Comentarios del cliente para U-Haul Moving & Storage at Main St

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage at Main St

Grado total:

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Geraldine R.
Grado:

My only concern was during this epidemic was that the employees weren’t wearing mask or gloves...It didn’t seem as if they were worried at all... Prayers

Omar B.
Grado:

El cliente no dejó un comentario.

Stiven F.
Grado:

El cliente no dejó un comentario.

Monique S.
Grado:

Great service

Helen G.
Grado:

Nothing the staff was very professional and I will return to this site if I need to rent a truck.

Frederick J.
Grado:

Best U-Haul ever. Maria is amazing!!!

Frederick J.
Grado:

El cliente no dejó un comentario.

Frederick J.
Grado:

Best staff ever!

Bertram J.
Grado:

El cliente no dejó un comentario.

Helen G.
Grado:

Nothing they were very gracious and I will return again.

Frederick J.
Grado:

El cliente no dejó un comentario.

Jennifer S.
Grado:

El cliente no dejó un comentario.

Sherrelle C.
Grado:

I try to use self check out and it wouldn’t work. I guess it had my wrong number. And I tried to knock on the window for staff help and they denied me cause they were closed. So I called the 1800 number and she reach out to the staff and they said they was open. But yet they were closed. All needed was help to I won’t have to pay the $20 fee

James R.
Grado:

The price is to high for the average person ,base on the location of this store it should reflect the community for which it serves. I'm not saying that some ppl can't afford it.but the majority of ppl cant.

Althea R.
Grado:

Maria M and her team provided us with excellent service! They were very knowledgeable and helpful. The Main St location was very clean and stocked.

Khalelah J.
Grado:

El cliente no dejó un comentario.

Larry B.
Grado:

has not need a rental truck in 10 years and knew this location. was very please with the service. Staff We Great. Had An Issu but it was resolve very quickly and I was on My Way. GRADE A

Faquasia J.
Grado:

El cliente no dejó un comentario.

Dennis P.
Grado:

I would make sure my friends review the paperwork at the end to make sure payments add up. I was overcharged but Maria the manager fixed it swiftly.

Xavier F.
Grado:

El cliente no dejó un comentario.

Alice T.
Grado:

El cliente no dejó un comentario.

YARELIS D.
Grado:

El cliente no dejó un comentario.

Patricia A.
Grado:

Have more available personnel to assist customers

Molly C.
Grado:

It was great except the fact they forgot to tell me the process of getting equipment. They just told me where truck was and let me leave. I then got 2 calls telling me I had not picked up the equipment I ordered. They rectified it, it was an inconvenience though.

Laura R.
Grado:

The manager Maria is very Professional and helpful. Also store long hours are excellent to get all Needed packing supply THANK YOU.

Subrian W.
Grado:

El cliente no dejó un comentario.

Luther P.
Grado:

Just keep serving the public with excellence thanks for your service Uhal

Christopher H.
Grado:

El cliente no dejó un comentario.

david A.
Grado:

El cliente no dejó un comentario.

Laura R. | First Impressions |
Grado:

Manager and staff very helpful. Office extended hours are Accessible for additional purchases of packing supply. Great service.

Latisha K.
Grado:

The staff was very pleasant and helpful, the truck drove very well and was clean and well maintained. The store was neat and clean. The only criticizing thing I can say was there should have been more staff available to help the customers. Otherwise everything else was good.

Frederick J.
Grado:

Love the staff at this location. Extremely friendly and helpful!!

Frederick J.
Grado:

Maria and her staff are amazing! Always friendly and courteous and very efficient with customers. Great store!

Norman L.
Grado:

El cliente no dejó un comentario.

Alice T.
Grado:

Avoid disputes over gas mileage by filling the gas tank before you rent to the customer. Next time I will take a photo of “slightly less than 7/8 full” and avoid an argument and unnecessary stress on return of vehicle.

Terry H.
Grado:

The process was simple and I have no recommendations for improvements.

Derrick D.
Grado:

El cliente no dejó un comentario.

Keith M.
Grado:

El cliente no dejó un comentario.

Arthur C.
Grado:

El cliente no dejó un comentario.

Nancy B.
Grado:

Staff at this location were friendly swift and accommodating, I thank Maria for her undivided time

Emmanuel O. | First Impressions |
Grado:

Great customer service

Howell J.
Grado:

El cliente no dejó un comentario.

Garfield T.
Grado:

El cliente no dejó un comentario.

Brandon D.
Grado:

El cliente no dejó un comentario.

James B.
Grado:

El cliente no dejó un comentario.

Aaron G. | First Impressions |
Grado:

Probably the friendliest, easiest, and most accommodating customer service I've ever had anywhere. Thanks a ton!

mikie L.
Grado:

El cliente no dejó un comentario.

Dianne J.
Grado:

The young lady at the desk was very friendly, the manager Maria, however, was not. Thankful she had someone there to compensate for her rudeness

Frank P.
Grado:

El cliente no dejó un comentario.

Keniesha S.
Grado:

My card was charged extra without explanation. Also charged 20 for last return when I was clearly told if I brought it back late there was no charge

Boliver V.
Grado:

El cliente no dejó un comentario.

Sam R.
Grado:

Embarrassingly poor customer service, but at least the equipment is up to par with other Uhaul locations. Low functioning customer service reps and irritable manager. I was told to park in the handicap parking spot and was yelled at by the moment manager when I refused to do so. I know there is not that much parking but blocking a handicap spot is seriously not an option.

Alice T.
Grado:

El cliente no dejó un comentario.

Andre S. | First Impressions |
Grado:

Staff was very helpful

Marcela A.
Grado:

I loved that everything was ready when I got there and quickly and professionally I was attended when I returned the car.

Raymond M.
Grado:

I was able to get things done in an efficient manner and the price was to my liking l will recommend to others Thank you Ray

Martin L.
Grado:

You can't improve on perfection!!!! Maria was the reason I rented from this Hartford location. On the phone she had the answers to all of my questions, and helped me through the pick-up. THANK YOU MARIA!!!

Evelyn T.
Grado:

Very courteous customer service with an excellent personality. Thank you

Jose S.
Grado:

Process was pretty smooth throughout. I’m not sure you could do anything better. Perhaps have soft drinks available for those waiting to be served. Most customer service lobbies have this amenity.

Analie B.
Grado:

Windshield wipers were bad. App check in didn’t work. Had to go in. Employees were rude and eating McDonald’s on desks while helping customers.

Jacquelyne T.
Grado:

El cliente no dejó un comentario.

Katherine T.
Grado:

El cliente no dejó un comentario.

Patrice W.
Grado:

The last experience I had was the worst experience with u haul process but the location I rented it from was outstanding in Windsor locks as well todays experience from uhail was great very pleased today

Rick D.
Grado:

El cliente no dejó un comentario.

Michelle M.
Grado:

The two ladies provided great customer service. Great job ladies coming and going

Stephen H.
Grado:

Great service, easy access and quick check in. Check out took less than 5 minutes.

Brenda G.
Grado:

The staff lead by Maria are outstanding. It was a great experience.

Sylvia R.
Grado:

Everything.Excellent.keep.doing.what.You.do.fine job.to.everyone.an.the.lady's.an.gently.men.are.doing.a.good.job.SR.thanks.

Ashley W.
Grado:

El cliente no dejó un comentario.

Tashima E.
Grado:

Nothing

Anthony S.
Grado:

El cliente no dejó un comentario.

Lorenzo E.
Grado:

El cliente no dejó un comentario.

Juilet G.
Grado:

Customer service representatives were were professional and helpful.

Amal O.
Grado:

I wasn’t able to drop off equipment to another uhaul store. That sucks! I used more miles I didn’t need.

Robert B.
Grado:

El cliente no dejó un comentario.

Jose G.
Grado:

El cliente no dejó un comentario.

Sonsecharay H.
Grado:

El cliente no dejó un comentario.

Steven H.
Grado:

El cliente no dejó un comentario.

Jose G.
Grado:

El cliente no dejó un comentario.

John M.
Grado:

El cliente no dejó un comentario.

Shereen D.
Grado:

El cliente no dejó un comentario.

Joany M.
Grado:

El cliente no dejó un comentario.

donald B.
Grado:

Great customer service.

Janice B.
Grado:

El cliente no dejó un comentario.

louis B.
Grado:

Great location drive for atlas van lines Carrollton texas even had a place to park my tractor trailer on the street the agent was very helpful when I call about a place to park thanks uhal

Shonett C.
Grado:

Extend hours for those small box trucks. Make it the same as the pick up trucks.

Hayes M.
Grado:

Maria was phenomenal. I messed up my reservation, and she worked with me, went above and beyond, to make sure that my Uhaul experience was the best that it could be. The one downside to my experience was that it was very expensive; having to pay 99 Cents per mile is very tough. I would love to see some sort of rewards program to where I can get discounts and rewards the more I use your products.

Tyrell M.
Grado:

El cliente no dejó un comentario.

Vincent R.
Grado:

those girls in there were kicking a** you should give them a raise. they were super nice and accommodating, true meaning of customer service A+.

Karen M.
Grado:

Excellent customer service and it was easy renting utility van.

Richard C.
Grado:

El cliente no dejó un comentario.

Alex R.
Grado:

Please don’t have employees at the register who aren’t going to help customers

Vincent M.
Grado:

I’ve been awaiting a callback regarding overage miles due to an emergency, yet no one has called or emailed me. I spoke with Hollis in the call center who notated my account. In addition the truck had transmission issues and shook hard the entire trip, we even had to dispatch road service a few times during the return trip. Please make sure someone calls and gets back to us. Thank you!!!

Juan R.
Grado:

El cliente no dejó un comentario.

Elizah F.
Grado:

El cliente no dejó un comentario.

Cassandra D.
Grado:

El cliente no dejó un comentario.

Tyrell M.
Grado:

The manager Maria was so helpful and kind during my visit. I would highly recommend this facility to a friend or family.

Paul L.
Grado:

We had the pleasure of being taken care off by Maria who went above and beyond to make sure we were taken care of. Maria has Excellent customer service and made us feel very comfortable through the whole process. This was our second time renting from this location and Maria never let us down. Thank you Maria, and Uhaul.

Fabio A.
Grado:

Thanks for being able to rent haul on the spot no waiting.

Patricia S.
Grado:

El cliente no dejó un comentario.

Christine T.
Grado:

Rented a truck for a couple hours to empty our Uhaul tote that was delivered cross country.

lamara R.
Grado:

I had no complaints lady was very nice helpful only thing I was mad that I got charged twice off my card

Robert W.
Grado:

Make sure equipment is there when it is supposed to be. I had to wait 30 minutes for the truck to get there, then have it cleaned and checked in before I could rent it.

Oneill S.
Grado:

We actually had an issue with the drop off location. I'm guessing computer mistake but Maria Melendez, the general manager of the Hartford location came to our rescue. She was very polite and well versed in handling transactions. She was very resourceful and helpful in getting our order straightened out. Thanks Maria!

andrea k. | Overall Experience |
Grado:

I have only one concern. The payment was automatically drawn from my account on the first of the month. However I moved out the unit on the 9th. I was expecting to be prorated and refunded some money.

GLENFORD H. | Overall Experience |
Grado:

I had a storage there for years, the one I had rats ate threw my stuff, they destroyed the ceiling making the installation fall on my stuff destroying some. They also stored food in have birth also in

Carolyn L. | Overall Experience |
Grado:

The service was good

Alfonso Z. | Overall Experience |
Grado:

Excellent staff and managers great place to store.

Darrek K. | Overall Experience |
Grado:

The staff was very nice and helpful to me especially Heidi she is very much appreciated. Thank you 😎😘😁😀😀

Joy B. | Overall Experience |
Grado:

It has roaches and mice the place is nasty and I will never use it again it was my first and last time ..the only nice part was the employees they were super sweet and nice ..thank u

ariana g. | Reservación |
Grado:

I am very dissappointed in your service. I would not recommend it to anyo e after the experience i had.

dawn p t. | Overall Experience |
Grado:

Everything was very clean and the truck was there on time.

Suman R. | Overall Experience |
Grado:

I had returned ubox on 08 Aug 2018 and all the payment was done...Inspite of that I was charged $106 and $5 for additional month storage....I called uhaul representatives four times to raise concern.

dawn p t. | Reservación |
Grado:

The people that take reservations didn’t do what I asked them to reserve a storage bin for a bedroom & living room sets. Instead they reserved the smallest storage. I had to pay $111.00 more.

KAREN G. | Overall Experience |
Grado:

I had to make a quick move in 2011, secured movers from U-Haul got the storage unit!! I thought it was going to be short term but finally after 7 Years my unit is no longer mine! THANK YOU

No reviews have been submitted for this location.

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