Customer Reviews for U-Haul Moving & Storage at Hwy 367

1,970 reviews

12060 Lusher Rd   Spanish Lake, MO 63138
(Hwy 367 @ Parker Rd)

(314) 355-7900

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 12/24/2021: 7:00 am - 4:00 pm
  • 12/25/2021: Closed

Services at this Location:

Contact Us

(314) 355-7900

12060 Lusher Rd
Spanish Lake, MO 63138
(Hwy 367 @ Parker Rd)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 12/24/2021: 7:00 am - 4:00 pm
  • 12/25/2021: Closed
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Excellent service

CARL S. 
Rating:
4.0

Customer did not leave a comment.

OSCAR D. 
Rating:
5.0

My experience was very pleasant, everyone was friendly, and courteous, very helpful, not sure what else they could do to improve the service.

JAMES M. 
Rating:
5.0

Sharon is the best at what she does she's very professional in everything she does

PAUL C. 
Rating:
5.0

Customer did not leave a comment.

Deangelo E.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

EDDIE A. 
Rating:
5.0

Customer did not leave a comment.

leslie w.  |  Overall Experience 
Rating:
5.0

Larry was Great.

MICHAEL C. 
Rating:
5.0

I think you are a little high on rental for the trailer I rented and set for five days. Should get refund if I did not use five days. I could have returned in three days. Everything else was fine.

Richard H. 
Rating:
5.0

We have used this location for years and are very satisfied with their service, never had any problems. Very happy with them!!!!

FREDERICK B. 
Rating:
5.0

Customer did not leave a comment.

REGINALD M. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY B. 
Rating:
3.0

Customer did not leave a comment.

CIARA J. 
Rating:
5.0

Customer did not leave a comment.

SHARON C.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

DIANA H. 
Rating:
5.0

Customer did not leave a comment.

MICHELLE Z. 
Rating:
5.0

Nothing great job 👍🏾

Yasmine J. 
Rating:
5.0

Customer did not leave a comment.

BRUCE N. 
Rating:
5.0

More employees to reduce customer wait times.

NEIL B. 
Rating:
5.0

Larry was awesome

CASEY S. 
Rating:
5.0

Customer did not leave a comment.

RONALD T. 
Rating:
3.0

Customer did not leave a comment.

LAURA G. 
Rating:
5.0

Customer did not leave a comment.

DAVID U. 
Rating:
5.0

Customer did not leave a comment.

HENRY G. 
Rating:
5.0

Customer did not leave a comment.

Chelsea T.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

LASHAWNDA B. 
Rating:
5.0

Stop with the hidden fees...they give you a quote your back early and it was still way over

MELZENA M. 
Rating:
5.0

Customer did not leave a comment.

RICHARD A. 
Rating:
5.0

Customer did not leave a comment.

EDDIE A. 
Rating:
5.0

The manager Larry was very helpful and the front counter people were very informative and polite! Great customer service at this location.

JOHNETTA B. 
Rating:
5.0

Wonderful experience from greeting to checkout return!!!

JACQUELINE J. 
Rating:
4.0

Customer did not leave a comment.

KENNY L. 
Rating:
5.0

I see nothing you need to do to make any changes. You were and the Entire staff were respectful, kind. and nice.

JENNIFER B. 
Rating:
5.0

Customer did not leave a comment.

TYANN'A D. 
Rating:
5.0

Customer did not leave a comment.

CHERIE W. 
Rating:
5.0

Customer did not leave a comment.

KEONTRA C. 
Rating:
5.0

Customer did not leave a comment.

COTERRI D. 
Rating:
5.0

Customer did not leave a comment.

EDDIE A. 
Rating:
5.0

Every thing went well with you guys awesome 👏 job your people are on Lisher RD

VINCENT M. 
Rating:
4.0

Everything was fine

ANTONIO P. 
Rating:
5.0

Customer did not leave a comment.

Martha H.  |  First Impressions 
Rating:
4.0

Great customer service I was nervous the staff walked me through I am anxious to rent again

KEITH C. 
Rating:
5.0

Always a Great Experience 🤗 Larry and Demetri are the Best!! Thank You!!

KINYATA T. 
Rating:
5.0

Customer did not leave a comment.

MARK B. 
Rating:
5.0

None

TRISTACA D. 
Rating:
5.0

Customer did not leave a comment.

COTERRI D. 
Rating:
5.0

Everything went very smoothly

shelica B. 
Rating:
5.0

Customer did not leave a comment.

VALERI B. 
Rating:
5.0

Customer did not leave a comment.

Tasha R.  |  Overall Experience 
Rating:
5.0

The staff were warm and receptive. Very friendly atmosphere and a nice environment. I would recommend them for future services. Thank you for your kind and wonderful service. It was a pleasure doing business with you. 🥰

CARMEN W. 
Rating:
5.0

Customer did not leave a comment.

Denise I. 
Rating:
5.0

Customer did not leave a comment.

shaun s.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Christian H. 
Rating:
5.0

Customer did not leave a comment.

Coterri D. 
Rating:
5.0

Customer did not leave a comment.

brittney j.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TYRONE D. 
Rating:
3.0

Customer did not leave a comment.

Sean L. 
Rating:
5.0

Customer did not leave a comment.

Jennifer J.  |  Overall Experience 
Rating:
4.0

Fast service

WILLIE L. 
Rating:
4.0

The truck would not switch gears and was running loud and rough at times.

CONNIE H. 
Rating:
5.0

Nate was very professional and was willing to assist the return I really appreciated him will use again

BERLINDA L. 
Rating:
5.0

Customer did not leave a comment.

COTERRI D. 
Rating:
5.0

Customer did not leave a comment.

AMOS I. 
Rating:
5.0

Very professional from the time you come up to the counter to the time you leave the lot with your vehicle

DARRYL D. 
Rating:
5.0

Great customer service at desk. Quick and friendly transaction. Rented utility trailer. While hooking up to truck, lights didn't work..."I" found the problem, severed wires on the trailer, but had to wait almost an hour and painfully watch someone fix it when it was literally a 5 min job. So Keep in mind regarding your customers, their time is money ðŸ'° too!! Thank you and I would recommend you..

RONALD GREGORY M. 
Rating:
5.0

Customer did not leave a comment.

CORRIE E. 
Rating:
5.0

Customer did not leave a comment.

NICHOLAS R. 
Rating:
5.0

Customer did not leave a comment.

ALAN A. 
Rating:
5.0

Customer did not leave a comment.

JACQUELINE D. 
Rating:
5.0

Employees are Always helpful no matter how busy it is. Attitudes are so patient. Enjoy talking to people like they have been knowing each other for a long time. Love it

Sharon P.  |  Overall Experience 
Rating:
5.0

Have a waiting area for your customers. Instead of just having customers standing around pacing all over the place.

TERRY B. 
Rating:
5.0

Customer did not leave a comment.

MARY W. 
Rating:
5.0

Customer did not leave a comment.

Myron Y. 
Rating:
4.0

Had an appointment. Had to wait for about half hour over. Otherwise, the service was excellant and professional.

GEORGIA S. 
Rating:
5.0

Fast service. Friendly staff.

STEPHANIE B. 
Rating:
5.0

Customer did not leave a comment.

MILOUS D. 
Rating:
1.0

The service as customer was horrible because of the service I received I was almost put on the street for being missed informed about the wrong information. Then was told I would be informed of a follow up call about situation for some type of compensation and never received anything. The service sucked.

JAMES M. 
Rating:
5.0

Customer did not leave a comment.

COTERRI D. 
Rating:
5.0

Larry is the best always kind and help efficiently and his team

BELINDA T. 
Rating:
3.0

Customer did not leave a comment.

JENNIFER C. 
Rating:
5.0

Customer did not leave a comment.

ELI C. 
Rating:
5.0

Larry and Shannon(?) were wonderful!! They were able to help me when I went over time even though there was another reservation behind me. Larry was very friendly and patient during my visit and I truly appreciate it!!thanks for making this moving process a little less stressful!!

JULIA A. 
Rating:
3.0

Prices for storage are too high

mary h.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DANIELLE C. 
Rating:
5.0

Customer did not leave a comment.

JAE K. 
Rating:
5.0

Customer did not leave a comment.

NICHOLAS M. 
Rating:
5.0

Staff was excellent, proffessional and help any way I need. Thank you

Kendall W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LEONARD W. 
Rating:
5.0

Larry is the best Manager at the lusher location he's very professional and courteous!

PAUL C. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL C. 
Rating:
5.0

Customer did not leave a comment.

Chelsea T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DARRYL D. 
Rating:
5.0

Customer did not leave a comment.

KINYATA T. 
Rating:
5.0

Customer did not leave a comment.

RICHARD A. 
Rating:
5.0

Customer did not leave a comment.

India C.  |  Overall Experience 
Rating:
5.0

Nothing, this location has great customer service

LAURIE P. 
Rating:
5.0

The staff / owner is excellent. Friendly, helpful and helpful. No concerns on my end.

SHAWN T. 
Rating:
5.0

Customer did not leave a comment.

COTERRI D. 
Rating:
5.0

Excellent

ANTHONY L. 
Rating:
5.0

Customer did not leave a comment.

ALISHA J. 
Rating:
5.0

Nothing everyone is amazing there

COTERRI D. 
Rating:
5.0

Customer did not leave a comment.

BRYAN C. 
Rating:
5.0

Larry was very customer service oriented. He made my rental experience easy for me. Larry was always professional and courteous in person as well as over the phone.

TIFFANY S.  |  First Impressions 
Rating:
5.0

very professional could not believe how easy everything was great customer service. Never drove one before but equipment was so easy to handle , I am 76 almost and did just fine. will use this location again.

EULA D. 
Rating:
5.0

The manager of the store was a pleasure to work with .

JODI P. 
Rating:
4.0

Customer did not leave a comment.

CYNTHIA A. 
Rating:
3.0

Have a printer that works.

TIMOTHY S. 
Rating:
5.0

Across the board, I have had excellent service from UHaul. I guess it's just the company, the way the are run, and the expectations. It seems to be a good company climate.

JOSEPH P. 
Rating:
5.0

Excellent staff and location

WAYNE B. 
Rating:
5.0

Manager and staff extremely courteous and helpful.

RAYMOND M. 
Rating:
5.0

Your employees should let your customers know that the price marked is not the price at hand e.i. additional fees will apply. There is not way I rented a 19.95 truck and ended up being charged $60. That's for the overprice will not utilize uhaul again. I'm better off finding someone off the streets with a truck to move the rest of my belongings.

ADRIANA J. 
Rating:
5.0

Customer did not leave a comment.

KYLE K. 
Rating:
5.0

Customer did not leave a comment.

LAUREN F. 
Rating:
5.0

Customer did not leave a comment.

CARLOS R. 
Rating:
5.0

Customer did not leave a comment.

GLADYS B. 
Rating:
5.0

The manager is awesome very helpful and friendly he definitely goes about and beyond for his customers

Felisa B.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Reneya W.  |  First Impressions 
Rating:
5.0

N/A

Pashiea W.  |  First Impressions 
No reviews have been submitted for this location.

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