbeth b. en

Grado:

El cliente no dejó un comentario.

Melinda C. en

Grado:

El cliente no dejó un comentario.

Wally K. en

Grado:

El cliente no dejó un comentario.

dale m. en

Grado:

Quick drop off and easy to get through

STACEY W. en

Grado:

El cliente no dejó un comentario.

Hansel B. en

Grado:

El cliente no dejó un comentario.

Foyds S. en

Grado:

Not a thing comes to mind. Keep up the great work.

Gorge R. en

Grado:

El cliente no dejó un comentario.

Victoria O. en

Grado:

Everyone has been super. Please extend my appreciation to everyone

philip n. en

Grado:

El cliente no dejó un comentario.

Adolfo R. en

Grado:

El cliente no dejó un comentario.

Francisco O. en

Grado:

El cliente no dejó un comentario.

Brian S. en

Grado:

El cliente no dejó un comentario.

freddy r. en

Grado:

Very Friendly

Clifford Y. en

Grado:

El cliente no dejó un comentario.

Liza D. en

Grado:

El cliente no dejó un comentario.

wes g. en

Grado:

El cliente no dejó un comentario.

JAMES S. en

Grado:

El cliente no dejó un comentario.

Joel H. en

Grado:

Good friendly staff

Rene R. en

Grado:

El cliente no dejó un comentario.

laurie w. en

Grado:

El cliente no dejó un comentario.

Kathy K. en

Grado:

Service was great and personal was very well informed

Richard S. en

Grado:

El cliente no dejó un comentario.

lydia m. en

Grado:

El cliente no dejó un comentario.

Anthony V. en

Grado:

El cliente no dejó un comentario.

Daniel P. en

Grado:

El cliente no dejó un comentario.

Brian H. en

Grado:

To whom in concerns about the worst rental experience I have ever had with uhaul!! 1st I made arrangements a month in advance!! 2nd we had a receiver installed that I will never use that cost me 300$ and some change!! 3rd we let them know for the 2nd time a week in advance that make sure we have a trailer to tow home that is why we installed the receiver they stayed no problem!!! 4th time in contact with uhaul they sent me a email saying we have a trailer the night before!! 5th a hour before I pickup the trailer they say they don’t have any and offer me a 6x12 witch is to big for my Dodge Journey with a tow weigh of 2000lbs witch I would of not been able to tow barley. 6th I had to imply a truck was the only way for this to work but it cost me the same to rent it but the receiver that I just installed threw uhaul is now pointless plus all the extra gas at 232$ And 326.28 for the truck and 376.27 for the receiver that won’t be use. This is by far my worst experience with uhaul and I will never recommend uhaul to friends and family.

JARENA J. en

Grado:

El cliente no dejó un comentario.

Brian P. en

Grado:

El cliente no dejó un comentario.

David Mark M. en

Grado:

El cliente no dejó un comentario.

sergio b. en

Grado:

Great experience, very informative, would come back again and recommend to family m friends.

will p. en

Grado:

Uhaul truck broke down in California towards national city California. Couldn't get home. Horrible service. Windshield wiper fell off due to being zip tied on and was in heavy rain driving. Almost we

Paul B. en

Grado:

Thanks

Teneeka A. en

Grado:

Thank God for uhaul.....And thank you Uhaul for making a way. Uhaul was there for me.

Lizette J. en

Grado:

My whole experience was great, everyone went over and beyond my expectations. Very helpful thank you for all your help

Deborah S. en

Grado:

II like the indoor storage unit and very secure and staff are very friendly.

Ashley S. en

Grado:

I love this storage and how they keep it secure and climate control. Employees are so awesome and they provide such an amazing experience with their customer service. Thank you

robert s. en

Grado:

Excellent service

Yesenia G. en

Grado:

My First time renting A trailer overall good experience, friendly and helpful staff.

brittany c. en

Grado:

Excellent service all the way around

Paul B. en

Grado:

Customer service was excellent, attention to my needs were met 100 percent.

elizabeth j. en

Grado:

I did the early check in on my computer and did that make a difference! I was in and out with the truck in minutes! The man who waited on me was courteous, professional and pleasant! Thanks!!

Mary T. en

Grado:

Nice staffing

Jack H. en

Grado:

Very friendly and professional. The check in on the return was painless. Very quick and no wasted time. Explanation on storage was very good and clear. Thank you

BETH S. en

Grado:

My unit was burglarized several times. Need to do something about after hours access, as that is when the burglaries happen.

Tanya G. en

Grado:

The general manager was very helpful. I appreciate Sherry.

virginia b. en

Grado:

The management team were very friendly and helpful when I set up the unit. They took the time to help me select a unit that was convenient for me and explain the fees and usage.

ronnie b. en

Grado:

You don't leave enough space for a real comment. Just say, I have had 3 major, bad experiences with UHaul. I did not choose this company, my son did. 3 breakdowns, burned out engine on a 2500 mi move

Ideya D. en

Grado:

Customer service was above and beyond..Thank you.

Rose G. en

Grado:

The staff were friendly and curtious. the storage facility was clean and well lit. the experience was pleasant and I would recommend to family and friends.

Mickey W. en

Grado:

Facility was always clean and secure... Staff was always happy and willing to help when needed. They are VERY knowledgeable and friendly... Always looking to go above and beyond to help out customers

Tristan H. en

Grado:

Would use again and recommend.

Jacqueline C. en

Grado:

Very clean great staff but the hours didn’t work for me they close to early

DEBORA S. en

Grado:

I moved out on Sat. 8/25/18. My rent was due on 9/4/18. After everything was out I went to the office to close out an I should have had a refund of 10 days. The guy said Sorry no refund for the days.

Kendra P. en

Grado:

I was in a hurry and I was able to get information and get the storage I needed without any hassles.

leslie n. en

Grado:

They were awesome.

Darla A. en

Grado:

Super facility and staff

Nelson B. en

Grado:

Great place for my needs,clean secured friendly staff... very busy all the time

ray b. en

Grado:

Great service.

brian h. en

Grado:

N/A

CHARLES P. en

Grado:

Great customer service staff

mario m. en

Grado:

Great friendly place to store your personals,furniture and what ever you want.secure place would recommend to anyone.

Collette W. en

Grado:

Very nice experience with all staff members.

james m. en

Grado:

They tried to charge me for "damage to the lock".. $75 for a simple metal slide lock that couldn't be more than $15..