Comentarios de los clientes para U-Haul Moving & Storage at Lake Mary Blvd

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage at Lake Mary Blvd

Clasificación general:

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Lawrence C.
Clasificación:

After I got off loaded and took the trailer back for turn in, the young man at returns took car of everything for me . he was very polite and careful of of getting me disconnected and on my way. I feel lucky to have been able to have dealings with both shops. Thanks for a for taking stress out of a long trip.

AMANDA G. | First Impressions |
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El cliente no dejó un comentario.

Michael I.
Clasificación:

El cliente no dejó un comentario.

Scott W.
Clasificación:

El cliente no dejó un comentario.

Evan S.
Clasificación:

El cliente no dejó un comentario.

Rodrigo M.
Clasificación:

El cliente no dejó un comentario.

virginia y. | Overall Experience |
Clasificación:

All we encountered were professional and friendly. We were dealing with an estate of my husband's uncle (we are from Indiana). Walter was compassionate and assisted us in any way possible. It made the long distance in a COVID world experience much easier.

HENRY D.
Clasificación:

Service was perfect.

Michael M.
Clasificación:

El cliente no dejó un comentario.

Michael M.
Clasificación:

Make sure they check all functions of the equipment. The A/C in the first truck that they put me in didn't work and I had to return to them immediately after I left. They apologized for the problem and changed out the vehicle. I could see they were sincerely concerned about giving me the vehicle. Very nice employees and clean dealership.

Georgette W.
Clasificación:

This was my third occasion using this location. Making reservations on-line is efficient and easy, pick up, inspection and drop off is super simple as you can get email or text notifications. The staff is friendly and informative and the location is close to public transportation.

Mcloyd C. | Overall Experience |
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Good friendly service access 24hrs a day .

Jason R.
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El cliente no dejó un comentario.

Kevan S.
Clasificación:

Thank you to the team for taking care of my needs so that I could get my sister moved.

Ninive V.
Clasificación:

always use this location.

Lisa H.
Clasificación:

El cliente no dejó un comentario.

MARK B.
Clasificación:

Keep the same standard of operatioion and everything will be great.

Paul R.
Clasificación:

El cliente no dejó un comentario.

Danny W.
Clasificación:

El cliente no dejó un comentario.

doug C.
Clasificación:

El cliente no dejó un comentario.

MARIANNE E.
Clasificación:

Quick service

Harold F.
Clasificación:

Great customer service that's why I only use the Lake Mary location

DANEL S.
Clasificación:

I was double billed for the rental and when I called to get it corrected they did not refund the correct amount. I called back in to the store to have it issue resolved and was told they would called me back and 24 hours plus later I still have not heard back.

JESUS A.
Clasificación:

El cliente no dejó un comentario.

Michael D.
Clasificación:

El cliente no dejó un comentario.

JAMES O.
Clasificación:

El cliente no dejó un comentario.

Phillip S. | Overall Experience |
Clasificación:

While the facility wasNice and all of my belongings were secure, I still find it frustrating to constantly get contacted about being late through email and letters after I closed out my account for which I was never late. I have receipts of closing it out. Biggest frustration is that you have to go to storage facility since the phones almost always roll over to a U-Haul operator who tries to help by sending messages to the manager however they are never read.

Timothy M.
Clasificación:

El cliente no dejó un comentario.

Kim F.
Clasificación:

El cliente no dejó un comentario.

Linda D.
Clasificación:

Owner was great to work with, he was very helpful

Katie O.
Clasificación:

I was able to rent a U-Haul at the last minute, and this location was very helpful and made my rental experience quick and easy. I was able to get a enclosed truck with a ramp for 24 hours for less than $40! All I needed was something to carry a large couch 92 inches long and 2 end tables, and the associate was super helpful in assisting me over the phone as well in person. I highly recommend this location over the others.

robert s. | Overall Experience |
Clasificación:

Well run and manage business. The best experience I have ever had with a business of this kind. Awesome!!!

Kellie L.
Clasificación:

El cliente no dejó un comentario.

Wendy R. | Overall Experience |
Clasificación:

The staff at Lake Mary are truly the best! Walter is the GOAT!

William R.
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El cliente no dejó un comentario.

Jeffry F.
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El cliente no dejó un comentario.

steve C.
Clasificación:

El cliente no dejó un comentario.

Laurie L.
Clasificación:

Very professional knowledgeable and courteous

Georgette W.
Clasificación:

I've used this U-Haul location because its convenient, staffing is courteous and helpful as well as having any packing materials needed. The process is quick so you can get going on your tasks. This is my go to location from now on.

Patty B.
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El cliente no dejó un comentario.

Jeffrey B.
Clasificación:

Nothing that I know of. Ive always had a good experience at this location.

Leonel O.
Clasificación:

Take away the stupid resservation system for the truck and trailer one ways, i dont think you need a whole week to plan ahead. Wouldve made way more money from me

Wanda N.
Clasificación:

El cliente no dejó un comentario.

MARTY F.
Clasificación:

El cliente no dejó un comentario.

ALEATHA W.
Clasificación:

El cliente no dejó un comentario.

Bryan W.
Clasificación:

The team went above and beyond to help me. I was doing a cross country move and the other company originally used fell through on the day of the move. The uhaul team stepped up and got me on my way. Lesson learned and uhaul is the way to go.

Robert S.
Clasificación:

This location is well run. The Staff is proficient, kind and understanding. This was the best experience with space rental and truck rental I have ever had in my 61 years! R. Orvett Shelby CEO ROS Payment Systems, Inc.

natalia R.
Clasificación:

El cliente no dejó un comentario.

LISA H.
Clasificación:

El cliente no dejó un comentario.

Curran H. | Overall Experience |
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El cliente no dejó un comentario.

Michael R.
Clasificación:

There is honestly nothing much more you can do to improve this place ,

M J.
Clasificación:

El cliente no dejó un comentario.

Julie A.
Clasificación:

Nothing. Everybody there on this day was more than helpful and greatly appreciated.

Mario J.
Clasificación:

Attendant very professional.

Gerald T.
Clasificación:

El cliente no dejó un comentario.

Gerald T.
Clasificación:

extreemly helpful and accomodating staff

KEVIN H.
Clasificación:

Best team at a Uhaul I have ever dealt with. Already emailed the GM!

FAITH R.
Clasificación:

Nothin, my rep was knowledgable, professional and prompt in my out experience; and when I returned the equipment. Thanks U-Haul Sanford.

JORGE C.
Clasificación:

El cliente no dejó un comentario.

MARY F.
Clasificación:

I am very pleased 😀

Kevin K.
Clasificación:

The man at the desk was helpful and very thourough. The equipment was excelent.

Peter D.
Clasificación:

Fast, easy, convenient

Patricia J.
Clasificación:

Keep up the good work

STEVEN C.
Clasificación:

El cliente no dejó un comentario.

Erie J.
Clasificación:

Chris was great. Carried Purchased boxes to my car etc. Nice Guy

BRENDA M.
Clasificación:

I use this location frequently

Amber R. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Jessica Z.
Clasificación:

The staff was super nice! They had a great sense of humor after a long day. I appreciated their help.

robert S.
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El cliente no dejó un comentario.

Fiona C.
Clasificación:

Awesome

Bem W.
Clasificación:

Everyone I came into contact with was very helpful and I'll be renting from again in certain of that.

Julia B.
Clasificación:

These guys took the BEST care of me!! After leaving another truck rental place down the street because they imposed unreasonable restrictions on the transaction, these guys got me on my way in less than 15 minutes. I will ONLY use them from now on and HIGHLY recommend them to anyone needing ANY of their services!!! Thank you so much for making me feel so special!!!! XOXOXO

Doris F.
Clasificación:

Great customer service

Eddie I.
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El cliente no dejó un comentario.

ATMERSON A.
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El cliente no dejó un comentario.

Christopher W.
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ac quit working immediately in the truck once it was full and heading down the highway

Judith W.
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El cliente no dejó un comentario.

CARLOS R.
Clasificación:

El cliente no dejó un comentario.

Raymond C.
Clasificación:

El cliente no dejó un comentario.

Lee M.
Clasificación:

El cliente no dejó un comentario.

Arkina S. | Overall Experience |
Clasificación:

When I went to close out my storage unit. I had to call several times and it took 2 months before the account was closed. There needs to be a streamline way of making sure accounts are closed.

Ranae R.
Clasificación:

Nothing could have been better, Devonte provided impeccable customer service.

Ronald D.
Clasificación:

Excellent service...great personnel. Knowledgable, friendly and works for the customer. They deserve a "10"...

Dillard T.
Clasificación:

To me the employees here was very knowledgeable, friendly, tried us as good as they could. I will always do my business there and will send every one i know to this place. We give them AAAAAAAAAAAAAAAAAAAAAAA

Robert G.
Clasificación:

El cliente no dejó un comentario.

Jose C.
Clasificación:

El cliente no dejó un comentario.

Brandon H.
Clasificación:

This location has one of the best customer service I have experienced!

Jose C.
Clasificación:

Everything was wonderful!

Ron J.
Clasificación:

Make sure the master lock works properly.

Gregory W.
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El cliente no dejó un comentario.

Jason F.
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El cliente no dejó un comentario.

Stuart H.
Clasificación:

The staff are lazy and rude. Everytime I walk in, it's like pulling teeth to get an acknowledgement. Our truck broke down within 15 miles and they refused to help.

GERALD M.
Clasificación:

El cliente no dejó un comentario.

louis G.
Clasificación:

El cliente no dejó un comentario.

James D.
Clasificación:

El cliente no dejó un comentario.

LILLIAN G.
Clasificación:

El cliente no dejó un comentario.

Heather F.
Clasificación:

El cliente no dejó un comentario.

Amber S. | Overall Experience |
Clasificación:

I was harassed by the manager Walter on several different occasions. He is awful an very unprofessional. Yelled at us infront of my children. I will never ever use this storage facility again in my life. An feel bad for anyone who has to put up with such ignorance.

phillip J.
Clasificación:

Bad experience today

Luis M.
Clasificación:

Well done customer service and and very helpful coworkers.....

STEVEN C.
Clasificación:

Very friendly & professional. It was a pleasure to do business with.

Brooks H.
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El cliente no dejó un comentario.

Blake S.
Clasificación:

Outstanding, hassle free service. I will only use Uhaul when I need a moving truck or trailer.

GERALD M.
Clasificación:

El cliente no dejó un comentario.

Gerald M.
Clasificación:

Walter really took great care of us. In addition to the 2 trucks I rented this past weekend I rented a trailer and Walter properly diagnosed why my wiring wasn't functioning properly. He saved me a lot of money with the right repair. Thank you.

Ronald G.
Clasificación:

Check the equipment before it leaves.

Bryan H.
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El cliente no dejó un comentario.

SHEENA C.
Clasificación:

El cliente no dejó un comentario.

gregory W.
Clasificación:

El cliente no dejó un comentario.

Ronald B.
Clasificación:

El cliente no dejó un comentario.

Keiron C. | Overall Experience |
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El cliente no dejó un comentario.

jose l. | Overall Experience |
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El cliente no dejó un comentario.

George G. | Overall Experience |
Clasificación:

Great experience. Helpful, courteous staff. Convenient location.

syamara c. | Overall Experience |
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El cliente no dejó un comentario.

Jacqueline F. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Theda C. | Overall Experience |
Clasificación:

They have a rat infestation and most of my belongings were ruined. When I told the owner he acted as if he could care less! DO NOT RENT A STORAGE UNIT HERE!!!!

ELINA N. | Overall Experience |
Clasificación:

I’m recommend this company 100/100 Muy amable, responsable, yo usaría sus servicios nuevamente 👍👍👍

lyod t. | Overall Experience |
Clasificación:

The lights don't stay on and some time was hard to get back on . The staf was no help on this . And the door was verry hard to lift , over all verry good . Thank you. I will be back if needed.

CARMEN R. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

DOUGLAS P. | Overall Experience |
Clasificación:

The unannounced change from a gated, fenced facility to removal of the gate and fence changed the concept of what I rented when I moved in with no revision of rental rates. The attitude of the person I presume is the manager when I confronted him about the significant change to the facility was rude and condescending. I will never recommend this facility or its services to anyone I know because of the attitude of this location manager.

Jackeline C. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Tim T. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

dilsy a. | Overall Experience |
Clasificación:

Very good excellent

Teresa S. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

LONNIE T. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Jackeline C. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Shameka B. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Wendy R. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Jacquelin L. | First Impressions |
Clasificación:

Walter was of great help and very informative when I first arrived at your facility.

Nelson V. | First Impressions |
Clasificación:

Charles and Chris were awesome great customer service

Albert S. | Overall Experience |
Clasificación:

Very satisfied...

Michael G. | First Impressions |
Clasificación:

Anyone in need of the best experience with moving or simply wanted quality all-around service should definitely patronage this Lake Mary location!!! Everyone on staff is well-trained and professional!

shawn h. | Overall Experience |
Clasificación:

Constant billing issues. With an account that stayed on auto draft for 2 years. Security gates were removed allowing access to anyone, to a facility that’s already in a bad area.

Phillip S. | First Impressions |
Clasificación:

Great staff, super nice and friendly, very helpful. Facility is very clean. I would recommend to anyone who would listen.

Richard S. | First Impressions |
Clasificación:

This was my best ever experience with UHaul. The manager was very polite to every customer who walked in the door. He helped me choose a storage that was right for me. Very Good Service !

Lynley W. | Overall Experience |
Clasificación:

Good hours and staff, convenient

Bonnie P. | First Impressions |
Clasificación:

Charles went over and above to help us. He helped us decide which truck would work best and then helped us with the right size storage unit. Excellent customer service. Thank you.

Andrea W. | First Impressions |
Clasificación:

My information wasn't correct, but they got it together

Jimmy B. | First Impressions |
Clasificación:

Pick up truck broke down..Battery . lost time

JEISON M. | Overall Experience |
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I dont go to uhaul because of customer service, but the location in lake mary blvd gives the standard a new low. You can tell that no one there enjoys their job, included the owner.

Stephanie H. | Overall Experience |
Clasificación:

This is probably the best U-Haul facility out there thanks to the owner who is really involved and always goes the extra mile to accommodate for your needs!

Tracey B. | First Impressions |
Clasificación:

I found everyone to be friendly and try to accommodate my needs.

Louis L. | Overall Experience |
Clasificación:

If you have more people like you have now you have a great company . Florida is where I rented . Keep it up!

Janice W. | First Impressions |
Clasificación:

We needed a larger unit but there was none available. No ones fault. We managed with what was available. Thank you for your service. The security to the unit was also sufficient. We will recommend.

Miranda S. | First Impressions |
Clasificación:

Very helpful and a pleasant experience

MIA L. | Overall Experience |
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My experience was awesome! Everyone was very friendly and the place was very clean. I’ll definitely be back.

GUSTAVO S. | Overall Experience |
Clasificación:

Workers are rude and lazy

bonnie h. | Overall Experience |
Clasificación:

getting emails stating I owe for storage. I called on 3 separate times on or around 7-17-19 and 7-27-19 and 8-6-19. The unit was closed on 6-29-19, I do not appreciate getting threatening emails

Steve C. | Overall Experience |
Clasificación:

Thank you

john H. | First Impressions |
Clasificación:

Great people that work there thank you

eric m. | Overall Experience |
Clasificación:

The store manager was awesome! He was very helpful and super friendly! I will definitely rent here again in the future.

Michael W. | Overall Experience |
Clasificación:

Just ok

daniel v. | Overall Experience |
Clasificación:

Except you have one employee there that was very disrespectful it seems to me that he looks like he works like putting the hitches on cars if I was his boss I would have terminated him

Steve C. | First Impressions |
Clasificación:

The truck ran like a Swiss clock. Walther in Sanford is a very trustworthy and honest person. He is a perfect gentleman. Deal with confidence. A +++ Thanks Walther

Abraham H. | Overall Experience |
Clasificación:

Great service

ROBERT J. | Overall Experience |
Clasificación:

Rodent droppings present in my unit---orherwise good experience.

wanda g. | Overall Experience |
Clasificación:

The last couple of days I went this past week the main gate was always open. I didn’t feel that safe, and my unit was at the end of the hallway; anyone could have went inside.

michelle r. | Overall Experience |
Clasificación:

Great service and always helpful.

angel m. | Overall Experience |
Clasificación:

There's no other storage solution as far as I'm concerned

RANDOLPH R. | First Impressions |
Clasificación:

Excellent attention and service from the moment I walked in.

chris c. | Overall Experience |
Clasificación:

Walter in the front office was extremely helpful and very pleasant

Victoria C. | Overall Experience |
Clasificación:

Thank You for being so simple to use.. and providing fair rates.

WANDA I. | Overall Experience |
Clasificación:

The only thing was always the air condition did not seem to cool off only when u are in the building, orher times it was hot.

Jennifer O. | Overall Experience |
Clasificación:

The facility was clean and secure. The staff was friendly and took great care of me!

Louis L. | First Impressions |
Clasificación:

Just great !

paul y. | First Impressions |
Clasificación:

Everything went smooth, from reservation to return. 15’ van ran great .

MARIA M. | Overall Experience |
Clasificación:

The staff went above and beyond in their service to me as a customer. I cannot Thank them enough for all their help.

diana r. | First Impressions |
Clasificación:

No comment for now , all I could say is there's no complaint.

robert s. | First Impressions |
Clasificación:

Well done as always!!! The only way to be better is free!!!

mark f. | Overall Experience |
Clasificación:

Good people

nissha l. | First Impressions |
Clasificación:

great experience!

CHRIS W. | Overall Experience |
Clasificación:

They did everything right. my only disappointment was having a unit deep in the building we had Mold issues on surfaces.

JENNIFER K. | Overall Experience |
Clasificación:

The staff was very nice and polite

Robert J. | First Impressions |
Clasificación:

Fast, professional assistance from the employees with whom I dealt. I would be happy to recommend them to anybody looking for a truck rental or storage.

Michelle C. | First Impressions |
Clasificación:

Manager Walter was very unprofessional and took out his frustration that his employees called out on me, the customer. He was very rude & made me wait 2 & 1/2 hours to get a new unit the next..

JANINE G. | Overall Experience |
Clasificación:

All was good

Louis B. | Overall Experience |
Clasificación:

Walter is a pro, am example of what you want when getting rental equipment.

edward m. | Overall Experience |
Clasificación:

I am very pleased!

Daniel R. | First Impressions |
Clasificación:

Owner was rude. It seemed as if she didnt really care and it was one thing after another going wrong once we got there.

Steven G. | Overall Experience |
Clasificación:

We were there 3 years and the staff was always helpful. We had no damage to out stored belongings and never had a problem. I would recommend them to anyone needing storage.

BRUCE T. H. | Overall Experience |
Clasificación:

good job. Thanks

daniel v. | First Impressions |
Clasificación:

They were very polite to me I was very satisfied

William K. | Overall Experience |
Clasificación:

Cost increases are discouraging. This is the main reason I got rid of my unit.

Julie S. | Overall Experience |
Clasificación:

Great experience - kind, courteous and helpful staff!

mark f. | First Impressions |
Clasificación:

Great efficient people. Thanks

Sandra W. | Overall Experience |
Clasificación:

The unit was very clean and the customer service was excellent

jan n. | Overall Experience |
Clasificación:

Great experience! If I ever have storage needs in the future I will gladly use Uhaul Lake Mary.

Jennifer J. | Overall Experience |
Clasificación:

Excellent customer service I will definitely return The facility was very well maintained and secure When I had concerns or challenges the manager was firm but level-headed.

PAUL T. | Overall Experience |
Clasificación:

The employee named Walter was very rude to all the customers that were the store!! He was telling the line of customers that if they did not have a reservation they could leave!! He was very rude

felix a. | Overall Experience |
Clasificación:

Nice service .ok

yvette i. | Overall Experience |
Clasificación:

We can't say enough about Katie!!! As unpleasant as moving is, she was such a pleasure to work with. We have already told our friends about Uhaul and we will continue to refer as many people as we can

annette z. | Overall Experience |
Clasificación:

Very helpfull staff

Aletha N. | Overall Experience |
Clasificación:

N/A

Robert T. | Overall Experience |
Clasificación:

Great experience

Michael L. | Overall Experience |
Clasificación:

People were very friendly and very helpful. I would recommend to anyone.

gregory a. | Overall Experience |
Clasificación:

Having to have a disk lock is ridiculous. I moved out 6 days after last payment and u do not prorate and give refund. That is bad business and i will never use uhaul again for anythin. Rip off.

MICHAEL S. | Overall Experience |
Clasificación:

Best U-Haul branch I have ever used. Great staff.

Tom L. | Overall Experience |
Clasificación:

Everything we put in storage for less than 3 months had MOLD on it. The truck did not have power steering and we did not know until we had to drive it away. We have contacted u haul customer service.

destiny c. | Overall Experience |
Clasificación:

Storages were clean and safe in the staff was very helpful and friendly

mandie l. | Reservation |
Clasificación:

The staff was amazing. would recommend to anyone to use!

Susan P. | Overall Experience |
Clasificación:

Good experience for the family for over a year.

timothy b. | Overall Experience |
Clasificación:

They helped me in a pinch so could have my garage back. Great service by the staff!!!!!

Stephanie H. | Reservation |
Clasificación:

Moving is chaotic, especially the final stretch of unloading everything you just packed. The people at this location have been so helpful! Special thanks to Walter Lozano for going above and beyond!

Jason M. | Overall Experience |
Clasificación:

I would use this place again very clean.

Seminole County R. | Overall Experience |
Clasificación:

Great service! Thanks!

stephen j. | Reservation |
Clasificación:

MARIO ON THE RHINEHART LOCATION WAS AWESOME HE WAS VERY INFORMATIVE AND POLITE AND THE PEOPLE AT THE S. ORANGE LOCATION I FORGOT HIS NAME BUT HE IS BALDED WAS SUPER AWESOME TOO MS. DOT ON PHONE TOO TY

Martin D. | Overall Experience |
Clasificación:

I needed to extend how long I needed the truck and I just had to call and they took care of it for me.

Estella W. | Overall Experience |
Clasificación:

All of my things was mildew in messed up

Othelia H. | Reservation |
Clasificación:

Everyone was on point no complaints..

Paul S. | Overall Experience |
Clasificación:

.

CHRISTOPHER M. | Reservation |
Clasificación:

Nothing special

Reynaldo D. | Overall Experience |
Clasificación:

We tented 2 storage units. Both were 10x10, clean inside and easy access.

DONNA R. | Overall Experience |
Clasificación:

Everyone was Friendly and good to talk too. I was with U-Haul for Three year's and had no problems. Thank You for Your services for which you have given us. Have a wonderful Day

mary g. | Overall Experience |
Clasificación:

exceiients staff and workers. I will ecommme excellent staff and workers.i recommend to all. thanks.

Kelley P. | Overall Experience |
Clasificación:

Excellent Customer service! They called to inform me when my UBox arrived and followed up to arrange for pick up. I really appreciated the level of communication and courtesy!

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