Customer Reviews for U-Haul Moving & Storage at Memorial Dr

3,365 comentarios

1010 S Memorial Dr   Tulsa, OK 74112
(11th & Memorial Dr)

(918) 836-0116

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 12/24/2021: 7:00 a. m. - 4:00 p. m.
  • 12/25/2021: cerrado

Servicios en esta ubicación:

Contáctanos

(918) 836-0116

1010 S Memorial Dr
Tulsa, OK 74112
(11th & Memorial Dr)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 12/24/2021: 7:00 a. m. - 4:00 p. m.
  • 12/25/2021: cerrado
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
Ubicación con reutilización adaptada

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Dewayne H. 
Clasificación:
4.0

El cliente no dejó un comentario.

VERA H. 
Clasificación:
4.0

Answer the phone. Not put on auto answer.

PAMELA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paula G. 
Clasificación:
5.0

Very satisfied

LESLIE W.  |  First Impressions 
Clasificación:
2.0

The lady at the counter was rude and very unprofessional. I will use a different location in the future!

Timothy G. 
Clasificación:
5.0

Check the floors of trailers, slid a box accost the front of trailer tore the bottom out. Reported to them the guy said easy fix. You've got great workers there. We'll be back for sure.

Connie C. 
Clasificación:
5.0

El cliente no dejó un comentario.

NATHAN S.  |  Overall Experience 
Clasificación:
1.0

Your employees charged my cc and I paid cash and employee reversed and did not tell me that she did that never had this happen and then the next morning a employee lied and said it's gonna reverse just a hold no I'm not dumb I know how it works 10 min conversation that ended with me telling him I'm not dumb I know what she done

SHANTEL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIK K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua S. 
Clasificación:
3.0

Everybody looked extremely unhappy mad because they had to work that was the impression I got

LARRY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dustin H.  |  First Impressions 
Clasificación:
3.0

The new new management is very nice and well trained. The 17' truck is a little dilapidated but l know you are getting ready to retire them. Thank the crew they did a great job.

MICHAEL W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARCUS R. 
Clasificación:
5.0

Nothing this location always allows for a great rental experience

Shannon F. 
Clasificación:
5.0

I always like coming here.

RONALD G. 
Clasificación:
5.0

Went well

GWENDOLYN O. 
Clasificación:
4.0

When I dropped off the trailer, they kept my electrical 5 prong hook up.

Adam C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bridgette C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald W. 
Clasificación:
1.0

No help from the employees. Treated poorly when I had answers

CARLA D. 
Clasificación:
5.0

Not sure exactly. I was very satisfied

Joshua B. 
Clasificación:
5.0

El cliente no dejó un comentario.

TAJA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL P. 
Clasificación:
5.0

Everyone was great!

CANDICE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANNY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeanne G. 
Clasificación:
5.0

Thank you for the fast service. amazing!

JON D. 
Clasificación:
4.0

El cliente no dejó un comentario.

COLLEEN S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Taniceka F.  |  First Impressions 
Clasificación:
5.0

Keep on doing what you're doing.

Dennis S. 
Clasificación:
3.0

The truck was all messed up the drivers door hardly shut. The side mirror would not stay in place while I was driving. This is a dangerous truck. Staff was great.

BRITTAINY K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle H. 
Clasificación:
4.0

2/3 of employees were not masked. There were no disposable masks for customers who may need or want one. Disappointing.

WAYNE S. 
Clasificación:
5.0

Very smooth and easy experience.

CHRIS S. 
Clasificación:
5.0

You guys provided a fast, easy and excellent experience!!

Daniel M. 
Clasificación:
5.0

El cliente no dejó un comentario.

PENG Y. 
Clasificación:
5.0

Everyone was friendly and very helpful. My storage unit was good. I did run into a small issue once and they fixed it quickly. No complaints here. My stuff has been there for a few years and it has been safe and secure. They even went beyond and loaned me a broom once and filled my tire up with air when I was low. Things I needed at that time. I did buy my Uhaul hitch there for my car. It was a good buy. I highly recommend this storage unit.

Annette J.  |  Overall Experience 
Clasificación:
1.0

They gave me the truck with no gas and then charged me at the end to fill up it up completely, this has got to be a joke I would not recommend this to anyone

JESSICA N. 
Clasificación:
5.0

Nothing really. I was able to book a truck last minute and the lady at the counter was extremely helpful and got me on my way quickly. The online check-in was also very convenient.

Jose O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Suzanna W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Moises C. 
Clasificación:
5.0

El cliente no dejó un comentario.

John H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Xandros C. 
Clasificación:
4.0

I'm a new customer. This is my first storage rental. The only complaint that I have is it was difficult to place my lock on my 5/5 door because the latch wasn't lined up. I had to use muscle and I was exhausted after I final lined the holes up to be able to place the lock and lock it. But other than that my experience wasn't bad.

opal l.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Dale M.  |  First Impressions 
Clasificación:
1.0

I will never use uhaul again y'all charge my account three different amounts. My debit card was charged $38.00 for not returning the truck before 1:30am which it was returned at 12:30am..Y'all also charged my account an additional $107.00 for the use of the truck and then $79.00 just for renting the truck for a few hours which is a total of $225.00 plus I paid $20 bucks over for mileage which y'all caused my account to be overdrawn and charged $17.00 twice for non insufficient funds by my bank so no I will never ever use U haul to move again nor will I recommend y'all to friends and family…Y'all suck and are rip-offs. I also was told that I will be refunded my money from all the charges.

KRYSTLE S. 
Clasificación:
5.0

The service was great at both location. My pick up was prompt and my drop off was excellent and at a close by location. Would recommend U-Haul to others.

Donna D. 
Clasificación:
5.0

Friendly manager.

ANDREW A. 
Clasificación:
5.0

El cliente no dejó un comentario.

NICHOLAS C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gwendolyn R.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

MEGAN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Egill G. 
Clasificación:
5.0

El cliente no dejó un comentario.

MONIQUE A. 
Clasificación:
3.0

The return process was s nightmare

Alexandria E. 
Clasificación:
5.0

Will use u-haul again

Chester C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIO A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua K.  |  First Impressions 
Clasificación:
5.0

The lady manager their is very nice&helpful.

DEBBIE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher R. 
Clasificación:
5.0

My pick up location was changed and no one called me. Good thing I called to verify my rental. The new pick up location was convenient and was out of my way, costing me extra for fuel and mileage.

Sergio T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bridgett J. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN C. 
Clasificación:
5.0

The woman who helped me check in and out was so nice and professional.

Jacquelin D. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRENT F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clarke S. 
Clasificación:
5.0

The agent made sure my check in process went smoothly. He was awesome and did an awesome job. For me it couldn't have gone smoother.

PAMELA V. 
Clasificación:
2.0

Picking up the truck was fine, but returning it was a different matter. I showed up about 15 minutes before they were going to close and lock the doors. Something pretty traumatic happened to me earlier that day, and I was visibly upset and had been crying for several hours. I did not have the money to pay them and I was trying to call a couple of friends to see if they could send me some money through cash app or PayPal so I can pay My bill and leave. Since I did not have the money to pay for the rental like I had anticipated, I asked if I could go ahead and keep the truck for one more night so that I can get the money and come back the next day and pay the bill. A lady who I can only assume was the manager, was incredibly rude and disrespectful to me. She insisted that they were closed and there was nothing she could do and she kept telling us over and over “no I can't do that because we're closed. We're closed, sir.“ she was obviously irritated because we were keeping her and the staff there longer than they wanted to be there, but her attitude and choice of words were totally unnecessary. She also said that the total of my bill came to $250. When I called back the next day to pay my bill, it was only $178. I thought that was pretty weird also. It was my fault for not being more prepared and having the money like I was supposed to, but this lady was truly being a bitch and did not need to be. She also offered no solutions at all. She just kept saying over and over “I can't help you because we're closed.”

CULLEN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

STANLEY R. 
Clasificación:
5.0

Everything worked. Two thumbs up 👍

Donald F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard D. 
Clasificación:
5.0

El cliente no dejó un comentario.

chris W. 
Clasificación:
5.0

The service before and after was top notch. Both of the men that help check me in were so incredibly nice that we talked about it this evening and how nice it is to see that level of care and customer service these days! We will return and use this location again. Just a note, the man that checked is back in was a veteran and we want to make sure someone knows just how exceptional he was and how kind during the entire process!

Chris K. 
Clasificación:
5.0

I use this location for all my moving and storage needs and have for many years. They are always friendly and helpful. The GM Tanya is great.

regina S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vincent F. 
Clasificación:
4.0

El cliente no dejó un comentario.

JANET A. 
Clasificación:
5.0

El cliente no dejó un comentario.

jim S. 
Clasificación:
5.0

Helped us out so so much. Thank y'all!

Dane W. 
Clasificación:
5.0

Like the ease of early checkin. Saved me time not having to come back the next day and gives Uhaul an earlier start to to have the vehicle ready for a new lease. That is my only feedback is don't charge the $20.00 convince fee for self checkin.

HOWARD Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

DUANE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

TEDDRA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

KARLA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tena P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JACKEY N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia A. 
Clasificación:
5.0

Always clean and we'll lit. There till this last month. I think maybe water leaked. There was some mildew on some boxes and a wooden ice chest. This last time it wasn't as cool in there as it always is. I can understand that so etimes things happened beyond our control. But I will continue to use U-Haul services.

Frances M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN C. 
Clasificación:
1.0

I was 8 mins late and got charged for an extra day. I did my bed to get it in on time. I rented 2 trucks to make it happen. Not pleased.

John H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Leslie M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Raven S. 
Clasificación:
5.0

Staff is great helped us right away on moving to another building due to cockroaches but management assured me that the building will be taken care of right away.

Walter F.  |  First Impressions 
Clasificación:
5.0

Both of the ladies I dealt with were outstanding. I love both of them as I've had done business with both of them on prior occasions. You have 2 very valuable employees and both should be given a raise in pay. Thank you Uhaul for everything. Sincerely Bill Turner Tulsa,Oklahoma

William T. 
Clasificación:
5.0

The lady who helped me was so nice. She really helped with everything I needed. Super friendly. Thank you so much for your help.

Emily A.  |  First Impressions 
Clasificación:
5.0

The lady who helped was great. She knew exactly what I needed and took care of me. So thank you. Well appreciated.

EMILY A. 
Clasificación:
5.0

Ty so much!

Beverly H. 
Clasificación:
3.0

I had great customer service until yesterday. I called yesterday (9-2-21) around 6:44 to make a payment on my storage. I was asked if I could hold. I said yes. I was on hold until 7:01 at which time someone picked up the phone & hung up on me. I was not very happy about being hung up on after holding for over 15 minutes.

Joyce M. 
Clasificación:
3.0

Wasn't explained extra charges

Tara K. 
Clasificación:
5.0

El cliente no dejó un comentario.

SABRINA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas T. 
Clasificación:
5.0

El cliente no dejó un comentario.

AB Y. 
Clasificación:
5.0

The staff at this location was amazing

LESLIE S. 
Clasificación:
5.0

I expected the trailer to be weather-resistant. We drove through heavy rain during the trip and discovered that the floor of the trailer was covered in water when we arrived. Nothing was permanently damaged, but I'll remember next time not to put anything important on the floor.

Ken D. 
Clasificación:
5.0

We've used this location twice and I have been very pleased with the service as well as the availability of trailers.

ERIN S. 
Clasificación:
5.0

The pick up service was great. The drop off service was great.

Keenan M. 
Clasificación:
5.0

El cliente no dejó un comentario.

rosalie W. 
Clasificación:
5.0

El cliente no dejó un comentario.

BEKIR T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gwendolyn T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Malakahya G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Larry H. 
Clasificación:
5.0

Over the top service!!

Radiance L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Bridgett J.  |  First Impressions 
Clasificación:
5.0

Tanya was very friendly and helpful as well as the man who brought us the lock for oir unit. A+ Customer service.

Mandy A.  |  First Impressions 
Clasificación:
4.0

Not only was my truck not available but i was unable to rent the storage unit that had been available days before.. so my husband said let's pray and so when Imy truck location was transferred I felt compelled to ask if they rented storage units not knowing uhaul has storage units.. thank you Jesus He worked everything out all at one place

Ruth J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

justine p.  |  First Impressions 
Clasificación:
5.0

Love staff very friendly good people thanks everyone..

Lois W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ian E.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

Tracy S.  |  First Impressions 
Clasificación:
5.0

Very professional and obliging staff. I was super impressed!!! Gracias

Gary M.  |  First Impressions 
Clasificación:
5.0

Very accomodating.

judy c.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

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    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
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  • Ícono de contenedor U-Box
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    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de enganche para remolque
    Enganches para remolque

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  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

  • Building Icon
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