U-Haul Moving & Storage at Mission Ave

5945 comentarios

950 W Mission Av   Escondido, CA 92025
(On mission ave Between Rock springs rd and metcalf)

(760) 741-7805

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Contáctanos

(760) 741-7805

950 W Mission Av
Escondido, CA 92025

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Ferdinand T. 
Clasificación:
5.0

Very friendly and helpful at pick up and drop off.

Edmond P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan T. 
Clasificación:
5.0

Even though the Uhaul website has much room for improvement, this location has excellent staff with great customer service. They had good coordination getting paperwork and truck/trailer ready at the same time. Very pleasant renting experience. The Silverado pickup truck was a fantastic towing vehicle.

Joel M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara D.  |  Overall Experience 
Clasificación:
4.0

I had reserved a storage unit and when I arrived, I was unaware that I was not able to store a motorcycle at this location. I had to find an additional storage unit.

Phil K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer D. 
Clasificación:
5.0

Jose was very knowledgeable and professional. Excellent job!!

Glenda H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary M. 
Clasificación:
4.0

El cliente no dejó un comentario.

CYNDI M. 
Clasificación:
4.0

great customer service, I recommend equipment upgrade as trailers have some missing lights and wear and tear. The barcode to confirm I was at their location was not able to be read correctly. Also, the barcode was used for multiple funtions. ex: I returned trailer and the barcode that is displayed on window is for storage units.

Mario V. 
Clasificación:
5.0

El cliente no dejó un comentario.

David P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zachary R. 
Clasificación:
4.0

A lot of extra charges

Penelope R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rita T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Rick R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael C. 
Clasificación:
4.0

Ninguno

Carol R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Che L. 
Clasificación:
5.0

Great Experience, very easy.

Robert O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Fernando C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Adam A. 
Clasificación:
5.0

The staff is very friendly and professional. I have used several other U-haul locations - the others are OK, but this on is by far the best.

Frederick A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Madjid M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresa G. 
Clasificación:
5.0

Not as nice as the people in Bakersfield but still nice.

Allen R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose G. 
Clasificación:
5.0

The tow button was in place when I record the truck - which I didn't know and used a ton of gas for a short trip. Do not set that as standard practice.

Trisha T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shonta C. 
Clasificación:
5.0

Frederick is AWESOME!! He should get a raise.

Katherine O. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kendrik J. 
Clasificación:
2.0

Employees were great. Company sucks.

Shea W. 
Clasificación:
5.0

It was perfect.

Lynn W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rick F. 
Clasificación:
5.0

Staff were very helpful.

gary B. 
Clasificación:
5.0

El cliente no dejó un comentario.

KRISTEL M. 
Clasificación:
5.0

Nothing. I have been to your store multiple times, and every time I find a great experience. The employees are there to help you and get your needs meet in a very timely manner. You have a group of great employees!!

Ronald T. 
Clasificación:
5.0

I have been double charged for my rental. I rented a motorcycle trailer and am billed for another trailer also. Please correct my bill by crediting my card the overcharge Fees. Thank you, Brad Bowman.

Brad B. 
Clasificación:
5.0

Very attentive hard working employees.

KEVIN H. 
Clasificación:
3.0

The staff was excellent. But the experience with the van was not. It was clean. But the rollup door was constantly banging loudly over ever little bump. I only have 60% hearing and it was still loud.

Jay W. 
Clasificación:
5.0

El cliente no dejó un comentario.

John T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Renee G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Landon D. 
Clasificación:
5.0

none!

EDDIE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

WAYNE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

eddie M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clinton K. 
Clasificación:
3.0

The inside staff Kayla is rude and seem as If your bothering her or taking away her time. I rented twice from this location in the past 2 weeks and won't be back . Outside staff guys were all great

Marc M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristi J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ethan F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Curtis C. 
Clasificación:
5.0

Looks like you guys have this figured out. Best Uhaul office I've used to date...and I've used a lot.

Richard G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd H. 
Clasificación:
5.0

All the entire staff was friendly and willing to help. It made this rental a completely breeze.

Corey H. 
Clasificación:
1.0

This is the 2nd time I've rented from this location and both times they over charge me in my return. I had it for 2 days, 19 miles, and returned it with more gas than I started with... $122 ??? Why??

Bradley W. 
Clasificación:
5.0

People-jose and ryan are good at what they do

Bob Z. 
Clasificación:
5.0

Jose wowed me with his service. He made my move easy and stress free. This man deserves a raise.

Keith L. 
Clasificación:
2.0

Have trucks ready at the reservation time. We were there just before 9am for a 9am pickup. I got my truck at around 9:45am. I couldn't choose mobile pickup when I made the reservation or I would have done that.

Daniel B. 
Clasificación:
5.0

El cliente no dejó un comentario.

lawrence L. 
Clasificación:
5.0

The entire staff was considered to be very friendly, efficient, and helpful throughout the move-in process.

alan v.  |  First Impressions 
Clasificación:
5.0

I had to approve stock photos of a trailer for “condition” and yet what they hooked up to my car was extremely muddy. Clean inside but a horrible muddy mess all around the outside. You Couldn't even see the “max speed” that I know was on the wheel well.

ronald D. 
Clasificación:
5.0

lower the mileage rate

Shelley W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Persephanie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian C. 
Clasificación:
4.0

Your employees Kayla and Ryan are exceptional.

Robin G. 
Clasificación:
5.0

El cliente no dejó un comentario.

James Milton N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Howard G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JIMMY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lorenzo M. 
Clasificación:
5.0

Very fast and nice. Got me in and out very quickly and the outdoor staff is very happy and upbeat! Took me about 4 minutes to drop the trailer back off and I was on my way.

Joseph C. 
Clasificación:
5.0

El cliente no dejó un comentario.

GLENN W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Gavin L. 
Clasificación:
1.0

El cliente no dejó un comentario.

Allison W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan R. 
Clasificación:
5.0

Life savers ! Thank you

Tim Lawrence M.  |  Overall Experience 
Clasificación:
5.0

Positive experience; professional and efficient and friendly staff. Thanks.

David L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Theresa P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gabriella M. 
Clasificación:
5.0

Employees are responsive and helpful. Like this location and staff

Ryan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

alice P. 
Clasificación:
2.0

El cliente no dejó un comentario.

Steve N. 
Clasificación:
2.0

Way too expensive, no prorating. Will tell people to stay away.

dorian D.  |  Overall Experience 
Clasificación:
5.0

Excellent customer service. Made the experience seamless and easy

Brad D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Forrest A. 
Clasificación:
5.0

El cliente no dejó un comentario.

James B. 
Clasificación:
5.0

El cliente no dejó un comentario.

James K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cesar P. 
Clasificación:
5.0

Staff was very accommodating. Thank you!

Ariel C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEBRA C.  |  Overall Experience 
Clasificación:
3.0

Yeah standard customer service

Garrett H. 
Clasificación:
5.0

El cliente no dejó un comentario.

LISA L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin U. 
Clasificación:
5.0

Everyone at the location was great. The web site is a bit tedious for someone who wants to rent something and not have to go through a bunch of pages to do it. Otherwise over great experience.

Robert M. 
Clasificación:
4.0

Stop forcing ppl to wear masks! Take a stand. You're a large corporation, time to stand up for our Constitutional & Bill of Rights!

Todd B. 
Clasificación:
5.0

Excellent customer service and experience

Yvette D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hector B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rebecca B. 
Clasificación:
5.0

Honestly the best uhaul experience ive had in the 20 years of moving. The lady that helped us was spot on!

Michael R. 
Clasificación:
4.0

Tight parking for customers

Lewis W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Martha A.  |  First Impressions 
Clasificación:
5.0

I was not happy that I wasn't reumbursed for paying a full months rent and moved out a week later.

Connie F.  |  Overall Experience 
Clasificación:
5.0

Excellent customer service, location and hours.

Yvette D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

KAI G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jazmin G.  |  Overall Experience 
Clasificación:
2.0

The staff was great. My rating is because the elevator was broken and wouldn't be fixed for 2 weeks. The only unit available was up a pretty narrow staircase. I had some large furniture and just my husband and our 5 small children. I wasn't about to kill myself over a free month of storage so I had to cancel and scramble to find something else nearby and get my 20' u-haul emptied out and back in time.

Brittany S.  |  First Impressions 
Clasificación:
5.0

Had a great experience overall...only negative is the freight elevator was not operational on the day we moved all of our big heavy furniture out of our storage unit, so the movers had to carry all of it down the stairs. Not fun!

Amy B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ROGER N.  |  Overall Experience 
Clasificación:
3.0

Usually long waits at the desk, one of my pillows got moldy. First 2 months I didn't receive a phone call or email, and their letter did not reach me until after the late fees on my rent were applied. My belongings were secure and safe however

kiora r.  |  Overall Experience 
Clasificación:
5.0

The second time that I have used this location, and I was treated with the utmost courtesy from everyone that works there. I'd highly recommend  this location to anyone in the San Diego North County.

DEBORAH R.  |  First Impressions 
Clasificación:
3.0

Attention was good, see a couple of drug addicts look a like persons walking in and out the building in the after hours...

ernesto p.  |  First Impressions 
Clasificación:
5.0

Maybe it's just this UHaul, but the service and warmth of the staff is XLNT!!

Janet P.  |  Overall Experience 
Clasificación:
4.0

Although your employees were super helpful, they are put in a position to fail w limited help. They are spread so thin and the lines are always long in addition to getting a hold of anyone on the phone. Please hire people so your workers don't get burnt out and discouraged

Desiree P.  |  First Impressions 
Clasificación:
5.0

The service was very good. But my order was not in the system. I had a print out and reservation # and it is in my online account But not in their system.

James K.  |  First Impressions 
Clasificación:
5.0

Friendly service. Clean and secure

richard s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Josep R.  |  Online Move In 
Clasificación:
1.0

Manager was rude and didn't care about me as a customer and trying to figure out an online reservation with promo. He was not nice and Justin really doesn't care to help customers who are online customers and get accurate rates and booking for storage Called 4 corporate offices before someone actually tried and realized my online promo code was valid and a glitch due to uhaul systems.

Krysta K.  |  First Impressions 
Clasificación:
4.0

I really like U-Haul's packing boxes and box tape! But because I am looking for a storage-only type facility I found the heavy amount of traffic (for U-Haul trucks, trailers, etc) to be a bit inconvenient. While U-Haul would be my go-to place for those type of things (and more boxes!), I would most likely only use a U-Haul facility for storage if it was the only thing offered at the location. Staff was super friendly and helpful! I'll be back for more boxes!!

Jennifer L.  |  Overall Experience 
Clasificación:
1.0

I am writing about my recent one-way U-Haul Truck Rental from El Dorado Hills to Escondido, CA. It is U-Haul Contract 22518356. I chose my destination point because they had on-site climate-control lockers. I made the locker reservation at the same time I reserved the truck. When I arrived at my destination on May 1st, they did not have a locker that was usable for me. The only 10x10 they had was on the second floor and their elevator was broken and they had no idea when it would be repaired. I had dozens of boxes on the truck and it was not acceptable to have to carry them to the second floor by steps manually. I told the check-in clerk that it would not work and my only solution was to keep my property on the truck at no extra cost until they could provide a suitable locker. He checked with an associate and told me that was OK to do. So, when I was called the following week that a suitable locker was available, I rented it, unloaded the truck and returned it. I should not have been charge anything beyond my initial fee for the truck rental, yet I was charged for an extra seven days truck rental. l request you issue me a full refund. Incidentally, right after my experience in my first attempt to return the truck I filed a complaint on the U-Haul website with both the truck and locker contract numbers and asked that I be contacted by phone. Nobody ever responded.

Michael L.  |  First Impressions 
Clasificación:
4.0

My original unit was n the second floor, but upon arrival we were informed that the elevator was out of order. The alternate first floor unit 5x8x9 we were assigned was available according to their system, but there was a lock on it. The lock was cut only to discover that the unit was still occupied. The only other units were either too small or a larger 5x8x10 was available at a higher price, considering our situation we accepted the more expensive unit. Justin the employee assisting us was very courteous. Perhaps we should have been given the larger unit at the price of the first two units we were assigned, and given the fact that we have 1 free month of unit rental through our previous trailer rental I really cannot complain too much.

Kenneth M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeramy L.  |  First Impressions 
Clasificación:
5.0

Best experience with U-Haul EVER in my 58 years. THANKS SO MUCH !!!

Janet P.  |  First Impressions 
Clasificación:
5.0

Good location and very clean

daniel f.  |  Overall Experience 
Clasificación:
4.0

Friendly, efficient, handled everything in timely manner.

Connie F.  |  First Impressions 
Clasificación:
5.0

Very easy experience

Florencio F.  |  Overall Experience 
Clasificación:
5.0

The store manager is great! He went above and beyond to help us and we really appreciate him!

Ana V.  |  Overall Experience 
Clasificación:
2.0

Gen Mgr. became upset when I refused to take delivery of trailer with faulty lights. Employee that hooked up the trailer could not rent it, but then the Gen Mgr came out & said it was OK. I refused.

Alan V.  |  Overall Experience 
Clasificación:
5.0

I've used many storage facilities and this one is by far the best one I've used. The units are immaculate and the customer service is impeccable. Highly recommend.

SHANNON G.  |  First Impressions 
Clasificación:
1.0

Still is not visible on mobile app Asked 2 x

Kelly H.  |  First Impressions 
Clasificación:
5.0

Great service, clean facilities! Thank you!

Cliffton S.  |  First Impressions 
Clasificación:
5.0

The manager was extremely helpful and courteous. Gracias.

JONATHON C.  |  Overall Experience 
Clasificación:
4.0

Not having access after 7:00 pm was not always convenient. Overall this was a great place and the staff was always helpful with good customer service.

CAROL ANN O.  |  Overall Experience 
Clasificación:
5.0

Friendly staff and great customer service. Location feels secure

Deodato M.  |  Overall Experience 
Clasificación:
3.0

Jose Aguilar has no customer service skills. Not helpful and condescending with responses. Told me I was confused?! Other employees were great.

Leticia B.  |  Overall Experience 
Clasificación:
5.0

Thank you for giving us the best service possible and thank you for being there for us when we really needed help. Roger is the best manager and a real professional!Thank you for everything! Michael

michael V.  |  First Impressions 
Clasificación:
5.0

Great place. Would do it all over again.

IBAN L.  |  Overall Experience 
Clasificación:
4.0

Only negative comment was there was only one person at the front desk and a large line formed and it took about 30 minutes to get through the line.

James Y.  |  Overall Experience 
Clasificación:
4.0

Customer service was great

dianna m.  |  First Impressions 
Clasificación:
5.0

Very friendly and helpful.

debbie c.  |  Overall Experience 
Clasificación:
5.0

Justin was amazing, he went above and beyond to help us with our storage and equipment rental.

Emma N.  |  Overall Experience 
Clasificación:
2.0

Reservation was not what was promised on the phone when reserved. 1st floor was reserved, 2nd was provided for the price of the first floor.

James Y.  |  First Impressions 
Clasificación:
4.0

Wish they gave option of 24 hr access

David A.  |  Overall Experience 
Clasificación:
5.0

Customer service is top notch. Everyone is pleasant and helpful and go above and beyond! Thank you to all staff for your courteous service!

Elizabeth P.  |  First Impressions 
Clasificación:
5.0

The guys that worked there were very helpful and these are the best units I have ever used. I would highly recommend them and will use them again in the future should I need additional storage.

Bill B.  |  Overall Experience 
Clasificación:
3.0

My unit experienced a water leak I was told nothing was damaged but my items were not in the original boxes in a new unit which was difficult for me to access being disabled. A rat had been in my stuf

Debora R.  |  Overall Experience 
Clasificación:
5.0

in over 11yrs, I never had an single incident or issue with my storage space. Any minor billing issues (my fault, exp CC) we resolved immediately without and fuss whatsoever.

DAVID B.  |  Overall Experience 
Clasificación:
5.0

I would recommend it to anyone looking for a storage facility

DAN C.  |  Overall Experience 
Clasificación:
5.0

Ver leasant all around

James C.  |  Overall Experience 
Clasificación:
5.0

Great customer service and convenience.

gene n.  |  Overall Experience 
Clasificación:
5.0

Great experience would definitely use again.

brunie l.  |  Overall Experience 
Clasificación:
4.0

Everyone is very friendly and helpful. Easy move in.

Alexis E.  |  Overall Experience 
Clasificación:
5.0

Staff was very friendly and helped me with heavy boxes.

Gene M.  |  Overall Experience 
Clasificación:
5.0

Great

norma a. | Reservación
Clasificación:
5.0

The staff was very friendly. I was always helped in a timely manner, which is important!

GINA MARIE P.  |  Overall Experience 
Clasificación:
3.0

Cleared out storage unit and did not receive a prorated discount for moving out in the middle of the month. Paid for a full month until August 3rd and moved out on July 15th. Just disappointed.

CORINNA L.  |  Overall Experience 
Clasificación:
5.0

Justin, the general manager, was outstanding. We had an issue with a UBox and he went above and beyond the call of duty to keep us happy. Justin resolved the issue and got us our boxes quickly. Thanks

Mark B.  |  Overall Experience 
Clasificación:
5.0

Very clean and secure

Douglas W.  |  Overall Experience 
Clasificación:
5.0

Gracias

Deyanir H.  |  Overall Experience 
Clasificación:
5.0

Great staff members willing to help!

Thuy D.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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