Customer Reviews for U-Haul Moving & Storage at N Chaparral

1,752 comentarios

1201 N Chaparral   Corpus Christi, TX 78401
(@ End Of I-37)

(361) 884-8248

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(361) 884-8248

1201 N Chaparral
Corpus Christi, TX 78401
(@ End Of I-37)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT W. 
Clasificación:
5.0

I did not get the (6) moving blankets per my rental.

SUSAN P. 
Clasificación:
5.0

I don't know what can you improve, your service personnel were very knowledgeable and friendly, the trailer that I rented was in very good shape so really don't have any complaints only compliments

ARMANDO D. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDGAR R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rebekah J. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSE R. 
Clasificación:
5.0

Super friendly and helpful. Keep it up

DONALD E. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHN G. 
Clasificación:
4.0

El cliente no dejó un comentario.

ENCARNACION C. 
Clasificación:
5.0

Outstanding overall service!!!

JUANCARLOS M. 
Clasificación:
4.0

El cliente no dejó un comentario.

CRISTINA M. 
Clasificación:
4.0

I explained to Uhaul agent that 100 miles allowed would not be enough from Corpus Christi to Victoria. He listened to my concern and added an extra 50 miles. I thanked him. Excellent customer service.

ALBERT G. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roy L. 
Clasificación:
5.0

Great service!

Ryan D. 
Clasificación:
5.0

El cliente no dejó un comentario.

DALE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERLINDA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ISRAEL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ABDERREZAK B. 
Clasificación:
5.0

Excellent customer care, from start to finish.

STEVEN M. 
Clasificación:
5.0

The team that help me were very professional very helpful I would use this location again returning the equipment Was also very pleasant

ESTHER R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARCO S. 
Clasificación:
5.0

Very friendly. If it isn't broke don't fix it. You guys are doing a great job.

STEPHEN R. 
Clasificación:
5.0

Good clean vehicle and the staff was very helpful. Great experience. Thank you!

Everick F. 
Clasificación:
1.0

You can clean the the vehicle it was absolutely filthy You could put windshield fluid in the container You could fix the badly cracked windshield You could fix the handle for the drivers side window You can align the front end, it is very bad. You can insure it shifts out of third gear correctly, it was extremely unpleasant to operate and we felt we would not be able to complete the trip. I have rented from this location previously and never had these problems

Manfred R. 
Clasificación:
4.0

Construction in city made drop off more interesting than necessary, but not a reflection on the U-Haul team.

TRAVIS I. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

HUMBERTO Z. 
Clasificación:
5.0

Employees at front desk (customer service area) should be more professional with customers and be more friendly type.

Elias S. 
Clasificación:
5.0

Great Location Plenty of Equipment choices. So far this has been my best UHaul experience. Michelle Faux provided excellent assistance.

RAMON R. 
Clasificación:
4.0

El cliente no dejó un comentario.

JAMES S. 
Clasificación:
5.0

Here's the problem: 1201 N Chaparral was not the location that I was supposed to pick up the U-Haul at? I went to the location which was in the contract and THEY DID NOT HAVE A VEHICLE FOR ME, as scheduled and reserved. A vehicle was confirmed, according to emails that I received and one was NOT at the original location that I drove to. This cause a delay, inconvenience, undue stress and a late start to our trip. Fortuntately, the N Chaparral location had the equipment that we needed. In general, U-Haul seems to need bettor organization. No one at the Pick-up location walked around the vehicle with me to insure that the vehicle was in good operating order before I left the lot.

David C. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD S. 
Clasificación:
3.0

I selected online pickup and yet I had to find the truck myself and inspect it myself, but then still had to go inside for the key. Should have just selected regular truck pickup at the counter.

Doug H. 
Clasificación:
5.0

Good service.

JUANCARLOS M. 
Clasificación:
4.0

El cliente no dejó un comentario.

John B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas R. 
Clasificación:
4.0

Had issues with people parking in the "load/unload" zone- I think signs need to be put up to deter this from happening in future…. Very inconvenient

Janette G.  |  Overall Experience 
Clasificación:
4.0

Had issues with people parking in the "load/unload" zone- I think signs need to be put up to deter this from happening in future…. Very inconvenient

Janette G.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

CHARICE I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Miguel S. 
Clasificación:
5.0

Great service, support and price!

Joseph J G. 
Clasificación:
1.0

Got doble charge

JESUS O. 
Clasificación:
5.0

I can't think of anything at the moment. Overall, great service.

SAMUEL J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan W. 
Clasificación:
5.0

El cliente no dejó un comentario.

KARL F. 
Clasificación:
1.0

Y'all charged me dubble the amount on my bank card that not right or not cool

Andres L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ONEL P. 
Clasificación:
4.0

Made reservation for truck with appliance dolly. Came to get truck, no appliance dolly.

JEFFREY T. 
Clasificación:
5.0

Great young Staff..

RICHARD O. 
Clasificación:
2.0

I tried to use the Mobile APP to check in the truck. It would not accept the picture I was taking of the mileage & fuel. Therefore I had to let the onsite rep check-in the truck since it was before they opened. Oh then you had the audacity to charge me an extra $20 for the rep to do their job. Seriously! What are the people in the store being paid to do?!

DONNA P. 
Clasificación:
4.0

El cliente no dejó un comentario.

SAINT JAMES L. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT H. 
Clasificación:
5.0

No problems, satisfied as always! Thank you...

LESLI B. 
Clasificación:
3.0

It doesn't matter if I recommend this location, this was not the location I requested, and was 17 miles out of the way. Also, did not get the vehicle that I reserved, was given a larger vehicle qt the same rate, but cost me more in the end by the time I had to refuel it. Reservation system is useless if the location is changed on you with a couple hours prior notice, and you aren't provided the correct vehicle. This is the third time this has happened, and I had high hopes this time, alas uhaul followed past precedence and failed me again. Uhaul, U are dead to me and I will not continue in this abusive relationship. I will take my business elsewhere.

Lyle G. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWARD F. 
Clasificación:
3.0

There was a lot of construction near this site, so it was difficult to get to.

Eli B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Robert B. 
Clasificación:
1.0

I made a reservation on the 14th of September. I was called 1 hour before my pick up time on October 1st to tell me no confirmed my reservation and there was no truck for me. They seem to a another uhaul, 5 miles away. I get to that uhaul, they tell me they don't have the truck either. They send me to another uhaul, 6 miles further and finally get a truck. So now I drove 30 minutes and over 10 miles further to get a truck I reserved 2 weeks ago. Complete garbage. Your system is trash. Why did I pick a truck from a specific location and not get it? Because according to the original person, when I book it online, I don't reserve a truck, I reserve a “profile” and someone has to look at the profile and reserve the truck. Complete crap and you suck.

MICHAEL O. 
Clasificación:
5.0

Your return is horrible. I went 6 miles over because the two uhaul locations I tried to return to refused to take them. So driving around town when no one answers the freaking phone runs the damn miles up. Yall suck

Candice T. 
Clasificación:
3.0

Worst uhaul I've ever had 330 dollars to rent a vehicle that could barely stay in a straight line.

ALLEN C. 
Clasificación:
2.0

I was unable to locate the side view mirror adjustment. Nor were your personal able to show me where it was located. This made driving difficult. The fuel gauge needle was 1/2 on and 1/2 off the 1/2 tank marker toward the empty side when I received the truck. I returned the truck with the gauge reading the same as I received it, and was charged for fuel. If I ever rent again I will photograph the instrument panel before and after.

KENNETH B. 
Clasificación:
1.0

The truck was so dirty and smelled like cigarettes so badly. The manager was very nice and offered a discount which I accepted but after a 3 day drive my husband was so sick from the overwhelming smell I wish I wouldn't have settled so quickly. The check engine light came on during the drive and I waited on hold for almost 40 minutes with roadside assistance before I finally was able to get ahold of someone setting my drive behind and then the drop off location called me asking when I was returning the equipment so someone else could have their rental knowing full well it needed serviced. Then the next day the drop off location call asking when I was returning the equipment after I already returned it.

Steven W. 
Clasificación:
3.0

El cliente no dejó un comentario.

GINA S. 
Clasificación:
1.0

Lady at the desk was rude they gave us a smaller sized truck than I reserved and didn't give us the dolly we reserved they spelled my name wrong repeatedly even after I spelled it out for them and they were just over all rude I will not be recommending this location to anyone

ANA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES ALLEN M. 
Clasificación:
2.0

Check mileage and gas before printing out a contract!

Johnathon M. 
Clasificación:
2.0

Horrible place for pickup. Too much traffic and construction. Changing my pick up point on the same day was very inconvenient. However, the truck was clean and drove well.

Robin R. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fred B. 
Clasificación:
4.0

El cliente no dejó un comentario.

RICHARD L. 
Clasificación:
1.0

Lock doesn't work the manager Samantha doesn't return calls leaves you outside waiting for hours. Poorly managed!

Brian L.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTINE A. 
Clasificación:
5.0

I'm pretty upset, because the air conditioner in the truck did not cool for an 8 hour trip, I was also charged an extra $48.00 with no explanation, and I had to stop numerous times to let my husky dog cool off. An normal 8 hour trip took me over 13 hours.

Stacey L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erika U. 
Clasificación:
3.0

I reserved 2 26ft tricks and they only had 1. I was made to drive 30 automakers miles for the additional truck. I battled with CSRs on the phone and was passed from person to person without a single person saying, "I apologize for the inconvenience". CSRs need additional training in customer service.

Anita T. 
Clasificación:
5.0

Nada

Frederick B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vicky K. 
Clasificación:
5.0

Always used this location and everything has been great. Nothing to change at this time.

BETTY P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Becky C. 
Clasificación:
5.0

Richard took care of me right away. My first time renting from this location and absolutely the best experience. Already made another reservation for Tuesday.

DAVID D. 
Clasificación:
5.0

El cliente no dejó un comentario.

cesar T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bethany F. 
Clasificación:
5.0

El cliente no dejó un comentario.

SARAH W. 
Clasificación:
5.0

Offered many options and sold sold sold trusted employee and look forward to using this location

DAVID A. 
Clasificación:
5.0

Richard was really cool

AARON G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Idrees J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Arturo G. 
Clasificación:
5.0

The pickup location was marvelous in every respect, HOWEVER the drop off location in San Antonio was awful!!!! It was closed and located in an awful location, dirty and no person present and phone number provided by UHaul no one answered. Absolutely awful experience

PETER D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Brayton A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Agnes A. 
Clasificación:
4.0

El cliente no dejó un comentario.

JAMES P. 
Clasificación:
3.0

Michelle at pickup was very nice and offered to clean the trailer. When I returned hue trailer I was ignored. Disconnected the trailer myself and left it.

HUMBERTO H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHELLE C. 
Clasificación:
5.0

The agent was very helpful and efficient got me in and out quickly.

Rino C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARTIN P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Hugh R. 
Clasificación:
3.0

Had the moving van that I needed. The only bad experience I had was the vehicle I rented. The drivers side mirror was difficult to adjust. It was stuck in a position that was difficult to view.

WILLIAM S. 
Clasificación:
5.0

I was told No 2 day rentals, so i got a 24hr rental. But got charged a 20 dollar after hr charge on my 24 rental because store was closed before my 24 hrs was up, was never informed of that when i rented trailer for 24 hrs knowing it would be returned after hrs. Bad policy, getting chargeed two thirds of a 24hr rental price for after hr drop off. Will just keep it for 2 days next time!!

Samuel S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ann L.  |  First Impressions 
Clasificación:
4.0

Amazing help she was so friendly and helpful

DIANA A. 
Clasificación:
5.0

Everything was good

GREGORY S. 
Clasificación:
2.0

The air conditioner work half the time. The middle Consol was cracked open so I could feel the engine block heat the whole entire ride plus the new air conditioner and U-Haul employee never gave me a key to the back and I was 45 minutes away so I had to improvise open the lock which took an additional 45 minutes to do so

Aidan M. 
Clasificación:
5.0

Its very old and serves our purpose but not sure I would recommend because there are newer places nearby and that’s more to everyones liking:/ Samantha was very helpful! thank you!

Heather L.  |  First Impressions 
Clasificación:
5.0

I've used Uhaul numerous times so this experience wasn't new to me. The location works well for me and they have anything I would ever need to move my things.

Jason R.  |  First Impressions 
Clasificación:
5.0

I have always used U haul services and will continue to do so. Thank You Kevin Robbins19433@gmail.com

kevin r.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de enganche para remolque
    Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

Volver
arriba