El cliente no dejó un comentario.Erin S.
Customer Reviews for U-Haul Moving & Storage at Kingshighway
Saint Louis, MO 63110
Servicios en esta ubicación:
- Lun. - jue.:7 a. m. - 7 p. m.
- Viernes7 a. m. - 8 p. m.
- Sábado7 a. m. - 7 p. m.
- Domingo9 a. m. - 5 p. m.
- 12/24/2022: 7:00 a. m. - 3:00 p. m.
- 12/25/2022: cerrado
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Darren K.
Staff is always friendly and professional!CRYSTAL B.
El cliente no dejó un comentario.Jonathon S.
El cliente no dejó un comentario.Alvin T.
El cliente no dejó un comentario.Rosie V.
Everything went smoothly. No changes from my point of viewDWIGHT M.
El cliente no dejó un comentario.Burton H.
Our truck had a horrible front end shaking when applying the brake between 40mph and 55mph. The staff was absolutely excellent, took great care of us, had a great sense of humor, and all went smooth as can be!! Thank you!!Joe M.
El cliente no dejó un comentario.Travis N.
Donna and everyone at this location were very helpful and the process of rental and return were very efficient.Margaret S.
Everybody was nice freinly and ready to help.Terence D.
Super friendly yard staff that handled the return promptly.Derek A.
El cliente no dejó un comentario.Ruth B.
El cliente no dejó un comentario.Earl W.
El cliente no dejó un comentario.Jorge M.
El cliente no dejó un comentario.Brian H.
El cliente no dejó un comentario.Stephen S.
El cliente no dejó un comentario.sylvia b. | Overall Experience
Only problem is I reserved a climate controlled unit and didn't get one and can't get on a waiting list for one. They said I had to keep calling back. That's pretty ridiculous.Lydia P. | First Impressions
El cliente no dejó un comentario.Margaret K.
They have great customer service skills.LASHAYLA C.
El cliente no dejó un comentario.Lisa I.
Very friendly staff and good looking facility. They are my goto when it's time for rental and propane refill. I would recommend them to everyone. A++.Steven H.
Improve the workers attitudesylvia B.
El cliente no dejó un comentario.Dylan P.
El cliente no dejó un comentario.jim P.
Very helpful and courteous Great staffDave C.
El cliente no dejó un comentario.Derek B.
Everything was good - staff was nice.Keith H.
El cliente no dejó un comentario.The Pasta H.
Customer service was fantasticCindy S.
Everything was really good today. Staff and equipment.JAREER F.
El cliente no dejó un comentario.David S.
El cliente no dejó un comentario.TASHAY B.
Nothing doing a great jobThomas N.
It was a great experience with unexpected items like the fuel refill estimator. Staff was excellent. Time to rent vehicle was short and return was fast and simple.joseph R.
El cliente no dejó un comentario.Dan S.
Have your mechanic road test all brake jobs. I am a career mechanic, the truck had brand new front brake pads and rotors, but, the new rotors are severely warped. When braking at 30mph, it literally shakes the steering wheel violently. This added an hour to my job because I had to tow at a much lower speed. And, they charged me almost twice as much on Friday as I had been quoted the previous Monday. Staff were very friendly and made this a smooth transaction.timothy H.
El cliente no dejó un comentario.Shelly D.
Very friendly and knowledgeable staff. Clean and well stocked facilityJOHN G.
El cliente no dejó un comentario.drew H.
Make sure the maintenance kept up, like oil changes,, etc. just keep regular maintenance.CASSANDRA H.
Lady’s are wonderful an help full sweet niceLISA G. | First Impressions
Get more pickup trucks and stop overbooking. Not every move can be completed in 4 hours.Robert A.
El cliente no dejó un comentario.elaina H.
The employees are great. My complaint is that I had to give a credit card number to have warranty work done on my Hitch.. Not only did they require the card number but they made me sign a work order that had the price of the hitch, the price of the labor and taxes. Nowhere did it say this was under warranty and not charged to me. The manager had to tell me verbally that this was warranty work and not charged to me. This is a very peculiar and suspicious business practice. On paper it looks like I am buying a new hitch! I am 62 years old and a successful business owner since 1987. The employees at this location are young and may not realize the corporate business policy is unorthodox and possibly fraudulent. The manager would not initial a statement I tried to add stating there is no charge due to warranty work. I asked why she would not sign it and she said that it was because it is not necessary. As a Real Estate company Broker/Owner I have excercised my due diligence and recorded this transaction.Don H.
El cliente no dejó un comentario.Catherine H.
The young lady clerk was rudely and disrespectful to me and her Boss.DEBORAH L. | First Impressions
More clear on going over miles, what it is, how much it may be.Sierra E.
Friendly and helpfulAndrew C.
Great no hassle experienceMichael R.
The staff was very friendly and helpfulHelen R.
Pay attention to what the customer orders.Torre C.
The driver side door of the truck would not close all the way.Elena S.
The 24/7 PIck-Up process. Address differential on the GPS A rental vehicle check-off list for the truck renter. Not just the steps listed on website or app.DAVID J.
El cliente no dejó un comentario.Kenyatta C.
No suggestions at this time.HAROLD F.
El cliente no dejó un comentario.Amy P.
El cliente no dejó un comentario.Kimberly T.
El cliente no dejó un comentario.Alona T. | Overall Experience
The whole process from beginning to end was quite easy and I would recommend U-Haul for anyone it's the best place to go to get your stuff moved.russell M.
The tires on the trailer were bald and had cords showingGreg T.
El cliente no dejó un comentario.Michael S.
El cliente no dejó un comentario.David W. | First Impressions
El cliente no dejó un comentario.Daniel B.
The customer service rep was very nice and professional. Answered all My questions and made the rental a pleasant experiencesoloman T.
El cliente no dejó un comentario.John M.
Nothing It was a fabulous experiencehenryk P.
El cliente no dejó un comentario.Christopher M.
El cliente no dejó un comentario.Tranae P. | Overall Experience
The overall experience was great. Amazing customer service from checking the equipment out to returning the equipment.NOLAN P.
El cliente no dejó un comentario.Julia M. | First Impressions
Excellent customer serviceEbony P.
They really need to work on their vehicles. The vehicles are getting to be where they're real junkie.Tommy G.
El cliente no dejó un comentario.chyvonna H.
The best customer service ever !Michael S.
El cliente no dejó un comentario.KEVIN H.
Keep up the great work. Thank you!Torrianna H.
El cliente no dejó un comentario.Williemae N.
El cliente no dejó un comentario.Franklin W.
El cliente no dejó un comentario.SAM N.
El cliente no dejó un comentario.Brian H.
El cliente no dejó un comentario.TIMOTHY P.
hard to improve. freindly, efficient service. and fast, too!ROBERT L.
This was an excellent overall experience, Thank you!valerie C.
100% satisfied hood experience installer true professionalDonald B.
El cliente no dejó un comentario.PATRICIA B.
2nd Hitch installed here, great professional facility!Jorge M.
El cliente no dejó un comentario.Corri B.
I actually had truck rented at different location and had to go to s Kingshighway which that gentleman was politeNATASHA W.
I was having trouble finding the truck I'd reserved through the App. George gave me exceptional service in not only retrieving my keys, but finding the truck, pulling it around and making sure I had everything I needed for my day. Moving can be a stressful experience but George got my day off to a great start. Thank you sir!Amanda M.
El cliente no dejó un comentario.Jessica J.
Very good and friendly experience. Definitely recommend Lesia W.
El cliente no dejó un comentario.Jennifer T.
Everyone wsa very professional and quick in and out in 10 min. I LOVED IT. THANK YOU UHAUL TEAMTammy W.
El cliente no dejó un comentario.Arthur W.
Rented 4 trailers from here this year. Best in the city. No problems. Owners always on site. Employees are extremely helpful. Easy pickup and drop off. Stress free.Paul L.
Keep up the easy returns during business hours!James M.
El cliente no dejó un comentario.Randy H.
El cliente no dejó un comentario.Monica J.
This location Everett's the wrong information on a reservation they created and wanted me to pay for itlakiesha W.
El cliente no dejó un comentario.ken M.
El cliente no dejó un comentario.Mildred P.
El cliente no dejó un comentario.Lou S.
The young man made sure I had my dollies before leaving and when I brought the truck back, Brandon did a good check in, to make everything was in tack 😁 I like the system, you pull up they check you out and you ready to roll.veshena B.
Caught a contact buzz from previous renter.CHRISTOPHER V.
El cliente no dejó un comentario.Jessica K.
El cliente no dejó un comentario.craig b. | First Impressions
El cliente no dejó un comentario.KEVIN V. | Overall Experience
Prices are higher than some other storages....but It think it's worth it.James P. | First Impressions
El cliente no dejó un comentario.Prakalp B. | Overall Experience
El cliente no dejó un comentario.Yolanda E. | Overall Experience
El cliente no dejó un comentario.Prakalp B. | First Impressions
The staff was amazing. Full of energy, fun and very helpful. Donna and Chuck are to be remembered for their help and kindness.Alona T. | First Impressions
El cliente no dejó un comentario.Song L. | First Impressions
Waited in line for over an hour, lady at the desk was incompetent. Storage door was far too small for washing machines, couches, beds etc. light was out in the unit. Elevators were not big enough. Very hot in the unit and not temperature controlled as promised.TYLER S. | First Impressions
card key did malfunctioned oftenCatherine T. | Overall Experience
Upon arrival, the floor of the unit was sticky which at request staff attempted to clean up and provided a blanket to cover the parts of the floor that weren't able to clean. There also was not a working light inside the unit.Justin C. | Overall Experience
My unit was burglarized while I was overseas, apparently along with several other units, but I was never notified and only discovered upon return that roughly half of my belongings had been stolen. I purchased insurance on this unit, but even if I should receive the full insurance payment, it won't be enough to replace all the stolen appliances. Additionally, of the boxes that remained, several were water-damaged, in spite of the fact that this facility was meant to be temperature and humidity controlled.Laurel T. | Overall Experience
The young lady who help me was extremely kinda and accommodating which was beyond appreciated, moving can be traumatic and she helped make it less so.Imani B. | First Impressions
El cliente no dejó un comentario.Veronica C. | Overall Experience
El cliente no dejó un comentario.cornelius h. | Overall Experience
The staff was very friendly and helpful.Katie W. | First Impressions
El cliente no dejó un comentario.lisa b. | First Impressions
Extraordinario servicio al clienteBarbara D. | First Impressions
El cliente no dejó un comentario.Bogdan S. | Overall Experience
The manager went above and beyond what he needed to when we couldn't fit all of our things in the large storage unit at this location. He found us another unit at a nearby uhaul. ¡Gracias!Thomas D. | Overall Experience
El cliente no dejó un comentario.JENNIFER H. | Overall Experience
El cliente no dejó un comentario.darnell s. | Overall Experience
El cliente no dejó un comentario.NANATTA W. | Overall Experience
Staff was great! Very helpful Thank wBrigette M. | Overall Experience
El cliente no dejó un comentario.Joshlyn R. | First Impressions
El cliente no dejó un comentario.denise b. | First Impressions
Staff was amazing very attentive. Storage was very clean as well as equipment available.Tami D. | Overall Experience
Elevator was broke for a week or so!!!coraletha h. | Overall Experience
El cliente no dejó un comentario.Andrew W. | Overall Experience
Roaches were in the hallwaysTYLER W. | Overall Experience
El cliente no dejó un comentario.Simeon D. | Overall Experience
El cliente no dejó un comentario.Michael M. | First Impressions
Mostly good experience, Access boxes for after hours are broken, no card or code will work. Advised by CSR that would be fixed sometime this week, maintenance crew doesn't work on weekends?! Please expedite getting these fixed. Thank you, PKrashpaul k. | First Impressions
El cliente no dejó un comentario.CHARLES C. | Overall Experience
Still my future choiceLi W. | Overall Experience
El cliente no dejó un comentario.David F. | First Impressions
The employees are very helpful. It seems they could do a lot better with more competence from Uhaul itself. Let your great employees shine.Sean D. | Overall Experience
El cliente no dejó un comentario.CHRISTINA F. | First Impressions
The staff was so friendly and helpful! Every interaction I had with them they were extremely personable and went out of their way to help me! Incredible customer service!!! Would definitely use again and recommend them highly!!!!JENNIFER B. | Overall Experience
El cliente no dejó un comentario.Danette R. | First Impressions
El cliente no dejó un comentario.Julia M. | Overall Experience
This location is the only location that I go to, this one is my favorite. Very professional, friendly and quality service every time.SHEENAH S. | Overall Experience
El cliente no dejó un comentario.James S. | Overall Experience
El cliente no dejó un comentario.Angela C. | Overall Experience
The lady who helped me was great. She gave me her full and undefined attention even though they had a lot going on. The first unit I reserved the door would not latch so I had to get the next size storage unit. The next unit had 2 locks on it so unfortunately I was not able to have that unit. Third unit was perfect. The only down fall is I had to get a bigger unit so it cost me more then I expected.Tami D. | First Impressions
El cliente no dejó un comentario.Scott L. | First Impressions
El cliente no dejó un comentario.Mecayla K. | Overall Experience
Very helpful staff!Wayne H. | First Impressions
Great employeesJami J. | First Impressions
El cliente no dejó un comentario.Julia M. | Overall Experience
Everything was great except I've talked to someone 3 times about cancelling my storage unit and I still don't have a confirmation that it's been cancelled yet. I've had my things moved out since the 26th and for whatever reason, yesterday I received a call asking me to pay for that unit. I just don't get where the hand up is and that's very frustrating.TORII D. | Overall Experience
Our experience was excellent except it was marred by a burst pipe and flooding of some of our things during our three years there.RICHARD W. | Overall Experience
James is a great manager, very hard working and nice. Ronda and the crew are hard workers.Shari E. | Overall Experience
El cliente no dejó un comentario.Maria D. | Overall Experience
El cliente no dejó un comentario.Adam B. | Overall Experience
Excellent on-site team. We were most appreciative of the service. ¡Gracias!Merceds E. | First Impressions
El cliente no dejó un comentario.Judy V. | Overall Experience
The U- Haul Representatives @ this particular location ( Dutchtown as well ) had a real sense of understanding the situation someone may be in having to utilize U- Haul. i.e. ; life's challenges !!! ⚜️Thank You Fellow Saints ⚜️ 🛡️🛡️🛡️JERRY R. | Overall Experience
El cliente no dejó un comentario.Anthony D A. | Overall Experience
El cliente no dejó un comentario.Paul S. | Overall Experience
I did not like the second floor the lights did not turn on and it look like all the storage units was old and dirty. I was forced to buy two units because the elevators are super small and my unit was on the 6 floor I could not fit couches and a few other items on the elevator witch made me have to rent a second unit just for the items in the basement so now I'm paying 134 per month for one unit on the 6 floor and 80 for another on the basement just because the elevator was to smallAlan O. | First Impressions
Exceptional service!heather m. | Overall Experience
El cliente no dejó un comentario.Ryan C. | Overall Experience
Very professional serviceAnthony D A. | First Impressions
The young women who helped me (can't remember her name, but she recently moved to St. Louis from California) was extremely professional, friendly and nice and the experience could not have been better.Janet J. | First Impressions
The staff at this storage facility were all helpful, and made move in day as easy as possible despite my circumstances. However, the building is a little outdated, and the elevators are very small. The staff here tried their best to find a new solution for us, but ultimately the moving crew that I hired had to carry my 2-piece sectional up 6 flights of stairs, which caused my moving cost to be much more expensive than I had planned (and hard labor for the movers). ** If you have large pieces to store I would suggest a facility with a freight elevator. ** Aside from the elevator size, I would recommend this facility, overall a clean and secure center.Rachel J. | First Impressions
Experience was fantastic except the elevators smell like someone regularly uses it as a toilet. Or perhaps someone left a dirty diaper in there for a week or so before it was found? Heck, maybe it's still there, hidden? Or maybe someone homeless folk had an accident in his britches before I arrived? Idk what it was, but it smells awful. You know when you curl your lip up to cover your nostrils like Mr. Ed, the talking horse? It's guaranteed to make you do that.TORII D. | First Impressions
The door to the unit didn't fit wellJaninea S. | Overall Experience
Servicio al cliente de excelencia. Friendly sales reps. Patient and attentive to my specific needs.Gene F. | Overall Experience
BuenoAndre F. | First Impressions
Great employees at this location. Had no problem accessing my stuff when needed.Thorhan K. | Overall Experience
The staff was courteous and extremely helpful. The storage unit is well-maintained and secured. Payment options are convenient. I'm very happy with my renting experience and would recommend to others.Julia G. | Overall Experience
Great customer service,beverly e. | First Impressions
Good jobDALE M. | First Impressions
service is pretty goodrui Y. | Overall Experience
made my storage and truck rental experience a wonderful one.Ramon G. | Overall Experience
I appreciated the service provided to me during the two months I utilized their space, The storage unit was clean, well lighted and materials were easily accessible.MELISHA W. | Overall Experience
The employees were knowledgeable and helpful.Evan E. | Overall Experience
My overall experience was excellent. All of the U Haul associates delivered great customer service.Gene F. | First Impressions
Very nice and helpful staff each time I visited. Plenty of carts. Felt safe and secure.JANE S. | Overall Experience
I was charged for several items that i never requested. It was a overcharge on my friends card.Tony A. | First Impressions
No issues at all during my time with this facility.adrienne g. | Overall Experience
We found the facility very convenient, accessible and safe. The staff were professional and very helpful. The store had everything we needed to relocate.nancy d. | Overall Experience
Checking in and getting a storage unit was fast and easy. Plenty of carts were available and made the unloading process quick and smooth.Thorhan K. | First Impressions
The two representatives at the front desk were friendly and knowledgeable. They got me in and out without any problems.Latanyia M. | Overall Experience
Friendliest customer service I've ever received when renting a Uhaul truck.Kristie M. | First Impressions
The staff was friendly and units secure.Joel F. | Overall Experience
The people are really nice and helpful. The facility has ample carts and two elevators available to assist with moving things to higher levels.Joel F. | First Impressions
James and crew are amazing!!shari e. | Overall Experience
Was very helpful and courteousErvin L. | First Impressions
They are great for what I needed.TIMOTHY G. | Overall Experience
Staff were extremely accommodating and friendly. We are in the process of a complicated move and they helped make it easier. They have been fantastic! I couldn't be happier.Justin V. | First Impressions
Good work.Maurice F. | Overall Experience
They wer very friendly and helpfully.Brittany G. | First Impressions
Staff was always friendly and accommodating. Only problem was the light switches in units didn't work and lights in unit corridor doesn't stay on long.GWENDOLYN S. | Overall Experience
Very friendly staff on handChristina P. | Overall Experience
First of all I was suppose to receive my free storage for the first , I was told that was only for those who was from out of town then when I went to another Uhaul I found out that was not trueChristine L. | Overall Experience
Thank you very much it was a pleasure doing business with you.helen h. | Overall Experience
Had a great experience working with the staff regarding storing and truck rentalRamon G. | Overall Experience
Would definitely rent space again if needed...Tim T. | Overall Experience
The staff was resourceful, the entryways are clear and easily navigated, save for the fact that the stairway from basement to 1st floor is blocked by the carts.Long H. | Overall Experience
U-haul is the bestVivian B. | Overall Experience
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
¡Servicio de propano entregado directamente en tu puerta!
¡Tenemos la selección más amplia de la industria!