El cliente no dejó un comentario.ANDRE B.
Customer Reviews for U-Haul Moving & Storage at kaliste Saloom
Lafayette, LA 70508
(Next door to St Pius Catholic Church)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- 11/25/2021: 7:00 a. m. - 3:00 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.SHANELLE H.
El cliente no dejó un comentario.CLYDE H.
El cliente no dejó un comentario.HARRY F.
El cliente no dejó un comentario.SPARKLE C. | Overall Experience
El cliente no dejó un comentario.Dylan J.
El cliente no dejó un comentario.JAMASEA B.
El cliente no dejó un comentario.brittany g. | Overall Experience
Mention that truck rental is on Aberdeen Dr.Remy M.
El cliente no dejó un comentario.DEREK M.
The service was greatWILTON D.
Very good experienceTODD A.
No feedback on this location.JARRED M.
El cliente no dejó un comentario.jace S.
Excellent service from friendly knowledgeable staff. Great doing business here, by choice of many locations.DON B.
El cliente no dejó un comentario.ROSE S.
The ac didn't work they didn't offer a discount used 8 miles and truck burned 1/4 of tank of gas so I had to fill it back up. Just horribleCrystal T.
My truck was not ready on time. We were delayed by 2 hours. The location did provide a discount to rental services to assist with inconvenience. The customer service prior to dealing with this location was quite an ordeal. We were switched locations without being notified, as we had to call to get an update. Multiple emails provided incorrect expectations form our end. Never received a confirmation call on day prior to rental as we were told by 2 individuals on phone call from customer service center, which led to truck not being available at requested time.JOHN B.
El cliente no dejó un comentario.DAVID D.
El cliente no dejó un comentario.Champagne W. | First Impressions
I put a a little more gas than usual. I took a picture of the gas meter.MARY R.
El cliente no dejó un comentario.MELVIN H.
El cliente no dejó un comentario.TRE W.
El cliente no dejó un comentario.FELICIA R.
El cliente no dejó un comentario.Shendel B. | Overall Experience
El cliente no dejó un comentario.GLENN P.
Very convenient, clean & professional!Chondre S. | Overall Experience
Workers were polite and friendly. No improvement needed.JOSEPH E.
El cliente no dejó un comentario.Michael T.
El cliente no dejó un comentario.ROGERS H.
El cliente no dejó un comentario.MICKEY V.
El cliente no dejó un comentario.Steven J.
Mr. Brett Dwyer and his crew at the Kaliste Saloom location saved the day. My original reservations at the Ambassador Caffery location was not fulfilled, only explanation was that the didn't have one !! So much for making reservations.GLENN A.
El cliente no dejó un comentario.STANLEY K.
Kaliste Saloom location is very unprofessional. They salesperson did not explain everything that I could possibly be charged for. The only thing that she explain was the fee that I agreed upon about if I was to possibly get into an accident and my belongings would be covered.LANI F.
My overall experience with uhaul itself was horrible I was told to go pick up my rental from another location which I went to. Upon arrival tried using the phone check in which showed an error on uhaul's side. I called customer service waited for 45 mins spoke to someone who transferred me to absolutely no one. So i was stuck at square one no rental and no one there at the place to help and the phone customer service center hung up on me for a second time. I had to leave the location and go to another location to get a second truck all the while the people I was paying to help me move waited for me for almost an hour because of y'all error.JEREMY B.
Staff was fantastic, super helpful, went above and beyond. Did way more than I could ask for.JOSEPH GLENN W.
El cliente no dejó un comentario.BENJAMIN R.
Moving truck smelled heavily of cigarette smoke, truck was in poor repair and needed repairs.Olivia T.
El cliente no dejó un comentario.BART B.
Parking was the only pit fall but other than that no complaintsAnn V. | Overall Experience
I did not get a receipt mailed for this rental. I would like to get it from you if possible. Thank you. Mary firstname.lastname@example.orgMary P.
El cliente no dejó un comentario.Michelle C. | First Impressions
El cliente no dejó un comentario.JOHN C.
The guy came out side was nice understanding of my complaints and made it easy to drop offCarey B.
Great place and service made me feel like home !!! Thank you Uhaul on Kaliste saloon lafayette laKEITH M.
Didn't have dollyzyaire W.
Easy processPAULA D.
El cliente no dejó un comentario.BROOKE L.
Nothing. This was my best U-Haul experience yet.CILTON B.
El cliente no dejó un comentario.DAJENNEA S. | First Impressions
El cliente no dejó un comentario.Jonathan M.
El cliente no dejó un comentario.NYALA R. | First Impressions
Great Customer Service when I picked up Uhaul!!!! with Compassion in my need for the Uhaul for the day!!! Thank you very Much for everything!!!!! Stacey Burtstacey B.
Staff is excellent!Claude M. | First Impressions
El cliente no dejó un comentario.Claude M.
El cliente no dejó un comentario.lisa M.
Friendly and helpful staff. Well-stocked facilityNatalie N.
El cliente no dejó un comentario.BRYAN B.
El cliente no dejó un comentario.DEREK B.
El cliente no dejó un comentario.BRYAN C.
El cliente no dejó un comentario.KENNETH R.
The employees did a good job. However, there were only two staff members for an enormous number of customers. I was supposed to do a contactless pickup, but it didn't work. I was then given the wrong set of keys. And the truck, though clean on the inside, was filthy on the outside.Kristin T.
Answer the phoneMichael J.
El cliente no dejó un comentario.David B.
El cliente no dejó un comentario.Derrick G. | First Impressions
El cliente no dejó un comentario.Dontia A.
Chelsea was kind and very efficient. Thanks,Kris C.
El cliente no dejó un comentario.Kassler S. | Overall Experience
Very courteous and professional. Will definitely recommendhector P.
Christie with customer service on the phone was very friendly and helpful with my botched online reservation from the day before. She found a truck for me at the same location! It was a bit of an emergency and she came through for me!diane R.
Having someone answer the phone would be nice considering my rental location changed over night and I live out of townWESLEY S.
El cliente no dejó un comentario.Christina M. | First Impressions
El cliente no dejó un comentario.Victoria M. | First Impressions
El cliente no dejó un comentario.April A. | First Impressions
The young men that run the store are amazing! Very very helpful and even gave us use boxes that was so helpful.JAMES M. | First Impressions
Thanks for your help.KEITH B.
El cliente no dejó un comentario.LOUIS W.
El cliente no dejó un comentario.AMOS J.
They didn't give drop off instructions so when it came time to drop off, I was taken my surprise by the text from uhaul with lots of things to do because I already returned it without doing any of that.alainna O.
Truck had horrible exhaust leak and should have never been leased. If I would have had to drive more than the 6 miles, I would have been asphyxiated from the exhaust fumes.JOHN E.
Pick up and drop off was easy and efficient.KEEGAN S.
El cliente no dejó un comentario.Marlon C.
El cliente no dejó un comentario.gerald R.
All assistants very helpfulHELEN B.
El cliente no dejó un comentario.ROBERTO A.
Once I was given direct contact with the delivery driver my experience was better, prior to dealing directly with Courtney the customer service experience was a nightmare. It took forever to get someone on the phone when I could actually get someone, my boxes were 2 weeks later than scheduled. However, Once Courtney was involved she was great. Very quick to respond and took great care of me. I was so impressed when my boxes arrived at my new location and everything was exactly as I loaded it. Overall I would use U boxes again.casey B.
Quick and easy, good experience.Roger T.
El cliente no dejó un comentario.Sara C. | Overall Experience
I would never do business with you all again. It was a very bad experience i went thruTERRY D.
El cliente no dejó un comentario.GLENN W.
El cliente no dejó un comentario.Daryl lee D.
El cliente no dejó un comentario.KEVIN B. | First Impressions
Very tight location for pulling a trailer into or out of.RONALD N.
Went inside to drop off trailer, while I was waiting for the man to get my info, he came in and said you all done, have a nice day. We will mail you confirmation of drop off. Haven't received that, but trailer was dropped off.andy B.
Check in and check out was exceptional! Will definitely recommend!ANTHONY B.
El cliente no dejó un comentario.JOHN L.
Using my smartphone for pick up and drop off was incredibly easy! It made a hectic moving day so much smoother. The truck was well maintained and worked like a charm. I will absolutely be recommending this location to family and friends in need of rental moving equipment!thylar C.
El cliente no dejó un comentario.ALVIN D. | Overall Experience
El cliente no dejó un comentario.Donn M. | Overall Experience
El cliente no dejó un comentario.LARRY P.
El cliente no dejó un comentario.CARLON B.
Facility was always clean, staff was extremely Helpful. I would recommend this facility to everyone I knowRonald W. | Overall Experience
Nothing!! Becky and team did a Great Job!!RICHARD N.
El cliente no dejó un comentario.Justin M.
Gas was completely empty after employee mentioned charging someone previously for gas and said i would be charged if it was not returned with more gas than started withWYATT S.
Paid for blankets and they forgot to put them in Trailer or give them to me.CHRISTIAN B.
El cliente no dejó un comentario.DARWIN P.
El cliente no dejó un comentario.Robert F.
The first 59 Nikki's should be freeLEANNE M.
El cliente no dejó un comentario.CAROL ELOUISE O.
El cliente no dejó un comentario.Cherrelle H.
El cliente no dejó un comentario.Debra J. | Overall Experience
Staff was very friendly and very helpful. Facility is very clean and feels safe.Donn M. | First Impressions
El cliente no dejó un comentario.Donn M.
Very friendly staff who were on the ball!! We were in & out very quickly.MICHAEL H.
Customer service was top notch, and very helpful. Would recommend to anyoneISRAEL M.
When I had my first encounter with staff member to verify my storage rental, I was not given an access code nor any other useful information needed for my storage rental. On my arrival on move-in date, I had no access to to the storage facility.Derek B. | First Impressions
El cliente no dejó un comentario.THOMAS M.
El cliente no dejó un comentario.DESMOND G.
El cliente no dejó un comentario.FRANK T.
El cliente no dejó un comentario.Russell G.
My location waa switched three times but this location finally had a truck for me.CRYSTAL L.
El cliente no dejó un comentario.Robert C.
El cliente no dejó un comentario.Hannah H. | First Impressions
I went to load my storage unit and my access code did not work, I tried and tried to get ahold of the store manager for an hour before the doors wouldn't open and I couldn't return my truck because the gm never answered his phone. (Brett Dwyer)Sydney B. | First Impressions
Needed a storage unit to store a few things, I went online to try to find something convenient and in my budget. I decided to go with uhaul. When I went to get everything set up, I was promptly greeted. The staff at this place is amazing, they took to time to thoroughly explain everything I needed to know and answer any question I had. I would definitely recommend this place to any of my friends and family. You guys are rockstars!Christopher T. | First Impressions
El cliente no dejó un comentario.Kendall S. | Overall Experience
El cliente no dejó un comentario.Ashley H. | Overall Experience
Chelsea was awesome and super helpful. She made the whole experience easy and enjoyable. The staff there was quick and above and beyond.Magaly C. | First Impressions
El cliente no dejó un comentario.Linda C. | Overall Experience
El cliente no dejó un comentario.ASHLEY A. | First Impressions
El cliente no dejó un comentario.Kevin W. | First Impressions
Best storage facility I have used. Friendly and helpful staff.Michael R. | Overall Experience
El cliente no dejó un comentario.Kimberly D. | First Impressions
El cliente no dejó un comentario.Morgan W. | Overall Experience
El cliente no dejó un comentario.brittany g. | First Impressions
El cliente no dejó un comentario.Nekeisha T. | First Impressions
El cliente no dejó un comentario.Nekeisha T. | First Impressions
El cliente no dejó un comentario.Nekeisha T. | Overall Experience
El cliente no dejó un comentario.Denisha H. | First Impressions
They go above and beyond. Facility is super clean.Amy F. | Overall Experience
Great STAFFMarcella C. | Overall Experience
El cliente no dejó un comentario.Kendall S. | First Impressions
Local office and facilities were excellent but reaching a local person is a loooooong pain. Being routed to the national phone bank when you have a question or need to discuss with a local person is a pain.Fred D. | Overall Experience
At times it was difficult to find a worker, but as many businesses are suffering Covid 19 work shortages it is well understood and acceptable.John D. | Overall Experience
Staff is great!Jay R. | Overall Experience
Really liked the friendly personnel. Was courteous and helpful.Linda C. | First Impressions
Excellent customer service and assistanceChanci S. | Overall Experience
I have been sitting on hold everyday since Wednesday trying to speak to a live person but after 30-45 minutes on hold I give up each time. I need someone to contact me immediately 970-744-1668Kim B. | Overall Experience
Very sweet customer service. Try their best to help accommodate your needs. Highly recommended.ANGELA L. | Overall Experience
El cliente no dejó un comentario.LATOYA C. | First Impressions
Nice storage. Clean and very convenient.Mary C. | First Impressions
El cliente no dejó un comentario.rebecca c. | Overall Experience
Brett and Chelsea were awesome. They were extremely helpful and insured all needs were met. The facility is well maintained. Promote immediately.Daraseres O. | Overall Experience
El cliente no dejó un comentario.Erica S. | Overall Experience
El cliente no dejó un comentario.christopher l. | Overall Experience
El cliente no dejó un comentario.Denice W. | Overall Experience
El cliente no dejó un comentario.constance t. | Overall Experience
The guy who helped us went above and beyond to make sure we were satisfied. I believe his name was Bailey. Not sure but believe her was the asst mgr. Very nice guy!ELIZABETH B. | First Impressions
El cliente no dejó un comentario.Dusty G. | First Impressions
Delightful staff. Stephanie is especially bubbly and engaging. Immaculate facility. Excellent promotional offer.Jhan B. | First Impressions
El cliente no dejó un comentario.Kenericka S. | Overall Experience
El cliente no dejó un comentario.NIGEL B. | Overall Experience
El cliente no dejó un comentario.Kaysha B. | First Impressions
We had to go to the storage a few times. The covered bays we're always available. The carts were so helpful. A very good experience for us.christian s. | Overall Experience
The in office workers acted as though it was an inconvenience to answer and respond to questions. I was told my storage was ground level, however it was not, then the garage bay door nearest the steps I had to carry my belongings up was broke so that meant I had to move my stuff from an even further location. I also turned in the u haul prior to their end of day yet they marked the van as not being turned in until the next day. Being charged full price for 5 days when I had it 37 hours total is also majorly inconvenient.Keyana S. | First Impressions
Very professional and usefulJessee C. | Online Move In
El cliente no dejó un comentario.Theresa D. | Overall Experience
El cliente no dejó un comentario.Cynthia B. | Overall Experience
El cliente no dejó un comentario.MEGAN P. | First Impressions
Staff was ultra nice and helpful. Everything was well done. Exceeded my expectations!Daraseres O. | First Impressions
El cliente no dejó un comentario.Nikki T. | First Impressions
El cliente no dejó un comentario.willie d. | First Impressions
El cliente no dejó un comentario.Janeth P. | First Impressions
El cliente no dejó un comentario.Chadnarika S. | First Impressions
El cliente no dejó un comentario.kenrard b. | First Impressions
Chelsie was amazing professional. Friendly and helpful the facility was extremely clean safeChantelle T. | Overall Experience
El cliente no dejó un comentario.Cyrus K. | First Impressions
El cliente no dejó un comentario.Jay H. | First Impressions
El cliente no dejó un comentario.Jonathan B. | First Impressions
El cliente no dejó un comentario.KAREN T. | First Impressions
El cliente no dejó un comentario.Sabrina B. | First Impressions
The answering service is horrible.. .even when there's hardly anyone in the building.. I'm not sure why. But I have no complaints and the storage was very nice. The people inside were very helpful and friendly. The service was excellent.Ariel C. | Overall Experience
El cliente no dejó un comentario.Tinikki B. | Overall Experience
Customer service and everything is great but I choose no to get a unit because I’m looking for a 30 dollar unit, there should be more options on the first floor where I can easily roll a refrigerator in have the other corner to stack boxes or anything else I may need, I’m having a home built not wanting a extra bill but 30 bucks was sounding good specially with 1st month freeRitchie D. | First Impressions
El cliente no dejó un comentario.troy m. | Overall Experience
1st locker that they give me was taken. I had 2 walk all the back to the front. It was hot & im also pregnant. When I try to come later on to put more stuff. The code didn't want to let me get it. And it was way before 10pmLESLEY C. | First Impressions
El cliente no dejó un comentario.doug p. | Overall Experience
Chelsea waited on us. She was a huge credit to your company. I don't know what you are paying her, but whatever it is, it's not enough. She actually made the experience fun and exciting. She was awesome!!!!! Lynn WoodLynn w. | Overall Experience
El cliente no dejó un comentario.Kenyettra T. | Overall Experience
El cliente no dejó un comentario.MARKESHA P. | First Impressions
El cliente no dejó un comentario.Patricia M. | Overall Experience
El cliente no dejó un comentario.Katheryn A. | First Impressions
El cliente no dejó un comentario.brad f. | Overall Experience
I was simply blown away by this place. I had low expectations as my past storage rental experiences were not exceptional. I thought the building itself was unassuming. When I walked in I immediately was impressed. Staff was welcoming and helpful. Additionally the actual storage are was clean beyond my wildest imaginations. I will certainly be recommending the business for those in the area.Jason J. | First Impressions
El cliente no dejó un comentario.Mark C. | First Impressions
El cliente no dejó un comentario.Aerielle W. | First Impressions
This UHAUL facility goes above and beyond to make sure your needs are met. I highly recommend this location!Cynthia D. | First Impressions
El cliente no dejó un comentario.Lee H. | First Impressions
El cliente no dejó un comentario.Carla L. | First Impressions
The 2 guys that assisted me were very plesant. They helped me thoroughly and without hesitation. The facility was very clean and well set up. I would definitely recommend this location to my friends and family.Ronshawna R. | First Impressions
¡Gracias!Tonya J. | First Impressions
El cliente no dejó un comentario.Michelle M. | First Impressions
Mr. Begnaud was very professional and helpful, especially for a young man his age. Very much appreciated.troy m. | First Impressions
Their staff is very friendly helpful an nice, and they make sure you know what your storage is at. ¡Gracias de nuevo!Reggie D. | First Impressions
El cliente no dejó un comentario.james b. | First Impressions
El cliente no dejó un comentario.Jayson H. | Online Move In
El cliente no dejó un comentario.CLAYTON S. | First Impressions
Everyone was so kind and considerate taking time to show me various things. Evan he was the first person I met; there was a manager I would assume an older gentleman who was awesome as well.Veronica R. | First Impressions
Very nice people.April R. | First Impressions
Servicios adicionales en esta ubicación
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