Comentarios de los clientes para U-Haul Moving & Storage at Gatorland

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage at Gatorland

Clasificación general:

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GERMAN L.
Clasificación:

Naudya Sinanan was excellent i would recommend the place to anyone who need rental truck or storage.

Julio G.
Clasificación:

100% recomendado.

ANNETTE O.
Clasificación:

Everything was really good but when it rained this dirty water dripped on my belongings. I guess you have to buy plastic coverings to protect your mattress, furniture, and clothing.

GIOVANNI C. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

JESUS G.
Clasificación:

El cliente no dejó un comentario.

AUDREY L.
Clasificación:

El cliente no dejó un comentario.

Brittany T.
Clasificación:

El cliente no dejó un comentario.

Noel A.
Clasificación:

El cliente no dejó un comentario.

Matthew C.
Clasificación:

Did not get much instruction or help when picking up. Just told me to take pictures of everything. When I returned the equipment the night before they never checked it in was charged for an extra day after they checked it in the next morning. I physically handed the keys to an employee the night before during their open hours. When I called the u-haul location they said they did mess up but can't do anything about it and had to call the 1800 go u haul number. Talked to the first person who said that it was strange and the location should be able to fix that. I was transferred me then to a second representative who then had to call the location to verify that what I said was true. The whole process took about three hours with all the hold times.

PABLO A.
Clasificación:

El cliente no dejó un comentario.

Pablo R. | Overall Experience |
Clasificación:

Staff always friendly & helpful with questions we had. Especially Naudya Sinanan always checking to see how it’s going whenever we were there & answering our questions. Very helpful.. Thank you so much.

SHARON H. | First Impressions |
Clasificación:

The team of personnel always offer great customer service. Upon arrival to Florida had to move items in storage due to Father gravely ill in Indiana. I never got a chance to move into the house in Florida and had to hit the road to travel to Indiana. Nadia and others have really made this hard transition as easy as possible.

Deyaneira A. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

ELLIUT G.
Clasificación:

El cliente no dejó un comentario.

Lillian R.
Clasificación:

Friendly, knowledgeable and great customer service

DAISY M.
Clasificación:

Kim was friendly, and she offered great customer service over the phone and in person. She's awesome!

JACQUELINE L.
Clasificación:

I prefer to rent from this location, it's so easy pick up and easy drop off.

William B.
Clasificación:

El cliente no dejó un comentario.

DARAMID D.
Clasificación:

El cliente no dejó un comentario.

Latronda P.
Clasificación:

El cliente no dejó un comentario.

Tatiana K.
Clasificación:

El cliente no dejó un comentario.

YOKASTA R.
Clasificación:

El cliente no dejó un comentario.

THOMAS S. | First Impressions |
Clasificación:

I have rented trucks and have three storage units. The staff is always nice and helpful. Would highly recommend.

NIDIA D. | First Impressions |
Clasificación:

Never had any problem, I always met my payment on time, an the person that I talk to always is Nadia, very sweet And very respectful. Thanks Nidia del valle

MICHAEL Z.
Clasificación:

Juan was awesome! He found out our needs and served accordingly.

Lillian R.
Clasificación:

Staff was very friendly and accommodating to my needs.

GODFATHER R. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Jeanette p. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Allan C.
Clasificación:

El cliente no dejó un comentario.

Joseph V.
Clasificación:

Nothing everything went well.

FRANCISCO R.
Clasificación:

El cliente no dejó un comentario.

Amanda T.
Clasificación:

El cliente no dejó un comentario.

WILLIAM G.
Clasificación:

Outstanding customer service

ashley p. | Overall Experience |
Clasificación:

My items stayed safe and I trusted the management keeping it that way, especially living states apart. Very nice facility and very accessible. Everyone working there has been extremely pleasant and helpful. Payment options made it easy to manage each month. I highly recommend to anyone who needs to stow items away for a bit, to use this facility.

mario C.
Clasificación:

ALL THE CREW WAS AWSOME, CONGRATS.

HENRY B.
Clasificación:

equipment had multiple water leaks (cargo and cabin areas)

Rodney R.
Clasificación:

El cliente no dejó un comentario.

darlene m. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Jomarie F.
Clasificación:

El cliente no dejó un comentario.

Hamid M.
Clasificación:

i had a great experience at this location, especially the GM Nadia was awesome and kept me informed of all the perks. She even had blankets and other equipment to help make this move easy. Thanks for a great experience

ROBERT P. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

CHRISTIAN G. | Overall Experience |
Clasificación:

2000 star

Cristian M.
Clasificación:

El cliente no dejó un comentario.

Eduardo C. | Overall Experience |
Clasificación:

Excellent service and Friendly Staff.Thank you for your service...you guys awesome..

Charlene F. | Overall Experience |
Clasificación:

This has been an overall good experience and the management was wonderful to work with. Thank you.

Mary K.
Clasificación:

Nothing, the location was fantastic.

DEYANEIRA P.
Clasificación:

Quick and easy. Great customer service.

Julio C.
Clasificación:

Great place always ready to help customer

Minerva R.
Clasificación:

El cliente no dejó un comentario.

jorge F. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Kenneth H. | Overall Experience |
Clasificación:

I always say it's a top-down world. The manager Nadia is delightful to work with, very kind and accommodating. I highly recommend this location.

Catherine V.
Clasificación:

El cliente no dejó un comentario.

Rogel V.
Clasificación:

El cliente no dejó un comentario.

celso r. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

DONALD S. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

juan M.
Clasificación:

El cliente no dejó un comentario.

Roland V.
Clasificación:

Friendly quick and easy

Sookpaj S.
Clasificación:

Nothing

benjamin r. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Steven S.
Clasificación:

This location is The Best when it comes to CUSTOMER SERVICE ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

isabel s. | First Impressions |
Clasificación:

My moving experience was exceptional my unit. Was Clean and secure . Naudya sinanan was very professional friendly And Helpful....

raynond c. | First Impressions |
Clasificación:

Mike was very competent and helpful

Carmen M.
Clasificación:

Excellent Service

Vito C.
Clasificación:

El cliente no dejó un comentario.

Jennis M.
Clasificación:

No le servía el aire acondicionado. No orientan como hacer el proceso online si no llamas. Mi experiencia malísima

Ramone R.
Clasificación:

The lock code given to me was incorrect. Code is “luck”

Sergio V.
Clasificación:

none all is Great

Lucy G.
Clasificación:

El cliente no dejó un comentario.

Karen G. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

ALBERTO G.
Clasificación:

A working radio would be great for the trip.

Nathaniel H.
Clasificación:

El cliente no dejó un comentario.

Millicent H.
Clasificación:

El cliente no dejó un comentario.

ELIED N.
Clasificación:

El cliente no dejó un comentario.

Wendy P. | First Impressions |
Clasificación:

Everything is good so far, no complaints.

jose F.
Clasificación:

Today i dont know why but uhaul charge me with 68

belissa L.
Clasificación:

El cliente no dejó un comentario.

wanda V.
Clasificación:

El cliente no dejó un comentario.

PEDRO G. | Overall Experience |
Clasificación:

A/C was always an issue. Most of the time was hot even during winter time and it felt very uncomfortable. The other reason why I left I found a needed larger space for the same monthly rate. Thank you

Catherine A. | Online Move In |
Clasificación:

El cliente no dejó un comentario.

Susan M.
Clasificación:

Always great. Have used this location multiple times

Juan G.
Clasificación:

El cliente no dejó un comentario.

BRYAN G.
Clasificación:

El cliente no dejó un comentario.

BRUNILDA B.
Clasificación:

I recommend, nice people, friendly, professional.

Christopher F.
Clasificación:

Left the truck with 3/4 of tank..but they still charged me for returning the truck with less...an extra $18 in the charge

jessica P.
Clasificación:

El cliente no dejó un comentario.

Ken T.
Clasificación:

More selection.

Carmen B.
Clasificación:

El cliente no dejó un comentario.

JUAN P. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

randy m. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Brunilda B.
Clasificación:

El cliente no dejó un comentario.

Ravi Y. | Overall Experience |
Clasificación:

I will consider renting again.

Betzabee R.
Clasificación:

The employee Michael Cotto,assist me with the mobil pick up process, He was very professional and performed excellent customer service. Thanks Michael. I highly recommend the Gatoroland UHAUL location.

JAMES B. | Overall Experience |
Clasificación:

Just all around great facility. The manager, is a wonderful lady. If needed I would drive 50 miles just to use her facility. This facility, makes U-Haul the highly respected company that you are. Thank you Gaterland for your guality service

Jose V.
Clasificación:

El cliente no dejó un comentario.

Julio C.
Clasificación:

Friendly staff,

Mathews J.
Clasificación:

Appreciated your service

rachid r. | First Impressions |
Clasificación:

Manager Noudya went above and beyond to make this very convenient, excellent customer service skills.

Akihiko S.
Clasificación:

El cliente no dejó un comentario.

Jeanette p. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

JAMES B. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Daniel P.
Clasificación:

Nothing needs improvement as far as I can see. Just don't change a thing. Is all good. Great staff

JAMES B.
Clasificación:

El cliente no dejó un comentario.

Jessica N.
Clasificación:

I did everything online the night before so I could do pickup prior to location opening. They never received the completed information (even though it showed complete in my account). So we needed to do everything again once I arrived.

KRISTI / CHARLES C. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

henrique T.
Clasificación:

I do not agree with the fuel charge, because I left the truck with the same amount when I rented the truck, the return time is also wrong, I returned the truck at 10:15 am, my only fault was not having taken the photo of the truck panel when I removed it from the store, I always did it but as I rented it several times with Uhal and I ended up trusting the services this time I didn't take the photos .... my mistake, we pay for our mistakes

Wiggles W.
Clasificación:

El cliente no dejó un comentario.

Gary M. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Angel L.
Clasificación:

El cliente no dejó un comentario.

Jason K. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Julio G. | Overall Experience |
Clasificación:

100% recomendable.

altanir B.
Clasificación:

El cliente no dejó un comentario.

Omar V.
Clasificación:

Very good

Carl K.
Clasificación:

El cliente no dejó un comentario.

Marty G.
Clasificación:

Vehicle came from another site. Was dirty from there

james f. | Overall Experience |
Clasificación:

Been using this facility for 12 years or more. It’s great!!

Edgar F.
Clasificación:

El cliente no dejó un comentario.

MICHAEL M. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Donald M. | Overall Experience |
Clasificación:

The Gatorland Facility is clean, well maintained and the Owner was present every time I visited the facility. She was also very accommodating to all my needs and a very polite Christian Manner. She and her staff were very helpful checking in our long distance move truck acquiring suitable storage for our property, acquiring unloaders and loaders/movers for our local move from the storage unit to our newly rented home site. If I needed Storage again Gatorland would be first consideration if location is no issue.

Lisa T. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Luis S. | First Impressions |
Clasificación:

My reservation was lost. I was charged for a months storage whereas it should have been free. Miguel was very helpful in accommodating me. TBD if I was charged twice?

Jerad B. | Overall Experience |
Clasificación:

The overall facility is nice, just way to over priced for the area. After competing prices around the area most of your u it’s are 40-50$ more than anywhere else.

Tekie S.
Clasificación:

No complaints everything went very smooth.

Fitz R.
Clasificación:

El cliente no dejó un comentario.

Saundra F.
Clasificación:

Extremely friendly and helpful customer service.

Ronald B.
Clasificación:

El cliente no dejó un comentario.

Danny H. | Overall Experience |
Clasificación:

Excellent customer service.

jorge R.
Clasificación:

El cliente no dejó un comentario.

Darryl R. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

sylvia M.
Clasificación:

That's God for uhaul

Silvio P.
Clasificación:

I was wrongfully extra charged for gas. The fuel level wasn't the one they informed me and I have a photo to prove it. I made sure to deliver the truck with the same amount of fuel as when I picked it up. At the checkout no one checked it with me, just took the keys and let me go.

david R.
Clasificación:

Customer service rep at this location provided excellent service.

Edna G.
Clasificación:

Good

Colette N.
Clasificación:

What a nightmare! This was my first time rentIng from a Neighborhood dealer and my LAST! Lisa had no knowledge on how to properly check out customers. She wrongly charged me twice, save yourself the hassle and go up the street to the main Uhaul that has indoor storage on OBT near 417. They overcharged me for gas and we're terribly rude. I called corporate to complain. GO ELSEWHERE PLEASE!!!

Frank K.
Clasificación:

Easy check out and check in. Friendly staff!

EDWIN B.
Clasificación:

Did not listen to where I wanted to down off my truck

Sookpaj S.
Clasificación:

Nothing

Sookpaj S.
Clasificación:

Nothing

Donald M. | First Impressions |
Clasificación:

God led me to this location and the Owner and Employees are such a Blessing to me, my wife and 2 Cats. I know God will Bless them all for being so kind, patient and helpful. Thank You so much.

Donald M.
Clasificación:

Again, God was watching out for me. This Youngman was as pleasant and helpful as the Pick-up Youngman. I chose this location to be close to where we will be staying so I could store my belongings here. They had a 10X20 that fit my needs perfectly and this Youngman helped me unload my car from the Trailer, disconnect the trailer and Park the Big U-Haul Truck overnight while we got a place to stay and arranged to have 2 Professional Unloaders meet us at the U-Haul Storage facility to unload the truck and place everything in our Storage unit so we can still get to things as we need them. The U-Haul Young man was so kind and polite with me. Answered all my questions and was such a Well Groomed representative of this facility and U-Haul. I found out the Lady that owned this Franchise Location is a Believer. God is so Good!

Clive G.
Clasificación:

Nothing always recommend my friend s to this location.

CLIVE G.
Clasificación:

Nothing

Denise C.
Clasificación:

El cliente no dejó un comentario.

ENELY N.
Clasificación:

El cliente no dejó un comentario.

Pablo R.
Clasificación:

This was my first rental ever and I was very impressed with everything, everyone at the store was very informative and helpful. Truck was amazing and exactly what we needed.

Haider A.
Clasificación:

El cliente no dejó un comentario.

CAROLINE D. | First Impressions |
Clasificación:

A little waiting time, since they only had one employee taking care all their services. Other wise it was a good service.

CAROLE L. | Overall Experience |
Clasificación:

my complaint is that you should prorate the monthly fee if you prepaid the month and moved out early which was my case i moved out 10 days into the month.

thomas p. | First Impressions |
Clasificación:

This is the best local Uhaul team I've ever worked with! Nadia and Shelly are top notch

Lingling Z. | Overall Experience |
Clasificación:

Excellent, I have recommend to my all friends.

lendro a. | Overall Experience |
Clasificación:

Me fue de mucha utilidad el deposito

Rafael D. | Overall Experience |
Clasificación:

Great storage facility and service.

PETRA M. | Overall Experience |
Clasificación:

Excellent experience!

Cathy S. | First Impressions |
Clasificación:

Very good customer service. Nothing else so far.

duilia m. | Overall Experience |
Clasificación:

I don’t remember the name of the young lady who was very nice and friendly all the time I was there. Anyway she was super sweet and nice .

Patricia G. | Overall Experience |
Clasificación:

We we're well taken care of.

Marc W. | Overall Experience |
Clasificación:

Loved the staff! Very friendly and accommodating; felt very welcomed.

ruben s. | Overall Experience |
Clasificación:

Thanks very happy with the service and staff.

Carla W. | First Impressions |
Clasificación:

Super nice and friendly

Olga C. | Overall Experience |
Clasificación:

Nadia and all staff was incredibly support and helpful thank you

Sage W. | Overall Experience |
Clasificación:

Hard to access/find to tight of road area inside

ADAM SCOTT V. | Overall Experience |
Clasificación:

Staff was great

pamela r. | Overall Experience |
Clasificación:

Very accommodating and respectful!

Alexa N. | Overall Experience |
Clasificación:

Great service!

Noelle B. | Overall Experience |
Clasificación:

I received the service that I would expect. Thank you.

melissa l. | Overall Experience |
Clasificación:

Disrespectful

GIL M. | First Impressions |
Clasificación:

Very good and clean!

SANDY C. | Overall Experience |
Clasificación:

The staff and manager, Nadaya are very helpful, solves any issues immediately, and knowledgeable. They always greet you too. Great place that is always kept cleaned.

pamela r. | First Impressions |
Clasificación:

Process was very easy.

PETRA M. | First Impressions |
Clasificación:

Very professional and friendly customer service. The facilities are state of the art , clean safe and accommodating. I would recommend this location to everyone.

Elizabeth A. | Overall Experience |
Clasificación:

Staff had great attitudes the manager was sweet Always courteous

brad g. | Overall Experience |
Clasificación:

Gm and staff at this location are the best!

roberta m. | Overall Experience |
Clasificación:

great!

PENNY h. | Overall Experience |
Clasificación:

Staff is AMAZING very friendly, helpful and answers all questions. Definitely would use this Uhaul again. Best one in town

Angel A. | First Impressions |
Clasificación:

Perfect and excellent customer service

William G. | Overall Experience |
Clasificación:

No issues here. Great staff, clean units, easy access. Would rent here again without any additional thoughts.

melissa l. | First Impressions |
Clasificación:

Great energy all around

Luis L. | Overall Experience |
Clasificación:

The staff was outstanding. Very helpful

Timothy K. | Overall Experience |
Clasificación:

I wouldn’t rent from you guys again. You are worst than dealing with a lawyer.

PROVIDENCE B. | Overall Experience |
Clasificación:

The storage facility was well maintained. The staff was always available to help!

CARL N. | Overall Experience |
Clasificación:

0

JOSEPH W. | Overall Experience |
Clasificación:

Nadia and her staff were always awesome I can't say enough about them

MANUEL M. | Overall Experience |
Clasificación:

Storage units are well kept and clean.

Lisa N. | Overall Experience |
Clasificación:

Nadia provides excellent customer service!

jorge c. | Overall Experience |
Clasificación:

This is the place to go if I ever need storage again.

Robert C. | Reservation |
Clasificación:

The two people I dealt with at the Gatorland Facility were top notch,very professional . They went above and beyond their jobs in helping me get through process , plus assisted me with other things.

tanya k. | First Impressions |
Clasificación:

Polite, friendly, speedy service!

Betty L. | First Impressions |
Clasificación:

Uhaul strorage and trucks are always clean and ready. We seem to use Uhaul quite often and they all have been great!

Ian C. | Overall Experience |
Clasificación:

Excellent in all means the staff was very helpful and took the extra time to walk us through the different storage to compare the best one for us.....thanks

Henry C. | Overall Experience |
Clasificación:

thank you for everything

jose a. | Reservation |
Clasificación:

Fast and friendly service

Deyvi M. | Overall Experience |
Clasificación:

There is a caucasian woman employed at this facility whos' attitude was not right

yelixa s. | Overall Experience |
Clasificación:

They had several units that were supposed to be climate controlled, AC was down for months. They never gave me a discount, & last month couldn’t be adjusted to days used I had to pay the entire month.

Anna S. | Overall Experience |
Clasificación:

Very nice and helpful.

CAROL B. | Overall Experience |
Clasificación:

Nadia was always ready and willing to assust me with any ussue that arose. I did not feel like a number but a calued client

Ezra M. | Reservation |
Clasificación:

quite pleased with all except Dillon locked down the Building with my storage BEFORE 4:45PM!!!!!!!!1 He explained that he wanted to leave early!

Michele M. | Overall Experience |
Clasificación:

The only concern for me was lighting at night and the lack of security. During one of my later in the evening visits, a group of 4 to 6 young males seem to just be hanging out playing music.

Stephanie D. | Overall Experience |
Clasificación:

Staff not concerned about issues of customers once they've got your $. Alarms, answering knocks at the back door, mother seeking unlock bathroom for 4yr old. Staff comment "They can go around! ".

jeanette p. | Overall Experience |
Clasificación:

The place was always clean

betty b. | Overall Experience |
Clasificación:

Nauda was the perfect representative for company. Pleasant, professional and knowledgeable. It was a pleasure doing business with her.

TIMOTHY O. | Overall Experience |
Clasificación:

Convenient location and easy move in/move out.

Jeffrey P. | Overall Experience |
Clasificación:

It was exactly what I needed

EDWARD T. | Reservation |
Clasificación:

Customer bathroom was locked and unoccupied upon my arrival. I was expected to park a karge trailer inbetween a boat and an rv. Not everbody are pros at parling large trailera in small places.

christopher g. | Overall Experience |
Clasificación:

Very friendly and helpful staff.will recommend this storage to anyone who needs a space.thank you all

RENEE D. | Overall Experience |
Clasificación:

Very well kept facility. I would use them again if we needed a place.

angel a. | Overall Experience |
Clasificación:

Keep up the good work

Agustin J E. | Overall Experience |
Clasificación:

Great experience

Brittany T. | Overall Experience |
Clasificación:

Uhaul Kissimmee Fl was EXTREMELY helpful in all my needs. They didn’t have the truck size I needed so gave me a bigger truck at no extra cost. Any problem, they fixed it and UPPED me one. A-1 service.

FRANK C. | Overall Experience |
Clasificación:

Very good customer service. Staff efficient and friendly. Thank you U-haul.

David R. | Overall Experience |
Clasificación:

Staff always helpful and friendly. I had 2 units for 1 yr 1/2 and never had an issue.

RODNEY H. | Overall Experience |
Clasificación:

The best part of the whole thing was the staff’s attitude and attention. They were friendly or cordial each time we spoke to them

JOSEPH C. | Overall Experience |
Clasificación:

Happy with staff and service. Staff was very friendly and professional. Van was clean and ready to go.

emma c. | Overall Experience |
Clasificación:

Excellent

No se han enviado comentarios para esta ubicación.

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