Customer Reviews for U-Haul Moving & Storage at Michoud Blvd

892 comentarios

4449 Michoud Blvd   New Orleans, LA 70129
(South of Chef Hwy just over the railroad tracks)

(504) 254-1140

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(504) 254-1140

4449 Michoud Blvd
New Orleans, LA 70129
(South of Chef Hwy just over the railroad tracks)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Frank N. 
Rating:
5.0

The manager on duty was extremely helpful and accommodating.

GABRIEL B. 
Rating:
5.0

Just keep doing what your doing it's great

DOYLE C. 
Rating:
5.0

Fast service and well maintained trailer.

My N. 
Rating:
4.0

Keep doing what you are doing

Jerome D. 
Rating:
5.0

Customer did not leave a comment.

Richard F. 
Rating:
1.0

Customer did not leave a comment.

Chakia B. 
Rating:
5.0

continue to treat every customer as family

David S. 
Rating:
5.0

I had a great experience, I would definitely recommend friends and family to this location. 😁

QIANA M. 
Rating:
5.0

Friendly rep, speedy pickup and return service. Equipment was well maintained, had an excellent and smooth ride. Would highly recommend this location.

My N. 
Rating:
3.0

Nothing at all

lolita H. 
Rating:
5.0

Customer did not leave a comment.

Jazelin M. 
Rating:
5.0

Nothing! Super easy and the man at the desk who helped us was fantastic. Y'all should promote him, keep him forever because he was super nice and helpful !! I wish I had gotten his name !

Shane A. 
Rating:
5.0

Customer did not leave a comment.

KIYDRA T. 
Rating:
4.0

one tire was almost flat but the clerk was very helpful inflating it

Charles M. 
Rating:
5.0

Customer did not leave a comment.

Kiondrae S.  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

Jada M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kira B. 
Rating:
4.0

I ordered an appliance dolly and was told on the day of pickup that they weren't available. I'm hoping I wasn't still charged for the dolly even though it wasn't there.

Germaine D. 
Rating:
2.0

I reserve a 26' but when I arrived at your facility the truck wasn't there. I didn't receive a phone call beforehand letting me know that it wasn't available. I had to make more than one trip. There wasn't any gas in the truck. I was very disappointed

TOMIKA R. 
Rating:
5.0

In my opinion my experience was over all a great one

JORGE R. 
Rating:
5.0

Nothing everything in the building and grounds were good, the milage and gas had to be adjusted manually. Other than that the pleasant.

PATRICE J. 
Rating:
4.0

Not charge a person for gas if the needle was at the same spot it was when it was returned, that it was when the vehicle was picked up. I was changed for 2 gals of gas and I refueled to vehicle to the amount that I received it. It's only $8, but it's the principle time; that's not good business.

DIONNE D. 
Rating:
4.0

The customer service rep, Mr. Ricky was very helpful at this location.

ERIC T. 
Rating:
5.0

Customer did not leave a comment.

STEPHANIE K. 
Rating:
5.0

Everything was amazing

KIRCHELLE F. 
Rating:
5.0

Customer did not leave a comment.

RICHARD J. 
Rating:
5.0

Everything was excellent

CHRISTOPHER F. 
Rating:
5.0

Customer did not leave a comment.

KENNETH M. 
Rating:
5.0

Customer did not leave a comment.

Jennifer S. 
Rating:
5.0

Customer did not leave a comment.

Dana S.  |  Overall Experience 
Rating:
3.0

I first had a reservation for a 26 ft uhaul by my address and it got cancelled by uhaul and I had to drive two hours round trip to pick up my uhaul. Then the price was double what my quote was online. Then the uhaul charged me 56 dollars more after returning it in excellent condition with more gas than it had when I picked up. I will form now find somewhere else to rent from.

NATHAN G. 
Rating:
5.0

Customer did not leave a comment.

RICHARD J. 
Rating:
1.0

I was over charged on services I know nothing about. I will address this charge at that location.

BRENDA J. 
Rating:
5.0

Everything was perfect and excellent customer service was brought to me.

LOUIS S. 
Rating:
5.0

Customer did not leave a comment.

LILA E. 
Rating:
5.0

Customer did not leave a comment.

DANIELLE H. 
Rating:
5.0

Overall great!

CHELSEA G. 
Rating:
5.0

Customer did not leave a comment.

Regina C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAVID M. 
Rating:
5.0

The front desk rep Mr. Rickey was so helpful, welcoming, and professional. He made my experience smooth and hassle-free.

Whitley G. 
Rating:
5.0

Excellent Customer service and very knowledgeable

KENNETH P. 
Rating:
5.0

Customer did not leave a comment.

STUARTFITZGERALD M. 
Rating:
5.0

Service was great, curtious, fast and the truck was clean.

ELENDRA F. 
Rating:
2.0

I only had a budget for a 1000.00 move and I spent 1800.00 I'm speaking of with U-Haul. I couldn't move into the place when I arrived and I had to spend 40.00 a day because could not see sense in unloading in a storage then renting another truck, reloading then unloading into a property. I did not have that manpower nor did I have that type of time due to many things going on with the house, family, and money issues. Just like big companies do, they don't have a lick of compassion in their bottom line....just their bottom line. I could have really used the extra money I spent on the truck but I guess U-Haul needed it more and the associates were harassing me everyday like I was planning to sell the vehicle to Japan. Sorry case for a big company. Never again.

KEVIN Y. 
Rating:
5.0

Customer did not leave a comment.

Shonda M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

WALTER B. 
Rating:
3.0

Customer did not leave a comment.

DELROY C.  |  Overall Experience 
Rating:
2.0

The truck had a bumper that was falling off, no key lock for the driver's door, hardly a 1/4 tank of gas, and the inside was dirty.

CHRISTOPHER F. 
Rating:
5.0

Customer did not leave a comment.

WALTER F. 
Rating:
5.0

Good

GERARDO V. 
Rating:
5.0

Customer did not leave a comment.

TASHONDA N. 
Rating:
5.0

Customer did not leave a comment.

TAHIRA Y. 
Rating:
5.0

Customer did not leave a comment.

Grace G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

FRED D. 
Rating:
5.0

Customer did not leave a comment.

DERINESHA B. 
Rating:
5.0

Customer did not leave a comment.

Jamika H. 
Rating:
5.0

Customer did not leave a comment.

APRIL H. 
Rating:
5.0

Customer did not leave a comment.

Erik R. 
Rating:
5.0

This is our second time renting from this location and it's been a smooth process every time. Great customer service.

JOSEPH W. 
Rating:
5.0

Customer did not leave a comment.

NADIA L. 
Rating:
1.0

Stop scamming people and charging people over price and double charging people

TAIYLOR M. 
Rating:
5.0

Customer did not leave a comment.

GARRY L. 
Rating:
3.0

I was not able to get a uhaul even tho I booked ahead of time, now all my stuff is sitting outside runoed

TANISH W. 
Rating:
5.0

Customer did not leave a comment.

Trenice W.  |  Overall Experience 
Rating:
5.0

Alvin was great

JAYED S. 
Rating:
5.0

keep providing this level of service.

IRA T. 
Rating:
5.0

Just one thing the AC didn't work at all

KIRCHELLE F. 
Rating:
5.0

Customer did not leave a comment.

YASIR K. 
Rating:
5.0

Customer did not leave a comment.

KASEY C. 
Rating:
5.0

Customer did not leave a comment.

Bernice H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Bernice H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

WILLIE H. 
Rating:
4.0

Do the things you do with the people you have.Great job

Willie H. 
Rating:
5.0

Awesome service rep gave me good instructions on how to tied down my vehicle

Michael G. 
Rating:
3.0

If you reserved special equipment It should be available at time of rental

GLORIA T. 
Rating:
5.0

Customer did not leave a comment.

DEANNA M. 
Rating:
5.0

There was excellent because the staff was helpfull

Melinda T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ADAM B. 
Rating:
4.0

Requested dolly was not available although confirmed. Customer should be notified prior to arrival since this can make or break a move.

SAMANTHA R. 
Rating:
5.0

Cool crew

BOBBY C. 
Rating:
3.0

Customer did not leave a comment.

Ronald C. 
Rating:
5.0

Customer did not leave a comment.

N L. 
Rating:
1.0

Answer the phone for customers.

Mikia W. 
Rating:
5.0

EXCELLENT SERVICE

MICHAEL D. 
Rating:
5.0

Customer did not leave a comment.

Nyjha M. 
Rating:
5.0

Very helpful

JERMAIN W.  |  First Impressions 
Rating:
5.0

Very friendly

Eddison J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JEFFREY A. 
Rating:
5.0

Everything was great, I would definitely use this facility again if needed.

troy Y. 
Rating:
5.0

Everything was smooth and fast at the Michoud Boulevard location

MILTON T. 
Rating:
5.0

Very prompt service with professionalism. Thanks!

FREDERICK B. 
Rating:
5.0

Customer did not leave a comment.

JERMAIN W. 
Rating:
5.0

Honor the reservation made. I originally rented a 10ft. then I had to go to a 15ft because of availability and the day before pick up I was told I had to get a 20ft truck. I had to get someone else to drive it because of the size, plus the extra gas, The response was "this is all we have take it or leave it" no we are sorry or even a discount nothing. The short notice really put me in a bind, so I would not use U-Haul in the future because I am not certain that you would honor a reservation.

JANIS S. 
Rating:
5.0

We were in a panic. We called the day before and they said that they DID NOT have a truck for us at this time. They called us at 6 PM the night before we needed the truck and said that we would have to travel 40 Miles to pick it up. That sucked! We had to pay for the extra mileage,. We are very disappointed with U-Haul.

LESLIE S. 
Rating:
5.0

Customer did not leave a comment.

TRACY C. 
Rating:
5.0

Perfect customer service. Couldn't ask for nicer employees

THOMAS W. 
Rating:
5.0

Customer did not leave a comment.

Darrell A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

WALTER F.  |  Overall Experience 
Rating:
5.0

Truck was delivered to wrong location and to try and communicate with uhaul was next to impossible. Need to provide phone numbers for certain situations that you can speak to site directly without having to go through hassle of having to wait on national line.

GRAHAM B. 
Rating:
1.0

My rental was late !!! Was first 8am didn't get it until 12noon

JOEVELL V. 
Rating:
5.0

Customer did not leave a comment.

Allegra S.  |  Overall Experience 
Rating:
5.0

More staff. You only have one person working there. You normally have to wait 30 minutes for someone to help you. The truck sound like the transmission was not working properly. Not a good experience

ERIC G. 
Rating:
4.0

Customer did not leave a comment.

TERRY S. 
Rating:
4.0

Customer did not leave a comment.

ALIDORE S. 
Rating:
5.0

Nothing

Troy D. 
Rating:
4.0

Truck was NOT Covid clean after previous renter. All the tell tales signs was in the truck. Dirt, used napkins, grit on steering wheel.

WENDELL F. 
Rating:
5.0

Alvin was amazing!!! So helpful and courteous!

Aubrey E. 
Rating:
4.0

Customer did not leave a comment.

PAMELA C. 
Rating:
1.0

Nobody picks up the phone. A train line runs in front so if they decide to stop the train there for 40 mins you are stuck! The staff (one guy), doesn't pick up the phone and to say he's not that polite would be an understatement.

Justine P. 
Rating:
5.0

Customer did not leave a comment.

Denise R. 
Rating:
1.0

Customer did not leave a comment.

Michelle R. 
Rating:
5.0

Metairie, LA location mops units with Fabuloso, all locations should do this. Also, for your employee safety, provide lifts for getting heavy trailers on to hitches.

Evan G. 
Rating:
5.0

Customer did not leave a comment.

Shelby S. 
Rating:
4.0

Customer did not leave a comment.

DENEEN J. 
Rating:
5.0

There was a mechanical problem with the trailer and it should be removed from service until the problem is resolved. When attempting to guide the trailer in reverse, it only guides to the right. Basically when you steer right the trailer should guide to the left and when you steer left, the trailer should guide to the right. In other words, the trailer only steers right. When I arrived to Texas, I had a truck driver check it and he confirmed there was a mechanical problem. The drop off location said they would check it out. If this is not resolved, the next customer will not be able to back out of small spaces. I had this problem when attempting to back out of my drive way in New Orleans. Ultimately because I was backing up on a narrow street, I had to drive across my grass and my neighbors drive way to swing the trailer around.

DENISE C. 
Rating:
5.0

Customer did not leave a comment.

Kathleen B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

shannon c.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TAMIKA H.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Tiera L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tiffany M.  |  Overall Experience 
Rating:
1.0

The units are advertised as climate control but there was a leak in our unit. Our belongings were not only soiled with water but rodents got access to the unit. There was feces every where.

carlos s.  |  Overall Experience 
Rating:
5.0

Great store, great service with helpful and friendly staff!!!

marquita s.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Racquel S.  |  First Impressions 
Rating:
5.0

Staff was very friendly and helpful. Place was very well kept and clean. I would definitely use this facility again for my storage needs. I only moved out because I have a house big enough to store all my goods. Otherwise I would have continued my lease at U-Haul. Thanks for an awesome experience.

Jerome A.  |  Overall Experience 
Rating:
4.0

The location is kind of far out there but it was clean and decent

Deanna F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

latania c.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

TAMEKA W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DANIEL M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

kiana w.  |  Overall Experience 
Rating:
1.0

Very poor experience. Was told that my storage unit was climate controlled when I signed the contract. We did not do a walk thru so I took their word that it was, in fact, climate controlled. In the next few days, I loaded up two trailers only to find out my unit was NOT climate controlled when I opened it. Also, I've yet to talk to Alvin, the store manager, to cancel this contract. I have called several times with voicemails. No call backs have been returned.

Janathan P.  |  Overall Experience 
Rating:
5.0

I appreciate administration the manager of the Michaud location for their understanding and patients

heath b.  |  Overall Experience 
Rating:
5.0

The staff has always been friendly and helpful no matter what time I showed up @ the facility They all know my car name and face I have visited another nearby facility because the system wasn’t operational to make a pymt and the staff there were also friendly and helpful Thx Uhaul for hiring exceptional staff and Mgmt

klydeitta D.  |  First Impressions 
Rating:
4.0

I was disappointed when I reserved my storage and I was told that my furniture would fit a 2/3 home but when arrived it was to small for me so I had to purchase another one. The customer service was great Michoud.

TAMEKA W.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Darius W.  |  Overall Experience 
Rating:
5.0

Thanks for your help and I appreciate it 😊

Sharon K.  |  Overall Experience 
Rating:
5.0

Mr Alan was great to work with I really appreciate everything.

Dana N.  |  Overall Experience 
Rating:
3.0

Your associate wasn’t prepared for reservations it was a bit trying but he completed transaction

heath b.  |  First Impressions 
Rating:
5.0

Alvin and Albert were professional in all the contacts with both of them. God job!

Janet B.  |  Overall Experience 
Rating:
5.0

Thanx for everything

ANDREW P.  |  Overall Experience 
Rating:
5.0

The agent was very helpful and courteous. Great customer service!

Janet B.  |  First Impressions 
Rating:
5.0

No comment

Crystal R.  |  Overall Experience 
Rating:
5.0

Thanks to Alvin for a great experience. I'm sorry I didn't rent a storage space due to finding a location closer to home. Thanks

ALVEREZ S.  |  Reservation 
Rating:
5.0

The Representative With Above And Beyond To Accommodate Me, I Truly Appreciate Them For Assisting My Family.

Maranda B.  |  Reservation 
Rating:
5.0

Ms Lisa is amazing she was such great help and so was the other staff members

jeannice m.  |  Overall Experience 
Rating:
3.0

The employees was average. The place itself is, Old and Outdated !! Really I'm Not, content...

Sophia F.  |  Reservation 
Rating:
5.0

The staff was helpful and friendly.

Hong P.  |  Overall Experience 
Rating:
4.0

I just wished I could’ve picked up my truck from the same place where my unit was located

ALEXIS D.  |  Overall Experience 
No reviews have been submitted for this location.

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