Great place to get your uhaul equipment. The people at this location had awesome customer service and answered all questions. I will be getting my future uhaul equipment from this location, The best service I ever received from a uhaul location
JOHN P.Customer Reviews for U-Haul Moving & Storage at Morgan Blvd
Testimonials From Recent Customers
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Nothing needs to changed or added at this location it's great working employees. Keep Up the Awesome Job Guys!!
Adrian T.Great service and confidence in application for a trailer
Daniel F.Lube equipment other than that everything was good
Ismael T.Painless operation! Easy to rent, good equipment and an easy turn-in process
George B.They were EXCELLENT!
Linda T.Joseph Finger was very professional, knowledgeable,as well as friendly. I would definitely recommend this location to my friends
Rick C.Best experience l have ever has at a uhaul. The owner took care of us. The store was spotless and the service could not have been better. We were in and out at pickup and return.
Robin Z.Took to long get refunded..
Christie S.Employee at this location was great. Friendly, efficient, helpful. Took extra pains to make the changes we needed when we had failed to communicate our needs propertly. Could not ask for better service.
LONNIE S.Everything was done quite professionally.
Adrian M.I had to drive 50 miles out of my way when I could have dropped trailer in Rio Hondo.
LEONARD B.Quick easy and well explained
Ricardo L.I was very impressed with how clean things were. The facility may be slightly understaffed because one was left to wait in the office alone for a period of time while staff attended to duties elsewhere. But love the box take a box leave a box idea and also the recycle items area where one can acquire items or leave unwanted items. Both are helpful. I really do like the dolly's that are available at the facility for unloading or loading. And the office has sooooo many useful moving items all available in one place. Love that convenience.
Betty A. | Overall ExperienceJoseph and the rest of the staff were awesome. Very attentive and helpful. Very knowledgeable. I would recommend everyone to his facility anytime
John O. | Overall ExperienceGood service
rolando T.Solve an issue and i was very please.
BELIA Z. | First ImpressionsThe truck was low on fuel when I arrived. The fuel light indicating 50 miles to empty was on.
Dustin B.This is the best Uhaul store I have dealt with. The team is always professional and the store is always clean. I recommend this store for anyone in Harlingen, Texas.
LISA A.Friendly staff . Made us feel comfortable and very knowledgeable
ROLANDO G.Bueno
mia l. | Overall ExperienceThanks for your kindness and your help God bless you all enjoy your beautiful day thanks again
joyce S. | Overall ExperienceVery good service.
ALROY S.all went smooth and well no proublems thanks guys later david v
DAVID V.Nothing at this time everyone and everything was great.
ANGELICA C.Look forward in renting and getting services with your facility.
Josie P. | First ImpressionsGreat and convenient
BELIA Z. | First ImpressionsTrain the associates to listen. The lady that took my order had no idea the size of the trailers or what they were capable of hauling
KATHY S.Jorge Castillo was very helpful very friendly. Very helpful with every question I had. Need more workers like him
jesus l. | First ImpressionsThe manager is very professional and always helps when needed.
Troy G. | Online Move InThe general manager, I can't remember his name, is an example of how customer service oriented employees should be! I've done customer service for 23 years in the automotive service industry and he surprised me! Didn't think people like him existed anymore! To run an establishment like that by himself, running to go get the uhaul truck a 1/4 mile away? Priceless! Hats off to you Gm from uhaul on Morgan!
ERIC B.just listen, and try to help the customer
ROBERT L L.Manager and staff were professional and very helpful.
KARLA P. | First ImpressionsKeep up the great customer service
CONNIE E.Great customer service.
GABRIEL G.Have an issue with gas we purchased. We drive 9 miles and it took 6 gallons of gas. It must not of been full when we picked it up. I would like an adjustment to my bill
JMicheal L. | First ImpressionsHassle free pick up and equipment return.
Rogelio P.nothing
jose L.Great customer service, in and out with a quickness!
ROLANDO D.Above expected service and was very happy with my experience.
Christina S. | First ImpressionsGreet a customer with a glass of water. I really like this location. Very clean and well organized. Great Customer service.
GABRIEL E.The process could not have went better. The equipment was just what I needed, and the service was first rate. Well done!
Mark L.Every time I go my experience is better and better, thanks.
DAVID S.My only complaints: 1. I was not told that I needed to swipe my card to turn off the alarm. 2. Staff didn't remove the lock on the door until I went back into the store to report the lock. 3. Wanted a larger storage room and offered two different rooms but was told I would be notified if larger room became available.
JAMES P. | First ImpressionsMr. Finger is such a great guy and runs an awesome store. Great crew!
Luis L. | Overall ExperienceFriendly staff. Clean and safe.
Noelia V. | Overall ExperienceThe staff was excellent, no improvements necessary.
OTIS C.Again great customer service! No waiting, polite, clean and professional. Better than expectations.
MARK L.Great staff , great experience
Pedro C. | Online Move InWhen a person walks into a store they should be greeted and acknowledged. The rep'a job is to acknowledge ppl and say when they will get with you. Human traffic management. Ben kept his head down on the cell phone. The older guy came w the lock from around back even though a lock was right by Ben's desk. I had to wait and wait like it's the Valley and no one cares, and they don't blink at answering the phone. It just rings. No visible hustle. The one thing good i can say, is that it seemed he provided two units side by side combined into one price and gave me that 1st month free. Otherwise it's have been a below average experience for sure.
Ellen R. | First Impressionsprovide local phone number on-line
Ramiro G.Joseph is a great team leader, they work as a Family.
NICOLAS T.The Team there truly work as a Family, they are Friendly, Polite and kind, and they Know their business, they even Help me finding the bus station address for me.
Nicolas T. | First ImpressionsNo problems whatsoever
ROBERT B.The customer services excellent!
PABLO JR R.Employee service was fast, professional and courteous.
JESUS G.Gentlemen who took care of me when I went in was extremely helpful, polite and professional.
Corrine P. | Online Move InFast , Friendly, and Professional.
Amos C. | First ImpressionsWas told i was going to get free miles and then was charged over 600$ for use of miles. Horrible customer service and i would like some type of compensation
Clayton B.I was charged 3 times. Still waiting for the money to b returned to the bank. My 75†TV was broken. The driver told me the truck was in bad condition. The tires were bad. Any little bump and the truck would jump.
JOSE C.Amazing service
MICHELLE B.Thanks David, You're a good dude.
James P.Replace tow dolly wheel straps when you have bad wear and tear, one of the straps were torn due to long period use, not safe, also one tail light was out, we had to switch to different tow dolly cause of that.
JESUS G.Nothing, your employees are fast and helpful.
ROEL G.every thing went fine, they helped with the trailer.
KENNETH EDWARD J M.Mathew Yanez, was the young man whom waited on me. He had an extremely agreeable personality. He conducted himself in a very professional manner. He went above and beyond my expectations. I would highly recommend your facility and Matthew.
Cynthia G. | First ImpressionsAll employees were kind and ready to help. Joseph Finger is a great manager. Always ready to help a customer out! Thank you Joseph!
Veronica R. | Overall ExperienceGreat staff
AMANDA C. | First ImpressionsThere should have been more than one person working. The fella was run ragged but he was polite and very helpful.
Kenny O.We had a young man by the name of Matthew who was very, very helpful! Because of all his knowledge we found a place at U-Haul! We also came back to rent more storages because of all his help and friendliness. It felt great to find a place where we felt comfortable putting all our belongings. I highly recommend this place but most of all the customer service that we were welcomed with. Whoever is reading this Matthew at the Harlingen U-Haul has gained us as customers. It was because of him that we stayed with you. Thank you Mr Matthew!!
Pedro G. | Overall ExperienceCustomer service was alright, could barely understand what the customer service man was saying behind the fiber glass. Truck has not been cleaned, so we had to clean it. We didn't think we had to check it before taking it as I thought it would be sanitized, cleaned and all that BEFORE giving it to another PAYING CUSTOMER. Their was ants all in the cabin, ants!?
SAN JUANITA M.Excellent service! Gentlemen at the counter was Very helpful and professional. Thank you so much !
azeneth/eunice h. | First ImpressionsExtremely expressed.
Lupita G. | First ImpressionsThis is a good U-HAUL location. The staff are friendly and helpful and the location is clean and well organized.
Zac C. | Overall ExperienceGreat job guys!!
William H. | Overall ExperienceWill do business with you again great service
John C. | Overall ExperienceI will recommend this facility to all my friends. Friendly staff and excellent service. Thank you. Will use again when needed.
sam s. | Overall ExperienceExcellent job. Well recommended.
Maggie S. | First ImpressionsVery easy and convenient especially during these trying times….
Jorge G. | Online Move InBoth gentlemen that were there helped me when I arrived from CT and throughout my time and were helpful and went above and beyond to help. Will use in the near future.
Sheena s. | Overall ExperienceVery friendly staff and helpful. Plus very professional. The facility is very nicely kept and clean. Se los recomiendo a todos.
Mark C. | First ImpressionsI was in this unit well over a year and to find out that your staff has never actually read the contract is sad. I chose your location because of what I was told was allowed per contract and was there to pay 5days of storage to end my contract and had I had to read the contract to the employee. BE MORE CLEAR. By the way the contract you had in my file did not have my signature.
Nelda J. | Overall ExperienceIt's always a pleasure to work with your staff. David made suggestions and resolved the issue at hand.. Polite, clean, respectable and friendly! The place was immaculately clean.
Raquel H. | First ImpressionsAs far as storage facilities come, this is a great place. And it had plenty of carts for your use.
Jose F. | Overall ExperienceThe young man was very nice and respectful, quite helpful pp
Sonny G. | First ImpressionsNo issues what so ever
rene r. | Overall ExperienceHelpful and professional, told me about where to find mover's because I am 64 year's old and my husband is 70 years old so we need to get help to move
nelda r. | First ImpressionsOn line
Jennifer G. | First ImpressionsStaff was very friendly and professional, would gladly recommend this place to anyone
Larry B. | First ImpressionsCustomer friendly and professional
rene r. | First ImpressionsI've had nothing but trouble with uhaul both truck rental, car transport service and storage facilities. The whole experience has been a nightmare during a stressful time like moving. I must say David was the light in this whole fiasco. I rented two 10x10 because no large units were available. When I get there they had two 5x5 for me. This will not do. I had a rented a 26 foot truck and it was full. David who was left alone. His coworker Jorge left as scheduled even though there was a room full of people waiting to be helped. David apologized for the wait. ( I had movers I was paying and lost an hour and a half. Had to pay them extra to finish unloading) David stayed very calm and courteous during this whole uhaul mess up even though he had a line of people he did his best to fix the problem and he did not rush me through. He apologized to all who were in line and explained he was the only one and help was on the way. I have been to three different locations one location twice dealing with all the mess uhaul caused. And David in Harlingen tx and the general manager in Austin,tx by the Ut university were the only two who showed compassion and helped. Unlike the the employees at the i35 and rundburg location. with the exception of David and the general manager at Austin tx UT location dealing with uhaul has been a nightmare nothing but problems after another.
Jessica S. | Online Move InGreat Place with great customer service.
Jose F. | First ImpressionsMy storage location was switched twice while I showed up at the facilities and had to drive an extra hour to finally drop off so I was somewhat disappointed but I am very happy with the first month of storage being free.
JAMES P. | First ImpressionsEverything was excellent even the staff thank you so much
leroy r. | First ImpressionsVery helpful staff Joseph goes above and beyond for customers
Sandra M. | Overall ExperienceAwesome storage facility!! Huge, super clean, great management!
Laura M. | Online Move InMathew from Uhaul was very helpful.
Ruben Z. | First ImpressionsAnytime I had to go to the unit I always felt safe. Facility always well lite. I would use the facility again if I needed storage rental.
Sonia W. | Overall ExperienceGreat service!
Norma F. | First ImpressionsKeep up the great work!!!
Veronica M. | Overall ExperienceGreat costumer service!!!
Johnny C. | Online Move InWas very easy to set up
John H. | First ImpressionsAwesome service
Veronica M. | First ImpressionsCustomer service was excellent and I had no issues. Thank you for your Assistance.
Alejandro S. | Overall ExperienceExtremely easy to reserve and get into your space. Great online and store service also. Reasonably priced.
JUAN H. | Online Move InFind a system that might work better for the 26 moving vans. I missed my son's graduation because I had to take it in person to renew my reservation
FRANCES R. | First ImpressionsHad a rodent problem. Someone (definitely NOT us) put rat bait in our unit. One box with a brand new espresso machine was chewed through and a nest built inside.
Patricia S. | Overall ExperienceAlarm went off opening unit and didn't know why or how to turn off. Zip ties were on latches and were hard to remove without a tool. We did not have any idea that is how it would be. I also thought we would get 1 unit but we got 2. The smaller onec can not fit much and not sure why its done like that.
Martha D. | Online Move InThe storage facility is fantastic, the bathroom are very clean and well lighted. Never worry about safety, manager Joseph Finger always goes beyond to ensure that we the customers are satisfied with the service. I highly recommend this facility above any other.
Nelly R. | Overall ExperienceNo complaints, whatsoever!
Kathleena R. | Overall ExperienceThe CSR and Manager did everything to help me out and be just patient with me cuz I was having just such a bad day, But with their patience and kindness they made it better. ¡Gracias!
GENOVEVA O. | First ImpressionsThe staff at this facility was nice and professional. The facility is bright and very clean.
LISA A. | First ImpressionsGreat staff and service
david s. | First ImpressionsA/c could be a little higher but other than that very nice and helpful staff
Sheena s. | First ImpressionsMost often they don't know how to do their job properly when it comes to offering free one month then when it time to pay the next month, right away they charge the free month, this has truly been the 3rd time I went thru it always have to remind them about the one month free and even if I done so, they still want to charge me. Almost as if I have to beg by making my point thru so many times what is 1 month free means.
Nidia J. | First ImpressionsAWESOME!!!!
Robert G. | First ImpressionsI love the service
oscar v. | Overall Experiencewhen someone goes above and beyond your expectations there are no real words left to say. I was having a bad day, week, month the whole year looked like 2020 again. Even with a stimulus in my pocket. Mr. Finger gave me nbatable hope and direction as was.offered the best product. It really made a difference. Thanks.
RODOLFO E. | First ImpressionsFriendly, helpful, just have to know your way around and card once I get that very convenient
Richard G. | First ImpressionsThe best moving and storage experience that I have ever had and I have had many.A Joe Finger is by far the best manager that I have rented from!! Excellent! Very courteous and helpful. A Plus rating!Total satisfaction.
Bud W. | Overall ExperienceGreat facility and staff!
Felix J. | Overall ExperienceI gave yall a review with u- haul also Your staff was always very helpful..thank you u-haul at Morgan!! I've rented trucks and a units and it was nice doing business with yall!! God bless !
Jessica M. | Overall ExperienceThe staff was and their help in my relocate to another town was the best customer service I have ever experienced in any business ever. I was amazed beyond words. Great overall company on both ends of my move.
John M. | Overall ExperienceI was completely satisfied & loved it. I will be recommending the U-Haul Storage Facility to everyone I know . Thank you once again keep up the great work!
antonio g. | Overall ExperienceUnits were green zip-tied with locks inside. We couldn't access them. Had to wait for rep. One unit door came off the track, rep fixed with a pair of scissors but now the latch won't slide far enough to allow for securing with a lock. Was too late once this was discovered to get assistance. Will hope no one notices and try to resolve on next visit. Rep was friendly and helpful. Facilities were clean.
Cilly J. | Online Move InEasy to access and friendly staff!
Cilly J. | First ImpressionsGreat store and love the card entry system. Beautiful facility and very clean. The door alarm system images me feel my stuff is safe.
John M. | First ImpressionsI was very happy I went with uhaul vs another company.
Gracie R. | First ImpressionsStaff was super super helpful and friendly!!!!!😁
Christine B. | First ImpressionsThe associates were all very helpful, especially the one, unfortunately I don't remember his name. It would be nice if the storage area opened at 6 instead of 7.
Daniel I. | Overall ExperienceEverything was awsome
LUIS ANGEL R. | Overall Experiencelike all the services
Americo C. | Online Move InI believe it was Mathew who was the one that helped me. After the storage facility at Ed Carey offered two 5x10 units as a 10x10 unit, I came to the Uhaul store on Morgan. Mathew went above and beyond to accommodate me. I have since recommend this store to multiple coworkers and friends.
James K. | First ImpressionsExcellent customer service. Honest & kind. My family member lost some credit cards and other personal belonging in the store. They called us and let us know it would be ok.
Christine C. | First ImpressionsExcellent customer service all my questions were answered and the rep listened Attentively
BRIAN R. | First ImpressionsAfter moving my things in the storage unit I see a few roaches down the halls. I am uneasy about my things here but will be trying my best to get my things out of there as soon as possible. The representative that assisted me was very very friendly and had it not been for those roaches I would have given 5 stars.
Cynthia M. | First ImpressionsI go to this location every time trust no one else
Homero Z. | Overall ExperienceIncredible customer satisfaction and service
Homero Z. | Overall ExperienceGreat service.
Ofelia V. | Overall ExperienceVery prompt and professional. The facility is very clean. The security system is state of the art. I felt secure. Mr Finger went above and beyond to meet our moving needs. It is awesome to have a location that is centralized in our community.
Nelly R. | First ImpressionsWish you had a larger unit. We ended up needing two of your largest units, which is what is needed for a household move.
Patricia S. | First ImpressionsFrom move in to move out, ease of service was outstanding. The UHaul reps there were eager to help, and since I was new to the area, they pointed me to best locations for other services.
Jesus V. | Overall ExperienceBeyond helpful and willing to help
Homero Z. | First ImpressionsGreat hospitality with customer service....!!!
Otilia S. | First ImpressionsExcellent customer service Pleasant personnel Thanks
PATRICIA F. | First ImpressionsBest place for all your storage need Best staff Clean facility
Michael M. | Overall ExperienceClean, spacious storage with a friendly, knowledgeable manager and super staff! ¡Gracias!
Cecelia G. | Overall ExperienceExplained well and took care of all needs.
Laura R. | First ImpressionsVery satisfied with the facility, with the staff and also with the equipment, thank you for your help.
Silvano E. | Overall Experience.
sky K. | First ImpressionsI'm happy
REBECCA V. | First ImpressionsThe girl that helped us was kind and courteous and helpful she made sure the unit was cleaned out and showed us where or how to use the back door to get into the unit so I was very happy with the serv
Janet R. | First ImpressionsJoseph was an excellent person, listened attentively and helped me through the rental process !
Marlene R. | First ImpressionsEverything timely managed
Blanca M. | Overall Experience