Customer Reviews for U-Haul Moving & Storage at National Rd

1,723 reviews

5900 National Rd E   Richmond, IN 47374
(S Of I-70)

(765) 935-4434

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Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
Special Operating Hours
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed
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  • 5/6/2024: Closed
  • 5/7/2024: Closed

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Services at this Location:

Contact Us

(765) 935-4434

5900 National Rd E
Richmond, IN 47374
(S Of I-70)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
Special Operating Hours
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 4/1/2024: Closed
  • 4/2/2024: Closed
  • 4/3/2024: Closed
  • 4/4/2024: Closed
  • 4/5/2024: Closed
  • 4/6/2024: Closed
  • 4/7/2024: Closed
  • 4/8/2024: Closed
  • 4/9/2024: Closed
  • 4/10/2024: Closed
  • 4/11/2024: Closed
  • 4/12/2024: Closed
  • 4/13/2024: Closed
  • 4/14/2024: Closed
  • 4/15/2024: Closed
  • 4/16/2024: Closed
  • 4/17/2024: Closed
  • 4/18/2024: Closed
  • 4/19/2024: Closed
  • 4/20/2024: Closed
  • 4/21/2024: Closed
  • 4/22/2024: Closed
  • 4/23/2024: Closed
  • 4/24/2024: Closed
  • 4/25/2024: Closed
  • 4/26/2024: Closed
  • 4/27/2024: Closed
  • 4/28/2024: Closed
  • 4/29/2024: Closed
  • 4/30/2024: Closed
  • 5/1/2024: Closed
  • 5/2/2024: Closed
  • 5/3/2024: Closed
  • 5/4/2024: Closed
  • 5/5/2024: Closed
  • 5/6/2024: Closed
  • 5/7/2024: Closed

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Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Jennifer Hensley  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ERIC EARLYWINE  |  First Impressions 
Rating:
5.0

Some clarification for using the disarm box first would have been helpful, but we figured it out

Martha Grimm  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

TOBY WRIGHT  |  First Impressions 
Rating:
5.0

Sarah you were great you made the experience very warm,the few times I spoke to you on the phone you put my mind to ease at our move there, as I was having doubts about our decision. Thank you for being warm and kind and if everyone is as warm as you our decision to move there is going to be a great one. Keep up the good work you never know who you might impact. Thank you! Sally and William Wheeler

William Wheeler  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Myra Russell  |  Overall Experience 
Rating:
4.0

Roll up door is rusty needs to be serviced or replaced need someone with muscle to come with me to open roll-up

victoria mcginnis  |  First Impressions 
Rating:
5.0

I couldn't be more satisfied with the thoughtful , professional attitude and above average knowledge of the General Manager , Sarah Taylor on a very cold 🥶 early morning ., Thank you once again ! Highly recommend U-Haul moving and self storage of Richmond Indiana

ERIC GRAP  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

tamra rich  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JESSICA IRWIN  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

BONNIE TSCHIRGI  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

tamra rich  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mike Peters  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Nicol McCurdy 
Rating:
5.0

Richmond east side lady in office and Greg first class

Greg Newton  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kari Koons  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lindsey Wampler  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

patty trace  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Chelse Collins  |  Overall Experience 
Rating:
5.0

Truck was clean and drove well. Service was excellent.

ken harris  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brandy Sheckles 
Rating:
5.0

Customer did not leave a comment.

Carla Alfrey  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Gary Rogers 
Rating:
5.0

Customer did not leave a comment.

Miguel Bautista 
Rating:
3.0

I hurried and got back at 4:50 pm, and they had already closed. The mileage was 20 miles off when I left. They said it couldn’t be fixed until the truck was returned which is why I tried getting back before they closed. I guess I’ll find out if I get charged for their mistake or not.

Adam Green 
Rating:
5.0

The guy in there with the beautiful young woman was kind of rude and mean to her. But she was amazing and quite the eye catcher

Jeremiah Justice  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dan Jellison 
Rating:
5.0

problem with my reservation was handled easily , with explanation that I understood .got the storage I need .

Helen Fay Milliron  |  First Impressions 
Rating:
5.0

Great service as always fantastic people to work with

Michael Woolums 
Rating:
5.0

Customer did not leave a comment.

Lisa Edwards 
Rating:
5.0

Appreciated the good service

Peter Winkler 
Rating:
5.0

Customer did not leave a comment.

Kevin Johnston 
Rating:
5.0

The drive’s seat had significant rips in its covering. The knob for the headlights is not set well in the dashboard. It’s a big hassle to use.

Jefferey Bowden 
Rating:
5.0

Customer did not leave a comment.

Stephen Pratt 
Rating:
4.0

Customer did not leave a comment.

Anita Thomas 
Rating:
5.0

So easy and convenient to rent a van from this location. The staff is also lovely.

Kristine Howard 
Rating:
5.0

Customer did not leave a comment.

Patrick Juday 
Rating:
5.0

Very accomidating.

jason turner  |  Overall Experience 
Rating:
1.0

Tell them too stop stealing peoples money and wallets. Crissendra too be exact. And the manager tae helped her do it.

Bryan Burdette 
Rating:
5.0

Nothing.

TROY MULLIN 
Rating:
5.0

Customer did not leave a comment.

Denise Kelley 
Rating:
4.0

No one there at the time was able to help me adjust the mirrors. However, I would like to say that getting the truck was a very easy process.

David Reiz 
Rating:
5.0

Customer did not leave a comment.

Ron Bauman 
Rating:
1.0

I was going to get the van for 19.95@$.59 per mile they talked me into getting the 10ft which is $.79 per mile. I didn’t need the space and they told me I would. I could have saved $.20 per mile. I am a single mother of 6 doing EVERYTHING Alone so saving money is a must and they just cost me extra for no reason so disappointed!

amber sheets 
Rating:
5.0

Everything was exactly what we needed it to be. Thank you.

Evelyn Gordon 
Rating:
4.0

Customer did not leave a comment.

Frank Seal 
Rating:
4.0

Customer did not leave a comment.

Susan Wade 
Rating:
5.0

Have broom, dust pan and Trash can to clean out trucks available.

Pamala Hauser 
Rating:
5.0

Customer did not leave a comment.

John McPherson 
Rating:
3.0

Customer did not leave a comment.

Jennifer Yarborough 
Rating:
5.0

Nice job to the Richmond team

Melissa Schidecker 
Rating:
1.0

Meter was wrong odometer was right. I drove 11 miles estimated 15. I put $2 in gas in for 11 miles they say I still owe $6. How in the hell am I paying $8 to drive 11 miles on a 9ft van.

Akabueze Ekwealor 
Rating:
4.0

Customer did not leave a comment.

Robert Honder 
Rating:
5.0

Customer did not leave a comment.

Ashley Venditti  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RON PLATT 
Rating:
4.0

My only suggestion is that when we picked up the truck it had 1/8 tank of gas. It would have been nice to have had at least 1/4-1/2 tank so that we didn’t have to fill up before we started…having no idea how much we would use. Other than this, great customer service. Easy process. Very pleased.

Susan Hoffer 
Rating:
4.0

Customer did not leave a comment.

Nara Arnold 
Rating:
4.0

Waiting time was a little long

Frans Nieuwenhoven 
Rating:
5.0

Customer did not leave a comment.

Wendi Lallier 
Rating:
2.0

Customer did not leave a comment.

pamela Barger 
Rating:
4.0

There was a human tooth under the passenger seat.

Ryan Murray 
Rating:
5.0

Customer did not leave a comment.

JORGE BRETON 
Rating:
1.0

Customer did not leave a comment.

Julie Evans 
Rating:
3.0

Customer did not leave a comment.

Brian Richardson 
Rating:
4.0

Customer did not leave a comment.

David Norton 
Rating:
5.0

Customer did not leave a comment.

Heather Masters  |  Overall Experience 
Rating:
5.0

Good job

Ariana Morris 
Rating:
3.0

The store clerk seemed off - could not find my reservation and the interior of the truck could have been cleaner [I cleaned it] but overall the truck performed well.

Brian Dearth 
Rating:
5.0

Customer did not leave a comment.

Mathew Berry 
Rating:
5.0

Lubricate moving parts on equipment, check for missing lug nuts, rear tie down chain on trailer was too short with not enough places to hook free end.

Bob Mutchler 
Rating:
5.0

The manager was great in returning calls and accommodating request.

Jessica Silvestri  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brian Melanson 
Rating:
3.0

Customer did not leave a comment.

DARREN KIBBEY 
Rating:
3.0

Customer did not leave a comment.

salea sellers  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Charles Crawford 
Rating:
5.0

Excellent service, friendly when picking up trailer. Will definitely use again!

Shannon Deeter 
Rating:
3.0

Closing time and only one person working? Spent an hour waiting.

Pete Williams 
Rating:
5.0

Well run company. Easy process.

Rick Baumgartner 
Rating:
5.0

Absolutely the best storage experience! Great staff, extra clean facility.

Jennifer Hensley  |  Overall Experience 
Rating:
1.0

It was not my original pickup location. I had to go 60 miles out of my way to get the truck.

Terry Ceyler 
Rating:
5.0

Customer did not leave a comment.

PHILIP SHIRDEN 
Rating:
4.0

Customer did not leave a comment.

Andy Pirreca 
Rating:
5.0

Customer did not leave a comment.

Russell Smith 
Rating:
5.0

Customer did not leave a comment.

Joshua Sturgill 
Rating:
3.0

I drove a total of 19 miles. I added 1.5 gallons as truck said it was 16 miles per gallon. The meter was at the same level of gas but the man who read it entered a lower volume so I was charged 9 dollars even though contract said 6 dollars. I have photos of it.

Carol Lane 
Rating:
5.0

The manager and staff were very helpful, answering any questions I had. There were no surprises when the final accounting was made. I would enthusiastically recommend this location.

DAVID THOMAS 
Rating:
5.0

Saw condiments from a previous renter.Gas cap was missing.

LARRY ANCEL 
Rating:
5.0

Customer did not leave a comment.

Michael Miller 
Rating:
4.0

Customer did not leave a comment.

Jim Jenkins 
Rating:
5.0

Customer did not leave a comment.

Jennifer Brothers 
Rating:
5.0

Customer did not leave a comment.

Lindita Coku 
Rating:
5.0

It's a pleasure to do business with you.

Cressida Retter  |  First Impressions 
Rating:
5.0

The older gentleman was a pleasure to work with. He was a Veteran of the Air Force and was quite a but older. He said he was working due to his Social Security not paying all his bills! Everyone ought to hire older workers!

James Haskins 
Rating:
5.0

Great experience

James Low 
Rating:
5.0

Excellent customer service and assistance from man who helped us. Would highly recommend.

Tammy Hogle 
Rating:
3.0

Keep the equipment in good working order

SINNAMON KNUTZ 
Rating:
5.0

Customer did not leave a comment.

sharlotte over  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lindsay Haas 
Rating:
5.0

Customer did not leave a comment.

charles bolton 
Rating:
5.0

Customer did not leave a comment.

Kayli Hammons 
Rating:
5.0

Customer did not leave a comment.

John Nestor 
Rating:
5.0

Great customer service!

Terry Davis 
Rating:
5.0

Customer did not leave a comment.

sharlotte over 
Rating:
5.0

Keep fasteners well oiled so they operate freely.

Michael PONCE 
Rating:
5.0

Johnte was great to work with.

Dewey Inman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SANDY NELSON 
Rating:
1.0

We had to turn the trailer into another uhaul a few hours into the trip due to a severely warped tire that was not noticed during pickup. When talking to the manager, he blamed us for the tire. However no other ties were affected, not even on our vehicle.

Jennifer Lewis 
Rating:
3.0

The tail lights on the trailer didn't work and the UHaul employee (a nice guy) didn't know how to fix them. I got my tools out of my vehicle and repairs the broken wires and plugs. This took me an extra 20-30 minutes and I was already behind schedule.

David Sandy 
Rating:
5.0

Customer did not leave a comment.

Michael Hunter 
Rating:
5.0

Customer did not leave a comment.

John Hapner 
Rating:
5.0

Customer did not leave a comment.

William Perpingon 
Rating:
4.0

My rental was not there. I reserved a 10 foot van, but when I arrived there were no 10s available.

Travis Templeton 
Rating:
5.0

Customer did not leave a comment.

Charles Allen 
Rating:
5.0

Staff was friendly and fun to deal with. They answered any questions I had and got me on my way.

David Rhoades 
Rating:
5.0

Customer did not leave a comment.

Jeff Holleran 
Rating:
5.0

Customer did not leave a comment.

Thomas Whittaker 
Rating:
5.0

Customer did not leave a comment.

Tyler Cordle 
Rating:
5.0

Customer did not leave a comment.

paul jeter 
Rating:
5.0

Nothing! Fast, friendly, and professional service.

daniel freshour 
Rating:
5.0

Customer did not leave a comment.

Steve Sizelove 
Rating:
5.0

I was very happy with the experience and would recommend this service to everyone!! Keep up the great work!!

Traci Tucker 
Rating:
5.0

Have used this U-Haul location twice and have had a great experience both times. I highly recommend this U-haul facility.

John Wise 
Rating:
3.0

Truck I rented run ruff, oil light stayed on, was all over the road at highway speed, a@ it made a noise when you turned it off. This truck should not be on the road.

Gary Moore 
Rating:
5.0

Very good trailer rental experience ,quick and easy for my in town need.

rick reed 
Rating:
5.0

Customer did not leave a comment.

JAMES LEWIS 
Rating:
3.0

Not certain what happens at this store. Seems to be turnover of employees each time I've visited there & I run into some "issue" that's NEVER their fault. I had to park across the street to drop off a trailer & then park it where they wanted it. Not my job to arrange their inventory. The young lady they sent to assist me was new (again... turnover) & wasn't experienced on the trailer. Manager helped her. But it appears that for some reason there are issues at this store each time I've gone there. No more.

RANDALL HOOKER 
Rating:
4.0

We did everything online and that seemed to have worked out well. The man who answered the phone was able to answer my questions.

Michael Massa 
Rating:
5.0

Customer did not leave a comment.

Debra Shepherd 
Rating:
4.0

Customer did not leave a comment.

Vivian Farris 
Rating:
5.0

Customer did not leave a comment.

richard kutter 
Rating:
3.0

Quite expensive for 24 hours,

Debra Wilson 
Rating:
5.0

Great customer service

Carol Fliehman  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Christopher Kovach  |  First Impressions 
Rating:
4.0

Great selection of supplies.

RORY EGAN  |  First Impressions 
Rating:
2.0

Bathroom always locked. Not cool. When I was a day or two late, U-Haul starts sending letters to me and my family. NOT COOL. Customers smoking inside. No smokin NOT enforced. Johnte not very friendly. Won't rent again.

Benjamin Costner  |  Overall Experience 
Rating:
3.0

Bathroom inaccessible.

Benjamin Costner  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

ELEIGHA Whichard  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Darrell Haynes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patricia Eshleman  |  Overall Experience 
Rating:
5.0

It was everything we needed it to be.

LUCAS SEIBERT  |  Overall Experience 
Rating:
5.0

All promises kept All security measures in place and met All data requested by me available to me

PATRICIA DAVIS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DANIELLE WILSON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ladonna Dulemba  |  Overall Experience 
Rating:
3.0

The original contact with Kim was great. There was a problem at the end of the agreement were Dave and another individual were very rude and uncooperative in handling the close out of the agreement. They both hung ip on me while trying to understand why U-Haul was trying to bill me for another month when I knew that the unit had been moved out of at the end of August.

David Gilland  |  Overall Experience 
Rating:
5.0

Had no issues renting a truck. They offered me 1 month free storage for renting the truck. Customer service was quick and helpful.

Christopher Lambert  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

STEVEN BONAFEDE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHANNON CHURCHMAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Julian Vanmeter  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jessica morris  |  Overall Experience 
Rating:
2.0

When I first moved into the storage a few years ago it was great under the management of Christian. Last week the restroom overflowed and leaked into both my units. The new manager, Jonte Williams notified after the plumber and he had already left. I was told that once he left he couldn't be reached. So my property say in toilet water over night. The next morning I went back and all he did was give me was claims number. I moved to other location yesterday. On other side of town. He wouldn't even get me a mop to try to mop up some of the water in my units. Very mad and upset. And management in my opinion. I will and already am much happier at the 3150 National road West location

patty lugar  |  Overall Experience 
Rating:
5.0

Absolutely wonderful in the almost two years that I used the facility and I definitely would recommend to anyone I know. THANK YOU.

demond davis  |  Overall Experience 
Rating:
4.0

Good place to rent from. They got us what we needed even though the expected vehicle hadn returned. They still got us a truck for our needs. Good job!!!!

Jeff Norman  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Brian Bowers  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charlie GOSE  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Kester Smith  |  First Impressions 
Rating:
5.0

Your questions seem to relate to the indoor storage facility, while I had the unheated outdoor 25' x 8' unit. But the people were always available and friendly. I rented for 5 months as I was transferring home items from Pa. to Indiana. Would use this location again without hesitation.

Thomas Davis  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

thomas jones  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

geneva guess  |  Overall Experience 
Rating:
5.0

This storage was great. Very friendly staff. Well lit storage unit and outside.

saundra zeringue  |  Overall Experience 
Rating:
5.0

Hey Christian, Thank You for all your help and explaining everything. Just waiting on the Access Card.

Linda Butler  |  First Impressions 
Rating:
2.0

I went to get my stuff out of storage and all my stuff was covered in green mold ruined my reclining sofa and love seat home made hutch and shelves and alot of other stuff im very disappointed in the customer service when i told them about it and told them there was a leak and mold was on all walls.

Kim Thompson  |  Overall Experience 
Rating:
5.0

Staff was wonderful, very helpful and went the extra mile to help us unload a a very heavy item.

Donna edgar  |  First Impressions 
Rating:
5.0

Brandon was very knowledgeable and very helpful & nice. Greeted me when I came in and thank me when I left & told me to have a Blessed Day. Much appreciated 😊

rita clark  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KAREN BURTON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cille Davidson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Felix Burgos  |  Overall Experience 
Rating:
5.0

We citizens that are required via job promotions, downsizing, moves to be closer to family and for both temporary and long-term storage of furnishings, are so fortunate to have the U-Haul Storage and truck organization, Inc in convenient locations in the states that I and my family have needed....always true to their word in all the many aspects of our moves. Vehicles are always in good and clean condition... stores always amply supplied, clean, safe with staffs that are pleasant, concerned, smart and reassuring us that they will do all they can to make our needs met. A GREAT, DEPENDABLE, PROFESSIONAL, CARING business that has for YEARS taken EXCELLENT care of my belongings while in your storage. Never a complaint from me or my immediate family....and I am still using your services! THANK YOU U-HAUL!!!

PATRICIA DAVIS  |  First Impressions 
Rating:
1.0

Still waiting on a call from the manager after being told i’d receive a call back twice now. Our brand new appliances & furniture were covered with mouse droppings and there were mouse traps placed throughout so they very well knew they had a problem. We did not receive one phone call stating there was ever an issue. They also got our move out date incorrect because we moved out well over a month ago & the lady from customer service said “I’ll take care of it & let them know you are Moved out.” A whole mess.

Brooke Cunningham  |  Overall Experience 
Rating:
5.0

Na

Mark Bennett  |  Overall Experience 
Rating:
4.0

Mice pellets were all over my belongings in the storage facility despite there being rodent traps.

Sam Byrd  |  Overall Experience 
Rating:
3.0

The staff at this facility were always helpful and friendly. My only reason for the average rating is because both units leaked and had some water in it. I only found it as I was moving out. When I told the staff, they were extremely helpful and said they would notify other renters affected. In all fairness, they had no way of knowing until the unit was opened.

joann hines  |  Overall Experience 
Rating:
5.0

I loved the three day bundle. Free milage and free month of storage. All I wanted was a truck. U-Haul gave me a deal tho. Thank you.

Thomas Bowling  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RAYMOND WAGNER  |  Overall Experience 
Rating:
4.0

The associates inside were very helpful both times, moving in and out. Great place for supplies.

Angela armitage  |  Overall Experience 
Rating:
5.0

Chris had always treated us right and very friendly and professional.

golda davenport  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DEBRA DEEDS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tammie Stevens  |  Overall Experience 
Rating:
5.0

took some time to approve move out but everything took care of after calling...Thanks :)

Carol Williams  |  Overall Experience 
Rating:
5.0

nothing

douglas lewis  |  Overall Experience 
Rating:
5.0

Professional service from beginning to the end..above and beyond..recommend uhaul to customers 100% THANK YOU..

richard baker  |  First Impressions 
Rating:
5.0

Christin always takes care of us when we need a truck. We do alot of business with him

Pamela Barger  |  First Impressions 
Rating:
5.0

everything I expected and great service

Carmela Kitchin  |  First Impressions 
Rating:
5.0

Everything was great

demond davis  |  Overall Experience 
Rating:
5.0

Pleased

donald marker  |  Overall Experience 
Rating:
5.0

Everything went well. Service was great

demond davis  |  First Impressions 
Rating:
5.0

Great service

gesue christofaro  |  Overall Experience 
Rating:
5.0

Best facility ever used. Staff was top notch, hope we can find one close to being as great as they were👍x 10

TONYA PERPINGON  |  Overall Experience 
Rating:
5.0

Staff went above and beyond to help me. I was very happy with my experience.

Jim Hunt  |  Overall Experience 
Rating:
5.0

Very easy to work with! Thanks for Everything Richmond, IN UHAUL has done to provide an easy transition for our family!

cherry harvey  |  Overall Experience 
Rating:
5.0

I appreciated the fast service and great advice from your representatives yesterday which made my move less painful. Thank you.

Bari Spears  |  First Impressions 
Rating:
4.0

Thank you for being so kind.

Cheryl LaFuze  |  Overall Experience 
Rating:
5.0

I found the staff to be very helpful and courteous.

anne mowell  |  Overall Experience 
Rating:
5.0

The guy there was wonderful to me.

janet stan  |  First Impressions 
Rating:
5.0

Thank You for the services you offer!

rebecca cole  |  Overall Experience 
Rating:
5.0

None

Michelle Allgood  |  Overall Experience 
Rating:
5.0

Very clean, I would recommend uhaul in Richmond, Indiana to all who needs a storage unit or truck

Rex Hensley  |  Overall Experience 
Rating:
5.0

The gentleman that helped me was courteous and to the point. I was very pleased with his patience with me in helping me understand the electronics that I was unfamiliar with.

Kevin ONeill  |  Reservation 
Rating:
5.0

We were very happy with the storage facility and the excellent customer service.

jill porten  |  Overall Experience 
Rating:
5.0

Very helpful staff and convenient access

DANIEL PIETRAS  |  Overall Experience 
Rating:
4.0

I would definitely recommend to family and friends!

linda bostick  |  Overall Experience 
Rating:
5.0

This place was GREAT to me.

Brian Wilks  |  Overall Experience 
No reviews have been submitted for this location.

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