Customer Reviews for U-Haul Moving & Storage at Mapleton

3,004 comentarios

1106 Mountain Rd   Moncton, NB E1C2T3

(506) 853-7641

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(506) 853-7641

1106 Mountain Rd
Moncton, NB E1C2T3

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

michael l.  |  First Impressions 
Clasificación:
5.0

The staff especially the gentlemen that checked me out and in was very helpful, extremely friendly and had a great sense of humour. Thanks, Gerrit van Driel

GERRIT JOHN V. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOS YVON ROBERT L. 
Clasificación:
5.0

The line up was quite long during the return. If there was a reliable way to return the vehicle (assuming there were no issues that needed addressing), that would be more convenient. But a busy location is a busy location and sometimes it takes a while.

JAMES THOMAS P. 
Clasificación:
4.0

El cliente no dejó un comentario.

WILFRIED P R. 
Clasificación:
5.0

Very great staff, polite and generous. They gave me a couple boxes ðŸ"¦ for free.

ALI KHALID A. 
Clasificación:
5.0

El cliente no dejó un comentario.

GUY C. 
Clasificación:
5.0

Nothing. The guys at the maple ton road location are absolutely fantastic

MARIE HELENE W. 
Clasificación:
5.0

Easy drop off.

Scott M. 
Clasificación:
1.0

I returned the pickup truck two hours after I was done, way before time due, but then the following day received a phone call stating they can't find the pick up, even though I had handed the keys over to a representative at the location. Poor customer service, or someone is not doing their job properly

SYLVAIN JOSEPH T G. 
Clasificación:
4.0

On point every time.

MICHAEL JOHN D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Catherine H. 
Clasificación:
3.0

When I emptied out my storage unit there was mouse feces in my couch. You guys should have traps all throughout the building at NO extra charge. Not enough lighting in unit. But besides that, I would recommend uhaul.

Mary Ann P.  |  Overall Experience 
Clasificación:
5.0

The manager went above and beyond to make my moving experience easy.

CHRISTOPHER TODD W. 
Clasificación:
3.0

I had rented a pick truck to move my items out of your storage and the cab of the truck had 2 empty Tim's coffee cup and garbage in it. It was also full of snow and ice so I spent 20 mins shoveling the snow out of it because I had my couch I had to put in it. Also, there was no windshield washer fluid so I Couldn't clean my window. Was a very bad experience for me.

MARY ANN P. 
Clasificación:
5.0

Fast easy reliable service ...a pleasure to do business.

GERRY DION B. 
Clasificación:
5.0

Thank you very much!!!

JEAN-LOUIS L. 
Clasificación:
5.0

Customer service was awesome! Our return was delayed by a day due to a major storm and the staff were super understanding and helpful. Would recommend this location to anyone!

MELANIEGENEVIEVE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dinko C. 
Clasificación:
5.0

Friendly staff , great help , no negative comments to give thanks for great service

STEPHANE JOSEPH L. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAURIE S S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGELA MARIE M. 
Clasificación:
5.0

Mountain Rd location is convenient. So far Ive used the storage facilities and rentals. Everything has been ok.

JOSHUA D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ZIYA K. 
Clasificación:
5.0

Great service friendly and efficient staff !!

STEPHANE A. 
Clasificación:
5.0

Nothing to improve, showing up the morning of our biggest storm of the year and they had just started to dig out. They gave me a time to come back and set me up when I got there. Awesome service even with the messy conditions.

GAETAN ROBERT D. 
Clasificación:
5.0

El cliente no dejó un comentario.

John G. 
Clasificación:
5.0

El cliente no dejó un comentario.

NATHALIE D. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT JAMES B. 
Clasificación:
4.0

El cliente no dejó un comentario.

GAETAN T. 
Clasificación:
4.0

El cliente no dejó un comentario.

josiane h.  |  Overall Experience 
Clasificación:
5.0

When I arrived in the truck, the windshield was icy, and I didn't find any ice scrapers in the vehicle.

Bruna C. 
Clasificación:
5.0

El cliente no dejó un comentario.

M L ANDREA L.  |  Overall Experience 
Clasificación:
5.0

Not having access 24/7 was inconvenient

dianne t.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JULIEN BENJAMIN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL G. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHEL YVES A. 
Clasificación:
5.0

Easy and friendly

MARIO D. 
Clasificación:
5.0

The engine light came on while driving the cube van. Hopefully these vehicles are looked after. We didn't have an issue with the vehicle today, but it concerned me while I had it.

JOAN MARLYNE F. 
Clasificación:
5.0

El cliente no dejó un comentario.

MANPREET S. 
Clasificación:
4.0

Offer free storage again

JOSEPH LEO M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adam M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Henri P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Henri P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

EUGENE ARTHUR D. 
Clasificación:
4.0

El cliente no dejó un comentario.

NATHAN WAYNE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

LEIGH F S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMIE GEORGE A. 
Clasificación:
5.0

They are an awesome group of people

PAUL MARCEL BULA S. 
Clasificación:
3.0

Tyler the Manager went over and beyond for me. Everyone else lacked the qualifications in my opinion. 3 phone calls without reading/scrolling lol seemed excessive or harassing.

Stephen W. 
Clasificación:
4.0

quick and efficient. fine experience as usual

BRIAN ARTHUR W. 
Clasificación:
4.0

El cliente no dejó un comentario.

TERRY PAUL D. 
Clasificación:
5.0

This location has great staff. I was hesitant to book with uhaul because of a negative experience at another location earlier this year, but I can't say enough good things about the staff and the overall experience. Keep up the good work!!! People notice!!!

Jacqueline C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JERSON EDUARDO U. 
Clasificación:
5.0

El cliente no dejó un comentario.

TAE-SHIK M. 
Clasificación:
4.0

Try to clean inside the trailers a bit more before the next person. I know it is busy but should be nice.

JERSON EDUARDO U. 
Clasificación:
5.0

The only issue was that they set the drop off location to wrong place so when I went to drop it off I had spend time on the phone with multiple people trying to sort out a “new” drop off location.

Jesse B. 
Clasificación:
5.0

Fast very efficient

MICHAEL B S. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHEL L. 
Clasificación:
3.0

Better covid protocols. Used same entrance and exit door and one way arrows were not followed by anyone, and debit machines and pens were not sanitized between costumers

ZITA N. 
Clasificación:
5.0

We dropped off at midnight but the online video and instructions were easy to follow. It was extremely helpful to have wifi available so we could use this option and then leave… we still had to drive another 2 hours. Thanks for making it easy to drop off!

Barbara A. 
Clasificación:
5.0

Better winter tires on the pickups would be a huge plus.

Tina T. 
Clasificación:
5.0

I always choose to move with Uhal. They are attentive and very professional.

MATTHEW JAMES L. 
Clasificación:
5.0

Need 24 hours for storage back again

Demetrius G.  |  First Impressions 
Clasificación:
4.0

I had a little troble a the beginning with the pricing but the gentlemen straightened it out when I turned the trailer in, so thank you very much it turned out to be a great experence dealing with Uhaul.

BRIAN S M. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAND W. 
Clasificación:
5.0

Staff were both professional and courteous.

MARK G. 
Clasificación:
5.0

Cannot think of anything to improve. Great service :)

TRACY LYNN F. 
Clasificación:
1.0

El cliente no dejó un comentario.

BRIAN LUC L. 
Clasificación:
5.0

Nada

Norm S. 
Clasificación:
5.0

u haul is the best compare to other rental trucks.

ALEJANDRO T. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOEY J J R. 
Clasificación:
4.0

El cliente no dejó un comentario.

ANDREE L B. 
Clasificación:
5.0

El cliente no dejó un comentario.

PIERRE JOSEPH C. 
Clasificación:
4.0

Well maintained , normal ware and tear of a used trailer but there was dirt in the trailer, which made no difference to my job. All done in-house: Quick to process my reservation and quick to collect. Polite and well mannered people. Gracias

PAUL RODERICK M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Claudette D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

GABRIEL BRUNO B. 
Clasificación:
5.0

Provide quick truck operators introduction. Eg. Control panel and controls.

MARY JOYCE S. 
Clasificación:
4.0

El cliente no dejó un comentario.

MATHIEU JEAN PAU L. 
Clasificación:
4.0

Your assistant manager when above and beyond to help us out during this time

MARC L. 
Clasificación:
5.0

El cliente no dejó un comentario.

vic O. 
Clasificación:
3.0

Truck not available as per my reservation for the first day.. It was available for day 2 of my reservation.

SERGE LEO L. 
Clasificación:
5.0

Na

ken B. 
Clasificación:
4.0

El cliente no dejó un comentario.

WILLIAM CHARLES D. 
Clasificación:
1.0

El cliente no dejó un comentario.

RENE BENOIT R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jessica R.  |  Overall Experience 
Clasificación:
4.0

Do not over book. I booked big truck and I got mid sized truck.

PAYMON A T. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN P W. 
Clasificación:
4.0

Numerous schedule changes after we were guaranteed a truck, had to postpone our plans by 3 hours, truck was clean but very loud, squeaky and needed a tune-up and check on the steering as it was loud whenever you moved the wheel.

CHANTAL ELYSE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharon C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mohammed Réda T. 
Clasificación:
3.0

El cliente no dejó un comentario.

LINDA S M. 
Clasificación:
5.0

Bathrooms clean and stocked, hand sanitizer available.

JORDAN L. 
Clasificación:
5.0

Great staff.

JOS GARY CHARLES M. 
Clasificación:
4.0

One of the bathrooms available had no soap, the bottom floor bathroom had no toilet paper or paper towel, and could have used a cleaning.

Jordan L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICIA TATUM A. 
Clasificación:
4.0

Everything was excellent except the removal of the 24-hour access which made things very difficult to deal with when needing to get in and out.

Joel R.  |  Overall Experience 
Clasificación:
5.0

Much better than Shediac. That guy cheats on the gas. He writes down one thing and even if you show photo proof, he denies the evidence. Never use him again.

MARK G J. 
Clasificación:
5.0

El cliente no dejó un comentario.

M SUZANNE L. 
Clasificación:
4.0

The only negative comment is that I asked for a smaller truck a week before and when I came to get it there was any available. This was a long trip and cost a lot of money on gaz.

JOSEPH YVES ROLA L. 
Clasificación:
5.0

Not recommend the storage space. So so disappointed. First was expecting the one you pull up the door outside, easy in, easy out. But no ! It was inside and had to use trolly to bring stuff in. Took longer, more work and trouble. Beside that for renting trucks was fine !

GEORGETTE D. 
Clasificación:
5.0

as always, the service was perfect em

EGBERT M. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD GARY B. 
Clasificación:
5.0

Can't suggest anything. It's the way to move!!! The ramp is with its weight in gold.

JOSEPH F L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mark H. 
Clasificación:
1.0

I was riped off yesterday and im very upset. I rented a truck for 4 days at a daily rate and brought it back in 3 and was not credited one day. he was very quick to charge me the extra charges for kms , but did everything he could not to credit me that day. I want someone to call me about this and he kept all my paperwork.

PETER W D. 
Clasificación:
2.0

The truck I reserved wasn't available so I was upgraded at the same price but I really just wanted the small truck I reserved.

ANGELA DAWN H. 
Clasificación:
3.0

I would like to know why I was charged for 42miles if I just drove for 29.1km? Could somebody explain why there is almost the double of mileage on my receipt than I drove? The feeling right now is that someone is robbing me!

TIAGO P. 
Clasificación:
5.0

El cliente no dejó un comentario.

James J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIE SYLVIA D. 
Clasificación:
3.0

On paper milage was 161 miles lower then on odometer and i ended up payer overage fees as well as the gas level being off other then that it was good

MATTIEU ROGER C. 
Clasificación:
5.0

El cliente no dejó un comentario.

LARRY FREDERICK S. 
Clasificación:
5.0

Manager and staff go above and beyond to help customers.

CODY LEE G. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNY GERARD B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey Ross H.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

David C.  |  Overall Experience 
Clasificación:
2.0

There is not enough cleaning at that place. There is always broken glass at the entrance of the storage and I was worry that it would cause me a flat tire and the toilet aren't clean often enough. Toilet should be clean every day!

CAROLINE B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

DEBORAH Y C.  |  Overall Experience 
Clasificación:
5.0

All the staff are knowledgeable and helpful. The manager is amazing! Highly recommend!

MONICA MARGARET C.  |  First Impressions 
Clasificación:
5.0

I Can't say enough good things about the stress free dealing with the Mountain Rd location in Moncton. Every time I have been in for whatever reason, they are completely relaxed, friendly and accommodating. This is exactly what a person needs after a stressful time moving their stuff 5000km's and needing to store it. Thanks to all the great staff *thumbs up!!

Daniel M.  |  First Impressions 
Clasificación:
3.0

My locker was far from the door. And the reservation date was wrong.

SHAWN CLIFFORD R B.  |  First Impressions 
Clasificación:
5.0

The staff that helped me. Was awesome. He showed me where to go and answered all my questions. It would be nice to have access 24/7 especially where there are key cards to take the alarm off your storage unit and a lock on it as well.

Lindsay Fawn H.  |  First Impressions 
Clasificación:
5.0

I was given a unit an upon arrival it that was already occupied. The salesperson came up to meet with me and apologized and gave me a different unit size while another one frees up. Quick solve and he had solutions for the issue. Great customer service. Very friendly

SCOTT GUILLES M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Claudette D.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Matteo M.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeffrey Ross H.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Kevin M.  |  First Impressions 
Clasificación:
4.0

The service was great and nonissues.

CHRIS SYDNEY C.  |  First Impressions 
Clasificación:
1.0

They gave our unit to someone else without is knowing. Gladly our stuff was still there but couldn't find our account so we had to start all over again with the account.

Veronique B.  |  First Impressions 
Clasificación:
3.0

My security card was not set up properly and I keep getting told my access was denied. I returned in the evening to try find out what was happening. The young guy working was quite rude. Did not want to give me a free month even though I had booked it that way online and the manager had approved it earlier in the day. Finally agreed after an employee that was there in the morning as well told him I was telling the truth. When he looked into why I didn't have access he discovered that the person in the morning didn't actually properly set up the card. They had done it as though I moved out instead of moved in. A lot of back and forth and some staff not seeking to really know what they were doing. Unit itself was clean and easy to access.

Hannah L.  |  First Impressions 
Clasificación:
3.0

The wait times for counter service are excessive. I left the first time I was there. I walked in and out. A bit better the next time and Sabrina did an excellent job. By the time I left the line up was very long and based on my experience up to a 30 minute wait mid morning on a weekday.

GARY S H S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHELE C.  |  First Impressions 
Clasificación:
2.0

I had reserved for one 10x15 storage, well a month in advance. I was informed that this was going to be good. The saturday morning I got there to store, my belongings there was only 5x10. I had to take four and pay much more. On monday, I go back to talk to the supervisor, an employee took my phone number and he would call me back. Next day , still no call from manager.

DENIS R.  |  First Impressions 
Clasificación:
3.0

The company I work for booked a locker - with credit card payment. I went to access the locker and no one could find the booking - the reference number was not found - even though I had email confirmation. Luckily there was another 10x10 locker so I booked it myself. While I was there - waiting in line to be served - there were at least 4 other people who were trying to get trucks - they booked on line and had confirmation - but their trucks were no longer available. One lady was moving to BC / had to load up her house that day. She was in tears! Everything seemed soooooo disorganized - booking were lost - not available - it was chaos!!!! The staff were calm and good but it was crazy with people screaming and unhappy. You need to look at your system to tighten up inventory and demand. So people don't arrive expecting what they booked and have to leave with nothing.

Shirley S.  |  First Impressions 
Clasificación:
5.0

Clean and dry storage facility, well-protected and easy to access

David J.  |  First Impressions 
Clasificación:
5.0

Quality staff and services

Grant F.  |  First Impressions 
Clasificación:
4.0

Young lady was knowledgeable and friendly. I feel as if I am getting good value for my money. Facility is excellent.

Ed S.  |  First Impressions 
Clasificación:
5.0

Always friendly, answers all questions

WILLIAM RICHARD D.  |  First Impressions 
Clasificación:
5.0

Very helpful and friendly!! The manager set me up with my rental space. He took the time to understand my needs and will help me move to a more convenient location once space frees up.

devon b.  |  First Impressions 
Clasificación:
5.0

Corey and Tyler were excellent in servicing me. The set up at the facility is perfect for my needs.

Wayne J.  |  First Impressions 
Clasificación:
5.0

Being a "Super Senior", (Over 70 and still alive) the 2 young ladies really made it easy for me to unload and get unhooked, even the storage locker was close to the main door !! VERY HAPPY !!

A JR S.  |  First Impressions 
Clasificación:
5.0

The young man that waited on me was very pleasant and polite. He did everything he could to make my experience seamless.

Nancy V.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Emmah P.  |  First Impressions 
Clasificación:
3.0

Staff was friendly but never gave no tour guide to where my storage was in building. Took me about 10 mins too find It. Hours should be 24 hrs access. Building was clean and price is reasonable.

Mary Ann P.  |  First Impressions 
Clasificación:
5.0

The lady who helped me by phone was excellent and the staff at the location were amazing!!!

nathalie d.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Oleksandr R.  |  First Impressions 
Clasificación:
5.0

I was very impressed with the service we received as soon as we walked in the doors.

Betsy B.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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