El cliente no dejó un comentario.Kodi G.
Customer Reviews for U-Haul Moving & Storage at N Watkins
Memphis, TN 38127
(N Of I-240)
Servicios en esta ubicación:
- Lun. - jue.:7 a. m. - 7 p. m.
- Viernes7 a. m. - 8 p. m.
- Sábado7 a. m. - 7 p. m.
- Domingo9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The check out and return was very easy. Both guys that helped check me in and out were quick and friendly.keith C.
Great Representation for Uhaul. Purchasing and returning was very easy and quick!denies P.
Thanks to the Mr.Crawford for assisting me thur this time!!! Keep up the good work and Great Customer Service!Verneshia G.
No problem with rental, got the $19.99 per day & it was clean & had no problem. Gas mileage was great!Norma Y.
Nothing, we really enjoyed our visit, thanks to Mr. Crawford!Lyndon M.
Stop scamming peopleTARUS F.
This team was very great and â€œcustomer focusâ€!JEFFERY S.
Stop over charging for no reasonZemaya C.
El cliente no dejó un comentario.Betty E. | First Impressions
El cliente no dejó un comentario.carius J.
El cliente no dejó un comentario.Kenisha C.
El cliente no dejó un comentario.Karenca C.
El cliente no dejó un comentario.Michael W.
El cliente no dejó un comentario.ZAUNTARY P.
El cliente no dejó un comentario.JONATHAN J.
You can let them know up front that it needs to be returned detailed. I had to clean trash out of the door when we got it and when I took it back I cleaned all our trash out and all trash out of box trailer but I did not vacumn it inside truck I did not know that was my responsibility. The weather was bad cold and so of course there was a lot of salt. I just feel next time I will just use Enterprise as they do not expect you to detail the equipment for the next family and they are there to receive the equipment back.Lisa W.
El cliente no dejó un comentario.Elaine S. | Overall Experience
El cliente no dejó un comentario.Larry W.
The workers were extremely professional.jacqueline T.
El cliente no dejó un comentario.Tyrone D.
Customer Service personnel were very patient and helpful in registering and setting up my rental agreement. My only complaint is that the truck needs a little more maintenance - although it satisfied my moving needs effectively.Willis W.
El cliente no dejó un comentario.Kelly H. | First Impressions
El cliente no dejó un comentario.Johnathon E. | First Impressions
El cliente no dejó un comentario.John F.
Ms Toya was very friendly and professional I rate 5 starsBarbara H.
El cliente no dejó un comentario.Stephanie F.
El cliente no dejó un comentario.BURNNIE M.
El cliente no dejó un comentario.KAREN S.
Outstanding staff and service.Elaine S.
Check truck before giving to next personYanetria K.
El cliente no dejó un comentario.Tierra W.
El cliente no dejó un comentario.Jeffrey H.
This was the third location that I was given to pick up the truck. I was given extra miles but driving in an unfamiliar part of town was not worth the extra miles. I was told by two different people at two different locations that I wouldn't have to return the truck until Monday from the Saturday pick-up date. I could have easily returned it on Saturday evening, but the location was closed at noon and closed on Sunday. I was charged for an extra day when I returned it on Monday morning. Lesson learned, get everything in writing. U-Haul was more convenient than other rental companies, but I will take inconvenience next time.Randall R.
El cliente no dejó un comentario.LaKeshia G. | First Impressions
I made a reservation for a 15ft truck which thru didn't have so I had to make many trips they were out of the dolly I asked for they charged me for things that were out of my control.. I asked for the Austin Peay location they gave me this oneMARILYN W.
The Young Man In The U Haul Was On Time & Very Helpful..Lisa D. | First Impressions
El cliente no dejó un comentario.Devon B.
El cliente no dejó un comentario.Terraneshia F.
El cliente no dejó un comentario.Reginald W.
Justin was pleasant, professional & friendliness service. I'll recommend him to all family & friends. Watkins location is the best location to rent U-Haul services. Will return whenever I need to move again. GraciasKeiana W.
everything went smoothly, Can't say if anything else needs to be improved.It was quickDaphne M.
No improvement needed... I arrived at the pick up location early, a little before opening. I was in a hurry to head back to Panama City Beach. The employee went on and checked me in to get me on my way. I truly appreciated that. Great customer service!!!Latarsha E.
El cliente no dejó un comentario.Louis S.
El cliente no dejó un comentario.albert C.
El cliente no dejó un comentario.Doris H.
The customer service was great. And the woman that work there was very helpful and nice. GraciasReneka N. | Overall Experience
El cliente no dejó un comentario.Lakeisha S.
El cliente no dejó un comentario.Terry F.
Friendly and courteous staff. I rent a 15 ft truck for about 3 hours, drove less than 50 miles and it cost me $78.00. Too much! Plus I spent over $21.00 in gas.Timothy R.
Customer service (telephonic) and at site was excellent.john P.
El cliente no dejó un comentario.GRACE S.
El cliente no dejó un comentario.Terry F.
Nothing just keep doing goodAnthony W.
El cliente no dejó un comentario.Rory M.
My only complaint is that I had reserved a 15' truck and an auto hauler several weeks prior to needing the equipment. When I arrived at the address on my reservation, I was sent to the Watkins address. The 15' truck was available but not the auto hauler. I have high praise for the young woman who tried in vain by calling 5 or 6 different UHaul places in Memphis trying to find an auto hauler. We ended up driving the vehicle we were going to pull without any difficulties and with God watching over us. I do not understand what a reservation is for if what you have reserved is not available when you arrive to pick it up.Leslie C.
El cliente no dejó un comentario.Teresa P.
Better communication over the phone, was told one thing then when I came I was told it wasn't available.Michael W.
El cliente no dejó un comentario.RORY M.
Your price was within my budget, then when the Pandemic your prices skyrocketed. Just too high for people on a fixed income. You need to realize that poor people need a unit too.Paulette H. | Overall Experience
El cliente no dejó un comentario.Renotta W.
Very helpful staff.Kevin A.
Make it cheaper.Thomas S.
El cliente no dejó un comentario.marcus G.
Service was excellent! Ted goes extra mile to help customers. I left my tablet in van and Ted located it and is holding it for me until I get off work. Excellent service.Anthony F.
I had paid for our rental online, but when picking it up, they charged us an additional amount stating that it was due to where we were dropping it off. I have NEVER been charged in this manner and have moved quite a bit. It seems shady and unprofessional.Jeremiah S.
El cliente no dejó un comentario.Aminah W. | Online Move In
No complaints everything was fine. Customer service was great. Very courteous will definitely use this location againADRIEN D.
El cliente no dejó un comentario.Quincey M.
Do not see a need for improvement. . There is always consistent excellent service. And highest levels of customer service related to people skills and everything. I love your companyBarbara C.
Keep up the great customer service.Quentin D.
Great service with TedNieshia B.
El cliente no dejó un comentario.Brendolyn B.
El cliente no dejó un comentario.Deangelo D.
Everyone at this location is professional, friendly, and helpful.Josselyn M.
Tires were kind of worn and trailer with lot of hits (X Tapes) but functional, Tires did not gave me the peace of mind while traveling. I made it safe to my destinyAlfredo C.
El cliente no dejó un comentario.Latoya B.
El cliente no dejó un comentario.Darold D.
The whole process was a disaster. First, I reserved a 15' truck about a week before. I reserved it for Saturday morning at 8am because people were helping me and were only available on a Saturday. The night before at approximately 9pm I received a text message saying I could pick the truck up at ANOTHER location at 6:30 pm, wasting my entire Saturday. This was upsetting since I had received a confirmation text citing the original location and time. I was not able to talk to anyone on the phone as the voice mail said to call during regular business hours. So, I was forced to go to a highly inconvenient location Saturday night. When I arrived, the attendant would not let me pick up the truck saying that I had to have proof of my residence, despite the fact that I had reserved the truck with a credit card and presented my driver' license. This was totally ridiculous. Nevertheless, i drove all the way home and retrieved copies of my electric bill, phone bill and real estate tax receipt. I returned to the store only to be told that a mistake had been made and my documentation was unnecessary after all, therefore wasting another hour of my time. To make matters worse, the manager then told me he only had a 10' truck. I pointed out that I had reserved a 15' truck a week prior, had received a confirmation and that this was unacceptable. At that point the manager suddenly found a 20' truck that he would rent to me. If I had to run a business like the way I was treated, I would go bankrupt within a week. I would never recommend using U-Haul ever again. It was a terrible experience. PLEASE DO NOT EVER ATTEMPT TO RENT A TRUCK FROM U-HAUL.ALLEN B.
El cliente no dejó un comentario.BRIAN M.
El cliente no dejó un comentario.April L.
The customer service was extremely friendly and helpful. The female cashier was very knowledgeable about everything I asked about. Thanks UhaulAngela R.
I really appreciate Ted and the staff for allowing me to keep my belongings safe and secure for the duration of the storage unit contract. Unfortunately, life and its circumstances can sometimes cause major challenges and I had to retrieve my belongings in order to save money. Nevertheless, if I ever need storage facilities again for my items, I definitely know where to come. Thank you very much.Theodore B. | Overall Experience
El cliente no dejó un comentario.JASMINE G.
The most amazing, helpful, and friendly staff at this location!JULIE L. | First Impressions
El cliente no dejó un comentario.Eric W.
El cliente no dejó un comentario.Melinda C.
El cliente no dejó un comentario.Taquara B. | Overall Experience
El cliente no dejó un comentario.Brandon W.
Our storage experience was pleasant. I give the staff the highest possible rating and would definitely use the storage services again. Although I had a terrible experience PRIOR to getting the storage facility (someone at U-Haul corporate lied to me about my space rental which caused me to incur late charges using the truck and the space was not available at 3 different facilities. It was horrible and led to more cost for our Ministry. You all gave us a $50 credit. But what good was that when we incurred considerable more expense driving across town trying to search for another storage room? I booked your largest room but when I got to the Winchester location, they said U-Haul corporate have "booked over" their local booking and caused this fiasco. They had NO storage space at all and we had a 15 foot UHaul truck full of furniture. Nightmare! But, we called around until we found the Watkins location in North Memphis (no thanks to U-Haul corporate). They sold us 2 rooms and we were able to finally unload the truck after an "all day" horrific experience. We ended up paying for an all day truck that should have been only a 4-hour rental). But, I credit the U-Haul at 2722 Watkins with saving the day! We were thoroughly impressed with them and will definitely use them and tell everyone else to use them again. Mrs. Elaine Y. Sanford, (901) 292-3943 - Executive Director, HER Faith Ministries. Yes, I want yall to know who we are! A 15-year customer!Elaine S. | Overall Experience
El cliente no dejó un comentario.Linda F.
El cliente no dejó un comentario.Joseph L.
Young man that helped me was very friendly and professionalTamika B. | First Impressions
When we got there, the employee was high or something. He was so slow. We received a uhaul with 2 miles to E with no assistance. We returned it a day earlier with a half of tank. I would like some of my money back based on how poor of an experience it was.Gabrielle G.
El cliente no dejó un comentario.Cassandra E.
El cliente no dejó un comentario.Teddy K.
El cliente no dejó un comentario.Kecia W.
I had a rental reserved for a 26â€ truck and was called at the time of pickup to state that they didn't have one at the location I selected and that I needed to go to this new location to get it. I went to this new location and was told that my reservation had been changed to a 20â€ foot truck instead because that's all they had. Upon arrival at new location I waited over 45 minutes to get assistance. I was on the phone with customer service and after 45 minutes the man who was supposed to be working decided to come back to work with his kid. I returned the truck a day early and went back to put the right amount of gas in, but I'm still being charged for an extra day and a fuel charge. This is unacceptable service and I will not be using Uhaul againSandra F.
El cliente no dejó un comentario.Gloria W.
El cliente no dejó un comentario.Candis S.
El cliente no dejó un comentario.Otha J.
Latoya was amazing! She was knowledgeable and friendly. She made sure everything was taken care of before leaving the store. I appreciate her attentiveness. Thanks, Alexandria GrantAlexandria G.
El cliente no dejó un comentario.Archoketa M.
El cliente no dejó un comentario.sheran N.
El cliente no dejó un comentario.Michael C.
El cliente no dejó un comentario.JENNIFER C.
When I walked in the door I was greeted by a nice friendly lady and she helped me with every question that I asked. And when I brought the Truck back, the gentleman was very nice and helpful as well. Keep Up the Good Work with the Team You Had Working Sunday... I'm VERY VERY SATISFIED. avalia R.
When I got to U-Haul, I learned they not only did not have the the size truck I reserved almost a month in advice, but they had none of the equipment I needed to help with my move. Also the man that was running the counter that day had a nasty attitude when I asked what was the point in making the reservation if U-HAUL still didn't have it available for me? His response was THAT'S HOW PEOPLE DO....The smaller truck I ended up with had Two low tires one on the front and one one the back...this was by far THE WORST experience I've ever had with U-HaulJennifer G.
El cliente no dejó un comentario.ernie g. | Overall Experience
The staff was very helpful and went above and beyond to make sure that I was satisfied and a very friendly comfortable atmosphere and very professional. Thank you Ms Hastingsesterlita H.
El cliente no dejó un comentario.Jessica B.
Respond to email communication regard disputed fuel charges. 11 days and countingâ€¦â€¦.brad T.
El cliente no dejó un comentario.Jada G.
El cliente no dejó un comentario.Jaco H. | Overall Experience
El cliente no dejó un comentario.Candis S. | First Impressions
El cliente no dejó un comentario.April B. | Overall Experience
El cliente no dejó un comentario.Beauty w. | First Impressions
Rent to hightamora c. | Overall Experience
The only problem was when I would go to the storage I would have to use my phone flashlight to see. The day I moved out, we got there at 11am and moved everything without facility lights., Which popped on around 130pm after we had gotten everything out of storageDiane J. | Overall Experience
The staff was unprofessional y’all got too many hidden fee’s and the staff lies about the truck being without gas even though it’s full.Alex W. | First Impressions
El cliente no dejó un comentario.Brandi H. | Overall Experience
The staff was professional and helped to solve a problem that was caused by another Uhaul "storage" site. I had a great experience.Elaine S. | First Impressions
While the truck rental was fine, the storage rental was a nightmare. Uhaul double-booked the space which caused horrendous problems for me as I drove around the city trying to find another vacant storage space. It used up my truck rental hours, burned up gas and otherwise caused a very disappointing experience.Elaine S. | First Impressions
My storage area had a big whole in the wall and the door is to low would not rent it againMONICA W. | First Impressions
El cliente no dejó un comentario.Gwendolyn J. | Overall Experience
El cliente no dejó un comentario.FLORENCE B. | Overall Experience
No issueslatonia ` r. | Overall Experience
El cliente no dejó un comentario.CLAUDE B. | First Impressions
El cliente no dejó un comentario.Trecia T. | Overall Experience
El cliente no dejó un comentario.Melvia A. | First Impressions
I love this location onlymckenzie w. | First Impressions
Loveeeeeeed the young lady that assisted us. She was very professional and ensured we had everything we needed. Will always return to this location if needed.Paige B. | First Impressions
I have another storage with public storage would not recommend them to anyone ever. Would definitely recommend uhaul!Cynthia R. | Overall Experience
Walls were dingy and had water damage, the floors were about rotted out, and it has a really bed odor so now my things have a stench. The first unit we rented the guy needed my husband to cut the lock for him only to find it full of trash and broken glass so had to take a different unit. This place is in dire need of updating and repairs!!Falen N. | Overall Experience
This is a very run down location. The unit we rented was locked and the customer service rep only had a hammer and screwdriver to remove the lock so we used our own power tool to cut it for him. When opening the unit someone had left trash and broken glass all inside of it so I requested a different unit. The next unit was ok but the floors are rotting out and the walls show water damage. I'm pretty sure there are roaches too. We are using the unit to store bicycles and a few large containers we travel with but definitely cant wait to get our things out of there!! The price is extremely too high for what you get as well!! Would never rent here again and would not recommend to anyone.Falen N. | Overall Experience
El cliente no dejó un comentario.TERESA S. | Overall Experience
El cliente no dejó un comentario.Gustavo S. | Overall Experience
El cliente no dejó un comentario.ERICKA G. | Overall Experience
I had a great experience from customer service to getting a truck.the watkins location i was very please also with they serves!! I will recogmen familly and friends!!artrisha a. | First Impressions
They were great!fatrice b. | Overall Experience
I rented a storage unit at 6:48pm with 24 hour access. When we returned with a loaded truck at 7:30pm we couldn't access the unit because the card was not programmed correctly leavingRegina C. | Overall Experience
I rented the unit at 6:48pm and paid for 24 hour access only to discover at 7:39pm I did not have access. This made it impossible to unload the truck I was scheduled to return the same evening.Regina C. | First Impressions
I LOVE THAT THE STAFF WAS FRIENDLY AN PROFESSIONAL AN HANDED MY NEEDS WHEN I NEEDED THEM. THANKS GUYS FOR ALL YOUR HELP IN MAKING MY MOVING EXPERIENCE A GREAT ONE!!! I WILL ALWAYS USE UHAUL!!!TRACY W. | First Impressions
I asked specifically if the unit had 24 hour access and was informed I did but when i was moving I stopped to get my belongings and couldnt had to make a trip back from Arizona which is 1400 mikes!!!!Dustin W. | Overall Experience
EVEN THOUGH THE FACILITY WAS CLEAN AND WELL MAINTAINED, I HAD A PROBLEM WITH DUST. I NEVER THOUGHT I WOULD HAVE TO DEAL WITH SO MUCH DUST! I THINK YOU ALL SHOULD LET PEOPLE KNOW TO COVER THEIR STUFFdennis o. | Overall Experience
The staff and manager was very polite, friendly and helpful.lisa a. | First Impressions
OutstandingStanford H. | Overall Experience
The process was very quick and simpleBRENT C. | Reservación
I would like to thank you for service and working with me as I was my health was not the best. Mostly a special thanks to Mrs. Carol George.Mike M. | Overall Experience
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
¡Servicio de propano entregado directamente en tu puerta!
¡Tenemos la selección más amplia de la industria!