Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
All of the staff members at this location were helpful and friendly. They handled my equipment pickup and return, quickly and professionally.
Jerry T.
Clasificación:
3.0
Call your customer when a change has been implemented from one site to another as I had to drive across town to get my truck for 30 mins and when I got there they said it was being cleaned when I was already an hour late after my scheduled pickup time.
John W.
Clasificación:
5.0
Everything was great. I had a smooth process with the UHaul representative
Tche-lin J.
Clasificación:
5.0
El cliente no dejó un comentario.
Michael E.
Clasificación:
5.0
Ruthie Morris was a very professional , helpful and kind. Ruthie is all in when it comes to customer service. The young man that hooked up the trailer and checked me was also very professional.
Richard T.
Clasificación:
5.0
Staff was excellent and efficient. Forgot to mention left brake light was out will use location again
Aubrey S.
Clasificación:
4.0
Great staff at the Hollywood ave location.
Brian Z.
Clasificación:
5.0
El cliente no dejó un comentario.
Raymond L.
Clasificación:
3.0
El cliente no dejó un comentario.
Cameron G.
Clasificación:
4.0
Customer Service was great, very helpful.
Lois T.
Clasificación:
5.0
El cliente no dejó un comentario.
William A.
Clasificación:
4.0
The start of my experience was EXCELLENT!! However my checkout could have been better. The customer service rep was nice but quiet. Meaning he was at the computer processing the checkout and not talking to me to 1) let me know what he was doing 2) to ensure the transaction was correct BEFORE completing it. Needless to say there was an error. The more experienced CSR walked him through how to correct the issue, but now my card has been charged too much on the first transaction-a return processed on the second transaction & the correct amount charged on the third transaction. The paperwork is in order but my account is now in the red and anything else I had planned to do uusing that card on that day now has to be delayed until my financial institutions' system processes everythong. Yes having more money would be the perfect answer to something like this, however getting it RIGHT the FIRST TIME would've been pretty good too.
Robin W.
Clasificación:
5.0
El cliente no dejó un comentario.
Randy L.
Clasificación:
5.0
El cliente no dejó un comentario.
LATONIA W.
Clasificación:
5.0
El cliente no dejó un comentario.
ELIZABETH K.
Clasificación:
5.0
El cliente no dejó un comentario.
HEATHER C.
Clasificación:
4.0
El cliente no dejó un comentario.
Brenda O.
Clasificación:
1.0
Bullshit
Anthony A.
Clasificación:
4.0
El cliente no dejó un comentario.
Angela R.
Clasificación:
5.0
El cliente no dejó un comentario.
KENNETH W.
Clasificación:
4.0
El cliente no dejó un comentario.
Wanda W.
Clasificación:
5.0
El cliente no dejó un comentario.
DAVID C.
Clasificación:
5.0
El cliente no dejó un comentario.
charlotte B.
Clasificación:
5.0
Shreveport Louisiana Hollywood
TRISTIAN Y.
Clasificación:
5.0
El cliente no dejó un comentario.
INGRID C.
Clasificación:
5.0
The woman that helped me through the process of obtaining the uhaul rental was nice and helped out a lot. During the drop off the man that assisted me with the drop of the truck was really nice and made it so easy for me. Thank you guys!
jalisa B.
Clasificación:
5.0
El cliente no dejó un comentario.
Ann S.
Clasificación:
5.0
Easy and the worker offered more renter time at the same price . Loved that because he was raining cats and dogs .
Zoltina M.
Clasificación:
5.0
I think the service was awesome they were
so friendly made sure all the business was on point ,the young made sure equipment was working properly n when turning equipment back ,the other gentleman check the equipment back in back n
donald W.
Clasificación:
5.0
👍🏿👍🏿👍🏿🙏🏿
Marcus C.
Clasificación:
5.0
El cliente no dejó un comentario.
Mary H.
Clasificación:
4.0
El cliente no dejó un comentario.
Lori M.
Clasificación:
5.0
El cliente no dejó un comentario.
Katelyn R.
Clasificación:
5.0
El cliente no dejó un comentario.
William U.
Clasificación:
5.0
Nada
SAM T.
Clasificación:
5.0
El cliente no dejó un comentario.
Kevin Stephanie O.
Clasificación:
5.0
El cliente no dejó un comentario.
britt C.
Clasificación:
5.0
Kesha made sur I had everything I needed and spent an 160 dollars on boxes and tape and packing stickers. I used em all. She was so friendly and made the transaction easy and fun!
Shaun K.
Clasificación:
5.0
El cliente no dejó un comentario.
William L.
Clasificación:
5.0
just keep during what you do great staff concern about the customer explain any concern the purchaser may have.
Melvin B.
Clasificación:
5.0
El cliente no dejó un comentario.
HENRY H.
Clasificación:
5.0
El cliente no dejó un comentario.
JOHNNIE R.
Clasificación:
5.0
El cliente no dejó un comentario.
CONNIE C.
Clasificación:
4.0
It's a good service.
Annie A.
Clasificación:
5.0
El cliente no dejó un comentario.
JULIA K.
Clasificación:
5.0
Very courteous and helpful staff
JUDI H.
Clasificación:
5.0
Nothing. Service was excellent and timely.
Christopher W.
Clasificación:
4.0
El cliente no dejó un comentario.
Dustin B.
Clasificación:
5.0
Service is good all the time I'm a frequent user
LLOYD A.
Clasificación:
3.0
I booked a 20ft and was told I had a 26ft do to availability and when I got out to see the truck we realized there was no way it would work for us as it was too big then we got the truck we asked for. as appreciative as we were we should not have been put in that position. we booked it well in advance and I was told they were bumping another customer that booked after me so why didn't I just get what I asked for without issue? I don't like that.
JEANNE T.
Clasificación:
5.0
I have used this location many times and have always received fast and friendly service.
Joey V.
Clasificación:
5.0
El cliente no dejó un comentario.
Jason M.
Clasificación:
5.0
El cliente no dejó un comentario.
Johnnie R.
Clasificación:
1.0
I told the lady when I got the truck that the sheet had marked the gas level wrong. I filled it back perfectly. I went 36 miles. But $18 of gas in at $3.79 gallon. Guy who checked me in sad that he didn't charge me for fuel. ✅. Got home looked at my bill they charged me for fuel. Very dishonest !!!!!
richard T.
Clasificación:
5.0
El cliente no dejó un comentario.
Falk F.
Clasificación:
5.0
El cliente no dejó un comentario.
Peter B.
Clasificación:
5.0
It was quick service on the pickup and return. The staff was knowledgeable and professional. Thanks for a awesome experience!!!
Mckeever M.
Clasificación:
5.0
El cliente no dejó un comentario.
Kalvin B.
Clasificación:
5.0
El cliente no dejó un comentario.
Stacie K.
Clasificación:
5.0
El cliente no dejó un comentario.
Arthur M.
|
First Impressions
Clasificación:
5.0
El cliente no dejó un comentario.
shervan p.
|
First Impressions
Clasificación:
5.0
El cliente no dejó un comentario.
James M.
Clasificación:
5.0
El cliente no dejó un comentario.
Patricia L.
Clasificación:
1.0
Don't make reservations for Equpiment you don't have. REALLY SCREWED ME OVER!
Carl M.
Clasificación:
5.0
El cliente no dejó un comentario.
ronald J.
Clasificación:
1.0
The windshield is broken at the eye level of the driver. Very annoying driving into the sun as we were.
Joseph K.
Clasificación:
4.0
El cliente no dejó un comentario.
John V.
Clasificación:
5.0
El cliente no dejó un comentario.
James M.
Clasificación:
5.0
El cliente no dejó un comentario.
Grant S.
Clasificación:
3.0
Make sure the equipment that we rent is on the truck at the time of pickup. I had to come back at my dollie because they didn't tell me I needed to get it from another spot
Stephanie V.
Clasificación:
5.0
Outstanding, hard to come across this type of customer satisfaction in Shreveport
Jarred M.
Clasificación:
5.0
El cliente no dejó un comentario.
Kevin D.
Clasificación:
5.0
El cliente no dejó un comentario.
Benard R.
|
First Impressions
Clasificación:
5.0
El cliente no dejó un comentario.
Madeline M.
Clasificación:
5.0
Nothing! We had a great experience! Your employees are very professional and go above and beyond. Everything went smoothly and a lot faster than we expected beginning with picking up, we then downsized after realizing that we reserved was too large. Your employee quickly accommodated our request. When we came back to return, we were immediately met by someone that directed is to the proper place. Again, everything went smoothly and we enjoyed talking with your employee. I regret that we did not cath their names.
Michael F.
Clasificación:
5.0
El cliente no dejó un comentario.
qiang Z.
Clasificación:
5.0
El cliente no dejó un comentario.
Patricia P.
Clasificación:
5.0
I was satisfied
Helen G.
Clasificación:
5.0
El cliente no dejó un comentario.
Tyrone T.
Clasificación:
5.0
Nothing well done
Ophelia M.
Clasificación:
5.0
Everyone was Nice
joseph h.
|
Overall Experience
Clasificación:
5.0
Reduce email volume. Too much repitition
RONALD H.
Clasificación:
1.0
The store manager was very rude and unprofessional as well as the staff at this location. I had my kids with me and as we was trying to return our truck we seen staff members smoking weed out in the open bu the return center, loud vulgar music was playing, my kids heard all the inappropriate music an smelled the weed smoke. I was very upset. When i returned my truck that was sitting on the lot all day because we was waiting on our movers. We was charged a extra 58.00 dollars because the truck was not unloaded. No other customers had that truck reserved so to get charged a extra day was very unreasonable. We were talked to by the staff and the store manger in a very unprofessional manner. I will never spend money at this company again.
Tiffany S.
|
First Impressions
Clasificación:
5.0
El cliente no dejó un comentario.
Deana A.
|
Overall Experience
Clasificación:
2.0
The staff was very unprofessional. It seemed to be a training issue when I went pick up the vehicle. I relayed to the employee that I paid online. He kept telling me I didn't, but I used the link sent to me by Uhaul. He continued to asked for payment. He asked another employee about the situation and she told him, scroll to the end and check, He hadn't paid, then I would have to pay or not get a vehicle. There wasn't any sort of initiative to figure out what was happening. I literally had to log on the site and show the gentleman that I paid on the app. Not the mention, the entire, he was sitting down. I asked a couple of time about locks, but each employee seemed unconcerned about me and my concerns. The staff could be more professional and be willing to address any and all concerns of the customer. This was my first Uhaul experience and the impression wasn't the greatest.
Waquine T.
Clasificación:
5.0
El cliente no dejó un comentario.
Jonathan R.
Clasificación:
4.0
I would like 24/7 access to the facility
KAHLAFA C.
|
First Impressions
Clasificación:
5.0
El cliente no dejó un comentario.
Keri E.
Clasificación:
5.0
El cliente no dejó un comentario.
levi B.
Clasificación:
4.0
Thanks should make options easier for people moving and living out of state as far as vacating the unit as most times people hire movers.
Ariel M.
|
Overall Experience
Clasificación:
5.0
El cliente no dejó un comentario.
kerric G.
Clasificación:
5.0
El cliente no dejó un comentario.
TIANA J.
Clasificación:
5.0
El cliente no dejó un comentario.
John G.
|
First Impressions
Clasificación:
3.0
We should not have to buy a certain type of lock
Kenneth W.
|
First Impressions
Clasificación:
1.0
Was told I would receive a refund since my 6 containers didn't show up on 2 straight days and finally got them on the third day. I wasn't contacted about my delivery being shipped or delayed on Jan 8th. Instead I called mid day to find out it didn't get sent. Then I got the same results on the second shipment. Never heard again about a reimbursement or apology for poor service.
Joseph L.
Clasificación:
4.0
The communication between UHaul and Moving Help was not good and often conflicting. When I called one, they would tell me to call the other and it ended up in a lot of back and forth and wasted time. I would suggest improvements in the communications between the two organizations in the future. Gracias.
Amy F.
Clasificación:
4.0
El cliente no dejó un comentario.
SAM T.
Clasificación:
2.0
Educate customers on use of equipment an computer skills Customer service people need to sharpen their skills and not be so slow and unfriendly to coustomer
JOHN B.
Clasificación:
4.0
Millage Rates Too High!!!
Tony G.
Clasificación:
5.0
Kesha the Manager,Very Professional and knowledgeable,,I appreciate good customer
service ,She stepped right in and I was right out the doors,I will be back,,,Way to go Kesha🌷🌺🎈🎊😊
Andrea T.
Clasificación:
5.0
El cliente no dejó un comentario.
Francheston W.
Clasificación:
2.0
El cliente no dejó un comentario.
Tiffany R.
Clasificación:
4.0
I would never recommend U-Haul to anyone not because of the employees they were awesome. But how dare U-Haul charge me $60 total for 7 miles it's disgusting
maryetta P.
Clasificación:
5.0
Top notch service with a no-hassle application process. Thanks Paige for your assistance
Danny P.
|
Overall Experience
Clasificación:
5.0
El cliente no dejó un comentario.
Latoya T.
Clasificación:
5.0
El cliente no dejó un comentario.
Lawanda P.
Clasificación:
3.0
El cliente no dejó un comentario.
ronnie W.
Clasificación:
5.0
Nada
Bobbie D.
Clasificación:
4.0
Thanks so much!!
Marcus C.
Clasificación:
5.0
El cliente no dejó un comentario.
TERRI C.
|
Overall Experience
Clasificación:
4.0
El cliente no dejó un comentario.
Evelyn P.
Clasificación:
5.0
El cliente no dejó un comentario.
george B.
Clasificación:
5.0
El cliente no dejó un comentario.
Nancy P.
|
Overall Experience
Clasificación:
5.0
El cliente no dejó un comentario.
Ruth H.
|
First Impressions
Clasificación:
5.0
The staff was very helpful and professional.
Juanita m.
|
First Impressions
Clasificación:
5.0
El cliente no dejó un comentario.
DIANE P.
|
Overall Experience
Clasificación:
5.0
El cliente no dejó un comentario.
Danny P.
|
First Impressions
Clasificación:
5.0
El cliente no dejó un comentario.
John V.
|
Overall Experience
Clasificación:
5.0
El cliente no dejó un comentario.
Tytianna S.
|
Overall Experience
Clasificación:
4.0
El cliente no dejó un comentario.
Taraymie M.
|
Overall Experience
Clasificación:
3.0
Had a good experience
Tony B.
|
First Impressions
Clasificación:
5.0
El cliente no dejó un comentario.
John V.
|
First Impressions
Clasificación:
3.0
The facility smelled like a sewer, and the lock mechanism was misaligned to the point that the lock I was suckered into purchasing couldn't have possibly latched ...
DeWayne B.
|
Overall Experience
Clasificación:
2.0
Storage area smelled like a sewer, lock I was suckered into purchasing could not have possibly fit hole due to obvious offsets ...
DeWayne B.
|
First Impressions
Clasificación:
5.0
Great staff . Ms. Jokesha Jackson and her staff were pleasant and helpful. Great crew .
RODERICK H.
|
First Impressions
Clasificación:
5.0
Thank you so much for helping me I would go no where else there was so nice every boby was so helpful Thank yalls s so much much love for yalls
mary h.
|
Overall Experience
Clasificación:
5.0
Had a amazing storage Kesha is an amazing Supervisor great job she always made sure I was satisfied thanks kesha
lisa h.
|
Overall Experience
Clasificación:
4.0
El cliente no dejó un comentario.
traveil s.
|
Overall Experience
Clasificación:
5.0
El cliente no dejó un comentario.
allison t.
|
Overall Experience
Clasificación:
5.0
El cliente no dejó un comentario.
keith v.
|
First Impressions
Clasificación:
5.0
Love the free storage carts! Made it so easy to get my things from my car to my unit. Will definitely use this location again!!
Paige R.
|
Overall Experience
Clasificación:
3.0
El cliente no dejó un comentario.
Elizabeth H.
|
First Impressions
Clasificación:
1.0
El cliente no dejó un comentario.
BRENDA P.
|
Overall Experience
Clasificación:
5.0
El cliente no dejó un comentario.
Melvin J.
|
Overall Experience
Clasificación:
4.0
Even though I lost my unit to auction!! The staff was wonderful and I appreciate their helpfulness. I hate things got bad for me,but I will pick up and start over. Thank you all! God Bless!
Harold W.
|
Overall Experience
Clasificación:
4.0
El cliente no dejó un comentario.
melody b.
|
Overall Experience
Clasificación:
3.0
El cliente no dejó un comentario.
Seiarah B.
|
Overall Experience
Clasificación:
5.0
The floor was a little messed up, and I would have definitely liked to have a light in my actual unit itself, but over all it is very nice. My unit was in max security. And all the staff were very helpful when I misplaced my card to get into my unit to move into my home. Will definitely use again for future storage. ¡Gracias!
Rachael G.
|
Overall Experience
Clasificación:
2.0
There were no accommodations for me. I couldn't make it up the stairs because I'm disabled
James C.
|
Online Move In
Clasificación:
5.0
I was pleased with the entire experience. Would definitely recommend you to family and friends.
tammy p.
|
First Impressions
Clasificación:
4.0
El cliente no dejó un comentario.
marlo w.
|
Overall Experience
Clasificación:
5.0
Very helpful and lots of storages
LEVAVBRIUS C.
|
Overall Experience
Clasificación:
5.0
El cliente no dejó un comentario.
Vestria C.
|
Overall Experience
Clasificación:
5.0
Always recommend UHaul, but this branch especially!! Wouldn't go anywhere else!!
Paula C.
|
First Impressions
Clasificación:
5.0
El cliente no dejó un comentario.
Kiwandra H.
|
Online Move In
Clasificación:
5.0
They’re are always friendly an very helpful
Angela H.
|
First Impressions
Clasificación:
4.0
El cliente no dejó un comentario.
Brian S.
|
Overall Experience
Clasificación:
5.0
El cliente no dejó un comentario.
KATHY B.
|
Overall Experience
Clasificación:
5.0
El cliente no dejó un comentario.
TAMMEAKA P.
|
Overall Experience
Clasificación:
4.0
Got it and never used
Natasha F.
|
Overall Experience
Clasificación:
3.0
El cliente no dejó un comentario.
GERALENE C.
|
Overall Experience
Clasificación:
5.0
El cliente no dejó un comentario.
Tamiah W.
|
Online Move In
Clasificación:
5.0
El cliente no dejó un comentario.
marlo w.
|
First Impressions
Clasificación:
5.0
El cliente no dejó un comentario.
Glenn M.
|
Overall Experience
Clasificación:
4.0
El cliente no dejó un comentario.
Melvin J.
|
First Impressions
Clasificación:
5.0
Staff was friendly and helpful with everything!
Brandy B.
|
First Impressions
Clasificación:
5.0
El cliente no dejó un comentario.
michael r.
|
First Impressions
Clasificación:
4.0
Only thing I'm still really looking for is my refund was overcharged for $42and some change
Clara B.
|
First Impressions
Clasificación:
5.0
El cliente no dejó un comentario.
Ericia F.
|
First Impressions
Clasificación:
5.0
El cliente no dejó un comentario.
Shonda M.
|
Overall Experience
Clasificación:
5.0
El cliente no dejó un comentario.
Michael T.
|
Overall Experience
Clasificación:
5.0
El cliente no dejó un comentario.
CHASITY B.
|
Overall Experience
Clasificación:
4.0
No light in our unit and it had a smell of smoke. Otherwise everything was good!
Robin M.
|
First Impressions
Clasificación:
3.0
The staff was very kind and helpful !! The prices for the units are not reasonable at all and very small .. Also it’s seems that the system is not allowing people to move in online so u can’t get the free lock I bought 2 units in one day and tried to move in both online before going inside .. something as small as a free lock would’ve been nice for all the money I spent
Tyesha H.
|
First Impressions
Clasificación:
5.0
El cliente no dejó un comentario.
Tracy C.
|
First Impressions
Clasificación:
1.0
El cliente no dejó un comentario.
KIRSTEN H.
|
First Impressions
Clasificación:
5.0
El cliente no dejó un comentario.
Angela M.
|
Overall Experience
Clasificación:
5.0
El cliente no dejó un comentario.
courtney b.
|
Overall Experience
Clasificación:
4.0
El cliente no dejó un comentario.
Jambrea R.
|
First Impressions
Clasificación:
5.0
El cliente no dejó un comentario.
jody b.
|
Overall Experience
Clasificación:
1.0
El cliente no dejó un comentario.
robert M.
|
Overall Experience
Clasificación:
3.0
The store facility for RV , boats are too dark and dangerous. Couldn't see myself parking my food truck there. The ladies at front desk are absolutely wonderful
Kathy W.
|
Overall Experience
Clasificación:
5.0
Thank you very much
PRISILLA P.
|
Overall Experience
Clasificación:
5.0
I love the courtesy service and smile always
Wanda T.
|
First Impressions
Clasificación:
5.0
El cliente no dejó un comentario.
Beverly R.
|
Overall Experience
Clasificación:
2.0
El cliente no dejó un comentario.
Nancy J.
|
Overall Experience
Clasificación:
3.0
Rates are too high for service provided.
Vondershell T.
|
Overall Experience
Clasificación:
1.0
Let me begin by saying that Courtney Miles was very nice and she tried to help with the AC not working on the truck. I have been trying with many phone calls, and I still haven't been able to speak to anyone about getting some credit due to the AC not working on the rented truck. Please contact me at 337-230 2628 to discuss.
Paul S.
|
First Impressions
Clasificación:
3.0
El cliente no dejó un comentario.
claudette t.
|
Overall Experience
Clasificación:
4.0
The garage door is the only complaint I have it worked very poorly and sometimes it didn’t work at all
James R.
|
Overall Experience
Clasificación:
3.0
I was expecting a more modern private space unit.
Comisha G.
|
Overall Experience
Clasificación:
5.0
GM,just keep up the good work everybody have a wonderful bless day.😊👍✌
STEPHANIE E.
|
First Impressions
Clasificación:
5.0
El cliente no dejó un comentario.
Patricia W.
|
First Impressions
Clasificación:
5.0
El cliente no dejó un comentario.
april W.
|
First Impressions
Clasificación:
5.0
El cliente no dejó un comentario.
latonya e.
|
Overall Experience
Clasificación:
5.0
El cliente no dejó un comentario.
William B W.
|
First Impressions
Clasificación:
5.0
Everything was good
Brenda E.
|
Overall Experience
Clasificación:
3.0
El cliente no dejó un comentario.
Lashethia B.
|
First Impressions
Clasificación:
5.0
El cliente no dejó un comentario.
Tristan P.
|
Overall Experience
Clasificación:
3.0
I feel like my notification that I had moved out of my unit was not indicated on the storage records and trying to take out an addition fee after the unit was closed a month earlier is poor documentations and my bank charged me fees for your facility making an attempt to charge for an extra month when the unit was properly closed and notifications given to the front office staff.
minnie s.
|
Overall Experience
Clasificación:
5.0
El cliente no dejó un comentario.
Margaret W.
|
Overall Experience
Clasificación:
3.0
The after hours were VERY stressful!!! I got to the U haul place to return the truck and literally sat out there for 30 mins before anyone answered the phone to direct me what to do. I feel as though I was charged entirely too much. I feel as though I was charged for being late but, in all actuality I was on time BUT had to wait 30 minutes before speaking to someone. I would most definitely NOT recommend using the after hours to anyone!!!!!!
Erica H.
|
First Impressions
Clasificación:
3.0
El cliente no dejó un comentario.
latoya w.
|
Overall Experience
Clasificación:
2.0
El cliente no dejó un comentario.
cheyenne p.
|
Overall Experience
Clasificación:
4.0
Staff was friendly. Thank you. My only complaint are the steps in the controlled climate units. Lol. Trying to get your things to the unit with those steps, whew chile若, but overall I am pleased.
LaQuinda J.
|
First Impressions
Clasificación:
5.0
The person who help us , he was really nice and helpfull.
Amalia M.
|
First Impressions
Clasificación:
4.0
The alarms went off when we put in our code but it opened the door.. That was weird and a little scary.
Valerie K.
|
Online Move In
Clasificación:
4.0
So far so good. I recommend elevators but hey. A little exercise dont hurt nobody.
Priscilla D.
|
Overall Experience
Clasificación:
1.0
You should validate email addresses of customers so people don't get spammed when they use false email addresses
Larry D.
|
Overall Experience
Clasificación:
5.0
Society needs more customer service that Paige at the store gave to us. I rate her as a 10 star she will go above and beyond to assist her guest. I can say even with moving she made my experience with renting the truck and storage less stressful.
LASHUNDA W.
|
Overall Experience
Clasificación:
5.0
Nice friendly professional people
jacqueline b.
|
Overall Experience
Clasificación:
5.0
El cliente no dejó un comentario.
emtisha T.
|
Overall Experience
Clasificación:
5.0
El cliente no dejó un comentario.
Dana F.
|
First Impressions
Clasificación:
5.0
Management is excellent. Very kind, & caring!!
Alexis F.
|
First Impressions
Clasificación:
5.0
Thanks a bunch
Angela S.
|
First Impressions
Clasificación:
5.0
I will highly recommend Uhaul.
Phyllis C.
|
Overall Experience
Clasificación:
5.0
Really nice guy at the desk...very professional very helpful
jacqueline b.
|
First Impressions
Clasificación:
4.0
No deposit is required at other locations why this location
BRENDA P.
|
First Impressions
Clasificación:
3.0
El cliente no dejó un comentario.
ARLISHA B.
|
First Impressions
Clasificación:
5.0
El cliente no dejó un comentario.
Lashawn H.
|
Overall Experience
Clasificación:
3.0
El cliente no dejó un comentario.
Chiquita S.
|
Overall Experience
Clasificación:
5.0
El cliente no dejó un comentario.
Shiela H.
|
Overall Experience
Clasificación:
5.0
Very secure, clean, and easily accessible
Andrew D.
|
Overall Experience
Clasificación:
5.0
Thank you all for warm welcome always. Specials thanks to Paige for going far a beyond her duty while I was ill.
lashon a.
|
Overall Experience
Clasificación:
5.0
El cliente no dejó un comentario.
Lorraine B.
|
Overall Experience
Clasificación:
3.0
I signed up for access and then the keycard I was provided did not work, supposedly it was a known issue and he said it would work later and when I came back next time to try.
Aaron B.
|
First Impressions
Clasificación:
5.0
El cliente no dejó un comentario.
omerror d.
|
Overall Experience
Clasificación:
3.0
Thanks.
Andrea J.
|
Overall Experience
Clasificación:
5.0
N/C
BRANDON G.
|
Overall Experience
Clasificación:
5.0
I had a great experience
Joshua W.
|
First Impressions
Clasificación:
5.0
Have used a lot of storage places over my 72 years, U-Haul Hollywood in Shreveport Louisiana was hands down the best and most convenient one I have ever experienced.
Lou S.
|
Overall Experience
Clasificación:
5.0
Easy and pleasant experience.
Carmen A.
|
First Impressions
Clasificación:
2.0
I've had my belongings ruined twice. The 1st time my sofa was covered in mold. I reported it but NEVER got a response. The final time pictures was taken but I have to pay $100.00. Why pay insurance?
SHAREKA K.
|
Overall Experience
Clasificación:
5.0
I will not go anywhere else if I need to store my things.
Jamie S.
|
Overall Experience
Clasificación:
5.0
Very friendly and helpful staff
janice h.
|
First Impressions
Clasificación:
5.0
Great!
Harold C.
|
Overall Experience
Clasificación:
4.0
Everything in the facility was nicely maintained, although the restroom in the climate control storage section was out of paper towels & toilet paper for 4-5 days continously.
Donald C.
|
Overall Experience
Clasificación:
2.0
The lady at the front desk with the rotten teeth was very RUDE!! And she was the assistant manager !!!!
RYAN A.
|
Overall Experience
Clasificación:
5.0
The storage did not have the light but for the most part, everything was great. The employees were very helpful and will to help at any moment. I always like coming to this facility.
lisa B.
|
Overall Experience
Clasificación:
5.0
Great Customer Service.⭐️⭐️⭐️⭐️⭐️
patrick w.
|
First Impressions
Clasificación:
1.0
Lack of quality service and customer service.
omerror d.
|
First Impressions
Clasificación:
1.0
The staff is rude and not willing to help with your concerns. The storages are falling apart. Pest problems in climate controlled storages.
Kiana K.
|
Overall Experience
Clasificación:
4.0
Xoxo
Willie D.
|
Overall Experience
Clasificación:
5.0
Y'all were very nice and helpful. Thank you for your time and help .
Lou S.
|
First Impressions
Clasificación:
5.0
My overall experience was great, other than y’all didn’t accept payments from liquid accounts.
taiyiba h.
|
Overall Experience
Clasificación:
3.0
I still haven’t heard from the Manager concerning a broken marble table that was in my storage unit 20
KENNETH O.
|
Overall Experience
Clasificación:
5.0
Thanks for ALWAYS being COURTEOUS and very PATIENCE.
Jackie W.
|
Overall Experience
Clasificación:
4.0
Gracias
lashon a.
|
First Impressions
Clasificación:
5.0
We had an awesome experience.
emtisha T.
|
First Impressions
Clasificación:
5.0
Great staff that showed superior cx services, gave very knowlegable advice and made sure my move into the storage unit went well
jerry l.
|
First Impressions
Clasificación:
5.0
Good friendly service keep up the good work
Victoria B.
|
Overall Experience
Clasificación:
5.0
Thank you for everything
MICHELLE M.
|
Overall Experience
Clasificación:
4.0
Great service, always been a long time customer.
zaneta w.
|
First Impressions
Clasificación:
5.0
The portable storage units worked perfect for my needs. Delivery and pickup was timely.
Brian B.
|
Overall Experience
Clasificación:
5.0
Becky is 1A+
steven c.
|
Overall Experience
Clasificación:
5.0
Everyone was extremely friendly, helpful, courteous and professional. This location was recommended to me by a relative and I would recommend it to anyone needing this service. I would use it again
Evelyn H.
|
Overall Experience
Clasificación:
5.0
I really would like to thank the agent for all the help she gave explaining the contract and the young man for staying helping us getting into the storage.
Cynthia B.
|
First Impressions
Clasificación:
5.0
U all where wonderful costumer service!!!
jennica g.
|
First Impressions
Clasificación:
5.0
I liked the staff,and service,and I will use them again
Misia M.
|
Overall Experience
Clasificación:
5.0
Five stars
Kentoria F.
|
Overall Experience
Clasificación:
5.0
Staff was friendly, professional and Knowledgeable.
Duke T.
|
First Impressions
Clasificación:
5.0
Very Courteous and Patience answer all of my questions
Jackie W.
|
First Impressions
Clasificación:
2.0
I see good customer service is not a priority there!
stephanie c.
|
First Impressions
Clasificación:
5.0
I moved furniture from my home in Alabama to my son's in Louisiana. The entire experience was wonderful. All personnel I came in contact with were friendly, helpful, and just plain nice people. Tks
Sarah B.
|
Overall Experience
Clasificación:
1.0
Terrible customer service would not recommend I wish I could get a refund
victoria l.
|
Overall Experience
Clasificación:
5.0
I would always get a call when the storage building wasn't secure in me locking it up correctly. I want too Thank them for doing that for me. They was always so kind when I went in to see them. Gracias
Patrice M.
|
Overall Experience
Clasificación:
5.0
Great service
Chandra P.
|
Overall Experience
Clasificación:
4.0
Great place, staff really works with you
Lionel B.
|
Overall Experience
Clasificación:
5.0
General Manager Ms. Paige Robinson SHE IS SO AWESOME!!!
2205 Hollywood Store
Shantle H.
|
Overall Experience
Clasificación:
5.0
Great customer service representative, always friendly, & very good with meeting the needs of the customer. I love this UHaul experience. I would definitely use them again. thanks
Tyrone R. | Reservación
Clasificación:
2.0
Nothing but problems with uhaul from the pick up in hammond la to the drop off in shreveport la everything from the truck to the car PULL to the storage unit was issue's ALWAYS used uhaul never again.
Kristie B.
|
Overall Experience
Clasificación:
5.0
Helpful and friendly will use them again. Thanks you guys over there on Hollywood Ave y'all store rocks..
carla w.
|
Overall Experience
Clasificación:
5.0
Bueno
BESSIE M.
|
Overall Experience
Clasificación:
5.0
very prefessional thank you ill lrecommand you all to anybody
CHRISTOPHER B.
|
Overall Experience
Clasificación:
2.0
No
Tajessica R.
|
Overall Experience
Clasificación:
5.0
Becky is helpful, experienced and just wonderful.
david z.
|
Overall Experience
Clasificación:
1.0
U all sold my Life that acquired over time, priceless memories@hard work. U wouldn't honor my legal receipt of ownership, ive called Corp.@Regional(Paige) no one would do Right. See u in COURT..
Evelyn J.
|
Overall Experience
Clasificación:
5.0
Paige! Omg I love her! She made me feel like family and i see her as family. She made it easy and stress free the entire time i had my storages with U Haul. Shes a true keeper and is THE asset of UH.
AMBER B.
|
Overall Experience
Clasificación:
5.0
N/C
Joyce C.
|
Overall Experience
Clasificación:
5.0
ND
TINA S.
|
Overall Experience
Clasificación:
1.0
I got locked out my storage 4 days after I got it because they had my storage mistaken for someone else's. Instead of them just looking up my account at first I was asked REPEATEDLY how much I owe.SAD
lajerika h.
|
Overall Experience
Clasificación:
2.0
Told the rep that I only needed the storage for one month because i was waiting for my move in date on aptment. I had a uhaul for a most 3 weeks before i got the storage.
hortencia w.
|
Overall Experience
Clasificación:
5.0
Friendly Staff , Always willing to help when needed
donald m.
|
Overall Experience
Clasificación:
1.0
Rained in truck got changed to switch,locks got cut to many times over charged, l will never use Again I lost merchandise got wet it rained in my storage not happy at all have claim not 1 word ,paid s
jacqueline M.
|
Overall Experience
Clasificación:
5.0
Love Page, the manager. She was always helpful.
Edgar K.
|
Overall Experience
No se han enviado comentarios para esta ubicación.
