Customer Reviews for U-Haul Moving & Storage of Central Mesa

6870 comentarios

2947 E Main St   Mesa, AZ 85213
(E Main St & Lindsay)

(480) 324-1120

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(480) 324-1120

2947 E Main St
Mesa, AZ 85213
(E Main St & Lindsay)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

The online was so easy to use. The people were very and felt bad that 6 out of the 12 blankets were wet and could only give us 6 but we understood and they apologized. Taking back the trailer at the Layton location the guy was so friendly and helpful.

Robert D. 
Clasificación:
1.0

El cliente no dejó un comentario.

Kristin R.  |  First Impressions 
Clasificación:
3.0

The girl at the front counter had a very bad attitude!!! She shouldn't be working with customers

ROXANE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Garland S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Milo M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH C. 
Clasificación:
2.0

Our reservation was moved to a different location and we did not get the equipment we asked for. Getting in and out of this place was more than a challenge. Our rep Andrea was great, the only good part of the whole experience. Another rep Heather was so rude to the man in front of us I had to walk away to not give her a piece of my mind. She was awful to him. There was another young lady working very hard as it was a busy day and they were definitely understaffed. The location change was frustrating, the over crowded lot was terrible to maneuver. Heather was the literally the worst customer service rep I have EVER encountered. NOT a good uhaul experience!

Terri J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Anthony A. 
Clasificación:
1.0

When I asked why the equipment that I reserved over 3 weeks ago wasn't available, I was told "I don't know". When I asked who is responsible I was told: "I don't know". When I asked what Uhauls policies were regarding notifying me, I was told " I don't know". Followed by " do you want to cancel your reservation" each time I asked a question. It is obvious that you are so busy, that customer care doesn't matter. I made it a point to tell everyone that I ran into today about my awful experience with Uhaul. Just an awful experience.

GREGORY W. 
Clasificación:
3.0

First truck had the check engine light come on as soon as i pulled out. I turned around and brought it right back. The gal that had processed the reservation was doing check-ins. I explained that the light was on. She said “It probably just needs an oil change it's fine”. I explained i did not want to drive it with the light on for liability reasons. Her response was a flippant “just dispute it, you already drove it off the lot.” I told her I was not going to drive it or take any responsibility for it as it was rented that way. She huffed and responded “then go talk to a manager!” I went back in, waited 30+ mins to talk to someone who immediately swapped the rental out and was surprised that the truck had been rented out as “that truck has been in garage for work for a while, I didn't know it was even available yet”. I was supposed to have the rental for two hrs, but due to the issues above I had to rush with the pick up to get the truck back on time. Very disappointed with the rental and experience.

Carrie M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Arthur P. 
Clasificación:
5.0

My 4th drop here in Mesa AZ at this location in the past 6 years hauling from mn. I was there for less than 4 minutes, the guy was polite, happy and fast. It was 102 degrees. That is why use this location every year

JOHN E. 
Clasificación:
1.0

El cliente no dejó un comentario.

kelly S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bruce C. 
Clasificación:
5.0

El cliente no dejó un comentario.

KIMBERLY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES B. 
Clasificación:
5.0

El cliente no dejó un comentario.

KIRBY L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Chrystal L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Randy W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ernesto V. 
Clasificación:
3.0

We had a problem ,but a woman named Adriana resolved it for us very good customer service.thanks

Troy S.  |  Overall Experience 
Clasificación:
5.0

Great customer service on both pick up and drop off. I tried 6 locations before this one and will definitely be back.

MICHAEL B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Hunter H. 
Clasificación:
1.0

El cliente no dejó un comentario.

Richard C. 
Clasificación:
5.0

Nothing professional and knowledgeable staff great job at both locations

ROBERT D. 
Clasificación:
3.0

El cliente no dejó un comentario.

James S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert V. 
Clasificación:
2.0

The ride was really rough I went over some minor bumps in the apartment complex I live in and it knocked my motorcycle over inside the trailer and dented my has tank very unhappy

DUSTIN M. 
Clasificación:
5.0

Quick in and out. Great service.

HEATHERCOLLEEN K. 
Clasificación:
5.0

El cliente no dejó un comentario.

KARI R. 
Clasificación:
5.0

Always consistent and solid

JOSEPH P. 
Clasificación:
4.0

Nada

michelle W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen C. 
Clasificación:
4.0

El cliente no dejó un comentario.

MEGAN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHELLE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leslea B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kyle F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Brady B.  |  Overall Experience 
Clasificación:
5.0

I've had less than favorable experiences with other U-haul locations, but this one was fine. No problems and staff was helpful. Other U-haul locations should learn from this one.

THOMAS S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

LANA F. 
Clasificación:
5.0

Truck was dirty- exterior (probably from rain storm night before) Truck had body damage on left rear quarter panel. Truck performed fine

ron W. 
Clasificación:
5.0

El cliente no dejó un comentario.

RACHEL L. 
Clasificación:
4.0

The service was great, the only thing I had a problem with is the call center and the store did not communicate with each other very well.

DELORES B. 
Clasificación:
5.0

Thank you guys. Keep up the great work and overall experience.

Lamont R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charlton W. 
Clasificación:
5.0

Keep doing what you doing

Major L. 
Clasificación:
5.0

Great service no problems

Verdree L. 
Clasificación:
5.0

prompt courteous service

Kris S. 
Clasificación:
3.0

I followed the signs to drop off my equipment. The signs said to wait for personnel to come out. We waited several minutes before going in to the building, where we discovered personnel sitting at the front desk. They asked if I was dropping off the truck outside (they saw on camera maybe?), I said yes, and they asked for the key. I asked what else I had to do and they said "nothing." I didn't really feel comfortable not going over the truck condition with them before leaving, but felt I had no choice.

SHERRI P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Staci B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bronwyn M. 
Clasificación:
3.0

Meets the neccessary services

CARL T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Inge P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Neulyn C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JASON G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Leamon K. 
Clasificación:
5.0

Moving with enough furniture pads for the first time in my life was AMAZING! The combination of furniture pads and wrapping plastic allowed us to completely cover 10 furniture pieces. Not only protecting them but it made loading the U-Box much easier. The drop off/pick up drivers were very nice and efficient. Thank you. So nice almost want to move again.

Jim H. 
Clasificación:
1.0

the straps were not properly installed on the front tired of my tow dolly causing great damage to my side door while turning around at a gas station, had to call road side service 1 hour into my 1000 mile trip, very poor service

Brady B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Susan C. 
Clasificación:
2.0

Rude staff, contract said tank was full but only on 1/4. Tried to fix this with the staff and showed photo, they said policy was they don't accept photos.

HUNTER F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia D. 
Clasificación:
5.0

We dropped off and we were out on the road within 10 minutes. They moved my vehicle to take the trailer off and we didn't even call them to let them know we were coming.

JOSEPH H. 
Clasificación:
3.0

El cliente no dejó un comentario.

ALDRIN C. 
Clasificación:
1.0

have the employees do there jobs at check out and check in. to fill up the gas tank, check mileage and enter that info into the computer system. guessing at where the gas level is can cause errors. not entering the mileage can cause over charges for mileage, like mine of 130 miles when i only went 4.2. still fighting it!

Gary E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacqueline C. 
Clasificación:
5.0

Have a direct phone line to call this branch of uHaul.

MICHEL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy K. 
Clasificación:
1.0

The original drop off location that you sent me was closed and couldnt get in the parking lot to drop off. Had to find a different uhaul location.

Jody A. 
Clasificación:
1.0

Rude as hell. Could not have been more rude if he tried.

Hygh R. 
Clasificación:
5.0

Excellent people

Jessie P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Danny N. 
Clasificación:
1.0

Acted like I was a bother to her. Plain rude.

Danny A. 
Clasificación:
2.0

Need to keep things in Stock ordered blankets and didn't get any. Van stunk and was dirty was a newer van not old. Filled up with gas 2 blocks from store and charged me 4.50 for a gallon after I checked in. It was full. Had receipt and told them I just filled it. I have been a long time costumer and have rented many pcs of equipment from uhaul im 61 years old and have never experienced the service I have experienced from this location. You should send in someone from corporate as a customer. Never will I rent from this location or recommend it.

ROGER B. 
Clasificación:
3.0

The truck I was supposed to pick up had its catalytic convertor stolen 3 days prior (according to an employee) yet no one contacted me to let me know that, or to arrange for another truck prior. The person who helped me did contact a local store and arranged for a truck which I appreciated. That was a wasted hour that could have been avoided if the manager head dealt with on it Friday,

Stephen P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JO G. 
Clasificación:
1.0

I made a reservation and when I went to pick up the car hauler it was rented out to someone else. I had to go to another U-haul location and ended up wasting 3 hours.

James R. 
Clasificación:
1.0

Arranging for initial delivery of U-Box was courteous and pickup was excellent. Afterwards, your customer service was awful. Box was almost a week late in arriving at destination and there was no communication from anyone. I called numerous times and was treated very abruptly and rudely by your representatives who gave me no answers and refused to let me speak to a supervisor. Upon eventual arrival, 6 days late, customer service was very responsive and efficient. Your online tracking is never correct or updated promptly. Had me questioning ever using or recommending you in the future.

Stuert R. 
Clasificación:
5.0

We came in a few days early and they were able to remove the tow dolly so we could drive it more easily around (plus use the car we towed) while we used the truck for additional pick ups.

SCOTT L. 
Clasificación:
5.0

Fast checkin nice guy very friendly was personable

Randall F. 
Clasificación:
4.0

El cliente no dejó un comentario.

ADAN J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTAN REBECCA S. 
Clasificación:
4.0

El cliente no dejó un comentario.

LeeAnne R. 
Clasificación:
5.0

El cliente no dejó un comentario.

GREGORY R. 
Clasificación:
2.0

The trailer was damaged prior to my rental. The shroud over the wheels was dented pretty badly. So much so that you can't move the shroud so you can get in or out of the vehicle being towed after it's loaded.

JASON G. 
Clasificación:
3.0

The young lady that helped me must have been worn out from the heat of the day. I was picking up a trailer at the end of the day, and I'm sure she was tired, She wasn't at all rude, but also wasn't pleasant to work with. I felt as if I was putting her out by renting the trailer. The young man that helped me load the trailer up was quite pleasant and had a good attitude even though he was out in the heat all day.

Randall P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Paul T. 
Clasificación:
3.0

No one came out to check in vehicle during business hours so just did it electronically.

Stefan F. 
Clasificación:
1.0

Oil was spilled all over the trailer we rented, Im not sure how the guy didnt notice it when he hooked it up to our car. We didnt notice until we were already loading out stuff onto the ramp..... my brother in law slipped on the oil and my stuff couldve been damaged, I had to put down 2 sets of sheets ..... Either theyre not checking what gets returned or they dont care, but either way it still looks really bad on their end and when i told the lady at the uhual office she had an attitude and very reluctantly said sorry with an attitude ..... will never rent from this place again!!!

Marlena J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kevin G. 
Clasificación:
1.0

Reservation that was made 2 hours prior could not be located, agent was sarcastically apologetic, when told she didn't have to patronize me and I needed to get going-she told me she no longer had a truck for me. I insisted on renting a truck and dolly as I had a deadline to meet. She told me the truck had a dolly in it. When I got to my destination, I discovered there was no dolly and had to return to your location to obtain one. This resulted in extra mileage and loss of time. The truck also became more difficult to start each time. I reported this to your agent as a bad battery problem. I was without a refrigerator for 5 days and I'm very glad to have one that is working now, but will never look to this site for assistance or filling my propane tanks again.

MARY A. 
Clasificación:
2.0

El cliente no dejó un comentario.

GERARD G. 
Clasificación:
1.0

The girl that checked me in had the worst attitude and act as though she was miserable and hated her job. The 26 foot truck was horrible to drive. When I went 50-60 miles per house the whole truck would shake so hard my body was jerking everywhere to the point I throw up. So unhappy and disappointed.

MELISSA P. 
Clasificación:
3.0

I ask for elevator and is only a freight Elevator as in people cannot ride in it that was not explain to me I clearly am handicapped and no one mentioned to me that I would have to walk upstairs very very disappointed

Carlia W.  |  First Impressions 
Clasificación:
5.0

I loved having all the communication from pre-drop off arrival to notices of drop off. It eased some of the stress of moving to know each step of the way where the box was and what was happening at each phase. I also liked the updates to when I was getting my box on the other end of my move. My box even arrived almost a week early which was amazing! The local office gave me a call to see if I was able to receive it earlier than expected. They even remembered me when I had to call the office back. I can't stop saying amazing things about the service of U-Haul with the u-pack box. Definitely worth the price!

Heather A. 
Clasificación:
5.0

Very quick and easy. Everyone was kind and let me know snout my birthday equipment and answered any questions I had.

Richa P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sybil S. 
Clasificación:
4.0

I keep going back to U Haul. I count on them. Gracias.

SYLVIA R.  |  First Impressions 
Clasificación:
5.0

Great customer service ,the girls where very professional and courteous, thank you

THOMAS J. 
Clasificación:
5.0

Your drop off app is horrible. It never lets me take a picture. You should allow me to take the picture and then upload it. I couldn't show it was returned on time because it wouldn't let me get past that part

JEFFREY C. 
Clasificación:
5.0

Great moving experience. It was awesome to see a staff working as a team. 🌟🌟🌟⭐⭐⭐⭐🌟🌟🌟

Marvin M. 
Clasificación:
5.0

El cliente no dejó un comentario.

EMIL P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGELICA P. 
Clasificación:
5.0

El cliente no dejó un comentario.

David S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Adrian P. 
Clasificación:
4.0

Didn't have the trailer I needed, but was able to substitute another one, after the Original location (Apache sands) that I went to was CLOSED despite the U-Haul site allowing me to book for the specific day and time, and showing that they were open at that time.

GREGORY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS S.  |  First Impressions 
Clasificación:
2.0

Too many billing issues. I paid a month in advance for May 2021 via a phone call from Chris saying my account was past due (even though I set my account up on recurring twice and money wasn't taken out properly) and when I arrived yesterday May 23rd I was locked out of my storage room. This has happened twice during my 6 month rental period. Lock should have been removed when I made payment to Chris early May. Thank God the office was open. Reps are not helpful, unfriendly, not trained properly. Originally I reserved a 10x12 back in November 2020 and when I arrived to rent truck and get storage room I found out they gave my unit away and was given a 10x10 storage unit that had broken door. Had to request that it be repaired. Staff was rude and acted like they didn't care and was told I could move my contents to another unit. Wow... May 23rd my car was hit by Uhaul driver in parking lot at Broadway location. Again, inadequate training! Staff should not have been driving a Uhaul truck without proper training. Horrible experience with Uhaul... repeatedly.

Sherry J.  |  Overall Experience 
Clasificación:
1.0

We are leaving U-Haul because of our experience with this particular storage facility. We have repeatedly left messages for the manager, Jeff, to call us but he never did, we've repeatedly gone into the facility, but we can rarely catch him. The door to our unit building was broken when we first moved in and it took WEEKS to get it fixed. We tried to stress to the young man, who was behind the store counter, how important it was to get it fixed and have our belongings secure especially since it's not gated. His response to our concerns? He said that they had cameras that would record the thief's face and hopefully the police could catch him. Two things are problematic with this answer. 1. With COVID-19, most people are wearing a mask so the police couldn't identify him. 2. We didn't want our things to be stolen in the first place and the chances of getting them back, and in good condition, would be about nil. Couldn't believe we were having that conversation... After telling him that if it wasn't fixed within the next few days, I would be calling corporate...it finally got fixed. So... these are the reasons why we have moved our things out of U-Haul and moved them into a cleaner, gated, and well-maintained facility, Extra Space Storage. It' even quite a bit farther away, but it's worth the peace of mind.

lynn p.  |  Overall Experience 
Clasificación:
5.0

We stored our items there for over 6 years and have been very happy with this facility.

MELISSA T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Maricela P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Mika D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Melisa H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry L.  |  Overall Experience 
Clasificación:
5.0

Thanks for the best customer service

Vera T.  |  First Impressions 
Clasificación:
5.0

Wasn't there long but everyone was helpful

Stephaine E.  |  Overall Experience 
Clasificación:
3.0

Bathroom could be cleaner along with the storage unit could of been swept out ....could be cooler in where the storage units are.....

Heather E.  |  First Impressions 
Clasificación:
5.0

I was in need of storage and was on a time crunch, Jeff went above and beyond to make sure all my needs were met and exceeded. Highly recommend this location for storage and for moving trucks/supplies.

JULIE W.  |  First Impressions 
Clasificación:
5.0

The store manager Jeff Grieshaber is professional, friendly, and has been proactive to meet our needs with our storage and truck rentals. We know that we can talk to Jeff, and he will help us. If there are problems, he always finds a solution. He truly cares about serving his customers. I've been using U-Haul for many many years, and he is one of the absolute best! His people are good, too, because he has trained his people in his corporate culture.

JULIEANN S.  |  First Impressions 
Clasificación:
5.0

Very helpful group

Darla B.  |  Overall Experience 
Clasificación:
4.0

There was a mix up with my unit when I first was there. I was supposed to be air conditioning the first 3 weeks I was there it was almost 80 degrees. When I left I had to take my lock off, they do not pro-rate if you leave early or stay late so that is concerning. When I left an employee with short shorts, was sitting there eating her yogurt, I asked her for a close out receipt, seemed like that bothered her because she had to stop eating. Very rude tone in her voice. There was only on lady there that was present, all other staff was rude and bothered by your presence.

Kerry M.  |  Overall Experience 
Clasificación:
3.0

Unit was not clean.

Sidney M.  |  First Impressions 
Clasificación:
5.0

Our U Haul on Main St. in Mesa Az has always been the greatest. Bill & Marjorie Burke

William B.  |  First Impressions 
Clasificación:
5.0

Great customer experience!

Kenneth C.  |  Overall Experience 
Clasificación:
5.0

Jeff Grieshaber and the rest of the staff are great!

Kevin S.  |  First Impressions 
Clasificación:
5.0

The manager was excellent. Very helpful. The only complaint was a young lady who was always very rude. It was always a fight with her. I guess she's not working there anymore. Had I known that sooner, I would have stayed and continued my storage lease.

DELBERT D.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Nathan N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Luis A.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael B.  |  Overall Experience 
Clasificación:
5.0

The manager and staff were great!

Paul W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

VIDALINA R.  |  Overall Experience 
Clasificación:
5.0

The location on East Mesa all the employees were tremendously helpful and beyond nice. My first time moving out on my own ...paying everything myself. I was late returning the U-haul truck and the fee was waved. Also Im so glad I went there East Main st. In Mesa.... Seriously the owner of the trucks is super cool understanding of the situation I was in ...told me to take my time. I also renting a storage they offer to help me ...but luckily my friend came to help... But seriously I never received that of service before ...2 thumbs up 

Stacy S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Diana R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary D.  |  Overall Experience 
Clasificación:
3.0

I purchased "climate controlled" I have been there 3 times and it has been in the 40's and 50's in the unit. I told the manager and he didn't seem to care.

Kerry M.  |  First Impressions 
Clasificación:
4.0

It's not secure and it's a little dirtier than usual but the staff made up for it! The free month was nice. Jeff was helpful.

JUDY C.  |  First Impressions 
Clasificación:
4.0

I would like to have the staff ask me of my needs ? In order to know the accessibility of the storage unit would work for me ? B4 going thru all the paper work and then finding out that the unit will not work ! Due to the location and what I would have to go through just to get there ! Everyone has different items to store...So it would safe alot of hassle and time for the person who is trying to find a storage accessible to his or her needs .

Ozark A.  |  First Impressions 
Clasificación:
4.0

I did notice that there would be trash on the floor sometimes and then weeks later I would come back and guess what, the trash would still be there. I think the facilities should be swept periodically.

wesley d.  |  Overall Experience 
Clasificación:
1.0

My experience was less than optimal. The prices on the wall did not reflect the price I actually paid. I was paying 70+ for a 5×10 whereas now I am paying 37 with less hassle to access my unit. The security system would not work correctly and I had to make repeated attempts to gain access. I do however have two positive remarks: Harvest did a good job installing my hitch and the manager was helpful, but there was one staff member who had an attitude and bad choice in hair color. I will choose a different U-Haul location in the future for any rental trailer that I may need. Delpreet was helpful in reducing my monthly fee as well, but I found a better location that is more reasonable. So, price and ease of access were the two main factors in my relocation of my equipment.

Joel C.  |  Overall Experience 
Clasificación:
5.0

I have been an ongoing customer for years at Uhaul. And Jeff, the GM of the Lindsay & Main store has always been very kind and responsive to us with our truck rental needs. So his store was the first one we went to.

JULIEANN S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MARLENE S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary D.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

KRISTINE K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN G.  |  Overall Experience 
Clasificación:
5.0

The gentleman that helped us out was very nice, and friendly.

Cary c.  |  First Impressions 
Clasificación:
5.0

Quick friendly and professional service.

Michael B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom R.  |  Overall Experience 
Clasificación:
5.0

Excellent service they go out there way for there customers! I have used this location for three years. Excellent management JEFF.

Leslie C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

GORDON S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dawn K.  |  First Impressions 
Clasificación:
4.0

The staff at Main and Lindsey was excellent! Great customer service! However the phone calls that where to the switch board to get service where WAY to long of a wait. Hire more corporate phone reps please

STEPHEN WALLICH V.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

alane p.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael K.  |  First Impressions 
Clasificación:
2.0

Female who helped me was rude and irritated that she was not aware that I had reserved 2 UBox and had no one available to operate the forklift. She was on her personal cell phone in front of me speaking with another employee rolling her eyes while speaking about my situation. Her response was "look you can wait 2 hrs if yuh what because this is my last priority or I can get you in an unit."

April B.  |  First Impressions 
Clasificación:
3.0

When I moved out the person that helped me was very kind BUT the other young man that was smoking right in front of me with no friendly manners musta got up on the wrong side of the bed. A little disfuntionnal is how I took it..the van I rented was nasty dirty, I've been with you for 4 years and never had issues with my unit but some of the staff need to be a little more friendlyer..

LAURA G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Marcus H.  |  Overall Experience 
Clasificación:
3.0

The team was great and very helpful. Also, the store was clean but outside near our unit , it smelled like urine. Over it was a good experience.

Michelle V.  |  First Impressions 
Clasificación:
5.0

Jeff was great to work with will definitely come back if I need anything

Douglas B.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Anthony F.  |  Overall Experience 
Clasificación:
2.0

I just moved out of Unit B83 since it had a. Inch gap under the door that never had weather stripping put on it in spite of asking Manager Jeffrey multiple times and even calling the 1-800 number who sent an email to Jeffrey that was never responded to. When I lifted the door yesterday I discovered that the unit doors had been painted and overspray went under the door and ruined some of our household items. I am now having to file an insurance claim. I spoke with Jeffrey about this and all he would do is print out a form that instructed me how to go through the claim process. I asked if he wanted to see the damage and he said no. Miserable place to rent.

Lloyd W.  |  Overall Experience 
Clasificación:
5.0

The kid at the counter was very polite, respectful, and kind , I was impressed with his professionalizm . and knowledge of product and services. I will recently recommend this location to my friends. Thanks for asking

Ricky C.  |  First Impressions 
Clasificación:
2.0

I went to move my items and a lock was on my unit and called the manager told me to just cut the lock off i didnt have anything to cut it off wit so i had to pay the movers a extra $65 so i could run to lowes to get something to cut it off with..the bad part the customer service rep said they put it on my unit by mistake..i should be refunded $65 i paid the movers as they had to wait a extra hr...

Loren B.  |  Overall Experience 
Clasificación:
5.0

Great people and great service

Chad H.  |  Overall Experience 
Clasificación:
2.0

Homeless people living out of storage units were in the way when I would go to my storage unit. Feces on the ground. I enrolled in auto-payment yet was still charged a late fee.

Robert B.  |  Overall Experience 
Clasificación:
5.0

All good

steve p.  |  Overall Experience 
Clasificación:
4.0

I would give 5 stars because it is clean, well-maintained and the people were great to work with. However, the freight elevator is very slow and awkward and OLD. It should be updated.

Norma Lynn V.  |  Overall Experience 
Clasificación:
5.0

The customer service was over and beyond with my expectations.

Avey W.  |  First Impressions 
Clasificación:
5.0

The mgr John - Is awesome. Understands the business.

David A.  |  Overall Experience 
Clasificación:
2.0

Needed to interact with staff multiple times to achieve simple things. Three different people experienced the staff with me all seemed highly incompetent and more than likely under the influence.

Ashton E.  |  Overall Experience 
Clasificación:
3.0

I was satisfied with the service I received from the staff at u-haul. The one thing that really worked for me was the 24 hour access. My schedule sometimes isn't 8 to 5 so I thank you for having that.

Clint G.  |  Overall Experience 
Clasificación:
5.0

Clean facility, friendly staff and excellent customer service. I would recommend this storage facility to anyone who needs short or long term storage. Easy access made rhis an exceptional experience.

Rowdy W.  |  Overall Experience 
Clasificación:
5.0

Manager was super helpful

Jody O.  |  First Impressions 
Clasificación:
3.0

I feel like I was over charged for my units upon trying to do a move out. I got extremely poor quality equipment to use from trailer and dolly. And extra charges that I don't believe I should have had

sarah b.  |  Overall Experience 
Clasificación:
3.0

Computers were down it took like 20 minutes to get a truck meantime you have other staff just want around lobby full of people manager on the phone and one person working the counter that was new

Marlene E.  |  First Impressions 
Clasificación:
5.0

It was excellent

steve p.  |  First Impressions 
Clasificación:
5.0

Staff was friendly and professional. Checked me in and got a month of storage free. Took 15 minutes and then I left. Easy and cheap. My favorite.

Clint G.  |  First Impressions 
Clasificación:
5.0

Jeff was kind and quick. I am excited to have a unit and move my boxes in soon!

Kassie R.  |  First Impressions 
Clasificación:
5.0

The people at the store were very knowledgeable and super nice. I would recommend them for any customer service tasks. Please keep up the great attitude.

Frank B.  |  First Impressions 
Clasificación:
5.0

Dave was very nice and informative.

Rowdy W.  |  First Impressions 
Clasificación:
5.0

Excellent at every level of experience. Service, follow up, cleanliness...best U-Haul in the east valley by far! Thank you for the quick service and helping getting us going.

Chris R.  |  First Impressions 
Clasificación:
5.0

Service was excellent. The clerk was very informative of services provided.

takai H.  |  First Impressions 
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