Customer Reviews for U-Haul Moving & Storage at Lambert Rd

4,320 comentarios

661 E Lambert   La Habra, CA 90631
(On Lambert rd between Harbor and Euclid)

(562) 697-7489

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.

Servicios en esta ubicación:

Contáctanos

(562) 697-7489

661 E Lambert
La Habra, CA 90631
(On Lambert rd between Harbor and Euclid)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

ANGEL C. 
Clasificación:
5.0

Everything went smooth the people making the reservation Everything was smooth and easy the people at the location the whole process was fabulous thanks everyone

DANIEL P. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEBBIE L. 
Clasificación:
4.0

All good

CALVINMAURICE R. 
Clasificación:
5.0

Fast, friendly, easy.

SUSAN P. 
Clasificación:
5.0

So I ordered the hitch online and paid online, and set the insta•llation date for October 1st, 9:00 am , when I got there they had no idea I was coming and they didn't have the hitch . So I had to wait another week b the hitch to get there then another week to install it , this is not the fault of the location but no communication between online service and the store, so not sure who dropped the ball on this one. I ordered on the 21st of September for installation on 10- 1, and couldn't get it done till 10-15. Again not the fault of the store, the store was helpful but a definite lack of communication somewhere

Victor L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEANNETTE E. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGELA W.  |  Overall Experience 
Clasificación:
5.0

Very knowledgeable and professional

ANTHONY A. 
Clasificación:
5.0

The employees make it very straightforward and simple, which is good. You're simply trying to rent things, so they help make it go smoothly

EDDIE K. 
Clasificación:
5.0

Continue to employ two outstanding associates, Jennifer Lopez and Amanda Sahavedra. Jennifer and Amanda are the best! Courteous, efficient, knowledgeable, service-minded. Please let Jennifer and Amanda know they're doing a great job and are greatly appreciated.

RICHARD M. 
Clasificación:
5.0

El cliente no dejó un comentario.

David S. 
Clasificación:
5.0

All good

ALMA T. 
Clasificación:
5.0

The only thing that could have made it better was the employees moving my stuff in

Ken N.  |  First Impressions 
Clasificación:
4.0

Easy quick drop off

Joseph S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jaime S. 
Clasificación:
5.0

New employees much improved . Thank you

FARSCHAD A. 
Clasificación:
5.0

The staff was awesome! Very polite and helpful

James Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MELODIE B. 
Clasificación:
5.0

Fast and courteous service

HERMANN G. 
Clasificación:
5.0

Everything went so smoothly. Very close to my house Employee helpful. Price was perfect. I will return to this location when i need to rent again

Lisa V. 
Clasificación:
1.0

Over charged me

Otto G. 
Clasificación:
4.0

The only thing is that office is not quite close enough to our location of lodging. Otherwise good.

ROBERT J.  |  First Impressions 
Clasificación:
2.0

Truck was great. But dolly was broken. I didn't know that before I use because the employee just load the dolly in the truck before I checked it

DONGRYUL K. 
Clasificación:
3.0

El cliente no dejó un comentario.

KYLE P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sunny F. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGELLA W. 
Clasificación:
5.0

Great, friendly service. Best experience I have ever had at UHaul.

MICHAEL D. 
Clasificación:
5.0

The truck had issues, pulling to the right and battery light was going off and on the entire time.

KENNETH B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dion D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tiffany A. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAQUEL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

NATHAN C. 
Clasificación:
5.0

Thank you for everyhing?

Serena M. 
Clasificación:
5.0

El cliente no dejó un comentario.

James S. 
Clasificación:
5.0

El cliente no dejó un comentario.

YASMIN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAN M. 
Clasificación:
2.0

They never answer the phone so it makes it hard to do a payment over the phone. The call is always forwarded to the call center . I've actually walked in on the phone just to see them sitting there doing nothing . Let's not talk about the rude customer service and the lies they tell you . I can go on and on but I'll stop . I've also called to speak with a DM he never called back

Kiesha J.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Tracy R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ARIANA E. 
Clasificación:
5.0

I had made the reservation at the Placentia (1 1/2 miles from home) location over a month in advance. Call the next day I have to go to La Habra (10 miles from My home). Not sure why U-Haul could not make it convenient for me, The staff at La Habra was great to work with.

SCOTT K. 
Clasificación:
5.0

It was a smooth rental all the way from reserving the truck, picking it up and even the return.

EDITH Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIA Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID L. 
Clasificación:
5.0

Friendly staff and very helpful. Jennifer gave great customer service while helping me rent my U-Haul truck.

Amanda S. 
Clasificación:
5.0

El cliente no dejó un comentario.

GEORGE G. 
Clasificación:
5.0

Always a great experience

JUVENTINO S. 
Clasificación:
5.0

No improvement needed

DENNIS L. 
Clasificación:
4.0

El cliente no dejó un comentario.

GERALD R.  |  First Impressions 
Clasificación:
1.0

Staff forgot to include Appliance Dolly in my order. After charging me for it.

EDUARDO F. 
Clasificación:
5.0

Genuine customer focused team. Polite, clean, fast service. Equipment in clean, perfect operating condition. Asst confirmed my hitch, hooked me up, safety checked lights and off we went. 15 minutes in/out. Return was even easier. 100% recommend La Habra, CA Lambert UHaul

ERIC B. 
Clasificación:
5.0

Front desk was very helpful.

JOHN L. 
Clasificación:
3.0

I rented Uhaul's twice from this location. Both times, there was something wrong with the Uhaul's mechanically. The first time the steering was very loose that it was difficult to keep the vehicle straight and the second time the check engine light came on. Why do they keep renting unsafe and problematic vehicles?

ALEX S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIK R. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT P. 
Clasificación:
4.0

El cliente no dejó un comentario.

GLENN H. 
Clasificación:
5.0

Friendly staff, truck was available on time. The electronics in the truck are fading however as they are hard to read in the sunlight. The truck is showing its age but did the job.

Timothy N. 
Clasificación:
5.0

Maybe give better rates to contractors, who is using regular basis.

KIL H. 
Clasificación:
5.0

Excellent and efficient service. Friendly towards customer. Checking online via UHaul IT needs work. Did not work with photo of drivers license

THOMAS K. 
Clasificación:
3.0

El cliente no dejó un comentario.

DARREN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

NATHALIE B. 
Clasificación:
3.0

Better customer service

JONATHAN C. 
Clasificación:
4.0

El cliente no dejó un comentario.

SERGIO F. 
Clasificación:
5.0

The guys were super friendly and helpful. You have a great team working for you.

MICHAEL S. 
Clasificación:
5.0

Nothing at all

DAVID R. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHULHO W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Won S. 
Clasificación:
5.0

Able to drop the trailer off late. They had me checked in before I could even call the next day.

Chris E. 
Clasificación:
5.0

Even called Brandon ex Mcp 715 co said service was great staff was helpful and friendly! Just the a UHaul Client should be treated ! Great job !

COURTNEY S. 
Clasificación:
3.0

This is first time moving with U haul company. I was so surprised how not systemized this company is. When I have issues, its hard to get connected with customer service. I should expect to at least 30mins every single time when I call. And most of agents were saying different things on same issue. Its was really hard to solve issues. I dont recommend U haul for moving

Yire R. 
Clasificación:
5.0

El cliente no dejó un comentario.

HERMANN G. 
Clasificación:
5.0

Excellent customer service

GLORIA M. 
Clasificación:
5.0

Simply The Best!

jimmy m.  |  First Impressions 
Clasificación:
5.0

The representative that took care of us was amazing She was very professional even though the computer went down and the line was out the door I give her (10) ten stars

RUBY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

VICTOR T. 
Clasificación:
4.0

AC on our truck was not functional.

SIMON F. 
Clasificación:
5.0

Quickly handled, friendly, appreciate the excellent customer service!

James L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Victor T. 
Clasificación:
5.0

The truck had no trash but there was grime in the cup holders and dashboard, somewhat dirty. Also the app would not let me finish the online drop-off after hours and caused much frustration. Workers were great!

JENNIFER P. 
Clasificación:
5.0

Nothing, experience was great. The staff is very efficient. Amanda stayed over a few minutes after closing to make sure I could get checked in. Excellent customer service on her part, when she could have just left me to check in online. I truly appreciated her help!!

Danny S. 
Clasificación:
5.0

Can't think of anything. The two young men who assisted me checking-in to rent a truck, and checking-out when I returned the truck were helpful and very professional

GREGORY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

William P. 
Clasificación:
5.0

Thank you for the quick and friendly service.

Jennifer P. 
Clasificación:
5.0

The trailer we picked up was quite loud when empty, which made me nervous at first. But it did great once got it loaded up.

Matthew M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ADAM H. 
Clasificación:
4.0

El cliente no dejó un comentario.

DIANA S. 
Clasificación:
4.0

No comment

KEVIN K. 
Clasificación:
5.0

They were amazing and they always have been.

SEAN Y. 
Clasificación:
5.0

Destiny did a great job for us explaining the process. Thanks so much !

MICHAEL S. 
Clasificación:
5.0

The vehicle was well maintained but could have been a little cleaner.

HENRY M. 
Clasificación:
5.0

There were a lot of trucks here so it took some time to find the correct one. Once I found it everything went great. No problems.

David K. 
Clasificación:
5.0

Nothing, everyone was on point and super friendly.

LINDA P. 
Clasificación:
5.0

Customer service is excellent .I visited three times and each representative was extremely knowlegable, kind and helpful.Wow!! I hope these gentlemen are acknowledge for great work !! I will be coming back to this location .

LAUREEN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

GLORIA L. 
Clasificación:
5.0

Person who helped me was really nice, she showed and explained everything I need to know. When I returned the equipment, the guy who checked me out was efficient and friendly.

JOHN S. 
Clasificación:
4.0

11 of the 12 moving pad where not in the box. We didn't really need them and have not been charged for them So all in all, everything went very well.

LORNA J. 
Clasificación:
5.0

Could open earlier.

Sherman P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JESUS C. 
Clasificación:
5.0

Eddie was great! Wonderful customer service and went out of his way to make me feel comfortable during a pandemic.

JULIE T. 
Clasificación:
5.0

Everything Was Great, Destiny The Manager Went Up And Above To Ensure The Best Experience Possible, We Had A Snag With Electrical, And She Took The Time Herself To Exhaust Every Avenue She Could.

MICHAEL F. 
Clasificación:
5.0

Staff was friendly, the paperwork process was quick and easy to do.

CYRENA G. 
Clasificación:
5.0

Drop off location was great!

Jennifer L. 
Clasificación:
4.0

El cliente no dejó un comentario.

LUCA L. 
Clasificación:
5.0

I was running late and got my reservation re scheduled an hour later day and they still had the 20ft truck available. On top of that as soon as I walked in I was greeted token care of and on my way. Easy drop off as well and got my receipt ASAP. Great experience great location great customer service!

ALEJANDRO G. 
Clasificación:
3.0

Overall the service was nice, although as a first time user I would have liked more information/conversation from the personnel

MADELINE M. 
Clasificación:
1.0

I do not like the key cards I wanted an outside drive up unit I got an indoor ground-floor unit and I had to go in the office three times to get my key to get the gate key re-coated Other than that yes I would recommend U Haul and yes I will use you guys again thank you

SANDRA S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

KAP K.  |  First Impressions 
Clasificación:
4.0

My storage unit got broken into. This is the only reason for the 4 star rating. The staff called me down to check my belongings. Nothing appeared to be taken. The rest of my experience was excellent.

Michelle w.  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

RANDALL D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles F.  |  Overall Experience 
Clasificación:
5.0

The staff was welcoming and professional.

Armando M.  |  Online Move In 
Clasificación:
1.0

Not happy

NANCY M.  |  First Impressions 
Clasificación:
2.0

This isn't the best U-Haul I've used. To get to the second floor there is no elevator which is good when you got furniture. Also on the 1st floor you can consider those helpful carts ment to get you're stuff to the unit unless. To get to most of the bottom floor there is a step-down which makes the carts pointless.

Tyler P.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Jelani V.  |  First Impressions 
Clasificación:
4.0

Having an elevator would have helped make things easier. Also, it would be more disability-compliant, too. Otherwise, I'm happy with the facility so far.

Lisa C.  |  Online Move In 
Clasificación:
5.0

Destiny was great and wonderful to work with!! Super sweet and takes her time and is a joy to deal with!! She's the reason we do business with Uhaul. She is so genuine and just an amazing human being!!! Love her!

Jessica S.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert R.  |  Overall Experience 
Clasificación:
5.0

Destiny is amazing. From the start of my rental to my move out date she was helpful and informative. If I even need any of your services , I will come back to this location just because of her

Philip G.  |  First Impressions 
Clasificación:
5.0

The entire experience was a positive one. The staff was always helpful and friendly and I especially appreciated the hours and ease of access to my unit. Will definitely use them again.

Pamela B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Christine H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

cheri z.  |  First Impressions 
Clasificación:
5.0

The process was easy and efficient! I was slightly confused regarding the check-in process, but the staff was super friendly and was able to help me! The facility appears to be very clean and secure, and I am confident that my belongings will be safe here. ¡Gracias!

John C.  |  Online Move In 
Clasificación:
2.0

I have experienced insufficient and often rude customer service.

JASON L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ted H.  |  First Impressions 
Clasificación:
5.0

Very professional and convenient staff and hours were great!

chad M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Arnold H.  |  Online Move In 
Clasificación:
3.0

Makes no sense why the larger storage rooms are upstairs with no elevator.

Kristen V.  |  First Impressions 
Clasificación:
5.0

I'm always treated like family at U-Haul . The company is all about being professional. The personnel at U-Haul are always willing to help.

STEPHEN T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

teresa v.  |  First Impressions 
Clasificación:
5.0

Excellent and friendly service

HONG P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick M.  |  First Impressions 
Clasificación:
5.0

The service we recieved was excellent. No bad the card reader is not working.

Timothy B.  |  First Impressions 
Clasificación:
5.0

Easy process and excellent customer service

jeff p.  |  First Impressions 
Clasificación:
5.0

Jennifer, Daniel and Klenise have been going the extra mile for me. I won't be moving out my belongings from my storage unit even though there are several Storage Companies that have lower rent.

Sandra H.  |  First Impressions 
Clasificación:
3.0

200 characters is not enough. Part time representative was poorly trained on the computer. I was lied to about my 24/7 access from Reservations. My space location is acceptable.

edward m. | Reservación
No se han enviado comentarios para esta ubicación.

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