Customer Reviews for U-Haul Moving & Storage at N Chaparral

1,803 comentarios

1201 N Chaparral   Corpus Christi, TX 78401
(@ End Of I-37)

(361) 884-8248

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(361) 884-8248

1201 N Chaparral
Corpus Christi, TX 78401
(@ End Of I-37)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

Original pick up location did not have my trailer that had been reserved because customer that had it had not returned the trailer at the time he was suppose to. I had a 9:00 am reservation, I got there at 8:54 am and was told by the clerk I was early and the trailer had not been returned. She said that U-Haul likes to have a 30 minute window between returns and pick ups which means my reservation should have been 9:30 am according to U-Haul rules. I had to drive to another location further than originally planned, road construction is in progress in the area where I was sent which is a little hard to get to. Drop off location was a breeze, nice and easy.

James R. 
Clasificación:
5.0

Was quick

Matthew T. 
Clasificación:
2.0

Truck was extremely old and could barely make it over the harbor bridge. Exhaust leaks in the cab.

Zachary F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fred B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruce S. 
Clasificación:
5.0

El cliente no dejó un comentario.

chris M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Johnny M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tiisetso M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bennie Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Curtis H. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANCISCO D. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENNIS S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Angel F. 
Clasificación:
1.0

The employees at this location are very rude and not willing to help people when a mistake was made during drop off. The lady at the front was sarcastic when I was informing her of my problem. Instead they just what to charge extra inorder to make money instead of showing some grace.

Danielle M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID F. 
Clasificación:
5.0

Thank you for great service!!

Yolanda G. 
Clasificación:
5.0

UHaul at the Chaparral location is also courteous and helpful. I appreciate them every time I use them. Great selection of moving aids also.

Cathy A. 
Clasificación:
5.0

Fast and very helpful

dennis S. 
Clasificación:
3.0

El cliente no dejó un comentario.

JEANETTE G. 
Clasificación:
5.0

I was satisfied with the rental, the price and the customer service.

Carlton P. 
Clasificación:
5.0

El cliente no dejó un comentario.

EVELYN B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ricky C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Don S. 
Clasificación:
5.0

Service was excellent. My trailer hitch was inspected as well as my tire pressure on my vehicle. The trailer hook up was completed safely and quickly. I completed my round trip over 400 miles with no mechanical issues. Tony Vasquez and his team were awesome!

eddie G. 
Clasificación:
5.0

Professional service. Will always this location.

BRENT W. 
Clasificación:
4.0

El cliente no dejó un comentario.

James O. 
Clasificación:
5.0

I had to drive fourty miles to get the trailer I wanted. It would have been nice to have been able to drop the trailer off at a closer location to my home

John Q. 
Clasificación:
5.0

Staff was great as always! Always helpful I've been in a few times and just Great!

William F. 
Clasificación:
5.0

Great experience. Both places were very good at what they do. Very impressed with text and company. Truck was clean and fairly new. A+

Gregory G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert O. 
Clasificación:
4.0

El cliente no dejó un comentario.

Doanld H. 
Clasificación:
4.0

Accept temporary drivers license. Needed to rent truck day after I lost my driver license. Only had a new temporary paper license.

Jeffrey T. 
Clasificación:
2.0

Be friendly and have better customer service! Not willing to be help or resolve issues!

dale G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dual H. 
Clasificación:
5.0

The gas tank had only 1/8 in it when I drove away. A bit disconcerting, but I drove two round trips for short distance move, and added 4.25 gallons and brought it back exactly where it was before: 1/8. No issues otherwise. Staff were friendly, efficient and professional.

Carloton P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nathaniel M. 
Clasificación:
4.0

Personal very nice and helpful but trailer had a lot of black stuff on the floor that got on the furniture legs. In addition it needed a good sweeping. No problem with trailer itself.

Beth N. 
Clasificación:
5.0

The guy at the pickup location went above and beyond helping us.

KATHLEEN H. 
Clasificación:
5.0

Quick and easy drop off..

Laura C. 
Clasificación:
5.0

The store employees were kind and easy to work. The nearby store manager helped stop someone from trying to break in to the parked UHAUL and went above and beyond to help us secure it. Excellent service.

Elvia A. 
Clasificación:
5.0

El cliente no dejó un comentario.

LORETTA P. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN S. 
Clasificación:
5.0

Tony was very helpful!

Paula A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JUAN F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ramon R. 
Clasificación:
4.0

U no longer have 24 hr access, therefore no need.

genaro h.  |  Overall Experience 
Clasificación:
5.0

Extraordinario servicio al cliente

Daniel G. 
Clasificación:
5.0

Service was prompt and attentive to my needs. Check in and check out was fast.

Jose C. 
Clasificación:
5.0

El cliente no dejó un comentario.

arturo m.  |  Overall Experience 
Clasificación:
5.0

Roberto, my service representative was most helpful in every way. Just good old fashioned customer service.

JUANCARLOS M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT W. 
Clasificación:
5.0

I did not get the (6) moving blankets per my rental.

SUSAN P. 
Clasificación:
5.0

I don't know what can you improve, your service personnel were very knowledgeable and friendly, the trailer that I rented was in very good shape so really don't have any complaints only compliments

ARMANDO D. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDGAR R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rebekah J. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSE R. 
Clasificación:
5.0

Super friendly and helpful. Keep it up

DONALD E. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHN G. 
Clasificación:
4.0

El cliente no dejó un comentario.

ENCARNACION C. 
Clasificación:
5.0

Outstanding overall service!!!

JUANCARLOS M. 
Clasificación:
4.0

El cliente no dejó un comentario.

CRISTINA M. 
Clasificación:
4.0

I explained to Uhaul agent that 100 miles allowed would not be enough from Corpus Christi to Victoria. He listened to my concern and added an extra 50 miles. I thanked him. Excellent customer service.

ALBERT G. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roy L. 
Clasificación:
5.0

Great service!

Ryan D. 
Clasificación:
5.0

El cliente no dejó un comentario.

DALE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERLINDA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ISRAEL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ABDERREZAK B. 
Clasificación:
5.0

Excellent customer care, from start to finish.

STEVEN M. 
Clasificación:
5.0

The team that help me were very professional very helpful I would use this location again returning the equipment Was also very pleasant

ESTHER R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARCO S. 
Clasificación:
5.0

Very friendly. If it isn't broke don't fix it. You guys are doing a great job.

STEPHEN R. 
Clasificación:
5.0

Good clean vehicle and the staff was very helpful. Great experience. Thank you!

Everick F. 
Clasificación:
1.0

You can clean the the vehicle it was absolutely filthy You could put windshield fluid in the container You could fix the badly cracked windshield You could fix the handle for the drivers side window You can align the front end, it is very bad. You can insure it shifts out of third gear correctly, it was extremely unpleasant to operate and we felt we would not be able to complete the trip. I have rented from this location previously and never had these problems

Manfred R. 
Clasificación:
4.0

Construction in city made drop off more interesting than necessary, but not a reflection on the U-Haul team.

TRAVIS I. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

HUMBERTO Z. 
Clasificación:
5.0

Employees at front desk (customer service area) should be more professional with customers and be more friendly type.

Elias S. 
Clasificación:
5.0

Great Location Plenty of Equipment choices. So far this has been my best UHaul experience. Michelle Faux provided excellent assistance.

RAMON R. 
Clasificación:
4.0

El cliente no dejó un comentario.

JAMES S. 
Clasificación:
5.0

Here's the problem: 1201 N Chaparral was not the location that I was supposed to pick up the U-Haul at? I went to the location which was in the contract and THEY DID NOT HAVE A VEHICLE FOR ME, as scheduled and reserved. A vehicle was confirmed, according to emails that I received and one was NOT at the original location that I drove to. This cause a delay, inconvenience, undue stress and a late start to our trip. Fortuntately, the N Chaparral location had the equipment that we needed. In general, U-Haul seems to need bettor organization. No one at the Pick-up location walked around the vehicle with me to insure that the vehicle was in good operating order before I left the lot.

David C. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD S. 
Clasificación:
3.0

I selected online pickup and yet I had to find the truck myself and inspect it myself, but then still had to go inside for the key. Should have just selected regular truck pickup at the counter.

Doug H. 
Clasificación:
5.0

Good service.

JUANCARLOS M. 
Clasificación:
4.0

El cliente no dejó un comentario.

John B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas R. 
Clasificación:
4.0

Had issues with people parking in the "load/unload" zone- I think signs need to be put up to deter this from happening in future…. Very inconvenient

Janette G.  |  Overall Experience 
Clasificación:
4.0

Had issues with people parking in the "load/unload" zone- I think signs need to be put up to deter this from happening in future…. Very inconvenient

Janette G.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

CHARICE I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Miguel S. 
Clasificación:
5.0

Great service, support and price!

Joseph J G. 
Clasificación:
1.0

Got doble charge

JESUS O. 
Clasificación:
5.0

I can't think of anything at the moment. Overall, great service.

SAMUEL J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan W. 
Clasificación:
5.0

El cliente no dejó un comentario.

KARL F. 
Clasificación:
1.0

Y'all charged me dubble the amount on my bank card that not right or not cool

Andres L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ONEL P. 
Clasificación:
4.0

Made reservation for truck with appliance dolly. Came to get truck, no appliance dolly.

JEFFREY T. 
Clasificación:
5.0

Great young Staff..

RICHARD O. 
Clasificación:
2.0

I tried to use the Mobile APP to check in the truck. It would not accept the picture I was taking of the mileage & fuel. Therefore I had to let the onsite rep check-in the truck since it was before they opened. Oh then you had the audacity to charge me an extra $20 for the rep to do their job. Seriously! What are the people in the store being paid to do?!

DONNA P. 
Clasificación:
4.0

El cliente no dejó un comentario.

SAINT JAMES L. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT H. 
Clasificación:
5.0

El cliente no dejó un comentario.

billy B.  |  Overall Experience 
Clasificación:
1.0

Lock doesn't work the manager Samantha doesn't return calls leaves you outside waiting for hours. Poorly managed!

Brian L.  |  Online Move In 
Clasificación:
4.0

Put warning signs up for low concrete beams. Beam blends in with band color on storagebin doors. Leaves a pretty good lump.

John K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Helena G.  |  Overall Experience 
Clasificación:
1.0

had really bad impression of this place i rent an storage unit and got stolen a lot of items out of my unit because the roof was cover with a wire screen and can see thru and the main door that suppose to open with the key they provide never work and was free access thats why who knows who got in and climb to the roof to look at the belonnies si it was a waste of money for me, got stolen millwaukee tools, tv, motorcycle helmets, suicase and can figure out what else, so far $3000 loss.

JOSE R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ann L.  |  First Impressions 
Clasificación:
1.0

I made an online reservation, and nothing was reserved. The employees were decidedly rude and the storage unit was damp plywood with a hole in the ceiling. Avoid this place!

Amy R.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

jeffery p.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Broderick S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Marie W.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Maria M.  |  Overall Experience 
Clasificación:
5.0

Its very old and serves our purpose but not sure I would recommend because there are newer places nearby and that’s more to everyones liking:/ Samantha was very helpful! thank you!

Heather L.  |  First Impressions 
Clasificación:
1.0

El cliente no dejó un comentario.

Ramon M.  |  Overall Experience 
Clasificación:
5.0

Hallways are a little narrow and couldn't fit the sofa in the room but other than that it was a great experience.

MICHAEL Y.  |  Overall Experience 
Clasificación:
1.0

The door was broken and the stairs winded us.

Oscar R.  |  Overall Experience 
Clasificación:
5.0

I've used Uhaul numerous times so this experience wasn't new to me. The location works well for me and they have anything I would ever need to move my things.

Jason R.  |  First Impressions 
Clasificación:
5.0

I have always used U haul services and will continue to do so. Thank You Kevin Robbins19433@gmail.com

kevin r.  |  First Impressions 
Clasificación:
3.0

My things got wet . Mattress and lots of boxes and items were damaged .. irreplaceable items..

Joann A.  |  Overall Experience 
Clasificación:
3.0

To begin with the area is not well marked to know where to access the locker. Then it said street access on the website but its up a flight of stairs . Sooo to get to my locker its up a flight if stairs take 5 steps go down 2 steps take 2 steps go up 2 steps so theres no way to get a cart to my storage locker!! This is extremely inconvenient.

Amy G.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael S.  |  Online Move In 
Clasificación:
5.0

I cannot remember the young mans name that helped me but he was a very nice man. He explained everything to me in a way that was easy for me to understand. He made the whole transaction go quickly and very easily. I hope in the future that I am able to deal with him again.

Todd S.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

CRAIG T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Marcela B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

andre c.  |  Overall Experience 
Clasificación:
5.0

Well maintained and staffed. Very useful for our move.

John H.  |  Overall Experience 
Clasificación:
5.0

The staff at the Uhaul facility on N. Chaparral are very friendly and helpful. When homeless people hang around or loiter in the premises, the staff was quick to respond when I felt uncomfortable. Thanks for everything.

CONNIE M.  |  Overall Experience 
Clasificación:
5.0

Everything was excellent. Employees were very Helpful. Don't know what we would have done without a storage unit for a short time. While we got moved into our Apartment. Thank you. Charles and Linda Pointer.

Charles P.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Jeff H.  |  Overall Experience 
Clasificación:
5.0

very smooth move-in. Representative most helpful, facility in good shape.

John H.  |  First Impressions 
Clasificación:
5.0

I always recieve excellent service from U-Haul. been using for years.

kevin r.  |  Overall Experience 
Clasificación:
5.0

EXCELLENT INFORMATIVE AND VERY HELPFUL SERVICE I ALWAYS USE U HAUL

kevin r.  |  First Impressions 
Clasificación:
2.0

I paid for the 24 hr access but in the 7 different times I tried to access my unit the key card failed. I had the attendant redo my access twice but to no avail. 24 hr Rip Off!

Robert G.  |  Overall Experience 
Clasificación:
2.0

The security was the worst I have ever seen. The door never worked properly. There were times the door was not secure at all. I had two large units. I asked Casandra about the door many times. Nada

Edward K.  |  Overall Experience 
Clasificación:
5.0

We are renting two storage units, and had to return a 20-ft. truck. From beginning to end, your staff went above and beyond in helping ensure there were no problems. And, they we so nice to us!

Keith R.  |  First Impressions 
Clasificación:
5.0

Staff up front very friendly.

WILLIAM H.  |  Overall Experience 
Clasificación:
5.0

Storage rooms were exactly the size I needed and we'll maintained. Service was quick and informative.

Cesar M.  |  First Impressions 
Clasificación:
4.0

The staff were friendly, and the facilities were sufficient. My only concern was that the storage unit was so far back into a maze of units that I felt a little uncomfortable going back there.

Brenda E.  |  Overall Experience 
Clasificación:
4.0

Everything went smoothly and I couldn't be happier

kevin m.  |  First Impressions 
Clasificación:
5.0

Great staff and am still a customer for a long time

MArk F.  |  Overall Experience 
Clasificación:
5.0

Great service. Secure storage.

Ronald J.  |  Overall Experience 
Clasificación:
3.0

The large price increase without any additional benefit caused us to cancel our service. The "secure" door could just be pulled open without access card.hallways were just swept into rooms

JASON P.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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