Customer Reviews for U-Haul Moving & Storage at Lambert Rd

4,355 comentarios

661 E Lambert   La Habra, CA 90631
(On Lambert rd between Harbor and Euclid)

(562) 697-7489

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 12/24/2021: 7:00 a. m. - 4:00 p. m.
  • 12/25/2021: cerrado

Servicios en esta ubicación:

Contáctanos

(562) 697-7489

661 E Lambert
La Habra, CA 90631
(On Lambert rd between Harbor and Euclid)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 12/24/2021: 7:00 a. m. - 4:00 p. m.
  • 12/25/2021: cerrado
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Thank you to the kind worker who helped us return our truck! He was very nice and helpful! Thank you for making it a smooth process for us!

Shaun B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandon K. 
Clasificación:
5.0

Check and check out clerk was very helpful and efficient. Happy with provided service! Will recommend and will use this location again in the future!

JENNELYN E. 
Clasificación:
5.0

Gracias

HANK H. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANK S. 
Clasificación:
5.0

Great staff, very helpful.

LAURO G. 
Clasificación:
5.0

The girl who seemed to be in charge (? - long black hair) was great. Professional. Very easy rental using your app. Will be back.

Sam B. 
Clasificación:
5.0

El cliente no dejó un comentario.

LISA A. 
Clasificación:
5.0

Pro and smooth rental for a van. Clear details on my rental time and reservation. Big help for my moving needs.

CARLOS D. 
Clasificación:
5.0

El cliente no dejó un comentario.

SYLVIA R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JACQUELINE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

LOUANNE C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Hyoky C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIELLE G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSE V. 
Clasificación:
4.0

Addition of front desk representation.

STEVEN S. 
Clasificación:
3.0

El cliente no dejó un comentario.

ISAAC M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAEJIN C. 
Clasificación:
5.0

The lock wouldn't quote fit onto the holes, so the GM quickly came to the unit and fixed it. The staff were friendly and efficient.

Jennifer M.  |  First Impressions 
Clasificación:
5.0

Personal amable

JONATHAN C. 
Clasificación:
5.0

Polite, professional staff!

MICHAEL E. 
Clasificación:
5.0

Staffs are helpful and provide good services.

KIL H. 
Clasificación:
5.0

The one improvement I believe U-Haul as a whole could develop is a more robust website engine! It is functional now but somewhat slow and information may be out of sync.(i.e. not showing available equipment and storage units correctly)

ANTHONY L. 
Clasificación:
5.0

Good service. Worked quickly and were helpful.

EDUARDO J. 
Clasificación:
5.0

I'm not sure, the trailer was already at my truck and started to be connected before I got to my truck while I was paying. When I returned the trailer, they started disconnecting the trailer as I was getting out of my truck. So I don't know how that can be improved. I reserved the trailer on line, so the paperwork was really quick and easy. 3 thumbs up ðŸ' if I had 3.

Richard P. 
Clasificación:
5.0

All is perfect. Anthony an excellent individual, excellent public relations I always used your company, well my wife Juanita Casco, it's actually your client, I just paid.

OMAR P. 
Clasificación:
1.0

El cliente no dejó un comentario.

NAHLEEN L. 
Clasificación:
5.0

Picking up the truck I rented was easy the associate was quick and polite and it was the same when I returned it. I told my husband that was great customer service, thumbs up. I'll remember the next I need uhaul services. I will be back . Thank you

ALMA S. 
Clasificación:
5.0

Everything went very well, the people there were friendly and helpful. I would highly recommend them!

Jeff C. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DARRELL J. 
Clasificación:
1.0

They are assholes they keep sending personal to wrong email address contact Miguel Hernandez with his orders not to me. I would sue them if I was him breach of contract😀😀😀😀😀😀ðŸ'

MIGUEL H. 
Clasificación:
5.0

I ordered some covering for my furniture, was appropriately charged but never received the contents. Because I had rented the vehicle for after hours, I checked to see if they had possibly placed the contents inside the van, but they did not.

Chelsea D. 
Clasificación:
5.0

Door on my unit previously damaged but great space

Elizabeth P.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Ryan G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGEL C. 
Clasificación:
5.0

Everything went smooth the people making the reservation Everything was smooth and easy the people at the location the whole process was fabulous thanks everyone

DANIEL P. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEBBIE L. 
Clasificación:
4.0

All good

CALVINMAURICE R. 
Clasificación:
5.0

Fast, friendly, easy.

SUSAN P. 
Clasificación:
5.0

So I ordered the hitch online and paid online, and set the insta•llation date for October 1st, 9:00 am , when I got there they had no idea I was coming and they didn't have the hitch . So I had to wait another week b the hitch to get there then another week to install it , this is not the fault of the location but no communication between online service and the store, so not sure who dropped the ball on this one. I ordered on the 21st of September for installation on 10- 1, and couldn't get it done till 10-15. Again not the fault of the store, the store was helpful but a definite lack of communication somewhere

Victor L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEANNETTE E. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGELA W.  |  Overall Experience 
Clasificación:
5.0

Very knowledgeable and professional

ANTHONY A. 
Clasificación:
5.0

The employees make it very straightforward and simple, which is good. You're simply trying to rent things, so they help make it go smoothly

EDDIE K. 
Clasificación:
5.0

Continue to employ two outstanding associates, Jennifer Lopez and Amanda Sahavedra. Jennifer and Amanda are the best! Courteous, efficient, knowledgeable, service-minded. Please let Jennifer and Amanda know they're doing a great job and are greatly appreciated.

RICHARD M. 
Clasificación:
5.0

El cliente no dejó un comentario.

David S. 
Clasificación:
5.0

All good

ALMA T. 
Clasificación:
5.0

The only thing that could have made it better was the employees moving my stuff in

Ken N.  |  First Impressions 
Clasificación:
4.0

Easy quick drop off

Joseph S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jaime S. 
Clasificación:
5.0

New employees much improved . Thank you

FARSCHAD A. 
Clasificación:
5.0

The staff was awesome! Very polite and helpful

James Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MELODIE B. 
Clasificación:
5.0

Fast and courteous service

HERMANN G. 
Clasificación:
5.0

Everything went so smoothly. Very close to my house Employee helpful. Price was perfect. I will return to this location when i need to rent again

Lisa V. 
Clasificación:
1.0

Over charged me

Otto G. 
Clasificación:
4.0

The only thing is that office is not quite close enough to our location of lodging. Otherwise good.

ROBERT J.  |  First Impressions 
Clasificación:
2.0

Truck was great. But dolly was broken. I didn't know that before I use because the employee just load the dolly in the truck before I checked it

DONGRYUL K. 
Clasificación:
3.0

El cliente no dejó un comentario.

KYLE P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sunny F. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGELLA W. 
Clasificación:
5.0

Great, friendly service. Best experience I have ever had at UHaul.

MICHAEL D. 
Clasificación:
5.0

The truck had issues, pulling to the right and battery light was going off and on the entire time.

KENNETH B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dion D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tiffany A. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAQUEL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

NATHAN C. 
Clasificación:
5.0

Thank you for everyhing?

Serena M. 
Clasificación:
5.0

El cliente no dejó un comentario.

James S. 
Clasificación:
5.0

El cliente no dejó un comentario.

YASMIN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAN M. 
Clasificación:
2.0

They never answer the phone so it makes it hard to do a payment over the phone. The call is always forwarded to the call center . I've actually walked in on the phone just to see them sitting there doing nothing . Let's not talk about the rude customer service and the lies they tell you . I can go on and on but I'll stop . I've also called to speak with a DM he never called back

Kiesha J.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Tracy R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ARIANA E. 
Clasificación:
5.0

I had made the reservation at the Placentia (1 1/2 miles from home) location over a month in advance. Call the next day I have to go to La Habra (10 miles from My home). Not sure why U-Haul could not make it convenient for me, The staff at La Habra was great to work with.

SCOTT K. 
Clasificación:
5.0

It was a smooth rental all the way from reserving the truck, picking it up and even the return.

EDITH Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIA Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID L. 
Clasificación:
5.0

Friendly staff and very helpful. Jennifer gave great customer service while helping me rent my U-Haul truck.

Amanda S. 
Clasificación:
5.0

El cliente no dejó un comentario.

GEORGE G. 
Clasificación:
5.0

Always a great experience

JUVENTINO S. 
Clasificación:
5.0

No improvement needed

DENNIS L. 
Clasificación:
4.0

El cliente no dejó un comentario.

GERALD R.  |  First Impressions 
Clasificación:
1.0

Staff forgot to include Appliance Dolly in my order. After charging me for it.

EDUARDO F. 
Clasificación:
5.0

Genuine customer focused team. Polite, clean, fast service. Equipment in clean, perfect operating condition. Asst confirmed my hitch, hooked me up, safety checked lights and off we went. 15 minutes in/out. Return was even easier. 100% recommend La Habra, CA Lambert UHaul

ERIC B. 
Clasificación:
5.0

Front desk was very helpful.

JOHN L. 
Clasificación:
3.0

I rented Uhaul's twice from this location. Both times, there was something wrong with the Uhaul's mechanically. The first time the steering was very loose that it was difficult to keep the vehicle straight and the second time the check engine light came on. Why do they keep renting unsafe and problematic vehicles?

ALEX S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIK R. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT P. 
Clasificación:
4.0

El cliente no dejó un comentario.

GLENN H. 
Clasificación:
5.0

Friendly staff, truck was available on time. The electronics in the truck are fading however as they are hard to read in the sunlight. The truck is showing its age but did the job.

Timothy N. 
Clasificación:
5.0

Maybe give better rates to contractors, who is using regular basis.

KIL H. 
Clasificación:
5.0

Excellent and efficient service. Friendly towards customer. Checking online via UHaul IT needs work. Did not work with photo of drivers license

THOMAS K. 
Clasificación:
3.0

El cliente no dejó un comentario.

DARREN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

NATHALIE B. 
Clasificación:
3.0

Better customer service

JONATHAN C. 
Clasificación:
4.0

El cliente no dejó un comentario.

SERGIO F. 
Clasificación:
5.0

The guys were super friendly and helpful. You have a great team working for you.

MICHAEL S. 
Clasificación:
5.0

Nothing at all

DAVID R. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHULHO W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Won S. 
Clasificación:
5.0

Able to drop the trailer off late. They had me checked in before I could even call the next day.

Chris E. 
Clasificación:
5.0

Even called Brandon ex Mcp 715 co said service was great staff was helpful and friendly! Just the a UHaul Client should be treated ! Great job !

COURTNEY S. 
Clasificación:
3.0

This is first time moving with U haul company. I was so surprised how not systemized this company is. When I have issues, its hard to get connected with customer service. I should expect to at least 30mins every single time when I call. And most of agents were saying different things on same issue. Its was really hard to solve issues. I dont recommend U haul for moving

Yire R. 
Clasificación:
5.0

El cliente no dejó un comentario.

HERMANN G. 
Clasificación:
5.0

Excellent customer service

GLORIA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KAP K.  |  First Impressions 
Clasificación:
1.0

Not happy

NANCY M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jelani V.  |  First Impressions 
Clasificación:
4.0

Having an elevator would have helped make things easier. Also, it would be more disability-compliant, too. Otherwise, I'm happy with the facility so far.

Lisa C.  |  Online Move In 
Clasificación:
5.0

Destiny was great and wonderful to work with!! Super sweet and takes her time and is a joy to deal with!! She's the reason we do business with Uhaul. She is so genuine and just an amazing human being!!! Love her!

Jessica S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Christine H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

cheri z.  |  First Impressions 
Clasificación:
5.0

The process was easy and efficient! I was slightly confused regarding the check-in process, but the staff was super friendly and was able to help me! The facility appears to be very clean and secure, and I am confident that my belongings will be safe here. ¡Gracias!

John C.  |  Online Move In 
Clasificación:
2.0

I have experienced insufficient and often rude customer service.

JASON L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ted H.  |  First Impressions 
Clasificación:
5.0

Very professional and convenient staff and hours were great!

chad M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Arnold H.  |  Online Move In 
Clasificación:
3.0

Makes no sense why the larger storage rooms are upstairs with no elevator.

Kristen V.  |  First Impressions 
Clasificación:
5.0

I'm always treated like family at U-Haul . The company is all about being professional. The personnel at U-Haul are always willing to help.

STEPHEN T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

teresa v.  |  First Impressions 
Clasificación:
5.0

Excellent and friendly service

HONG P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick M.  |  First Impressions 
Clasificación:
5.0

The service we recieved was excellent. No bad the card reader is not working.

Timothy B.  |  First Impressions 
Clasificación:
5.0

Easy process and excellent customer service

jeff p.  |  First Impressions 
Clasificación:
3.0

200 characters is not enough. Part time representative was poorly trained on the computer. I was lied to about my 24/7 access from Reservations. My space location is acceptable.

edward m.  |  Reservation 
No se han enviado comentarios para esta ubicación.

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  • Ícono de propano
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    Propane service delivered straight to your door!

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